Look Who’s Joined Russell T. Brown, MD General Surgery 199 Ave. B N.W. Suite 310 Winter Haven (863) 292-4124
Paul S. Denker, MD Endocrinology 417 Corbett St. Clearwater (727) 441-4581
Paul E. DiMarco, MD Endocrinology 417 Corbett St. Clearwater (727) 441-4581
Jaime R. Gierbolini, MD Neurology 10141 Big Bend Road Suite 206 Riverview (813) 397-1274
Phillips B. Harrington, MD Cardiovascular and Thoracic Surgery 3003 W. Dr. Martin Luther King Jr. Blvd. Tampa
Lorenzo O. Hernandez, MD, MS Family Medicine 6801 Fourth St. N. St. Petersburg (727) 822-3238
Jonathan F. Hussain, DO Hospitalist 3231 McMullen Booth Road Safety Harbor (727) 725-6526
Paramjeet Kaur, MD, FACS Breast Surgery 199 Ave. B N.W. Suite 310 Winter Haven (863) 294-7050
Sherief N. Khalil, MD Cardiology 6633 Forest Ave. Suite 300 New Port Richey (727) 724-8611
Christopher L. Kraft, MD Obstetrics and Gynecology 303 Pinellas St. Suite 230 Clearwater (727) 462-3401
Rachel A. Lambert, DO, FACOOG Obstetrics and Gynecology 303 Pinellas St. Suite 230 Clearwater (727) 462-3401
Aaron Lozano, MD Family Medicine 2044 Trinity Oaks Blvd. Suite 125 Trinity (727) 372-2501
Kiran K. Mogali, MD Interventional Cardiology 6633 Forest Ave. Suite 300 New Port Richey (727) 724-8611
Sahab Mustafa, MD Hospitalist 6901 Simmons Loop Suite 3014 Riverview (813) 302-8388
Nanda K. Nair, DO Cardiology 1840 Mease Drive Suite 200 Safety Harbor (727) 724-8611
(813) 321-6580
If you’re a primary care physician or a specialist, we have exciting opportunities for you. Whether you’re a new or experienced physician, if you’re looking for a new professional home consider BayCare Medical Group.
17-129523-0817
BayCare Medical Group Carolina Nelson, MD Family Medicine 7751 Ninth St. Suite 10 St. Petersburg (727) 521-2424
Cory F. Nelson, MD Family Medicine 620 10th St. N. Suite 1E St. Petersburg (727) 824-3120
Philip C. Ovadia, MD, FACS Cardiovascular and Thoracic Surgery 455 Pinellas St., Suite 320 Clearwater (727) 446-2273
Omprakash K. Pansara, MD Family Medicine 5999 Dundee Road Suite 750 Winter Haven (863) 292-4077
Ajay Patel, MD Hospitalist 6901 Simmons Loop Suite 3014 Riverview (813) 302-8388
Parth Patel, MD Family Medicine 7599 Cypress Gardens Blvd. Winter Haven (863) 324-4725
Vinit Patil, MD Palliative Medicine 3001 W. Dr. Martin Luther King Jr. Blvd. Tampa (813) 357-1329
Kimberly SchatzMartin, DO Hospitalist 6600 Madison St. New Port Richey (727) 815-7207
Donald Simmler II, MD Palliative Medicine 3231 McMullen Booth Road Safety Harbor (727) 820-6364
Eric Socrates, DO Hospitalist 3001 W. Dr. Martin Luther King Jr. Blvd. 3 East Tampa (813) 870-4933
Zeina Takieddine, MD
Anna Valina-Toth, MD PhD, MS Cardiology 4612 N. Habana Ave. 2nd floor Tampa (813) 875-9000
Ekaterina Zabakhidze, MD Hospitalist 6600 Madison St. New Port Richey (727) 815-7207
Dylan H. Zini, MD Family Medicine 3201 66th St. N. St. Petersburg (727) 344-2355
Internal Medicine
4612 N. Habana Ave. 1st floor Tampa (813) 840-3526
To learn about employment opportunities, visit BMGPhysicians.org or contact a recruiter at (813) 636-2009.
Not pictured: Prudhvi Karumanchi, MD Hospitalist 3001 W. Dr. Martin Luther King Jr. Blvd., 3 East Tampa (813) 870-4933
Contents 6
8
2017 Top 25 Tampa Bay Restaurants
14 16
8
Feature 2017 Top 25 Tampa Bay Restaurants
10
Feature Prescription to Exercise
14
Impact Consistency over Grandeur
16
Feature 3 Dimensions of Medical Practice Cohesion
18
Feature European Getaways You Haven't Thought Of
Advertisers Consistency over Grandeur
3 Dimensions of Medical Practice Cohesion 4
From the Publisher
Anise Restaurant 7 BayCare Medical Group 2 Cena 5 The Florida Orchestra 19 JW Marriott 23 The Meridian Club 21 Opes Health 17 PNC Bank 24 Transplant & Hepatobiliary Specialists at Largo 11
18
European Getaways You Haven't Thought Of Doctor’s Life Tampa Bay
Issue 4, 2017
From the Publisher
www.doctorslifetampabay.com
D
o we know when we are making an impact? Sure it is easy to agree when donating to a great cause or helping a friend in a tight spot could be considered impactful. However, are they making a difference? In this issue, we introduce our newest contributor, Melanie Hicks, Ph.D. She will be bringing us up to speed on what impact is and how to stay focused on creating it in our new section titled IMPACT. Dr. Hicks's inaugural article will provide some areas to make you think. On page 16 learn the three dimensions of medical practice cohesion and on page 12 understand why Dr. Willian Cottrell's prescription is exercise. The Mashed Media Group team loves to exercise. We love to eat and vacation almost as much... or maybe a little more.
TAMPA BAY
™
Published by
It is that time of the year when we pick our top 25 favorite restaurants in Tampa Bay. It takes hours of exercise to create this issue. All year the whole staff dines out at your suggestions, and then we pick our favorites. It is not easy, but someone has to do it. We agreed on some of the old, but we were excited about the new. Enjoy the list and bon appétit. We don't know everything so if you know of a great restaurant that should be on our list next year, inform us, and we'll have no problem trying it out. On page 20 check out a few European destinations that might not be on your vacation list this fall but be worth visiting.
Tampa Headquarters 1208 East Kennedy Blvd. Tampa Fl, 33602 813-867-0916 Group Publisher Ed Suyak publisher@doctorslifetampabay.com
As always, I thank you for your readership.
Creative Director Rob Stainback
Be well,
Editorial Director Danielle Topper
-Ed
Associate Publisher CJ Cooper Advertising Account Executive Ryan O’Neil
Ed Suyak Group Publisher publisher@doctorslifetampabay.com
Contributing Writers Ashley Pontius Kristoff Miller Melanie Hicks, Ph.D Nick Hernandez Doctor’s Life Magazine’s mission is to provide physicians content and information that may assist in creating a better professional and leisure life. Our focus is to provide articles that can help to better your practice and your lifestyle outside of the white coat. We want to be your source for inspiration and content on living a good life. Doctor’s Life Magazine wants to know about extraordinary physicians and staff, upcoming events, and article ideas or contributors. Please email us if you have an event, idea or know of a doctor making a big difference. We want your suggestions and feedback. For all comments, ideas, advertising inquires or to request a media kit contact publisher@doctorslifetampabay.com. Doctor’s Life Magazine, Tampa Bay does not assume responsibility for advertisements or articles published, nor any representation made therein, nor the quality or deliverability of the products themselves. Reproduction of articles and photographs, in whole or in part, contained herein is prohibited without expressed written consent of the publisher, with the exception of reprinting for news media use. Doctor’s Life Magazine is considered a form of entertainment and should not be deemed as medical, legal or business advice without consulting the appropriate professional regarding the specific subject matter. Printed in the United States of America.
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Doctor’s Life Tampa Bay
Issue 4, 2017
Restaurants 2017 Top 25 Tampa Bay
1. Anise Global Gastrobar
Anise Global Gastrobar is a restaurant and bar in Downtown Tampa serving Asian inspired specials in found and handcrafted cocktails. www.aniseglobal.com 777 N Ashley Drive, Tampa, FL 33602 813-225-4272
2. Armani’s
Armani’s is located high atop the 14th floor offering stunning views of Old Tampa Bay through floor-to-ceiling windows. Recognized as a Distinguished Restaurant of North America, this fine dining establishment boasts accolades from the most discriminating palates. www.tampabay.grand.hyatt.com 2900 Bayport Drive, Tampa, FL 33607 813-874-1234
3. Bern’s Steakhouse
People from all around the world have made the trip to Tampa to experience what most will say is one of the best steak restaurants in the world. Bern’s has been delivering perfectly aged steaks since 1956. This iconic steakhouse has one of the largest wine collections in the world and an internationally famous dessert room. Their wine cellar and kitchen tours are always available to all their guests. www.bernssteakhouse.com 1208 South Howard Avenue, Tampa, FL 33606 813-251-2421 8
4. Brick and Mortar
Brick & Mortar is a true food lovers and "cooks" restaurant specializing in rustic yet elegant flavors, food made by hand, unique wines and craft beer. 539 Central Ave., St. Petersburg, FL 33701 727-822-6540
6. Cena
Cena is a modern, fresh and simple Italian food served in a contemporary setting at the heart of the vibrant Channel District of Tampa, Florida. Cena is dining from the roots – great ingredients, traditional dishes, and attentive service. www.cena-channelside.com 1120 E. Kennedy Blvd., Tampa, FL 33602 813-374-8840
5. Castile
Inspired by the flavors of the world’s most exciting coastal seaports, their culinary team offers an inspired array of shareable and full plates, highlighting products from surrounding farms and fishing areas. Location, location, location! Castile, located at the Hotel Zamora provides their customers with spectacular panoramic views and stunning sunsets with their 360° Rooftop Bar. A perfect way to unwind from a long day. www.castilerestaurant.com Doctor’s Life Tampa Bay
8. Charley’s Steak House
Charley’s is America’s Top 10 steakhouse. Aged steak cooked over citrus and oak wood, market fresh seafood, excellent wine offerings and even premium cigars. www.charleyssteakhouse.com 4444 W Cypress St., Tampa, FL 33607 813-353-9706
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8. Columbia Restaurant
Columbia has been serving up delicious Spanish cuisine for 111 years. Owned and operated by five generations of the Gonzmart family and located in historic Ybor City. The restaurant is known for their signature 1905 salad, chicken and yellow rice, ropa vieja and their sangria made tableside. Columbia is an experience in Tampa history. Enjoy the Flamenco dancers while dining and make it a night to remember. www.columbiarestaurant.com 2117 E. 7th Ave. Tampa, FL 33605 813-248-4961
11. Ichicoro Ramen
Ichicoro is a fresh new ramen-ya creating regional craft ramen located in Seminole Heights. www.ichicoro.com 5229 N Florida Ave., Tampa, FL 33603 813-517-9989
14. Noble Crust
Fourth Street N and 83rd Avenue N mark the culinary intersection of fine Italian cooking and Southern ingredients at north St. Petersburg’s most current causal eatery. With a polished yet well-worn vibe and a menu that features locally grown seasonal ingredients, Noble Crust turns traditional Italian dining into a whole new experience. www.noble-crust.com 8300 4th St N, St. Petersburg, FL 33702 727-329-6041
12. Il Ritorno
9. Edison: Food+Drink Lab
Their kitchen's only formula is product + technique + creativity2. Chef Pierola and edison's talented crew perform daily flavor experiments using the finest components, precise execution and their collective creativity2. The results are new interpretations of everyday food expertly engineered into current, modern cuisine. www.edison-tampa.com 912 W Kennedy Blvd., Tampa, FL 33606 813-254-7111
Downtown St. Pete's modern Italian eatery introducing new, interesting flavors & combinations that add elegance to a traditionally rustic genre. www.ilritornodowntown.com 449 Central Ave #101, St. Petersburg, FL 33701 727-897-5900
13. Mise en Place
Mise en Place is Tampa's premier restaurant for modern American cuisine, an exciting and dynamic fare with flavors reflecting the Chef's insatiable love of food as well as our region and global community on the West Coast. www.miseonline.com 442 W Kennedy Blvd. #110, Tampa, FL 33606 813-254-5373
10. Haven
15. Ocean Hai
Indulge all your senses at this signature restaurant and the only one in Clearwater serving Asian-fusion cuisine. Incredible flavors and colors come to life in their sumptuous sushi and sashimi platters, all uniquely prepared under the culinary eye of Chef de Cuisine John Capponi. Every dish is prepared with fresh, locally-sourced ingredients, including seafood and farm-raised meats and poultry. www.wyndhamgrandclearwater.com/dining/ ocean-hai Wyndham Grand Clearwater Beach, 100 Coronado Drive, Clearwater, Florida 33767 727-281-9500
16. On Swann
A unique dining concept in the heart of South Tampa, featuring the best charcuterie, craft cocktails, extensive wine list, and cheese that is sure to please. www.haventampa.com 2208 W Morrison Ave., Tampa, FL 33606 813-258-2233
Creative New American cuisine prepared in an open-concept kitchen of this chic, lofty eatery. On Swann is creating contemporary American cuisine that is thoughtfully sourced and features a seasonal menu with local flair. A place for exploring food and drinks. www.onswann.com 1501 W Swann Ave, Tampa, FL 33606 813-251-0110
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Doctor’s Life Tampa Bay
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20. Roux 17. Restaurant BT
Located in the heart of South Tampa, Restaurant BT offers an updated take on classic French-Vietnamese cuisine. Chef BT Nguyen lends her own vision to this unique fare. Drawing from her Vietnamese roots as well as her fashion design background, she places an emphasis on presentation and décor. Sleek white plates arrive at your table adorned with edible flowers and fresh herbs as accents, yet flavorful, to be enjoyed in a Zen like atmosphere. www.restaurantbt.com 2507 S MacDill Ave, Tampa, FL 33629 813-258-1916
Roux’s signature Creole Nouvelle cuisine has become the darling of regional food aficionados, and for good reason. The expertly crafted menu blends rural, cast-iron pot Cajun favorites [Chargrilled Oysters, Rabbit and Dumplings, Alligator Bites] with urban, sophisticated Creole [Seafood Wellington, Abita Beer Battered Crab Beignets, Snapper Oscar] and comfortable, new Southern classics [Fried Chicken on Sweet Potato Waffle, Bread Pudding with Bourbon Butterscotch Sauce]. www.rouxtampa.com 4205 S MacDill Ave, Tampa, FL 33611 813-443-5255
23. The Refinery
The Refinery sets the bar high when it comes to what is put on the plate. If it wasn’t grown in Florida or produced using ethically sound methods, you probably won’t find it there. They make sure each ingredient is of the highest quality and comes from folks who take great pride and care of their processes, employees, and earthly footprint. www.thetamparefinery.com 5137 N Florida Ave., Tampa, FL 33603 813-237-2000
24. Tryst Gastro Lounge 21. Sacred Pepper 18. Rococo Steak
Rococo’s delivers the classic steakhouse where strict traditionalists may question—or even curse. Everyday this non-conventional steak house is serving unique seafood and steak preparations while only using the freshest and seasonal ingredients. Their wine collection includes over 650 labels and has earned them Wine Spectator’s “Best of Award of Excellence” winner three years running in St. Petersburg. www.rococosteak.com 655 2nd Ave. S, St. Petersburg, FL 33701 727-822-0999
Food, flavors, people and style is this dining destinations motto. It best defined as Contemporary American with Italian flair. Candy DeBartolo opened the new restaurant in North Tampa to offer a new experience in dining that offers twists on old favorites, with a belief that everything that happens around a table is sacred. The menu features comfort foods and sharable plates with recipes that are tried, tested and refined with excitement in mind. www.sacredpepper.com 15405 N Dale Mabry Hwy, Tampa, FL 33618 813-609-800
22. Sea Salt St. Pete 19. Rooster & the Till
Modern American with a local focus and always hand crafted! www.roosterandthetill.com 6500 N Florida Ave, Tampa, FL 33604 813-374-8940
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This restaurant offers an experience like none other. Sea Salt offers a variety of oysters fresh daily from around the country and place them on display in their 80 ft. raw bar. Chef Fabrizio Aielli owns and operates Sea Salt. They pride themselves on serving only the freshest and creative seafood dishes. Cooking classes and wine dinners are also offered. www.seasaltstpete.com 183 2nd Ave North, St. Pete, FL 33701 727-873-7964 Doctor’s Life Tampa Bay
Located on St. Pete’s electric Beach Drive across the street from the Museum of Fine Arts, you’ll find a different kind of artistic masterpiece. Discover divine culinary works of art within the realm of Tryst, designed to delight your gastronomical senses. Standing apart from the other upscale eateries on Beach Drive in St. Petersburg, this awardwinning dining destination brings eclectic dishes to the table and pours on the charm with a full bar featuring a dazzling menu of uniquely-designed signature cocktails. www.dinetryst.com 240 Beach Drive, St. Petersburg, FL 33701 727-821-4567
25. Ulele
Ulele, featuring native-inspired foods and spirits, is open for lunch and dinner in the lovingly re-imagined 1903 Tampa Heights Water Works building. www.ulele.com 1810 N Highland Ave., Tampa, FL 33602 813-999-4952
Issue 4, 2017
Life-saving Care with Compassion Transplant & Hepatobiliary Surgical Specialists at Largo offers advanced, life-saving kidney and liver transplant and hepatobiliary pancreatic surgery for those with both benign and malignant disease of the kidney, liver and pancreas.
Dr. Hussein Mohamed is a board-
Dr. Basem Alkurdi is the Medical
Director of the Liver Transplant program at the Transplant Institute of Florida at Largo Medical Center. Dr. Alkurdi has extensive experience in managing viral hepatitis, alcoholic, metabolic and genetic liver disease. His special interest is management of Cirrhosis complications, liver transplant and viral hepatitis.
certified surgeon, specializing in transplant and hepatobiliary pancreatic surgery. He is the Medical Director of the Kidney and Liver Transplant Program and Hepatobiliary Pancreatic (HBP) Surgery Center at Largo Medical Center. Dr. Mohamed is also an Affiliate Assistant Professor of Surgery at the University of South Florida and Teaching Professor for DO Students, Residents and Fellows at Largo Medical Center, for Nova Southeastern University.
Dr. Layal Abdel Rahman is a board-certified nephrologist and the Medical Director of the kidney transplant program at the Transplant Institute of Florida. Dr. Rahman has advanced training in taking care of very high immunologic risk patients, managing a broad spectrum of post-transplant complications.
To Learn More or to meet with our team, call (727)-587-7120 or visit TransplantSurgeryLargo.com
Transplant & Hepatobiliary Surgical Specialists At Largo 1301 2nd Ave. S.W., Suite 315, Largo, FL 33770
Prescription to
Exercise Advice from a Local Orthopaedic Surgeon and Boston Marathon Veteran
W
illiam Cottrell, M.D. spends his days mending injured knees and shoulders. He understands all too well the importance of getting his patients up and moving again. That’s because when Dr. Cottrell isn’t in the operating room, you can often find him pounding the pavement. He is an avid runner, and has completed the Boston Marathon six times, including in 2014, a year after the tragic bombings that shocked the nation. “There was really a different spirit that year. I returned with tens of thousands of other runners. It was the most triumphant and emotional event, with countless spectators, including families with small children, cheering everyone along the race course despite a cold and rainy day. ‘Boston Strong’ was the pervasive emotion, says Dr. Cottrell, a board-certified surgeon with Orthopaedic Associates of West Florida. Racing has not only helped Dr. Cottrell achieve personal goals, it has also changed his career as a physician, by helping him better understand his patients and their needs. “Regularly exercising gives me insight into just how important it is for our health, and for the health of my patients. That doesn’t mean that I’m encouraging each of them to go out and run a marathon. However, I do try to enforce that low-
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impact activity, and exercise should be a part of every patient’s daily routine.” Any doctor will agree that exercise is a great preventative health measure, and can even help manage chronic diseases. People who are physically active tend to live longer and are at lower risk of heart disease, stroke, Type 2 diabetes, depression and some cancers, according to the U.S. Centers for Disease and Control and Prevention. Yet fewer than one in four American adults exercises enough to reap those benefits, the agency says. Dr. Cottrell considers it a physician’s responsibility to help change that.
Doctor’s Life Tampa Bay
Issue 4, 2017
again years down the road for other joint issues, or conditions like osteoarthritis.” Dr. Cottrell recommends focusing on a patient’s physical activity level, the same way you would their diet, asking them questions and tailoring a specific physical health plan to them. Physical activity can serve as a patient vital sign that can be assessed and discussed, the same way as blood pressure. Exercise can also serve as an alternative for prescriptions. “Most physicians won’t hesitate to fill out a prescription for pain killers for a patient who has just had surgery, so why not recommend exercising as well? It can be more beneficial, get them back on their feet quicker, fight depression, not to mention the other numerous health benefits. Our bodies are meant to move,” says Cottrell. Of course, it helps if you practice what you preach, and studies show that most doctors do. The American Heart Association filed a recent report showing that up to 70 percent of physicians polled said they participate in at least 30 minutes of moderate-intensity exercise five times a week. “That figure alone shows that every doctor knows the benefits of physical activity, so why wouldn’t you prescribe it to your patients?” Dr. Cottrell also emphasizes that exercise is highly scalable. It can be prescribed to children, young adults, and even seniors at the right levels.
“A patient who comes in at 40, 50, even 60-years-old who has never exercised is going to be really resistant to the suggestion. However, if you can emphasize in a positive way that just incorporating 30 to 45 minutes of daily exercise in their routines will keep them out of the doctor’s office, that can be a game changer. An injured patient who comes to see me, and participates in lowimpact exercises following surgery, is much less likely to be back at the practice Issue 4, 2017
“Once a patient gets in a routine, they are much more likely to continue. You can’t start out walking 5 miles, if you can barely make it to the mailbox. Encourage your patients to start low and go slow. It is just as important to do this as it is to make sure they’re getting regular check-ups and testing for chronic diseases. As for Dr. Cottrell, he’s busy training for his next marathon, and he’s also passing on his healthy philosophy to his three kids. His oldest daughter is starting her freshman year at Duke University, and his son is now following in his dad’s footsteps. He’s joined the cross country and track teams, and regularly rides his bike. “I really stress to them that staying healthy is a lifelong project, and you are never too old or young to start making a healthy diet, exercise and lifestyle a priority. Being a dad, I’m even more conscious of it, because I want to pass on good habits to them.” Doctor’s Life Tampa Bay
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Impact
Why your everyday actions are more impactful than you think.
Consistency over Grandeur "If you think you are too small to make an impact, try going to bed with a mosquito in the room." – Anita Roddick
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W
elcome to the inaugural release of IMPACT, a new section for Doctor’s Life where we will highlight a variety of topics focused on your personal, professional and societal impact. Let’s begin with a definition of impact. Mission statements are not your biggest impact. Viral videos of philanthropy related stunts are not your biggest impact. Even grandiose acts of kindness or donations of time or sums of money are not your greatest impact. Why not, you ask? All these things – although worthy and important – are self-interested. We give Doctor’s Life Tampa Bay
By Melanie Hicks, PhD
with an anticipated outcome. We enjoy the psychological and physiological effects of giving; yes, actual hormone boosts. We revel in our great work or great generosity and use it as mental justification for being a good human. None of this is to say we shouldn't do those things. All of these acts make society incrementally better. But let’s not confuse them with impact. These are point in time actions. They are controllable and conscious. Impact, on the other hand, is ongoing. Impact is not something we can control. Impact is the unconscious reactions to a consistent stream of authentic actions Issue 4, 2017
– in your organization, home, community or greater society. Impact is what happens when you adjust your mindset to transform point-in-time actions into a continuous way of thinking and acting. Easier said than done? Of course. However too many of us hide behind our donations of money or time to charity without really stopping to understand the everyday impacts we could be making in our day to day lives. Did your contribution feed 7500 homeless people but you denied your administrative assistant flextime to take an art class and feed her passion? Does your company provide the best quality product in your industry but pay your employees too little to afford it? Do you promote a child’s character development through sports but then model poor coach or parenting behavior? These examples are all at the individual level; however, misconstrued ideas about impact exist at the organizational level as well. If you have ever read the story of the PlayPump or the impact of indoor plumbing on social relationships and suicides in developing countries, you have witnessed the antithesis of impact. Single, well intentioned actions made based in an egocentric mindset that says “we know best what you need” led to devastating unintended consequences.
So what can you do to improve your everyday impact? Begin where you are. Get clear about what you, or your organization stands for - both present reality and in the ideal. Let go of dogma that tells you what you should stand for and get vulnerably honest. Want to raise your organization's salaries above the market value? Begin a small philanthropic arm to your practice? Take your kids abroad for a year? Whatever is authentic is fair game. But always keep in mind, impact isn’t about you. So when thinking through these options, they can’t be based in narcissism or the return on investment. They must simply reflect a genuine belief in the good of the decision for what it is. Once you gain your own clarity, use that filter for every decision you make. Over time the small decisions reflecting consistency of purpose will far exceed the single acts of grandeur.
Issue 4, 2017
Practical Impact Strategies Life is chaotic. Within that chaos it is easy to run with side blinders on, narrowly focused on only your own business. If you want to begin to build real impact, embrace your expertise and think about it as it relates to your industry as a whole. Reach out to partners within your industry or in complementary industries. Know the public policies that affect your business or industry and get involved with an advocacy group or association. Stay current in your broader arms of influence and help educate others whether that is through writing, speaking or physically attending events. In the midst of life’s hustle, it can seem like a distraction to take time for some these activities but the compound effect is a vital piece of using your business to build impact.
There was a construction company CEO that I worked with a few years ago who struggled with the high turnover in his industry. More than the cost of constantly finding and training new talent, he had personal feelings of disconnect from his employees. One Friday after completing a large project successfully, he decided to celebrate with a parking lot BBQ. Over hamburgers, hot dogs and chips he found something he hadn’t even realized the organization needed, a sense of connection. From that day forward he grills out with his employees after every event and it’s become a vital part of the company culture, bringing about greater loyalty, worker satisfaction and less turnover. Who would have predicted a simple BBQ could mean so much? Are there small ways you could increase the human connection at your company? It could make a bigger impact that you think.
Train Your Assassins
It starts from within
The 30,000ft View
This section title is credited to Kelly Hoey, influential writer and speaker. In a recent lunch with her, I was inspired by this fun description which alludes to simple human interaction. When you hire good people, get to know them on a personal level and then empower them to achieve great things, not only does your organization reap the benefits, so does the greater community and the world. People want to be valued. We all have a voice, an opinion, a point of view. By no means should you replace valuing and listening with coddling. This has the opposite effect but no matter how big or small your organization is, you can take two minutes on a Monday morning to ask your receptionist how her weekend was. You can know that Sam in accounting loves the color blue or project manager Gary is Reds fan. It may amount to small moments of conversation but you should never discount the compound effect of simply caring about other humans. And most important, let others know you as well. There is a fine line between being the boss or leader and being vulnerable but it is an important distinction. True human impact comes from a place of reciprocity. Your employees should know enough about the man/woman behind the curtain to be comfortable sharing their own stories. It doesn't diminish your power as a leader. In fact it increases it. Doctor’s Life Tampa Bay
We have all heard the advice, you have to step back and work “on” your business rather than “in” your business. Easier said than done however there is a critical piece of that advice that relates specifically to impact. Too many of us put off the big thoughts of who we want our professional persona to be and what we want our organization to represent - basically the “why” of our organizational existence. Simon Sinek in Starts With Why, outlines a business model that turns that notion on its head. Before we start into the what to do and how we do it, we should spend real time thinking through the why. It adjusts our perspective and our focus. Don’t put it off. It is easy to get caught in the minutiae of the business at hand and before you realize you have allowed the culture of your organization to morph into something completely outside your values. Set aside time each week and certainly before any major pivots in your business, to write down the "Why". In business, in relationships, in life, it is the small consistent decisions that bring about the compound effects of real Impact. When you make a conscious choice about your values and build your decision making lens around that, you begin the cycle of impact. Let go of the outcomes and simply trust the process. We will all be better off for it. 15
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C
Dimensions of Medical Practice Cohesion By Nick Hernandez
ohesion is the intense bonding of employees, strengthened over time, that result in absolute trust. It is characterized by the subordination of self and an intuitive understanding of the collective actions of your medical practice and of the importance of teamwork, resulting in increased productivity. Cohesion is achieved by fostering positive peer pressure and reinforcing your practice's core values. Cohesion provides practice staff with supportive relationships that buffer stress and increases their ability to accomplish the mission or task. Strong staff cohesion results in increased productivity and the achievement of greater successes.
There are three dimensions of cohesion: individual morale, confidence in the medical practice's capability, and confidence in practice leaders. In combination, these dimensions dramatically affect the effectiveness of your practice.
1. Individual morale Unhappy employees can be detrimental to your practice. Not only are they less productive and absent more, if they end up walking out the door, you’ll be paying the price for months or years to come. Turnover costs are estimated to be from 30 percent of annual salary for an entry-level employee up to 400 percent of annual salary for a high-level employee. As a leader, you must know your staff and look out for their welfare. Leaders who understand that morale, only morale, will bring success are more likely to keep morale high among employees. Morale is the level of enthusiasm, confidence, loyalty, and satisfaction within a practice, and it has been widely recognized as having CONTINUED ON PAGE 18
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direct ties to productivity. Every person contributes to the collective morale of their practice. A high state of morale, in turn, enhances practice cohesion and productivity.
2. Confidence in the practice's capability Medical staff members' confidence in their practice's effectiveness is gained through training. The longer employees work and train together in a practice, the more effective they become and the more confident they are in their practice's capabilities. They know what their practice can do because they have worked together before. Keeping staff members together through practice cohesion is a workforce multiplier. Success in healthcare can be directly attributed to a practice's overall confidence in its level of performance. Of course, the opposite holds true; lack of cohesion, lack of confidence, and poor performance preordain a practice's failure. Practices that have experienced workforce reductions through downsizing, restructuring, or a merger place extremely high expectations on the remaining workforce. Restoring self-confidence to face the impending challenges is critical to meet organizational demands. Another key to confidence is transparency in communication. Keep employees informed right away; as soon as there is a whiff of something coming down the pipeline, employees need to know about it. Also, keep communications going both ways by collecting feedback at meetings and having department heads collect suggestions and ideas from their people.
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3. Confidence in unit leaders The issue of confidence in the workplace can make or break a practice’s culture. No confidence means a hostile, toxic work environment where productivity is severely limited. No confidence also means an environment where people are not living up to the standards of physician owners. Confidence in practice leaders' abilities is earned as staff members spend time in the company of their supervisors and learn to trust them. Practice leaders must earn the respect of their staff, and doing so takes time. As staff members develop confidence, based on their prior achievements, in their practice's ability to accomplish tasks, they also develop confidence in their leaders as they work and train together. In order to earn confidence, the leadership needs to fulfill their obligations and commitments. Promises and good intentions are not enough; confidence requires competent performance that fulfills expectations. Practices with open cultures, where information is easy to obtain and communication flows regularly between leadership and employees, allow strong teams to grow and thrive. Practices that lack two-way communication between managers and employees will also lack cohesion. As cohesion increases, team communication continues to grow and thrive. But, team cohesion is not possible without trust, and trust is a trait that must be present among team members, between team members and their manager, and between the team and practice leadership. Ardant du Picq, a French Army officer and military theorist of the mid-nineteenth century, perhaps summed up the need for cohesion best. "Pride exists only among people who know each other well, who have esprit de corps, and company spirit. There is a necessity for an organization that renders unity possible by creating the real individuality of the company."
Doctor’s Life Tampa Bay
Issue 4, 2017
2017/2018 Season Tickets On Sale Now
50th ANNIVERSARY It’s a Party All Year Long, and You’re Invited!
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EUROPEAN GETAWAYS YOU HAVEN'T THOUGHT OF B
By Kristoff Miller
There are always some major destinations that come to mind when you think about traveling to Europe. London, Paris, and Amsterdam are on most everyone’s list, the historic cities of Italy and Greece are popular draws, and plenty of other beautiful and historic destinations are dotted around the continent. But among the most popular spots to visit there are also plenty of others that can easily escape our attention. Sometimes it’s these smaller towns and remote getaways that actually make for the best trips.
ristol is by no means unheard of, but compared to some other cities in the UK it gets relatively little attention. It is a charming town, not far from the coast but known widely for its river, which has been crucial for international trade throughout history. Visitors enjoy boating, local pubs, a vibrant music scene, and a memorable landmark in the Clifton Suspension Bridge. The bridge is one of the most beautiful in the world and is all the more noteworthy given that it was originally opened back in 1864. It’s also worth noting that a day trip to London is perfectly reasonable. So, if you want to see the English capital but you’d rather stay somewhere a little less crowded, Bristol is an excellent option. Colmar could rightfully be called one of the most interesting towns in Western Europe, thanks to the various influences at play. It’s a French city and looks and feels like one in many ways. There are colorful, vibrant streets and excellent wines are known to be some of the best in the Alsace region. However, Colmar is also very close to the German border, and there remains some culinary and architectural influence from Germany. As if that weren’t CONTINUED ON PAGE 22
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Doctor’s Life Tampa Bay
Issue 4, 2017
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enough, Colmar is also somewhat like a smaller Amsterdam in that it also imitates Venice with its construction around crisscrossing waterways. It’s a lovely town for a getaway focused on food, drink, and relaxation. The idea isn’t to suggest two English destinations so quickly, but then Gibraltar isn’t English. It’s an overseas territory on the southern tip of Spain, and though the new British prime minister recently vowed to keep it under British control, it feels almost like a large city without a nationality. Essentially a peninsula jutting down into the Mediterranean Sea near where it spills out into the Atlantic, Gibraltar is a fascinating destination. It’s marked by the “rock” of Gibraltar, a mountain topped by a preserved forest (where you can find Europe’s only native apes). It’s a fun place to explore both for its stunning scenery and its unique culture Located a short distance north of Rome and toward the Adriatic coast, Norcia is the hidden European getaway personified. It’s incredibly picturesque, sitting alone with a surrounding of lush field and high hills, and much of the town itself still looks as if it was built hundreds of years ago (which it was). There’s plenty to see including a 13th-century town hall, a shrine to St. Benedict (who was born in Norcia), and plenty of old cathedrals and buildings. The town is also a dream getaway for foodies, given the popularity of traditional fare like local black truffles, aged cheeses, and unique salamis. Prague tends to be the hot spot in the Czech Republic, and with good reason. It’s a beautiful and fun historical city. But if you’re looking for hidden gems, Cesky Krumlov may be more worth your time. You’ll enjoy sightseeing around the 13th-century castle at the core of the town, and also taking in older architecture around the city is a treat. Hikes to the top of Mount Klet’ are also popular among tourists, and according to one travel
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guide www.planetware.com/tourist-attractions-/cesky-krumlov-cz-jc-ck.htm you can see the Alps from Josef’s Tower atop the mountain on a clear day. Between general sightseeing expeditions, you’ll also get to know a selection of museums, as well as a few locations where art is on buildings, rather than in them.
Doctor’s Life Tampa Bay
Issue 4, 2017
AFRICA
ASIA
EUROPE
LATIN AMERICA
MIDDLE EAST
NORTH AMERICA
&
A SMALL CHANGE CAN MAKE A BIG IMPACT
WORK WITH A DEDICATED HEALTHCARE BANKER WHO UNDERSTANDS YOUR BUSINESS. As a healthcare provider and business owner, you know it’s often the little things that make the biggest difference. That’s why you’re always looking for ways to improve your practice. PNC’s dedicated Healthcare Business Bankers can offer you guidance and cash flow tools to help you make your business better. Whether you’re managing payables and receivables, purchasing new equipment or expanding your services, talking to a banker who knows your practice is another small change that can make a big impact.
CALL A HEALTHCARE BUSINESS BANKER AT 877-566-1355 • PNC.COM/HCPROFESSIONALS
Banking and Lending products and services, bank deposit products and treasury management services, including, but not limited to, services for healthcare providers and payers, are provided by PNC Bank, National Association, a wholly owned subsidiary of PNC and Member FDIC. Lending and leasing products and services, including card services and merchant services, as well as certain other banking products and services, requires credit approval. All loans and lines of credit are subject to credit approval and require automatic payment deduction from a PNC Bank business checking account. Origination and annual fees may apply. ©2017 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC