InStore Summer 2022 by InStore Magazine

Summer 2022

THE DEFINITIVE RESOURCE FOR INDEPENDENT LIFESTYLE RETAILERS

instoremagazine.ca

Go for

Bold How to curate magical product assortments

TRUE BRANDS' BEST-SELLING BRANDS INCLUDE PINKY UP TEA, VISKI, HOST, TWINE, COLLINS AND FOSTER & RYE

LARGEST SPRING & SUMMER 2023 INTRODUCTION SINCE 2015, ON DISPLAY IN OUR 18,000+ SQ FT TORONTO SHOWROOM

SEE THE FULL LINE ON DISPLAY, IN OUR TORONTO SHOWROOM

SPRING & SUMMER 2023 PRE-BOOKING INCENTIVES AVAILABLE

PRE-SHOW DATES: THURSDAY, AUGUST 4TH TO SATURDAY, AUGUST 6TH

TORONTO SHOWROOM DESIGN HOME 3 DAY PRE-SHOW THURSDAY, FRIDAY & SATURDAY August 4th & 5th - 9am to 9pm August 6th - 9am to 2pm DESIGN HOME SHOW August 7th to 12th - 8am to 9pm TORONTO SHOWROOM Design Home Gift & Paper Inc. 7580 Bath Road Mississauga, ON L4T 1L2

FOUR WAYS TO ORDER

FALL 2022 SHOWS

REPRESENTING THE BEST HOME, GIFT & LIFESTYLE LINES IN THE INDUSTRY

FALL & HOLIDAY 2022 IN STOCK & READY TO SHIP

CONTACT YOUR DESIGN HOME DIVISION 1 & 2 SALES REPRESENTATIVES ORDER ONLINE www.designhome.ca CONTACT US 800.663.9950 sales@designhome.ca SHOWROOM OPEN YEAR ROUND BY APPOINTMENT

WE LOOK FORWARD TO WELCOMING YOU

TO OUR NEW TORONTO SHOWROOM LARGEST GIFT & HOME SHOWROOM

DESIGN HOME SHOW August 7th to 12th - 8am to 9pm TORONTO SHOWROOM Design Home Gift & Paper Inc. 7580 Bath Road, Mississauga, ON L4T 1L2

CONTACT YOUR DESIGN HOME DIVISION 1 & 2 SALES REPRESENTATIVES TO BOOK YOUR APPOINTMENT WEBSITE www.designhome.ca CONTACT US 800.663.9950 sales@designhome.ca SHOWROOM OPEN YEAR ROUND BY APPOINTMENT

INTERNATIONAL CENTRE

TORONTO SHOWROOM DESIGN HOME 3 DAY PRE-SHOW THURSDAY, FRIDAY & SATURDAY August 4th & 5th - 9am to 9pm August 6th - 9am to 2pm

CONGRESS CENTRE

FALL 2022 SHOWS

IN CANADA – OVER 18,000 SQ FT

DESIGN HOME IS PROUD TO REPRESENT 3 NEW U.K. BRANDS, IN CANADA: COCO CHOCOLATIER, THE ENGLISH SOAP COMPANY & REX LONDON

DESIGN HOME IS PROUD TO REPRESENT MEMOI, IN CANADA MEMOI IS A LINE OF HIGH QUALITY LOUNGEWEAR, LEGGINGS, SOCKS, PAJAMAS, SLIPPERS & MORE

ALL PRICES ARE IN CDN DOLLARS, DUTIES & BROKERAGE PAID SEE ALL NEW U.K. BRANDS IN OUR TORONTO SHOWROOM

FOUR WAYS TO ORDER

FALL 2022 SHOWS

REPRESENTING THE BEST HOME, GIFT & LIFESTYLE LINES IN THE INDUSTRY

SEE MEMOI ON DISPLAY IN OUR TORONTO SHOWROOM

CONTACT YOUR DESIGN HOME DIVISION 1 & 2 SALES REPRESENTATIVES ORDER ONLINE www.designhome.ca CONTACT US 800.663.9950 sales@designhome.ca SHOWROOM OPEN YEAR ROUND BY APPOINTMENT

RAZ IMPORTS IS THE LEADING SEASONAL GIFT & DÉCOR LINE, IN THE MARKETPLACE

TIERED VOLUME DISCOUNTS, NEW EXTENDED DATING & FREE FREIGHT INCENTIVES AVAILABLE

HUNDREDS OF NEW FALL INTRODUCTIONS ON DISPLAY IN OUR TORONTO SHOWROOM – IN STOCK & SHIPS FAST!

FOUR WAYS TO ORDER

FALL 2022 SHOWS

REPRESENTING THE BEST HOME, GIFT & LIFESTYLE LINES IN THE INDUSTRY

RANKED #1 SEVEN YEARS IN A ROW BY GIFTBEAT MAGAZINE

SIX BRANDS - SANTA BARBARA DESIGN STUDIO, 47TH & MAIN, STEPHAN BABY, HEARTFELT, FAITHWORKS & SLANT COLLECTION

CONTACT YOUR DESIGN HOME DIVISION 1 & 2 SALES REPRESENTATIVES ORDER ONLINE www.designhome.ca CONTACT US 800.663.9950 sales@designhome.ca SHOWROOM OPEN YEAR ROUND BY APPOINTMENT

contents

inStore VOL. 08/NO.04

THIS ISSUE

22 Cheers to the New Years Our fave bar essentials and some fun new classics

inStyle

inSight

26 Take Note New journals, notepads and more!

63 Holiday Entertaining

inStock DEPARTMENTS

Summer 2022

14 Wellness Matters Calming the body and soul is top-of-mind for many consumers these days 20 Hostess Gifts The sweetest gifts to bring to a soiree

30 Gourmet Goodies Chic treats and teas for the grownups on their gift lists

FEATURE

The boldest trends for holiday tables

32 Sweet Treats Fun treats for the young and young at heart

FEATURES

88 Retail Visions The nitty-gritty details on how to build beautiful product displays!

inForm

FEATURES

36 News & Notes New lines, launches and all the latest industry goings-on

Actionable strategies to drive immediate results for independent retailers

90 CanGift Connects Coming Together Again

By Natalie Hammer Noblitt

51 Girlfriend’s Gift Guide

59 Creating Magic with Simple Moments

Our annual presentation of the best gifts to give your girlfriend’s – and all the ladies on your list this year

To foster lasting loyalty and satisfy the needs of today’s shoppers, stores must create memorable experiences, not simply offer products

74 The Best for Baby

10 Hello! Serving Together

48 Give Social Media Another Go

34 All the Smells Scented products to help you fall asleep, make your home smell better – and your customers!

A bi-annual selection of the latest gifts for newborns and kids

DEPARTMENTS

VIEW THIS ITEM ON PAGE 66

inStore. Summer 2022

By Natalie Hammer Noblitt

DEPARTMENTS

FEATURES

44 Tree Decorating 101

Learn how to decorate a tree like a pro – just in time for the holidays! By Andrea Hein

72 Building a Referral Network

How to partner with neighbouring businesses to propel sales By Natalie Hammer Noblitt

inSpire. inForm. inStore.

EXPLORE AND SHOP IN COMFORT AT OUR NEW PERMANENT SHOWROOM INTERNATIONAL CENTRE 6900 Airport Rd, Mississauga

10 Mins away from Congress Centre

SUITE #210 contact customer service or your sales representative for exclusive offers. 1-800-363-7608

info@harmaninc.com @harmaninc | shopzio.com www.harmaninc.com

inSight

inSpire. inForm

Hello

THE DEFINITIVE RESOURCE FOR INDEPENDENT LIFESTYLE RETAILERS

Serving Together

ocrates wrote that, “The secret of change is to focus all of your energy not on fighting the old but building the new.” In other words,

old ways won’t open new doors. Based on current events, it’s clear that all stakeholders in this industry must work harder together to ensure connections between vendors and retailers continue to grow. Since launching InStore in 2014 some would say I’ve been overly passionate about serving the interests of independent retailers in Canada. But that’s not something I’m ashamed of – at all. Since day one, I’ve believed in the strength of independent store owners and I’m proud to say that post-pandemic 12,000 independent retailers are still receiving the magazine as we continue to be the only national vehicle meeting the needs of the 12,000 independent store owners in this country looking to buy gifts, jewellery, fashion accessories, etc. The vast majority of these entrepreneurs don’t have the time, money or resources to travel to trade shows annually, if at all, yet they’re eager to purchase from Canadian wholesalers. Those that do attend shows can’t wait to get back to show shopping, but now that they’re finally able to attend Canadian events, they’re being forced to go to multiple venues when before there was primarily just one. Plus, there’s the growing issue of wholesalers selling directly to consumers online to combat their pandemic sales losses. No doubt the market has changed and the industry must be responsive to those changes, but independent retailers deserve a voice at that table, as do all stakeholders, and not to be an afterthought in the decision process. I’m not alone in that belief. Most vendor businesses in Canada – along with retailers – believe that to be representatively responsive, every stakeholder deserves a seat at the table where decisions about the industry are being made. InStore has been asked by the nation’s only not-for-profit industry association, the Canadian Gift Association, to partner with them at the upcoming Toronto Gift + Home Market this August to reimagine the show’s buyers’ lounge. In turn, InStore has collaborated with visual merchandiser extraordinaire Andrea Hein from Andrea Hein Occasions, and we can’t wait for you see and experience what we’ve come up with. Take a moment to join us in this reimagined space, designed to pamper and inspire you – the busy, worn-off-your-feet, exhausted buyer. Come and siesta with us!

Editor & Publisher Erica Kirkland ekirkland@instoremagazine.ca Design & Layout Gerry Wiebe Advertising & Production Coordinator Tina Nicholl tina@instoremagazine.ca Advertising Inquiries ekirkland@instoremagazine.ca 905-690-0492 Editorial Submissions editorial@instoremagazine.ca Mailing Address: 103 Niska Drive Waterdown, ON L8B 0M8 Contributors Castlerock Studios, Will Fournier, Andrea Hein, Leslie Groves, Nickeisha Lewis, Natalie Hammer Noblitt InStore Magazine™ is published four times a year for independent retailers in Canada selling giftware, home décor, fashion accessories and lifestyle items. The magazine is mailed to 12,000 stores including gift, home décor, hardware, pharmacy and florist. © 2022 InStore Magazine™. The contents of this publication are the property of InStore Magazine. Reproduction or use of the contents in whole or in part, for any reason, is strictly prohibited without the written consent of the copyright owner. The publisher is not responsible for product claims made by the companies mentioned herein. Printed in Canada Publication mail #40841587. Return undeliverable Canadian addresses to: InStore Magazine™, 103 Niska Drive, Waterdown ON L8B 0M8. Email: editorial@instoremagazine.ca

Erica Kirkland Publisher & Editor 10

inStore. Summer 2022

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Wellness Matters

inStock What We’re Loving

Calming the body and soul is top-of-mind for consumers

1/ Botanical soap made in Canada, $13 retail, Blooming Wild Botanicals, 506-328-3850, www.bloomingwild.ca 2/ Indigo Suede scent sachet from Greenleaf, $5 retail, Candym Enterprises, 800-263-3551, www.candym.com 3/ Plush robe available in five colours, $130 retail, Warm Buddy Company, 888-649-0649, www.warmbuddy.com 4/ Bath Soak sachet made in Canada from coconut milk, $12 retail, Blooming Wild Botanicals, 506-328-3850, www.bloomingwild.ca

5/ Aromatherapy candle with mint and eucalyptus essential oils, SDS Distributors, 855-821-8777, www.sdsdistributors.com

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SEASALT & JUNIPER By

MONCILLO

Inspired & Made in British Colombia “Beautiful Paciﬁc Ocean Scent in a bottle”

Reed Diffusers ELEGANT SCENTS A beautiful addition to your decor and a simple, practical heat and ﬂame free way to ﬁll your room with fragrance. Beautiful, high quality fragrances for all occasions. Available in Lemon & Mulberry, Seasalt & Juniper and Wild Rose scents.

RETAIL READY STARTER SETS AVAIALBLE

Free from Animal Derived Ingredients, Chlorine, Phthalates, Formaldehyde and Parabens. Vegan Friendly - Made in Canada

Save 10% off your entire order. Use code FH10% at checkout

Finesseoils.com • sales@ﬁnesseoils.com • Sechelt, BC • 604-885-5494

Moncillo

MEDITERRANEAN INSPIRED Moncillo natural cleaning products give every household the beneﬁts of a pure, natural clean. High quality and concentrated for an eﬀective clean. This beautiful range of aromatherapy products make a welcome and thoughtful gift.

RETAIL READY STARTER SETS AVAIALBLE

Free from Animal Derived Ingredients, Chlorine, Phthalates, Formaldehyde and Parabens. Vegan Friendly - Made in Canada

Save 10% off your entire order. Use code FH10% at checkout

Finesseoils.com • sales@ﬁnesseoils.com • Sechelt, BC • 604-885-5494

Save 10% off your entire order Use code FH10% at checkout

Massage Oils PROFESSIONAL QUALITY Created with pure essential oils combined with a natural blend of Sweet Almond Oil, Wheatgerm & Sunﬂower Oil with added Vitamin E. A natural skin moisturizer that helps to replenish dry skin and maintain a continuing moisture balance.

RETAIL READY STARTER SETS AVAIALBLE

Free from Animal Derived Ingredients, Chlorine, Phthalates, Formaldehyde and Parabens. Vegan Friendly - Made in Canada

Finesseoils.com • sales@ﬁnesseoils.com • Sechelt, BC • 604-885-5494

Save 10% off your entire order Use code FH10% at checkout

Wellness Sprays MOOD ENHANCING Made with our Therapeutic Grade of essential oil blends each one designed to protect and revitalize your mood. This range includes Anxiety, De-stress, Dream, Karma, Relax, Sensual, Snorerox, Sleep and Well being.

RETAIL READY STARTER SETS AVAIALBLE

Free from Animal Derived Ingredients, Chlorine, Phthalates, Formaldehyde and Parabens. Vegan Friendly - Made in Canada

Finesseoils.com • sales@ﬁnesseoils.com • Sechelt, BC • 604-885-5494

Hostess Gifts

inStock What We’re Loving 2

The sweetest gifts for seasonal soirees

1/ Coasters made by hand in a small wood cabin in Canada, $49.99 retail for four, Wood Chip Decor, 613-858-5499, www.woodchipdecor.com

2/ Heat-resistant oven mitts, $25 retail, Harman Imports, 800-363-7608, www.harmaninc.com 3/ Classic chef’s apron, $30 retail, Harman Imports, 800-363-7608, www.harmaninc.com 4/ Set of three dishcloths, $10 retail, Harman Imports, 800-363-7608, www.harmaninc.com 5/ Peaceful Petals dual-purpose terry tea towels, from $10 retail, Kay Dee Designs, www.kaydeedesigns.com

inStore. Summer 2022

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SPONGE CLOTH FLOOR SPINNER RACK Counter size rack also available

FREE WITH

ORDER TO FILL

just added!

· 13 NEW DESIGNS ·

COME SEE US AT THE SHOW!

SWEDISH SPONGE CLOTHS, TOWELS, AND DRY MATS

Toronto Gift + Home Market — August 7-10 — Booth #3129

Minimum order $100. Free Freight on orders of $300 or more.

connect with us

ECOLOGIELIVING DANICABRAN DS.COM

INFO@DANICABRAN DS.COM 1 888 632 6422

Cheers to the New Year

inStock What We’re Loving

Our fave bar essentials and some fun new classics

1/ Silver waiter’s corkscrew from Demdaco, $23 retail, Canfloyd, 800-263-3551, www.canfloyd.com 2/ Stemless wine glasses, $30 retail for pair, Harman Imports, 800-363-7608, www.harmaninc.com 3/ Orange Twists from Collins, $22 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca

4/ Insulated mule mug from Swig, $60 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca

5/ Bloody Mary Olives from Collins, $20 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 6/ Set of two crystal-cut glasses and two gold-pointed glasses, $59 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca

inStore. Summer 2022

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20+ categories featuring 100,000+ products for you to shop 7 days a week, 365 days a year! Visit us at the Toronto Gift + Home Market, booth #3113.

Create your Passport today Produced by

@cangift

Take Note

inStock What We’re Loving

New journals, notepads and more!

1/ Molly & Rex Sketchbook, $18.99 retail, Edenborough, 800-265-6398, www.edenborough.com 2/ Die-cut butterfly notepad from Lady Jayne, $11.49 retail, Edenborough, 800-265-6398, www.edenborough.com 3/ Compendium notebook, $25 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca

4/ Leather-covered notebook, $13 retail, Nostalgia Import Canada, 800-785-7855, www.nostalgia-import.com

5/ Monet boxed note cards from Accent by RainCaper, $31 retail for six, Edenborough, 800-265-6398, www.edenborough.com

inStore. Summer 2022

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P RO M OT I O N S & BOOKING S P EC I A LS AVA I L A B L E

PROMOTIONS & BOOKING SPEC IALS AVAILABLE

Located just 5 minutes from the airport. er Court South, Etobicoke, ON 20 Voyager M9W Court South, Etobicoke, 5M7 ON M9W 5M7 PA RT O F

Contact your sales representative or email ree 1-800-387-3864 www .portmeirion.ca Toll Free 1-800-387-3864 | www.portmeirion.ca sales@portmeirion.ca|to book your appointment .

Artisanal

accessories handbags totes & backpacks

Made from ethically sourced tanned leather & upcycled canvas A Division of Norcard Enterprises Ltd.

ELEGANT EMBROIDERY DELICATE LAYERED LACE HANDMADE QUILLING BESPOKE ENVELOPES GLAMOROUS GOLD SEAL

A Division of Norcard Enterprises Ltd.

INFO@BELLAFLOR.CA

WWW.BELLAFLOR.CA

CALL: 800.667.1902

Gourmet Goodies

inStock What We’re Loving

Chic treats and teas for the grownups on the gift lists

1 1/ Chocolate bars from Coco Chocolatier, $10 retail for 20-gram bar, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 2/ Flavoured chocolate-covered spoons, $3.49 each, SDS Distributors, 855-821-8777, www.sdsdistributors.com 3/ Columbian drinking chocolate from Coco Chocolatier, $25 retail, Design Home Gift & Paper, 800663-9950, www.designhome.ca 4/ Organic tea from Tealish, $10 retail each, Design Home Gift & Paper, 800-663-9950, www.designhome.ca

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Sweet Treats

inStock What We’re Loving

Fun treats for the young and young at heart

1/ Cotton Candy and Candy Popcorn mixed together, $6.95 retail, Chocolate Moose Fudge Factory, 306-631-4689, www.fudgefix.com

2/ Dear Mom pouch of peppermint tea with eight bags, $6.50 retail, Walton Wood Farm, 844-834-3276, www.waltonwoodfarm.com

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3/ Blue Monster Hot Chocolate Mix, $6.99 retail, SDS Distributors, 855-821-8777, www.sdsdistributors.com 4/ Birthday Girl Pancake Mix, $12.50 retail, Walton Wood Farm, 844-834-3276, www.waltonwoodfarm.com 5/ Fudge bar in fun flavours including Jack Frost, Eggnog and Irish Cream, $6.50 retail, Chocolate Moose Fudge Factory, 306-631-4689, www.fudgefix.com

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Got cold feet? Get your snoozies!® on!

We offer the most current styles and competitive prices in foot coverings on the market! See all of our new styles for women, men, kids, toddlers and babies!

Mountain Animals

Pairables®

Available for women, men and kids

New Pairables® styles available for women, men and kids

Hot new style!

The Sassy Slide

Check us out at our upcoming show in Toronto! TORONTO GIFT + HOME MARKET CROSS BORDER SALES GIFT AGENCY LTD. August 7 - 10 Hall 1: Booth 1712 Toronto Congress Centre 650 Dixon Road, Toronto ON M9W 1J1

All the Smells

inStock What We’re Loving

Scented products for the home and person

1/ Natural deodorant from Poo-Pourri, $13 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 2/ Air and fabric spray from Poo-Pourri, $13 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 3/ Bath Soak sachet made in Canada from coconut milk, $12 retail, Blooming Wild Botanicals, 855-821-8777, www.bloomingwild.ca 4/ Indigo Suede room spray from Greenleaf, $23 retail, Candym Enterprises, 800-263-3551, www.candym.com

5/ Go the F to Sleep room spray, $19.95 retail, Walton Wood Farm, 844-834-3276, www.waltonwoodfarm.com 6/ Go the F to Sleep bath bombs, $14.95 retail, Walton Wood Farm, 844-834-3276, www.waltonwoodfarm.com

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inForm News & Notes

News & Notes

THE GOODS

Inside Track NEWS IN BRIEF

Join InStore this August InStore is excited to provide retailers will multiple opportunities to learn and expand their peer network through a re-imagined buyers’ lounge and roundtable discussions at the upcoming Toronto Gift & Home Market, running August 7 to 10 at the Toronto Congress Centre. InStore Magazine invites store owners to escape the show floor and immerse themselves in the Siesta Lounge inside the Berton Room off Hall 1. Buyers deserve to be pampered, and the magazine’s editors have designed three distinct spaces in the lounge: a place to work in peace, charge your phone and answer emails; an area to kick back, relax and be inspired by the beautiful product displays Andrea Hein Occasions has created, and a networking area for roundtable discussions with your peers. The lounge has been decorated with incredible, on-trend product from the show’s RIGHT OLD vendors. BGrab a cheat sheetB to source the same products and recreate the look in your store. Also, picture taken against our Mexican street-themed P Lbe A sure Y F Uto L stop by C and E L Eget B Ryour ATE photo backdrop complete with a swing! We’ll also be giving away products and goodies daily at 3 p.m. while supplies last. And you definitely won’t want to miss the roundtable discussions on Sunday, Monday and Tuesday at 2 p.m. Each session will be led by InStore Editor Erica Kirkland and a team of industry experts with no need to pre-register. See the onsite Market Planner for full details.

Fiesta Brights Product Cart

inStore. Summer 2022

Ghoulish Goods from Gourmet du Village Canadian gourmet food manufacturer Gourmet du Village is at it again, introducing a bounty of new products just in time for fourth-quarter sales. New skus include hot chocolate ornaments, a new advent calendar, colour-changing mugs and much more. The newest and most successful new launch is the book-style advent calendar adorned with Christmas graphics which opens to reveal 12 window tabs filled with 12 singleserve holiday-themed hot chocolates. InStore’s favourite new launch are the Halloween hot chocolates. The colour-changing hot chocolate is available in flavours and themes specifically for the holiday, including Vampire (Red Velvet flavoured) and Frankenstein which changes from white to green when you add hot water or milk. 800-668-2314, www.gourmetduvillage.com

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inForm News & Notes

News & Notes

THE GOODS

Inside Track NEWS IN BRIEF

Classic Gummy Bear Giftware

BEWARE! Fire Hazard: Botanical-Embedded Candles New laboratory testing from the National Candle Association (NCA) portends that candles with botanical add-ins can be dangerous. The NCA, based in Washington, become aware of a growing number of candles on the market that contain flammable materials including dried flowers, leaves herbs, and wood embedded in the wax near the flame. Non-flammable items like metal and stone are not of concern. NCA purchased several candles and had them tested at an independent third-party laboratory. The results were dramatic with safety failures in every case, and the candles exhibiting multiple and large flames. The heat and large flame exhibited has the potential to ignite a home fire. “Any one of these test candle’s exposed flames could have easily ignited surrounding materials, such as drapery, décor or furniture if burned in a residential setting,” says Kathy LaVanier, the association’s vice-president. Based on the testing results, NCA is urging consumers not to light these products. Unlike the style of candle that has elements embedded around the outside in wax that safely remains solid throughout the life of the candle, thus shielding the embedded elements from the flame and heat, this new style of embellished candle allows decorative elements to become part of the liquid wax pool when the candle is burned. This exposes these flammable materials to both the candle’s heat and flame throughout the candle’s use while also coating them in wax, allowing the materials to sustain flame themselves. “Being able to clearly demonstrate these candles can be a fire hazard is of utmost importance to our industry, ensuring the safety of candle consumers,” says Brad Root, president of NCA. “This is of deep concern to NCA, and we take fire safety as our primary goal.” For more information on this study, https://candles.org/ncas-report-on-botanical-candles.

inStore. Summer 2022

Adept24 Business Solutions, the Canadian distributor for fine European lines like Herrnhute, Huss Incense and Troika, is offering a variety of new giftware items this year featuring Haribo. This year marks the 100th anniversary of the gummy bear, a candy classic since 1922. The icon of sweet treats is now available on a high-quality keyring, lovingly reproduced down to the last detail and implemented in cast metal with embossed lettering from $22.90. Available in a variety of cheerful colours, the Haribo keychains are designed to make customers happy. 778-251-9456, www.adept24.com

Good Girl Good Boy Made in Quebec and sold across Canada and the world, Good Girl Good Boy is attempting to reinvent dog care products with their line of all-natural soaps, ($18.95 retail), ear cleaners ($21.95 retail) and nose balms ($14.95 retail). The small, family business is guided by a love for dogs and an interest in researching and developing effective products. They use natural, simple and safe ingredients to create high-end products in small batches packaged in distinctive, recycled, recyclable and compostable packaging. 418-872-0232, www.goodgirlgoodboy.com

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inForm News & Notes

News & Notes

THE GOODS

Inside Track NEWS IN BRIEF

An Open Letter to the Industry Owned and operated by the member companies of the Canadian Gift Association (CanGift), the Toronto Gift + Home Market has met the needs of industry buyers for 46 years. Held twice a year, the show brings together hundreds of domestic and international suppliers across more than a dozen merchandise categories under one roof resulting in one efficient, retailer-friendly shopping experience. While business post-pandemic has changed, temporary shows provide retailers with an economical, cost-effective way to source products and discover new suppliers, and all indications point to the continuing viability of that model. As such, we would like to clarify communications regarding another event starting this summer in Toronto. This event is being run by a handful of former association members who’ve joined together at an alternative venue. These were longstanding, valued members of the association and their presence at the show made it better. This group’s decision to leave the association and not participate in the Toronto market was made without any prior consultation with the association. As such, per the association’s bylaws, their memberships were revoked. A request was made to the board by this group to provide logistical support to their competitive event, including allowing shuttle busing from the Toronto Congress Centre to their alternate venue. In order to protect the collective interests of the association’s 600 members, the show has a longstanding policy of not allowing any competing events to take retailers off the show floor. As such the request to coordinate shuttle services with the competing event was declined. Finally consolidating into one building in 2019, a change that was long overdue and universally embraced by members and retailers alike, the association’s members have worked hard to move the market forward. Now, after the most difficult two years in recent memory, this latest development is setting the industry back, rather than moving it forward. Regardless, we look forward to welcoming members and retailers back to the Toronto Gift + Home Market, running August 7 to August 10. After more than two years, we’re committed to doing everything in our power to make it an exciting and profitable experience for our community. Submitted by the CanGift Board of Directors

Have your say...

As a retail buyer, how do you feel about being shuttled to multiple show and showroom venues when coming to Toronto to buy at the gift show? Email InStore Editor Erica Kirkland (ekirkland@instoremagazine.ca) to share your views. Letters will be edited for length; however, they will be sent for preapproval to the sender prior to publishing.

inStore. Summer 2022

Fresh Packaging for Canadian Hair Care Brand This dry shampoo from Jack59 not only boasts the ability to texturize and create volume in light to medium-coloured hair, but it’s also scented with essential oils – and is now available in beautiful new packaging. Creating pH-balanced dry shampoo along with shampoo and conditioners bars, the company prides itself on creating natural hair care products that are sustainably made in Canada and ethically sourced. Based in Edmonton, the company is also comitted to hiring local women to make their products while providing them with flexible working hours so they can provide for their families. 780-270-0706, www.jack59.ca

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join us at the Toronto Gift & Home Market! Hall 3, Booth 3221. See you there! tel: 877.662.7745 | wholesale@aprilcornell.net | www.wholesale.aprilcornell.ca

Styling by Leslie Groves Photography by Will Fournier

Warm

Tidings inStore. Summer 2022

www.instoremagazine.ca CONTENTS PAGE

Tree Decorating Seven steps to creating a professionally decorated tree

BY ANDREA HEIN

ost retailers are in full holiday mode by August or September, so in the spirit of the season, we’ve put together seven essential steps to decorating your tree like a professional – from a professional.

101

STEP 1: SHAPING

Start from the bottom and work your way to the top, unfolding each stem on each branch for maximum impact. Shaping is the most important step. It can’t be skipped. Note: Since most trees now come pre-lit, we’ve skipped past the importance of lighting straight to shaping.

STEP 2: RIBBON

Cascading ribbon is the easiest way to use ribbon. Start with a simple knot at the top of the tree (roughly eight to 12 inches from the top) with a 10 to 12-inch loop. Tuck the ribbon at the back of a branch and wrap it around it. Dovetail the ends of the ribbon or cut them on the diagonal to keep everything looking neat. Typically, three to four cascading rows will cover most trees. (If you’re more of a visual learner, head over to YouTube and search “Andrea Hein Occasions ribbon.” We promise you’ll be a ribbon expert by the end of that video.)

Shaping the Tree

STEP 3: GARLAND

Start at the bottom – about six to 12 inches from the bottom row of branches – and work up to the top with about two feet of spacing in between strands. 44

Cascading Ribbon

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STEP 4: BALLS

Use three different sizes: small, medium and large, placing them in a zig-zag pattern beginning with the largest size. For the largest ball, I use (200 to 300 mm) pumpkin balls – about seven to nine per seven-foot tree. These massive balls create depth and provide a pop of subtle colour. Push them into the tree, rather than dangling them from the tips of brands, and never place them near the bottom, but rather slightly above the mid-way point. Next, place your medium balls (100 to 150 mm) into the tree – again do not dangle from the tips of branches. The smallest size balls (60 to 80 mm) can be placed from the bottom all the way to the last foot of the tree. Mix up the placement – push some in and dangle others from branches. Just be sure to leave two-thirds of the branches clear for your detailed ornaments.

Detailed Ornaments

STEP 5: DETAILED ORNAMENTS These are your wow ornaments – the ones people will stop to take a closer look at. Put these ornaments in the best possible spots on the tree. Let them dangle, spin and sparkle while your colourful ball ornaments act as the supporting players to the star attractions.

Picks and Sprays inStore. Summer 2022

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“When a tree is decorated right, the ornaments sell themselves.” STEP 6: PICKS AND SPRAYS

At this point, you’re probably thinking your tree is pretty full, but there’s always room for picks and sprays. They’re easy to use, make a dramatic impact, add an element of interest and create depth. Use anywhere from 20 to 40 with three to five different styles and colours. Place them all over the tree, filling in any remaining space. Purchase seven to 10 more to use as a tree topper if you like.

Tree Toppers

STEP 7: THE TREE TOPPER

Bows, picks, sprays, clocks, top hats and deer busts – literally anything can be a tree topper as long as it can be wired to the tree. If you follow me on Instagram or Facebook, you know I don’t do stars or angels on top of my trees. Andrea Hein is the coordinator of Conestoga College’s Visual Merchandising Program as well as the owner of Andrea Hein Occasions which specialises in custom décor for various sports clients including the Buffalo Bills. Andrea began her career at Walt Disney World and has worked for both boutique and big-box stores. See her work firsthand in our Siesta Buyers’ Lounge at the upcoming Toronto Gift + Home Market. We promise you will be wowed! (www.andreaheinoccasions.com) 46

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20+ categories featuring 100,000+ products for you to shop 7 days a week, 365 days a year! Visit us at the Toronto Gift + Home Market, booth #3113.

COMING COMINGUP UP Mark Markyour yourcalendar! calendar! Create your Passport today SPRING SPRING2023 2023 January January29 29--February February22 Produced by

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Give Social Me Actionable strategies proven to drive immediate results for independent retailers BY NATALIE HAMMER NOBLITT

t’s easy to become overwhelmed by all the social media platforms available these days and the amount of posting required, especially when you are a small business owner juggling so many balls. Retail expert Samantha English knows that feeling well. As a small business owner herself, English has created actionable strategies which provide immediate results, and was kind enough to share those tips with her peers in our pages.

VIEWERSHIP DOWN

Many store owners report they aren’t getting as many viewers as they did before and they don’t have the mental bandwidth to post all the time. “I understand what they’re saying, but I also don’t want those feelings to prevent small business owners from abandoning these platforms, so I’ve created actions they can implement now which result in immediate gains.”

RE-ENGAGE

Identify where your current customers spend time online and meet them there. “The ideal customer for most small businesses is between 25 and 54 years of age. Research shows this group spends about 50 minutes a day on social media. For shoppers over 35, Facebook, Instagram and YouTube are the most popular sites – in that order. So instead of driving yourself nuts trying to figure 48

out Snapchat and TikTok, focus on the platforms where your ideal customers already spend time.”

GET MORE TRACTION

“Only about two percent of your followers on social media will see your posts if you aren’t buying advertising or finding ways to get extra engagement. Although these platforms were once free, that’s changed. As a business owner you understand not wanting to give away sought-after services for free.” Another trend to note, according to English, is that many users now consider Stories their go-to newsfeed on Facebook and Instagram. “Instead of scrolling down through traditional posts, they watch Stories instead because it requires less effort to view than the newsfeed.” Make sure to take that into consideration when you post. “Before creating a plan for posts, you should also know the times when your followers are engaging the most. Use the insights in your business account to see when your shoppers interact with your posts. Typically, the best time to post is between 9 a.m. and 2 p.m., Tuesday through Thursday. But this may not be the case for your shoppers.”

BUILD A FUNNEL

“When building a funnel, the goal is to drive virtual strangers to your business who haven’t followed you or bought from you — before they get distracted by big-

inStore. Summer 2022

box stores or competitors. Posting on social media and leveraging low-cost ads are the ways to do this. Social media is the most effective and best-priced form of advertising you’ll find. This, along with posting once a day on Facebook and Instagram, will put you in a great position to grow your business.”

GRAB ATTENTION

While the formula for attracting attention is different for every business, English’s advice is to be true to yourself and your brand. “Don’t get too bogged down in the minutia. You don’t need to make each post sound or look perfect. The only thing you should take care to correct are grammatical and spelling inSpire. inForm. inStore.

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dia Another Go

errors. Otherwise, be conversational. Let shoppers know you feel their pain points and want to help. Let them get to know you and give them details they wouldn’t know otherwise. If you can get them to react, and interact, that’s the best way to get more attention, but avoid using words like share or comment.” Hashtags are still important. “The current strategy is to use no more than 10 in one post, and to make 80 percent of them something people are searching for in your area. The other 20 percent should be your tagline or something specific to your brand which you use in every post.” “One old rule on social media that no longer applies is limiting text in

images. At one time you couldn’t have more than 20 percent text in an image. Now you can design an image with text and turn it into an infographic. Instead of posting a link to a recipe, put it in an infographic or keep it within your post. One way to include a link to your site without getting filtered by the algorithm is to create a QR code linking to your blog or website. This QR can be included among your post’s images.”

BUDGET DOS AND DON’TS

“We’ve found boosting posts is a waste of money for retailers,” says English. “Getting to know the ads manager on Facebook and using it to create targeted ads is the best approach. When you

boost a post, you are not able to set objectives.” Remember: “You don’t have to be perfect. Taking action to stay top-ofmind is incredibly important. Following up with customers and retargeting them with ads will support funneling shoppers to your business. Lastly, don’t get discouraged or overwhelmed. Pick one or two things to act on - you can’t do it all at once. Master each task and add more as you can.” Samantha English is the founder and owner of the Marketing Academy for Small Business. Learn more about her programs and read her blog at www.mafsb.com. inStore. Summer 2022

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Girlfriend’s

Gift

Guide

The best gifts to give all the ladies on their lists this year

Styling by Leslie Groves Photography by Will Fournier

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Styling by Leslie Groves Photography by Will Fournier

Boldly Beautiful

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Boldly Beautiful 1

1/ Canvas bag with handles, $65 retail, Pico Charlie Cole, 905-415-0433, www.picocharliecole.com

2/ Square-frame animal print glasses from Howard’s, $17.99 retail, Edenborough, 800-265-6398, www.edenborough.com 3/ Wide brim hat from Howard’s, $39.99 retail, Edenborough, 800-265-6398, www.edenborough.com 4/ Seed bead earrings from Ink & Alloy, from $41 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 5/ Danica Studio scarf with hand-screened prints, $44 retail, 888-632-6422, www.danicabrands.com 6/ Layers necklace, $26.95 retail, Axicon World Imports, 800-465-5587, www.axiconworld.com

7/ Wooden-wick candle with fresh cotton scent, $26 retail, Nostalgia Import Canada, 800-785-7855, www.nostalgia-import.com

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Styling by Leslie Groves Photography by Will Fournier

Serene Queen

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Serene Queen

3 2

1/ Gold-plated walnut necklace, $27 retail, BEL Jewelry, 403-340-0742, www.beljewelry.com 2/ Art print with archival inks from artist Elena Markelova, from $33 retail, 604-368-4370, www.elenamarkelova.com 3/ Bath soak made from coconut milk in Canada, $34 retail, Blooming Wild Botanicals, 506-328-3850, www.bloomingwild.ca 4/ Flat-bottomed pouch from Fringe, $25.49 retail, Edenborough, 800-265-6398, www.edenborough.com

5/ Layers earrings, $26.95 retail, Axicon World Imports, 800-465-5587, www.axiconworld.com

6/ Elastic waistband shorts with a drawstring in a light and breathable cotton and linen blend, $79 retail, Pokoloko, 844-476-5656, www.pokoloko.com 7/ Four-layer muslin crinkle robe made from pure Turkish cotton, $175 retail, Pokoloko, 844-476-5656, www.pokoloko.com

8/ Ceramic 10-ounce jar candle from Paddywax, $76.50 retail, from Santa Barbara Design Studio, $15.50 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 9/ Cuff made from salvaged copper and brass, from $80 retail, David Stepan, 872-234-0486, www.davidstepan.com

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Styling by Leslie Groves Photography by Will Fournier

Confidently Casual 56

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Confidently Casual

1/ Tiny heart adjustable layering necklace, $25 retail, BEL Jewelry, 403-340-0742, www.beljewelry.com

2/ Lamb’s wool tartan throw in light grey, $189 retail, Klippan, 613-858-0655, www.kidinme.com 3/ Seed bead set from Ink & Alloy includes bracelet and earrings for $52 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 4/ Cashmere hoodie, $679 retail, Klippan, 613-858-0655, www.kidinme.com 5/ Bordeaux-coloured 100 percent cashmere scarf, $599 retail, Klippan, 613-858-0655, www.kidinme.com

6/ Natural Inspirations Lavender Ylang body lotion, $26.99 retail, Edenborough, 800-265-6398, www.edenborough.com 7/ Popcorn-knit lounge socks, $25 retail, Harman Imports, 800-363-7608, www.harmaninc.com 8/ Pure vegetable bar soap, handmade in England from The English Soap Company, from $11.50 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca

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Creating Magical Moments with Simple Surprises

To foster lasting loyalty and satisfy the needs of today’s shoppers, stores must create memorable experiences, not simply offer products.

By Natalie Hammer Noblitt

onsistency can be a good thing, except when it isn’t. You may think shoppers want to know exactly what they can expect from your store — yet sometimes the exact opposite delights them. Retail expert and author Chip Bell says many retailers have lost site of the art of creating unexpected magic for customers. To foster lasting loyalty and satisfy the needs of today’s shoppers, stores must create memorable experiences. “Gift shops especially depend not only on repeat customers, but also on those customers returning with friends,” says Bell. Customers who’re passionate about your business serve as your ambassadors and advocates. “There is no more powerful marketing technique than word-of-mouth praise,” says Bell. “It’s the best public relations you can get.”

HOW TO CREATE MAGICAL MOMENTS

“The pinnacle of customer advocacy is not a recommendation to friends or family — it’s a compelling positive story customers can’t wait to share,” explains Bell. “When people hear a shopper say, ‘You won’t believe what they did for me,’ it almost guarantees the listener will become a customer of that business. Ingenious, unexpected gestures create those impressive stories.” Elements of surprise can even create shopping traditions. Bell tells a story of Miller Brothers, a men’s clothing store in Atlanta who placed a giant colourful gumball machine in the entrance and beside the machine was a dish of bright shiny pennies. Guess where kids want to go while daddy is inStore. Summer 2022

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trying on trousers? Surprise can also mean small daily gestures. “My friend created space for a flower garden and sitting area in his yard. When it came time to purchase plants and ornamental trees, he took his six-year-old granddaughter, Amy, to the nursery. The salesperson treated Amy as if she was a part of the decision-making process - to the delight of my friend, creating a memorable experience,” shares Bell.

SHOPPERS EXPECT MORE FROM ALL RETAILERS

Customer expectations are higher than ever. “Shoppers compare the warmth of your greeting to the folks at Disney theme parks,” says Bell. “They judge your website against Amazon; your ease of updating communications to FedEx or UPS and your telephone support to Zappos. It means what got you an A in customer service last year might not get a B today. And customer standards are not likely to go down. Striving to always be better must be a part of your strategy.” Bell goes on to say that, “The good news is that your store is well positioned to impress. Most small retailers have still not figured out how to make inperson encounters enchanting — or online interactions easier and more personal. This is your opportunity to surprise shoppers.” He suggests studying the best service providers you know. Pay attention to the details of their customer experiences. Pilot new practices, make changes and get feedback on what shoppers liked, and did not like. “Customers love to teach you how to get better if you ask.” Ask them “What is one thing we could do to delight you, not just serve you?” You’ll be amazed at their creative ideas. 60

AVOID THESE MISTAKES

“Remember the scene in the movie Pretty Woman when Vivian goes into an expensive dress shop and is treated with arrogance and disdain? A big mistake made by retailers and salespeople is assuming things about people they don’t know,” says Bell. He says that retailers should assume every customer is wealthy and eager to spend money, regardless of their appearance. “Delight someone by treating them like royalty. Assume every one of them is influential and could make or break your business. Our assets are not inventory or the store — they are deeply loyal customers.” Another mistake is believing your store can’t effectively compete with large retailers. “You have the advantage when it comes to delivering highly tailored service laced with personalized surprises,” says Bell. “Wal-Mart, Macy’s or even a Nordstrom can’t compare. You know many shoppers like your neighbours and can gather information for personalization that’s impossible for a big-box store with millions of customers.”

HOW DOES ONE IMPLEMENT A STRATEGY OF SURPRISE?

Start by knowing your customers. Bell suggests, “Look for ways to get their email addresses, seek out their preferences and keep track of them. My wife recently purchased a new purse at a small boutique she’d never visited. I hovered in the background to observe. By the end of her five-minute shopping trip, the salesperson knew my wife’s name, birthday, email address, favourite colour, our anniversary date, and what she liked and didn’t about the store. The retailer followed up by email that evening. Two days after her visit, my

inStore. Summer 2022

wife got a handwritten, personalized note with a coupon for 10 percent off her next purchase. This is impressive because she only bought a purse! The salesperson worked like a world-class detective to get the information to build a personal relationship. The attention paid off because my wife has told several friends about her amazing experience.

HOW CAN RETAILERS SUSTAIN THE FLAME?

“Passion is infectious and selfperpetuating,” says Bell. “You must love serving others, viewing your work as a calling, a cause or a noble purpose. Creating experiences customers remember long after they came to you requires a personal commitment to enrich the lives of others. Dr. Martin Luther King, Jr. wrote: ‘If a person is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry…’ “Being a merchant is truly a noble profession,” says Bell. “You bring people special gifts and the context for memory-making magic. You not only meet the needs and expectations of customers, but also fulfill their hopes by making something routine feel regal.” “Every time you serve a customer, you pick the kind of day you can help that customer enjoy. What you do can add glitter to your customer’s day. It’s not complicated, but it comes down to loving your customers and making each encounter matter to them.” Chip Bell is an authority on customer service. His latest book is Inside Your Customer’s Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions. Visit www.chipbell.com to read his blog and learn more or email him directly at chip@chipbell.com. inSpire. inForm. inStore.

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Styling by Leslie Groves Photography by Will Fournier

Holiday

Entertaining The boldest trends for holiday tables

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Holiday Entertaining 1

GO FOR BOLD!

1/ Measuring cups, $25 retail, Nostalgia Import Canada, 800-785-7855, www.nostalgia-import.com 2/ Organic tea towel from Santa Barbara Design Studio, $15.50 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca

3/ Measuring spoons, $22 retail, Nostalgia Import Canada, 800-785-7855, www.nostalgia-import.com

4/ Set of four glasses from Dusen Dusen, $52 retail, The Tate Group, 416-504-8047, www.chateauspill.ca 5/ Tea towel with dragonfly design handmade in Canada, $34 retail, Pico Charlie Cole, 905-415-0433, www.picocharliecole.com

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zinodavidof f.com

1-800-446-8630 www.burneygiftware.com orders@burneygiftware.com @burney.giftware

Holiday Entertaining SERVE UP STYLE 1/ Cheese servers from Sullivans, $46 for six, Canfloyd, 800-263-3551, www.canfloyd.com

2/ Matte black servers from Santa Barbara Design Studio, $57.50 retail, Design Home Gift & Paper, 800-663-9950, www.designhome.ca 3/ Wooden salad servers from Serving Friends, $60 retail, The Tate Group, 416-504-8047, www.chateauspill.ca

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indabatradingco | info@indabatrading.com | indabawholesale.com | 1 800 746 3222

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MADE FOR CANADIANS BY CANADIANS

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The Siesta Lounge >

Relax & The Siesta Lounge

InStore Magazine invites store owners to escape the show floor at the upcoming summer markets and immerse themselves in a reimagined buyers lounge at the Toronto Gift + Home Market.

The Siesta Lounge inside the Berton Room off Hall 1 is designed to pamper you – the busy buyer! The magazine’s editors have designed three distinct spaces in the lounge: a place to work in peace, charge your phone and answer emails; an area to kick back, relax, and be inspired by the beautiful product displays Andrea Hein Occasions has created, and a networking area for roundtable discussions with your peers. Plus, your jaw will drop when you see how beautifully the lounge has been decorated with on-trend product from the show’s vendors. We’re making it easy for you to recreate the look with a cheat sheet that lists the vendors and booth numbers for each item.

> Berton Room

Unwind PLUS: •

Drop by for daily themed giveaways you won’t want to miss. Quantities are limited so be sure to get there early!

•

Pose against our chic Siesta photo backdrop and post your images to your socials

•

Pop in, relax and enjoy some quiet time with complimentary industry publications

•

Daily Roundtable Discussions Join InStore Magazine Editor Erica Kirkland and a team of industry experts for invigorating roundtable discussions on the critical issues facing your business today. No need to pre-register. Simply show up and we will be there to greet you! Sunday: 2 p.m. Beating Burnout Monday: 2 p.m. Transforming Your Store* Tuesday: 2 p.m. Finding & Keeping Good Staff * Bring pictures of your store’s interior and exterior displays and get free advice on how to make your displays pop from working visual merchandisers from Conestoga College’s Visual Merchandising Program

3 P.M. Da Givea ily ways Pop in to the

each d Siesta a L giveaw y at 3 p.m. fo ounge ays and r free d aily the cha and ch n at with InStore ce to meet Editor indus and Erica K try veteran ir k la nd abo challen ut the ges an do facing your re pportunities tail bus iness.

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BUILDING

a Referral Network

How to partner with neighbouring businesses to propel sales

Professional business strategist and author Robert Green explains why it’s important to partner with local businesses and how to achieve beneficial results for your bottom line when you do.

By Natalie Hammer Noblitt ll potential customers have a conversation going on in their mind about a problem they want to solve or a result they want. “Small businesses need to find a way to inject themselves into that conversation,” says professional business strategist Robert Green. “Partnering with local businesses in your consumer’s buy-chain is a great way to get noticed, build trust among potential customers and reinforce the fact that your store offers a good shopping experience,” says Green. “Using a wedding as an example, a buy-chain starts with the

purchase of a ring and then moves onto to the selection of a venue, attire and flowers. Helping the couple achieve a dream wedding is where each member of the buy-chain recommends the next vendor or set of vendors. “A similar situation unfolds when people are looking to buy a home. The buyer’s journey flows from loan pre-approvals and involving a realtor to installing security systems and buying furniture and décor. I strongly suggest partnering with the real estate agents in your area who close the most sales or who are known to work with your ideal customer base.”

While retailers find it difficult to get away from their stores, Green says it’s important to take the time to meet other business owners and develop relationships. “One of the local chamber groups in my area organizes a seasonal wine tasting and shopping event. Why not organize a similar event in your area or find out what social events are available through your local chamber of commerce? At these gatherings, approach business owners with a proper introduction. Ask questions about their business with genuine interest and then think about ways your businesses could potentially benefit each other. Be inStore. Summer 2022

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open to asking if they would consider a referral swap.” Many retailers don’t want to create a referral network because they think it will cut into their sales, but Green says, “There’s always value created when you collaborate with other businesses. Don’t view it as driving business away, but rather providing value to your customers. Customers come back to retailers who treat them well and who help make their lives easier.” Rather than losing customers, the most common mistake Green sees among

referral groups is lack of leadership to start one. “Store owners should always be thinking about their next sale. Don’t leave money on the table by missing opportunities to speak with potential partners and customers. Leave your fears and shyness at the door and introduce yourself as someone who can solve problems or create something special. Prepare an introduction for yourself so that you can easily and quickly explain what your business is about and how you provide expertise.”

Business coach Robert Green is the author of The Simple P&L Method: How to Leverage Your P&L Like an MBA. He has run several small businesses and currently serves as a business mentor for the Women’s Business Center at Florida Tech. www.robertgreenmba.com.

inStore. Summer 2022

“There’s always value created when you collaborate with other businesses. Don’t view it as driving business away, but rather providing value to your customers. Customers come back to retailers who treat them well and who help make their lives easier.”

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The BES for Styling by Leslie Groves Photography by Will Fournier

inStore. Summer 2022

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Our bi-annual selection of the latest gifts for newborns and kids

ST Baby inStore. Summer 2022

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The

Best for Baby

Sweet & Simple

Black and white is anything but basic when a baby is involved

1/ Baby one piece handmade in Canada, $25 retail, Pico Charlie Cole, 905-415-0433, www.picocharliecole.com

2/ Striped crinkle robe made from Turkish muslin cotton, $79 retail, Pokoloko, 844-476-5656, www.pokoloko.com 3/ Warm-up bear, from $39.95 retail, Warm Buddy Company, 888-649-0649, www.warmbuddy.com 4/ Robeez Star Wars shoes, $48.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 5/ Woolly Warm-up Sheep, from $39.95 retail, Warm Buddy Company, 888-649-0649, www.warmbuddy.com

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Experience the Difference! Toronto Congress Centre • Hall 3 • Booth #3529 • August 7th-10th

The

Best for Baby

Cute & Cuddly Ease babes into their first year with chill gear

1/ Memory book, $49.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 2/ Crinkle poncho made from quickdrying Turkish muslin cotton, $65 retail, Pokoloko, 844-476-5656, www.pokoloko.com

3/ Robeez Star Wars shoes, $48.99 retail, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 4/ Plush cat, $21 retail, Nostalgia Import Canada, 800-785-7855, www.nostalgia-import.com 5/ Warm-up puppy, from $39.95 retail, Warm Buddy Company, 888-649-0649, www.warmbuddy.com

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“Everybody Needs a Warm Buddy”

Warm-Up Plush Animals

Ultra Soft Cuddle Collection

new

Heart Warming Gift Sets

Stress Relieving Comforts

Cozy Spa Robes

Superior Heat Therapy made in Canada

Aromatherapy

www.warmbuddy.com

Ultra Soft Warm Cuddle Booties

Cozy Bunny Slippers

1-888-649-0649

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The

Best for Baby

Natural Wonders Furry forest creatures are on-trend

1/ Crinkle baby bib made from Turkish muslin cotton, $18 retail, Pokoloko, 844-476-5656, www.pokoloko.com 2/ Giant activity squirrel from Pomme des Bois, $110 retail, Fire The Imagination, 888-780-0864, www.firetheimagination.ca

3/ Small soft toy from Mary Meyer, $17.99, Kidcentral Supply, 877-218-0395, www.kidcentral.ca 4/ Caramel-coloured slippers from Pomme des Bois, $65 retail, Fire The Imagination, 888-780-0864, www.firetheimagination.ca 5/ Ceramic dinner set with suction bottoms, from Pomme des Bois, $48 retail, Fire The Imagination, 888-780-0864, www.firetheimagination.ca

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What’s new? What’s selling? What product categories are slowing down? Giftbeat tracks sales among hundreds of retail stores across the United States to learn what product lines are selling across more than 50 categories. This vital information is only available to subscribers.

Only Giftbeat Subscribers Receive: • Vital market research on the hottest selling product lines in the United States across 50 categories • Specific, actionable information from U.S. retailers on what to buy • Early insight into the product lines that are selling so you can cash in on the trends • Access to Giftbeat’s active online community board where you can post questions only a fellow gift retailer could answer

Join the thousands of gift industry professionals who subscribe to Giftbeat!

Visit www.giftbeat.com to SUBSCRIBE TODAY! Giftbeat is owned and operated by InStore Magazine Inc.

Uniquely curated. Exceptionally Preserved. saltspringkitchen.com Represented by sprucedya.com

inStore. Summer 2022

inSpire. inForm. inStore. CONTENTS PAGE

Your Choice: s Melt s of -Bag Bars lt -Me den wick -Woo le Jars d Can

And so much more:

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inStore. Summer 2022

www.instoremagazine.ca CONTENTS PAGE

H 2187 , BOOT

HALL 2

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PORTUGUESE

POTS

Toll Free Telephone: 1-866-317-0702 Website: www.portugalimports.ca E-mail: info@portugalimports.ca

inStore. Summer 2022

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CONTENTS PAGE

inSpire. inForm. inStore.

CanGift 2022 From August 7-10 Booth #1736 Book your appointment now! Anne-Marie Chagnon Inc 514-844-0499 amelieh@annemariechagnon.com

inStore. Summer 2022

www.instoremagazine.ca CONTENTS PAGE

Made From the Finest European Microfiber

Available In: 1 Pack - White 2 Pack-Blue & White 2 Pack - Grey 2 Pack Screen & Lens Wipes

JUDEʻS MIRACLE CLOTH™ WORKS GREAT ON... • • • • • • • • •

Windows Mirrors Countertops Tile Televisions Computer Screens Eye Glasses Crystal Windshields

inStore. Summer 2022

• • • • • • •

Motorcycles Boats Fibreglass Plastics Finished Wood Surfaces Painted Wood Surfaces Cutlery

Jude’s Miracle Cloth Inc. 905-656-0167 Email: jmcorders@rogers.com

inSpire. inForm. inStore. CONTENTS PAGE

Handcrafted in Canada Solid Pine Home Accent Furnishings

HALL 2, BOOTH 2187

Book Shelves

Wall Décor Coffee & End Tables

Storage Solutions

SpringwaterWoodcraft.com hello@springwaterwoodcraft.com 1-888-294-6297

PLEASE VISIT US AT SHOW T.O. AT THE INTERNATIONAL CENTRE

David Youngson & Associates www.Youngson.com (800) 370-4857 ext. 123

LAS VEGAS ~ NEXT STEP REPS ROOM C891

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towels • mitts • aprons • tabletop

WWW.KAYDEEDESIGNS.COM • ORDERS@KAYDEEDESIGNS.COM • (P) 800-537-3433

inStore. Summer 2022

www.instoremagazine.ca CONTENTS PAGE

inSight Retail Visions

Product Displays 101 The nitty-gritty details on how to build beautiful product displays! By Nickeisha Lewis

erchandising can make or break the perceived value of the products you sell, because the way you showcase products attracts customers and influences their purchases. When entering your store, it’s possible that your customers may not need something, but with a good visual merchandising strategy, you can create a need. Planning, organizing and styling products is the basis of visual merchandising – a proven way to convert browsers into buyers, so in this column we’re going to give you all the nitty-gritty details on how to build beautiful product displays! ELEVATE YOUR SPACE & PRODUCTS To truly elevate your products, create levels within your displays by using risers, acrylic blocks, cylinders and baskets. These items break up displays while drawing the customer’s attention to the products. Enhance your displays by incorporating props. Choose materials, colours, and patterns that connect to your brand’s visual identity. Your props and décor should always be on brand even if your display is seasonally themed or for a specific event. CREATE SECTIONS Grouping products into sections helps customers navigate your store, and the easier you make the navigation, the more time customers will spend in your store. Product can be grouped in many

different ways: theme, utility, price, necessity, season, event, shape, product type, colour and so much more. Most of the time, I advise clients to section their store based on the utility of the products they sell, i.e. skincare, home, jewellery, ‘for her’, ‘for him’, gifts, etc. Regardless of what you sell, I highly recommend creating a bestseller section. KEEP IT NEAT Lining up products like soldiers will make your space aesthetically pleasing and more practical. Clean lines cause a store to look organized and tidy. I use a large wooden meter and put about an inch and a half between products. SIGN, SIGN, EVERYWHERE A SIGN Using signage helps customers know if there are offers, the location of an item and they act as silent salespeople by providing product details. Yet, signage is something retailers often forget to incorporate into their displays. Signage is essential for a great customer experience and clearer displays.

inStore. Spring 2021

inSpire. inForm. inStore. CONTENTS PAGE

SIZE MATTERS Look at the size of the products you have and organize them from ascending to descending. It might sound odd but trust me it will make a difference in the overall look of your displays, and the shopping experience for your customers. LOCATION MATTERS The location of your products matters. Ask yourself if the item is suited to a shelf, table or should it be behind glass? Is it going to be placed high, low or at eye level? Is it going to be close to a complementary product category? Will it be in a high-traffic area? Do you have enough stock to place it in more than one area because studies show when customers see an item repeatedly (two to three times) it encourages a potential sale.

LESS IS MORE Have you ever been into a luxurious retail space? Most have fewer items in their displays than traditional retail stores because they are attempting to make their items appear more exclusive or rare. If you want to create this sense in your store, you can use this strategy. Regardless, respect your products by giving them the space they need. You don’t need 50 items of one product for it to be seen by your customer. Less is more. Nickeisha Lewis is the founder of Nola Designs, a retail interior design firm based out of Kitchener, Ont. Nickeisha and her team focus on helping femaleowned businesses take their retail stores to the next level. www.noladesigns.ca inStore. Summer 2022

www.instoremagazine.ca CONTENTS PAGE

inForm CanGift Connects

Let’s Celebrate Coming Together Again!

fter a two and a half year absence, the Toronto Gift + Home Market is finally back live and in person at the Toronto Congress Centre this August from the 7th to the 10th. Much has changed since we last gathered in January 2020. The association, like the industry, has weathered a global pandemic and faces supply issues, labour shortages and inflation rates we haven’t seen in over four decades. But, at the Canadian Gift Association, one objective still holds true: we are stronger together than we are apart. The association was formed to represent and support the best interests of all vendor members – large and small, across a variety of product categories.

The Toronto Gift + Home Market is finally back live and in person at the Toronto Congress Centre this August 7 to 10.

And now as we recover from these trying few years, this physical market is a first and much needed step to a more normal return to business. Whether you’re sourcing products from the largest assortment of gift, home décor and fashion wholesalers in one location at one time; taking in one of our keynote sessions each morning, learning about our partnerships with CFIB, InStore Magazine and Market Time or simply enjoying one of our social functions, we thank you for taking the time to attend. Please stop by booth 3113 to sign up for CanGift 365, our year-round online marketplace and learn more about how this platform can help you source online 247. Submitted by CanGift President and CEO Anita Schachter on behalf of the association’s board of directors. www.cangift.org

inStore. Summer 2022

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Rep r es en t ed b y

View

this months

outsert next > ••••••

INFO TO GO

AUGUST 7-10, 2022

INFOS À RETENIR DU 7 AU 10 AOÛT 2022

TORONTO CONGRESS CENTRE #TOGIFTMKT

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We’re Back! Live + In-Person Confirm Your Attendance Today Skip the lines! Register in advance to pick up your badge at the show.

How To Register Online: togifthomemarket.ca Phone: 800.750.1967 OR scan the QR code below.

Nous sommes de retour! En direct + en personne Confirmez Votre Participation Dès Aujourd’hui Évitez les files d’attente! Inscrivez-vous à l’avance pour récupérer votre insigne au salon.

Comment S’inscrire En ligne : togifthomemarket.ca Par téléphone : 1.800.750.1967 OU balayez le code QR ci-dessous.

Your Community | Your Inspiration | Your National Market

KnowBeforeYouGo_DigiD_06032022_v9.indd 2

Votre communauté | Votre inspiration | Votre salon national

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Education + Networking

Éducation et réseautage

Breakfast Keynotes

Discours Du Déjeuner

Complimentary Continental Breakfast is included!

Le déjeuner continental est inclus!

SUNDAY, AUGUST 7 8 A.M. - 9 A.M. PINSENT ROOM

DIMANCHE 7 AOÛT 8 H - 9 H SALLE PINSENT

Keynotes in English

Présentations principales en anglais

ANDREW PIKE DESIGNER / CONCEPTEUR

The 2022 Trend Report Rapport sur les tendances 2022

MONDAY, AUGUST 8 8 A.M. - 9 A.M. PINSENT ROOM

LUNDI 8 AOÛT 8 H - 9 H SALLE PINSENT

DAN KELLY PRESIDENT AND CEO OF CFIB / PRÉSIDENT ET CHEF DE LA DIRECTION DE LA FCEI

Post Pandemic Challenges Facing Canadian Small Businesses Défis postpandémiques auxquels sont confrontées les petites entreprises canadiennes

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TUESDAY, AUGUST 9 8 A.M. - 9 A.M. PINSENT ROOM

MARDI 9 AOÛT 8 H - 9 H SALLE PINSENT

ERIKA KIRKLAND EDITOR AND PUBLISHER OF INSTORE MAGAZINE / RÉDACTRICE EN CHEF ET ÉDITRICE DU MAGAZINE INSTORE

Post-Pandemic Trends Shaping the Retail World Tendances postpandémiques qui façonnent le monde de la vente au détail TABLES RONDES ROUNDTABLE

Joignez-vous Erica Kirkland, à l’occasion

Join Erica Kirkland for roundtable

différents sujets d’actualité, notamment

discussions on a variety of timely topics including Finding & Keeping Good

de tables rondes et portant sur le recrutement et la fidélisation de bons employés, la transformation de

Employees, Transforming Your Interior

l’affichage intérieur et extérieur de

and Exterior Store Displays, and How

votre magasin, et le fait de vaincre

to Beat Burnout.

SIESTA LOUNGE For a reinvigorating respite from the busy show floor, step into the Siesta Lounge sponsored by InStore Magazine. Sit back and relax while you charge your phone, catch up on emails, grab a coffee or flavoured water, network with buyers and get your picture taken against our themed background. Each day at 3 p.m., Siesta-themed treats will be on offer (while supplies last).

l’épuisement professionnel.

LOUNGE SIESTA Pour un répit revigorant loin de l’agitation du salon, entrez dans le Lounge Siesta, commandité par le magazine InStore. Installez-vous confortablement et détendez-vous pendant que vous rechargez votre téléphone, rattrapez vos courriels, prenez un café ou une eau aromatisée, réseautez avec d’autres acheteurs, et faire prendre en photo sur notre toile de fond inspirée du thème de la Siesta. Chaque jour à 15 heures, des friandises sur le thème de la Siesta seront proposées (jusqu’à épuisement des stocks).

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Feature Areas PRODUCT SHOWCASES Discover the newest and most interesting products the show has to offer. From Canadian made & inspired fashion & accessories, everything is at your fingertips.

THE INSPIRATION WALL Share lessons learned and help uplift and inspire our community as we come together to celebrate the return to the Toronto Gift+ Home Market.

Espaces en Vedette VITRINES DE PRODUITS Découvrez les plus récents et les plus intéressants produits que le salon a à offrir. Qu’il s’agisse d’articles fabriqués au pays et s’inspirant du Canada, de produits et accessoires de mode les plus branchés, tout est à portée de main.

LE MUR DE L’INSPIRATION Communiquez les leçons retenues et aider à élever et inspirer notre communauté, pour l’avenir alors que nous nous réunissons pour célébrer le retour du Salon du cadeau et de la maison de Toronto.

CFIB HUB Our partner, the Canadian Federation of Independent Business (CFIB) is

PÔLE FCEI Notre partenaire, la Fédération canadienne de l’entreprise indépendante

offering a negotiated CanGift discount

(FCEI), offre un rabais CanGift négocié

for retailers who visit them at the

aux détaillants qui lui rendent visite au

market. Drop by and learn about the important work they do advocating for small businesses including member savings programs and support services.

salon. Passez les voir et apprenez-en plus sur le travail important qu’ils font pour défendre les petites entreprises, incluant les programmes d’épargne et les services de soutien pour les membres.

CANGIFT 365 Drop by the booth in Hall 3 and learn all about CanGift 365, our online market-

CANGIFT 365 Passez par le kiosque dans le hall 3 et apprenez tout sur CanGift 365, notre salon en ligne

place open for business 7 days

ouvert 7 jourssur 7, 365 jours par an.

a week, 365 days a year. It’s easy

C’est facile et rapide! Inscrivez-vous

and quick! Sign up today and

dès aujourd’hui et commencez

start sourcing products

à vous approvisionner en

from CanGift members

produits auprès des membres

year round.

KnowBeforeYouGo_DigiD_06032022_v9.indd 5

de CanGift toute l’année.

2022-06-15 11:06 AM

Fun Stuff

Activités Divertissantes

SUNDAY DIMANCHE Community Barbecue - Sketch Restaurant, HALL 2, 6-8 P.M. Barbecue communautaire — Restaurant Sketch, HALL 2, DE 18 À 20 H.

8 MONDAY LUNDI

Margarita Monday, HALL 3 @ 4 P.M. / Lundi Margarita, HALL 3, À 16 H.

TUESDAY MARDI Taco Tuesday, HALL 3 @ 4 P.M. / Mardi Taco, HALL 3, À 16 H. Sans vouloir nous vanter, si quelqu’un We don’t want to brag – but if

sait comment organiser une fête,

anyone knows how to throw a

c’est bien nous! Prévoyez denous

party it’s us! Plan to join us at one or all our new FREE events.

KnowBeforeYouGo_DigiD_06032022_v9.indd 6

rejoindre à l’un ou à l’ensemble de nos nouveaux événements GRATUITS.

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Plan Your stay! Book your stay at a selection of official hotels, offering special pricing, during the Toronto Gift + Home Market. Complimentary shuttle service to the market is provided for guests staying at our partner hotels.

Psstt… By booking your room through us you are automatically entered into our Win Your Stay Contest…act fast, rooms are almost sold out.

Planifiez votre séjour! Réservez votre séjour dans l’un des hôtels officiels, à des prix avantageux, pendant le Salon du cadeau etde la maison de Toronto. Un service de navette gratuit vers l’événement est offert aux clients séjournant dans nos hôtels partenaires.

Psst… En réservant votre chambre par notre intermédiaire, vous êtes automatiquement inscrit à notre concours « Gagnez votre séjour »… faites vite, les chambres sont presque toutes vendues.

Email: hospitality@cangift.org Phone: 416.642.1036 or 800.611.6100 x1036

More Free Stuff Do you mean there’s more? Yes, yes there is! Complimentary WiFi, free parking, and if you are an early bird to the show each morning – a free $25 lunch voucher.

Courriel : hospitality@cangift.org par téléphone : 416.642.1036 ou 1.800.611.6100, poste1036

Plus de gratuités Vous voulez dire qu’il y a plus? Oui, oui, il y a plus! Du WiFi et du stationnement gratuits et, si vous êtesun lève-tôt au salon chaque matin — un bon de 25 $ échangeable contre un repas vous est offert.

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Exhibitor List Liste Des Exposants as of June 14, 2022

2108167 Ontario Inc. 4TH Avenue Imports Inc. A & F Gift & Souvenir Co. Ltd. A Plus International Corp. Access Fine Art ACE Annison Limited AceCamp Equipment Canada Inc. Action Imports Agence De Vente Viva Inc. Alina’s Exclusives Allison’s Fine Foods Ltd. Amanda Wholesale/ Temptation Italy Ampersand Inc. Andea Chocolate & Supplies Angel Toy Co. Ltd. Anne-Marie Chagnon Inc. Apex Group Canada Inc. April Cornell Ltd. Artburn Inc. Artisanat Richard Cyr Et Fils Inc. Artz Axentz Inc. Asiri’s Treasures Inc. Attitudes Import Inc. Autruche Avani Creations Inc. Avanti Press, Inc. Baba Imports Inc. Bacon Basketware Ltd. Barefoot Venus Beba Bean Designs Inc. Bee By The Sea Natural Products Inc. Bijoux Desert Jewellery Bimoo Boxman Bradford Exchange, The British & Irish Imports Brittles ‘n More Ltd. Burney Giftware byCHANCE BZT International Trading Co. Ltd. Can Am Trading Company Ltd. Canadian Distributor Inc. Canadian Manda Group Canadian Tag Cantiq Living Caracol Inc. Carsim Trading Inc. Catherine Lillywhite’s Celadon Art ChantiaSales CHRISTOPHE POLY Christopher Kon Circle Pacific Imports Classic Chef Corporation CLS Sales Inc. Coal And Canary Inc. Comet Strip Ent. (Can) Ltd. Country Leather Inc. Craft Alliance Atlantic Association Crayola Canada Cross Border Sales CTG Brands Inc. Cuddle-Down Products Ltd. CUISIVIN CW Direct D&W Canasia Trading Inc.

En date du 14 juin 2022

Danesco Inc. Daniadown Quilts Ltd. Danica Imports Ltd. Darling’s Canada Inc. Davan Co. David Shaw Tableware Decadence Chocolates Inc. Derek Alexander Group Inc. Distinctive By Design Distribution Signature Inc. Do-Gree Fashions Ltd. Domay Douglas Company Inc. Downar International Dublin Design Inc. Duke Trade and Investments Inc. Eddie’s Hang Up Display Ltd. Elby Gifts Inc. Empress Easy Wear, Inc. Enesco Canada Corporation ESPE Vegan Corp. Evershine Canada Incorporated FABStyles Fantasia Gifts Federation des Cooperatives du N.Q. Flag Matrix Inc. Floraliz Inc. Formenton Inc. Frankly Scarlet Designs Ltd. Frans Koppers Imports Ltd. Gajmoti of Canada Ltd. Ganz Giftcraft Ltd. Glee Accessories Good Luck Sock Gourmet du Village Great In International Imp. / Exp. Inc. Greener Valley Trading Greg Peppler Sales Gunther Mele Ltd. HarperCollins Canada Ltd. Hatley The Little Blue House Hi-Line Gift Ltd. Hilborn Pottery Design Inc. History & Heraldry Canada Honey House Naturals, Inc. Hornblower Group Inc. Hua Hai International Ltd. Hui-Resourceful Import & Distribution Lt I & K Imports Inc. Ice Agency International Inc. IH Casa Decor Imperial Decorative Hardware Co. Incognito Distribution Incredible Novelties Inc. Indaba Trading Ltd. Inter-Continental Mercantile International Gifts Ltd. Inuk Du - Bou inVintage Home & Garden ISA Of Canada Ltd. J & J International Inc. J.E. Hastings Ltd. Jabco Canada Inc. JaCaRou Puzzles Inc. Jakeman’s Maple Products

KnowBeforeYouGo_DigiD_06032022_v9.indd 8

JBG International Jelly Belly Candy Company Jessar Inc. Jimmy Zee’s Distributors Inc. KC Gifts/Kootenay Collections Kitras Art Glass Inc. Kouchini La Volta Accessories Inc. Lalita’s Art Shop G.P. Le Gite du Cerf-Volant Les Enterprises Fancy & Co Inc. Les produits Dandarah Inc. LH Imports Ltd. Linen Way Lion Rampant Imports Louenhide Canada Mahogany Maison Lorrain Mammoth Brands Inc. Mandarin Imports Ltd. May King Enterprise Co., Ltd. MeditationRings Mojja Monticelli My Favourite Fudge Myles International NAPPA Nature’s Artifacts New New Horison Handicraft Inc. North American North Hatley Products Inc. North Ridge Marketing Ltd. Northern Home Accents Corporation Nostalgia Imports Canada Ltd. Off the Wall Creations Ltd. Old Country Design Olivewood Glory Oracle Trading Inc. Oriental Tang Inc. Oriwest Outset Media Corporation Paarizaat International Ltd. Panam United International (Quebec) Inc. Papa Fashions Imports Ltd. Papillon Eastern Imports Ltd. Parkdale Novelty Co. Ltd. Parkhurst Passion Pavilion Gift Company Peak Time Trading Corp. Pico Charlie Cole Inc. Pierre Belvedere Inc. Pika & Bear Jewelry And Accessories Pilgrim North America, LLC Pine Centre Limited, The Playwell Enterprises Ltd. Pokoloko Port-Style Enterprises Inc. Portugal Imports Product Specialties Inc. Publishers Group Canada Pursuits Puzzle Master Inc. Quebaneur Inc. Raincoast Books RB Enterprise Holdings Corp.

Red Canoe - National Heritage Brands Red Nest Art Relaxus Products Ltd. Renfro Canada Corp. Replogle Globes Richcasa Home Furnishing RJS Trading International Ltd. Royal Specialty Sales Rugged Earth S-Q Inc. Sahara & Co. Sales Maverick Inc. SBO Distributors Ltd. Scholastic Canada Ltd. SCR China Trade Serendipity Candles Limited Shagwear Shalimar Accessories Shine Mark Accessories Shiva Fashions Inc. Smile Societe Kayali International Inc Solmate Socks Sports Art Collection Springwater Woodcraft Sprucewood Handmade Cookie Co. Stargazer Originals Inc. Starlight Trading Co. Ltd. Stella Sales Stone Handcrafts And Gifts Stortz Toys Streamline Art & Frame Inc. Style In Form Marketing Inc. Surbhi Originals Ltd. Swissmar Ltd. Tani Investment Inc. Tellon Collection Terrera The Cutting Edge The Pathz The Picture Picture Company Ltd. The Tate Group Inc. Tresart Cache Tri - Connect Inc. Tri W Imports Turkey Hill Sugarbush Ltd. Twin Ducks Inc. Ty Canada LLC United Giftware Marketing Uptown Sox Ltd. V & L Associates Inc. VanderLinden Luxury Ltd. Ventures Int’l Products Inc. Viana Inc. Vibrant Photo & Electronics Vizion Vogue Inc. W2 Trading (Canada) Co. Inc. Wallace Nichol Imports Watkins Industries Inc. Worldwide Home Imports Inc. XS Unified Yashraj Creations Inc. Yellow Bird Paper Greetings Comp Zibbers Inc. Zojie Enterprise Inc.

2022-06-15 11:06 AM