GH Onboarding

MANAGER'SWELCOME

Let me be the first to welcome you to The Good Life at Grand Haven Golf Club! We are happy to have you join our family We all look forward to serving you, your family, and your friends in every way possible Our goal at Grand Haven Golf Club is to become your home away from home and be your first choice to create lasting memories for years to come. Please let me know if you have any questions about the club or suggestions as to how we can better serve you

On behalf of my entire team, thank you for this opportunity and we all look forward to seeing you soon Enclosed is important information that will assist you in your first few weeks as a member. Thank you again for deciding to be part of this fabulous group of fellow members

Sincerely,

Andrea Knox

General Manager

Grand Haven Golf Club

IMPORTANTPHONENUMBERSANDSTAFFDIRECTORY

Main 386 445 2327

Golf Shop 386 445 2327 Ext 1

General Manager Andrea Knox 386 445 3965 aknox@grandhavengc com

Food & Bev Director Jeri Harper 386 445 2327 x3206 jharper@grandhavengc com

Head Golf Prof Billy Van Arsdale 386 445 2327 x3220 wvanarsdale@grandhavengc com

Membership Director Tanuya Cordova 386.445.2327 x3213 tcordova@grandhavengc.com

Golf Superintendent David Hillhouse dhillhouse@grandhavengc com

Executive Chef William Hodges 386 445 2327 x3209 whodges@grandhavengc com

Admin Assistant Patsy Bettencourt Pappas 386 445 2327 x3208 pbettencourt pappas@grandhavengc com

Invitat

AsamemberofGrandHavenGolfClubyouarecordiallyinvitedtojoinIconGolf.

This by invitation only opportunity affords members unique privileges and recognition at storied golf clubs, fused with personalized service beyond expectations and extraordinary benefits With Guest of the Owner privileges, you always experience home club recognition Regardless of how often you visit each of your clubs, you can rest assured knowing great care will be taken to anticipate your needs and fulfill your preferenceswithagracioushand

With membership in Icon Golf, there will always be a club beckoning. Our prestigious clubs become your portfolioofunparalleledchoicestofollowthesuntotheperfectday,365daysayear.Neverbeforehassuch choice and exclusivity been made available to golfers at such a privileged level or in such remarkable and desirable destinations and climates Icon Golf is unlike any other membership offered today Your participationasamemberofthisveryexclusivegroupismuchmorethanaccesstoadditionalgolf itisan experienceofbelongingtosomethingspecial.

Icon Golf welcomes you as a Guest of the Owner at our legendary golf clubs: Black Diamond Ranch (45 Holes) is a private, gated golf community located in Lecanto, Florida. Rated the No. 1 golf community in Florida, Designed by world renowned golf course architect Tom Fazio, the breathtaking design provides stunningimagerythroughoutthecourse TheGolfClubatDoveMountain(27holes),aneliteJackNicklaus signature golf venue and former site of the Accenture Match Play Championship (2009 2014) just steps fromtheluxuriousRitzCarltoninMarana,AZ;TheGalleryGolfClub(36holes),afully privatedesertoasis locatedjustamilefromTheGolfClubofDoveMountain,isalsoaformerhostoftheAccentureMatchPlay, where Henrik Stenson (2007) and Tiger Woods (2008) claimed championships; Sonoma Golf Club (18 holes) in Sonoma, CA, a true gem established in the 1920’s in the heart of the California wine country that hostedthePGAChampion’sTourseason endingCharlesSchwabCupforsevenyears;PumpkinRidgeGolf Club(36holes),thesiteofTigerWoods’unprecedentedthirdconsecutiveUS Amateursituatedonpristine farmland only 20 miles west of Portland, OR in the exquisite Pacific Northwest; and the Club at Kingsmill Resort (54 holes), a AAA Four Diamond Resort in Williamsburg, VA that serves as the host venue for the LPGA's Kingsmill Championship and offers an unparalleled array of accommodations, a stunning setting alongtheJamesRiver,andaboundlessrangeofrecreationalactivitiesandleisurepursuits.

Each Icon Club is owned and managed by Escalante Golf As you are already a member at an Escalante ownedclub,youareaffordedtheopportunitytojoinIconGolfatspecialmemberpricing

For more information on Icon Golf, please call Icon President, Jeff Goodsell at 817/386 9721 or go to our websitewww.icon.golf.

With Referral Rewards, connecting your friends and family to your club as new Members just became much more exciting! When your friends and associates become Members, you’ll have access to unique gifts and experiences available only to you as a Member Whether it’s playing golf with a TOUR professional, escaping to Wine Country for a few days, or impressing your friends with a private dinner party, these Rewards are sure to elevate and expand your lifestyle!

Here’s How it Works:

1 Refer your friends, family, colleagues (or whoever else you feel would be a good candidate for membership) directly to your Membership Director or via the Refer Now button in your Referral Rewards page found in your Member Profile

2. We will reach out to your referral and extend an invitation on your behalf to explore Membership.

3. When your referral joins the Club, your points are credited to your account, you will receive a welcome email with the points that you earned You earn 1 point for every dollar of your referral’s initiation fee

4 You can use these points to redeem amazing Rewards! These rewards are found in the Member’s profile where you can browse rewards as well as see fellow Members who also are a part of the program. There will also be an area for you to refer another Member

5 Ask your membership director for any questions!

TERMS & CONDITIONS

Your participation in the Referral and Rewards Program (the “Program”) signifies that you agree to these Terms & Conditions, which are final and binding in all respects:

Eligible Participants All Program participants (‘members”) shall be individual Escalante Club members in good standing Entity members, such as corporations, partnerships, and other entities or associations, cannot participate in this Program

Earning Points Escalante will credit a member’s account with one “point” for each dollar of an initiation fee received by the Club from a non member individual who joins an Escalante Club as the direct result of a member’s referral If an individual joins after being referred by more than one member, the points will be allocated among the referring members

Exchanging Points for Rewards Points are void other than for use in exchange for Program Rewards in accordance with these Terms and Conditions Points cannot be exchanged for cash Escalante shall periodically publish a list of the items for which a Participant may exchange points and the points required for such exchange. Before requesting an exchange, the member must have accumulated points equal to or greater than the number of points required for the requested Reward If the member has more points than the number required for the Reward, the number of points required for the Reward will be deducted from the member’s accumulated points All points must be redeemed through the General Manager (or designee) of the member’s Escalante home Club. Upon a member’s request for a Reward, the General Manager will verify the member’s eligibility as a member in good standing of the Escalante Club, and forward the request to Escalante’s corporate office Escalante corporate office personnel will facilitate the Reward by arranging the airline reservations and travel itinerary

Reward Recipients. When submitted to the General Manager, each point redemption request must identify the Reward recipients (the individual(s) participating in the Reward) Members are not allowed to submit a request for point redemption where the Reward recipient(s) is/are not identified or is/are “to be identified” For example, members are not allowed to submit a request for point redemption where the recipient is based upon a later event, such as a contest winner or charity auction bidder Once issued, Reward designees cannot be changed. Reward travel must be complete within one year from point redemption.

Points Non Transferable Points are not transferable through barter, exchange, or gift, or through the operation of law, such as a transfer through a domestic relations order. Any transfer or attempted transfer will render void the points transferred or subject to transfer

Account Termination

If a member fails to use the Club for twenty four (24) consecutive months, even if the member continues to pay dues, Escalante reserves the right to terminate the member’s Program account without notice In such an event, all accumulated points (if any) shall be rendered void

Escalante Release. Each member agrees to release and hold harmless Escalante, its parent(s), subsidiaries, affiliates, employees, officers, directors, shareholders, and agents (collectively the “Released Parties”), and indemnify them from and against all claims, actions, and/or liability for any loss or damage of any kind arising from or in connection with participation in the Program or the redemption and use of points and from liability for the quality or delivery of any goods and/or services provided other companies, such as travel, lodging, and other services.

Tax

Any federal, state and local income taxes resulting as a consequence of participation in this Program or as the result of exchanging points for travel, lodging, or others services are the responsibility of the member. Each Member is responsible for reporting and paying all applicable taxes (if any)

Applicable Law. The Program is governed by and to be interpreted by the laws of the State of Texas. To the full extent allowed by law, these Terms and Conditions disclaim any duty of good faith and fair dealing as well as any implied contractual terms or obligations

Program Changes Escalante may, in its discretion, change the Program Rules, Rewards, and offers at any time with or without

accumulating points or

members may not rely upon the continued availability of any Reward Any Reward

be withdrawn or subject to an increase in points required or new restrictions at any time

HOLE

IN

ONE CLUB

The following are the finalized guidelines for the Hole in One Club for Grand Haven Golf Club

MEMBERSHIP:

Membership in the Hole in One Club (HIOC) is not mandatory but elective You must be a full golf member or associate member of Grand Haven Golf Club to be a member in the HIOC You may register for the HIOC at the GHGC Pro Shop desk A golfer’s membership will continue year to year until the golfer notifies the GHGC Pro Shop of the desire to resign from the plan A member may join or rejoin as many times as he/she sees fit; however, any members who resigns from the plan must wait twelve (12 months) before rejoining

FUNDING:

The HIOC plan is funded through periodic payments from the members belonging to the plan, billed on the monthly billing cycle of the GHGC The fund MUST carry a minimum balance of five hundred dollars ($500 00) If at any time a paid celebration causes the fund to drop below the established minimum, each member of the plan will be billed three dollars ($3 00) to replenish the fund If an occurrence of pay out exceeds the balance in the fund, such as two holes in one in a period, the fund will double bill the membership to raise the fund back to the minimum The billing will only occur if and when the payout is made to cover a celebration and the fund drops below the required minimum

BENEFITS:

Celebrating golf tradition can be costly Through membership in the HIOC, the cost for such a celebration is funded from the HIOC plan Assuming all requirements are met (see below), the celebrant may host a free drink to all other members of the Hole in One Club on the day of the hole in one until the end of GHGC’s Happy Hour A current list of all HIOC members shall be placed at the lounge bar Notices of eligible members will also be available on the Pro Shop bulletin board

RECEIPT AND ACKNOWLEDGEMENT

I