DELIVERING EXCEPTIONAL EXPERIENCES
Empowering Today’s Youth for Tomorrow’s World
ADAPTING
DELIVERING EXCEPTIONAL EXPERIENCES EXCEPTIONAL PHILOSOPHY
Fresh Thinking
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EXCEPTIONAL FLEXIBILITY
Our Advantage
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EXCEPTIONAL SERVICES
Comprehensive Development & Management 8 EXCEPTIONAL RANGE
Programs At A Glance
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Historically, colleges and universities have relied on traditional economic models to sustain them. For the majority of private institutions, that meant enrolling a stable number of full tuitionpaying students. The pace of change in the economy, as well as the global COVID-19 pandemic, has impacted the reliability of traditional models, putting pressure on institutions to readjust their strategies. Top challenges that institutions are confronting include: 1) a decline in student enrollment 2) higher costs which cause financial difficulties 3) fewer high school students and 4) declining international student enrollment.
TO A NEW REALITY
The challenges above suggest that higher education administrators will need to explore new business models, and strategies to reach new student populations. As a result, institutions are taking a critical look at the way they utilize their facilities outside of the academic year. Now more than ever, the right partner like BOLD can support your goals to attract new student populations, help increase revenue with new programs, mitigate hidden costs and the risk associated by bringing the latest insights and innovations to the challenge of managing your campus and adapting to a new reality while allowing you to focus on your core educational mission. 3
EXCEPTIONAL PHILOSOPHY
OUTSTANDING
Staff
EXCELLENT
Safety
Since 1982, we have partnered with leading independent private schools,
colleges, universities, professional sports teams, and foundations to create innovative, award winning and professionally run programs for children, teens, college students and adults. At the same time, we have developed and refined services required to successfully manage and operate educational, academic, and sports programs and experiences for people of all ages. With BOLD as your preferred partner, the world is your market. We will help you think creatively, market globally and perform strategically. 4
INCOMPARABLE
Service
EXCEPTIONAL
Experiences
We help make our partners’ programs successful by:
paying attention to every small administrative and operational detail
mitigating risk before problems arise
hiring and training staff who make it their priority to best serve the students
delivering compelling results through an integrated approach 5
EXCEPTIONAL FLEXIBILITY
Our Advantage:
What we provide to our partners COMPLIANCE
TRAINING PROGRAM DESIGN
REPORTING & ANALYSIS
ADMISSIONS
TALENT ACQUISITION
PARTNER PROGRAM
TECHNOLOGY
COLLECTION
HEALTH & SAFETY
OPERATIONS
LOGISTICS
RESEARCH & DEVELOPMENT
ACCOUNT & FINANCE RISK MANAGEMENT & SAFEGUARDING
SCREENING SALES & MARKETING
D EDUCAT I O BOL N
DUCATION E D L O B
ENROLLMENT
INNOVATION
Our preferred service provider model has set the industry standard in many areas including safety and supervision, staff recruitment, training and management, programming, cultural integration, compliance and more. We best accommodate you by offering a la carte management services. You can rely on our management team and professional staff to focus on the details while you do what you do best. 6
117%
Average program growth from year one to year two.
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We are always mindful of your institution’s brand and the protection it needs. By engaging with us, we believe we will substantially upgrade your summer enrichment programs to fully align with your mission, values, business goals and institutional quality. Furthermore, we’ll ensure relevance and program sustainability by reducing risk and increasing profit. Steve Robertson
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EXCEPTIONAL SERVICES
Comprehensive
Development & Management
Choosing to work with a preferred partner like BOLD is an important decision. Over the years, our partners have told us that they feel an immeasurable sense of support while working with us. 8
OUR REACH
tudents from S more than
100 50
countries and all states.
NEW PROGRAM DEVELOPMENT
STAFFING
Exploration Rethink what new, relevant or additional programming could do for you, your company or organization.
Recruitment & Hiring Our staff go through a thorough interview process, as well as full background and reference checks — the gold standard in safety protocol.
Training Training is completely customized to equip staff with the skills necessary to succeed in their roles. Customized material is shared with the staff from hire date to start date.
Management We evaluate staff members daily and create an environment that promotes open dialogue. Directors coach staff throughout the program.
Each staff member receives
15 hours
f professional development o and training received prior to the start of the program. 9
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Their innovative program design, genuinely caring staff, and operational expertise have made our First Summer program a life-changing community experience. Natalie Rodriguez Jansorn Vice President, Scholarship Programs Jack Kent Cooke Foundation
24/7 Our on- and off-campus management teams are responsive and ready to take action around the clock 10
”
100
Over
different weekend & evening activities scheduled annually
MANAGEMENT, OPERATIONS & COMPLIANCE We have the experience, infrastructure, capabilities and expertise to deliver logistics with a personal touch. From arrival day programming and transportation to reserving housing, booking meals and managing medical needs, every detail is anticipated and accounted for. Safety is always our number one priority.
Health Management The staff will be trained on health care protocols and will accompany students to the doctor or hospital. We can also assist with hiring nurses, sports trainers, physical therapists or other medical staff as needed. Student Arrivals We organize and implement check-in and check-out procedures for each arrival and departure. We work with universities and various oncampus departments needed to make these transitions efficient.
Student Orientation and Integration We design orientations to integrate students from various backgrounds, cultures, races, languages and religions. Student Supervision We can choreograph the entire experience. We plan protocols according to student age, program environment and trip location. In addition, we handle student discipline and parent communication.
Non-Academic Activities We manage both on- and offcampus evening activities as well as weekend options. Payroll Services From document collection and storage to background checks and fingerprinting to full service payroll processing, we have the resources to manage a wide variety of compensation profiles. Compliance We know compliance can come from many angles. We are well versed in university, state, federal and NCAA compliance.
Safeguarding Youth and Staff Selection BOLD has one of the most stringent screening and background check processes in the industry. We “double down on safety” by rerunning background checks on our returning staff every year. This is in addition to a series of preventative risk management screenings we do to keep youth and staff safe. As we operate some of the most prestigious programs in the United States and continue to secure top talent, we are doing everything we can to protect our partner brands and their reputations.
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1,500
staff hired annually
45
full time staff
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MARKETING & STUDENT RECRUITMENT
ADMINISTRATION & CUSTOMER RELATIONS
Project Management & Execution As online technologies and social media expand, our websites, networks, online campaigns and analytic capabilities evolve to remain ahead of the curve. Our strength in project management ensures your brand, vision and mission are maintained across all initiatives.
External Operating worldwide, our external sales agent network works with families to match their children with the right program. Our senior partners travel extensively throughout Europe, Asia, South America and the United States each year to sales events, fairs and schools.
Internal Our administrative teams work hard to provide an exceptional customer experience from building online applications to managing incoming application materials to collecting all the necessary student forms.
RESEARCH & DEVELOPMENT
REPORTING & ANALYSIS
Studying the Marketplace We study what is happening in the marketplace and what your customers want. By continuously surveying the attitudes, interests and aspirations of young people, we help you create innovative and relevant programming they will love.
Data Driven We work with you to articulate measurable goals and related metrics for your programs. Then, we go beyond the data to give you actionable analyses so you can make informed decisions concerning future years and related programming opportunities.
Why Work With Us? Here’s why our partners value working with us: • We are considered to be the industry leader in this space • Safety and supervision is always our top priority • We work behind the scenes and protect your brand • We create fully integrated on-campus communities • We pay attention to the small details and handle student interactions with sensitivity and professionalism • We listen and are sensitive to our partners’ needs • We ensure the staff and program exceed compliance standards • We provide new student interest through our alumni base of 250,000+ 13
EXCEPTIONAL RANGE
Who We Are We are educators, athletes, parents, siblings, and friends who aren’t satisfied with the “status quo” and the quality and delivery of the content our students are exposed to. We dream big, challenge assumptions, think creatively, and never compromise on safety or quality. Our commitment to excellence is in our DNA and its what makes us the leader in the people development business.
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Who We Serve Over
250,000
students participated in programs we developed or managed since 1982
Who We Support PRIVATE SCHOOLS • The Haverford School • The Episcopal Academy • Greenwich Catholic School • Riverdale Country School • Chapin School Princeton • Gilman School • The Academy of the Holy Cross FOUNDATIONS • Jack Kent Cooke Foundation • ESF Dream Camp Foundation • Acting Without Boundaries
UNIVERSITIES & COLLEGES • University of Pennsylvania • Yale University • Lehigh University • Trinity College • Villanova University • Haverford College PROFESSIONAL TEAMS • The Philadelphia Phillies • The Philadelphia 76ers • The Brooklyn Nets • Arsenal Football Club
Designing and Delivering Exceptional Experiences is just the beginning of endless possibilities. In the Fall of 2020, the BOLD Team joined forces with ESF Camps & Experiences to design experiences that inspire the next generation to discover and become their best self, courageously engage with the world, celebrate the challenges that come with trying hard things and meet every opportunity with the right character traits, mindset and confidence needed to succeed in life. ESF is the country’s leading provider of exceptional experiences for children, young people and adults of all ages. Founded in 1982, we have grown into a nationally recognized brand that operates award winning programs for some of the world’s best institutions, sports teams and brands. BOLD and ESF operate as one organization, leveraging all of our businesses and talent of our year-round team, best in class programming, and partnerships across the organization on behalf of our students, families, program partners, and the 250,000 alumni in which we invest.
We customize and design diverse sets of experiences with some of the world’s best curriculum, grounded in social-emotional learning and performance, to challenge and inspire the future artists, scientists, doctors, musicians, athletes, and business leaders of tomorrow. We are driven every day by one mission — to provide the finest experience for people of all ages — an experience that will be remembered for a lifetime.
Contact: Steve Robertson Steve@bold-education.com 610.922.8226 Michael Rouse mrouse@esfcamps.com 610.922.8212
DELIVERING EXCEPTIONAL EXPERIENCES Empowering Today’s Youth for Tomorrow’s World