Jessica Dawson Curriculum Vitae
Jessica Charlotte Dawson Nationality: White/British Gender: Female Date of Birth: 22/03/1989
Address:
7 Over Road, Longstanton, Cambridge, CB24 3DW
Email:
Telephone: Mobile:
01954 200759 07411 957371
jessicacdawson@hotmail.co.uk
Personal Profile Professional, well-motivated and creative Individual currently studying Illustration at Leeds College of Art who possesses strong customer service skills and the ability to communicate effectively on all levels. Goal focused, enjoys working within a team environment and is dedicated and versatile when presented with any new or challenging task.
Employment History Sep 12 – Jun 14
The Royal Society of Chemistry Job Title: Publishing Assistant Salary: £20,500 per annum Publishing: Provide full administrative assistance to the Materials Science academic journal team as part of the publishing department within the Royal Society of Chemistry. This includes the editorial and production administrative duties associated with the processing of manuscripts submitted to and published in this assigned journal, keeping in accordance with set procedures and deadlines whilst maintaining key customer support and first point of contact for clients. Key skills include a high level of customer service capability, word processing and Microsoft excel spreadsheet handling, confidential record-keeping, article/manuscript management as per the RSC’s specific databases, journal mailbox and mail out responsibilities, liaise professionally and collaborate with Associate Editors of publications and journals/other journal teams, provide overall support to the journal team, organizational and time-management skills, an attention to detail and the ability to work well as part of a team.
Dec 11 – Aug 12
Gibbs Denley Insurance Service Ltd Job Title: Trainee Personal Lines Account Handler (35hrs p/w) Salary: £13,500 per annum Administrative: Provide full administrative assistance to the department including stationary orders, filing/scanning of all important clientele documentation, keeping client and company records up to date with accurate data and reports of current actions and correspondence. Overall responsibility for answering calls, queries and keeping constant contact with clients and new customers via fax, email and written letters. The preparation and handling of incoming payments by cash, cheque and debit/credit card and the issuing of new, current and amended insurance policy documentation to clients. Trainee Account Handler New Business: To provide new business quotations and advice regarding personal insurance from Motor insurance through to Household and Pet insurance. Processing new business and offering competitive quotations as an intermediary, action through to policy set up with the insurers. Trainee Account Handler Renewals: To provide a renewal broking service in respect of designated clients, from market exercise at renewal, to offering competitive and alternative quotations through to preparation and settlement of the renewed/re-broked policy including invoicing the client. Responsibility for liaising with insurers, making policy adjustments mid-term following the clients instructions and providing an attentive claims service for all Personal Lines clients.
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