University of Essque - Franschhoek Travel Trade Training Brochure

Page 1

ESSQUE RESIDENCES

AT

ZALU

ANZIBAR FRANSCHHOEK

CZAPE

WINELANDS

University

of

Essque Travel

Industry

Training FRANSCHHOEK

101



welcome

to

franschhoek

101 quick

training

for

travel

agents

As

much

as

you

would

like

to,

we

know

you

simply

cannot

visit

every

destination.

We’ve

decided

to

make

it

a

little

bit

easier

for

you

by

providing

you

with

our

“University

of

Essque

-­‐

Franschhoek

101

Training

Module”

that

will

give

you

all

the

info

you

need

to

confi

dently

sell

the

destination

to

your

clients.

Where

is

Franschhoek?

Located

in

a

fertile

valley,

surrounded

by

towering

mountains

and

miles

of

vineyards,

the

lush

Franschhoek

Valley

is

an

easy

1

hours

drive

from

the

City

of

Cape

Town

in

the

Western

Cape

of

South

Africa. A

trip

to

the

Winelands

is

high

on

most

visitors

itineraries

and

its

important

that

you

include

this

in

your

clients

planning.

To

truly

experience

the

magic

of

this

region,

we

would

recommend

at

least

a

5

night

stay

in

Cape

Town

followed

by

3

nights

in

the

Cape

Winelands

and

where

better

to

base

your

clients

than

Franschhoek? First

settled

in

1688

by

French

Huguenot

refugees,

the

town

and

surrounding

area

still

carry

a

distinct

French

avor

and

is

a

must

on

any

visitor

to

the

Cape’s

itinerary.

To

this

day,

this

heritage

remains

with

many

of

the

estates

in

the

area

retaining

their

French

names.

Home

to

some

of

the

best

restaurants

in

South

Africa,

Franschhoek

(or

“French

Corner”)

off

ers

a

range

of

culinary

delights,

a

distinct

wine

culture

as

well

as

boutique

shopping

opportunities. Franschhoek

is

perfectly

located

for

exploring

the

historic

towns

of

Stellenbosch

and

Paarl

or

for

venturing

further

afi

eld

to

the

wine

routes

of

Worcester

and

Robertson.


How

do

my

clients

get

there?

An

international

airport

is

located

just

outside

Cape

Town.

IATA

code

=

CPT.

A

number

of

domestic

airlines

service

Cape

Town

from

Johannesburg,

Durban

and

other

centres

within

South

Africa:

Extensive

ight

connections

are

available

to

the

United

States,

into

Africa,

Far

East,

South

America

and

Australia

through

Johannesburg

onto

Cape

Town.

Flyng

time

between

Johannes-­‐ burg

and

Cape

Town

is

approximately

2

hours.

-­‐

South

African

Airways

(from

Johannesburg0)

IATA

Code

=

SA -­‐

South

African

Express

&

Airlink

(IATA

Code

=

SA)

from

smaller

centres

such

as

Hoedspruit

(HDS)

and

Kruger

Mpumalanga

(MQP)

-­‐

for

Kruger

Park -­‐

Kulula.com

-­‐

low

cost

from

Johannesburg/Durban -­‐

Mango

-­‐

low

cost

from

Johannesburg/Durban

How

do

my

clients

get

to

Franschhoek?

A

number

of

international

airlines

service

Cape

Town -­‐

Emirates

from

Dubai:

IATA

Code

=

EK -­‐

Qatar

Airways

from

Doha:

IATA

Code

=

QR -­‐

South

African

Airways

via

Johannesburg:

IATA

Code

=

SA -­‐

KLM

from

Amsterdam:

IATA

Code

=

KL -­‐

British

Airways

from

London

Heathrow:

IATA

Code

=

BA -­‐

Singapore

Airlines

from

Singapore:

IATA

Code

=

SQ -­‐

Virgin

Atlantic

from

London

Heathrow:

IATA

Code

=

VS

* -­‐

Lufthansa

from

Munich:

IATA

Code

=

LH

* *

Denotes

seasonal

service

If

your

clients

are

arriving

at

Cape

Town

International

Airport,

we

recommend

that

you

pre-­‐book

a

transfer

through

Essque

Residences.

Your

client

will

be

met

with

a

sign-­‐board

with

their

names

and

transferred

in

an

air-­‐conditioned

vehicle.

The

transfer

time

is

approximately

1

hour

to

Franschhoek.. Alternatively,

car

rental

within

South

Africa

is

safe

and

aff

ordable.

Most

major

international

car

rental

companies

are

represented

at

Cape

Town

International

Airport

and

can

be

booked

through

Essque

Residences. Your

Essque

Residences

Navigator

can

also

assist

with

luxury

transfers,

helicopter

transfers

and

chauff

eur

drive

services.


Selecting

the

right

residence

type

Depending

upon

your

client’s

specific

requirements,

a

number

of

accommodation

options

are

available: The

Essque

Residences

Franschhoek

offer

a

choice of

4

luxury

villas.

All

villas

have

private

verandas

with swimming

pools,

lounge

and

dining

areas,

private

kitchens,

en-­‐suite

bathrooms.

Each

villa

is

uniquely

decorated

and

all

are

fully

equipped. Villa

1:

Le

Manoir Bedrooms

=

2 Sleeps

=

4 1

x

Bedroom

with

King

Size

Bed,

bath

and

shower 1

x

Bedroom

with

Twin

Beds

and

shower Villa

2:

La

Galerie Bedrooms

=

2 Sleeps

=

4 1

x

Bedroom

with

King

Size

Bed,

bath

and

shower 1

x

Bedroom

with

King

Size

Bed,

bath

and

shower Villa

3:

La

Grange Bedrooms

=

3 Sleeps

=

6 1

x

Bedroom

with

King

Size

Bed,

bath

and

shower 1

x

Bedroom

with

Twin

Beds,

bath

and

shower 1

x

Bedroom

with

King

Size

Bed,

bath

and

shower

* *

Twin

beds

can

be

installed

in

this

room

Villa

Bahari

-­‐

4

bedroom

sea

front

villa

Villa

4:

Le

Colonial Bedrooms

=

4 Sleeps

=

8 2

x

Bedroom

with

King

Size

Bed,

bath

and

shower 1

x

Bedroom

with

Twin

Beds

and

shower 1

x

Bedroom

with

King

Size

Bed

and

shower Indoor

Features

-­‐

Fully

air-­‐conditioned

-­‐

Safe

in

all

bedrooms

-­‐

Hair

Dryer

-­‐

Satellite

television

-­‐

Telephone

-­‐

Complimentary

Wifi

Access

-­‐

Fully

equipped

kitchen

-­‐

Tea

and

Coffee

facilities

-­‐

Heated

Towel

Rails

-­‐

Underfloor

heating

throughout

-­‐

24

hour

security

surveillance Outdoor

Features

-­‐

Private

Pool

with

cover

-­‐

Sun

loungers

-­‐

Patio

&

Outdoor

Dining

furniture

-­‐

Pool

towels

Services

and

Included

Staff

-­‐

Gardening

and

Pool

Cleaning

-­‐

Navigator/Butler

Service

-­‐

Daily

housekeeping

and

cleaning

with

luxury

nightly

turndown

service

-­‐

Continental

breakfast

served

daily.


When

is

the

best

time

to

go?

The

Western

Cape

enjoys

a

Mediterranean

climate.

Summers

are

between

November

and

March

and

are

generally

warm

and

in

the

late

20’s,

early

30’s

-­‐

degrees

centigrade.

Winter

is

between

June

and

September

when

the

mountains

around

Franschhoek

are

capped

with

snow.

Know

as

the

green

season,

there

is

some

rain

interspersed

with

mild,

sunny

days.

What

is

the

local

time? Cape

Town

is

GMT

+

2

hours.

What

do

my

clients

need

to

know

about

Essque

Residences

at

Franschhoek

Your

clients

will

enjoy

discovering

this

fantastic

town

for

themselves,

but

to

give

you

a

taster: Wining

and

Dining

All

guests

enjoy

a

complimentary

continental

breakfast

served

in

their

Villas.

A

large

number

of

highly

rated

restaurants

and

coffee

shops

are

located

a

short

walk

away

from

the

Residences.

In

addition,

many

of

the

surrounding

wine

estates

offer

excellent

restaurants

and

picnics,

a

perfect

complement

to

a

day

of

wine

tasting.

In

the

evening,

take

a

stroll

and

dine

at

one

of

the

many

award-­‐winning

restaurants

or

have

a

private

chef

join

you

in-­‐ house

and

cook

up

a

storm. Staying

in

touch!

The

Wi-­‐fi

is

complimentary!

During

the

day

For

many,

the

big

attraction

is

the

wine

yet

Franschhoek

has

much

to

offer.

Check

out

some

of

the

great

art

galleries,

boutiques

and

speciality

shops. Wine

Routes There

are

over

50

excellent

wineries

within

a

short

drive

of

Franschhoek

on

the

Franschhoek

Wine

Route

including

some

excellent

estates

producing

local

sparkling

wines.

Most

wineries

welcome

visitors

and

a

small

charge

is

levied

for

tasting. The

Paarl

Wine

Route,

located

about

15

minutes

away

from

Franschhoek,

also

offers

a

host

of

great

vineyards

and

dining

options. The

world

famous

Stellenbosch

is

around

20

minutes

drive

through

picturesque

scenery.

The

second

oldest

town

in

South

Africa,

Stellenbosch

is

well

worth

a

days

exploration

and

is

also

home

to

some

of

the

country’s

most

well

known

wine

estates. Just

over

the

mountain,

the lovely

Worcester

and

Roberston

Wine

Routes

are an

easy

30

-­‐

45

minutes drive

away,

perfect

for

a

day outing

for

lunch

for

the adventurous

guest

wishing to

venture

a

little

further afield.


Cape

Venacular

style

Residences



Getting

Around

Taxis

in

Franschhoek

are

few

and

far

between

so

a

rental

car

is

recommended,

but

please

remember,

if

you

are

planning

on

doing

some

wine

tasting,

make

sure

you

have

a

designated

driver

or

ask

your

Essque

Residences

Navigator

to

reserve

you

a

car

and

driver

for

the

day!

Franschhoek

itself

is

easily

ex-­‐ plored

on

foot

as

the

Residences

are

approximately

a

5

minute

walk

from

the

town’s

main

street.

Combine

with

Cape

Town

Making

a

booking

Each

time

you

make

a

booking

with

Essque

Residences,

you

are

assigned

a

personal

Navigator.

The

Navigator

is

there

to

assist

you

with

the

entire

booking

process

and

provide

you

and

your

clients

with

a

full

concierge

service. Credit

Card

Payments

Essque

Residences

accepts

credit

card

payments

from

Guests

and

Travel

Agents

at

no

additional

charge.

We

unfortunately

do

not

accept

credit

card

payments

for

tour

operator

bookings.

Why

not

combine

a

stay

at

the

Essque

Residences

at

Franschhoek

with

a

stay

in

the

heart

of

the

Mother

City,

Cape

Town,

at

the

Essque

Residences

at

the

Pepper

Club?

A

5

star,

award-­‐winning

luxury

apartment

resort

&

spa

with

its

own

beach

club!

Commissions

Essque

Residences

believes

in

strong

partnerships

and

standard

travel

agency

&

tour

operator

commissions

are applicable

to

registered

travel

partner

bookings.

Combine

with

a

Safari

To

register

as

a

travel

partner,

simply

visit

the

“Talk

to

Us”

section

on

our

website

at

www.essqueresidences.com.

Essque

Safaris

is

able

to

tailor-­‐make

a

bespoke

safari

itinerary

for

your

clients.

Our

itineraries

feature

the

Kruger

National

Park

as

well

as

the

Serengeti,

Grumeti

and

Masai

Mara. We

have

partnered

with

some

of

the

leading

lodges

of

Africa

to

offer

your

clients

a

complete

service

encompassing

some

of

the

best

game-­‐viewing

that

Africa

has

to

offer.

Why

not

culminate

your

vacation

with

a

gorgeous

beach-­‐break

at

Essque

Zalu

Zanzibar. The

team

at

Essque

Safaris

are

able

to

take

care

of

all

land

and

transfer

arrangements

on

your

behalf.

A

perfect

end

to

an

Afri-­‐ can

experience.

Cancellations,

Terms

&

Conditions

For

up-­‐to-­‐date

information

on

our

Standard

Terms

&

Conditions

of

Business,

please

visit

our

website.


Fascinating

Spice

Tour

Historic

Stonetown


congratulations!

you

have

graduated!

Thank

you

for

taking

the

time

to

“Study”

with

us.

We

hope

you

have

found

the

“University

of

Essque”

course

useful

and

that

you

are

now

empowered

to

sell

this

exciting

destination. Always

remember,

we

are

only

an

email

or

phone

call

away

should

you

have

any

questions

regarding

this

or

any

other

Essque

Residences

property. Call

us

:

0861

ESSQUE

(0861

37783)

Email

us

:

res@essqueresidences.com

Visit

our

website

:

www.essqueresidences.com

To

keep

up-­‐to-­‐date,

why

not

become

a

friend

on

Facebook.

Access

via

our

website.

Essque

Residences

is

operated

under

licence

from

Essque

Hotels The

Rockstar

Resorts

(Africa)

Pty

Ltd E

&

OE

-­‐

Copyright

2012

ESSQUE RESIDENCES

AT

ZALU

ANZIBAR FRANSCHHOEK

CZAPE

WINELANDS


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