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OWNER’S CIRCLE
DISCOVER
OUR PEDIGREE
welcome | jambo Home to the tribes of Africa for over 20 000 years, the islands of Unguja (Zanzibar) offered a safe harbour to the great Arab sailing dhows of old as they plied their trade across the azure blue Indian Ocean. With heady aroma’s of vanilla, clove and tamarind, these beautiful Spice Islands have harboured weary travellers for centuries. It is here that Essque Hotels was born - offering award-winning hospitality to a new age of travellers. Our sole ambition is to create inspirational places for our guests to stay, eat, play, relax and do business - their way. We are a new brand - unfettered by traditional thinking, outmoded systems and the status quo. We are young, agile and flexible and we are uniquely positioned to respond to this changing market. We define our own market place and will not be drawn into a competitive battle for identical commodities. Essque Residences embodies this same philosophy. We are a Global Villa & Apartment rental company with soul that has spread its wings from these tropical islands to focus on other beautiful places and buzzing cities. We invite you to share our passion.
experience | essque residences With our unique Navigator service, Essque Residences offers a bespoke travel experience to our discerning guests. Our entire focus is upon the guest experience - from start to finish, each guest is assigned a personal navigator to guide them through the booking process and assist with additional concierge-style services such as air charter, transfers, car rental, property provisioning, tours & activities, private catering and health & wellness. Our “Welcome to the Neighbourhood” documentation inspires discovery and contains insider tips on where to shop and where to eat. The Local Navigator is on-hand during the guests stay to assist with any on-site services, requests, maintenance and guidance. With each villa or apartment personally hand-picked and inspected by ourselves, our guests have the peace-of-mind that our exacting standards will have been met. No disappointments and no surprises. With a plethora of villa and apartment rental booking sites out there, we know how important it is to ensure the quality of our Residences and the completeness of our guest service. Our guests come from all walks of life - from families to movie stars and our Navigators are adept at finding the best solution to their specific requirements. Your home will be as precious to us as it is to you.
BECOME A GUEST
FOR A MOMENT
JOIN THE
OWNER’S CIRCLE
hand-picked by us | our guarantee to you Our motto is simple. If we wouldn’t stay in a Residence, we won’t allow our guests to. It is this committment to quality that sets us apart. We welcome submissions of Luxury Villa’s and Apartments from Owner’s. While we cannot boast that we have 2 000 villa’s listed, we see this as a good thing. We work closely with our owners to promote our select collection of Residences. Owner’s who are as exacting as we are and Owner’s who subscribe to our philosophy. We would rather focus on quality than quantity. A fact that our guests respect. villa & apartment placement | the benefits Essque Residences offers a number of benefits to our Owner’s Circle Members: 1.
Online & Management We operate a sophisticated online booking engine providing live, real-time reservations with online credit card payments - vital in today’s fast paced world. With large images, detailed descriptions & reviews, our system allows for targeted yield management, special offers and direct third party booking links.
2.
Owner Management Through our Owners Circle Extranet, you can log-in at any time and view booking reports, maintenance activity, revenue statements and block your property off for personal use in our system.
3.
Navigator Concierge Our dynamic website is backed up by full service offices providing our guests with a complete bespoke travel planning service.
4.
Travel Trade Marketing We work extensively with global travel agents and tour operators and manage all commission and incentive payments
5.
Online Marketing In addition to our own, highly optimized website, we work extensively with third party sites, managing your listings as well as providing live XML booking links to partners such as TripAdvisor and Flipkey. We embrace Social Media such as Facebook, YouTube, Pinterest, LinkedIn and Twitter.
6.
Property Management We oversee your entire property management function, either working with your existing service provider or locally appointed, preferred partners.
Getting Started | How do we do it? We follow a simple system of evaluation. Step 1:
Off-Site Evaluation Simply email owners@essqueresidences.com with a short description of your Residence, Location and a minimum of 5 images for a non-obligation, no charge evaluation.
Step 2:
Should your Residence be shortlisted, your Key Account Manager will contact you to set up a site inspection. You will be billed, in advance, an Activation Charge to cover our inspection charges. This inspection is in line with our motto and protects you, us and our guests. If your application is successful, you will receive a full account credit for this Activation Charge which will be deducted from the fee’s due to ourselves.
Step 3:
Upon successful activation, we will load your Residence and provide you with your Owner’s Circle Extranet log in details. We do not charge any fixed fees for our service. We work purely on a results driven commission basis.
Worldwide Exposure | Partner with one of the world’s leading Hotel Groups We are pleased to offer our Owner’s Circle Members a unique membership option through our strategic alliance with Preferred Hotels & Resorts. (Additional charges apply). We offer two, optional membership structures which could see your Residence becoming part of this leading chain of over 800 hotels in 70 countries. Through Essque Residences, you can now apply to list your Luxury Villa or Apartment as part of the Preferred Hotel Group. We offer two options:
Luxury Villa’s & Homes
Luxury Apartments
An activation of Preferred Hotels membership places your Residence into an Exclusive Collection to date unavailable to the Vacation Rental Market. Apart from bringing extensive competitive advantages through brand prestige and global critical mass, membership places your Residence onto the Preferred Hotels Online booking platforms and into the Sales channels of over 31 offices worldwide. Brand Level partnerships with companies such as American Express Travel, BCD, HRG and Carlson Wagonlit create invaluable opportunities. With an inhouse loyalty programme - IPrefer - partnerships with a number of frequent flyer programmes and an active in-house publication, Preferred Lifestyles, your Residence will be elevated to a different level. Visit www.preferredhotels.com or email owners@essqueresidences.com.
owner advantages | we’re a team after all In addition to offering you a totally online property management and marketing platform, we also offer our Owner’s Circle Members a number of other value-added benefits: Accommodation Discounts Owner’s Circle Members qualify for a 20% discount on all Essque Residence properties worldwide. Car Rental Discounts Owner’s Circle Members qualify for a 10% discount on all Car Rental worldwide when booked through Essque Residences. Air Charter Owner’s Circle Members receive discounted rates when chartering an aircraft through our sister company - Jet Express. Conclusion Thank you for taking the time to understand our philosophy. We are actively seeking like-minded Owner’s who wish to maximize the return on their second or third homes but who also understand that it is the experience, service and destination that really make the journey. Regards Neil Baines & Marco-David Soares Directors
are you ready to join? Call us
:
+27 (0)83 33 55 157
Email us
:
owners@essqueresidences.com
Visit our website :
www.essqueresidences.com
Nothing else matters Essque Residences is operated under licence from Essque Hotels The Rockstar Resorts (UK) Pty Ltd E & OE - Copyright 2012