STUDENT ACTIVITY ASSOCIATION
Annual Repor t 2018 – 2019
INT R O D U CT IO N This year marks a very special year for the
of all the areas within SAA and the staff that have
ESU Student Activity Association. It is the 50
worked diligently to create high impact practices
anniversary of our Association being on the
which generated results that include, but not
campus of East Stroudsburg University. This past
limited to:
th
year has been filled with wonderful examples of
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Being one of the first 50 universities in the nation to implement a meal money debit card process for athletic teams.
•
Installing over 168 Wi-Fi locks for the first time on campus on office doors and individual residence hall rooms.
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Completing an RFP for vending and washers and dryers to ensure high quality service.
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Creating a Return On Investment Program to track the fiscal impact of programming on resources and outcomes.
how the Association continues to positively impact the lives of students, create streamlined process and enhance customer service throughout all areas of the organization. In this 50th edition, I am proud to be able to share with you the successes that come from our fiscal oversite and consistent awareness of the needs of students on campus. This report features our major accomplishments, assessment results, collaborations, fiscal analysis of programs, challenges and priorities. I am extremely proud
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Table of Contents •
Training over 365 students on Clifton Strengths.
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Increasing Warrior Den participation by 33%.
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Documenting 97% of students were very satisfied with the Graphics Center services.
All the years prior have created a foundation that has positioned the Association to realize continued successes as outlined by that which is documented in this edition. The staff culture of SAA continues to be strong which fosters collaborations and support to accomplish our ultimate goals which is to put students first in our service to the University. Lastly, the talented students who work and volunteer significantly contribute to the success of our organization through their significant leadership and mentoring. This talent level has been exemplified through this year’s hiring of three new full-time staff members who are former alumni of ESU and our programs: Rob Fetterly (Campus Card), Melissa Ciment (Student Engagement) and Asia Wright (Campus Rec & Wellness). In June 2019, we took the opportunity to celebrate our 50 years of impact by having a barbeque which was attended by over 60 people including current and past employees of the organization. It was a wonderful day that also included our extended family and friends.
1-2
Introduction
4-5
SAA Strategic Plan
6-9
Major Accomplishments
10
Assessment Plan
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Return on Investment Report
12
Collaborations
13
Challenges
14
2019 - 2020 Priorities
15
Departments & Staff
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SAA Organizational Chart
In conclusion, I encourage you to read through this document to see how the ESU Student Activity Association has truly impacted, in a significant way, the experiences of students and the community through purposeful programs and services, as well as, carefully listening to the needs of our customers in order to enhance our operations. As I appreciate the past year as well as the last 50, I look forward to the incredible opportunities the next 50 years has for SAA as well as the opportunities and programs that will create lasting memories and true connections to ESU for students, staff, faculty and alumni. Sincerely,
Joseph A. Akob
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SA A STRATEGIC PLAN Vision Statement/Motto: “Embrace the Warrior Experience” Mission Statement The Student Activity Association Incorporated (SAA), a university affiliate, is dedicated to the support of East Stroudsburg University students and the campus community. This is accomplished by fostering active leaders for a global society and by providing innovative programs, services, and initiatives to cultivate a holistic student experience.
Core Values: Quality Customer Service Student leadership and development Commitment to diversity and inclusiveness Shepherding effective oversight of student fees Collaboration with campus and community partners Goal 1: Innovative programs SAA will produce diverse programs that are designed to meet student needs and engagement. Each program will have purposeful goals planned to meet specific outcomes. There will be a balanced schedule of educational, social, service and wellness offerings with an emphasis on utilizing cutting edge technology and student outreach. • The Student Organization Participation Incentive (SOPI) program will be evaluated to determine those factors that influence whether an organization participates. Results: 57% of those completing the survey in the Fall and 80% of those completing the survey in the Spring indicated that the opportunity to receive SOPI funds influenced their participation in the priority programs.
• The application and selection criteria for the SAA
Departmental Sponsorship programs will be updated to better meet the current resources of University departments and provide students with quality co-curricular and professional development experience by May, 2019. Results: With the limited sponsorship that departments are able to provide in support of student conference participation and program sponsorship, it was determined that the sponsorship programs would be discontinued. Student Conference participation will be supported through an enhancement of the Noonan Fund and the
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Program Sponsorship will considered on a case-bycase basis based on requests made by the University department.
• A new leadership certification program, Leadership
By Design, will be developed with 5 certification paths in Leadership, Career, Wellbeing, Diversity and Service, where students can accumulate points by participating in existing programs. Leadership By Design will involve programing from 10 departments from SAA, Student Affairs, Academic Affairs, and Research & Economic Development and engage 10-20 students in a pilot program taking place in the 20182019 academic year. Results: Completed (see details on page 10).
• Alternative Spring Break Experience, AWAY (Active
Warriors All Year) will be implemented to help with Hurricane Maria relief in the American territory of Puerto Rico. Results: While pre-planning for the trip was successful and 18 students were selected and trained for three service teams, the trip had to be cancelled due to unforeseen circumstances affecting significant collaborators on the program.
Goal 2: Excellence in Services The services provided by SAA will be presented in a warm, friendly, family environment in which exceptional customer service and problem resolution will be emphasized.
The facilities managed by SAA will provide opportunities to spotlight the quality services available. All services will utilize state of the art technology in striving to meet the needs of all constituents; while being a vigilant shepherd of student fees.
• Through the completion of internal and external Program Review, Stony Acres will identify those areas in which we are offering outstanding service to the campus community and those areas to improve for the future. Results: A Peer Review of the Challenge Course program was completed and will be an integral part of the Five-Year Program Review to be done in 2019 - 2020.
• The current University Center Operations’ Manual policies and procedures will be reviewed in anticipation of the management of the Keystone Center when it opens with a draft of documents developed by May, 2019. Results: A task group was established that began the review of the current University Center operations and how it could be adapted for the management of the Keystone Center. This was the beginning of a continuing discussion of the management of the Keystone Center that will continue working to establish position descriptions and operational policies in 2019 -2020.
• Implement a pre-paid debit card process for athletic team meal money by May 2019, which will improve tracking of SAA funds Results: Completed (see details on page 6).
• Student Senate Finance Committee will develop a deeper understanding of the budget preparation process by deploying a ‘how to prepare a budget submission’ video by May, 2019. Results: Not completed – planned to be done for 2019 - 2020
• Secure a campus snack vending company through an RFP process that is considered to offer the best service and be the most beneficial to SAA by May of 2019. Results: Completed.
• Through a customer service assessment, the Graphics Center will achieve an average of 85% or higher customer satisfaction rating during the 2018-2019 academic year. Results: Over ninety customers completed the survey with 97% reporting a very
positive experience with Graphics Center staff, and the remaining 3% having a positive experience.
• The Campus Card Center will install 168 WIFI door locks in Lenape Hall as part of the renovation of the hall allowing students to access their room; as well as the laundry room, computer lab, and other areas in the hall with their eCard by December, 2018. Results: Completed – This is the beginning of shifting residence hall access from keys to cards.
Goal 3: Foster Active Leaders Through formal activities and informal interactions, SAA will be role models for and mentors to students in skill development, conflict resolution and responsible leadership. As an advocate for students, SAA programs and services will encourage the development of positive networking and utilization of the resources that promote personal growth. • Upon completion of the training program, new challenge course facilitators will be able to safely set-up and facilitate all elements on the challenge course. Result: Completed (see details on page 9).
• After completing Clifton Strengths Assessment Training, members of the Student Government Association (SGA) Executive Committee will be able to identify one aspect of their position responsibilities that will directly relate to each of their top five strengths. Results: Partially Completed (see details on page 9).
• Through participation in professional conferences, webinars, through literature reviews, research on best practices in developing association-wide learning outcomes, a proposed student development curriculum will be developed for SAA student staff, Results: Completed (see details on page 8).
• Following participation in LeadServe presentations, students will be able to demonstrate an understanding of the theme and real-world application of the topic presented. Results: 100% of students said presentations did have real-world applications.
• Implement the myStrengths program for 350 students throughout the 2018-2019 academic year. Results: Completed (see details on page 8).
Goal 4: Enhance the Warrior Experience SAA will offer programs and services that will allow students to develop connections across campus while embracing the rich cultural diversity of ESU. These efforts will place an emphasis on encouraging each student to step out of their comfort zone, share their personal experiences while developing their Warrior Pride.
• Through participation in Quest 2018, students will feel more comfortable/ confident about going to ESU. Result: A total of 80% of the participants thought that after going through the program they were more confident about going to ESU.
• ESU clubs/teams will provide positive feedback based on their recreational experience at Stony Acres Results: A total of 30 students participated in the Club Olympics and all reported having a positive experience at Stony Acres through participation in the program and felt it should be repeated each year.
• Create a Rec 101 workshop series to ESU students that provide learning opportunities based around services offered in each department, promotion of healthy and holistic lifestyles, and wellness by January 2019. Results: A total 21 individuals participated in three workshops; with 68% of the participants being able to list three service areas of Campus Rec & Wellness and 87% successfully listed one of the department’s core values.
• Through a collaboration, Stony Acres and
Campus Rec & Wellness will offer a Women’s Wellness Retreat to promote healthy lifestyles that empower women through educational sessions, a keynote speaker and physical activities in November 2018. Result: Despite being planned and promoted each semester, the event was not held due to insufficient participation.
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Ma jor Accomplishme nt s Stony Acres staff worked with biology professor Emily Rollinson on a research project through the Ecological Research Education Network (EREN) at the facility. The research project, Permanent Forest Plots Project (PFPP) works to establish a set of permanent research plots throughout the United States and Canada that will allow faculty and students to address questions related to tree biomass, carbon accumulation, invasive species, and disturbance patterns across a range of sites and ecologically different regions.
The SAA Graphics Center conducted a customer satisfaction survey, using
EREN project tree tagging at Stony Acres
an iPad with customers prior to leaving the Graphics Center. Over ninety customers completed the survey with 97% reporting a very positive experience with Graphics Center staff, and the remaining 3% having a positive experience.
SAA Business Services initiated a pre-paid expense card program for athletic team meals. Using a prepaid
One of the first 50 universities in the nation to use meal debit cards
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Visa debit card, the program streamlined the meal money process with meal funds ‘loaded’ onto the card giving the coach the option of withdrawing funds at an ATM as needed for athletes per diem or using the card to purchase team meals. Unused funds are ‘unloaded’ upon the teams return to campus. Coaches no longer had to pick up/ cash checks and carry large amounts of cash and had online access and text alert options to track spending and their balance All card transactions can be monitored by the Business Office personnel.
Campus Card Center installed the “wash alert” system in conjunction with our Laundry vendor, Caleco. The phone app alerts students when a washer/ dryer is available, when their wash or drying of clothes is complete and shows how much time is left for completion. The system also alerts the vendor if a machine is out of service.
SAA established a partnership with the University Diversity and Inclusion Committee to support a Conference fund which will allow the committee to send students to professional development conferences/workshops which have an emphasis on diversity, inclusion and social justice. SAA committed to provide the Committee up to $3,000 annually for ten years in support of the initiative.
$30,000 to support student diversity and inclusion conference participation.
41% submitted voluntary conference evaluations.
SAA began collecting conference evaluations from the students attending conferences that were funded in whole or in part through an allocation to their student organization. Funds were allocated for 21 organizations to attend 28 conferences. Of the 138 students who attended those conferences 41% returned the conference evaluations which solicited information on the activities in which the student participated at the conference and if future attendance should be supported. This voluntarily provided data will serve as baseline data for future conference evaluations and the content of the evaluation will be modified to provide more details on the knowledge gained through attendance and how the organization will benefit through attendance at the conference. Below, Day of Love
Minsi Hall Haunted House Above; Minsi Hall Haunted House, Right; Warriors Got Talent, Below Right; Koehler After Dark
In support of the Warrior Food Pantry program, SAA took sponsorship of the Emergency Food Pantry maintained on campus in the University Center. SAA maintained the inventory of donated items in the Emergency Pantry which was utilized by 25 students during 2018 – 2019; which was an almost four-fold increase in utilization from the previous year.
The Warrior Den program had a 33% increase in attendance, moving from an average of 150 participants per event to 200 .
2018 - 2019 Warrior Den Highlights Program
Attendance
Collaborating Organizations
Minsi Hall Haunted House
800
12 clubs and organizations
Koehler After Dark
240
Swim Team, Sports Management Club, Campus Activities Board
Warriors Got Talent
386
Day of Love
220
Gender & Sexuality Center, Wellness Education & Prevention, Campus Activities Board 7
M a j o r Acc ompl i shmen ts
Above, Homecoming Royalty & Stuff the Truck Service Project from Our Legacy Homecoming 2018
SAA took the leadership of planning and presenting the 2018 Homecoming Program: Our Legacy. A significant highlight of the program this year was the marketing and promotion of voting for Homecoming Royalty. At every Homecoming program during the week at least two royalty candidate attended and introduced themselves and their platform in order to encourage their fellow students to vote. The candidates were also given flyers via e-mail to post to their personal social media avenues, as well as the link to vote so they could have direct access to the ballot to share with their fellow Warriors. Promotional tables were set-up with 2 iPads to allow students to vote on the spot, and iPads were available for voting at the Pink Light Walk. Candidates were also encouraged to produce their own form of marketing to increase voting numbers. Many students lead their own promotional tables and initiatives to assist with voting numbers. Overall, there were 2105 students who participate in voting this year; an all-time record!
365 students completed the Clifton Strengths and increased their self-efficacy.
SAA continued their support of Clifton Strengths by sponsoring a total of 365 students to complete the assessment through the ESU myStrengths portal representing 30 student organizations and student staff from seven departments. Twelve percent of those students responded to a culminating assessment on the degree to which completing the Strengths assessment and follow-up coaching increased their self-efficacy in the following areas: Embrace Difference: 69%; Adapt to Change: 62 %; Think Critically: 76%; Communicate Effectively: 80%; and Develop Leadership Capacity: 80%.
A four-year Association-wide student development plan was established with a focus on four areas each year; two will carry through-out the four-year cycle (myStrengths and Work Ethic) with two different topics each year in the four-year cycle: Year 1 – Communication Skills and Team Work; Year 2 – Time Management and Leadership; Year 3 – Problem Solving and Stress Management; Year 4 – Global Awareness and Ethical Reasoning. Rubrics and learning outcomes are being development to evaluate each of the topics which will continue into next year. There will be a pilot of the program in 2019 – 2020 using the myStrengths and Work Ethic topics. This is the beginning of what will be an exciting opportunity for the Association to stand out as an organization dedicated to developing student potential. It will, also, challenge professional staff to look at their operations differently and how they can learn from and contribute to these initiatives; as well as collaborate more with other Association units.
A four-year Association-wide student development plan was established.
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70 club sport athletes received ImPact tests
Campus Rec & Wellness created an agreement with Athletics to purchase a portion of the departments ImPact (concussion protocol) tests for usage of the club sport athletes. 70 club sport
Student Engagement led a collaboration with other SAA and university departments to create a new campus-wide certification in five areas of development: Leadership, Wellness, Career, Diversity, and Service. 20 students completed the Orientation and started accumulating points toward accomplishing certifications, with 12 new applicants, and 2 seniors graduating with the completion of three certifications each.
athletes were administered the baseline test for the fall semester. The high-impact sports that were tested included Men’s and Women’s Rugby, Men’s Lacrosse and Men’s Ice Hockey. Four post tests were administered to athletes whose injuries suggested they may have sustained a concussion. ImPact Testing policies and procedures were created for the Campus Rec & Wellness Athletic Training manual.
Asial Wright
Rob Fetterly
Melissa Ciment
New staff selected to fill vacancies in three SAA Departments Through the implementation of the our search and hiring process, the top candidates from each search represented ESU alumni each of which were involved as a student staff member or student leader in that department,
Cheerleaders performing at the Homecoming bonfire
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Ass e s s ment Pl a n The various SAA departments completed 19 learning outcome and program assessments as part of the 2018 – 2019 Association-wide Assessment Plan. Highlights of the assessments completed this year include: Coordinator: John Robinson Through attendance at each Hispanic Heritage Month event, non-Hispanic students will be able identify at least three ways in which their understanding of Hispanic culture was enhanced Coordinator: Fernando Alcantar
Results: 32 surveys were collected from students who attended Latin-American Heritage Month events. 65% of students surveyed said it significantly helped them understand more about Hispanic culture. 20% said it moderately helped them understand more about Hispanic culture. 15% said the event hadn’t changed their understanding of Hispanic culture; although specific ways were not presented. Through their work in the SAA Business Office, student staff will be able to demonstrate the development of at least four soft skills by the end of the academic year. Coordinator: Jan Dalton
Results: After working in the Business Office for one year, student workers were evaluated on numerous soft skills. Evaluations were done by staff and student workers also completed a self-evaluation form. By the end of one year, all students had learned professional workplace courtesy, improved communication skills, gained self-confidence, showed growth in interpersonal skills, and learned the importance of paying attention to detail. These are all important skills that enhance our student’s education and provide them with qualities employers are looking for.
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Following student staff training, student staff will achieve at least 85% on a test of computer skills related to the Campus Card Program. Coordinator: Bob Smith
Results: All student staff achieved a score of 95% or more on the post-test on computer skills related to the Campus Card Program Following training, all of the challenge course facilitators in training will achieve a score of at least 90% on a safety, set-up and facilitation test. Coordinator: Madeline Constantine
Result: All those completing the training scored at least a 90% on the test and 75% scored above 90%. The students who did not score above 90% were required to complete additional practice explaining the trust activities. After completing the StrengthsFinder 2.0 Assessment Training, members of the Student Government Association Executive Committee will be able to identify one aspect of their position responsibilities that will directly relate to each of their top five strengths.
Results: All of the members of SGA completed the Clifton Strengths assessment. The three follow-up activities done with the SGA Executive Board, along with three group coaching sessions of the full SGA, allowed the individual students to gain a personal outlook on how they can use their strengths both in SGA, their other organizations and personally; althoough the original goal was not achieved. Following leadership training, club sport leaders will be able to identify how they better understand at least three soft skills Coordinator: Jill Harper
Results: Eight soft skills were presented to the club sports leaders as part of their learning training. Of the 37 participants, 3% were able to identify three of the soft skills on which training was offered that they better understand; 57% were able to identify two of the soft skills presented and 40% were able to identify one. All participants were able to identify at least one. The most commonly identified soft skill was communication (100%); followed by Team Work (51%) and Problem Solving (16%).
Re turn on Investment Re p o r t SAA Programming Summary ROI Summary
June 18, 2018 – May 8, 2019
Total Programs Median Program • Offered I have no idea what i’m putting Duration here, will depend onAverage
2.0 $1,280
112 Total Attendance
Program Cost
Total Student Attendees
11,735 11,085
Student Attendance (Average)
99
Median
$179 Student/Fee Per Hour (Median)
$1.80
Program Connections Total Number of Links to SAA Strategic Plan Innovative Programs
19
Way of the WARRIOR Connections
209 # of Volunteer Hours
1794
Excellence in Services
15
Programs with Collaborators
54%
Foster Active Leaders
36
Enhance the WARRIOR Experience
74
Percent of Program Connections to ESU Student Learning Outcomes Communication: oral, written, & other formats 11% Healthy Development of the whole person 21% Create and critique artistic impression 2% Scientific reasoning to solve problems 5% Information Literacy & Technology 0% Critical Thinking & Analytical Skills 17% Citizen of a diverse, global society 17% 11
C o ll a borati ons SAA values the development and cultivation of collaborations with many different entities both on and off campus to provide the finest co-curricular experiences. Listed below are many but not all the collaborations that have generated impactful opportunities to support and enhance student learning.
Cross Divisional/Departmental • Economic Development & Entrepreneurship*
• Early Start Program
• Multicultural Affairs
• Education Department
• Conference Services
• Recreation Hospitality and Management
• Wellness Education and Prevention
• Modern Languages, Philosophy, and Religion
• Residential and Dining Services
• Theatre • Sociology, Social Work, and Criminal Justice
• Greeks Life
• Career Development • Facilities Management • Orientation program
• Family Weekend Committee* • Gender and Sexuality Center* • Graduate Studies* • Athletics* • International Programs*
• Clinical Exercise Science
• Enrollment Services
• Sports Management
• Computing Center
• Art+Design
• Financial Aid
• Special Education & Rehabilitation
• Schisler Museum & McMunn Planetarium
• Aramark
• Warrior Mentor Program teambuilding*
• Global Learning Community*
External Community • Monroe County Conservation Camp
• Municipal Software*
• Pyramid Health Care-Hillside treatment center
• ESSA Bank & Trust*
• Career and Independent Living and Learning Studies Program
• Lehigh Valley Center for Independent Living*
• China Health Science Symposium
• I AM Group*
• St. Matthews Church*
• Tech Owl*
• Northampton Community College*
• Sunday Morning Breakfast Mission – Philadelphia*
• Lehigh Valley Health Network*
*New collaborations created this academic year.
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Ch a ll e nge s • With most areas of the Association being student-fee dependent, the decline in enrollment continues to challenge the ability to effectively and efficient to offer our programs and services. The enrollment decline, also, impacts revenue from textbook rentals and other bookstore sales; as well as laundry and snack vending revenue with several residence halls being taken off-line.
• True partnerships for programs and initiatives not being established. This resulted in failed collaborations between SAA and other entities and the cancellation of those programs or initiatives or the full responsibility for the effort falling to SAA staff.
• Technology glitches prevented the planned installation of a mobile POS in the Graphics Center and transferring Campus Rec & Wellness membership services over to Mattioli Recreation Center and Rec B. In late May, Touchnet resolved the issue so that we will be able to move forward in the 2019-20 academic year better serve the customers in these areas.
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2 0 1 9 - 2020 Academic Year P riorit ies 1. Stony Acres will complete their Five-Year Program Review 2. A new Memorandum of Understanding will be developed between the Association and the University 3. Reestablish online access for student leaders to their student organization accounts through Municipal Software Incorporated 4. Work with the University to transition the Card Center from SAA over to the University by December 5. Explore opportunities where the Barnes & Noble First Day (course fee) program would be an option to ensure all students have the materials needed, as well as keep 100% of textbook sales on campus. 6. Propose a repurposing of a racquetball space in the Mattioli Recreation Center for Fall 2020 7. Collaborate with ESU Health and Wellness, ESU Facilities Management and University Properties Incorporated to propose a Wellness Way path between Hawthorn Suites and Sycamore Suites. 8. Update the SAA web presence with a modern and responsive theme that can better work on mobile devices by December. The update will include new sites for Student Engagement, Business
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Services and Reservations, as well as revamped sites for Stony Acres, Graphics Center and the Event Calendar; which will enable visitors to navigate from one SAA department onto the other with seamless transitions and easy access to all things SAA under one virtual roof. 9. Insight Series: Student Engagement is revamping leadership development programs with the Insight Series. We are streamlining collaborations with faculty and staff to offer a monthly calendar of academic and developmental programs with topics including career, wellness, philosophy, politics, and spirituality. 10. Launch pilot of Association-wide Student Staff Development Plan 11. Increase awareness among students and faculty regarding price match, rental protocols, and overall bookstore policies.
De p a r tments & Staff Campus Rec & Wellness Department Mission The mission of SAA Campus Rec & Wellness (CRW) is to provide to the University community a safe, rewarding and educational environment designed to promote holistic lifestyles through physical fitness activity, formal and informal competition, leadership development, academic partnerships and opportunities for professional, social and career growth. Guided by Core Values, innovative and diverse programming, and state of the art facilities, CRW’s spirited and committed staff pride themselves in fostering an atmosphere of empowerment that leads to the healthy development of the whole person. Campus Rec & Wellness Core Values • Fostering positive, healthy and holistic lifestyles At CRW we strive to provide opportunities for promoting positive, healthy and holistic lifestyles. Our staff uses their strengths and abilities to provide high quality programming to fit the users’ needs. We are committed to delivering innovative and creative services that lead to physical, emotional, recreational and social growth.
• Leadership Development
CRW’s values development of our student and professional staff. Many of our staff development models are built with “in-training” components to allow the students the time and attention it takes to truly learn the craft. The CRW professional staff trusts and empowers the student staff to mentor one another and lead different planning committees for the programs we offer. We make every effort to promote leadership development to both the student and professional staff by providing encouragement to attend national, regional, and state level conferences. We promote leadership through meetings and workshops and we also encourage our student staff to take advantage of the other leadership opportunities offered on campus and in the community.
• Equity, Diversity, and Inclusion
CRW strives to provide programs and services that meet the needs of all individuals regardless of individual ability or background. We intend to provide a place of community for students and our members and to celebrate the diversity that is represented on ESU’s campus.
• Collaboration and Service
Collaboration amongst other ESU departments and the community is a value that CRW espouses. We believe that by utilizing the expertise that is across ESU’s campus, CRW can truly offer the best services and programs to the campus community. We also pride ourselves in the services we have to offer to the campus community and the surrounding East Stroudsburg/Stroudsburg community. We promote the value of service to our student employees and club sport teams by offering the opportunities to volunteer, donate, and give back to the community.
Jillian Harper, Director
Lauren Motzkin, Assistant Director
Jacob Bricker: Graduate Assistant for Athletic Training Paul D’Imperio: Graduate Assistant for Sport Activities Ivan Mendoza: Graduate Assistant for Wellness Brendan Navin: Graduate Assistant for Fitness Gerard Morgan: Graduate Assistant for Facilities
Paul Culbertson, Assistant Director
Asia Wright, Assistant Director
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Dep a r t ments & Sta ff University Center & Student Organizations Department Mission
John Robinson Ed. D., Senior Director
The mission of the University Center and Student Organizations serves as the community center for all members of the university family--students, faculty, staff, alumni and guests--and delivers a variety of services and facilities and support the operational and programmatic needs of student organizations, campus groups and university departments. In addition, the University Center and Student Organizations Program strives to complement the educational mission of the university through student employment and student leadership development. The area strives to accomplish these objectives in an environment of equality, dignity and respect by:
• Advising student and campus organizations Jill Hill, Reservations Supervisor
in the conduct of their operations and/or planning and execution of their programs;
• Organizing student employment opportunities that promote student personal growth/ awareness and enhance the co-curricular experience;
• Providing services and resources to campus/ student organizations and faculty/staff advisors to increase their effectiveness;
• Encouraging students’ critical thinking through their planning, organizing and promoting of co-curricular activities; Fernando Alcántar, Director of Student Engagement
• Cultivating the development of effective interpersonal communication skills and the ability of students to work cooperatively in the achievement of common goals;
• Modeling and facilitating respect, understanding and appreciation of racial, ethnic and cultural diversity;
• Maintaining informal gathering areas for meetings, socializing and study;
• Providing functional meeting locations, Melissa Ciment, Assistant Director of Student Engagement
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program and activity space and support services for student organizations and university departments;
• Assisting Student Service Departments housed in the University Center (i.e. Campus
Card Center, University Store, Food Court, Credit Union, Career Development, Computing Labs) in fulfilling their facility and operational needs.
Student Engagement Department Mission SAA Student Engagement is dedicated to the support of East Stroudsburg University by fostering leadership, synergy, and community through holistic, diverse, and innovative programs and service opportunities which dynamically enhances the Warrior experience. In Student Engagement we promote the unity and growth with four key objectives:
• Community: We foster community by developing
spaces for social interaction with entertainment, excursions and activities geared at growing the spirit of community among our Warrior family.
• Leadership: We promote growth by offering
resources for leadership development with trainings and experiential learning activities geared at enhancing the influential power of the Warrior mind.
• Diversity: We forge inclusion by crafting initiatives
for cultural competency with forums, presentations and eye-opening interactions geared at learning about and celebrating the colorful spectrum of the Warrior identity.
• Service: We give back to our community by engaging in social justice programs with service trips and on-campus projects geared at participating in civic engagement cultivating a sense of duty within the Warrior essence.
Katie Kraemer, Graduate Assistant for Marketing Jordon Ellison, Graduate Assistant for Student Engagement
Business Services Department Mission
Madeline C Constantine, Program Director, Co-Challenge Course Director
Chuck Constantine, Caretaker, Co-Challenge Course Director
Stony Acres Department Mission The primary purpose of Stony Acres is to serve as a recreation site and field campus for the students, faculty, staff and alumni of East Stroudsburg University in support of the Institution’s mission. Stony Acres strives to administer facilities, programs, and services that encourage the pursuit of outdoors recreational activity, promote co-curricular involvement, foster leadership development, and provide social opportunities. Stony Acres provides similar opportunities, on a contractual basis, for community and business organizations. All constituents are served in an environment of equality, dignity and mutual respect.
These objectives are accomplished by providing:
• Meeting/ activity space for campus and non-campus organizations;
SAA Business Services is dedicated to providing excellence in services, fostering active leaders, and promoting student success at ESU through the effective oversight of the Student Activity Fee, following policies and procedures regarding SAA funding while strictly adhering to generally accepted accounting principles. We strive to achieve this mission by:
• Safeguarding the assets of clubs, organizations
and SAA departments as well as the integrity of all confidential or proprietary information;
• Analyzing and preparing operating statements and budgets;
• Analyzing data to deliver meaningful financial
reports and advice to support decision-makers;
• Administering comprehensive employee
compensation/benefits programs, including payroll operations;
• Facilitating departments’ purchasing needs as well as their hardware and software requirements;
• Fostering student learning/development through their active participation in governance and allocation processes;
• Experiential learning programs through utilization of the
• Supporting the use of technology to constantly
• University student groups and administrative
• Utilizing appropriate risk management strategies
Challenge Course;
departments opportunities for collaboration;
• Recreational and educational outdoor programming as well as service opportunities that appeal to individual members of the University community, campus groups and the surrounding community;
Jan Dalton, Director of Business Services
improve the quality of services; and
• Facilitating external auditing/reporting in
accordance with Generally Accepted Accounting Principles (GAAP).
Renée Keiper, Administrative Assistant
• Governance/ management opportunities for students
through active participation on the Stony Acres Advisory Board;
• An outdoor, new student orientation program (“Quest”),
is designed to increase personal awareness, set goals for their first year, and discover their growth potential. Additionally, the program’s focus is to help students create connections, build relationships, and discover firsthand the opportunities at Stony Acres.
• Students with opportunities to study the environment and
Cindy Vojnovic, Graphics Center Supervisor
Doreen McCord, Account Manager
Sharon Wary, Account Manager
organisms in their natural habitat.
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Dep a r t ments & Sta ff Campus Card Services Department Mission The mission of the East Stroudsburg University Campus Card Services is to provide the members of the academic community with a single campus photo identification system that enhances security, facilitates customer service and improves operational efficiency by enabling pre-approved card access to a variety of university activities/functions. Our mission will be accomplished by:
• Providing students, faculty and staff with an identification card that enhances Robert R. Smith Sr., Director of Campus Card Services
a safe and secure access environment while on campus;
• Providing students with alternative purchases through our off campus
merchant program which supports campus community relations through business partnerships;
• Providing efficient, effective and professional service to students, faculty and employees of the university;
• Enhancing and expanding technology infrastructure to support the evolving needs of the card program and
• Providing a one card solution to a variety of university systems and services. Adam Walker: Graduate Assistant Robert Flatterly, Customer Service Representative
Members of the Student Government Association at “The Big Event” community service project.
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SAA Board of Directors Ms. Judaha Amoroso – Chairperson Mr. Darian Cruz – Secretary Ms. Chelsi Roberts-Williams – Treasurer Mr. Joseph Akob – Executive Director Dr. Faith Waters Dr. Seewoonundun Bunjun Mr. Makenley Jean Ms. Allison Conklin Ms. Suzanne Mueller (Fall 2018) Ms. Kyndra Goodwyn Ms. Denise Chaytor-Zugarek (Spring 2019) Dr. Caroline Kuchinski (Spring 2019) Dr. Doreen Tobin (non-voting) Mr. Ken Long (non-voting) Mr. Miguel Barbosa (non-voting)
O rg ani z ati onal C h a rt
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