QA Education - Conflict Management & Physical Intervention

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Conflict Management & Physical Intervention

MINIMISING & MANAGING VIOLENCE & AGGRESSION

Specialists in the management of violence and aggression (MVA) in education

Whilst there is some great practice across education, health and social care, there are still too many services that focus on management of behaviour or risk rather than on prevention and better meeting needs. A positive and proactive approach is vital to anticipate potential triggers for behaviour that challenges, and minimise the likelihood of, or avoid the need to use, restraint.

We provide individuals with the understanding and skills to build positive relationships and defuse, prevent, reflect and learn from conflict.

MMVA - (Minimising & Managing Violence & Aggression) offers training in:

• Positive Behaviour Support (PBS)

• Conflict Management / Resolution

• Physical Intervention Training

• Understanding Body Mechanics

Find out about the services we offer and how our training creates a safer environment for your service users, your staff and your organisation.

CONFLICT MANAGEMENT & PHYSICAL INTERVENTION | 2 |www.qaeducation.co.uk T: +44 (0) 843 886 8273 • E: info@mmva.co.uk • www.mmva.co.uk

Welcome to MMVA - Conflict Management & Physical Intervention Specialists

Whilst there is some great practice across the education sector, there are still too many services that focus on management of behaviour or risk rather than on prevention and better meeting of needs.

A positive and proactive approach is vital to anticipate potential triggers for behaviour that challenges, and minimise the likelihood of, or avoid the need to use, restraint

We are specialists in the management of violence and aggression (MVA) training in many workplace sectors such as social care,education, health & the NHS and commercial clients.

Schools and Education

MMVA provide a bespoke de-escalation and positive handling training for children and young people. Our team teaches to the highest standards expected from any quality training provider. Our positive behaviour and handling strategies have been implemented into many sectors and allow flexibility for the management of challenging individuals reducing work based stress and increasing safety and security for everyone. Managing challenging behaviour in schools and education can be significantly reduced by staff understanding conflict management

and having the skills to cope.

MMVA - (Minimising & Managing Violence & Aggression) offers training in:

• Positive Behaviour Support (PBS)

• Conflict Resolution / Management

• Physical Intervention training

• Understanding Body Mechanics

• Other associated training - Training Courses

MMVA also provides individuals with the understanding and skills to build positive relationships and defuse, prevent, reflect and learn from conflict. The physical intervention and restraint techniques taught on our courses have been independently, medically risk assessed by the Institute of Conflict Management. Our Physical intervention and restraint techniques are taught within the guidelines of the following organisations:

• NHS Protect

• BILD (British Institute of Learning Disabilities)

• Department of Education

• Department of Health & Social Care

• Restraint Reduction Network (RRN)

MMVA (Minimising & Managing Violence & Aggression) is equivalent to:

• PMVA (Prevention Management of Violence and Aggression)

• Positive Handling (a term often used in schools and education services)

• MAPA (managing aggression and potential aggression)

• MOVA (management of violence and aggression)

MMVA do not use pain compliance-based skills, nor any restraint that compromises the airway, breathing or circulation. Our training is safe, ethical and always emphasises the importance of prevention and de-escalation.

| CONFLICT MANAGEMENT & PHYSICAL INTERVENTION | 3 www.qaeducation.co.uk |
Whilst there is some great practice across the education sector, there are still too many services that focus on management of behaviour or risk rather than on prevention and better meeting of needs.

Specifications for learning & qualifications

This means they are confident that the training they provide is appropriate, proportional, meets identified needs, and any elevated risks are highlighted and adjustments made where needed. This is performed by completing a “Training Needs Analysis” to ensure the training is fit for purpose

This training programme forms part of our application to achieve certified training service status. We are currently ‘working towards’ certification against the RRN standards (Restraint Reduction Network

Conflict Management and Physical Intervention Training Courses

The Minimising & Managing Violence & Aggression course is designed to provide a solution to all levels of challenging behaviour. The course covers conflict resolution models including warning signs of aggression and triggers that may cause behaviour to escalate. Passive holds designed for lower level intervention and escorting, through to secure holds for a more proactive intervention ensures both staff and client safety. Breakaway techniques are taught for personal safety and to de-escalate aggressive situations. The emphasis is placed on de-escalation and safety throughout and physical intervention and should only ever be used as a last resort. Legislation is also taught building an awareness of law and medical complications that may arise from physical intervention

Contact

Telephone: +44 (0) 843 886 8273

Email: info@mmva.co.uk

Hours: 9.00am to 5.00pm - Monday to Friday (Phones will be diverted to offer 24 hour service - it may go to answer phone so please leave a message)

Web:www.mmva.co.uk

| CONFLICT MANAGEMENT & PHYSICAL INTERVENTION | 4 |www.qaeducation.co.uk
Before developing and delivering any training, a good training provider engages with the organisation or service that needs training and finds out as much information as possible about the needs and characteristics of the staff and the people they support.

Prices shown below are for group bookings. Our group booking prices start at just £600 per day for up to 12 people.

All courses are held at our training facilities:

MMVA, 4 Midland Court, Midland Way, Barlborough, Chesterfield. S43 4UL

09:00 to 17:00

(Accommodation located locally)

3 Day Package

£1500 (was £1800 - saving £300)

Conflict Management (1 Day)

L2 Physical Intervention (2 Days)

4 Day Package

£2000 (was £2400 - saving £400)

Conflict Management (1 Day)

L2 Physical Intervention ( 2 Days)

Advanced Physical Intervention ( 1 Day)

5 Day Package

£2500 (was £3000 - saving £500)

Conflict Management (1 Day)

L2 Physical Intervention (2 Days)

Advanced Physical Intervention (1 Day)

Handcuffing (1 Day)

5 www.qaeducation.co.uk |

Our Reviews

See what our customers have to say...

Amazing staff. So friendly and informative. Definitely the best training course I’ve been on. Andy and zoe do not make it boring at all. I took a lot away from session. Brilliant !! Thank you

08 February 2023

Had a truly great day found the course very informative.safe way of using restraint on patients. Andy and Zoe made the course a pleasure to do lots of laughs along the way .

07 February 2023

Just finished my three day course with Andy and Zoe and having never done conflict management and physical intervention training but having knowledge on both subjects through a family member that does the same job as me I found it really interesting, informative and effective. It was never boring or draining, they could both have a laugh whilst maintaining their professionalism and they definitely worked us beyond our comfortability. Couldn’t have asked for two better instructors! Thank you!

08 December 2021

The training was made fun and enjoyable, ensuring everyone in the room took part. This helped to make it memorable. Andy and Zoe work like a well oiled machine making everything flow and become second nature.

01 November 2019

Amazing staff. So friendly and informative. Definitely the best training course I’ve been on. Andy and zoe do not make it boring at all and Leanne is awesome in making sure everything is sorted on the administrative side and replies back to all emails efficiently.

31 May 2019

| CONFLICT MANAGEMENT & PHYSICAL INTERVENTION | 6 |www.qaeducation.co.uk
| CONFLICT MANAGEMENT & PHYSICAL INTERVENTION MINIMISING & MANAGING VIOLENCE & AGGRESSION T: +44 (0) 843 886 8273 • E: info@mmva.co.uk • www.mmva.co.uk

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