Training and development

STAFF B Y 1,046 HOURS OF TRAINING COMPL E T E D 98% COMPLETED TRAINING

1,046 hours of training completed by staff 98% of staff completed compliance training 2% partially completed

while increasing their capabilities in mentoring, coaching and providing support to their staff. Other positive outcomes included enhanced collaboration and crossteam interactions and increased awareness about psychological safety within the work environment.

By engaging with our managers and leaders around Evolve Housing’s internal culture, we have been able to drive accountability, model and address positive behaviours and demonstrate ways to encourage continuous improvement, agility and adaptability.

Forty-two staff members are now participating in the program, representing 36% of our total workforce. Through our Talent and Succession Framework, an additional 14 employees who are identified as showing strong potential have been invited to participate in the Leadership Program in the next financial year.

Evolve Housing is committed to supporting all staff to increase their capabilities and competencies. To ensure continual improvement, employees are encouraged to establish formal development goals with their managers. Additionally, through our Continued Education Policy we offer up to $5,000 each year to staff who wish to pursue external tertiary education. This year, all employees nominated development goals and 13% of the workforce applied for our Continued Education funding. This funding enabled staff to undertake tertiary studies in many different competencies including Mental Health and Psychology, Counselling, Accounting, Building Management and Real Estate and Property Management.

A major focus this year has been to build the project management skills and competencies of staff. Almost a third of employees (27%) completed specialised training in this area, facilitated by Project Management Networks Consulting. We also supported our Social Community Housing team to gain further tertiary qualifications and academic knowledge, with 23% of this team commencing a Certificate IV in Housing during the year.

In recognition of the challenging times our workforce was facing, especially during Government-enforced lockdown periods both at work and at home, we offered a series of masterclasses on maintaining productivity, engaging remotely and supporting positive wellbeing. Topics included building resilience, mindfulness, personal organisation when working remotely and survival strategies for parents during lockdown.

Additionally, People & Culture supported the IT team with training staff to be able to efficiently and effectively use new technology and IT systems implemented to support the hybrid working model.

STAFF AGE 1 (<1%) <20 YEARS 12 (10%) 20–29 YEARS 34 (29%)30–39 YEARS 26 (22%) 40–49 YEARS 29 (26%) 50–59 YEARS 15 (13%) 60+ YEARS

117 TEAM MEMBERS

During 2021–22, Evolve Housing had a workforce of 117 team members, slightly lower than the previous year. 60% of our employees were frontline workers who directly support our clients.

RETENTION

Our employee staff retention remains high with a rolling average of 97.92%.

CULTURAL BACKGROUND

• 24% of staff primarily speak a language other than English at home. • 38% of staff identify with another ethnicity other an Australian.

Stephanie Genovese, Case Coordinator Resident Services.