Excel Enterprise
Selling Skills To Engage Customers: Why Your Sales Teams Are Not Getting Results Nic Hallett
www.excelenterprise.co.uk
What’s A Sales Managers Dream? For their sales team to have selling skills that engage customers!
What’s the Reality?
Most managers realise that their sales team are sadly lacking in this department.
All Is Not Lost... A Customer Wants a Sales Person Who Knows and Understands ; • Their Issues and Problems • Believes They Can Help Solve Them • Providing They are Being Sold a Reliable Product
So Why Do Sales People Fall Down On This ?
The answer is simple; They fail to discover the common agenda both parties are working towards...leading to trust.
An Out Dated Approach... • Often sales people are using an out dated selling process • Customers need a new and different approach
Outcome Selling Is A Way To Sell At Speed Based On Outcomes………all about Results
Outcome Selling • Have an Outcome for Each Step of The Sales Process • • • •
Rapport Building Techniques Advanced Communication Shared Agenda Makes Selling Easier
World Class Training & Development
Training solutions for sales professionals • Delivering success for over 25 years
• Over 120 Clients • Across 24 countries – in 8 languages • Average satisfaction rating of 93% in last 3 months
Get In Touch To find out more about our Outcome Selling Programme and our case studies contact us at: www.excelenterprise.co.uk Excel Communications (HRD) Ltd, 45 West Street, Marlow, Buckinghamshire, SL7 2LS tel: +44 (0) 1628 488854