VGM Awards 2023 Event Program

VGM Awards Ceremony 2023

Welcome

Good evening, VGM employee owners. It is my honor to welcome you all tonight to the VGM Awards Ceremony.

VGM is an incredibly special company, and it is the employee owners who are responsible for its success. Success can come in any form, in any capacity— from making sure a patient gets the DME that fits their needs to overseeing an entire program overhaul to ensure it runs smoothly. The finalists recognized tonight raise the bar in their respective areas—and whether their successes are upfront or behind the scenes, their impact on VGM is still felt.

One of VGM’s key principles is to Make a Difference, and whether or not someone takes home an award, each of these finalists have made a difference for the company in some way, and they all deserve the recognition.

Thank you, friends, family, and employee owners, for joining us tonight to cheer each other on!

Mike Mallaro, CEO

Your Hosts

MATT WALLER President, HOMELINK

Matt entered the healthcare industry through HOMELINK’s parent company, VGM Group, and since then has helped HOMELINK successfully develop and implement new product lines such as physical therapy, hearing healthcare, and home and vehicle modifications. During his time with HOMELINK, Matt has contributed to HOMELINK’s growth in both workers’ compensation and group health business development and sales team efforts.

He earned his bachelor’s in communication studies from the University of Northern Iowa. Outside of work, Matt is passionate about serving on community-related committees and boards. He also founded the non-profit organization Diamonds and Fields, an organization that built the first all-inclusive Miracle League baseball field in Northeast Iowa at All-Play Ballpark in Parkersburg.

SARA LAURES

Chief People Officer, VGM Group, Inc.

Sara Laures is the Chief People Officer for VGM Group, Inc., where she oversees people and culture strategy, human resources, talent acquisition, organizational development, facilities management, and manages corporate projects that support the success of VGM’s multiple businesses and its employees. Sara has held multiple roles at VGM during her career. She began in 1998 in HOMELINK as a patient care coordinator, and for 14 years was a part of VGM Education leadership. In her current role, Sara has worked to expand workplace flexibility guidelines when VGM transitioned to a work-from-home policy, improving work-life balance of all employees—especially working mothers.

Sara has a bachelor’s degree in health services administration from Upper Iowa University. To further support and recognize employeeowners at VGM, Sara has grown Women in Leadership (WIL), helps guide the Diversity, Equity, and Inclusion (DEI) Committee, and is the senior leader sponsor for the Young Professionals group. She also serves on several boards and task forces in the Cedar Valley Community.

7:00 p.m. Cocktail Reception

7:30 p.m. Dinner

Welcome Message

Sara Laures & Matt Waller

8:00 p.m. AWARDS CEREMONY PROGRAM BEGINS

Presentation of Ace of Initiative Award Sara Laures

Presentation of Innovator Award Matt Waller

Presentation of Difference Maker Award Sara Laures

Presentation of Problem Solver Award Matt Waller

Presentation of Out of the Box Thinker Award Sara Laures

Presentation of the 2022 Van G. Miller

Employee Owner of the Year Award Mike Mallaro

9:00 p.m. Celebration Reception and Photos

9:30 p.m. Program Ends

Finalist ACE OF INITIATIVE

Amber Jo Brauner

AMBER JO BRAUNER CORPORATE ACCOUNTING

Role at VGM: Accounts Receivable and Billing Manager

I oversee billing, payment application, and collections for most divisions within VGM.

Total Years of Service: 4.5 years

Hometown: Waterloo, Iowa

Family: My husband, Andy, and I are blessed to have an 18-month-old daughter, Aspen, and a fur baby, Duke the beagle.

Something People May Not Know: I am a huge history buff! One of my favorite hobbies is watching historical documentaries.

What Would Be Your “Walk-Up” Song?: “It’s a Great Day to Be Alive” by Travis Tritt

How Does it Feel to be a Finalist?: Being nominated for the VGM Awards is a true honor, but being named a finalist truly left me astonished! I have been fortunate to work with and learn from so many talented employee owners during my time with VGM, and I would not be the person I am today without their guidance.

Why Amber Is an Award Finalist: “Amber Jo has made an impact on the VGM Forbin business since she stepped into her role earlier in 2022. She led her team to partner with ours to decrease bad debt that had gotten pretty out of hand throughout 2021. We were prepared to outsource but never had to do that in the end thanks to Amber making us a priority! She is eager to learn our business and is always asking how she can assist in impacting our business financially. She goes above and beyond and is always available to help. She is smart, she is nice, she is all the things that exemplify amazing service.”

– LINDY TENTINGER, VGM FORBIN

Finalist ACE OF INITIATIVE Matt Flaherty

MATT FLAHERTY VGM FULFILLMENT

Role at VGM: Director of Sales

I help providers (HMEs/DMEs and VGM members) onboard to our Fulfillment program.

Total Years of Service: 12 years

Hometown: Rock Island, Illinois

Family: I am the youngest of three siblings. My mother and father live in Cedar Falls and have been married for 48 years. I have four nieces and nephews along with my significant other, Sarah, and my dog, Mischa.

Something People May Not Know: I love all things basketball, and I referee high school hoops. I enjoy distance running, I’m left-handed, and I love playing poker.

What Would Be Your “Walk-Up” Song?: “Hold On, I’m Comin’” by Sam & Dave

How Does It Feel to Be a Finalist?: It’s an incredible honor to be nominated as a VGM Awards finalist. I feel so fortunate to be a part of the great and amazing team in Fulfillment, and what we do every day matters to so many people.

Why

Matt Is an Award Finalist: “Matt has transformed himself in recent years to be a driven, dedicated, strong performer. Looking at where he started, his transformation story to someone working hard and succeeding in his role is one to be admired.”

– MIKE MALLARO, VGM GROUP, INC.

Finalist ACE OF INITIATIVE

Rosemarie Jara

ROSEMARIE JARA HOMELINK – ACCOUNTS RECEIVABLE

Role at VGM: Accounts Receivable Associate

Working in the business office, I work with insurances to get claims paid, writing appeals, correcting claims, and identifying trends. While I am no longer on the front lines of patient care, the work I do challenges me to problem solve, which is what I love most about what I do.

Total Years of Service: 2 years

Hometown: Piscataway, New Jersey

Family: My husband, David, and I have been married for 18 years, and we have three boys. Brayden is 13, Andrew is 8, and Christopher is 5.

Something People May Not Know: I love art and have been into drawing and painting my whole life. However, as an adult I have gotten into decorating cakes for fun and enjoy the challenge of creating edible works of art.

What Would Be Your “Walk-Up” Song?: “Sunshine” by OneRepublic

How Does It Feel to Be a Finalist?: I am so humbled to have been nominated. I honestly just look to do my very best and help others daily. I never expected to be nominated at all, but what an honor and blessing to be appreciated and acknowledged this way. I feel fortunate to work with such amazing people and for a wonderful company.

Why Rosemarie Is an Award Finalist: “Rose has played a vital role in the Accounts Receivable team culture and development of the department as a whole. She has taken it upon herself to ensure cohesiveness amongst her teammates and leadership. In the last year, she has been able to see the larger work at hand and integrate her daily work into the bigger vision. Rose is willing to speak up for herself and team and provide meaningful feedback to ensure things continue down a positive road, or to assist in pivoting when improvement is necessary.”

– LAUREN CRAWFORD, HOMELINK

Finalist ACE OF INITIATIVE

MATT OHL TWO RIVERS MARKETING

Role at VGM: Videographer/Editor

I primarily work as an animator and post-production editor for the B2B clients 2RM services. I work together with my video team member and supervisor, Max Cavett, and we manage and fulfill requests from all the agency’s client clusters. There are opportunities to go on video shoots each year, with a recent upstate New York trip being a favorite.

Total Years of Service: 1 year

Hometown: Independence, Iowa

Family: I’m an identical twin with my brother, Mitch. My father and stepmother, Steve and Mary; mother and stepfather, Julie and Kent.

Something People May Not Know: I’ve hiked the 14th highest summit in the U.S., Mount Elbert.

What Would Be Your “Walk-Up” Song?: “Car 24” by SEATBELTS

How Does It Feel to Be a Finalist?: I’m honored to be a finalist, and I’m thankful for the 2RM and VGM employee owners who I’ve enjoyed working with. There’s so much talent at Two Rivers Marketing and VGM, and I’m appreciative to be a member of the team.

Why Matt Is an Award Finalist: “Matt joined 2RM at what turned out to be a very opportune time. As a creative department, we knew one of the areas in which we needed to skill up in 2022 was our animation and motion graphics work. This was an area that wasn’t covered in school for most of our 20-person design team but was quickly becoming a must-have skill for the work we do to support our clients. Matt designed a curriculum that introduced the basics to a team with a range of experience in this area and did so with thought, efficiency, and an exorbitant amount of patience. And through that training our entire design team is comfortable working in this space and a majority of them are putting it to use for our clients—raising both the quality and the value of our work.”

– DREW JONES, TWO RIVERS MARKETING

Innovator

Finalist INNOVATOR Jesse Farris

JESSE

FARRIS VGM FORBIN

Role at VGM: Director of Business Technology

My team takes care of all things technical for VGM Forbin. They monitor and maintain our customers’ technology needs along with the infrastructure that runs our websites. They also manage our web development projects from sale to go-live, including billing and day-to-day operations.

Total Years of Service: 3 years Hometown: St. Louis, Missouri

Family: I have my wife, Emily; two daughters, McKenzie (7) and Brynley (5); and two dogs, Jack and Scout.

Something People May Not Know: I lived in 10 different states and moved over 15 times before 8th grade.

What Would Be Your “Walk-Up” Song?: “I Won’t Give Up” by Jason Mraz

How Does It Feel to Be a Finalist?: This year was full of challenges, both personally and professionally. I could think of several people I would nominate to take my place. Being thought of, much less nominated for a VGM Award, is beyond humbling. I’m incredibly fortunate to be supported by a fantastic team and leaders. Any success I have is because of the hard work and dedication of the employee owners around me.

Why Jesse Is an Award Finalist: “Jesse has an entrepreneurial mindset. His ideas are not limited to how we’ve done things in the past or why something might not work. If he sees an opportunity to improve our service offering or find a solution that customers cannot find elsewhere, he makes sure to bring it to the forefront. At Forbin, we have a mission of creating raving Forbin fans, and he has some great relationships with our IT customers who often refer new business to us. A lot of our revenue growth has come organically through these referrals. This is a true customercentric model at work, and Jesse is in the middle of this as a trusted partner of our customers.”

– LINDY TENTINGER, VGM FORBIN

Finalist INNOVATOR

DARIAN SCHMIT HOMELINK

Role at VGM: Director of Operations

I oversee three amazing teams who make my job easy. I support those managers and leadership teams, ensure they have the tools and resources they need to succeed, and then I try to get out of their way. I am also the current Education Chair for our VGM Diversity, Equity, and Inclusion Committee. I love having the opportunity to connect with other leaders and learners regarding allyship and ensuring that our organization is the best it can be. I have a background in Human Services and Education, so I lean on that knowledge to help me navigate tough situations and help support people through tough situations of their own.

Total Years of Service: 3.5 years

Hometown: La Porte City, Iowa

Family: My family consists of my husband, Spencer, and our baby girl, Chandler Jean, who will be one in May. We also have 2 cats, Shaye and Dre. Spencer and I love golfing, road trips to find new places to eat, and most recently, watching C.J. discover the world and new skills every day.

What Would Be Your “Walk-Up” Song?: “Fighter” by Christina Aguilera

Something People May Not Know: I certainly could do more when it comes to environmentalism, but I am passionate about using cloth diapers on my daughter, reusable paper towels and Ziplock bags, and purchasing sustainably sourced clothing items.

How Does It Feel to Be a Finalist?: I am so honored to have been nominated at all, let alone selected as a finalist. I don’t show up every day with the intent to achieve awards or public recognition. I genuinely care about the organization, the people around me, and those we serve. I know that others at VGM genuinely care about me too, and working here has changed my life for the better in more ways than one. I have created lifelong friendships, grown as a person and professional, and learned more than I ever expected. I want my fellow employee owners to know that we all have an opportunity to truly make a difference and how fortunate we are to be a part of something as special as VGM is.

Why Darian Is an Award Finalist: “Darian shows a focus on developing herself, as well as developing and serving others. She’s not afraid to speak her opinion, but also has an incredible ability to truly listen to others and be open to different perspectives. In her communication with her team, she is inclusive and respectful. It is evident that she wants to Make a Difference in the lives of those that she leads.”

– KELSEY BURKE, HUMAN CAPITAL

Finalist INNOVATOR Jason

JASON STORTZ REDSTONE CONTENT SOLUTIONS

Role at VGM: Co-President

I manage operations, support, and development for Redstone. My goal is to train, develop, and mentor the next generation of solution imagineers for our customers.

Total Years of Service: 2 years Hometown: Erie, Illinois

Family: I have a wife, Leanne, and an 18-year-old daughter, Jaylee.

Something People May Not Know: I help my wife run a charity organization called Adam’s Alliance to raise money for a cure for multiple sclerosis.

What Would Be Your “Walk-Up” Song?: “Burn the Ships” by For King & Country

How Does It Feel to Be a Finalist?: I am humbled and have been incredibly fortunate to have mentors and collaborators who have been generous with their time, wisdom, and knowledge. I can only hope that I have been as helpful to others as they have been to me. Cheer Each Other On!

Why Jason Is an Award Finalist: “Jason came to VGM via the acquisition of Redstone Content Solutions. Jason has been the leader of Redstone’s employees, setting the example for his team to lean into change and to be open to a future with VGM. He is a tremendous asset to VGM, as he makes conscious efforts to win over customers and to fully participate with his team. I view Jason as VGM’s Yoda.”

– JIM NYGREN, VGM INSURANCE

Finalist DIFFERENCE MAKER Ryan Johnson

RYAN JOHNSON TWO RIVERS MARKETING

Role at VGM: Manager, Strategic Communications

I manage media relations on behalf of my client, Doosan Infracore North America, at Two Rivers Marketing. I am also involved in developing communications for our client’s digital channels and managing a custom publication that is published twice a year.

Total Years of Service: 20 years Hometown: Marshalltown, Iowa

Family: I’ve been married to my wife, Jayme, for 21 years. She has worked for the Department of Veteran Affairs for the past 21 years. We have four children: Ben (19), Clare (17), Anne (13), and Kate (8).

Something People May Not Know: Since joining Two Rivers Marketing in March 2002, I’ve been on more than 500 flights and traveled to 52 different airports, including a business trip to Seoul, South Korea, in 2019. I may also hold the agency record for work trips to Las Vegas for trade shows: 19 as of November 2022, plus two more coming in Q1 2023.

What Would Be Your “Walk-Up” Song?: “Don’t Stop Believin’” by Journey

How Does It Feel to Be a Finalist?: I was humbled to be recognized among my peers for my work at Two Rivers Marketing. For the past 20-plus years, my hard work and dedication to the company have enabled my family to grow and prosper. I will always be thankful for the opportunity to work here and grow as a public relations professional. I couldn’t be successful without our leaders at 2RM, my mentors, and my colleagues. We work as a team to be successful and do great work on behalf of our clients. I’m proud to tell others where I work and the clients we serve.

Why Ryan Is an Award Finalist: “Ryan is a longtime Two Rivers Marketing associate who is well-known and well-respected by his team and clients alike. As with many of our accounts, his clients manufacture technical products that can be difficult to grasp. Ryan takes great pride in both understanding the technical nuances of the equipment and creating compelling content/communications. He truly is an extension of our clients’ marketing teams—a position that Two Rivers strives for. He works closely with editors from a broad array of key media, and the relationships he has developed aren’t just valuable to our agency; they provide real, tangible value for our clients.”

- ZAC KELLER, TWO RIVERS MARKETING

Finalist

DIFFERENCE MAKER Andrea Lounsberry

ANDREA LOUNSBERRY VGM FULFILLMENT

Role at VGM: Customer Service Representative

I help assist our customers in ensuring their patients’ packages are picked, packed, and shipped so their patients receive the medical supplies needed to better enhance their lives.

Total Years of Service: 4 years Hometown: Atlantic, Iowa

Family: My husband, Andy, and I have been married for 8 years. We have two boys, Caiden, who is 12 years old, and Rhett, who is 2 years old. We also have a black lab, Timber.

Something People May Not Know: I was once on the show Total Request Live (TRL) in New York City and met Johnny Knoxville, Carmen Electra, and Daddy Yankee.

What Would Be Your “Walk-Up” Song?: “This Is How We Roll” by Florida Georgia Line

How Does It Feel to Be a Finalist?: Wow, I was shocked! Out of all the deserving people who work for this company, I am beyond honored to be chosen as a VGM Awards finalist. It feels so good to be honored and recognized for the hard work that is put in each day. I work alongside a pretty fantastic group of people, which makes it easy to come to work every day and love what I do!

Why Andrea Is an Award Finalist: “Andrea works tirelessly to support our largest customer, Adapt Health. During our system upgrade, I’d be logged on late at night, and there’s Andrea making order swaps to ensure Adapt’s orders go out the next day. She goes the extra mile, if needed, to take care of her customers and does this without prompting. She’s a huge asset to the Fulfillment CS team. She delivers excellent customer service above and beyond the call every single day, and she’s unflappable during challenging situations.”

Finalist DIFFERENCE MAKER

MIRANDA MURPHY VGM & ASSOCIATES

Role at VGM: Director of Strategic Initiatives

I support and help execute a wide range of business needs and priorities for VGM & Associates’ communities and services.

Total Years of Service: 2 years

Hometown: Alleman, Iowa

Family: My parents are Mike and Bonnie, and I have three sisters: Megan, Riley, and Jaedon.

Something People May Not Know: I have a twin sister.

What Would Be Your “Walk-Up” Song?: “It’s a Great Day to Be Alive” by Travis Tritt

How Does It Feel to Be a Finalist?: I am thankful for all the great people I get to work alongside each day and the leaders who have invested in me, providing support and opportunities to grow. I feel honored to be recognized and appreciate being considered for this award.

Why Miranda Is an Award Finalist: “I have been able to partner with Miranda on a few initiatives at VGM like employee recognition and leadership development as she has been partaking in the Evolving Leader Program. She brings a tremendous amount of hope and excitement into the company that challenges me (and others) to perform at their best. I recently coordinated a team-building and volunteer event with her between Associates and Fulfillment, and she was flawless at execution and communication and a great partner to have. We had a goal of 25 volunteers, and with her help we came away with 28!”

– RAQUEL ITA, VGM FULFILLMENT

Criteria AWARD AND NOMINATION

Problem Solver

• Fearless and courageous

• Takes risks in order to take a team in a new direction

• Ensures that risk taking is in the best interest of the entire organization

• Doesn’t shy away from a problem

• Takes advantage of all opportunities to learn from mistakes

Finalist PROBLEM SOLVER

CARLY ACKMAN VGM FULFILLMENT

Role at VGM: Outbound Team Lead

I oversee operations on second shift. I try to find a solution to any problem anyone might have and do my best to make the transition between shifts go as smoothly as possible.

Total Years of Service: 6 years Hometown: Buckingham, Iowa

Family: My parents are Dan and Barb, and my brother, Mitchell, also works in Fulfillment with me.

Something People May Not Know: I have over 200 pairs of crocs!

What Would Be Your “Walk-Up” Song?: “Cotton Eye Joe” by Rednex

How Does It Feel

to Be a Finalist?: I am very grateful and honored to be recognized. There are so many wonderful employee owners who work hard every day deserving of this recognition. I am truly amazed and humbled to be one of the finalists. I would like my fellow employee owners to know how much I appreciate getting to work with such incredible people every day. I started in Fulfillment when I was just a teenager, and now I lead the next generation of teenagers to success. I am so lucky to be a part of this team.

Why

Carly Is

an Award Finalist: “Carly is the most selfless coworker I’ve ever had, and she puts everyone first before herself. She works long hours to make everyone else’s life easier and the shift transition as smooth as possible. A day here without Carly shows just how much better she helps everything work. The warehouse rallies around her, and she connects on a work and personal level with so many employees, whether they are a long-time vet of the warehouse or a fresh-faced high schooler at their first job. Even when she’s rocking a pair of Mad Max style crocs, she’s ready to help. Carly is the best and deserves this recognition.”

– JUSTIN KOWEIL, VGM FULFILLMENT

Finalist PROBLEM SOLVER

AARON HIBBEN VGM CORPORATE IT

Role at VGM: Service Desk Supervisor

I oversee the IT Help Desk team. My primary roles include being the intermediate between the Help Desk team and the business units. I frequently work with other division leaders to improve our IT processes and try to make their job painless from the IT side. I’m also the initial contact on IT projects that affect our Help Desk team.

Total Years of Service: 4 years

Hometown: Waterloo, Iowa

Family: I have been married to my wife, Meggen, for 11 years, and we have two children: Aaden, 6, who is a 1st grader at Poyner in Evansdale, and daughter, Braelynn, 3, who is currently attending preschool at Sonrise in Waterloo.

Something People May Not Know: I’m a huge fan of pro wrestling. I loved it when I was a kid and have gotten back into it in the last couple years. I’m kind of a historian of sorts and geek out hard whenever someone brings it up!

What Would Be Your “Walk-Up” Song?: “Shipping Up to Boston” by Dropkick Murphys (I have some Irish heritage and that song is a banger)

How Does It Feel to Be a Finalist?: It’s an unbelievable feeling. I was completely shocked when I got the email. I’m just a dude who loves IT and working with people, and never in my wildest dreams did I ever envision myself being up there. I think the biggest thing I would want my fellow employee owners to know is that I’m driven by them. If I wasn’t surrounded by amazing people at home and at work, I wouldn’t be where I’m at. Whether it’s my direct team or those that we support, I have them all to thank for allowing me this opportunity and having the trust/belief in me to be where I’m at today.

Why Aaron Is an Award Finalist: “Aaron has such a winning attitude and a drive to get better with every interaction he and his team perform. Aaron has assisted me with improving a number of vital centralized Corporate IT services for the Insurance department including new computer deployments, equipment setup, and employee onboarding. He welcomes change by listening and responding to areas of improvement and new ideas. Aaron holds a steadfast commitment to customer service which is exemplified in his daily actions and his expectations of his team’s quality and performance.”

– JOHN UNSEN, VGM INSURANCE

Finalist PROBLEM SOLVER

JUSTIN OTT VGM INSURANCE

Role at VGM: Director of Business Analytics

I do data stuff. The primary role of both myself and my team is to provide reporting, visual analytics, and actionable business insights to our internal VGM customers.

Total Years of Service: 4 years

Hometown: Oskaloosa, Iowa

Family: My wife, Kristi, and I have been married for 11 years, and we have two children. Our daughter, Kaylee, is 8, and our son, Alex, is 5.

Something People May Not Know: I have visited 45 different countries.

What Would Be Your “Walk-Up” Song?: The “Firefly” TV show theme by Sonny Rhodes

How

Does

It Feel to Be a Finalist?: It feels awesome! I’m both honored and humbled to be in consideration for an award.

Why Justin

Is an Award Finalist: “Every successful division needs a Justin. A person who is extremely smart, hardworking, a problem solver, and not afraid of chasing a few rabbit holes. Justin has been the leader of Insurance’s reporting revolution, taking us from industry zeros to heroes in just a few years. With the help of his team, Justin has developed reporting/ analytic tools used by all levels of Insurance. We are now making fact-based decisions, which is critical and necessary. We would not be as successful as we have been without Justin’s leadership. Justin’s willingness to welcome change is really the difference maker. Justin took on a daunting challenge and succeeded. Many others wouldn’t have accepted the challenge Insurance presented to Justin, because, candidly, it was too hard for most. We need people at VGM that are willing to take on perceivably impossible tasks.”

– JIM NYGREN, VGM INSURANCE

Finalist OUT OF THE BOX THINKER

Jeff Hickey

JEFF HICKEY VGM FULFILLMENT

Role at VGM: Director of IT Solutions

I oversee a team of developers, integration specialists, and system specialists who create and add enhancements to our systems, connect our systems to our customers, and answer day-to-day requests to keep the business moving forward.

Total Years of Service: 7 years

Hometown: Independence, Iowa

Family: I have a girlfriend, Kara, and I’m a dad to two dogs, Luna and Cosmo.

Something People May Not Know: I love working on anything with a motor, and I’m a hot sauce enthusiast!

What Would Be Your “Walk-Up” Song?: “Regulate” by Warren G. feat. Nate Dogg (instrumental version)

How

Does It Feel

to Be a Finalist?: I’m beyond honored to be recognized by such a great company. It’s proof to me that hard work really does pay off. I work with some of the best people I’ve ever met and enjoy coming to work on a daily basis. I wouldn’t be where I’m at without an amazing team right beside me!

Why Jeff Is an Award

Finalist: “‘This is the way we’ve always done it’ is NOT a phrase that will ever come out of Jeff’s mouth. He’s constantly looking for ways to improve anything and everything. This mindset has trickled down to his team, and he’s constantly making a difference for not only our internal processes in Fulfillment but with our customers as well. Jeff is a strong leader in the face of change. If he understands the reasoning and believes it’s best for the business, he is the first to welcome it and communicate and get his team to welcome the changes as well. An example is our transition to D365. That is significant change for his team, and they’ve all embraced it positively because of Jeff’s leadership and example.”

-SARAH CONGER, VGM FULFILLMENT

Finalist OUT OF THE BOX THINKER

Karrie Niedert

KARRIE NIEDERT HOMELINK

Role at VGM: Technical Project Manager

I’ve worked primarily on third-party integrations in coordination with the HOMELINK Development Team. I also work on other HOMELINK projects as needed.

Total Years of Service: 3 years

Hometown: Independence, Iowa

Family: I have a husband, Dave, and three adult children. My son, Andrew, lives in Cedar Rapids with his wife, Molly, and our one-year-old granddaughter, Sutton, with another grandchild due in May. My daughter, Karlie, lives in Ackley, and my other daughter, Kaitlin, lives in Chicago.

Something People May Not Know: I love to travel. I’ve been to Italy, Germany, London, Prague, Brazil, Jamaica, and throughout the U.S. I love beaches! The hardest part is getting me to agree to a vacation, but when it comes down to it, I really love it and enjoy every minute! Bucket list: Hawaii, Niagara Falls, Las Vegas, Grand Canyon, Spain, Greece, Ireland.

What Would Be Your “Walk-Up” Song?: “Takin’ Care of Business” by Bachman-Turner Overdrive

How Does It Feel to Be a Finalist?: I am extremely honored and surprised to be recognized as an award finalist and appreciative of the recognition. There are so many great employee owners that are deserving of this honor, especially those I work alongside every day! I am forever grateful for the opportunity to be part of HOMELINK and the VGM family. This is truly a wonderful place to work, where employees are recognized and appreciated for their hard work and dedication.

Why Karrie Is an Award Finalist: “Karrie has made a tremendous difference in the way HOMELINK’s external and long-range projects are handled. Ever since Karrie joined the HOMELINK team, she has dove in right away, learning and understanding our business. She is known by many external clients as the individual to reach out to for system integrations, because she makes sure that they run smoothly. She has a quiet way of bringing her best work to the table every single day, and we would not be able to handle the number of projects in a successful fashion without Karrie. She truly makes a difference in the lives of our payers and our HOMELINK team.”

-TERA O’HARE, HOMELINK

Finalist OUT OF THE BOX THINKER Desiree

DESIREE TRIMBLE MOXIE

Role at VGM: Client Strategy Director

I oversee Moxie’s outbound communicators, event coordinators, account managers, and insights analyst. I also work with Moxie’s clients on marketing and branding initiatives. My goal each day is to help a client and to help a colleague which hopefully positively impacts VGM’s bottom line.

Total Years of Service: 21 years

Hometown: Fairbank, Iowa

Family: I am privileged to be supported by a large family. My most important role is being an aunt to Jared, Addie, Kaitlin, Sam, and Jordan.

Something People May Not Know: I dislike Iowa winters so much. I escape each January to southern New Mexico for about 8 weeks.

What Would Be Your “Walk-Up” Song?: “All I Know So Far” by P!nk

How Does It Feel to Be a Finalist?: Surprising! When I think of the caliber of employees at VGM, there are many exceptional and deserving individuals who are worthy of this recognition.

Why Desiree Is an Award Finalist: “For over 20 years, Desiree has been committed to helping VGM and our ESOP grow. She has worn many hats throughout VGM Marketing and now Moxie and has long been recognized as a wealth of industry and company knowledge and a motivational leader. Desiree is skilled at bringing out the best in people. Even those who don’t report to her seek out her wisdom and advice. She is never above getting into any tasks her team needs assistance with to get the job done.”

– JEN GILBERT, MOXIE

Criteria AWARD AND NOMINATION

Van G. Miller Employee Owner of the Year

• This person exemplifies VGM culture and values characterized by a family-ownership mentality. They’re hard working, servant minded, determined, and humble.

• This person is one who showcased one or more of these characteristics through their work in 2022. They demonstrate attributes that every employee owner could learn from.

• This person is considered to be among the “best of the best” and is well respected by colleagues and management.

VAN G. MILLER EMPLOYEE OWNER

OF THE YEAR

Finalist

MOLLY CHICCHELLY VGM INSURANCE

Role at VGM: Client Experience Manager

I manage our agency partner relationships and help in the day-to-day needs of our operations team. I provide a conduit between the operations team and sales team as well.

Total Years of Service: 5 years

Hometown: Grew up between Raymond and Gilbertville, Iowa

Family: My husband, Braxton, and I have known each other for over 10 years and have been married for over 3. We have a gorgeous, happy, and smart 1.5-year-old daughter named Braelly. I have three sisters and we are all best friends, living literally next door to one of them! We also have a 7-year-old cat named Paul.

Something People May Not Know: My husband and I went to Alaska on our honeymoon, and I caught the first sockeye salmon of our group standing in the Kenai River. We flew home with 49 lbs. of fresh salmon!

What Would Be Your “Walk-Up” Song?: “Girl on Fire” by Alicia Keys

How Does It Feel to Be a Finalist?: I’m speechless (which isn’t common for me)! Years ago, I wrote down on a Post-it note some seemingly hard-toreach goals. One of them was, “How do I become a VGM Award finalist?” Know that your dreams can be a reality! Work hard every day, ask to be seen, and assume ownership in this company. It is so rewarding. P.S. I still have that Post-it note in my desk to this day!

Why Molly Is an Award Finalist: “Molly’s impact can be felt at VGM not just at a department level, but globally as well. Being recently promoted, Molly’s involvement goes beyond her core job duties, while also taking part in Women in Leadership and Young Professionals groups. She epitomizes going above and beyond, and she is always pushing herself for self-improvement while encouraging others and celebrating their successes.”

– MIKE MALLARO, VGM GROUP, INC.

VAN G. MILLER EMPLOYEE OWNER

OF THE YEAR

Finalist

JENNA MCKINLEY HOMELINK

Role at VGM: Multi-Resource Operations Manager

I fill in for other managers when they are out and fill in with any team between assignments that are needing assistance of any kind.

Total Years of Service: 11 years

Hometown: Gordon, Nebraska

Family: I’m married to my wife, Sarah (HOMELINK). We have a 17-year-old daughter, Gillian, and our two golden retrievers, Delilah and Auggie.

Something People May Not Know: I like to tinker and try and fix anything and everything by watching YouTube videos! I also really love LEGO and own way too many sets.

What Would Be Your “Walk-Up” Song?: “Can’t Hold Us” by Macklemore & Ryan Lewis

How Does It Feel to Be a Finalist?: Surprised, shocked, honored! I was completely shocked when finding out I was a finalist. I love that my job allows me to come up with ideas and problem solve. I feel honored that other people notice the hard work I put in! I hope that I can continue to make an impact on everyone that I come across.

Why Jenna Is an Award

Finalist: “Jenna is an advocate for VGM and is the type of person who can do whatever she sets her mind to. Her willingness to learn, openness to change, and ability to problem solve through difficult situations are rivaled by few in this organization. Jenna is a TRUE Employee Owner. She is an advocate for VGM, HOMELINK, and the ESOP and strives to educate those around her about the importance of owning your ownership. She is always open to taking on a new challenge and is consistently finding ways to improve our business.”

– KELSEY WEDEMEIER, HOMELINK

VAN G. MILLER EMPLOYEE OWNER

OF THE YEAR

Finalist

KELLY WOLF VGM & ASSOCIATES

Role at VGM: VP of Member Key Accounts

I have the distinct pleasure of working with Associates’ largest customers, the VGM Platinum group. In addition, I work closely with a number of VGM vendors, assisting their efforts to connect with VGM members.

Total Years of Service: 16 years

Hometown: Dickinson, North Dakota

Family: My beautiful bride of 44 years, Pam, and I have two incredible children and seven wonderful grandkids. Our son, Brock, lives and works in New York along with his wife, Kerla, and their daughters, 11-year-old Fiona and 9-year-old Celeste. Our daughter, Jennifer, lives and works in Bettendorf. She and her husband, Chris, have five children: 9-yearold Kaleb is the oldest, followed by Cayleigh, 8 years old; Killian, 6 years old; Camille, 3 years old; and Calvin, 2 years old. The little ones are God’s way of reminding us that grandkids are way cooler than kids.

Something People May Not Know: My mother and I both graduated from Dickinson State College the same year!

What Would Be Your “Walk-Up” Song?: “Centerfield” by John

Fogerty

How Does It Feel to Be a Finalist?: VGM is home to so many talented, hardworking, do-whatever-it-takes employee owners. So, to be named a finalist is both a huge honor and very humbling.

Why Kelly Is an Award Finalist: “Kelly continues to be one of the most valuable assets to VGM. He is responsible for the continued improvement of the VGM Platinum experience by bringing in new members to the group, staying on top of the members’ needs, and looking for new ideas that the members want and need to be successful in their respective business. Kelly also coaches VGM employee owners to help them be better architects to our VGM partners. Kelly makes an impact every single day for VGM, and I am honored to work with him every day.”

– DAVE LYMAN, VGM & ASSOCIATES

Past Winners

EMPLOYEE OWNER OF THE YEAR

Emily McCormack (2021)

Kelsey Wedemeier (2020)

ACE OF INITIATIVE

Shanon Eckhardt (2019)

Zach Garrigus (2018)

Monica Rogan (2017)

Noelle Lomas (2021)

Lizzie Kelly (2020)

DIFFERENCE MAKER

Juan Reyes (2021)

Justin Koweil (2020)

Shane Rogan (2019)

Linda Braden (2018)

Dave Lyman (2017)

Francis Castro (2019)

Kim Bemus (2018)

Sarah Conger (2017)

INNOVATOR

Redstone Content Solutions, Emerson Project Team (2021)

Jerry Hoalt (2020)

OUT OF THE BOX THINKER

Mike McGill (2019)

Abby Stevens (2018)

Cam Schultz (2017)

Greg Packer (2021)

Craig Douglas (2020)

PROBLEM SOLVER

Will Cousin (2019)

Ryan Ball (2018)

Tom Showers (2017)

Kelsey Burke (2021)

Mariellys Gutierrez (2020)

Jessica Parmater (2019)

Andrew Wirth (2018)

John Pacitti (2017)