List of tables

Table A1 Process: Process Identification Table A2 Process: Identification and Testing Table A3 Process: Treatment: Quarantine Table A4 Process: Treatment: Hospital Table A5 Process: Monitoring and Surveillance Table A6 RACI Chart depicting Roles and Responsibilities of all the Stakeholders Table A7 FMEA for Decentralized Treatment: Bed Allotment at Institutional Table A8 FMEA for Sanitization of the area

Table B1 Process Identification sheet Table B2 Process Profile Worksheet for Identification Process Table B3 Process Profile Worksheet for Testing Table B4 Process Profile Worksheet for Quarantine and Treatment Table B5 Process Profile Worksheet for Monitoring and Surveillance Process Table B6 RACI diagram for COVID19 service processes Table B7 FMEA for Identification process Table B8 FMEA for Testing process Table B9 FMEA for Monitoring and Surveillance process

Table C1. Covid Identification Process Table C2 Profile worksheet for Identification Table C3 Profile worksheet for Quarantine Table C4 Profile worksheet for Treatment Table C5 Profile worksheet for Monitoring Table C6 RACI Diagram Table C7 FMEA Table C8 Service Audit Profile

Table D1 Containment zones in Ahmedabad (zonewise data) Table D2 Process identification worksheet Table D3 Process: Identification and Testing Table D4 Process: Treatment: Table D5 Process: Monitoring and Surveillance Table D6 RACI Chart depicting Roles and Responsibilities of all the Stakeholders Table D7 FMEA Analysis

Table E1 Process Identification Sheet Table E2 Process profile worksheet - Identification & testing Table E3 Process profile worksheet - Treatment Table E4 Process profile worksheet - Monitoring & surveillance Table E5 RACI Diagram Table E6 FMEA table Table E7 FMEA: RPN of recommended actions Table E8 Identified service concept

Table F1 Process Identification Worksheet Table F2 Process Profile Worksheet for identification process Table F3 Process Profile Worksheet for Treatment process Table F4 Process Profile Worksheet for Monitoring and Surveillance process Table F5 FMEA Table F6 FMEA - Difference in new RPN Table G1 Showing the administration of Gulbarga city Table G2 Showing the processes of COVID management in Gulbarga city Table G3 Showing the process profile worksheet of Self reporting and Identification Table G4 Showing the process profile worksheet of Home quarantine and Monitoring Table G5 Showing the process profile worksheet of COVID care isolation and Monitoring Table G6 Showing the process profile worksheet of Containment and Surveillance strategies in Gulbarga city Table G7 Showing the RACI chart Table G8 Showing the SERVQUAL analysis of testing process Table G9 Showing SERVQUAL analysis of Home quarantine process Table G10 Showing SERVQUAL analysis of COVID care isolation process Table G11 Showing SERVQUAL analysis of Monitoring ans Surveillance Table G12 Showing the FMEA of containment strategies in Gulbarga city

Table 1. RATER Analysis of various services carried out in the city as a part of COVID management