P.O Box 128155, Abu Dhabi, U.A.E. Tel:
+971 (2) 6953100
Fax:
+971 (2) 5577768
Web: www.ers.ae
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About Us
• Emirates Response Services (ERS) is a subsidiary of Emirates Advanced Investment Group located in Abu Dhabi, UAE and is a unique provider to the UAE government for Fire and Rescue Services. • Emirates Response Services (ERS) provides a fully integrated outsourced turnkey provision for Fire and Rescue Services – including the provision of personnel, training, procurement and management of vehicles and specialist equipment and facilities management. • Emirates Response Services (ERS) is dedicated to achieving the highest international standards of services delivery in UAE – a service provided through collaborative international Fire and Rescue Services partnership support. • Emirates Response Services (ERS) is trusted by its clients to manage operational risks and emergency response through its operational management of Fire and Rescue Services.
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Our Vision and Mission Vision
Emirates Response Services (ERS) aims to become a recognized international Fire and Rescue services provider with a reputation for quality operational standards, disciplined training regimes and impeccable response operations.
Mission
To offer our services by which we strive to prevent accidents and save lives, protect property, and provide innovative solutions for a wide range of relevant services.
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Our Values
Emirates Response Services (ERS) values reflect the culture in the environment that we work in related to the Fire and Rescue Services. They reveal a high level of commitment and professionalism essential to do our job and meet our partners and clients expectations • Respectfulness: We understand our clients, partners and work force. • Responsiveness: We take pride in being informed, alert, and capable to deliver professional Fire and Rescue Services. • Reliability: We are well trained, disciplined and available for any emergency. • Leadership: Constant support to develop and enhance our staff potentials. • Teamwork: Accomplish our missions with team spirit to reach our desired goals and achievements. • Resourcefulness: We are Efficient, dedicated and knowledgeable. • Supportiveness: the ability to provide Fire and Rescue support services within all of our operational locations. • Transparency: We deliver our services accurately and share updates with our clients.
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Our Benefits
• Emirates Response Services (ERS) is dedicated to the provision of unique private Fire and Rescue Services on a daily basis. • Unrivaled subject matter experience in a diversified and talented pool of personnel. • Trusted government partner in long term delivery of Fire and Rescue Services. • Experienced in the development of specialist training regimes. • Long-term development and engagement dedicated to increasing local nationals expertise supported with local and International academic capabilities. • Skills and Knowledge transfer.
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The Scope of the Company’s Services • Providing Fire and rescue Services.
• Provide support services and maintenance solutions for fire systems in all facilities • Provide all of the services required with a qualified and professional workforce. • The provision and maintenance of Equipment, Vehicles, and Firefighting and Rescue needs • Development of firefighter training programs. • Perform tasks inside and outside UAE as required. • Procurement, installation and maintenance of fire-fighting systems equipment. • Recruit qualified and experienced workforce. • Modern Command and Control Center development to provide oversight of multiple locations using advanced technology Systems.
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Hazardous Materials Maintenance
Training Consultations
Fire & Rescue
• Senior management oversight of operational workforce. • The installation of fire detectors systems in buildings and facilities. • Emergency planning and employee fire safety awareness training to comply with international guidelines. • Provide Fire and Rescue Vehicles and installation of related equipment. • Fire and Rescue Operations Implementation using comprehensive strategic solutions. • Turnkey Development of Fire Stations and Equipment needs.
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Training
• Training and development of operations staff to international standards in all relevant specialties. • Convening educational programs through the Company (ERS) Training Center which is equipped with the latest technology and equipment needed for training on Firefighting and Rescue. • Training and Development Team includes senior specialists in all relevant areas of Fire and Rescue. • Professionally train personnel in all the vital areas of Fire and Rescue Services. • Design, development, delivery and certification complying to recognized international guidelines.
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Maintenance
• 24/7 callout maintenance for all vehicle related incidents across all locations within the UAE. • Inventory management systems in place. • Preventative maintenance of all vehicles and equipment based on international recommended guidelines. • 24/7 Fire related Incident support for our fire crews. • Provision of the maintenance parts for Fire Vehicles through contracting with the major companies in UAE.
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Consultation
• Emirates Response Services (ERS) includes specialized consultation staff committed to meet your expectations. • We communicate and deal with globally experienced firms inside the country and abroad, in the areas of Fire and Rescue and all of the relevant areas of emergency response operations and planning. • We offer consultancy services related to the private and public sectors in UAE and seek to expand regionally and globally.
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Fire Safety Management
ERS has a number of specialists who are able to assess your working environment to determine if it is safe and prepared from a safety management perspective. Our team is made up of professional fire inspectors who have extensive experience in the firefighting industry. We take into account the equipment which should be present in all locations and facilities, such as first aid boxes, directional and emergency evacuation signage, etc. We supply, install and maintain all the necessary fire safety equipment.
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First Aid
ERS First aid training teaches learners how to perform emergency life support skills and how to apply these skills in emergency situations. Skills include: safety, contacting the emergency services, CPR, choking, stopping bleeding, treating burns and fractures. The first aid training includes learner manuals, audio visual aids, simulated scenarios and practical exercises. Our first aid training is compliant with international recommended guidelines to ensure your training measures up to real world needs.
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Hazardous Materials
We provide affordable, high quality training and accurate, practical hazardous response assistance involving dangerous goods. With an experienced and dedicated staff, we can meet your individual needs and provide such services as on site assessment, employee awareness training, and specialists consultation services.
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Recruitment and Emiratization Emirates Response Services seeks to recruit qualified in the following areas:
Fire and Rescue Operations: • Firefighters • Instructors • Medics • Technicians
Support Services: • Human Recourses
• Administrative Services • Finance • Procurements and Logistics
We also support Emiratization process that are in line with the initiatives of the Government of Abu Dhabi.
For more details, look in our Website www.ers.ae 30