Support

We are committed to providing our loan officers with exceptional customer service that flows to the end user—providing an outstanding home loan experience for all.

Join us as a reverse mortgage loan officer and receive full corporate support from our dedicated Reverse team that includes:

• An Account Executive

Your dedicated AE will coordinate a personalized strategy for business development; assist with database mining and production reporting; and much more to help you achieve your goals.

• Sales Support Reps

Sales Support Reps will expertly assist you at the loan level and work with Operations to ensure timely processing of files, so you can focus on what you do best.

• Reverse Lending Operations

The Reverse Lending Operations is dedicated to providing a quality loan process that maximizes efficiencies— they pride themselves on having some of the fastest turn times in the industry. You can utilize our in-house support specialists—e.g., our Loan Officer Assistants—to further streamline the process and allow yourself to take full advantage of opportunities you have in the mortgage market.

• Reverse Support

The Reverse Support team is your go-to resource for all reverse mortgage guideline and scenario questions for files that are not currently in process.

• Reverse Events

The Reverse Events team will help you schedule, develop, and follow up on any of your in-person or webinar meetings.

• Reverse Marketing

The Reverse Marketing team is your one-stop shop for all-things marketing—from general marketing advice to copywriting, graphic design, and compliance. They are ready to work with you to help bring your ideas to life and your goals fruition—with the speed and service you deserve.