Baan view Talay villa rules

Edition 2018

The Villa Rules www.baanviewtalaysamui.com @baanviewtalaysamui #BaanViewTalaySamui

Dear Guest, You are welcome to our villa!

Please, find below usefull information about the rules of the Baan View Talay Villa.

If you have any supplementary questions, feel free to contact us by email: info@baanviewtalaysamui.com Best Regards, Baan View Talay Villa Team

For any assistance during your stay, please contact Anna +66(0) 98 150 99 88

“Luxury must be comfortable, otherwise it is not luxury.”

- Coco Chanel Baan View Talay Team is happy to welcome you!

avoiding loudness and noise particularly between 10 pm and 8 am. The villa is for We would like to wish you to families, and not for having have a lovely holiday in our parties. Surroundings are Villa. We hope you will look quiet and peaceful, please; after it during your stay as if let’s keep it this way. it was your own home.

Personal belongings General The Guests are responsible Check in after 4 pm on your for personal belongings. arriving day. Please, do not At the Master bedroom is exceed the number of peo- available a safe. ple registered. Additional fees may occur, in case of Security Deposit additional guests, the villa keeps the right to refuse any The Security deposit is new additional guests. Un- applicable at the Check-in. registered guests should not The Security Deposit should stay at the villa. Be consid- be paid in Cash at the erate to your neighbours, Check-in. The Guest pays

the Security Deposit as a guarantee to cover possible damage caused to the Property. If the total amount of the damage will exceed the total amount of the security deposit, the Guest will be charged besides.

Children

Please take the time on arrival to familiarise yourself with the safety features and layout of the holiday accommodation. In particular, if you are travelling with children, please take the time to You are personally responsi- point out to them any areas ble for anything you damage in which they should take or breakage. The cost of the particular care with, such as breakage will be charged the pool or the balconies. from the guest. Contact us as soon as possible to Children should be under declare it. constant supervision of adults especially during Insurance risky activities like using the swimming pool.

We recommend purchasing traveller insurance in your Please, be aware, that the country of Residence. villa is located on a hillside.

In the case of personal injury, you should always Pets contact your own insurance company. We are not rePets are allowed to be in sponsible but are available if the house only if previously you need help. Should you approved. have an accident anywhere, in or around the villa, you Glass Windows and Doors must report it to us, as soon as possible.

Please be very careful with windows, especially fullWelcome pack length glass patio doors.

The glass may not be We want you to feel like at toughened, and occasionalhome and are happy to pro- ly, in a strange environment, vide for our guests a comaccidents occur more easplimentary welcome pack ily than they can do so at with groceries for cooking, home. fruits and minibar in each bedroom. Feel free to use Car anything you want in the fridge.

Vehicles must be held in villa parking place or garage, Please, be aware that the not on the grass surface. door of the fridge must be Please, mind that we drive closed. at the LEFT in Thailand.

Avoid driving if you have Tap water is not drinkable. been drinking alcohol.

Motorbike During the rain, feel free to call us from the main road, we will come to pick you up, so you don’t need to drive under the rain on the hillside road.

Please always wear a helmet and be aware of the traffic.

Please, mind that we drive at the LEFT in Thailand.

Avoid driving if you have been drinking alcohol.

Telephones We are happy to provide you with a local mobile phone. Please, always take it with you, when you’re out of the villa. Feel free to contact us, if needed.

Massage Chair Please, do not leave the chair before the end of the program.

Not for children.

Air-conditioning and lights Use Air-conditioning only with the door and windows closed. Turn it off when you leave the villa. Please, turn off all the lights, when leaving the villa and during the night.

TV, Wifi, Equipment

umbrellas and awning if it gets stronger. Do not use indoor furniture outside.

Please, be aware that the villa is located on a hillside

Make sure you understand how to use any electrical equipment that you are not familiar with and don’t Party and Events change any existing settings. The Wi-Fi Password is the same for all the routers. Villas are placed in a quiet rural area where the peace is essential. So out Router location: of respect for the peaceful Baan View Talay: Master neighbourhood and nature, bedroom, Living room, the guests are kindly reSwimming pool Baan View Talay 103: Bed- quested not to make parties rooms: Baldachin (3), Beijing or any too loud or disturbing (2) (the bedrooms located at behaviour. the entrance Baan View Talay 2: Wine (4) Cleaning bedroom, Gym Please keep the facilities clean. Put all the garbage in Outdoor the trash can and keep the ground clear of litter.

Please be aware of the Do not keep food outdoor. wind: close the sun

The Dog Please, don’t worry, our dog is not dangerous and is living only in the private quarters of the villa.

Please, do not play or feed the dog.

Inform us about any inconveniences, On your Check-out Leave the property in the same condition that you would like to find it for yourself. Only use the furniture for its intended purpose and replace in its original position at the end of your stay. On the departure date, please vacate the Villa until 10 am.

Swimming Pool

The swimming pool is an essential part of holidaying for many people, but keep in mind that, misused, it can be dangerous. However, by applying just a few simple common sense rules, you can be sure to enjoy your time in the pool safely: • Please observe our strict no diving policy in all swimming pools.

• Do not run around the poolside, this especially applies to children with wet feet. Some areas may be slippery when wet.

• Do not go out of your depth and know your limits.

• Do not swim if you cannot see the bottom of the pool. If this is the case contact your Villas Representative as soon as possible.

Heavy weather or thunderstorms can cause pools to turn cloudy. Cloudiness can also be caused by excess suntan oil, especially when non-water proof types are used. Please remember that use of the poolside shower before swimming can help to keep the pool clean.

• Children and fair skinned people should wear a hat and T-shirt while in the pool, as harmful ultraviolet rays can penetrate water up to a depth of 1.5m and are reflected off the water surface.

• Beware of slippery surfaces, drainage channels glazed tiles or raised edges.

• Always supervise children and non-swimmers in and around the pool area.

• Avoid swimming if you have been drinking alcohol, especially late at night. Do not swim within 1 hour of eating - it can be fatal.

taken to correct the problem.

Swimming Pool Water Colour Effect

Chlorine is a natural bleaching agent. The more the pool is used, and the warmOther rules: er the weather, the more chemicals are required to • Use the swimming pool keep swimming pool water on your responsibility; be safe to use. This can react aware, that no safeguard is with certain fabrics and available in the villa. dyes used on them, causing • Take a shower before the them to lighten or discolour. use of the swimming pool, Many items of swimwear and use the toilet next to it. carry warnings to this effect, • Do not go wet into the and Villas does not accept house or use indoor furniany responsibility for any ture. damage caused to client’s • Use only towels for the property while complying swimming pool near the with our contractual obligaswimming pool. In case, if tions to ensure your swimyou will use the bathroom ming pool remains safe to towel near the swimming use. pool, we will charge you for We would advise that certhe laundry of these towels. tain colours of blonde hair • In case if you’re using may also develop a green massage oil or oily suntinge. This reaction is natuscreen, please protect the ral and does not mean the furniture with a cloth. chemical balance of water is • Please, use only plastic incorrect. Please ensure you grasses near the swimming rinse your hair thoroughly pool. in fresh water after using • Please, use only diapers the pool. Shampoos which swimming suit for young can resolve this problem are kids. available in most supermarkets or chemists abroad.

Swimming Pool Accident or Closure In the event of an accident in or around the immediate area of the pool, you must report this straight away to your Villas Representative.

Any fault with the pool or its equipment will be inspected, and immediate action is

The Frequently Asked Questions The following Frequently Asked Questions (F.A.Q) have been prepared for you to help better understand the Baan View Talay rules.

We have compiled a list of Frequently Asked Questions about Baan View Talay.

If you have any specific questions about renting Baan View Talay and the necessary travel arrangements, please feel free to ask us by info@baanviewtalaysamui.com.

Q.: Are there additional costs at the villa that we should factor into our trip expenses?

A.: Yes. Renting a villa is no different from any other travel adventure, in that a villa for rent can include additional costs. So that you feel more prepared for your travel experience, let us review some of the other expenses you might encounter: Tipping at Baan View Talay for rent: Tipping is always a touchy and confusing aspect of travel. It is important to remember that tipping is still at the discretion of the traveller. If you are satisfied with the service received at our villa a good guideline to be used at the villa is hotel-style tipping.

Baht per meal.

Payment to the third party for services: You may wish to rent a particular car, a minivan with a driver, take a guided excursion Baan View Talay are not responsible for the services of any other companies on the Island. Please, be ready for cash payment, as many businesses on the Island don’t have credit card machines. However, don’t worry, there are many ATMs on the Island, please, confirm advance with your bank the possibility to use your credit card in Thailand.

Jus, Fruits, Eggs, Toast bread.

Any additional options for breakfast are charged in addition to the market ticket + a fee of 200THB per meal.

Q.: What happens if I take the towels for the pool on the beach or the sheets for the bath at the pool or on the beach?

A.: Baan View Talay provides you towers for the use in the bathroom and bedroom, for the purpose near the pool and towels for the beach. In case if the proper way will not use any sheets, the guest will be charged for the laundry of those towels.

Q.: How do we pay for the extra services at the Villa?

A.: Extra services should be Q.: Do you have a maspaid in cash at the Villa. sage therapist 24/7 available in the villa?

Q.: Does vacation vilA.: No, we don’t have a la provide a full team of therapist living in the villa, staff? but we know the best therFood Costs at Baan View A.: Baan View Talay team in- apists of the Island, that Talay : cludes Maid, Gardener and are ready to come to the a Villa manager. villa and give you a perfect Our villa doesn’t include a massage.

Chef; But we can arrange Q.: What is included in the The massage is charged delivery for our favourite separately. Please, feel free restaurant, the price of food Continental Breakfast at the villa? to ask the prices to the Villa would be charged by the manager. restaurant menu price and a A.: The Continental breakfast includes Coffee, Tea, Transport fee of 200 Thai

Q.: Does the villa staff do the laundry? Can Guests use the washing and drying machines of the villa?

A.: No, we don’t take responsibility for the guest’s laundry, we bring your laundry in a specialised laundry service on the island. It is prohibited to use the villa’s washing machine by the guests.

In bedrooms are available handwash sets Q.: Is there additional security in the villas?

A.: There’s always someone at the villa Q.: What are “Airport Pickup and drop-off service”?

A.: Our driver will kindly welcome you to Samui Airport at your arrival to drive you to

the villa and will bring you to the airport on the check-out day. The night rates include 1 (one) Pickup and drop-off service per Booking. If the guests come at a different time, any additional transfers will be charged besides.

Q.: Does Baan View Talay provide insurance?

A.: No, the Baan View Talay don’t include insurance in the rates, please contact your insurance company to get insurance before the arrival in the Villa.

Q.: What to do if we arrive at the Pier and not at the Samui Airport?

A.: Don’t worry, inform us in advance.

Q.: Does Baan View Talay reserve car rentals?

A.: Baan View Talay can gladly assist you with your car reservations for an additional fee. You may also Q.: What to do if we arrive/ contact your local travel departure not at Samui agent. The Baan View Talay Airport, but Surat Thani team will work with each or Bangkok or any other client several weeks before Airport in Thailand? their arrival to arrange for A.: In this case, you need the airport transfers, book to get to/from the Island by a car rental, and have food yourself. We can pick-up/ delivered to your villa. drop off you only on Koh Samui Island.

Q.: Does Baan View Talay provide tours and excursions around the Island?

A.: Baan View Talay can gladly assist you with the activities around the Island, we do not provide our proper services, but have a large choice of excursions and activities supplied by Island’s Travel agents. At the villa, you will find the brochures of the best tours and trips available on the Island.

All additional activities are paid in cash.

Q.: Does Baan View Talay have a Fitness room?

A.: Yes, we do have an air-conditioned sea-view fitness room as well as a Golf putter, badminton field and petanque boulodrome.

Baan View Talay For any supplimentary information contact us by e-mail: info@baanviewtalaysamui.com 61/21 M5 Ang Thong Koh Samui, Surat Thani, Thailand www.baanviewtalaysamui.com +66(0)98-150-99-88 Follow us on social media! www.instagram.com/baanviewtalaysamui www.facebook.com/baanviewtalaysamui www.pinterest.com/baanviewtalaysamui #BaanViewTalaySamui