2019 Volvo Car Open Fan Guide

FAN GUIDE VOLVO CAR OPEN

2019

MARCH 30 - APRIL 7 Charleston, SC

Activities Special Events Dining Player Field Highlights

DEAR FANS, Welcome to the 2019 Volvo Car Open! This is a celebration of our 47th year as a women’s professional tennis event, and marks our 19th year on Daniel Island in beautiful Charleston, SC. 2019 is a very exciting year as we continue our partnership with the Tennis Channel, which covers every match first ball to last. We will also continue to grow our international audience overseas by reaching more than 20 million fans through our relationship with WTA Media.

Though we love our television and digital coverage, there is nothing better than being here in person! The City of Charleston is simply an unbeatable destination for fans to enjoy world-class tennis. With that in mind we continue to strive to create the best fan experience possible. From our new food and beverage offerings to events, including an empowering and energizing yoga experience on semifinal Saturday and a Gospel Brunch prior to Sunday’s finale, we are taking the Volvo Car Open experience to another level this year.

I encourage all of our fans to download the official Volvo Car Open app to keep up with all of our wonderful programming, as well as the incredible action taking place on court.

We are also very proud of Volvo Car USA in their fourth year as our title sponsor.

South Carolina is the home of Volvo Cars’ first manufacturing plant in the US, and it’s producing the all-new S60 sedan. There are nearly 1,500 employees at the plant in Ridgeville, SC, who are building this car for distribution worldwide. The all-new Volvo S60 will be on display throughout the tournament along with Volvo’s full SUV range, including the award winning 7-passenger XC90, XC60 and XC40. Experience Scandinavian luxury, unparalleled technology and human-centric innovation and take a test drive outside the main entrance the final weekend of the tournament.

Growing the game of tennis is an important responsibility of the Volvo Car Open.

We are extremely fortunate to have a partner in SunTrust Bank who underwrites the cost of all tickets for children under the age of 16 so they can enjoy the experience of a world-class tennis event. In addition, we have partnered with the USTA and its Net Generation program so children onsite can learn about the game and participate in one of the many tennis activities offered all week.

Giving back is something we, along with all of our partners, are very proud of. From raising money and awareness for our official charity, MUSC Children’s Health, to our partnership with Prudential Financial and their military outreach to help active personnel make a smooth transition to civilian life, the entire tournament is driven to give back using this wonderful game we all love. This year the Volvo Car Open will be donating $100 for every “ace” served during the tournament to the Campaign for MUSC Shawn Jenkins Children’s Hospital. Our fans can help out too, by taking the “Serve For The Kids Challenge". Make sure to stop by the Dunlop court to learn more!

We are excited that you are joining us for the finest experience in women’s professional tennis. The Volvo Car Open team, along with more than 500 volunteers and all of our partners, are here to make your stay special.

Thank you,

Bob Moran Tournament Director

2019 VOLVO CAR OPEN

MATCH SCHEDULE DATE

SESSION

GATES OPEN

PLAY BEGINS*

FEATURED MATCHES

SAT 3/30

DAY

9:00 am

10:00 am

Qualifying Rounds

SUN 3/31

DAY

9:00 am

10:00 am

Qualifying Rounds

MON 4/1

DAY

9:00 am

10:00 am

1st Round

TUES 4/2

DAY

9:00 am

10:00 am

1st & 2nd Rounds

TUES 4/2

NIGHT

5:00 pm

7:00 pm

1st & 2nd Rounds

WED 4/3

DAY

9:00 am

10:00 am

2nd & 3rd Rounds

WED 4/3

NIGHT

5:00 pm

7:00 pm

2nd & 3rd Rounds

THUR 4/4

DAY

10:00 am

10:45 am

3rd Round

THUR 4/4

NIGHT

5:00 pm

7:00 pm

3rd Round

FRI 4/5

DAY

10:00 am

10:45 am

Quarterfinals

FRI 4/5

NIGHT

5:00 pm

7:00 pm

Quarterfinals

SAT 4/6

DAY

9:00 am

10:45 am

Semifinals

SUN 4/7

DAY

9:00 am

10:45 am

Finals**

*All match times subject to change. **Doubles final begins at 10:45am followed by singles final.

SHOPPING AT THE OPEN

The 2019 Volvo Car Open merchandise tent will be bigger and better than ever. Your Serve Tennis out of Atlanta will once again operate and carry all the latest tennis lines available, as well as Volvo Car Open apparel and souvenirs. Your one stop shop! Four vendors will also be showcased in Match Point Market: Charleston Shoe Company, Baseline Boutique, Hermosa Jewelry and Jeffrey Scott Fine Magnetics.

DOWNLOAD OUR APP! THE ULTIMATE SOURCE FOR TOURNAMENT INFORMATION...

Powered by Bleachr

The Volvo Car Open App keeps fans up-to-date on our schedule and order of play. Follow your favorite player, view statistics and top news stories, participate in trivia and challenges to win fun prizes, interact with other attendees and so much more!

*THE APP ALSO INCLUDES IN-SEAT BEVERAGE ORDERING AND DELIVERY FOR OUR BOX AND TERRACE SEATS.

DAYATACTIVITIES THE OPEN SAT, MARCH 30 – SUN, APRIL 7

MON, APRIL 1 – SUN, APRIL 7

USTA/NET GENERATION ZONE

SPONSOR ROW PASSPORT

Adults and kids are welcome to stop by and see the latest offerings from the USTA! Kids of all skill levels can use the Net Generation Zone to work on their strokes. Mini-nets and junior rackets will be available for participants as we say hello to the next generation of great tennis players. Find more information about youth tennis and local programs at www.netgeneration.com and www.sctennis.com.

Pick up a Sponsor Row Passport from Guest Services during any day session. Visit each sponsor booth and have your passport stamped by the corresponding sponsor. Return your completed passport to Guest Services for a chance to win a big Volvo Car Open prize pack!

SAT, MARCH 30 – SUN, MARCH 31

MUSC HEALTH PICKLEBALL CLINICS (9:00AM - 4:00PM)

FAMILY WEEKEND (9:00AM – 3:00PM) Presented by MUSC Health

The Volvo Car Open has elevated its Family Weekend to include two fun-filled days celebrating the best of the state of South Carolina. The weekend will offer a beach with sand castle sculptures, a ferris wheel, merry-go-round, two-story glass house and more rides from the state fair, LEGO® bus, obstacle courses and much more. Make sure kids also stop by and have some fun on the youth-centered tennis courts, powered by Net Generation. Free admission for kids 16 and under, and adults are only $10.

With admission, the tournament asks that Family Weekend-goers please bring a book to donate to Read365, a Charleston program providing reading opportunities for students.

AUTOGRAPHS AVAILABLE

SAT, MARCH 30 THE DRAW (3:00PM – 4:00PM) Be the first to know the match ups of the 2019 Volvo Car Open! The Draw will be announced outside the stadium on our new electronic screen boards. Two main draw players will be in attendance, so don't forget to stop by, say hello and snag a photo!

SAT, MARCH 30 – THURS, APRIL 4 The game you love with a fresh new twist!

Pickleball combines elements of tennis, ping-pong and badminton. Beginners welcome!

WED, APRIL 3 SPECIAL OLYMPICS DEMONSTRATION (3:00PM - 4:00PM) Demonstration features tennis players from local Special Olympics chapters conducting tennis drills to improve skills, court work and play.

WHEELCHAIR TENNIS DEMONSTRATION (4:00PM - 5:00PM) Demonstration features adult wheelchair tennis players from South Carolina. With an on-court emcee, learn the rules and regulations of the sport while watching a set in action.

SAT, MARCH 30 – SUN, APRIL 7 MUSC “SERVE FOR THE KIDS” CHALLENGE Volvo Car Open will donate $100 to the Campaign for MUSC Shawn Jenkins Children’s Hospital for every ace served throughout the tournament. Fans can help the cause by heading to our Dunlop court and trying their hand at their own ace! With a $5 donation, fans will receive three chances to serve and knock over a can of tennis balls. Each time a fan is successful, $10 will be added to the daily donation!

NIGHTAT THE ACTIVITIES OPEN TUES, APRIL 2

THURS, APRIL 4

DUNLOP NIGHT (5:00PM - 10:00PM)

MILITARY APPRECIATION NIGHT (5:00PM - 10:00PM)

Be one of the first 1,000 fans through the gate on Tuesday night and receive a gift, courtesy of Dunlop! In between matches, we will have a head-tohead competition on court with local tennis players.

Presented by Prudential

WED, APRIL 3 MUSC CHILDREN’S HEALTH NIGHT (5:00PM - 10:00PM) Presented by MUSC Health

Join us in supporting MUSC Children’s Health and their efforts to provide pediatric expertise for each and every child. We will celebrate MUSC Health’s continuous accomplishments and dedication while raising awareness for comprehensive Children’s healthcare in the community.

We thank the men and women who serve our country in the Armed Forces. On behalf of Prudential, the Volvo Car Open is proud to offer complimentary admission to active-duty, retired military and their families. Join us in thanking and celebrating our service members with a special program designed and dedicated for them!

FAN FAVORITE!

FRI, APRIL 5 SUNTRUST ONUP NIGHT (5:00PM - 10:00PM) SunTrust's Friday night ball toss is back for another year at the Volvo Car Open and it's even bigger and better than before! The tournament's longtime partner is adding a new feature for fans to win additional prizes during the ball toss. There will also be a special fan presentation during the on-court promotion, so be sure to stop by the SunTrust table as you enter the gates to learn more!

SOCIAL MEDIA AT THE VOLVO CAR OPEN

STAY CONNECTED While on-site, keep up with the happenings on all the courts, plus programming around the grounds by following the Volvo Car Open on social media. Snap a selfie and share what you're experiencing at the tournament! You just may end up on our jumbotron and social channels! /VolvoCarOpen

@VolvoCarOpen

@VolvoCarOpen

SPECIAL EVENTS AT THE OPEN UP YOUR VOLVO CAR OPEN GAME! In addition to a wide range of current on-and-off-court entertainment options, the tournament has added two specialty events to its line up this year. Join us as we celebrate finals weekend in style!

NEW!

GOLDEN: A STATE OF BEING SAT, APRIL 6 (9:00AM – 11:00AM) Golden is an energetic and empowering yoga experience led by Charleston’s Sarah Frick and Ashley Cebulka. Kick off your weekend with mental and physical work to remind you of your golden core.

Event-goers will tap into energizing ways to embrace transitions through both physical movement and mindset upgrades. Attendees will have the opportunity to meet former World No. 1 doubles player, Bethanie Mattek-Sands. As an Olympic Gold medalist and eight-time Grand Slam champion, who has persevered despite multiple injuries, Bethanie is the ultimate source of inspiration. Champagne toast and small bites will follow. Tickets are $98 per person and include general admission to the Volvo Car Open semifinals.

To purchase tickets for Golden, visit volvocaropen.com/specialevents NEW!

GOSPEL BRUNCH SUN, APRIL 7 (9:00AM - 11:00AM) Start the finals morning with a Gospel Brunch! The brunch will showcase performances by a worldrenowned gospel choir and a menu by Braised in the South, featuring some of Charleston’s favorite dishes. The event will also include deluxe Bloody Mary and mimosa bars. The all-inclusive tickets are $115 per person, which covers a general admission ticket to the Volvo Car Open finals.

To purchase tickets for the Gospel Brunch, visit volvocaropen.com/specialevents

VOLVO CAR RIDE AND DRIVES THURS, APRIL 4 - SAT, APRIL 6 Test drive the all-new Volvo S60, the first Volvo car built in the manufacturing facility in Ridgeville, South Carolina. A 2019 North American Car of the Year finalist, the S60 features a luxurious interior, increased levels of space, advanced connectivity plus Volvo Cars’ latest driver support systems and other safety technology. Each Ride and Drive participant will walk away with a sleeve of tennis balls, courtesy of Dunlop.

2019 INVESCO SERIES QQQ

SATURDAY NIGHT, APRIL 6, 8:30PM Mark your calendars for a legendary event at the Volvo Car Stadium! The 2019 Invesco Series QQQ is back with four world-renowned champions playing two semifinals, with two winners meeting in a championship match. Don't miss seeing four former World No. 1's, Andy Roddick, Jim Courier, Mats Wilander and Lleyton Hewitt compete in Charleston. Save your seats for this entertaining and thrilling event.

> BOX SEATING: $75.00 > TERRACE SEATING: $30.00 To purchase, call 843.856.7900 or visit volvocaropen.com

DINING

AT THE OPEN

HAPPY HOUR NIGHTLY 5:00 pm -7:00 pm Daily drink specials in the Ace Lounge, The Ultra Club, and Club Court at Blue Chair Bay.

DINING DESTINATIONS AT THE VOLVO CAR OPEN THE ROOFTOP FEATURING COASTAL CRUST & VINTAGE CAFE Take a break from the courts and enjoy The Rooftop, a restaurant and bar located above the merchandise tent. The Rooftop will feature a full-service experience where attendees can make reservations to dine throughout the week. This restaurant will bring the hospitality experience known in Charleston to the Volvo Car Open. The Rooftop seats 80 patrons total with indoor and outdoor deck seating.

SERVE & VOLLEY FEATURING BRAISED IN THE SOUTH The tournament's main dining hospitality tent, the Serve & Volley, will provide a respite for attendees with two different Charleston restaurant concepts executed by Food Network's 2017 Great Food Truck race winners, Braised in the South. One restaurant will showcase Braised in the South's delicious southern-inspired fare, including their famous Pork N' Mac Bowl. The other will feature lighter menu items for healthy meal options, including poke and quinoa bowls.

THE ULTRA CLUB WITH JONNY POPPERS The Ultra Club sports bar will feature a lounge area with televisions, couches and shade, along with a myriad of drink options. With just 2.6 carbs, 95 calories and no artificial flavors, you can enjoy the crisp, clean taste of Michelob Ultra without compromising your active lifestyle.

Jonny Poppers Burger Buggy will also be serving up their craft burgers to pair with a refreshing Michelob Ultra.

IN-SEAT ORDERING IS BACK! Download the Volvo Car Open app to order food and drinks right to your seat in the Volvo Car Stadium! In-seat service is available for box and terrace seats and features food and drink menus, including soda, cocktails and wine.

SIGNATURE VOLVO CAR OPEN DRINKS: COCO LOVE + SPLICE AND SLICE with Blue Chair Bay Rum

Tennis starts with love... just add coconut! Blue Chair Bay Rum will feature two signature drinks with their beach side distilled rum. These specialty cocktails will be served up in the Club Court at Blue Chair Bay and Blue Chair Bay deck off the Ace Lounge.

NO FAULT STADIUM BEER with Dockery's

Volvo Car Open has partnered with its Daniel Island neighbor Dockery's on a house-brewed craft beer, No Fault. Dockery's will be the exclusive local craft beer provider for the venue. No Fault will launch during the tournament, and be available on-site as well as on draft at Dockery's. Cheers!

FOOD VENDORS: Bac’n Me Crazy Ben & Jerry’s Ice Cream BKeD Food Truck BKeD Pretzels Braised in the South Brown Fox Coffee Coastal Crust Chick-fil-A Cirsea Ice Cream Hamby Catering Half Court Hotdogs Jonny Poppers King of Pops Kona Ice (weekends only)

T&T Kettle Korn T&T Bavarian Nuts Tres Palmas Acai Verde Vintage Cafe BARS: Blue Chair Bay Club Court Ultra Club Sterling Wine Garden Moët & Chandon Lounge Sky Lounge …& many more

ADD TO YOUR COLLECTION!

25

9 OZ. TERVIS WINE:

$

16 OZ. TERVIS + LID:

$

24 OZ. TERVIS + LID:

$

25

30

2019 VOLVO CAR OPEN SOUVENIR CUPS Purchase our limited edition, reusable souvenir Tervis tumbler from bars or concessions stands on-site. Enjoy complimentary soda and water refills at designated selfservice stations, both in Stadium and at Club Court.

Also, enjoy $2 off posted menu price on any purchased drink served into the cup.

*All cups being sold empty. $2 off purchased beverages sold in cup is only redeemable at bars and concessions stands on-site, not at food trucks/vendors/dining/etc.

CAROLINE WOZNIACKI DENMARK 2011 VOLVO CAR OPEN CHAMPION

2019 PLAYER FIELD HIGHLIGHTS

Caroline is a former World No. 1. and the 2018 Australian Open Champion.

SLOANE STEPHENS UNITED STATES 2016 VOLVO CAR OPEN CHAMPION Sloane returns to the Volvo Car Open a Grand Slam champion, after capturing the 2017 US Open title.

KIKI BERTENS NETHERLANDS 2018 VOLVO CAR OPEN CHAMPION Kiki just finished the best season of her career. Now a top-10 player, she's back to defend her Charleston title.

JULIA GOERGES GERMANY 2018 VOLVO CAR OPEN FINALIST The Volvo Car Open finalist in 2018, Julia reached the semifinals in Wimbledon after our event.

MADISON KEYS UNITED STATES 2017 US OPEN FINALIST Reaching our finals in 2015 and semifinals in 2018, Madison is a Volvo Car Open fan favorite!

DANIELLE COLLINS UNITED STATES FIRST-TIME VOLVO CAR OPEN CONTENDER Danielle joins the Volvo Car Open field for the first time as a 2019 Australian Open semifinalist.

TOURNAMENT INFORMATION & REMINDERS



FOOD & BEVERAGES

No food, beverages, coolers or glass containers may be brought onto tournament grounds, apart from one sealed bottle of water per person. The Volvo Car Open has a variety of choices for your dining pleasure to satisfy your food and beverage needs. 

NO SMOKING POLICY

The Volvo Car Open is a non-smoking facility.

Smoking, including e-cigarettes, is not permitted anywhere on the tournament grounds. 

MATCH SCHEDULE

All start times and match schedules are subject to change. Check VolvoCarOpen.com for updates. 

CAMERAS

No flash photography is allowed. Cameras are prohibited for any purpose other than using photographs for personal and private domestic use.

Such photographs cannot be exploited or displayed in any manner or in any medium whatsoever without the express written consent of the WTA. 

LOST & FOUND

Any lost items can be found at the Guest Services Tent located near the main gate. 

TICKET POLICIES

Please be prepared to present your ticket to our usher staff at all times. Patrons wanting to leave and re-enter the tournament grounds will need to obtain a hand stamp upon exiting. You will need both a hand stamp and the ticket stub to re-enter.

Keep your tickets! No ticket or credential holder may continually collect, disseminate, transmit, publish or release from the grounds of the tournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial, betting or gambling purposes) 

REFUNDS/EXCHANGES

There are no refunds or exchanges.

All sales are final. 

UMBRELLAS

While umbrellas are allowed on-site, please be advised that you may be asked to discontinue use if they obstruct sight lines of those around you.



RAIN POLICY

The following policy applies to individual session tickets purchased directly (and not via ticket auction, exchange, resale or other secondary ticket outlet) through Ticketmaster, VolvoCarOpen.com or in person at the Volvo Car Stadium Box Office.

Please note that this policy does not apply to weeklong subscription or any tickets issued on a Complimentary or Trade basis. If a session is cancelled and no matches are completed, Tournament management will make every effort to reasonably accommodate the individual session ticket holder on a subsequent session, if held. The Volvo Car Open cannot guarantee ticket availability, exchange of equal value or comparable seat location.

There will be NO REFUNDS OR CREDITS. If one match is completed on Stadium Court, a session is considered complete and no exchanges or refunds will be made. In addition, patrons are advised that the Volvo Car Open schedule of play is subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes in the schedule of play. 

PARKING

Parking is available in several locations on Daniel Island. Free shuttle service to the main entrance will be provided for those parking only in the satellite lots. 

BAG POLICY

For the comfort and safety of all patrons, bags and backpacks will be screened upon entry. Once checked, bags and backpacks will receive a tag that shows they’ve been screened. Anyone leaving and wanting to re-enter will have their tag removed. Upon re-entry, bag will again be screened and tagged.

Clear bags will be visually scanned and permitted without needing a bag tag. The following items are prohibited from entering the grounds: glass bottles or containers; alcoholic beverages; weapons; illegal substances; bikes, skateboards, scooters, selfbalancing scooters or roller blades; pets except for service animals. Prohibited items that are discovered during inspections must either be returned to their owner’s vehicle/transportation or discarded. The Volvo Car Open will not provide storage area for these items. Guests arriving by public transportation must take caution not to bring any prohibited items as no exceptions will be made.

* Please visit our website for more information on prohibited items and new policies.

SPONSORS TITLE SPONSOR

PREMIER LEVEL

CORPORATE LEVEL

CHARLESTONIAN LEVEL

OFFICIAL SUPPLIERS

HiDow Jeffrey Scott Fine Magnetics USTA Solinco

Bon & Viv Spiked Seltzer Blue Chair Bay Rum Coca Cola Michelob Ultra Michelob Ultra Pure Gold Moët & Chandon Hamby Catering Sterling Vineyards Tennis One

MEDIA PARTNERS Post & Courier

GENERAL TOURNAMENT INFORMATION & MATCH UPDATES: 843.856.7900 // VolvoCarOpen.com QUESTIONS or COMMENTS ON-SITE: Text 843.302.6082 or Email: info@volvocaropen.com Caroline Wozniacki photo by Elsa/Getty Images, Sloane Stephens photo by Matthew Stockman/Getty Images, Danielle Collins photo by TPN