2020 Volvo Car Open Fan Guide

FAN GUIDE VOLVO CAR OPEN APRIL 4 – APRIL 12, 2020 CHARLESTON, SC

CELEBRATING 20 YEARS OF TENNIS IN CHARLESTON

DEAR FANS, Welcome to the 2020 Volvo Car Open! This year we are celebrating the best in women’s tennis and our tournament’s 20th year on Daniel Island, in beautiful Charleston, SC. This tournament also represents our 48th year as a professional women’s tennis event on the WTA Tour.

We are very proud to call Volvo Car USA our title sponsor for the fifth year.

South Carolina is home to Volvo Cars’ first manufacturing plant in the US and their team is producing the all-new S60 sedan. There are nearly 1,500 employees at the plant in Ridgeville, SC working tirelessly to build this model for worldwide distribution. The all-new Volvo S60 will be on display at the tournament, along with Volvo’s full SUV range, including the awardwinning 7-passenger XC90, XC60 and XC40. Take a test drive during finals weekend and experience Scandinavian luxury, unparalleled technology and human-centric innovation.

Growing the game of tennis continues to be a priority for the Volvo Car Open. Last year, in conjunction with our partner Truist (formerly SunTrust Bank), we provided more than 10,000 tickets to children under the age of 16. We’re thrilled to continue this initiative in 2020. We will also be hosting a WTA “Future Stars” camp the week of the tournament for young women who demonstrate strong skills on the court and leadership off the court.

Lastly, through our partnership with USTA, kids will have the opportunity to participate in the Net Generation program all week long. The future of this incredible sport is in good hands here in Charleston!

As always, we strive to deliver an exceptional fan experience, both on and off the court.

On the court, you will see a larger presence of video screens for fan enjoyment and interaction. In partnership with FoxTenn and the WTA, electronic line calling will be used for the first time ever at a WTA clay court event. This technology will allow our players and attendees to see the “real bounce” of the ball during player challenges. Fans will get to witness play from a world-class field of athletes, featuring multiple Grand Slam winners, top-ranked players and past Volvo Car Open champions. This year is shaping up to be our strongest field ever.

Off the court, we will have bigger and better hospitality and dining options for attendees, with daily happy hours and live music offerings in all our destinations. Our opening Family Weekend, presented by MUSC Health, was a huge success at last year’s event. So, we’re bringing it back in 2020! Our special yoga event returns on semifinals Saturday, as well as our southern brunch on Easter Sunday. We are also excited to welcome GRAMMY Award winning artist and country music star Jennifer Nettles to Althea Gibson Club Court on Saturday, April 11 for a special performance.

Don’t miss out on these unique opportunities to celebrate the best of Charleston during finals weekend of the Volvo Car Open!

We can’t wait for you to join us for the finest experience in women’s professional tennis in America’s favorite city. The Volvo Car Open team, along with more than 500 volunteers and all of our partners, are here to make your stay special.

Thank you, L

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Bob Moran Tournament Director

B R A T

A R L E S

2020 VOLVO CAR OPEN

MATCH SCHEDULE DATE

SESSION

GATES OPEN

PLAY BEGINS*

FEATURED MATCHES

SAT 4/4

DAY

9:00 am

10:00 am

Qualifying Rounds

SUN 4/5

DAY

9:00 am

10:00 am

Qualifying Rounds

MON 4/6

DAY

9:00 am

10:00 am

1st Round

TUES 4/7

DAY

9:00 am

10:00 am

1st & 2nd Rounds

TUES 4/7

NIGHT

5:00 pm

7:00 pm

1st & 2nd Rounds

WED 4/8

DAY

9:00 am

10:00 am

2nd & 3rd Rounds

WED 4/8

NIGHT

5:00 pm

7:00 pm

2nd & 3rd Rounds

THUR 4/9

DAY

10:00 am

10:45 am

3rd Round

THUR 4/9

NIGHT

5:00 pm

7:00 pm

3rd Round

FRI 4/10

DAY

10:00 am

10:45 am

Quarterfinals

FRI 4/10

NIGHT

5:00 pm

7:00 pm

Quarterfinals

SAT 4/11

DAY

9:00 am

10:45 am

Semifinals

SUN 4/12

DAY

9:00 am

10:45 am

Finals**

*All match times subject to change. **Doubles Final begins at 10:45am followed by Singles Final.

SHOPPING AT THE OPEN

The 2020 Volvo Car Open merchandise tent is back and Your Serve Tennis is bringing the latest tennis gear to Charleston! Stop by and stock up on your favorite tournament apparel and souvenirs. Visit Match Point Market to shop from fan-favorite vendors: Baseline Boutique, Hermosa Jewelry and Charleston Shoe Company.

DANIEL ISLAND FERRY

If you’re traveling to the Volvo Car Open from downtown, catch the Daniel Island Ferry and enjoy a scenic waterway ride to the tournament. The first ferry leaves downtown at 9:25am and runs on a regular schedule throughout the day. The last ferry leaves Daniel Island at 10:05pm. Visit DIFerry.com to view the schedule and

purchase tickets or call (843) 732-4949.

DOWNLOAD THE VOLVO CAR OPEN APP! Powered by TennisONE

The Volvo Car Open App is your go-to source for tournament information. Get real-time match updates, review the day’s order of play, learn more about your favorite players and participate in fan challenges and trivia to win prizes at the on-site App Tent. *IN-SEAT FOOD AND BEVERAGE ORDERING IS AVAILABLE THROUGH THE APP FOR BOX AND TERRACE LEVEL SEATS.

DAY ACTIVITIES AT THE VOLVO CAR OPEN

SAT, APRIL 4 – SUN, APRIL 12 WILSON TRINITI: THE FUTURE OF TENNIS

Wilson, the new official tennis ball provider of the Volvo Car Open, has designed the very first performance tennis ball with fully recyclable packaging. The Triniti ball comes in a unique octagonal paper container, which can be recycled after use. The ball’s core has also been redesigned to extend its lifespan outside of a pressurized can. Find the Triniti ball at the tournament and test out the future of sustainable tennis balls!

AUTOGRAPHS AVAILABLE

SAT, APRIL 4 THE DRAW

3:00PM – 4:00PM

Be the first to know the match ups of the 2020 Volvo Car Open! The Draw will be announced outside the Stadium on our electronic scoreboard. Two main draw players will be in attendance, so don’t forget to stop by, say hello and snag a photo!

MON, APRIL 6 – SUN, APRIL 12

TALKING TENNIS WITH TRACY AUSTIN

SAT, APRIL 4 – SUN, APRIL 12

1:00PM - 2:00PM

Adults and kids are welcome to stop by and see the latest offerings from the USTA! Kids of all skill levels can use the Net Generation Zone to work on their strokes.

Mini-nets and junior rackets will be available for participants, as we welcome the next generation of great tennis players to the court. Find more information about youth tennis and local programs at netgeneration.com and sctennis.com.

WED, APRIL 8

USTA/NET GENERATION ZONE

SAT, APRIL 4 – SUN, APRIL 5 FAMILY WEEKEND

9:00AM – 3:00PM

Presented by MUSC Health

Bring the whole crew out for a weekend of family fun during our qualifying rounds. Hop on rides from the state fair, embrace your child’s creative side through art activities, create a sand sculpture masterpiece, strike a pose at the photo booth and so much more!

SAT, APRIL 4 – THURS, APRIL 9

MUSC HEALTH PICKLEBALL CLINICS

9:00AM - 4:00PM

It’s the game you love with a fresh new twist!

Pickleball combines elements of tennis, pingpong and badminton. Beginners are welcome.

Join former World No. 1 Tracy Austin as she hosts the brand-new series, "Talking Tennis with Tracy". The daily, hour show will feature live, on-site interviews with top players and coaches, giving Volvo Car Open fans an inside look into the journeys, successes and struggles that shaped each into the power forces they are today on the WTA.

SPECIAL OLYMPICS DEMONSTRATION

12:00PM - 1:00PM

This demonstration features tennis players from local Special Olympics chapters conducting and showcasing drills to improve skills, court work and play.

WED, APRIL 8

WHEELCHAIR TENNIS DEMONSTRATION

4:00PM - 5:00PM

Adult wheelchair tennis players from South Carolina will demonstrate, along with an on-court emcee, the rules and regulations of the sport and exhibit the power and strength behind the sport.

NIGHT ACTIVITIES AT THE VOLVO CAR OPEN

TUES, APRIL 7

THURS, APRIL 9

5:00PM - 10:00PM

5:00PM - 10:00PM

The Volvo Car Open is inviting all Lowcountry Tennis Association members to a membership night at the tournament.

By purchasing a ticket for Tuesday night, you'll be supporting the Lowcountry Youth Tennis Association. LCTA members receive a special discounted price and recognition throughout the evening.

Presented by Boeing

LCTA NIGHT

MILITARY APPRECIATION NIGHT

WED, APRIL 8

MUSC CHILDREN’S HEALTH NIGHT

We bring awareness and thankfulness to the men and women who serve our country in the Armed Forces by hosting a Military Appreciation Night. On behalf of Boeing, the Volvo Car Open is proud to offer complimentary admission to activeduty, retired military and their families.

Join us in celebrating our service members with a special program designed for and dedicated to them!

5:00PM - 10:00PM

Presented by MUSC Health

Join us in supporting MUSC Children’s Health and their efforts to provide pediatric expertise for each and every child. We will celebrate MUSC Health’s accomplishments and dedication, while raising awareness for comprehensive children’s healthcare in the community.

SOCIAL MEDIA AT THE VOLVO CAR OPEN

STAY CONNECTED While on-site, keep up with the happenings on all the courts, plus programming around the grounds by following the Volvo Car Open on social media. Snap a selfie and share what you're experiencing at the tournament! You just may end up on our jumbotron and social channels! /VolvoCarOpen

@VolvoCarOpen

@VolvoCarOpen

SPECIAL EVENTS AT THE VOLVO CAR OPEN

ELEVATE YOUR 2020 TOURNAMENT EXPERIENCE BY ADDING ONE OF THESE SPECIAL EVENTS TO YOUR FINALS WEEKEND ITINERARY. For more information and to purchase your special events tickets, please visit volvocaropen.com/tickets/special-events.

GOOD MORNING CHARLESTON YOGA EVENT SAT, APRIL 11 9:00AM – 11:00AM

Start finals weekend with a clear mind and energized soul. This special morning yoga session, led by Sarah Frick of The Works, will guide you through a soulful fitness experience that blends powerful vinyasa yoga, meditation, breathwork, plyometrics, core and strength work. All experience levels are welcome to join and healthy refreshments will be provided.

Tickets are $55 per person and include a semifinals general admission ticket.

JENNIFER NETTLES CONCERT SAT, APRIL 11 8:30PM

Presented by Truist

GRAMMY Award winning artist and country music star Jennifer Nettles is taking over Althea Gibson Club Court during finals weekend with a special performance for fans.

Tickets start at $50.

EASTER SUNDAY BRUNCH SUN, APRIL 12 9:00AM - 11:00AM

Be the first to arrive for the final matches and celebrate Easter Sunday with us! Our brunch will feature signature Charleston dishes, drinks and a live performance from special musical guest Patrick Davis & His Midnight Choir. Tickets are $100 per person and include a general admission ticket to the finals. If you already have tickets to the matches, add this event to your plans for just $65 per person.

SPECIAL FAN INCENTIVES AT THE VOLVO CAR OPEN

THE ACTION IS HAPPENING ON AND OFF THE COURT. ENJOY THESE ADDITIONAL ATTENDEE PERKS - ALL INCLUDED IN YOUR ADMISSION!

VOLVO CAR RIDE AND DRIVES THURS, APRIL 9 - SAT, APRIL 11

Test drive Volvo’s line-up of award-winning SUVs, Sedans and Plug-In Hybrid vehicles.

Experience Scandinavian luxury, humancentric innovation and unparalleled technology. Each test drive participant will be entered to win a 2-year Care by Volvo Subscription and will walk away with a sleeve of tennis balls.

MEET TOURNAMENT AMBASSADOR TRACY AUSTIN MON, APRIL 6 - SUN, APRIL 12 Past Volvo Car Open champion, Grand Slam winner, Tennis Hall of Fame member and Tennis Channel commentator Tracy Austin will join the Volvo Car Open in 2020 as its very first tournament ambassador!

She will host the daily hour series “Talking Tennis with Tracy” from the tournament grounds with live on-site interviews with players and coaches. This event is included with your Volvo Car Open ticket. She will also participate in the singles draw presentation on Saturday, April 4 and the awards ceremony on Sunday, April 12.

DINING AT THE OPEN

HAPPY HOUR NIGHTLY 5:00PM - 7:00PM Daily drink specials and live music in the Ace Lounge, The Ultra Club and the Carolina Fusion Rooftop Bar.

DINING DESTINATIONS AT THE VOLVO CAR OPEN

CHARLESTON COLLECTIVE MARKETPLACE

Explore Volvo Car Open's new Charleston Collective marketplace. Located on the Grand Lawn, this area will feature a wide variety of classic Charleston food and drinks!

NEW FOOD PARTNERS

Find new food partners across the grounds, like Cooper Links & Co, Hector Borraacho's and Dockery's!

SEVEN FARM'S LOCALE FRESH MARKET

Looking for something healthy? The Volvo Car Open will feature Seven Farm's Locale Fresh Market. Check out all of the offerings and daily fresh features!

SIDELINE SOCIAL

Have a quick second between matches? Stop by Sideline Social for your one-stop-shop for food and drinks, so you can grab a quick bite and get back to the action on court!

CAROLINA FUSION ROOFTOP BAR

Carolina Fusion is bringing premium dining from downtown Charleston to the Volvo Car Open! The rooftop bar location will feature a full-service restaurant and live music daily. Make a reservation or visit the second tier of the merchandise tent for more information.

IN-SEAT ORDERING IS BACK!

Download the Volvo Car Open app to order food and drinks right to your seat in the Volvo Car Stadium! In-seat service is available for box and terrace seats and features food and drink menus, including soda, cocktails and wine.

'HOP THE NET' STADIUM BEER with Dockery's

Volvo Car Open has partnered, for the second year, with its Daniel Island neighbor Dockery's on a house-brewed craft beer, 'Hop The Net'. Dockery's will be the exclusive local craft beer provider for the tournament. In addition to the new IPA, last year's tournament brew 'No Fault' will be available on-site as well as on draft at Dockery's. Cheers!

ADD TO YOUR COLLECTION!

25

9 OZ. TERVIS WINE:

$

16 OZ. TERVIS + LID:

$

24 OZ. TERVIS + LID:

$

25 30

2020 VOLVO CAR OPEN SOUVENIR CUPS

Purchase our limited edition, reusable souvenir Tervis tumbler from bars or concessions stands on-site. Enjoy complimentary soda and water refills at designated selfservice stations, both in the Stadium and at Club Court.

Also, enjoy $2 off the posted menu price on any purchased drink served into the cup.

*All cups sold empty. $2 off purchased beverages sold in cup are only redeemable at bars and concessions stands on-site, not at food trucks/vendors/dining/etc.

ASHLEIGH BARTY

2020 PLAYER FIELD HIGHLIGHTS

AUSTRALIA

2019 FRENCH OPEN CHAMPION BEST RANKING: WORLD NO. 1

SIMONA HALEP

ROMANIA

2018 FRENCH OPEN & 2019 WIMBLEDON CHAMPION BEST RANKING: WORLD NO. 1

 FIRST TIME APPEARANCE IN VOLVO CAR OPEN FIELD

MADISON KEYS

UNITED STATES

2019 VOLVO CAR OPEN CHAMPION BEST RANKING: WORLD NO. 7

SLOANE STEPHENS

UNITED STATES

2016 VOLVO CAR OPEN & 2017 US OPEN CHAMPION BEST RANKING: WORLD NO. 3

KIKI BERTENS

THE NETHERLANDS 2018 VOLVO CAR OPEN CHAMPION BEST RANKING: WORLD NO. 4

GARBIÑE MUGURUZA

SPAIN

2016 FRENCH OPEN & 2017 WIMBLEDON CHAMPION BEST RANKING: WORLD NO. 1

SOFIA KENIN

UNITED STATES

2020 AUSTRALIAN OPEN CHAMPION BEST RANKING: WORLD NO. 7

TOURNAMENT INFORMATION & REMINDERS  FOOD & BEVERAGES No food, beverages, coolers or glass containers may be brought onto tournament grounds, apart from one sealed bottle of water per person. The Volvo Car Open has a variety of choices for your dining pleasure to satisfy your food and beverage needs.  NO SMOKING POLICY The Volvo Car Open is a non-smoking facility.

Smoking, including e-cigarettes, is not permitted anywhere on the tournament grounds.  MATCH SCHEDULE All start times and match schedules are subject to change. Check VolvoCarOpen.com for updates.  CAMERAS No flash photography is allowed. Cameras are prohibited for any purpose other than using photographs for personal and private domestic use.

Such photographs cannot be exploited or displayed in any manner or in any medium whatsoever without the express written consent of the WTA.  LOST & FOUND Any lost items can be found at the Guest Services Tent located near the main gate.  TICKET POLICIES Please be prepared to present your ticket to our usher staff at all times. Patrons wanting to leave and re-enter the tournament grounds will need to obtain a hand stamp upon exiting. You will need both a hand stamp and the ticket stub to re-enter. Keep your tickets! No ticket or credential holder may continually collect, disseminate, transmit, publish or release from the grounds of the tournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial, betting or gambling purposes)  REFUNDS/EXCHANGES There are no refunds or exchanges.

All sales are final.  UMBRELLAS While umbrellas are allowed on-site, please be advised that you may be asked to discontinue use if they obstruct sight lines of those around you.

 RAIN POLICY The following policy applies to individual session tickets purchased directly (and not via ticket auction, exchange, resale or other secondary ticket outlet) through Ticketmaster, VolvoCarOpen. com or in person at the Volvo Car Stadium Box Office. Please note that this policy does not apply to weeklong subscription or any tickets issued on a Complimentary or Trade basis. If a session is cancelled and no matches are completed, Tournament management will make every effort to reasonably accommodate the individual session ticket holder on a subsequent session, if held. The Volvo Car Open cannot guarantee ticket availability, exchange of equal value or comparable seat location. There will be NO REFUNDS OR CREDITS. If one match is completed on Stadium Court, a session is considered complete and no exchanges or refunds will be made. In addition, patrons are advised that the Volvo Car Open schedule of play is subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes in the schedule of play. Please note: Information on scheduling changes can be obtained by visiting our website's homepage.  PARKING Parking is available in several locations on Daniel Island. Free shuttle service to the main entrance will be provided for those parking only in the satellite lots.  BAG POLICY For the comfort and safety of all patrons, bags and backpacks will be screened upon entry. Once checked, bags and backpacks will receive a tag that shows they have been screened. Anyone leaving and wanting to re-enter will have their tag removed. Upon re-entry, bag will again be screened and tagged. Clear bags will be visually scanned and permitted without needing a bag tag. The following items are prohibited from entering the grounds: glass bottles or containers; alcoholic beverages; weapons; illegal substances; bikes, skateboards, scooters, self-balancing scooters or roller blades; pets except for service animals. Prohibited items that are discovered during inspections must either be returned to their owner’s vehicle/transportation or discarded.

The Volvo Car Open will not provide storage area for these items. Guests arriving by public transportation must take caution not to bring any prohibited items as no exceptions will be made. * Please visit our website for more information on prohibited items and new policies.

SPONSORS TITLE SPONSOR

PREMIER LEVEL

CORPORATE LEVEL

CHARLESTONIAN LEVEL

OFFICIAL SUPPLIERS

Boeing Charleston Shoe Co. Dockery's Eclipse Haircuts Ethan Allen HiDow Hotel Domestique Solinco USTA

Coca-Cola Michelob Ultra Moët & Chandon Sterling Vineyards MEDIA PARTNERS Post & Courier Tennis Channel Tennis One

GENERAL TOURNAMENT INFORMATION & MATCH UPDATES:

843.856.7900 // VolvoCarOpen.com

QUESTIONS OR COMMENTS ON-SITE:

Please visit Guest Services.

Ashleigh Barty photo by Mark Metcalfe/Getty Images, Sloane Stephens, Simona Halep & Garbiñe Muguruza photos by Matthew Stockman/Getty Image, Kim Clijsters photo by STAN HONDA/AFP via Getty Images, Sofia Kenin photos by Quality Sport Images/Getty Images & Hector Vivas/Getty Images