Open mtgs report, send reforms & bbc work experience

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Open mtgs, SEND Reforms & BBC work experience 22nd April 2015 Dear All Open Meetings with Anna Chiva and others We have had the first two Open Meetings (Barnes and New Malden) and both were positive, useful meetings. Anna Chiva, Head of SEN for Achieving for Children, is expecting to attend all the meetings and we’re very grateful for her time and candour in explaining the Education, Health & Care Plans (EHCP) as well as answering parent’s questions. Eamonn Gilbert, 14-19 commissioning is also at most of the meetings explaining the plans for new Post-16 education provision and his handout is attached to e-mail. Eamonn welcomes your comments on this and is keen to work with families in developing this provision. Please reply to this e-mail if you would like to contribute. We are also joined by one of the Independent Supporters at each meeting – and find their experiences of working with families on producing these EHCP’s invaluable. Also available is an exemplar (real, but anonymised) EHCP which we are handing out and referring to during these meetings. It’s quite long and there are plenty of hard copies available at the meetings. At the next Open Meeting we are joined by the new Support Broker for personal budgets. Jo Dixon and Nicola Staines will be co-facilitating on RSFV’s behalf: Friday 24th April

10.30am to 12noon

Whitton Youth Zone 1 Britannia Lane Whitton, TW2 7JX

Jo & Nicola Anna Chiva J Rourke (IS - P) S Marshall – support broker

A full list of all the events is here: www.richmondsendfamilyvoice.org/events Customer Services & the SEN Team As mentioned above, Anna is very open with regard to the challenges faced by the SEN Team in working to a whole new system whilst continuing with the old one. In fact, it’s a nationwide challenge and my understanding is that central government are just beginning to understand the enormity & local impact of implementing the SEND Reforms. The SEN Team are undergoing a thorough programme of Customer Services training which involves ‘live’ coaching as they make their calls and immediate feedback afterwards. To me, that sounds quite daunting! However, it is a pragmatic, honest approach to developing the SEN Team’s skills in this brave new world of equal partnerships. If you have any feedback or comments you like to share – please reply to this e-mail, or come to one of the Open Meetings and talk to Anna.


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