Mobile phones

Samsung phones have always been available at Samsung Concept stores (powered by Hirsch’s), but now that we have expanded, we asked the experts in charge of mobile sales how things were going and what were the most commonly asked questions customers had. Q: What are the fastest

selling Samsung phones at the moment?

Samsung Galaxy A12, Samsung Galaxy A71, and Samsung Galaxy S21 seem to be the most popular. Q: What are the fastest

selling Apple phones at the moment?

Apple products generally are selling well – including iPads and Airpods. The fastest moving iPhone is the iPhone 12 256GB, but the iPhone 11 is still selling well. Q: What are people

looking for?

Most people look for specifications on the following: ¥ Speed/processing power. ¥ Storage/internal memory. ¥ Battery life. ¥ Camera resolution.

Before choosing a mobile phone, consumers should research the camera quality, screen resolution and battery life. A longer battery life is a must for consumers with demanding schedules. If you want the phone with the longest battery life, look

WE’RE

HIRSCH’S ARE BACK IN THE MOBILE BUSINESS, SELLING BOTH SAMSUNG AND APPLE MOBILE PHONES

for smartphones with the most mAh. Q: What is mAh? mAh is an abbreviation for “milliamp hours” and refers to the amount of charge a mobile phone battery is able to deliver. The more mAh a mobile phone has, the longer it will last between charges. Q: Can I trade in my

present phone for a new one at Hirsch’s or Samsung Concept stores?

Yes. Hirsch’s accepts over 6 000 eligible devices from all brands, not just Samsung, for trade-ins. The reduction in the purchase price we may offer for your existing device will vary depending on the make and model. Our instore service technicians will gladly assist you with an assessment of your trade-in device. Q: What are some of the

most common faults for phones brought in for repair?

A cracked screen is the most common issue which can be caused by the following: ¥ Phone being dropped. ¥ Any form of exerted pressure on the screen. ¥ Sitting on the phone while it’s in your back pocket. ¥ Placing the phone and keys in your pocket.

Charging port issues is another problem we see a lot of. When your phone experiences slow or no charging, it is often as a result of a faulty charging port. The reason could be any of the following: ¥ Dust or debris blocking the contact or preventing proper power supply. ¥ Corrosion when your phone gets wet or you put it in an environment with high humidity. ¥ Hardware damage, usually caused when you drop the device. H