Brand of the year 2019 by Business Connect

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

We Are Still Connected With The String Of Our Thoughts Is telecommunication important as an industry? What about the research and development in the field of telecom and its impact on the overall health of the industry?

factor in the growth of Indian society and how the state of health and competitiveness of this industry strongly affects Indian economy in many ways.

Covering these questions are several others. How vital is telecommunications to the Indian economy? How will telecom research help in improving the lives of people or increase their effectiveness or solve an underlying problem? Has telecom reached the state of saturation or is there a scope of innovation? It is hard to anticipate the future impact of telecommunications applied science and intelligence that have not yet been invented. For example, who would have thought the full-scale impact of the internet a few years back in India? It has changed the world around us. I remember, my parents used to go a few kilometers for making a phone call. Video conferencing was just beyond the thought.

Mr. Rajiv Gupta, the chairman and the MD of TCIL shares his thoughts on how the social vitality of telecommunications is well acknowledged and broadly understood. How this industry has been a reason for a nationâ&#x20AC;&#x2122;s growth and keeps us all connected. Besides providing the technological foundation for societal communications, how telecom plays an important role in the security of the nation and enables participation and development.

I am delighted to introduce Telecommunications Consultants India Limited (TCIL), a stalwart in the field of telecommunications since 1978.

Every story in this issue speaks of responsibilities, potential and the transformative power of taking an extra step.

The edition also covers how growth and development of one industry feed the growth of startups around the nation and a strong impact a company can create through its corporate social responsibility.

These stories strengthen our belief that despite being so diverse we are still connected with the string of our thoughts to grow as a nation and Iâ&#x20AC;&#x2122;m excited to share them with you.

The central idea of this cover story revolves around the fact that telecommunications industry plays a pivotal role in building a nation and how a structured telecommunications research and development goes on to be an essential

Avishek Singh Avishek@businessconnectindia.in

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Business Head Ashish kumar

Corporate Team

Co-ordinator (Business Connect-Clients) Anita Kumari | Priyanka Gupta

Data Research & Analysis

Finance Team

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Circulation Team

Sonia Tiwari | Anurag Tiwari

Creative Director Ashutosh Ojha

Creative Team

Chandan Sharma | Rajat Pathak | Reena Kumari

Legal Affairs Mukesh Kumar

Human Resources Nivedita Basu

Digital Marketing Manager Ravikant Singh

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Conten

COVER STORY

TELECOMMUNICATIONS CONSULTANTS INDIA LIMITED A Government Of India Enterprise And A Prime Engineering And Consultancy Company

Rajiv Gupta

Chairman & MD of TCIL

10 22

A2Z BUYING SERVICES

CREATIVE WEB MALL (INDIA) PVT. LTD.

AAA TECHNOLOGIES PRIVATE LIMITED

GLS UNIVERSITY

AFORESERVE. COM LIMITED

ROSSELL TECHSYS

BHARAT ARORA PHOTOGRAPHY

SSBF

CENTURY PHARMACEUTICALS LTD

APOLLO INFOWAYS PVT. LTD.

IMPROVE LEADERSHIP AND MANAGEMENT SKILLS TO LEAD THE WORLD……………………………………………………………16 HOW TO CREATE A GROWTH MINDSET AS AN ENTREPRNEUR……………………………………………………………………………. 32 HOW RO BE GOOD READER STEP TO FOLLOW………………………………………………………………………………………………….. 38 TEAS WHICH HEALS………………………………………………………………………………………………………………………………………. 44 MONDAY MORNING BLUES OR EMOTIONAL ALARM…………………………………………………………………………………………. 50 www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

COVER STORY

TELECOMMUNICATIONS CONSULTANTS INDIA LIMITED A GOVERNMENT OF INDIA ENTERPRISE AND A PRIME ENGINEERING AND CONSULTANCY COMPANY Rashi Saral | Business Connect

Rajiv Gupta

Chairman & MD of TCIL

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

COVER STORY

The recently concluded India Mobile Congress 2019 is a befitting testimony to the importance of telecommunications world wide and specially in developing countries. Hon’ble Prime Minister Modi’s message which was read out at the inaugural of the India Mobile Congress 2019, clearly identified the role of Telecommunications.

consultancy, implementation services and turnkey project execution services in the field of Telecommunications, Information Technology, Civil & Architecture, Skill Development and New Initiatives. Established in 1978, TCIL is an ISO 9001: 2015 certified, profit -making Indian Multinational Company that has been winning prestigious projects worldwide. The company is a torch -bearer of the great Indian Telecom Innovation, introducing new technologies in Telecom software, switching and transmission systems, cellular services, rural telecommunications, optical fiber-based backbone transmission systems and others.

“Telecommunications is key to social as well as economical activities and the present era is of innovation.Communications holds a key to any field of socio-economic activity. Technology-enabled tools are virtually enabling the pace of communications.” Telecommunications Consultants India Limited (TCIL), a stalwart in the field of telecommunications since 1978, is a wholly owned Government of India Enterprise under the administrative control of the Department of Telecommunications (DOT), Ministry of Communications, Government of India.

TCIL has on-going projects in more than 65 countries across the globe. Most of its projects are large turnkey projects for country governments, ministries, public sector undertakings and private organizations. TCIL today has a global presence with multi segment projects in India, South Asia, Far East, Middle East, Africa, Europe and the USA. Its strength lies in its adaptability with the rapidly changing world of technology.

Business Connect in a conversation with the Chairman and MD of TCIL, Rajiv Gupta has covered some essential highlights of the Company.

As one of the leading PSUs in the Ministry of Communications, Govt. of India, TCIL prides itself on its efficient management of projects, which has resulted in building a turnover of INR 1622.22 cr. TCIL continues to remain committed to achieving the vision of ‘Digital India’ and ‘Connecting the Unconnected’ across India and in our partner countries.

Please walk through your company profile and its offerings. Telecommunications Consultants India Ltd. (TCIL) is a certified Mini Ratna PSU (Public Sector Undertaking) and a wholly owned subsidiary of the Ministry of Communications, Govt. of India. TCIL’s core business is to provide www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

How have you adapted yourself to the latest needs of the market? TCIL started its journey in 1978 with initial focus on telecommunications consultancy. It then diversified into other areas like Civil & Architecture and IT, where it now maintains a strong position.

enabler and a small part of the bigger picture. To be truly motivated, one has to work with innate passion, commitment and strong perseverance. What is the mission and vision of TCIL? TCIL’s consistent growth has been a reflection of its coherent mission and vision statement.

TCIL has been a part of government’s major initiatives and projects such as: 1. Wi-Fi Hotspots Project: TCIL is setting up over 12000 Wi-Fi hotspots at Rural Telephone Exchanges of BSNL. This entire project worth Rs. 942 crores marks the migration of general public into digital citizenry providing them access to internet services for banking, agriculture, e-governance, healthcare etc.TCIL has also been awarded as the ‘Best Wi-Fi System Integrator’ for its work in the landmark project.

TCIL’s vision is to excel and maintain leadership in providing optimal solutions on turnkey basis in Telecommunications and Information Technology Service sectors globally and to diversify by providing excellent infrastructure facilities particularly in the high-tech areas. Its mission is to excel in providing solutions in Information and Communication Technology, Power and Infrastructure Sectors globally by anticipating opportunities in technology.

2. Andaman and Nicobar Islands Connectivity: TCIL has been instituted as a Technical Consultant by Department of Telecommunications for its prestigious project of connecting the Andaman & Nicobar islands with the rest of India through Chennai. TCIL is preparing its Detailed Project Report involving identification of the submarine cable route, estimating the CAPEX & OPEX, designing the network architecture and system dimensioning. TCIL’s role has been instrumental in undertaking certain distinctive activities for this project. It carried out a detailed study of the sea bed for ascertaining the cable route whilst also seeking environmental clearance for the project from the Ministry of Environment & Forests (MoEF). Additionally, TCIL shall be also supervising the execution of the project as an Independent Monitoring Agency (IMA) on behalf of USOF (DoT).

Are you planning to establish the company as a global brand? How are you going to do that? TCIL is already a global brand. We began working with overseas partners long back in 1981 starting with Nigeria in Africa. During the same time we set up our first office in the UAE to venture into the Middle East. Today, TCIL has partnered with country governments and a wide range of ministries in more than 65 countries across the globe, sharing India’s astounding telecom prowess with the world. TCIL quickly earned the epithet of a ‘preferred partner’ for large govt. projects in Saudi Arabia, Oman, Kuwait, the UAE and others. TCIL Kuwait Branch has been a major contractor of the Ministry of Communications, Kuwait since 1978 for Construction and Maintenance of Telecommunications Networks.

3. REC Headquarters: Another feather in TCIL’s cap is the construction of a first-of-its-kind REC World Headquarter Building at Gurgaon. The REC (Rural Electrification Corporation) building has been designed in compliance with GRIHA-5 star ratings to reduce carbon footprint. It is equipped with Access Controlled Lighting Management System and also provides for 100% solid waste management and rainwater harvesting system.

TCIL has recently marked its presence in the Balkan and CLMV countries. On clearance by the Union Cabinet, Government of India, TCIL has also set up a 100% owned ‘C’ Corporation in the USA. Continuous strengthening of strategic alliances has been part of TCIL’s global strategy. What are your contributions to CSR activities? TCIL is a socially, economically and environmentally responsible organisation ensuring that all business operations are carried out sustainably. The company is constantly putting efforts towards empowering communities, enabling inclusive socio-economic growth, environment protection, development of underprivileged sections of the society and promotion of sustainable technologies.

TCIL in the coming few years will also be working towards transitioning from hardware centric systems to software centric systems, enabling virtualization, automation and machine learning. Tell us something about your staff. How do you ensure their efficiency and positivity towards work in challenging times? Valuing human resource as the core driver of any business and ensuring their suitable and meritorious recognition holds the potential to act as a catapult for the firm. With TCIL operating in a sector that witnesses emerging technologies at the break of every dawn, we make sure of providing relevant training to our staff for their consistent skill upgradation. However, training is only an

1. School Education and Healthcare TCIL allocated Rs. 55.52 lakhs towards the Supply and Installation of smart classroom equipment and drinking water equipment in aspirational districts as per directions from the Department of School Education & Literacy, Ministry of HRD, GOI. 13

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COVER STORY 2. Skill development through Telecom Sector Skill Council TCIL, in association with Telecom Sector Skill Council (TSSC), is engaged in skill development training for the telecom sector in the state of Madhya Pradesh. This is in line with the MOU signed between DoT and Ministry of Skill Development and Entrepreneurship to develop and implement a National Action Plan for Skill Development in the sector. This program has been launched with the objective of fulfilling the skilling needs of the sector while creating opportunities for the youth. TCIL has disbursed Rs.18.82 lakhs towards the project in FY 2018-19.

4. Funding to Start-ups TCIL, in line with Government’s focus to the Indian startup industry, funded a startup M/s Lab to Market Innovations Pvt. Ltd. with an amount of Rs.8.85 lakhs. Lab to Market Innovations is a disruptive start-up in the railways sector and is currently being incubated by the Indian Institute of Science, Bangalore.

3. Contribution towards Swachh Bharat Kosh & Clean Ganga Mission TCIL has made a direct contribution of Rs.3.63 lakhs towards Swachh Bharat Kosh & Clean Ganga Mission covered under item-I (improving sanitation) and item-V (improving sanitation) of the Schedule VII of the Companies Act respectively.

Mention a couple of your favorite books/ novels that have taught you the intricacies of the business. ‘Turn the Ship Around!’ by L. David Marquet is my all-time favourite book which talks about how the Santa Fe Fleet of the US Navy was turned around from being the worst to the first by changing the leadership strategy. The payoff is striking - Leadership should mean giving control rather than taking control, and creating leaders rather than forging followers. ‘The Effective Executive’ by Peter F. Drucker is my all-time go to book and I am glad that it is also a favourite book of Jeff Bezos, the CEO of Amazon. Currently I am reading a book by TV Rao titled “Managers who make a difference.” Other than this I also read a lot of DIY books and literature both in Hindi and English. What are the milestones of the Company? 1978-1983 • Paid-up capital tripled in 1982-83 • Completion of large transmission projects in Iraq, Lebanon, and Kuwait • Increase in Consultancy projects to many Indian PSUs • First office in the Middle East in the UAE 1983-1988 • Expanded operations to 9 more countries including KSA • Entered into two major joint ventures – ICSIL (1987) and TTL (1988) • Awarded major KSA projects of net value Rs. 1045 million • Issued 1:1 bonus shares for the first time to GoI 1988-1993 • Entry into 7 new countries including Mauritius, Syria, Netherlands and Botswana • First ever MOU signed with the Ministry of Communications • Formation of two major joint venture

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• • • • • •

1993-1998 • Company’s CRISIL credit rating goes up from ‘AA+’ to ‘AAA’ • Orders booked worth over Rs. 2500 crore • Signed MOU with VSNL • Formation of new joint ventures - TCIL Saudi Co. Ltd. and Hexacom India Ltd. • Awarded ISO-9001 quality certification

Awarded the PAN African e-network Phase-2 (EVBAB) Cabinet approves the formation of TCIL subsidiary in USA TCIL starts operations in Seattle USA Initiated Digital Village Project for CLMV countries Branch office set up in Republic of North Macedonia Execution of T-fibre projects in Telangana & OFC project in Andhra Pradesh

Lastly, what message would you like to give to the readers of the Business Connect magazine? Strong organizations or partnerships are not built in a day and are not built by a single person or a single department. The only way an organization can progress is by standing united. Each employee is doing his or her duty to the best of his or her capability, and above all everyone working as one team towards the desired goals.

1998-2003 • Awarded the Miniratna Category-I status • Upgraded from schedule “B” to schedule “A” status • Started operations in 13 new countries - Eritrea, Kyrgyzstan, Cambodia, Nepal, Togo, Algeria, Swaziland, Uzbekistan, Kosovo, Lebanon, Congo, Sierra Leone & East Timor • Entered into a new Joint Venture - United Telecom Ltd. in Nepal • Orders Booked worth over Rs. 3200 crore

“

I am personally a believer of: “Coming together is a beginning, Keeping together is progress, Working together is Success” Edward Everett Hale

“

•

companies- TCIL Bell South Ltd. (TBL) and Orange Telecom Service (OTS) Successful completion of optical fibre projects in seven countries

Please mention the awards and recognition you are accredited with. • Best Wi-Fi System Integrator 2019 by DigiAnalysys • Digitally Empowered PSU 2019 by VARINDIA • Gold Excellence Award for Facility and Maintenance (2019) • Excellent Global Telecom Service Provider 2019 (13th CMAI ICT World Communication Summit & Awards) • Gold Excellence Award for Facility and Maintenance (2018) • CMAI Awarded TCIL for Excellent ICT initiatives for Tele-education and Tele-health 2017 • SKOCH Order of Merit BSE 2017 for Sierratel Infrastructure and Modernization (SIM) Project • Gold Excellence Award for Leadership (2017) • PSE Excellence Award for Excellence in Human Resource Management 2016 • India Pride Award 2016 for Excellence in India Image Enhancement awarded by Dainik Bhaskar and many more…..

2003-2008 • Creation of landmark network covering the African continent for providing tele-medicine and tele-education facilities • Commenced civil and road construction projects • Initiated e-governance projects in different states of India • Started construction for Sudan electronic city for building a cyber-park in Algeria 2008-2014 • Received OHSAS certification ISO 14001: 2015 18001: 2007 • Focus on new technologies – set up of the E-procurement portal • Won Network Project Contract with Indian Defence Services for optical fibre communication 2014-2019

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BCM Review

IMPROVE LEADERSHIP AND MANAGEMENT SKILLS TO LEAD THE WORLD

e are born to do something creative so that we can make a better place where we live. To make a better place we require leadership and management skills. For instance, we work in an organization and we must work with someone or for others. To be able to mutually attain our goals we must have the ability to relate to others in an effective way. To achieve smashing heights in careers, leadership, and management traits are so necessary. In the modern world, Soft skills are only one that can forge you as a good leader.

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We get inspired by other successful people and think their skills have god gifted. It might be true or not. Some are born with these skills and certain have to practice being good leaders. Always keep in mind John Kennedy’s quote “Learning and leadership are vital to each other.” Being a good leader, we must have management skills. Today we are going to discuss these topics that will help you to enhance leadership and management. Also, just reading is not enough you have to implement by yourself.

WHAT ARE LEADERSHIP AND MANAGEMENT SKILLS? Here I am going to split these topics into twopart so that we can understand each section very well. First, leadership skills are an excellent quality that aids in organization. As we say the word “leadership” first, most people create a figure in mind, they think of a domineering, takecharismatic individual. Because we have read history. They also think, having a big position is known as leadership. I was reading Forbes news a writer his name Kevin Kruse, he has written seniority or one’s post in the hierarchy of an organization are completely different and there is no such thing to do with. In fact, without having a great position we can be a leader in the place where we live, our neighborhood, and in our family. Again, what makes us a leader? The former CEO and founder of Microsoft Bill Gates said that “As we look ahead into the next century, leaders can be those who empower others.” John Maxwell: “leadership is the influence, nothing more or nothing less.” In a simple way, we can say that any individual who maximizes the effort for others. That is called leadership. Having management skills, it helps you to achieve the goal easily and most important on time. Suppose that you are executive of an organization. your duties should be, process the task in order and full fill the demand in the company. Also, the origination member expects from you that you will able to perform executive duties in the organization while ignoring the crisis and promptly solving problems. The skills can be enhanced by learning and practical experience as a manager. Management skills aid the manager to relate to their co-works. Also, having this skill you know how to deal with subordinate or client that allows for an effortless flow of activities in the organization. Overall, I would say the skills are vital for any organization to grow rapidly. WHAT SKILLS REQUIRED TO BE A GOOD LEADER AND MANAGER? I have seen so many motivational speeches they have their own definition. But what I most like the way John C Maxwell definition “leadership is the one who knows the way, goes the way and shows the way.” A good leader should have the ability to turn the idea into real-world success stories. Here are the top 10 leadership qualities which make a good leader.

HONESTY AND INTEGRITY • American president Dwight. D. Eisenhower once said, “The supreme quality of leadership is unquestionably integrity.” without it, you are too fat to arrive. It doesn’t matter whether it is a football field or in an office. Honesty and integrity are two crucial elements which will help us to become a good leader. Real leader sticks with their core beliefs. For your information, without ethics, it could not be possible. CONFIDENCE • realization of one’s own potential and self-confidence in one’s ability, one can build a better world.” ----: Dalai Lama: ---you want to be an effective leader. Then you must be more confident so that other people can follow your lead. Having doubts about decisions or qualities, then your subordinates will never consider your decision. That doesn’t mean you need to be overconfident. What I want to say, you have to show some ability with confidence so that your followers can trust you. INSPIRE OTHERS • your voice and inspire others to find theirs” ---: Stephen Covey: • is a tough job to persuade any individual to follow. That’s why a leader inspires their follower by setting a good example. When they feel stuck in some situations. they listen to the leader’s voice and get inspired. They only want to know how a leader reacts to the situation. As a leader, stay always positive with this aptitude approach should be visible by action. 17

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ACCOUNTABILITY • a good leader takes little more than his share of the blame and little less than his share of the credits” ---: Arnaldo H Glasow:--• a good leader, you have to keep in mind that your subordinates are accountable for what they are trying to do. If they are doing well. you should appreciate their work or give big applause so that they can feel so confident to do the next task. If not or they are struggling so much. You should make them feel their mistakes and give them some tips to improve accountability. I’m sure they will be happy and serious about business.

BE CREATIVE • distinguishes between leader and follower.” ---: Job Steve: --• may have a question. What makes a different leader? The short answer is creative thinking. the leader should be creative and innovative simultaneously. You cannot change the world without having a good idea. Here, I would say be prepared to show yourself differently. In this, your moral worth is going to enhance. • Management skills are the way to run an organization effectively and efficiently. To be a great manager you should have six essential management skills such as

GOOD COMMUNICATOR achieve a goal, you should have great communication skills so that you can clarify the startles to your team. It could be very difficult for you to get the real outcome of what you expect. By communicating with the team if you are unable to deliver the message effectively. You won’t be a good leader anymore. A good leader always talks effortlessly and subordinates get convinced all the time. Here I want to say that words have the ability to do whatever you want to. You should just know how to use them. www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

GOOD PLANNING starting any project, we need a strong plan that will describe the cost of employees, how long does it take, deadline project, and many others. the manger exactly does. A good manager makes a strategy according to the project, then choose those employees who are able to finish the project before meeting deadline, identify and setting achievement goal.

GREAT DECISIONS-MAKER a decision is more important for a manager. A good manager makes the proper and right decision that shows the success of the organization. While poor decisions may create a nightmare for the company. if organization members want to run the company effectively and smoothly. They require a good manager who can make a clear decision without having doubt. A manager who can be accountable for each decision. SHORTING OUT THE PROBLEMS this is a very crucial skill that can improve manager position. The manager must have the ability to control the frequent problems before going out of the hand. In a workday, the manager tries to identify the problems then find a way to get the most effective solution. However, it will take time to be a good problem solver. Also, you should work not as duties. you have to work as a passion. MOTIVATING SKILL you are working in origination as a manger. you should know how to motivate the team so that they can perform well. Also, you have to improve behaviour and motivational skill which show seriousness about the organization. You have to use motivation tactics in a various way, make sure that your team is giving a big effort to bring a solution. DELEGATION a manger you have to choose to handle a team. Having a workload, it requires a great production team. A good manager knows how to re-assign or re-locate the employees. If you are a manager with great delegation skill can re-assign any task and offer authority to true employees. This skill will help you reduce the wastage of time and optimize your productivity as well. HOW CAN WE CORRELATE THESE TWO SKILLS? Peter Druker once said that “Management is doing things right; leadership is doing the right things.” Leadership skills and management

skills can be interchangeable. To be a good leader you should have management skills. Because at some point, you are going to make decisions, deal with the situation, communicate with subordinates. leader and managers work in very different ways. But in the end, they have to be successful in their work. WHAT ARE THE BENEFITS OF THESE SKILLS? There is numerous advantage you get by having management skills such as: • Improve your productivity: an organization’s expectation is always high. In the situation, managers train their own employees to raise productivity. Also, this effort enhances the confidence level among employees. • Reduce workplace conflict: So many employees have conflict about the organization. Because they are not sure about their position. It occurs when seniors have too little conversation. Managers who have a good interpersonal skill, it can help creates a relation between colleagues and workplace. • Have greater profitability: implementing these skills regularly, you will understand the practice for approaching issues and uncommon workplace. When you start to handle the situation, it will increase the earning. • Get promotion very quickly: Having good management skills, you will become better day by day. Implement these management skills that will improve your profitability and your organization’s growth. In this way, you get promoted. LET’S DISCUSS ABOUT LEADERSHIP ADVANTAGE: • Boost subordinate moral: just productivity is not enough. You must create trust in an environment. leaders teach their subordinates how to be loyal with each and other? Even you 19

are not associated with an organization. Wherever you are contributing yourself, you must teach them moral skills. In this way, your subordinates will work harder and stay with the organization when a tough time occurs. • Create new sources: as I have mentioned before leadership skills means, they are inspiring their follower to get out the situation and help them to think out of the box. By looking at your history, their followers try to chase the goal. In this way, it creates more opportunities and sources. Also, your followers try to help others. • Make you a better person: leadership skills are not all about productivity or other things. Having these skills makes you proud of yourself. It doesn’t only help you make a good leader but also enhances someone’s life. So, don’t be hurry if you are taking the time it’s ok all you have to do is do something special so that people start to follow you. • Change the way of living life: As we have lived a tough life in the past because we had fewer resources. But after launching new technology, our life becomes easier. It means leaders can change the definition of living life. A leader always has different perceptions than others. they work very logically and try to turn them in real success stories. FINAL CONCLUSION: It might seem easy for someone but believe me, once you get these skills you will be proud. It is so effective tips. Also, I want to say that just reading this article is not enough you have to apply in your life. Also, I want to say work harder by following these skills. You will definitely achieve the goal.

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Business Connect offers you amazing business stories along with multiple interesting and motivational stories written by our experienced editors. You may grab an opportunity through our special offer : Get 12 Issues by paying just Rs. 1000. I would like to subscribe* Bussiness Connect for one year at Rs.1000 (12 issues) I am enclosing the Cheque/DD no. _________________________ dated ___________________ of Rs. ________________ of bank __________________________________________ Branch ______________________________________________ drawn in favour of FANZINEINDIA. My Personal mailing details (IN BLOCK LETTERS): NAME _____________________________________________________ Company Name _____________________________________________ Designation _____________________________________ Address _________________________________________________________________________________________________ _________________________ City _________________________ State ______________________ PIN ____________________ Telephone _______________________________ Email (Required*)__________________________________________________ Age in years _______________ Experience _______________ Industry ___________________ Education __________________ Your feedback about the magazine ___________________________________________________________________________ How did you come to know about Business Connect? ______________________________________________________________ Now you can also subscribe through credit card: visit - http://www.businessconnectindia.in

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BRAND OF THE

YEAR 2019

A2Z BUYING SERVICES

ONE STOP SOLUTION TO QUALITY AND SOURCING

“Entrepreneurship is a difficult aspect, and it’s a lonely process as well. You just need to hang in and trust the process. Kapil Mishra | Business Connect

PRIYADARSHINI ARORA | Managing Partner & Owner

AMIT ARORA | Managing Partner & Owner

the corporate background and working at multiple International locations, they got exposure of International companies which the couple decided to bring in the best practices by starting their own venture- A2Z Buying Services.

A2Z Buying Services as the name incurs is a One Stop Solution for all the Quality Assurance, Quality Control and Sourcing requirements. They have been certified by UKAS and JAS-ANZ as ISO 9001:2015 organization. Their experienced team along with ISO 9001:2015 systems and processes bring the highest customer satisfaction. They boast themselves in building or creating long term business relationships.

WHAT THEY DO BUT OTHERS DON’T A2Z Buying Services keeps abreast of technology and all the latest trends in the market. They have inbuilt software by which they track all their purchase orders, do quality control, and all the reports are created automatically for the customers.

Incepted in the year 2005, under the stewardship of Mr. Amit Arora and Mrs. Priyadarshini Arora, the directors of A2Z Buying Services, the Company is providing exemplary Sourcing and Quality Assurance Services to Customers.

Amit Arora states, “Our domain is quite unorganized. With the aid of technology and its amalgamation with business processes, we have organized it.”

Both Mr. Amit Arora and Mrs. Priyadarshini are professionals who have both worked in Multi-National Companies before starting A2Z Buying Services. Coming from www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

”

The second differentiator is the honesty and transparency 22

on which the Company walk and keeps the integrity and values intact of the organization.

• They know that customers require assistance at various locations and require a partner that serves them worldwide over the long-term. A2Z Buying Services offers services to over 16 countries where they have build Satellite offices so as to near to the customers. • They know that customers value convenience. A2Z Buying Services provides online scheduling and report delivery so customers can view reports and schedule services anytime from anywhere. • They know that their customers have tight budget requirements. A2Z Buying Services does not make you compromise service quality for cost; they offer the highest level of service at competitive rates. • They know that customers require skilled and knowledgeable staff. At A2Z Buying Services, they have a team of experienced professionals, strategically positioned around the globe. A2Z Buying Services personnel offers in-depth experience in relevant industries. Their team is fluent in English and local languages and dialects to facilitate communications. • They know customers demand more than basic services from their partners. They can assist with travel itineraries and airport transportation, provide translators for factory visits and negotiate impasses with vendors on your behalf. A2Z Buying Services goes above and beyond quality assurance services to assist you in whatever way they can.

Thirdly, it is a process-oriented company. They are the pioneers of process and have successfully implemented processes for suppliers, buyers etc. which has really improved the supply chain processes for end customers. RESEARCH IMPROVES THE QUALITY The Company encourages in-depth Research and Analysis to improve the processes and functioning. At times, customers don’t have an idea what kind of products they can source from India. Thereby, they do Research and Development to improve and improvise the design and quality of the product. They got a lot of suppliers who are uneducated and don’t have correct knowledge and information about the things, A2Z Buying Services helps those suppliers to provide the knowledge so that they can scale up the operations. The spectrum of the clientele includes wholesalers and retailers from Europe, UK and the USA. The top-notch brands are associated with A2Z Buying Services, and the best part is that the customers come from the references of other customers. In this way, the Company is winning the faith of the clients. The biggest salespeople for A2Z Buying Services is its existing customers who bring in other customers with reference.

ACHIEVEMENTS TILL DATE Started from very small, now the turnover of the Company has reached more than 200 Crores, which itself a big thing to boast and celebrate. Secondly, the team is multiplied to 30 members. Covering North, East, West and South of the country, they have offices in Moradabad, Jodhpur, Jaipur, and Tripur. They are planning to open an office in Mumbai as well which will be a hub for customers.

WHY A2Z BUYING SERVICES? • They know that their customers want to partner with an established, honest and reliable organization. A2Z Buying Services has been providing Quality Assurance, Sourcing, Engineering and consulting services since 2005. • Customers need timely and informative feedback. A2Z Buying Services delivers reports within 24 hours with its cutting edge usage of technology and processes.

Expanding internationally, they are envisioning to set up in offices in China, the USA, and Indonesia.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

AAA TECHNOLOGIES PRIVATE LIMITED IS AUDIT, INFORMATION SECURITY, CYBER SECURITY, IT ASSURANCE AND IT GOVERNANCE Vikas Jha | Business Connect CYBER SUCCESSFUL: AAA TECHNOLOGIES In today’s world and marketplace, handling Information Systems Audit and Security Review Services is one of the most vital requirements. From private enterprises to government bodies, these services are in demand almost everywhere. The demand is exponentially growing, and with it the field is developing itself as rapidly. All business operations have been becoming increasingly dependent on computerized information systems over the years. There is a need for focused attention on the issues of the corporate governance of the information systems in a computerized environment and security controls to safeguard information and information systems. Keeping the aforesaid philosophy in mind, AAA Technologies Private Limited was incorporated in the year 2000, having its registered office in Mumbai, by eminent Information Security maverick, Mr. Anjay Agarwal. COMPANY OVERVIEW AAA Technologies is a premier independent auditing and consulting company specializing in the areas of the IS Audit, Information Security, IT Assurance & compliance, IT Governance and Cyber Security for 18+ years. Their will to give the best services to their clients and also benchmarking their own self to be rendering the best services is signified by the “AAA” rating, and is the reason behind their chosen name. The motto of the company is to provide accurate, reliable and innovative services to their clients.

maintain the clients’ faith in them, the company ensures quality and timely services for the clients and strives to always remain ethical.

Their mission is to offer niche and innovative solutions to all their customers and be fair, reasonable and responsive to them. To

Currently, their services are primarily made use of by the Government (both Central and State), Regulatory Authorities, Public Sector Undertakings and Banks.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

ANJAY AGARWAL

Chairman & Managing Director

THEIR ACHIEVEMENTS AND AIMS As a testimonial to their expertise, following regulatory bodies and prominent organisations have chosen to confer unto them empanelment: • CERT-In (Government of India) as ‘Information Security Auditing Organization’ for carrying out IT Security Audits • Controller of Certifying Authorities under the IT Act, 2000 to audit PKI • Reserve Bank of India • Securities and Exchange Board of India (SEBI) for conducting IS Audit • National Highways Authority of India • India Post Payments Bank • State Bank of India, Bank of India, Corporation Bank, Punjab National Bank, Central Bank of India • Life Insurance Corporation of India (LIC) • Various other Government Bodies / Organisations To strengthen the internal processes, AAA Technologies have got ISO 9001:2015 Certified. The Company also got itself ISO 27001:2013 Certified as it deals with confidential information of the clients. There has been a substantial increase in opportunities and awareness of cyber security in India now, thanks to the Digital India movement, Government Regulations and Ransom wares. With greater awareness, organisations are looking to safeguard themselves against upcoming cyber threats. With the Digital India movement and greater awareness and compliance towards security, there has been an exponential increase in demand for Cyber Security. Having achieved numerous milestones in their journey so far, the ultimate aim of AAA technologies is to secure cyber assets of the country. The mission of AAA Technologies is to offer unique and innovative solutions to their clients and have a fair and reasonable conduct towards them. To keep their grip sharp in this field, there is a need to be ahead of times, especially in the arena of technology. The professionals at AAA keep contributing both at National and International Levels in Cyber Security. They have enriched their skills over a period of time and continuously stay updated. Having maintained a high standard of integrity and ethics, the company has grown leaps and bounds over the years. The cyber security field is to increase exponentially at least for the next two decades and AAA would be one of the beneficiaries of this. THE TEAM For AAA, the members of the team are not just their employees but a part of the family. They believe that company is a family. There is both informal and formal structure. All family members have access to top management, discuss their personal issues with them to get them sorted out, and have the flexibility in leaving and timings of the organization. The structure is formal in the sense that the work has to be completed in time and with best quality even if they have to work late. Company looks after their needs and they strive their best to achieve company’s objectives. They boast of experienced professionals with International Certifications like CGEIT (Certified in the Governance of Enterprise IT), CRISC (Certified in Risk and Information Systems Control), CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), CISSP ( Certified Information Systems Security Professional), CEH (Certified 25

Ethical Hacker), ISO 27001 LA, BS 25999, CFE (Certified Fraud Examiner) , CA (Chartered Accountant), MBA (Master in Business Administration), ABCI (Associate of Business Continuity Institute), CIA (Certified Internal Auditor). The Professionals from AAA Technologies are actively and extensively associated with various International professional bodies in the area of Information Security and IT Governance like Information Systems Audit and Control Association (ISACA). With cumulative expertise of more than 1000+ man years, AAA Technologies has professionals with vast knowledge in the Business Domain as well as Technical knowledge delivering innovative solutions. A GLIMPSE INTO THE FUTURE A Premier Independent Auditing and Consulting Company in the area of the IS Audit, Information Security, Cyber Security, IT Assurance & compliance, and IT Governance, AAA Technologies has been providing unparalleled service to its customers since the year 2000. The company is known for its motivation to stay updated about upcoming innovations in the field and keep in touch with the future generation. AAA Technologies participates in seminars and symposiums conducted by top Indian B Schools and National / International Information Security Forums, exchanging ideas with next generation professionals. The vision of AAA Technologies is to create best-of-breed global solutions for IT Governance, IS Audit, Cyber Security, IT Assurance, Information Security and allied realms. The ultimate aim of AAA technologies is to secure cyber assets of the country, and maintain the quality and level of dedication they have to serve their clients and the country, even decades from now. www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

The key is Customer Retention: Aforeserve.Com Limited

Dr. Amit Mishra | Business Connect

t is 6-7 times more expensive to acquire a new customer than it is to keep a current one. A customer well taken care of is worth much more than the money spent on advertising. Customers are not buying products and services these days, rather they are looking for experiences delivered to them via the products and services. For a Service Company like Aforeserve, these principles are like a lighthouse. Every company says that their customers are the first priority, but there are a few which show that their businesses are always ready, willing, and able to go the extra mile for each and every one of their customers. Therefore, the most divergent and stupendous brand of the year: Aforeserve.Com Limited works on the mantra – “Good service is good business”.

The company was started in the year 2000 with the break-fix and repair services for motherboards and monitors for customers like HCL and in the year 2012, the company started wider offerings like AMC/FMS/Managed services to the customers across segments like BFSI//Govt./PSU/Corporates, setting new benchmarks and standards for service delivery across the country and today, it is well known in the industry as a leading services provider. About The Services: • IMS/FMS/AMC Services Pan-India • Multi-vendor AMC Services • Geographical coverage • The entire spectrum of Products • Trained Manpower • Addressing all segments of the market

Rajeev Asija | CEO

How Do They Feel They Are Different From Competitors? 1. Their integrated Service and Support model, which offers end-to-end ICT lifecycle services across brands, platforms and technologies, thus eliminating the complexity of managing service commitments and relationships with multiple vendors. 2. Flexibility, Agility, Affordability, and Responsiveness - In the highly fragmented services market of the country, they offer a services delivery model, which is adaptable to budget considerations, flexibility, location preferences and mission-critical needs of the customer. 3. Pan India presence - extensive Pan-India support network offering benefits of direct and localized service to meet service level commitments in a cost-effective and viable manner. 4. Superior Repair capabilities and Quality of service – Highly differentiated and chip-level repair capabilities backed by 44000 Sq. Ft of state of the art, ISO9000 certified RoHS and ESD compliant repair facilities. And ISO 20000 certiwww.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

fied Services delivery across the country, with online tools for Service Management.

are being done at global class repair facilities, equipped with the tools and machines and the trained engineers, achieving the service standards required by the Global brands.

Any Time Is A Good Time To Start A Company - Start-Ups Today, IT systems are highly open and very few components of the entire IT landscape are proprietary. So, over the years, from a few large brands, the IT Lifecycle services market has become highly fragmented and only about 30% of the total market is occupied by the large players. The rest of the market comprises small and medium-sized service providers (Start-ups) and at the base of this pyramid are thousands of service providers who are small, localized and even client-specific.

Apart from the standard offerings of AMC/FMS services, they have developed robust frameworks and systems for specialized service offerings like IMS. There are other specialized and differentiated offerings like servicing the IT equipment which is beyond their End-of-Life by the respective OEMs. This helps them to grow customer base and gives strong reasons to customers to avail their services. The customers can optimize their IT investments and sweat their IT assets more than they would otherwise.

This scenario gives rise to a large number of start-ups as the entry barriers are low and this is positive for the startup ecosystem. However, this also provides a challenge for the customers to get reliable services at an affordable cost.

Innovations are a must for the IT sector and more so today, in the age of Industry 4.0. Innovations like Automation in IT infra services delivery and so-called Left-Shift enables customers to optimize and reduce the costs of IT Infrastructure Management, even as the Infrastructure grows along with business growth.

Story Of Struggle Starting and establishing any business has challenges and more so, in case of IT Lifecycle services which is a crowded market space. They started with few customers and created a name for themselves with superior service experience for their customers. Backed up by robust systems, frameworks, and processes and gradually over a period of 5 years acquired a large set of customers across all segments, specifically BFSI and Corporates.

The Life Of A CEO Apart from playing the role of CEO in Aforeserve.Com Limited, Mr. Rajeev Asija loves adventure travel and he has been indulging in this for several years. He undertakes at least one such travel every year and has had the opportunity to visit several really exotic places across the world that include the jungles of Africa, the icebergs and the volcanoes of Iceland, the serene and majestic beauty of Newzealand experienced thru a 3500Kms road trip of the North and South Islands, Western coast of USA and last but not the least the Himalayan mountain ranges in the North covering the remote interiors of Ladakh Region.

One must take risks to drive growth. While the appetite for risk may vary as it can adversely impact the enterprise, it is a must to be successful. So, a balanced approach helps and the onus lies with the leader to do this. Robust And Growing List Of Clients They address the entire market, broadly segmented into four categories covering the Businesses & End-customers that consume IT services and the technology providers or System Integrators that drive them. There are numerous types of clients they serve:1. OEMs: HP, Acer, Lenovo, NCR, UFO Movies, Tata Sky, Jio, and more 2. ODMs: ECS, NSI, ECS, Inventec, Pegatron, and more 3. SI’s: HP, IBM, HCL, Wipro, DD, NCR, and more 4. End Customers: multiple clients in segments like BFSI, Govt, PSU, and Corporates.

Apart from such travels, he enjoys reading. This includes fiction as well as non-fiction. Non-fiction would typically include some great books by successful entrepreneurs and management gurus as well as some books that have European history as their backdrops. Path Towards Achievements, Millstones, And Future Of The Company They achieved the best in their industry as they have grown at a CAGR of 34% over the last 5 years and the outlook for growth looks healthy. They also have established a robust pan-India footprint with presence across all States. Additionally, they have got accolades in the form of ‘Company of the Year’ and ‘Brand of the Year’ from leading market publications over the last 3 years. They have received special recognitions from Partners like HP, Acer, and Lenovo for their services partnership with them over the years.

Creating market share in a crowded and fragmented market for IT Infra Services is a challenge for any service provider and they have addressed this by differentiating themselves through Customer Focus coupled with agility, flexibility, and responsiveness. Today, CSAT (Customer Satisfaction) is a key performance metric across the Company and there is a huge emphasis on the Quality of Service. Innovations And Cutting Edge Technology Chip level repairs of complex components like motherboards of latest generation Servers, laptops and desktops 29

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

A Global Pioneer in Innovative Commercial Photography

BHARAT ARORA PHOTOGRAPHY

Sugandh Bahl | Business Connect very photographer discovers their passion in many ways. Maybe they all started snapping photos with a toy camera as a child and discover their photography passion. Maybe they accidentally fell into photography when they started photographing or capturing the photos oftheir own children. However, every journey to be a photographer has a different taste. Ones you started the journey, it’s important to feel your inspiration so you don’t lose that joy in lightning and capturing.

Based in New Delhi, India, Bharat Arora Photography founded in the year 2005. They are Professionals in Photography in the business arena. An apex forerunner in the arena of photography, Mr. Bharat Arora, the ace Managing director of Bharat Arora Photography makes their name a pinnacle in the market. They are the typical paradigm of photography such as a realm professional photography. They are specialized in photography of the automobile industry, Hotels, Lifestyle, Products (including indoor & outdoor) to people (profile and corporate profiles). They also do conceptual photography and keen to discover new ways of representing identities through photography. Mr. Bharat has worked with leading creative talent and shot memorable images for prestigious clients and top agencies from India. In the conversation with Business Connect for our upcoming edition “The Brand of the Year,” Mr. Bharat adds his apotheosis and paragon on Photography and his company. 1. Discuss your entrepreneurial journey and also spread some light on the academic background? Born in Delhi in 1976, after graduating and persuading a diploma from “IIPC”, I gained experience as an Advertising Agency photographer.Before turning to a professional photographer in 1994, I gained exposure to the advertising agency. My working preferences are towards the more traditional processes with a particular fondness of large format black and white photography. My work is deeply personal and is not driven by any commercial agenda but is created and delivered from the heart. 2. How has he entered the field of photography? Photography is the medium, which allows me to show my own point of view.Sometimes it helps me to understand the world we live in, and to discover something new about ourselves. Photography is like a passion, sometimes it is like a deeply concealed mystery; sometimes it gives me a chance to see what invisible, hidden deep in my dreams is. It is like www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

desire; always bringing joy. Photography as any other medium of art evokes emotions in me, asks questions and forces me to reflect on the world around me. 3. What kind of clients do you serve, any special mentions? I have conducted photo shoots for some of the world’s most renowned brands.I also didsome International shoots for the brands in Bangkok, UK, Russia, and other countries. I am also associated with some of the MNCs for all their photographic assignments over time. Apart from that, I worked for all leading agencies and MNC’s in manufacturing, Advertising, Architecture, Automobile, Construction Hospital, Hotel, IndustryLifestyle,and Products. 4. Why is the right photography essential for a brand or campaign? You only have one chance to make the first impression, to get noticed, and then to be remembered. Using common, stock imagery that is available to everyone does the exact opposite. By being original, you can stand out more easily and create a distinctive and memorable experience. 5. What are the most important features of photography that help define a brand or campaign? “Originality” so that it belongs to your brand and no others. I believe in originality in work and summit the best solution for clients. This sets the whole tone because, with the right imagery, you can capture attention, convey the brand’s message authentically, and grow credibility with your audience. 6. How do you define a photography style guide? Brands and the people that manage them or create marketing for them need to understand the essential rules for communicating the brand consistently.And of course, images are a critical element of this effort. You must capture and deploy instantly recognizable brand images. A style guide clearly outlines and defines the things that photographers and marketers need to know, in order to maintain brand consistency, and even for the things that must be considered at a photo shoot or during postproduction.

order to create consistent communications that build brand equity. For the most part, the photography style will be an articulation of the brand described. Within the master guide, it may evolve over time as the brand grows. 10. What sort of research is most beneficial when working to define photo style? You start with immersing in the brand.And connecting that new knowledge with what you already know is culture, and all about the industries your client works within. I try to Walk-in my customers’ shoes. I think about their world and daily routines. Additionally, try to understand how to disrupt that routine a little bit to get some attention for your client with a strong and vibrant visual style. 11. Finally, what is the most important element in achieving great brand photography? We live in an age where our culture is more and more visually focused. When pictures define brands, Imagery must be clear and concise to inspire your audience. Because it makes them want to know more. As the importance of images increases, the most important key to the right photography is to hire a competent, experienced, professional photographer.

7. How do you decide on an environment for images? Everything is contextual; location decisions are based on the campaign goals. And then we need to consider the larger brand guide-rails. What’s important is that the composition always prevails. Otherwise, we won’t get the attention our images need. 8. Is it important to match your photography style with your audience? Yes, it is important to match the need for audiences. Photography tells a story, but telling the right story isn’t easy. Capturing successful content begins with knowing your target audience. Every detail in the frame such as light, tone, composition, color, and so on. It communicates something to the audience and makes them feel a certain way. So, these details must be intentional and built on an understanding of your audience’s preferences and expectations. You simply cannot achieve this using stock photography. 9. Who defines a brand’s photography style? Most of the brands operate from a master brand guide.It codifies marketing methods and approaches that are specific to their audiences in 31

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BCM Review

How to Create a

GROWTH MINDSETas an ENTREPRNEUR “If you don’t believe in yourself as the best, then how can anybody else believes you?” According to researcher Carol Dweck, a researcher at Stanford University - There are two general types of mindsets: a growth mindset and a fixed mindset. People with a growth mindset, engage with the term originally coined to their work and embrace their problems as opportunities for growth and learning. Their views on obstacles are as interesting challenges, which they persevere through in order to learn new things. A person as Individuals with a growth mindset believes that their abilities are developed through hard work and practice. Thus, they have a deep love involvement and appreciation of learning. Real Story – Principle to understand the idea Mark Manson in a best-selling book (The Subtle Art of Not Giving a F*ck) shares that the practical advice for not letting other people affect your state of mind is the best way to climbing ladders towards success. If You Are a Badass at Making Money, then only you know how limiting beliefs get in the way of making the type of money you really want. How to develop a growth mindset? Why is mindset important in developing positive habits? Why is a growth mindset important? As an Entrepreneur, these types of questions always click to your mind. Let us prove some of your questions here:So often as a single Owner or Entrepreneur, we overestimate the importance of a single event (like a marathon) and underestimate the importance of making better choices on a daily basis Here’s the truth: it is your daily actions that will change, what you believe about yourself and the person you become in the future. Steps to follow before climbing up the ladders for making yourself the Best Mindset Entrepreneur: www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

• It’s all about setting a schedule, showing up, and sticking to it. • It is about focusing on building the right identity rather than worrying about getting the right result. Its focus on identity-based habits ties in directly with the research from Dweck and her contemporaries. • When you let the results define you, your talent, your weight, your test scores, your job, your performance, your appearance — you become victimized of a fixed mindset. • Hereby, when you dedicate yourself to showing up each day and focusing on the habits that form a better identity from the previous one, that’s when you learn and develop. That’s what a growth mindset looks like in the real world. What You Should Do Now? In case my steps above haven’t made it clear enough already: then skill is something that you can cultivate, not merely something you’re born with. There are few listings that are describing an easy way to develop yourself as a growth mindset Entrepreneur:Keep trying: You can become more creative, more intelligent, more athletic, more artistic, and more successful by focusing on the process of keep trying. Stop! try to find the outcome as it always pays off! Focus on the process, not the result: Instead of worrying about winning the championship or achieving everything, commit to the process of training like a champion to do better for futures. For Example, • Instead of worrying about writing a bestselling book try to commit to the process of publishing your ideas on a consistent basis. • Instead of worrying about getting the six-pack abs, commit to the process of eating healthy and exercising each day. Acknowledge your weakness: Always Staying in your comfort zone makes it hard for you to grow. Consider this example: Let us recall, a time when you were in school and were dealing with a subject that you struggled with. Perhaps you told other people, “I’m just not a science person” after dealing with a bad test grade. If you ever want to get better, first things are - you must first stop with the excuses and it’ll keep you exactly where you want to go. It helps to give yourself a specific reason to get over your limiting mindsets e.g. “I want to get a better grade on my science tests” as your statement. Of course, the process to successfully adopt a growth mindset kind of appeal is a bit more complicated than it looks like - so let’s dig in a bit deeper. Create time for daily reflection: By the end of every day, spend some time thinking about what went well and positive than after focus on what didn’t. If you don’t create time to reflect back, it’s hard to learn from existing work perform as an Entrepreneur. Creating a good routine around reflection can help you to understand how your own actions may be impeding towards your success. 33

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

THE FURIOUS RESEARCHER AND PERUSAL PHARMACOPOEIA Avishek Singh | Business Connect

DR. JANAK SHETH Managing Director

having a long term approach and retain the trust of their customers. They maintain the highest quality standards for all the products manufactured by them by focusing on producing products which are more potent with lower impurities. A large part of their production is therefore exported. With this approach, they are able to maintain and grow their clientele supported by their GLP and GMP standards, professional & friendly approach and strong documentation support.

CENTURY PHARMACEUTICALS LTD started and aspired to be a dependable manufacturer of pharmaceutical active ingredients in the year 1982. They supply their products to small, medium and large pharmaceutical companies who make finished products - medicines. Their product range is quite wide, ranging from antibiotics to vitamins, ophthalmic products, anti-coagulants, and erectile dysfunction, etc., and constantly growing with the expanding needs of the day. In their Biotechnology division, their team of scientists and professionals are engaged in the research for a novel molecule for the treatment of Asthma and Allergy. They are working on a novel futuristic targeted therapy technology, where there is a hope of a cure for Asthma without any side effects! They are also pursuing research on stem cell therapy which is also a unique rejuvenation therapy, which promises to be the ideal therapy without any side effects for all ailments. Initial trials have given outstanding results.

THE STORY OF ENDEAVOUR The most difficult part of any struggle story is taking the first step, making the first decision and move forward with a strong zeal. They started off with practically no equity of their own and hence the first 5 years were very trying for them. They were constantly fighting for funds and therefore paying back loans was a difficult task. However, with their long term orientation, they never looked back. They paid off all their loans much ahead of schedule and built a strong reputation for themselves. They have maintained this policy over the years and this has brought a lot of credibility to them in the market.

BEING DIFFERENT IS A REVOLVING DOOR Over the years, Century has remained committed to its desire for excellence. Therefore, it is usual for their customers to give them positive feedback that they are not only a serious and compassionate company but also who respond quickly and maintain a professional approach in business honoring contracts with time. In spite of the ups and downs of the market, they believe in www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

THE CLIENTS AND THEIR CREDENCE FAITH They serve all the customers from very small to very large and multinationals. The Multinational customers are very tough to maintain owing to their stringent and constantly improving quality standards and system requirements. 34

In addition to quality and service, they endeavor to maintain and constantly upgrade their systems to meet the client’s expectations. Some of the large customers serviced by them are Pfizer, Abbott, Cipla, Glenmark, Macleods, Hetero, Zydus Cadila and Aristo. They try to accommodate customers request from time to time to keep them satisfied with their individual requirements of quality and service. This helps them to continue to service their customers. Sometimes when the market prices change, they continue to supply such contracts even at unrewarding prices. Maintaining and retaining the client’s faith is important and this helps them when the markets are down. RESEARCH AND DEVELOPMENT WITH THE CHANGING MARKET TRENDS. They are constantly exhibiting in national and international exhibitions which helps them update the latest market trends as well as an opportunity to connect with existing and new customers.

Secondly, the sky is the limit and most of the limits are put by themselves! They believe that we must contribute to the national economy much more than just taxes paid on profits made. Traveling and meeting new people is a passion for the Key officials of the company. He travels for work as well as vacations to refresh and for self-motivation by exploring newer countries to understand different lifestyles and cultures. He also enjoys reading and playing sports like chess, table tennis, and golf for recreation and whenever time permits.

They have subscribed to several news journals and online services to keep the company abreast of new products and recent market changes. With this, the company is well placed and is able to anticipate further market dynamics. They strongly believe that research is most essential for the growth of the company. In-fact they have deployed a lot of efforts and funds for research. They hope that this investment over time will fetch stupendous results at a later date when their research is commercialized.

Achievements, Milestones, and Future for the Company They have a few achievements to their credit owing to recognition by the industry. Some of them are:1. Fair Business Practices (Indian Council for Fair Businesses) 2. Gold Medal for excellence in Business Practices (Switzerland) 3. Excellence for Innovation, Quality, Productivity (IES, India) 4. Leaders of tomorrow by ET NOW - October 2013 5. Gold medal award from Lockheed Martin for their research project on Asthma and Allergy 6. Century is selected as the fastest growing Pharmaceutical Company of 2016 in The Silicon Review Magazine. 7. Qualified as the GOLD standard in ZED Certification from QCI India 8. CEO of the year by Business Connect Magazine Nov. 2018 9. Brand of the year by “THE CEO Magazine” in December 2018 10. Best Entrepreneur 100 in 2019 in the CEO Insights Magazine - March 2019 Apart from the above mentions, they got various other awards as a fast-growing pharmaceutical industry.

WORKFORCE AND SOCIETAL RELATIONS The company has won the confidence of their workforce charting the industry’s lowest manpower turnover. Employees are satisfied with the way they are treated and this results in their satisfaction with a good workplace. Therefore while salary and emoluments are important employees value job satisfaction and helps them to perform better. They personally believe that in house politics is the worst enemy in any company. The company ensures that employees do not get any time for grapevine within the company. “They believe in giving back to society after achieving some measure of success both personally and as a company”. This is the vision of their Managing Director, Dr. Janak Sheth who likes to patronize budding students to go for higher education and award them scholarships and encourage good academic performances. He is an emphatic person who likes to assist people in need who are deserving at the same time. MENTORSHIP AND IDIOSYNCRATIC The business officials of Century pharmaceuticals, think that their role model is a person like Karsanbhai Patel of Nirma. He also started with a very modest background and grew rapidly over the years. They never forget the fact where they came from and this helps them to maintain their nobility.

The future is very bright for them indeed. With time they have adopted a scientific and futuristic approach to help them work towards an elevated growth in the coming years. The professionalism in the company is growing with increasing size and slowly driven more by professional employees than just the owners. 35

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

CREATIVE WEB MALL (INDIA) PVT. LTD.

THE PROVIDER OF AWE-INSPIRING WEB, MOBILE, ENTERPRISE SOLUTIONS AND IT OUTSOURCING SERVICE Indranil Roy | Business Connect Carving a niche in the Enterprise Software Solutions domain, Creative Social Intranet, product by Creative has got incredible communication and collaboration features to render. It has occupied a pivotal space in the entrepreneurial world, that’s the reason, we, at Business Connect, is featuring it in the edition- ‘Brand of the year 2019.’ Proliferating the businesses online and creating their exemplary brands, Creative Web Mall (India) Pvt. Ltd. was incorporated in the year 2007. Mr. Sony Surana is the facet behind the company; he is the Chief Executive Officer and the Managing Director. The company is located in the Financial Capital of India that is Mumbai in Maharashtra. Creative Social Intranet a next-generation intranet software that improves employee engagement, corporate communication, e-learning, workflow, and collaboration.

DISTINGUISHING TRAITS

The phenomenal and exemplary internal communication features have helped companies to achieve operational efficiencies and expansions whilst being innovative and reliable, set the Company apart. Creative Social Intranet is being used by top Indian conglomerates and has served varied clientele from 16 countries around the globe. Creative’s experience in the IT industry has lent them the perspective to fully interpret problems, design solutions, and deploy them efficiently, economically, and effectively. By offering Creative Social Intranet- an enterprise communication portal- the Company helps to add value to businesses and reduce costs. Creative has set turnkey online business solutions for many companies looking to set up a brand online. Right from online business strategy, domain, branding, design, portal, mobile app development to online promotion, Creative did not just stop by playing an advisory role, it also walked along with them while executing these strategies to ensure business success. Earlier startups were looking for IT developers, but now they are looking for IT partners.

THE CLIENTELE

Creative has been providing web, mobile, intranet and enterprise custom solutions to all mewww.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

engagement and improving internal communication and collaboration. There has been a 55% increase in efficiency and productivity and a 90% increase in employee satisfaction with enterprises using Creative Social Intranet for their internal communication.

dium and large scale companies from India and worldwide. Creative has served intranet applications to large companies in the Health industry, Pharmaceuticals, Aviation, Real Estate and construction industry, Leading banks, and Finance industries such as Trent Ltd, HCC Ltd, Cadila Healthcare Ltd., BCCB Bank, HDFC securities Ltd, etc.

COMMENDABLE WORK FOR SOCIETY

Creative has been donating every year for the development of orphan kids, feeding of birds and growing trees. In fact, Creative has its own green space in the office to motivate ‘Go green culture.’ It is very relaxing to work in a surrounding close to nature. Creative has served with low or almost zero cost web development services to a few leading NGOs in Mumbai.

Right now, the ace organization has been offering IT services to leading conglomerates in India. The positive feedback from the clients on leading software rated website Capterra that is powered by Gartner says it all. Sony Surana states,“ Everything thing with respect to service or software features is clearly mentioned in black and white for each of their clients.” It ensures great transparency in the overall process. They study client’s company culture, systems, requirements, and hurdles with existing legacy applications and then suggest bespoke customized solutions, which are backed by an unmatched pace of deployment. So, there is no opportunity to break the faith.

The connoisseur maintains a great balance between his personal and professional life. That’s why he is engaged in a multitude of activities. “All the money in the world can’t buy you back good health. So spending time with family, friends and maintaining good fitness through sports and exercise are the most important aspects to further shoulder Creative’s growing responsibilities.” ~ Sony Surana

COMPLEXITIES IN THE ROUTE

Frederick Douglass said, “If there is no struggle, there is no progress.” Unraveling the complexities involved in the excursion, the company has emerged as a phenomenal brand.

RECOGNITION TO BE PRAISED FOR The Company is accredited by great recognition and several awards. • Capterra-Powered by Gartner, the most popular Intranet software review website recognizes Creative Social intranet -one of the top promising Intranet Solution providers in India. • CIO Review Magazine - India’s most popular ECM software review magazine recognizes Creative Social intranet - one of the top 10 promising ECM Solution providers in 2018. • Creative Social Intranet is one of the top-notch 100 Communications and Collaboration Software products reviewed by Review Finance Online 2017 Awards. • Served Creative Social Intranet Software in 2018 to leading companies having employees more than 20000. • Introduced Meeting Room booking system, Helpdesk trouble ticketing, Employee on-boarding, Enterprise chat software, Visitor Management system, Document management system, LMS, Microlearning software, Enterprise recruitment portal in 2019. A lot of features are coming soon.

Creative too had to undergo the complexity of things to sustain in the IT industry where every day a new competitor emerges, the brawl to the growth just seemed endless. The team of the Company has been continuously sponging and learning new technologies. The CEO says, “Good experience nurtures from bad decisions. It’s all part of the journey called ‘Excellence’.” Creative internal HR had been using some popular ERM software for its internal communication and resource management. They tried to use a few software solutions, but none could fulfill the complete need of the hour. This is when Creative saw the vacuum and introduced ‘Creative Social Intranet’ - a next-generation employee engagement portal and content management system for the enterprises to enable smooth flow of process and communication. To synchronize with the latest market trends Creative is continuously upgrading its knowledge with respect to the latest technologies and its software features. Creative regularly participates in leading HR summits and conferences to improve the know-how and changing market trends. The software solutions provided to Creative clients are designed to be functional in a given business environment suiting every client’s customs needs.

The magnate says, “India alone is home to more than 5,000 start-ups, and this number is slated to more than double by 2020. There is no doubt the tech love affair will continue to heat up as new innovations continue to spring up with new technology and advancements. Creative definitely aims at building trust and collaboration into relationships with companies worldwide.”

TO KEEP EMPLOYEES CONTENT

“It’s no longer just what you do, it’s about how you do it.” ~Sony Surana Creative Social Intranet is all about improving employee 37

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BCM Review

Effective book reading is a key skill to study as an active reader. Many people enjoy book reading as a way to relax and enrich their minds with the power of knowledge. Best Reading is also an invincible and amazing skill to learn and develop to be successful in the professional world. There is another interesting fact about the eye movement of a reader is that. If you record the eye movement of someone reading, you will notice that, from time to time, the reader goes back and looks again at something he has read before. In other words he regresses to an earlier part of the text; probably he realizes he does not understand passage properly. Then the reader comes back to where he left off and continued reading. At one time, it was thought that regression was a fault, but it is intact a very necessary activity in efficient reading. Hereby, this is important to be efficient to be a good reader. If you want to be able to read books faster, the secret is simply to practice under timed conditions and serenity. This means that you should give yourself a certain amount of time to read with proper understanding, then check your time if you have finished. Here are the key rules and different strategies for reading books. Follow these easy steps to get on your way to be a perfect reader.

EFFECTIVE READING TECHNIQUES • Do not to study books, while lying on a bed because it takes you to the kingdom of drowsiness and eventually to the realm of sleepiness while you study.

Using Google in between distracts your overall mental reading schedule.

• It would be a great idea if you can maintain a daily routine to evenly distribute 5 minutes of your day to effective reading.

• When you plan to study a book make sure to check its validity and acceptance by the scholar persons and read reviews and summaries to get motivation. It will enhance your inner will to read more efficiently.

• Use an alarm clock that makes you aware of the proper utilization of time.

• Choose a topic that you are really interested in studying and your favorite author.

• Switch off your phone along with other distracting devices to get rid of the annoying notifications and messages while reading.

• Try to maintain an even sleep pattern that even affects your mental stability of reading anything (sleep and get up at the same time regularly) with a duration of 8 hours sleep. An adequate amount of sleep helps you concentrate on anything including reading.

• Memorize only the points of a topic, not whole text and jot down the points on a notebook so that you can revise them off and on in future if you want. • Test your reading speed and time then compare the speed to the average readers’ speed. If you were a slow reader then start taking notes, it will enhance your will power it would take more time to complete your lesson. Luckily there are still a number of ways to improve reading speed.

• If you are reading any novel or a book than try to start from the beginning not in between or from the back. Trust me; it will destroy all of your enthusiasm to read the entire book. For example, what if you knew that the hero of the Titanic movie would be dead before watching the movie? So try to do it in pattern.

• When you are facing difficulties to grasp a topic, don’t skimp on taking help from Google, try to use a dictionary and manual help from your teachers.

• Last but not least, make your reading fun, drink or eat some healthy food while reading; it will maintain your interest.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

Collaborative Business partnership for our various Business Ventures Looking for 100 Smart Moms To Super Boss from India to Abroad

Alfa Bizz Corp Business is a Corporate Partnership of smart, educated and techno savvy woman who can “ink Out of the Box” and wish to join the premiere organization in the ﬁeld of Aviation, Art, Book Writing, Blogging, Cabs, Career Guidance, Development [Apps and Blogs] Education, FinTech, Forex, Guiding [ Local / Online ] Tours and Travels, Mystery Shopping and much more. It's an Android Mobile App and Blog Based service for Female Business Owners and operated by AirCrews Aviation Pvt Ltd.

Skills Required: Age: 21 years to 35 years Excellent Communication Skills Well Organized, Ambitious and Quick-Learning Strong Research Skills Minimum Graduate in any stream, preferably with some industry exposure Must have Own PC/Laptop and 4G Android Mobile Committed to Work Online for Minimum 4-5 Hours daily. Diﬀerent Work for Diﬀerent Mom [As per Quali cation] Online Training and Assistance as per mutual Convenience and Time.

Android App based Works [Need to download all our Apps] Passionate about Performance Talent beyond Skills Keen to learn Online Android App Based Businesses Ready to Learn Something very diﬀerent kind of ink out of the Box work Flexibility Innate Curiosity Expandability, Reliability, Reputation and Functionality

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www.AirCrewsAviation.com/2019/06/co-founder-collaborative-Business.html 39

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

Indranil Roy | Business Connect Unconventional methods of imparting education to students are at the acme. There is a drastic change in the methodologies used before and now to render education. Quality is the distinguishing factor. Universities and colleges do not compromise over the standards; they pay a paramout heed towards offering supernal infrastructural facilities and introducing the latest trends in the arena. GLS University stands at the apex in offering the creative environment to students and also stands out in providing excellent knowledge with astounding faculty. Chandni Kapadia is the Chief Operating Officer of the University.

GLS University established as a state private university in February 2015 by an Act of Gujarat State Assembly with the vision to benchmark global standards of education and create path breaking programmes in the areas of strategic importance not only in the country but also across the world. GLS University follows the rules and policies laid by UGC and follows State Legislature norms. FACILITIES IMPARTED Imparting exemplary education to students with world class study material equipped with modern teaching facilities. The faculty employed in the University consists of ace teachers and professors who are experts in their arenas. All of the professors are Ph.D. qualified or are either pursuing Ph.D. and they ensure to address each of the student’s queries and concerns. The University is also the first in India to introduce a world class Apple Technology Lab. They have equipped the students with the best infrastructure, which also includes a World Class Gym and Incubation Center in the Campus. They have impeccable placement records and international opportunities for students. The courses offered at GLS University have high preference and acceptance in the corporate world which helps the students in gaining world class updated knowledge. To bring out students’ talents and skills, they organize various events like design festivals, sports festivals, Moot court competitions, talent and grooming workshops. The University offers multi disciplinary courses such as Faculty of Commerce, Faculty of Law, Faculty of Business Administration, Faculty of Computer Application and Information technology, Faculty of Computer Technology, Faculty of Management, Faculty of Design, and School of Doctoral Research and Innovation.

DIGGING THE HISTORY Gujarat Law Society laid the foundation of GLS University in the year 1927. Elites such as Sardar Vallabhbhai Patel, Shri Ganesh Mavlankar and Sheth Shri Kasturbhai Lalbhai set lofty standards of excellence in education at the society. Beginning from a single law college in 1927, which was nurtured by Late Shri I.M. Nanavati, and now by Shri Sudhir Nanavati, Gujarat Law Society has been in the field of education for nine decades.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

was a mammoth task to introduce changes in “Itcurriculum and syllabus with the current knowledge requirement when GLS was a part of State University. Providing them practical knowledge in line with the corporate need was difficult. We did not want to limit students to just bookish knowledge and where no changes in their course could be incorporated. Establishing GLS University has made all of this possible.

“

In an era of advancement and modernity, GLS University offers contemporary education with impeccable and eye-catching state-of-the-art infrastructure that manages nearly 29 institutes in various spheres. The University is located at the heart of the city-Ahmedabad that encourages creativity and standardized education with the help of technically sound and the latest tools and techniques. The University has a number of more than 600 teaching and non-teaching efficient people in the staff with more than 25,000 students who are guided and taught cognizantly so that they can effectively carve a niche in their careers and touch the pinnacle of success. The University has a particularly expansive alumni group of more than 1 million spread across the country and world, who have created a distinct identity for themselves, that of being responsible, pragmatic and proactive. GLS University is accredited with several awards at national and international levels for its outstanding contribution in the education domain, GLS University echoes the values that GLS has imparted right since its inception with the steadfast resolve-‘Udwayam Tamasah Pari’, which means ‘Rising above darkness through Education’ and ‘Learn, Love, Serve’ as its motto.

Chandni Kapadia

To encourage and support women, the University has a good 65% of women which indicates that it is a women centric organization. They also have Women Development Cell and Women Committees to address their issues and ensure their growth. of our work at par and each of our staff whether a dean, faculty or an administrative clerk ev“All erybody puts in an equal amount of efforts. Each individual in GLS University has an important contribution to where it stands today and we are all a huge family working towards a common goal i.e. student success.

“

RESPONSIBILITY TOWARDS SOCIETY GLS University has been actively undertaking Socially Responsible activities like conducting blood donation camps, teaching underprivileged kids & distributing food and clothes to the needy. GLS University has also adopted a village named Bakrol located 20 kms away from Ahmedabad where it undertakes various activities such as establishing & maintaining a Secondary and Higher Secondary School, providing water connections to households, setting up water tanks for preservation, providing Skill Development oriented education to the youth, conducting awareness programmes for the youth to live an addiction free life, establishing & maintaining the drainage system in the whole Bakrol Village, equipping Panchayat offices and schools with infrastructure and Wifi connection. FEATHERS IN THE CAP Shri Sudhir Nanavati, the President of GLS University, is the one who has given GLS University wings to fly. He has nurtured GLS University like his baby. He has various awards to his credit which includes ‘Visionary Award in the field of Law & Education’ by Vision Foundation of Gujarat & ‘Gold Star Award’ by Indian Achievers Forum, Bangkok for Excellence in Education. GLS University’s Bcom, BBA and BCA courses have been ranked amongst top 10 in the Country by India Today. Although it has only spent 5 years in education, GLS Law College and GLS Institute of Design are among the top colleges in India. to GLS University and “Come experience a whole new way of learning and contribute to being the face of tomorrow’s economy & growth - India and Worldwide.

“

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

ROSSELL TECHSYS

REDEFINING BENCHMARKS IN THE AEROSPACE AND DEFENSE DOMAIN Rashi Saral | Business Connect Focusing on Rossell Techsys in the new edition of Business Connect, Brand of the Year 2019, the editorial board of the magazine discovered some fresh insights about the company whilst talking with Prabhat Kumar Bhagvandas, the Chief Executive Officer of Rossell.

used in many military platforms in operation across the world. We provide Build to Print (BTP) and Build to Specifications (BTS) to global OEMs. It has been crucial for Rossell to understand customer needs, especially the risk factors involved in moving critical pieces of work from other parts of the world to India. Rossell ─ a company compliant to ISO 31000 ─ mandates that every aspect of risk is addressed to provide a minimal or negligible risk model for such sourcing moves. This entails addressing capacity in infrastructure, redundancy, people and certifications, processes and automation, project management and mitigation of risk, management of a global supply chain and the assurance of consistent and predictable quality and timely delivery. Rossell feels blessed that all its customers have continued to repose trust and confidence in its overall abilities.

Please walk us through your company profile and your services. Rossell Techsys is the Aerospace and Defense (A&D) Division of Rossell India Ltd. Started in 2011 in Bangalore, entrusted to my care, Rossell Techsys has grown into a credible and dependable partner in India for the supply of Interconnect solutions and Electrical Panel assemblies, which go into military platforms of global companies like Boeing and Lockheed Martin. Apart from this, Rossell has developed Line Replaceable Units (LRUs), which meet Aerospace standards and has also provided multiple Automatic Test Equipments (ATEs) to support the needs of customers in India. Operating from a facility of approximately 87,000 sq. ft. at Whitefield in Bangalore, we have created two ‘Centers of Excellence’ for two of our prestigious customers, providing exclusivity of resources and best-in-class infrastructure and facilities.

How do you feel you are different from your competitors? The fundamental philosophy of Rossell is to compete with its own self and to continuously raise the benchmark as it grows. This unique ethos and commitment to “Finish and Finesse” is the bedrock that defines and applies to all aspects of business such as its operational hygiene, transparency, ethical transactions, focused risk management, technology deployment and green manufacturing (paperless manufacturing). It has been demonstrating the highest levels of performance with its customers. These aspects set higher levels of differentiators that provide customer delight. As a part of operational hygiene and to demonstrate that we are aligned with the best industry standards on business practices, we have been certified to many standards that are recognized and respected worldwide. These certifications include Aerospace Quality Management Systems (AS 9100), Environment Management System (ISO 14001), Information Security Management System (ISO 27001), Risk Management System (ISO 31000) and Occupational Health and Safety System (ISO 45001). These certifications impart credibility and indicate a higher level of business confidence to global customers. Rossell actively supports the Anti-Counterfeit parts drive; it is a member of ERAI- the global entity that is at the forefront of monitoring, investigating reporting and mitigating counterfeit parts in the Aerospace and Defence global supply chain.

In its exciting growth journey, Rossell Techsys has received multiple awards and recognitions. How important do you feel it is to keep your employees motivated, and how do you ensure it? It is absolutely essential to create, retain and encourage a highly motivated and capable work force. Any organisation depends on its employees to translate value to its customers. As a company, we believe that Learning and Development goes a long way to increase employee motivation. Rossell has its own “Rossell School of Learning” (RSL) where staff members are trained and certified to applicable workmanship standards in A&D. Employee engagement─ founded on the principles of employee empowerment─ drives motivation to very high levels. An open-door policy for all encourages Staff to engage in and exchange ideas with the leadership of Rossell. Our Human Capital policies are of global standards, including 5- day work week and flexitimings in manufacturing. Who are your clients? How do you build lasting relationship with your clients? Apart from supporting Indian defense establishments like the IAF, BEL, HAL, and NAL, Rossell Techsys is a trusted and long-term partner for major global companies like Boeing and Lockheed Marin. It gives us a sense of exhilaration when we see our products being www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

Rossell started its Aerospace and Defense activities with a single objective of creating a Global company in India, exclusively focused on A&D. Because of the 42

among more than 13,000+ active Boeing Suppliers); Being the first company from India to receive AHS International ‘Supplier Excellence Award’−2018 from the American Helicopter Society. We have also received the ‘Company of the Year’ award at AeroIndia 2019− Asia’s premier air show. These accolades reflect the achievements and contributions made to the Industry in general.

Prabhat Kumar Bhagvandas Chief Executive Officer

passion to stay committed to A&D, we have consciously kept away from any distractions, including the temptations of adjacent domains which offer probably more attractive and quicker revenue and P/L propositions. Our zeal and focus to deliver high quality results is vitalized by this passion and focus. How do you plan to give back to society (CSR, if any)? Rossell Techsys has been participating in the ‘Skill India’ initiative, undertaken as a part of CSR commitments to raise the nation’s human development index through enhancing vocational skills aligned to Aerospace and Defense industry. This has been a hugely successful endeavour conducted through the Rossell School of Learning (RSL). In this initiative, Rossell has played the role of Industry champion and has sponsored the ‘Learn and Earn’ training scheme where students earn stipend while they receive training. Fifth batch of fresh diploma holders is undergoing training under this ‘Learn and Earn’ program to groom them to become industry-ready. NTTF Bangalore is the academic partner to Rossell in this CSR initiative. Apart from work, what else do you like to spend your time doing? I enjoy sharing my life experiences with all staff members in an open and transparent manner. Showing my own vulnerabilities and imperfections helps them to overcome their challenges. My primary focus is the welfare and wellbeing of over 400+ families of Rossellites who form our backbone of success. I always think of ways to improve the Quality of life of our staff and their conversion to truly Global Citizens who can act locally while thinking globally. Success is all about making a difference in people’s lives and in turn our society and environment. In my leisure time, I enjoy listening to western instrumental music and spiritual discourses.

What does the future hold for the company? Apart from moving into our own state-of-the-art facility in Aerospace and Defense Hitech Park, in Bangalore, Rossell shall aim to grow organically as well as inorganically in India and globally. Rossell has already signed up teaming agreements with companies in the US and Israel and continues to look out for future partnerships and establishing business relationships of strategic importance. Lastly, what message would you like to give to the readers of the Business Connect magazine? To achieve anything in life, it is absolutely essential to remain committed to a cause. No matter what the challenges are− embrace tenacity and perseverance. Don’t get distracted by failures and stay focused on the end objective. Nothing is impossible. At the same time, it is very essential to be grounded, not be taken up with successes, and to be wary of pride. It has never served anyone good. Lastly, it is good to focus on collective success which actually gives joy and is the pathway to growth.

What are the achievements and milestones of the company? Rossell techsys has been recognized with many awards from distinguished organisations. We are so honoured to receive these awards and feel incredible to be listed alongside the best. Though every award represents our efforts for excellence but some of them bestow more credibility to our achievements. Some of our awards include − The Boeing ‘Supplier of the Year’ − 2015 (selected from 43

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BCM Review

Teas Which Heals

Put down that saucer cups and get chugging — tea is officially awesome for your health. Real tea is derived from a particular plant (Camellia sinensis) and includes various varieties. Researchers attribute tea’s health properties to polyphenols. After a prolonged and tiring day, don’t we all want to just relax and sip on a cup of hot tea? Whether it is green tea or some other flavored drink, the mere thought of having our favorite beverage uplifts our mood. Though most studies have focused on the better-known green and black teas, white and oolong also bring benefits to the table. Read on to find out why coffee’s little cousin rocks your health.

Pu ,erh Tea

Pu-erh tea is made from the leaves and stems of the Camellia sinensis plant. One study showed pu’er tea suppresses fat production. Pu’er tea is widely sold, by itself or in blends, with unsubstantiated claims that it promotes loss of body weight in humans. Pu-erh tea is used for improving mental alertness and sharp thinking. It is also used for reducing high cholesterol.

Mate tea

Also known as yerba mate is a traditionally south American recipe having large amount of vitamin B and C. it’s a very high caffeine content and due to its caffeine content, yerba mate has become popular for its energy-boosting characteristics, which may help alleviate mental and physical exhaustion. It provides energy boost and may help to combat oxidative stress

Herbal tea

Herbal teas are considered warriors in the battle against bad health and decoction or infusion of herbs and spices. Ginger, tulsi, even pepper and cinnamon are all extremely healthy. The term ‘herbal tea’ is a misnomer. You can put all sorts of things into your herbal tea – roots, flowers, leaves, seeds, fruit, really whatever you desire. It is helpful in fighting cold, improving digestion, boosting immune system, reducing inflammation in the body, relieving body from stress and anxiety and also helpful for skin.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

Oolong Tea

Nothing is quite as relaxing as a warm cup of Oolong tea. Creating a oolong tea habit is something that can give a lot of mild benefits over time. building Healthy teeth and bones. The antioxidant properties of Oolong help to protect against tooth decay, prevent osteoporosis and strengthen the bones in the body. Studies have shown that people who regularly drink Oolong or black tea have been shown to lose bone mineral density (BMD) at a slower rate than non-tea drinkers.

White Tea

white tea is derived from the sun-dried buds and leaves of the plant Camellia sinensis. This type is least processed out of all other variants. Since it is packed with all essential nutrients, white tea is considered superior to all teas. white tea is beneficial in numerous ways. These include improving skin and hair health, treating acne, helping treat cancer, reducing inflammation, improving the health of liver and kidneys, maintaining reproductive health and many more..

Green Tea

Green tea is made from unoxidized leaves and is one of the less processed types of tea. It therefore contains the most antioxidants and beneficial polyphenols. Recent studies have shown green tea can potentially have positive effects on everything from weight loss to liver disorders, type 2 diabetes, and Alzheimerâ&#x20AC;&#x2122;s disease.

Black Tea

Aside from water, black tea is one of the most consumed beverage in the world. Itâ&#x20AC;&#x2122;s stronger in flavor and contains more caffeine than other teas, but less caffeine than coffee. Black tea is also full of healthy substances called polyphenols(antioxidants ) that can help protect your cells from DNA damage. Increasing evidence hints that the antioxidants in black tea may reduce atherosclerosis (clogged arteries), especially in women. It may also help lower the risk of heart attack and cardiovascular disease.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR

Symbiosis School of Banking and Finance

2019

AN INFLUENTIAL NAME IN THE EDUCATION SECTOR OF BANKING AND FINANCE Kapil Mishra | Business Connect

cope in the Banking and Finance Industry is behemoth; number of opportunities are emerging in the arena. At present times, individuals don’t want to miss out on a single chance to work for the sector. But not everybody is skilled or capable of filling the banking, financial services and insurance positions. Honing the skills of youngsters by rendering an excellent education in the respective realm, Symbiosis School of Banking and Finance, Pune has carved a colossal niche. Dr. Manisha Ketkar, the connoisseur, is the Director and Professor of SSBF. Symbiosis School of Banking and Finance (SSBF) is an integral part of Symbiosis International – a deemed University, Pune. SSBFl offers full time and two year residential MBA program in Banking and Finance. The purpose of education here is to prepare students and make them industryready-professionals to pursue a career in Banking, Financial Services and Insurance (BFSI) sector. SSBF has always kept it self abreast of the latest changes in the industry. In order to cater to the requirements of the dynamic BFSI sector, SSBF tunes its curriculum by soliciting inputs from the Industry stalwarts. Hence, it is not surprising that SSBF has eminent and experienced people from the industry in the advisory board and alumni who provide inputs to keep their curriculum relevant and updated as per the demands of the industry.

DR. MANISHA KETKAR

Director & Professor of SSBF

THE CURRICULUM The curriculum starts with the basics of management, finance and banking and over the course of two years, students get exposure to more complex and relevant subjects like Credit management, Financial Risk Management, Fixed Income Markets, Micro Finance and development Banking. Foreseeing the huge requirement of talent in FinTech companies and technological advancements in the sector, SSBF has added a few technology related subjects in the curriculum in order to understand the expectations of the industry. The curriculum has been developed by benchmarking it against National and International Universities/Institutes, offering similar courses. This has made their program comprehensive and well defined, catering to both the National and International needs of the BFSI domain. SSBF’s Corporate Interface Team invites industry experts to deliver guest lectures on varied topics such as Data Analytics, Growth and prospects in the banking industry, Cryptocurrency, Financial Journalism, Budget Analysis etc., which help students to keep themselves updated. An Annual Banking and Finance Conclave popularly called as the Symposium is organized every year on the contemporary/ forthcoming topics and issues enveloping the banking and Finance Industry. This is organized as a series of panel discussions throughout the day where industry experts deliberate and throw light on the challenges and opportunities in the sector.

When SSBF started in the year 2010, Public sector banks used to recruit talent from the private institutes through campus recruitments. With the objective of providing ready to move human resources, SSBF was established to offer an MBA in Banking and Finance. After the year 2013, according to directions of honorable Bombay High Court, SSBF shifted its focus from public sector banks to private sector banks and companies in the BFSI domain. The exponential growth of the banking and financial sector in this competitive era has opened up varied career roles. Starting from the Financial and Business Analytics to Assets Management, today, the students have numerous options to choose from. SSBF regularly revises and updates its curriculum, thereby making it futuristic based on comments from industry experts. Also, their MBA offers in depth knowledge in encompassing the multiple aspects of the Banking, Financial Service and Insurance (BFSI) industry. With a focus on inculcating adaptability in students, SSBF enables students to become lifelong learners. The MBA in Banking and Finance of SSBF is designed with an objective to disseminate the relevant knowledge and provide skills to students so that they can function effectively in the challenging environment of banking, finance and insurance sectors. www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

The faculty members are sound in research and have their researches published in Scopus and ABDC category journals. They regularly present papers at prestigious International and national conferences and have also won a number of awards. The classroom environment is interactive where participative learning permits a free flow of ideas between faculty and students.

ESSENTIAL TIE UPS The tie ups maintained by SSBF further help in facilitating the academic delivery. They are an educational partner to Bajaj Finserv, as a part of which, they offer a joint certificate program in Banking, Finance and Insurance (CPBFI) for fresh graduates and final year students who are seeking jobs after their graduation. SSBF runs this program along with Bajaj Finserv under the Corporate Social Responsibility (CSR) initiative of Bajaj Finserv. SSBF has developed content for all the modules of this certificate program. SSBF also conducts Training programs to run this certification program in PAN India. SSBF has been developing training and students’ manuals for CPBFI.

ACCOLADES UNDER THE NAME OF SSBF SSBF has achieved many accolades in this journey of imparting knowledge; the list is as follows: • Awarded as ‘ Maharashtra’s Top 20 Educational Institutions-2019’ by The Academic Insights magazine. • Awarded for ‘Excellence in Industry-Academia Interface’ in 7th Higher Education Summit 2019 by Indian Education Network • Ranked in Top 100 B-School Ranking 2018 by Outlook-Drshti in October 2018 • Awarded as ‘Business School of The Year 2018 in the category of Curriculum Revision’ by The Academic Insights magazine. • Awarded as ‘Management Institute of The Year 2018’ by Higher Education Review magazine. • Awarded AAA+ rank in Top Private B School Ranking 2018 - West Zone by the Digital Learning Magazine • ‘Best Institute in Banking and Finance’ by Dewang Mehta National Education Awards on 25th November 2017 • 2nd position all over India in Bloomberg sponsored Trading competitions ‘So You Think You Can Trade’ held from 05th January 2015 to 05th February 2015.

SSBF has also collaborated with the Tata Institute of Social Sciences (TISS) to develop content for National University Student’s Skill development, a project initiated by TISS to increase the employability of the university students by imparting knowledge and skills. SSBF has signed an MOU with CRIF High Mark for giving a scholarship of Rs. 1,00,000-/- for a needy student based on academic performance and family’s financial condition. The trophy is awarded for the outstanding student every year. MOU is signed with BAIF for the field visit where students interact with the community in the rural areas and understand ongoing projects, facets of micro finance and their business model for livelihood. SSBF has patterned with EduCBA (Online training provider) to provide 700+ online modules in the finance domain to the students to have an edge over other MBA students.

Students are getting an appreciation for their knowledge and hard work during summer internship by diverse organizations such as State Bank of India, HDFC Bank, Indian Overseas Bank, Bank of India and Bank of Maharashtra. The projects were undertaken on wealth management, Credit appraisal, Non-performing assets, and Asset Recovery and Loan products.

SSBF has alsopartnered with the Association of International Wealth Management of India (AIWMI) to offer the prestigious global certification- Certified Credit Research Analyst (CCRA). They encourage students to appear for industry relevant certifications such as CCRA certification, Bloomberg Market Concepts, NISM certifications, etc., which are all embedded in the curriculum. Students also get a firsthand industry experience during two months of mandatory internship. The dissertation is also an essential aspect of the curriculum where students get to research on contemporary issues in the BFSI sector.

SSBF has an excellent track record with respect to Placements. For last 3 years we have achieved 100% placement for eligible* candidates. (*Eligibility is based on the Attendance norm, No backlog etc.) SSBF Students got placed in JP Morgan Chase, Axis Bank, ICICI Bank, Ujjivan Small Finance Bank, HDFC Bank, Capital First, Federal bank, Care Ratings, etc. with various profiles like Operations, Channel Officer, Credit Officer, Relationship Manager, Analysts, Credit Manager, Credit Underwriter, Product Trainee and Management Trainee etc.

EXEMPLARY FACULTY Banking and Finance being a specialized domain, so the role of faculty members becomes instrumental for the students’ academic and professional progress. The role of faculty in a class room is more of a facilitator imparting and building the theoretical foundation of the field and stimulating learners to think critically in practice. Faculty at SSBF are UGC qualified and experienced academicians. Most of the faculty members have also served the industry who are committed to excellence in teaching and research. The theoretical knowledge provided by academicians and the practical aspects disseminated by bankers/industry professionals, offers the perfect blend of both these aspects.

SSBF is proud to say that their alumni Mr. Hardik Mehta has joined as a Manager in Reserve Bank of India (RBI). Mr. Bhargav Diwanji has joined as an Associate Vice President- Analytics, Consulting and Strategy at Autoninja. Few students have ventured into entrepreneurship establishing new businesses. Many of their students have achieved laurels in their careers in a short span.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BRAND OF THE

YEAR 2019

Brand of the Year 2019

WATCHDOG

Keeping An Eye To Provide The Impeccable Security

Ravi Prakash CEO

Avishek Singh | Business Connect An increasing number of threats by the unscrupulous entities in public and private places endangers the human’s security, therefore, it becomes indispensable to introduce the latest technically upgraded security and surveillance products at vulnerable areas. Witnessing the upsurge of security, Apollo Infoways Pvt. Ltd launched its phenomenal brand of security products by the name WatchDog.

improve their performance and meet learning objectives. With the fluctuations in the market trends and growing demand of security and surveillance products, Apollo Infoways launched its brand of security products by the name of WatchDog. The Company caters to the needs of security and surveillance requirements of people, and it offers a variety of CCTV ranging from home users to commercial users, from projects to city surveillance. Additionally, it fulfills Industrial needs as well.

Ravi Prakash says, “To prevent crime and ensures security, thou ought to be vigilant and trust the modern systems.”

Quality is on the topmost priority to retain the absolute faith of the customers in WatchDog, which can be maintained by continuous efforts and results in the establishment of a long-term relationship with the customers.

Apollo Infoways Pvt. Ltd. was incepted by Ravi Prakash; he is the Chief Executive Officer of the organization. Summarising The Company’s Profile Apollo Infoways Pvt. Ltd has pioneered the domain of System Integration, and it offers exemplary learning solutions and services to academic institutions, companies, and governments. The Company consists of Learning Specialists who encourage and assist in making the learning innovative, creative, interactive, easy, fast, and fun.

“Your brand is what other people say about you when you’re not in the room. Your brand is your reputation. Branding doesn’t happen overnight or even in a few months but building a brand is a process.”

~ Ravi Prakash

Success Mantra

Hard work catalyzes the process of success, and it is the mantra of the company’s growth, along with the customer-oriented approach. The entrepreneur always believes in offering the services that satisfy the clients’ requirements and keep them content.

The company has a stronghold on industry, technology, and product expertise thereby, the experts in it help the people to learn the essential skills, which are required to succeed in today’s competitive multicultural and international business environment. It enables customers to

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

“Business is all about keeping your customers always happy with your support services. You have to be always around when they need you the most. Your entire efforts have to revolve around customer service.” ~ Ravi Prakash

Change Is The Necessity Change is the driving force that ensures success in any realm of life; so to adhere to it becomes the necessity in every walk. On the professional fronts, constant change is a business reality that the professionals must continually adapt, but it requires a consistent commitment to hard things. The most difficult among them is closing the gap that is moving from your current state to the desired reality. Closing the gap often requires an unconventional, intentional, and fresh approach. Entrepreneurship is the hottest talk amongst the young generation. A lot of new concepts are emerging daily to make it enthralling and exciting. The only roadblock to the new concepts is the lack of adequate funding, and many innovations die immaturely due to funding.

Across the globe, economy is characterized by instant communication, an abundance of information, and cutting-edge technology. Therefore, staying competitive is both imperative and incredibly difficult. Nearly, the entire technology can be duplicated with the right resources and time. You must think about this deeply when taking your product to market and defending it when it succeeds. You must know, how to differentiate yourself. The Workforce There is nothing more important to a business than its employees. If your employees are happy then their productivity will increase, and that’s exactly what they believe in to help their business to grow. A stressful workplace will not yield results. Workers that constantly operate under highly stressful conditions are found to be less productive and have higher levels of disengagement and absenteeism. They need to be happy.

Crosses In The Excursion With the initiative of security and surveillance products, Ravi Prakash was competing with giants and the world’s leaders in the segment. They have a big name in the industry, bigger investors with them, but the team of Apollo Infoways is standing against them with a new brand focused exclusively on quality, and they have unmatched quality against the biggest brands. They are giving them sleepless nights based on their superior quality at affordable prices. This is one of the greatest milestones for them that they are featuring as Brand of the year in Business Connect Magazine

Showing employees how much the company appreciates, respects and values them on a personal level is gratifying – and often overlooked. Role Model In The Business World Every entrepreneur has a different story about why he or she decided to start a business. Some have known from day one that they wanted to work for themselves and others come up with ideas while working for someone else, and decide to take the entrepreneurial leap.

As an entrepreneur, it often seems like the only constants in life are the challenges standing between you and your goals. These obstacles are things to be dreaded, leading only lead to stress, anxiety and selfdoubt. At least, that’s what we’re conditioned to think, but it doesn’t have to be the case. One should not deviate from what he or she wants at the end of the day, and you have to keep trusting yourself, irrespective of the situations and you are through. The struggles we face offer us a path to growth and success. It’s a counter-intuitive concept to be sure, but it is perhaps the single most important concept that any entrepreneur can learn: how to embrace challenges.

Being an entrepreneur is great if you are ready to accept the challenges coming into your ways. As an entrepreneur, people will look up to you. You can be a role model for family, friends, employees, and community members. Your success serves as motivation and inspiration. There is no greater shot of adrenaline than the one you receive after reaching a goal and knowing you worked extremely hard to get to that point.

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

BCM Review

Monday Morning Blues or Emotional Alarm: 5 steps to overcome Monday Dreads As long as days in the week pass, the weekend ends and Monday arrives. The Monday mornings really get the alarming emotion for everyone to wake up. After a long, relaxing weekendone must find waking up on Monday morning difficult, in fact, the thought of ‘Monday’ is depressing after holidays. Everybody is in a rush to be on time to college, office, meeting and other daily tasks. In a hurry to tripping out of bed to make coffee, worry about work clothes, and the phone is buzzing emails from your boss demanding a file now, etceteraetcetera. Monday defines all the worry of the world as the realization of Monday hitting you again. Mondays are also disliked because there are endless numbers of anti-Monday memes. The ‘Monday Blues’ describes negative emotions that many of the people get at the beginning of the new workweek. It usually happens when they’re not happy at work. It also contains the elements of depression, tiredness, and a sense that work is unpleasant but unavoidable. We will discuss in this article about making your Monday blues rocking mornings. You can cure your Mondays by making your workplace better, planning and forging things in advance, and taking care of yourself as well.

Here are 5 ways to beat your dreadful Monday Blues: Making Your Workplace a Better Place to work

Digital Breakups By digital breakup, it doesn’t mean for you to switch off your mobiles and PC and be on Monk Mode. This only necessitates you to avoid the checking of professional mailers and schedules on weekends about your work life. You need to ignore them until it’s not very urgent and needs immediate attention. During weekends stop worrying about work-life, why to check and worry if you don’t intend to respond it till you reach office on Monday Blues. Another basic reason about Monday feels absurdly painful is that you have let it into your head during your “me” time. The best way to prevent it from the itchy mood on Monday is to switch off the Auto-Sync on weekend; let it be a weekday phenomenon.

The first step towards making Monday blues better is by making your workplace or college life better. If someone is feeling down on Monday morning, it’s most likely to happen because they are not a fan of their work or college course. Maybe it’s the job itself and college, or maybe it’s the people you work with and your college mates. You need to take a breath or some time to think about what really bothers you about your job and study by brainstorming your head for a period of time. Make a little diary to write down the issues that are really bothering you. Hereby, this principle applies really well no matter what situation you’re in. www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

better.No matter how important the demands or professional work life get, it’s very important to replenish the lost stores of life as in your relationships alsowith Fitness and Self-Care. If you notice some things like feeling disconnected with family by work pressure then it’s time to say goodbye to colleagues and start living with family, spouse’s or friends’. The main cause of this conflict between relationships is that you may be spending too much time at work and forgetting your duty towards relations and home. Don’t worry, it’s time to take a step back, and commit to spending more time developing your relationships outside of work. One simplest way to accomplish this goal is to ask yourself for the office that if you can work from home one day a week for giving that time to family. By doing this you will get at least one cut down for your commuting time and by giving this time to loved ones secure your relationships better with your family.

List of Excitement for Monday Blues Make a list of the exciting things that you will be doing after your restful weekend. Often times we forgot about things we love to do and be out of track and irritated at work, for ignoring this cause look at the upcoming week ahead and make it preplanned with exciting things to do like – cooking, eating, reading, traveling, shopping, spending time with family or meeting friends. Think for 2-3 things per day at the end of Sunday. It really helps us keeping negative work or day vibes away. It also helps us in thinking of all the tough things we have to do and bear during the upcoming week. Hereby, this thing will surely help you to be in a more positive mood. If you can’t think of two-three things you look forward to for the week, then don’t worry start with the single one that you need to make some changes.

Plan a better sleep schedule Plan a better sleep schedule during weekends for making your weekdays especially Monday blues more happening. Always plan to go to bed a little earlier during the weekends or Sunday night and be sure to get proper sleep. By having enough sleep hours on your plate then you wake up feeling well-rested on Mondays. It is very important to schedule your sleeping hours during weekend because most of the time Sunday means fundays and you forget about taking proper naps during day and sleep at night. By scheduling the early sleeping habit youlet your body know when to be ready for bed and when to get up as refreshed. One must be sometimes tempted to skip the schedule on the weekends and spend a lot in waking up but you can trigger this bytrying to go to sleep and get up at about the same time on the weekends.

Invest in your relationships Invest in your relationships the same as you are investing in office and work.Work-life integration is very important in balancing Work and Life (Relations) 51

www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA

RNI No. DELENG/2018/76695 www.businessconnectindia.in | Vol. 2 | Special Edition November 2019 INDIA