Benefit Contact Information
Higginbotham Public Sector (833) 453-1680 www.mybenefitshub.com/ cityofconverse
Higginbotham (866) 419-3519
https://flexservices.higginbotham.net/
Cigna (800) 244-6224
https://my.cigna.com
Chubb (833) 453-1680 mybenefitsconnect.chubb.com
Lincoln Financial Group (800) 423-2765 www.lfg.com/
LegalShield (888) 807-0407 www.legalshield.com/
UnitedHealthcare (866) 556-8298 www.UHC.com
EECU (817) 882-0800 www.eecu.org/
Lincoln Financial Group (800) 423-2765 www.lfg.com/
Cigna (800) 244-6224
https://my.cigna.com
Chubb (888) 499-0425 mybenefitsconnect.chubb.com
Texas Republic Life (512) 330-0099 www.texasrepubliclife.com
Experian (855) 797-0052 www.experian.com
Recuro (844) 979-0313 www.recurohealth.com
The Standard (800) 368-1135 www.standard.com
Chubb (888) 499-0425 mybenefitsconnect.chubb.com
MASA (800) 423-3226 www.masamts.com
1 www.mybenefitshub.com/cityofconverse
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Enter your Information
• Last Name
• Date of Birth
• Last Four (4) of Social Security Number
NOTE: THEbenefitsHUB uses this information to check behind the scenes to confirm your employment status. CLICK LOGIN
Once confirmed, the Additional Security Verification page will list the contact options from your profile. Select either Text, Email, Call, or Ask Admin options to receive a code to complete the final verification step.
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Enter the code that you receive and click Verify. You can now complete your benefits enrollment!
Annual Benefit Enrollment
Annual Enrollment
During your annual enrollment period, you have the opportunity to review, change or continue benefit elections each year. Changes are not permitted during the plan year (outside of annual enrollment) unless a Section 125 qualifying event occurs.
• Changes, additions or drops may be made only during the annual enrollment period without a qualifying event.
• Employees must review their personal information and verify that dependents they wish to provide coverage for are included in the dependent profile. Additionally, you must notify your employer of any discrepancy in personal and/or benefit information.
• Employees must confirm on each benefit screen (medical, dental, vision, etc.) that each dependent to be covered is selected in order to be included in the coverage for that particular benefit.
New Hire Enrollment
All new hire enrollment elections must be completed in the online enrollment system within the first 30 days of benefit eligibility employment. Failure to complete elections during this timeframe will result in the forfeiture of coverage.
Q&A
Who do I contact with Questions?
For supplemental benefit questions, you can contact your Benefits Office or you can call Higginbotham Public Sector at (866) 914-5202 for assistance.
Where can I find forms?
For benefit summaries and claim forms, go to your benefit website: www.mybenefitshub.com/ cityofconverse. Click the benefit plan you need information on (i.e., Dental) and you can find the forms you need under the Benefits and Forms section.
How can I find a Network Provider?
For benefit summaries and claim forms, go to the City of Converse benefit website: www.mybenefitshub.com/cityofconverse. Click on the benefit plan you need information on (i.e., Dental) and you can find provider search links under the Quick Links section.
When will I receive ID cards?
If the insurance carrier provides ID cards, you can expect to receive those 3-4 weeks after your effective date. For most dental and vision plans, you can login to the carrier website and print a temporary ID card or simply give your provider the insurance company’s phone number and they can call and verify your coverage if you do not have an ID card at that time. If you do not receive your ID card, you can call the carrier’s customer service number to request another card.
If the insurance carrier provides ID cards, but there are no changes to the plan, you typically will not receive a new ID card each year.
Annual Benefit Enrollment
Section 125 Cafeteria Plan Guidelines
A Cafeteria plan enables you to save money by using pre-tax dollars to pay for eligible group insurance premiums sponsored and offered by your employer. Enrollment is automatic unless you decline this benefit. Elections made during annual enrollment will become effective on the plan effective date and will remain in effect during the entire plan year.
CHANGES IN STATUS (CIS):
Marital Status
Change in Number of Tax Dependents
Change in Status of Employment Affecting Coverage Eligibility
Gain/Loss of Dependents’ Eligibility Status
Judgment/ Decree/Order
Eligibility for Government Programs
Changes in benefit elections can occur only if you experience a qualifying event. You must present proof of a qualifying event to your Benefit Office within 30 days of your qualifying event and meet with your Benefits Office to complete and sign the necessary paperwork in order to make a benefit election change. Benefit changes must be consistent with the qualifying event.
QUALIFYING EVENTS
A change in marital status includes marriage, death of a spouse, divorce or annulment (legal separation is not recognized in all states).
A change in number of dependents includes the following: birth, adoption and placement for adoption. You can add existing dependents not previously enrolled whenever a dependent gains eligibility as a result of a valid change in status event.
Change in employment status of the employee, or a spouse or dependent of the employee, that affects the individual’s eligibility under an employer’s plan includes commencement or termination of employment.
An event that causes an employee’s dependent to satisfy or cease to satisfy coverage requirements under an employer’s plan may include change in age, student, marital, employment or tax dependent status.
If a judgment, decree, or order from a divorce, annulment or change in legal custody requires that you provide accident or health coverage for your dependent child (including a foster child who is your dependent), you may change your election to provide coverage for the dependent child. If the order requires that another individual (including your spouse and former spouse) covers the dependent child and provides coverage under that individual’s plan, you may change your election to revoke coverage only for that dependent child and only if the other individual actually provides the coverage.
Gain or loss of Medicare/Medicaid coverage may trigger a permitted election change.
Annual Benefit Enrollment
Employee Eligibility Requirements
Medical and Supplemental Benefits: Eligible employees must work 30 or more regularly scheduled hours each work week.
Eligible employees must be actively at work on the plan effective date for new benefits to be effective, meaning you are physically capable of performing the functions of your job on the first day of work concurrent with the plan effective date. For example, if your 2025 benefits become effective on January 1, 2025, you must be actively-at-work on January 1, 2025 to be eligible for your new benefits.
Dependent Eligibility Requirements
Dependent Eligibility: You can cover eligible dependent children under a benefit that offers dependent coverage, provided you participate in the same benefit, through the maximum age listed below. Dependents cannot be double covered by married spouses within the same employer as both employees and dependents.
Please note, limits and exclusions may apply when obtaining coverage as a married couple or when obtaining coverage for dependents.
Potential Spouse Coverage Limitations: When enrolling in coverage, please keep in mind that some benefits may not allow you to cover your spouse as a dependent if your spouse is enrolled for coverage as an employee under the same employer. Review the applicable plan documents, contact Higginbotham Public Sector, or contact the insurance carrier for additional information on spouse eligibility.
FSA/HSA Limitations: Please note, in general, per IRS regulations, married couples may not enroll in both a Flexible Spending Account (FSA) and a Health Savings Account (HSA). If your spouse is covered under an FSA that reimburses for medical expenses then you and your spouse are not HSA eligible, even if you would not use your spouse’s FSA to reimburse your expenses. However, there are some exceptions to the general limitation regarding specific types of FSAs. To obtain more information on whether you can enroll in a specific type of FSA or HSA as a married couple, please reach out to the FSA and/or HSA provider prior to enrolling or reach out to your tax advisor for further guidance.
Potential Dependent Coverage Limitations: When enrolling for dependent coverage, please keep in mind that some benefits may not allow you to cover your eligible dependents if they are enrolled for coverage as an employee under the same employer. Review the applicable plan documents, contact Higginbotham Public Sector, or contact the insurance carrier for additional information on dependent eligibility.
Disclaimer: You acknowledge that you have read the limitations and exclusions that may apply to obtaining spouse and dependent coverage, including limitations and exclusions that may apply to enrollment in Flexible Spending Accounts and Health Savings Accounts as a married couple. You, the enrollee, shall hold harmless, defend, and indemnify Higginbotham Public Sector from any and all claims, actions, suits, charges, and judgments whatsoever that arise out of the enrollee’s enrollment in spouse and/or dependent coverage, including enrollment in Flexible Spending Accounts and Health Savings Accounts.
If your dependent is disabled, coverage may be able to continue past the maximum age under certain plans. If you have a disabled dependent who is reaching an ineligible age, you must provide a physician’s statement confirming your dependent’s disability. Contact your Benefits Office to request a continuation of coverage.
Helpful Definitions
Actively-at-Work
You are performing your regular occupation for the employer on a full-time basis, either at one of the employer’s usual places of business or at some location to which the employer’s business requires you to travel. If you will not be actively at work beginning 01/01/2025 please notify your benefits administrator.
Annual Enrollment
The period during which existing employees are given the opportunity to enroll in or change their current elections.
Annual Deductible
The amount you pay each plan year before the plan begins to pay covered expenses.
Calendar Year
January 1st through December 31st
Co-insurance
After any applicable deductible, your share of the cost of a covered health care service, calculated as a percentage (for example, 20%) of the allowed amount for the service.
Guaranteed Coverage
The amount of coverage you can elect without answering any medical questions or taking a health exam. Guaranteed coverage is only available during initial eligibility period. Actively-at-work and/or preexisting condition exclusion provisions do apply, as applicable by carrier.
In-Network
Doctors, hospitals, optometrists, dentists and other providers who have contracted with the plan as a network provider.
Out-of-Pocket Maximum
The most an eligible or insured person can pay in coinsurance for covered expenses.
Plan Year
January 1st through December 31st
Pre-Existing Conditions
Applies to any illness, injury or condition for which the participant has been under the care of a health care provider, taken prescriptions drugs or is under a health care provider’s orders to take drugs, or received medical care or services (including diagnostic and/or consultation services).
Description
Health
Savings Account (HSA)
(IRC Sec. 223)
Approved by Congress in 2003, HSAs are actual bank accounts in employee’s names that allow employees to save and pay for unreimbursed qualified medical expenses tax-free.
Flexible
Spending Account (FSA)
(IRC Sec. 125)
Allows employees to pay out-of-pocket expenses for copays, deductibles and certain services not covered by medical plan, taxfree. This also allows employees to pay for qualifying dependent care tax- free.
Employer Eligibility A qualified high deductible health plan. All employers
Contribution Source Employee and/or employer
Account Owner Individual
Underlying Insurance
Requirement High deductible health plan
Minimum Deductible
Maximum Contribution
Permissible Use Of Funds
Cash-Outs of Unused Amounts (if no medical expenses)
Year-to-year rollover of account balance?
$1,650 single (2025)
$3,300 family (2025)
$4,300 single (2025)
$8,550 family (2025)
55+ catch up +$1,000
Employees may use funds any way they wish. If used for non-qualified medical expenses, subject to current tax rate plus 20% penalty.
Employee and/or employer
Employer
None
N/A
$3,300 (2025)
Reimbursement for qualified medical expenses (as defined in Sec. 213(d) of IRC).
Permitted, but subject to current tax rate plus 20% penalty (penalty waived after age 65). Not permitted
Yes, will roll over to use for subsequent year’s health coverage.
No. Access to some funds have been extended. Your plan contains a $500 rollover provision.
Does the account earn interest? Yes No
Portable?
Yes, portable year-to-year and between jobs. No
ABOUT MEDICAL
Major medical insurance is a type of health care coverage that provides benefits for a broad range of medical expenses that may be incurred either on an inpatient or outpatient basis. For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
Health Savings Account (HSA)
ABOUT HSA
A Health Savings Account (HSA) is a personal savings account where the money can only be used for eligible medical expenses. Unlike a flexible spending account (FSA), the money rolls over year to year however only those funds that have been deposited in your account can be used. Contributions to a Health Savings Account can only be used if you are also enrolled in a High Deductible Health Care Plan (HDHP).
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
A Health Savings Account (HSA) is more than a way to help you and your family cover health care costs – it is also a tax-exempt tool to supplement your retirement savings and cover health expenses during retirement. An HSA can provide the funds to help pay current health care expenses as well as future health care costs.
A type of personal savings account, an HSA is always yours even if you change health plans or jobs. The money in your HSA (including interest and investment earnings) grows taxfree and spends tax-free if used to pay for qualified medical expenses. There is no “use it or lose it” rule — you do not lose your money if you do not spend it in the calendar year — and there are no vesting requirements or forfeiture provisions. The account automatically rolls over year after year.
HSA Eligibility
You are eligible to open and contribute to an HSA if you are:
Maximum Contributions
Your HSA contributions may not exceed the annual maximum amount established by the Internal Revenue Service. The annual contribution maximum for 2025 is based on the coverage option you elect:
• Individual – $4,300
• Family (filing jointly) – $8,550
You decide whether to use the money in your account to pay for qualified expenses or let it grow for future use. If you are 55 or older, you may make a yearly catch-up contribution of up to $1,000 to your HSA. If you turn 55 at any time during the plan year, you are eligible to make the catch-up contribution for the entire plan year.
Important HSA Information
Enrolled in an HDHP
• Enrolled in an HSA-eligible HDHP
• Always ask your health care provider to file claims with your medical provider so network discounts can be applied. You can pay the provider with your HSA debit card based on the balance due after discount.
• Not covered by another plan that is not a qualified HDHP, such as your spouse’s health plan
• covered by another plan that is not a qualified HDHP, such as your spouse’s health plan
Not enrolled in a Health Care Flexible Spending Account, nor should your spouse be contributing towards a Health Care Flexible Spending Account
• Not enrolled in a Health Care Flexible Spending Account, nor should your spouse be contributing towards a Health Care Flexible Spending Account
• You, not your employer, are responsible for maintaining ALL records and receipts for HSA reimbursements in the event of an IRS audit.
• Not eligible to be claimed as a dependent on someone else’s tax return
Not eligible to be claimed as a dependent on someone else’s tax return
• Not enrolled in Medicare or TRICARE
Not enrolled in Medicare or TRICARE
Not receiving Veterans Administration benefits You can use the money in your HSA to pay for qualified medical expenses now or in the future. You can also use HSA funds to pay health care expenses for your dependents, even if they are not covered under your HDHP.
Not receiving Veterans Administration benefits HSA to pay for qualified expenses now or in the future. You can also use HSA funds to pay health care expenses for your they are not covered under your HDHP.
Flexible Spending Account (FSA)
Higginbotham
ABOUT FSA
A Flexible Spending Account allows you to pay for eligible healthcare expenses with a pre-loaded debit card. You choose the amount to set aside from your paycheck every plan year, based on your employer’s annual plan limit. This money is use it or lose it within the plan year.
For full plan details, please visit your benefit website: www.mybene itshub.com/sampleisd
www.mybenefitshub.com/cityofconverse
Health Care FSA
The Health Care FSA covers qualified medical, dental and vision expenses for you or your eligible dependents. You may contribute up to $3,300 annually to a Health Care FSA and you are entitled to the full election from day one of your plan year. Eligible expenses include:
• Dental and vision expenses
• Medical deductibles and coinsurance
• Prescription copays
• Hearing aids and batteries
Higginbotham Benefits Debit Card
The Higginbotham Benefits Debit Card gives you immediate access to funds in your Health Care FSA when you make a purchase without needing to file a claim for reimbursement. If you use the debit card to pay anything other than a copay amount, you will need to submit an itemized receipt or an Explanation of Benefits (EOB).
Important FSA Rules
• The maximum per plan year you can contribute to a Health Care FSA is $3,300.
• You cannot change your election during the year unless you experience a Qualifying Life Event.
• In most cases, you can continue to file claims incurred during the plan year for another 90 days after the plan year ends.
• Your Health Care FSA debit card can be used for health care expenses only. It cannot be used to pay for dependent care expenses.
• The IRS has amended the “use it or lose it rule” to allow you to carry-over up to $640 in your Health Care FSA into the next plan year for eligible employers
• Review your employer's Summary Plan Document for full details. FSA rules vary by employer.
Over-the-Counter Item Rule Reminder
Health care reform legislation requires that certain over-the-counter (OTC) items require a prescription to qualify as an eligible Health Care FSA expense. You will only need to obtain a one-time prescription for the current plan year. You can continue to purchase your regular prescription medications with your FSA debit card. However, the FSA debit card may not be used as payment for an OTC item, even when accompanied by a prescription.
Flexible Spending Accounts
Higginbotham
Flexible Spending Accounts Higginbotham
Higginbotham Portal
The Higginbotham Portal provides information and resources to help you manage your FSAs.
• Access plan documents, letters and notices, forms, account balances, contributions and other plan information
• Update your personal information
• Utilize Section 125 tax calculators
• Look up qualified expenses
• Submit claims
• Request a new or replacement Benefits Debit Card
Register on the Higginbotham Portal Visit https://flexservices.higginbotham.net and click Register. Follow the instructions and scroll down to enter your information.
• Enter your Employee ID, which is your Social Security number with no dashes or spaces.
• Follow the prompts to navigate the site.
• If you have any questions or concerns, contact Higginbotham:
∗ Phone – 866-419-3519
∗ Questions – flexsupport@higginbotham.net
∗ Fax – 866-419-3516
∗ Claims- flexclaims@higginbotham.net
Hospital Indemnity Lincoln Financial Group
ABOUT HOSPITAL INDEMNITY
This is an affordable supplemental plan that pays you should you be inpatient hospital confined. This plan complements your health insurance by helping you pay for costs left unpaid by your health insurance.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
FEATURES
Newborn Care Admission (One time admission)
Newborn Care Stay ( Per Day)
$2500 + ($250 * # of days confined starting day 2); Example of 15 day NICU stay = $6,000 (applicable to NICU stays only; when there is a healthy baby stay see our newborn care benefit)
$250 up to 2 days (applicable to healthy baby stay; when child is admitted to NICU see Newborn Care admission) Observation Coverage Included & Amount
PLAN PROVISIONS
Suicide, attempted suicide, or any intentionally self-inflicted injury, voluntary intake or use by any means of any drugs, poison, gas, or fumes, except when: prescribed or administered by a physician; and taken in accordance with the physician’s instructions; committing or attempting to commit a felony; war or any act of war, declared or undeclared; participation in a riot, insurrection, or rebellion of any kind; driving a vehicle while intoxicated, as defined by the jurisdiction where the accident occurred; cosmetic surgery; bungee cord jumping, hang gliding, sail gliding, parasailing, parakiting, kitesurfing, base jumping, or any similar activities; or a loss sustained while residing outside the United States, U.S. Territories, Canada, or Mexico for more than 12 months. Benefits provided by the policy may be excluded or limited while the insured is incarcerated in any type penal or detention facility.
Waiver of Premium
Required number of hours confined for In-Patient
applicable
hours or more
The Lincoln National Life Insurance Company PLAN
24/7 Acute Care Access
24/7 access to board-certified doctors for treatment of common medical concerns with ongoing communication with your doctor. Accessible virtually through phone, web, and desktop computer.
If needed, urgent care can seamlessly transition to Recuro’s ongoing virtual primary care to improve patient health and preempt future issues. Coordinated
Patients can see a board-certified physician wherever they are, whenever they need it. Convenient
Patients receive treatment plans based on their unique needs and can ask follow-up questions to their doctors after the visit, free of charge.
Collaborative Mental Wellness
Comprehensive behavioral health care from therapy and counseling to psychiatry and medication management, all delivered virtually.
Primary care and behavioral health doctors collaborate closely to ensure coordinated treatment plans that care for the whole patient.
Targeted
Pharmacogenetic (PGx) testing ensures the right behavioral health medication is prescribed, the first time.
While today behavioral healthcare is difficult to access for so many, at Recuro it is available and affordable.
Dental Insurance
Dental insurance is a coverage that helps defray the costs of dental care. It insures against the expense of routine care, dental treatment and disease.
Vision Insurance Cigna
ABOUT VISION
Vision insurance provides coverage for routine eye examinations and can help with covering some of the costs for eyeglass frames, lenses or contact lenses.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
Summary of Benefits
Cigna Health and Life Insurance Company
Cigna Vision serviced by EyeMed City
C1 PPO Comprehensive Plan
to Cigna Vision
Vision Insurance Cigna
Contact Lenses Retail Allowance: Frequency*: one pair or single purchase per 12 month
Frame Retail Allowance Frequency*: one per 24 month
* Your Frequency Period begins on January 1 (Calendar year basis)
Definitions:
Copay: the amount you pay towards your exam and/or materials, lenses and/or frames.
Coinsurance: the percentage of charges Cigna will pay. Customer is financially responsible for the balance.
Allowance: the maximum amount Cigna will pay. Customer is financially responsible for any amount over the allowance.
In-Network Coverage Includes**:
• One vision and eye health evaluation including but not limited to eye health examination, dilation, refraction, and prescription for glasses;
• One pair of standard prescription plastic or glass lenses, all ranges of prescriptions (powers and prisms) including Oversize, Rose #1 or #2 Solid Tint and Polycarbonate lenses < 19 years of age.
| 20% savings on all additional lens enhancements/ option you choose for your lenses, not shown on the Schedule of Vision Coverage above.
• One pair of Elective conventional contact lenses or a single purchase of a supply of disposable contact lenses – in lieu of eyeglass lenses and frame benefit, (may not receive contact lenses and eyeglasses (lenses and frames) in same benefit year). Contact lens retail allowance can be applied towards contact lens materials as well as the cost of supplemental contact lens professional services including fitting and evaluation, up to the stated allowance.
• Coverage for Therapeutic contact lenses will be provided when visual acuity cannot be corrected to 20/70 in the better eye with eyeglasses and the fitting of the contact lenses would obtain this level of visual acuity; and in certain cases of anisometropia, keratoconus, or aphakis; as determined and documented by your Vision eye care professional. Contact lenses fitted for other therapeutic purposes or the narrowing of visual fields due to high minus or plus correction will be covered in accordance with the Elective contact lens coverage shown on the Schedule of Vision Coverage.
• One frame for prescription lenses – frame of choice covered up to retail plan allowance, plus a 20% savings on amount that exceeds frame allowance;
** Coverage may vary at participating discount retail and membership club optical locations, please contact Customer Service for specific coverage information.
*** Provider participation is 100% voluntary; please check with your Eye Care Professional for any offered discounts.
What’s Not Covered:
• Orthoptic or vision training and any associated supplemental testing
• Medical or surgical treatment of the eyes
• Any eye examination, or any corrective eyewear, required by an employer as a condition of employment
• Any injury or illness when paid or payable by Workers’ Compensation or similar law, or which is work-related
• Charges in excess of the usual and customary charge for the Service or Materials
• Charges incurred after the policy ends or the insured’s coverage under the policy ends, except as stated in the policy
• Experimental or non-conventional treatment or device
• Magnification or low vision aids not shown as covered in the Schedule of Vision Coverage
• Any non-prescription (minimum Rx required) eyeglasses, includes frame, lenses, or contact lenses
• Spectacle lens treatments, “add-ons”, or lens coatings not shown as covered in the Schedule of Vision Coverage
• Prescription sunglasses lens “add-ons”, or lens coatings not shown as covered in the Schedule of Vision Coverage
• Two pair of glasses, in lieu of bifocals or trifocals
• Safety glasses or lenses required for employment not shown as covered in the Schedule of Vision Coverage
• VDT (video display terminal)/computer eyeglass benefit
• Claims submitted and received in excess of twelve (12) months from the original Date of Service
Disability Insurance
ABOUT DISABILITY
Disability insurance protects one of your most valuable assets, your paycheck. This insurance will replace a portion of your income in the event that you become physically unable to work due to sickness or injury for an extended period of time.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
Pre-Existing Condition Benefit 3/12 Pre-Existing Condition Benefit
Pre-Existing Condition Period
The disability coverage is subject to a 3/12 pre-existing condition limitation, but we will apply credit toward the pre-x for existing participants who were on the prior carriers' plan. Benefit Integration Sources
Life and AD&D
ABOUT LIFE AND AD&D
Group term life is the most inexpensive way to purchase life insurance. You have the freedom to select an amount of life insurance coverage you need to help protect the well-being of your family.
Accidental Death & Dismemberment is life insurance coverage that pays a death benefit to the beneficiary, should death occur due to a covered accident. Dismemberment benefits are paid to you, according to the benefit level you select, if accidentally dismembered.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
Voluntary Life w/AD&D
Life benefits will not be paid when death is caused by, contributed to by, or results from suicide that occurs within 24 months after the initial effective date of insurance for the employee. See proposal for additional exclusions.
Included / disabled prior to age 60, 6 month elimination period, terminates at age 65
Cancer Insurance Chubb
ABOUT CANCER
Cancer insurance offers you and your family supplemental insurance protection in the event you or a covered family member is diagnosed with cancer. It pays a benefit directly to you to help with expenses associated with cancer treatment.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
First Occurrence Benefit
Radiation & Chemotherapy Benefit
Surgical Benefit
Transportation Benefit (Employee & Family)
Lodging Benefit (Employee & Family)
Hospital Confinement
Hospital Intensive Care Confinement
Wellness Benefit
Heart Attack & Stroke/Critical Illness Rider
Anesthesia
Hormone Therapy
Ambulatory Surgical Facility
Attending Physician
Donor Benefit
Home Health Care
Diagnosis of Cancer Benefit: $5,000 Employee or Spouse; $7,500 Child(ren) & First Cancer Benefit: $100 paid upon receipt of first covered claim for Cancer; only 1 payment per certificate.
$10,000 per 12 month period / included Radiation Therapy, Chemotherapy & Immunotherapy Benefit
Up to $4,125
$100 per trip, maximum 12 trips per calendar year
$100 per day, maximum 100 days per calendar year
$100 per day - days 1 through 30; additional days: $200; max days per confinement: 31
$600 per day - days 1 through 30; additional days: $600; max days per confinement: 31
$100 per covered person, per calendar year / Follow-up test benefit amount: $100
Employee or Spouse: $2,500; Child(ren): $3,750; Recurrence benefit: Employee or Spouse: $1,250; Child(ren): $1,875
General Anesthesia: 25% of Surgery Benefit, max benefits per calendar year: 2
$50 per treatment; max treatments per calendar year: 12
Outpatient Surgery Facility Service Benefit: $200 per day; max benefits per calendar year: 4
$50 per visit; max visits per calendar year: 4
$300 per day of confinement, lifetime max donations: 2
$100 per day not to exceed the number of days confined; max days per calendar year: 30
Diagnosis of Cancer Benefit: $10,000 Employee or Spouse; $15,000 Child(ren) & First Cancer Benefit: $100 paid upon receipt of first covered claim for Cancer; only 1 payment per certificate.
$20,000 per 12 month period / included Radiation Therapy, Chemotherapy & Immunotherapy Benefit
Up to $4,125
$100 per trip, maximum 12 trips per calendar year
$100 per day, maximum 100 days per calendar year
$300 per day - days 1 through 30; additional days: $600; max days per confinement: 31
$600 per day - days 1 through 30; additional days: $600; max days per confinement: 31
$100 per covered person, per calendar year / Follow-up test benefit amount: $100
Employee or Spouse: $5,000; Child(ren): $7,500; Recurrence benefit: Employee or Spouse: $2,500; Child(ren): $3,750
General Anesthesia: 25% of Surgery Benefit, max benefits per calendar year: 2
$50 per treatment; max treatments per calendar year: 12
Outpatient Surgery Facility Service Benefit: $200 per day; max benefits per calendar year: 4
$50 per visit; max visits per calendar year: 4
$300 per day of confinement, lifetime max donations: 2
$100 per day not to exceed the number of days confined; max days per calendar year: 30
Cancer Insurance Chubb
Hospice
Reconstructive Surgery
Bone Marrow Transplant
Stem Cell Transplant
Drugs and MedicinesInpatient
Drugs and MedicinesOutpatient
Blood and Plasma
Ambulance - Ground
Ambulance - Air
Medical Equipment
Prosthesis
Hair Prosthesis
Experimental Treatment
PLAN PROVISIONS
$100 per day
Breast TRAM flap: $2,000; Breast Reconstruction: $500; Breast Symmetry: $500; Facial Reconstruction: $500
First transplant: $10,000 / Additional transplant: 50% / Lifetime Maximum Transplant(s): 2
First transplant: $600 / Additional transplant: 50% / Lifetime Maximum Transplant(s): 2
$150 per confinement, maximum confinements per calendar year: 6
$50 per treatment; max treatments per calendar year: 12
$300 per transfusion / maximum transfusions per calendar: 2
$200 per trip, max trips per confinement: 2
$2,000 per trip, max trips per confinement: 2
$150 per piece of equipment; max pieces per calendar year: 2
Surgical: $1,000 per device; lifetime max benefit
$1,000; Non-Surgical Prosthesis Benefit: $100; lifetime maximum number of devices: 1
$150 per hair piece, lifetime max: 1
Alternative Care Benefit: $75 per visit; max visits per calendar year: 4
Pre-Existing Condition Limitation: 12/12
Continuity of Coverage Offered (Describe Requirements)
$100 per day
Breast TRAM flap: $2,000; Breast Reconstruction: $500; Breast Symmetry: $500; Facial Reconstruction: $500
First transplant: $10,000 / Additional transplant: 50% / Lifetime Maximum Transplant(s): 2
First transplant: $600 / Additional transplant: 50% / Lifetime Maximum Transplant(s): 2
$150 per confinement, maximum confinements per calendar year: 6
$50 per treatment; max treatments per calendar year: 12
$300 per transfusion / maximum transfusions per calendar: 2
$200 per trip, max trips per confinement: 2
$2,000 per trip, max trips per confinement: 2
$150 per piece of equipment; max pieces per calendar year: 2
Surgical: $2,000 per device; lifetime max benefit
$2,000; Non-Surgical Prosthesis Benefit: $200; lifetime maximum number of devices: 1
$150 per hair piece, lifetime max: 1
Alternative Care Benefit: $75 per visit; max visits per calendar year: 4
If the Certificate replaced another Cancer Indemnity certificate or individual policy, Your coverage under the Certificate shall not limit or exclude coverage for a Pre-existing Condition or Waiting Period that would have been covered under the policy being replaced. Benefits payable for a Pre-existing Condition or during the Waiting Period will be the lesser of the benefits that would have been payable under the terms of the prior coverage if it had remained in force; or the benefits payable under the Certificate. Time periods applicable to Pre-existing Conditions and Waiting Periods will be waived to the extent that similar limitations or exclusions were satisfied under the coverage being replaced. Continuity of Coverage is only extended to the benefits provided under the Certificate. The Certificate may not include all the benefits provided under the prior coverage.
Policy Exclusions
No benefits will be paid for a date of diagnosis or treatment of cancer prior to the coverage effective date except where continuity of coverage applies. No benefits will be paid for services rendered by a member of the Immediate Family of a Covered Person. We will not pay benefits for other conditions or diseases, except losses due directly from Cancer. We will not pay Benefits for Cancer if the diagnosis or treatment of Cancer is received outside of the territorial limits of the United States and its possessions. Benefits will be payable if the Covered Person returns to the territorial limits of the United States and its possessions, and a Physician confirms the diagnosis or receives treatment. Refer to proposal.
Waiver of Premium: Included
Conversion/Portability: Portability
Critical Illness Insurance
ABOUT CRITICAL ILLNESS
Critical illness insurance can be used towards medical or other expenses. It provides a lump sum benefit payable directly to the insured upon diagnosis of a covered condition or event, like a heart attack or stroke. The money can also be used for non-medical costs related to the illness, including transportation, child care, etc.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
Critical Illness Insurance
If cancer benefits are included please confirm that the cost is included in the rates below.
If wellness benefit is included please confirm that the cost is included in the rates below.
Pre-Existing Condition Limitations
Pre-Existing Condition Period
Recurrence Period (Same Condition)
No benefits will be paid for losses that are caused by, contributed, or occur as a result of a Covered Person's:
• Injuring oneself intentionally or committing or attempting to commit suicide, whether sane or not;
• Committing or attempting to commit a felony or engaging in an illegal occupation or activity.
A Physician cannot be You or a member of Your Immediate Family, Your business or professional partner, or any person who has a financial affiliation or business interest with you. See proposal for additional exclusions.
/ Included Waiver of Premium
Accident Insurance Lincoln Financial Group
ABOUT ACCIDENT
Do you have kids playing sports, are you a weekend warrior, or maybe you’re accident prone? Accident plans are designed to help pay for medical costs associated with accidents and benefits are paid directly to you.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
accident policy will not cover losses caused by or as a result of: • suicide, attempted suicide, or any intentionally self-inflicted injury; voluntary intake or use by any means of any drugs, poison, gas, or fumes, except when prescribed or administered by a physician and taken in accordance with the physician’s instructions; committing or attempting to commit a felony; war or any act of war, declared or undeclared; driving a vehicle while intoxicated, as defined by the jurisdiction where the accident occurred; cosmetic or elective surgery; being incarcerated in any type of penal or detention facility.
AND off the
Permanent Life Insurance
Texas Republic Life Insurance Company
TRUEFLEX PERMANENT LIFE
The TrueFlex UL with L Living Benefits offers you protection if you encounter some hardship along life's journey, or simply would like to leave some resources to those close to you when your journey ends. Employee, spouse, children and grandchildren are eligible. For less than a cup of coffee, a premium of $3.45 a week, a 35-year-old employee can purchase $25,000 of life insurance coverage, through Texas Republic Life’s, TrueFlex Universal life product.
For more details, please visit our website: www.texasrepubliclife.com
EMPLOYEES CAN EASILY QUALIFY
TrueFlex is guaranteed issue up to $100,000 in coverage and for more coverage only answer 3 questions (at right) covering the last six months: NO MEDICAL EXAM!
TRUEFLEX IS EASY TO ENROLL IN
TrueFlex is easy to enroll in, right at your place of employment. No one coming to your home.
TRUEFLEX IS EASY TO FUND
TrueFlex is easy to fund by payroll deduction.
TRUEFLEX IS EASY TO PORT
TrueFlex policies are easy to port, you keep the Tr same premium, your payment simply changes from a payroll deduction to a bank draft. No re-qualifying, no conversions and no decreasing face amounts.
TRUEFLEX IS EASY TO KEEP AND MAINTAIN
TrueFlex is easy to keep, (See form: TRLIC-WFUL1) you have permanent life insurance coverage to age 121 as long as you pay the required premiums. Texas Republic Life has a service desk to address any questions you may have, or policy services that you may need.
GUARANTEED ISSUE UP TO $100,000
QUALIFICATION QUESTIONS FROM $100,001 - $150,000
During the last six months, has the proposed insured:
1.
2. Been actively at work on a full-time basis, performing usual duties? Been absent from work due to illness or medical treatment for a period of more than five consecutive working days?
3. Been disabled or received tests, treatment or care of any kind in a hospital or nursing home or received chemotherapy, hormonal therapy for cancer, radiation therapy, dialysis treatment, or treatment for alcohol or drug abuse?
Stay prepared with MASA® AccessSM
Comprehensive coverage and care for emergency transport.
Our Emergent Plus membership plan includes:
Emergency Ground Ambulance Coverage1
Your out-of-pocket expenses for your emergency ground transportation to a medical facility are covered with MASA.
Emergency Air Ambulance Coverage1
Your out-of-pocket expenses for your emergency air transportation to a medical facility are covered with MASA.
Hospital to Hospital Ambulance Coverage1
When specialized care is required but not available at the initial emergency facility, your out-of-pocket expenses for the ground or air ambulance transfer to the nearest appropriate medical facility are covered with MASA.
Repatriation Near Home Coverage1
Should you need continued care and your care provider has approved moving you to a hospital nearer to your home, MASA coordinates and covers the expense for ambulance transportation to the approved medical facility.
Did you know?
51.3 million emergency responses occur each year
MASA protects families against uncovered costs for emergency transportation and provides connections with care services.
Source: NEMSIS, National EMS Data Report, 2023
About MASA
MASA is coverage and care you can count on to protect you from the unexpected. With us, there is no “out-of-network” ambulance. Just send us the bill when it arrives and we’ll work to ensure charges are covered. Plus, we’ll be there for you beyond your initial ride, with expert coordination services on call to manage complex transport needs during or after your emergency — such as transferring you and your loved ones home safely.
Protect yourself, your family, and your family’s financial future with MASA.
Legal Services LegalShield
ABOUT LEGAL SERVICES
Legal plans provide benefits that cover the most common legal needs you may encounter - like creating a standard will, living will, healthcare power of attorney or buying a home.
For full plan details, please visit your benefit website: www.mybenefitshub.com/cityofconverse
Divorce
National LegalShield: Advice, consultation, document review & 25% discount National LegalShield Enhanced: Uncontested: Fully Covered; Contested: 30 hrs
Adoption Covered - Domestic; Contested & Uncontested International coverage available with supplement Identity Theft Defense Covered - Legal Assistance. Monitoring & Restoration available with IDT Add on or separate IDT plan.
Identity Theft + Financial Wellness
Experian
ABOUT Identity Theft
As identity theft and fraud continue to increase, an evolving suite of products helps you monitor any potential threats to your identity and alerts you if there are any areas of concern. You will also have access to a full financial wellness platform and proactive digital privacy tools that can help you keep passwords and other personal information private and secure while surfing the web.
For full plan details, please visit your benefit website: www.mybenefitshub.com/sampleisd www.mybenefitshub.com/cityofconverse
Experian
2025 Plan Year
Enrollment Guide General Disclaimer: This summary of benefits for employees is meant only as a brief description of some of the programs for which employees may be eligible. This summary does not include specific plan details. You must refer to the specific plan documentation for specific plan details such as coverage expenses, limitations, exclusions, and other plan terms, which can be found at the City of Converse Benefits Website. This summary does not replace or amend the underlying plan documentation. In the event of a discrepancy between this summary and the plan documentation the plan documentation governs. All plans and benefits described in this summary may be discontinued, increased, decreased, or altered at any time with or without notice.
Rate Sheet General Disclaimer: The rate information provided in this guide is subject to change at any time by your employer and/or the plan provider. The rate information included herein, does not guarantee coverage or change or otherwise interpret the terms of the specific plan documentation, available at the City of Converse Benefits Website, which may include additional exclusions and limitations and may require an application for coverage to determine eligibility for the health benefit plan. To the extent the information provided in this summary is inconsistent with the specific plan documentation, the provisions of the specific plan documentation will govern in all cases.