Final thoughts This was my first project at GSA and the first project related to healthcare too. On-site visits and ethnography were really helpful for the project and it was the first time that I properly did that. At PoliMi we always choose our team members so it happens that you already know how people work and how to work together to come up with a solution. Having an assigned team scared me at first because you don’t know if you’ll work well with the teammates or not. Once I started the project I understood that you won’t choose your teammates in a future job, so these pre-assigned groups help you to tackle with different people and different work methods. My team was great and the communication between us easy.
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Even if I’m not into healthcare, I liked the project and I’m more than satisfied with our outcomes. I think that our solution to provide the client with two versions of the artefacts (the NHS brand identity and a new one) helped to reach our aim of something that might be implemented short-time.