http://fiatech.org/images/stories/events/membermtg/07/BryanStrawser

Safe & Secure by Design How Target utilizes public/private partnerships & technology to protect our facilities

Bryan Strawser Manager, Assets Protection Innovation

Why do we innovate?

Top 10 Retailers 2007

1997 1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Wal-Mart Home Depot JC Penney Toys R’Us Sears May Company K-Mart Albertson’s Limited Gap

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Wal-Mart Home Depot Walgreens Lowe’s Target eBay Amazon CVS Costco Best Buy

Emerging Risks 2000

No Stores

2007

Low Risk Stores

Moderate Risk Stores

High Risk Stores

Assets Protection OUR MISSION To help achieve our Best Company Ever vision by aggressively pursuing all issues of safeness, theft, and fraud impacting our guests, team members, shareholders, and communities.

SAFENESS Provide a Safe & Secure environment for our guests & team members

THEFT & FRAUD

Rising Risk Case Study: Romanian CyberCrime Ring

Hundreds of criminals phishing for consumer data 127 Target Visa accounts compromised Target, IC3 on-site investigator and Romanian officials collaborating 65 subjects arrested in 18 months

Organized Retail Crime

ORC/CyberCrime Retail crime becoming increasingly organized, complex and tech savvy ORC industry losses $41.6B in ’06. Hot beauty items: Biosilk Chi hair irons Kiehls

UPC switching an emerging trend Industry and legislative efforts ongoing

Reputational Risk

Business Integration

TECHNOLOGY

Target Video Solutions IP Network Cameras Network carries traffic Servers Process Video

Storage Arrays Store Video

Segway

A Tale of Three Hurricanes

Community

Hurricane Katrina T-1449 12%

Metairie, La. 09.07.05 18%

22%

Secure 360 - St. Paul, Minnesota - May 18th, 2006

C3 – Corporate Command Center

PARTNERSHIPS

Public

Public v. Private

Public mandate Limited resources and expertise

Private Robust and professional resources leverage competition and technology

Key role in communities expectation of corporate responsibility

SAFE CITY Through common concern of local businesses, law enforcement and citizens

• Builds trust and relationships • Leverages technology • Provides information sharing = reduced crime

SAFE CITY

SAFE CITY 20% Decrease in robbery and auto theft Over 800 arrests 100% prosecution rate

SAFE CITY EXAMPLE

DRUG DEAL

SAFE CITY COMMUNITIES

INVESTIGATIVE EXPERTISE Task Forces FBI, LAPD

Case Support San Diego kidnapping

Forensic Services Video, computer and latent fingerprint technology

03/16/06 1140 0112 0712 BEG:03:46 PM RECEIPT ID# 2-6075-1140-0112-0712-2 R-EMP# 37878261 (SALE) S057101300 APPLE MA002L 299.99 T S057100644 APPLE IPOD 29.99 T SUBTOTAL 329.98 T = CA TAX7.7500% ON 329.98 25.57 TOTAL 355.55 MICR # T122239869T 6803123394A 0154 CHECK PAYMENT 355.55 END OF TRANSACTION #0712 END:03:49 PM

FORENSIC SERVICES Two labs 3 certified examiners 2 forensic video analysts

Initially supported business need Today 40% of work assists law enforcement homicides armed robberies sexual assaults

13 trials w/ 13 convictions

RESULTS Effective Partnerships Inspire collaboration between public/private sectors Enhance public resources and expertise Create stronger and safer communities

FORENSIC SERVICES Convenience store case • Requested by Minneapolis Police in July 2004 • Murder for hire • Police asked for assistance with video evidence

CONVENIENCE STORE CASE

CAR COMPARISON

CAR COMPARISON

CAR COMPARISON LAB’S ANALYSIS VEHICLE

ACTUAL

FORENSIC SERVICES Houston Arson case • • • •

Apartment complex set a blaze Gasoline used as accelerant Mother and two children killed Houston police requested assistance to repair and analyze crumpled VHS tape

HOUSTON ARSON CASE

BEFORE

AFTER

Latent Fingerprint Analysis

CASE EXAMPLE: iPOD

Video: Chicago iPod Booster

CASE EXAMPLE: iPOD

CASE EXAMPLE: iPOD

PHOENIX FINGERPRINT CASE DVD and software thefts e-fencing case valued at $200,000 Charged with: Six counts of felony theft Trafficking in stolen property Computer tampering

Item touched in store

SUSPECT Items from eBay

MEDIA RECOGNITION Washington Post Star Tribune CNN KARE 11 Wall Street Journal USA Today CNBC

Safe & Secure by Design How Target utilizes public/private partnerships & technology to protect our facilities

Bryan Strawser Manager, Assets Protection Innovation