Builders Collapsing

ixed Price Building Contracts + cheap credit allowed for a flurry of activity. However, all that came to a screeching halt when key building materials such as steel and timber ran into supply issues and increased by more than 40 in one year. Its no surprise then some building companies collapsed.

Cashback Offers

Great for customers, who would say no to that? But have the banks created a “Churn” beast that they dont actually know how to control because they ALL fear to lose market share to their competitors?

This also calls into question how much a loan actually costs the bank to set up? So why is Clawback in place?

Retention Teams

Why do lenders do what they do when brokers come to them and ask for pricing so they can keep their customers there? Usually the answer is “no”. But once a discharge is submitted, retention comes in to try and keep the client, often agreeing to the same terms requested by the broker initially!

You - The Broker

Despite the negative press, Channel Conflict, Cashback Offers, Clawback, being paid sometimes 60 days post settlement and sometimes shit turnaround times…. Brokers still achieved over 70% market share… which means you are doing something right by your customers.