Find Financial Planners Application Form and Agreement
Contents Applicant Information.................................................................................................... 2 Service Level Agreement............................................................................................... 4 Agreement Overview.................................................................................................. 4
Find Financial Planners Pty Ltd ACN: 607 075 589 admin@findfinancialplanners.com.au | 1300 181 299 Suite 3/ 333 Wantirna Road Wantirna VIC 3152
Yes, I would like to take advantage of guaranteed appointments. Pay for 2 per fortnight per planner, up front at $499.00 (ex GST) per appointment and no referral fee (commission). I understand the following: For the first three (3) months Find Financial Planners will provide at our discretion an average of 2 guaranteed appointment per fortnight per planner during the pilot or probationary period. If I cancel my agreement or put leads on hold that any balance will be provided at Find Financial Planners discretion in leads and the financial planner is not due a cash refund. The upfront payment Sales Ready guaranteed appointment will be automatically debited from our bank account or credit card every month until I give 30 days’ written notice. Each financial planner needs to use the CRM/ Calendar and booking system authorised under Find Financial Planners. I understand I am buying guaranteed appointments and, if in the have a cancelled appointment, I must notify unlikely event, I Find Financial Planners within 60 minutes of the appointment time. Applicant Information Full Name: Las t
Firs t
M.I .
Date:
Business Name Address: Street Address
City
State
Post Code
Phone: Mobile
Fax Email Website Address Previous Address (if at above address less than 2 years): City
State
Post Code
I certify that the above information is true and correct and that I am authorised to make this application. I authorise the use of my personal information as detailed in the Privacy Act clause attached. I have read and understand the TERMS AND CONDITIONS of Find Financial Planners which form part of, and are intended to be read in conjunction with The Guide for Financial Planners, The Client Commitment Statement and the Client Application Form and agree to be bound by these conditions. SIGNED (Client 1)
SIGNED (Client
Name
Name
Position
Position
Service Level Agreement Agreement Overview This Agreement must be read in conjunction with our terms and conditions. This agreement represents a Service Level Agreement (“SLA” or “Agreement”) between Find Financial Planners Pty ltd and the Financial Planner or Client as defined in the Terms and Conditions, for the provisioning of providing sales ready lead opportunities referred to the financial planner/ client or Financial Broker. . This Agreement remains valid until superseded by a revised agreement of which you will receive 5 working days’ notice in writing. This Agreement outlines the parameters of providing sale ready lead opportunities covered as they are mutually understood by the primary stakeholders. This Agreement does not supersede current processes and procedures unless explicitly stated herein.
1. Goals & Objectives The purpose of this Agreement is to ensure that the proper elements and commitments are in place to provide consistent support and delivery to the Financial Planner/ Client(s) and FFP. The goal of this Agreement is to obtain mutual agreement for providing sale ready lead opportunities between FFP and Financial Planner or Client(s). The objectives of this Agreement are to:
Provide clear reference to service ownership, accountability, roles and/or responsibilities. Present a clear, concise and measurable description of service provision to the Financial Planner or Client and FFP. Match perceptions of expected service provision with actual service support & delivery.
2. Stakeholders The following FFP and Financial Planner or Clients will be used as the basis of the Agreement and represent the primary stakeholders associated with this SLA: Sale Ready Lead Providers: Find Financial Planners Pty ltd. (“FFP”)
Recipient of the Sales Ready Leads: A Financial Planners or Financial Planning Firm provided in the Applicant Information
3. Periodic Review This Agreement is valid from the date authorised in the authorisation box and is valid until further notice is given by us in writing. This Agreement should be reviewed at a minimum once per fiscal year; however, in lieu of a review during any period specified, the current Agreement will remain in effect. 4. FFP Obligations 4.1.FFP will inform the Sales Ready Opportunity to the effect that the Financial Planner can provide financial planning services, but not specify any financial product nor to provide any recommendations or advice concerning financial products and financial planning; and 4.2.FFP will reveal, and the Financial Planner acknowledges, that FFP is not and will not represent itself to any party as being licensed, authorised or otherwise able to provide financial planning services. 4.3.FFP shall use its best endeavours to refer Lead or Prospects as defined in the definition of Sales Ready Opportunities in the terms and conditions. 4.4.FFP shall use its best endeavours to provide the requested amount of opportunities. FFP does not guaranteed the monthly quota of opportunities. The Monthly Quota of Opportunities may be impacted by timing, time of the year, seasonality, market conditions and other conditions. 4.5.In making a referral to the Referee, FFP will: 4.5.1. Obtain all necessary consents, including those required from the Sales Ready Opportunity under Privacy Laws, to be able to provide to the Referee all necessary information it has in its possession for the purposes of the Referral, including the Lead or Prospect’s name, contact details, and a short description of the Referral Services sought by the Lead or Prospect; 4.5.2. inform the Lead or Prospect to the effect that the Referee can provide certain Financial Services, but not specify any Financial Product or provide any recommendations or advice concerning Financial Products; and 4.6.FFP warrants to the Referee that it has not and will not represent itself to the Lead or Prospect as being licensed, authorised or otherwise able to provide the Referral Services listed in the definition of Leads or Prospects. 5. Financial Planner Obligations. 5.1.Unless authorised by FFP, the Financial Planner must not sell our opportunities or refer our lead to anyone else, any products or services requested or suggested or identified beyond financial planning must be referred to www.findfinancialplanners.com.au in all cases.
5.2.The Financial Planner agrees to use FFP’s CRM, including but not limited to the Calendar booking system. 5.3.At or around the time of contacting the Client after receiving a Referral, the Financial Planner will propose to provide financial planning services in accordance with the law and regulations and their usual practice.
5.4.The financial planner agrees to perform to a minimum standard. This will be established by written feedback calls obtained from FFP. 5.5.The Financial Planner warrants that it has not been banned, suspended or disqualified under a State, Territory or Commonwealth law from engaging in Credit Activity or from providing Financial Services. 5.6.The Financial Planner agrees that when a Sales Ready Opportunity become a Client of the Financial Planner the privacy of the Client must be maintained by the Financial Planner. 5.7.None of the Financial Planner’s agents or representatives are authorised to make any representations, statements, conditions or agreements on behalf of FFP. 5.8.A Financial Planner must not, during this Agreement and at all times after the expiration or termination of this Agreement without the prior written consent of the FFP, disclose any Confidential Information about FFP to a third party. 5.9.The Financial Planner must not enter into business in any capacity in competition with or similar to FFP. This restraint applies five (5) years from the termination of this Agreement. 5.10. The Financial Planner agrees to not behave dishonestly, unlawful, unethical and/ or inappropriate towards FFP or a Sales Ready Opportunity. 5.11. The Financial Planner agrees to not falsely misrepresent their sales ability, skills or qualifications. I have read and understand the Service Level Agreement and TERMS AND CONDITIONS of Find Financial Planners which form part of, and are intended to be read in conjunction with the Find Financial Planners Application and agree to be bound by these conditions. I accept the Service level agreement as stated.
SIGNED (Client 1):
SIGNED (CLIENT 2):
Name:
Name:
Position:
Position: