Samsung was established in 1938. Samsung Electronics is the largest information technology company in the world (measured by 2012 revenues). Employs more than 222 000 people across 205 offices in 71 countries. A quarter of all Samsung employees are engaged in full time research and development. Samsung invest 9% of their total sales revenues in research and development currently more than 10 billion dollars each year.
Advanced Document Solutions has been in operation Perth for over 20 years. ADS is the only authorised Samsung Business Centre in Western Australia. Showroom by appointment only: ›› 84 Albert Street Osborne Park WA ›› Telephone: 9443 5557
For your consideration. ›› ›› ›› ››
Example Process Solutions 18 - 20 Ledger Road Balcatta WA 6021
20th August , 2012 Attention: Alexandra Falciani Dear Alexandra, As discussed, please find enclosed the requested information. Thank you for your time and consideration. Yours Sincerely, ›› Andy Isles ›› mobile: 0412 109 022 ›› Samsung Business Centre
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
Hardware and Technology. DUAL CORE 1 GHZ PROCESSOR
1 GB DDR3 SDRAM
Samsung’s dual core processor is not only 1.5 times faster it allows full concurrent processing of print, copy, scan and fax jobs in addition to processing image data.
Samsung’s MultiXpress employs double data rate synchronous dynamic random access memory for superior speed and performance.
320 GB HARD DISC DRIVE Store and instantly print commonly used office forms in your Samsung MultiXpress as opposed to your out dated filing cabinet. When your forms are changed and updated then all staff will automatically be using the correct forms. Merge documents to letterhead on your machine or simply store printed documents in your personal user box until you are ready to collect them.
SAMSUNG’S RENDERING ENGINE FOR CLEAN PAGE
PRACTICAL CONVENIENCE
34 SECONDS FROM POWER ON-COLD TO START
Whether your scanning or printing, Samsung’s ReCP technologies are automatically working in the background to sharpen the focus and vibrancy of both graphics and text. When printing, classic design - print problems such as trapping, banding and other common problems are also automatically solved without your involvement.
Each paper drawer holds more than 500 sheets, so when you open a ream of paper you no longer those ‘left over bits’. Yu can select and change each tray to accommodate paper size of your preference ( A5-A3 ). Configure your machine to your requirements selecting 2 or 4 separate drawers.
Samsung’s waxed micro fine toner not only help deliver crystal clear images, the uniformed micro polymizer toner works with Samsung’s instant fusing system to fuse at lower temperatures. This means your prints and copies are delivered to you fast even if you just turned on the machine. First copy out is less than 8 seconds.
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
And yes, it’s very easy to use. BRIGHT FULL COLOUR TOUCH PANEL Samsung’s large touch screen is so bright and vibrant it not only readily accommodates any office lighting conditions it lives up to the high expectation of today’s technology users.
SMART SEARCH Need to find a function? Just start typing and smart search will bring it to you, no more frustration and wasted time finding those advanced features you enjoy using.
SIMPLE PRINT DRIVERS Simplicity of design of our print drivers make work easy for you. Enjoy printing complex print jobs with the touch of a button. Ask you sales consultant to show you how Samsung’s intuitive print drives save you time and effort.
CUSTOMISE THE SCREEN JUST FOR YOU With the quick touch of a personalised button often used functions are quickly employed.
SMART FLICKING AND SCROLLING Quickly navigate to many functions available.
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
We’re at your service.
WA based service control centre We operate in your time zone, personally know where you are located and who you are. Our local service controllers know where our service engineers are working when you call so we can be realistic and informative about our arrival time at your premises.
Call centre is fully owned and operated by Samsung Business Centre Service is at the very core of our business, it’s what we do for you, so we would never outsource such an important role. when you call the Samsung Business Centre you can be assures you are speaking with the Samsung Business Centre. Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
We’re at your service. Electronic or telephone help It’s your choice ! You can liaise with us electronically but we are still happy to speak with you and take your call. With Samsung Business, the choice is still yours. Automated meter reading Once a month your Samsung MultiXpress will email us the number of prints you have produced. This information automatically generates an invoice which avoids interrupting your staff. It also prevents errors while obtaining meter reading. Your network remains secure and protected as our machine only generates a one way email. Automated toner ordering Samsung’s MutliXpress machine automatically orders toner for you when your start to run low. Free toner delivery Samsung Business Centre does not charge you for standard toner delivery. We won’t be sending those time consuming invoices which cost you more to process than the value of the invoice. It’s a cost we cover for you, we call it - common sense customer service. Our rapid fault call response times which average between 2-4 hours and your machines reliability is a function of:
›› Technology and the superior reliability of Samsung’s global brand ›› Our local stock and availability of spare parts and components ›› Manufacturer direct trained service engineers ›› Genuine parts and components used
›› S peed and efficiency customer service engineers deployed by local service control ›› Proactive preventative maintenance Computerised service records All our service records and performance history of your machine is fully computerised. History reports and performance statistics are readily available for your inspection. Transparent service invoicing Samsung Business Centre monthly service invoices clearly show the meter reading counts for each print type together with the relevant cost per print. Further more there are no additional fees for help desk support.
Preventative and Corrective Maintenance Our service engineers do not receive any incentives or payments to repair and maintain machines without replacing parts. We require our engineer to fit replacement parts and components so any faults are fixed correctly the first time. In addition to corrective maintenance at certain stages a service engineer will perform maintenance operations on your machine to keep your Samsung MultiXpress at maximum performance. Unlimited help desk support Our help desk support is unlimited and free, we do not charge for this service.
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
Scanning with Samsung MulitXpress. Scan destinations ›› ›› ›› ›› ›› ››
E mail ( with LDAP support) USB ( can be controlled ) Network Server ( FTP/SMB ) PC / Workstations Shared folder ( HDD ) Mobile devices ( ios, windows & android devices )
Scan features ›› ›› ›› ›› ››
5 images per minute 4 Up to A3 size Double sided documents Full colour scan TIFF, JPEG, PDF & other formats
Enhanced Scanning ›› ›› ›› ››
CR scan to word O OCR scan to Excel Compact PDF Quickly Create Document file name at point of scanning
›› T ext Searchable PDF ›› Encrypted PDF password protected ›› Automatic blank page removal option
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
Printing with Samsung MulitXpress. Mobile printing from Apple, Windows and Android mobile devices (wireless printing from tablets and smart phones)
›› P S and PCL print drivers automatically available ›› 100 000 print monthly duty cycle ›› USB printing ›› Automated doubled sided printing and copying
›› U p to A3 size output ›› Wireless Printing ›› Cloud ready printing from registered services ›› User box memory printing, time delay and confidential documents ›› Colour pin code protection to restrict and monitor colour output ›› Automated blank page skipping option ›› Overlay printing from stored documents ( eg letterhead) ›› Job specific printer profiles within print driver Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
Affordable financing options. Premium Service and Support Agreement includes:
Samsung MultiXpress
Fax board / e-fax
48 MONTH RENTAL
$1234
+ GST per month
$1234
+ GST per month
60 MONTH RENTAL
$1234
+ GST per month
$1234
+ GST per month
Premium Service and Support Agreement SCAN
FULL COLOUR PRINT
BLACK ONLY PRINT
›› No charge
›› 9 cents + GST
›› 1 cent + GST
›› Genuine toner ›› Free delivery of toner ›› Genuine parts, components & consumables ›› Labour and call out fees ›› On-site service ›› Preventative maintenance servicing ›› Corrective maintenance (fault calls) ›› Unlimited telephone help desk support ›› Product performance replacement guarantee ›› Software and firmware upgrades ›› Full warranty on connectivity hardware (i.e. print controllers & interface agreement ) ›› Length of service agreement is customer’s choice (max 5 years) ›› Fully automated toner ordering ›› Computerised service history and performance records ›› Automated electronic reporting of monthly meter readings ›› Operator training upon installation and when required thereafter ›› Network software to monitor and track printer volumes on all networked devices Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
A couple more good news.
›› There are no additional monthly support desk fees and charges. ›› Your Samsung MultiXpress machine operates at 20 25 30 pages per minute in full colour and black only printing. ›› An automatic document feeder and duplex printing, copying and scanning is included in your machine. ›› Two Four paper drawers are included and the paper sizes are customer selectable. ›› Super G3 fax board and electronic faxing is included. ›› At the expiry of the rental the customer has the option to purchase the machine with payment of an additional two monthly rental amounts.
›› Selecting to operate a Premium Service and Support Agreement is not compulsory. ›› Connectivity to your network server and up to four workstations is free. ›› When selecting to operate a Premium Service and Support Agreement a minimum monthly service invoice amount of only $25 + GST is applicable. Thereafter invoices are generated only on actual consumption of prints/copies produced invoiced monthly in arrears. ›› Scans are free. ›› The above amounts are after trade in and termination of your existing finance agreement on your current machine. ›› This quotation is valid for a period of 7 business days.
›› Promotional pricing may have been applied to the above amounts. Please discuss particulars with your sales consultant at time of ordering to ascertain if any Samsung Business Centre promotions are currently applicable. ›› Delivery and installation of your machine is free. ›› Pin numbers for colour control. ›› Samsung Business Centre guarantees to maintain your Samsung MultiXpress for a period of up to 5 years from initial purchase. The above amounts, with appropriate adjustments for GST, CPI and exchange rates increases, will apply over that period. Any slight price change will be once annually. Please discuss any concerns with your sales consultant.
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
Let’s compare the expenditure. Current Monthly Expenditure Monthly Rental
$670
+ GST per month
Black Service
Colour Service
›› 40581 prints per month ›› 1.21 cents / print
›› 14238 prints per month ›› 16.94 cents / print
$491
$2411
+ GST per month
$4666
+ GST per month
+ GST per month
Approximate Monthly expenditure
Proposed Situation Monthly Rental
$893
+ GST per month
Black Service
Colour Service
›› 40581 prints per month ›› 1.0 cents / print
›› 14238 prints per month ›› 9 cents / print
$244
$854
+ GST per month
$2698
Approximate Monthly expenditure
please note
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+ GST per month + GST per month
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Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
Satisfaction guaranteed. 5 Year Product Performance Guarantee If your Samsung multifunction device fails to meet the manufacturer’s performance standard, Advanced Document Solutions will at no charge replace the Product with an identical Product, or if one is not available, a Product with similar features.
›› This guarantee applies only to Samsung branded photocopiers, multifunction devices and copier/printer products sold directly to the customer by Advanced Document Solutions and does not apply to stand-alone printers. ›› This guarantee applies only if the product has been the subject of a Support Agreement with Advanced Document Solutions continuously since the purchase by the customer. (Excluding the All Charge Support Agreements). Guarantee is not transferable or assignable. ›› Advanced Document Solutions will use the Samsung Product Specification Sheet as the reference for manufacturers performance standard. ›› Advanced Document Solutions will assess the machine against this standard and make suitable repair to parts or assemblies under the support agreement
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
Integrated into the future. device management Universal Print Drivers and other machine and fleet management tools allow your entire print fleet to be easily managed and maintained. Fleet management software has been designed with time saving intuitive user interface.
XOA Open Architecture XOA Open Architecture allows your IT people to enhance the productivity of your work processes by controlling business workflows from the panel of your MultiXpress machine. You are not obligated to used Samsung’s workflow software.
Secure card printing Secure card printing manages your MultiXpress machine’s to reduce waste prints by purging prints jobs forgotten to be collected. The ‘follow me print’ capabilities delivers your documents to the available machine you select. Set up is easy with simple self registration set up for quick administration of even the largest printer fleets.
document distribution Samsung’s document distribution software enhances productivity within you business operations. For example scan bar coded documentation with intelligent automatic workflow delivery.
Speak with your Samsung Business Centre consultant for additional details about integrating you machine with you business workflow.
Advanced Document Solutions Authorised Samsung Business Centre ABN 11 106 381 980
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