Issue #25 | 2020
AGENTconnect
A COLORADO AGENCY NEWSLETTER
Page
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Colorado Employee 2020 Reflections
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Agent Print Pro® Marketing Resources for Title Agents
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Agent Advantage Product Offerings
4
Safe Escrow Imagine a New Way to Fund
Sandy Plaven, Senior Underwriter Resilience – This is the word that comes to my mind when I think about our agents. You are the backbone of our industry, whether in big cities or small towns. This could not be more obvious to me in the adversity we faced in 2020. I hope for continued success in 2021 to all our agents and know together we can overcome any challenges!
Amie Voss, VP, Agency State Manager – CO, MT and WY This year has been tough, and the challenges great. Despite the stress and overwhelming environment, the bond between all of us has grown stronger and more powerful. I’ve come to appreciate my team, my Company and the agents we support even more. I’ve seen the care they have shown for one another, and it’s immeasurable. We’ve been in this together the whole way.
Randy Noll, SVP, West Region To our agent partners, this year has thrown everything at you it possibly could, and you have persevered. While the end may not be near, we are beginning to see light, and together we will push through. I wish you all a safe and warm holiday season, and the opportunity to relax, reflect, and recharge for the coming year.
In This Issue
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January Webinar Colorado Agency Team Capitol Christmas Tree
DECEMBER 25 TH
CHRISTMAS DAY JANUARY 1ST
Bobbi Espinosa, Underwriter 2020 brought new, unexpected challenges and volume to the business. It has been amazing to watch agents’ ingenuity to implement many changes and pull together to complete the endless tasks. It has been a difficult year no doubt, but I am certain that each one of us will come out of this with new perspective and strength.
NEW YEAR’S DAY JANUARY 18 TH
MARTIN LUTHER KING JR. DAY – State Agency Office Will Be Closed –
Mary Cross, Account Representative The adaptability and creativity of our agents this year was an inspiration. I have been most moved by their ability to put their people first in innovative ways while keeping our business humming. Let’s finish strong! May your titles be clear and your closings uneventful.
The information contained in this document was prepared by First American Title Insurance Company (“FATICO”) for informational purposes only and does not constitute legal advice. FATICO is not a law firm and this information is not intended to be legal advice. Readers should not act upon this without seeking advice from professional advisers. First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, First American Title, and firstam.com are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates.
First American Title | AGENTconnect | 2020 - Issue 25
AMD: 12/2020
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©2020 First American Financial Corporation and/or its affiliates. All rights reserved. NYSE: FAF
Marketing Resources for Title Agents Agent Print Pro provides First American policy-issuing agents with access to hundreds of professionally designed customizable marketing templates you can use to help your brand stand out from the competition and educate consumers. Content can be customized with your company logo, brand colors, then personalized with contact information and professional photo. Choose to download the files for distribution by email or take advantage of the competitively priced printing service.
Agent Print Pro is accessible from your AgentNet® account, under the Agent Resource Center. • • • •
Flyers Brochures Rack cards Social media
• • • •
Invitations Notepads Pocket folders Holiday content
• • • •
Greeting/notecards Postcards Business cards Calendars
• • • •
Bilingual Content Booklets Print on demand And much more
Ask your First American representative about sharing the power of Agent Print Pro with your local real estate professionals.*
*Not available in CA and WA. First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. Agent Print Pro, First American, the eagle logo, First American Title, and firstam.com are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates. AMD: 07/2020
First American Title | AGENTconnect | 2020 - Issue 25
www.firstam.com ©2020 First American Financial Corporation and/or its affiliates. All rights reserved. NYSE: FAF
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Product Product Offerings Offerings Escrow Services Escrow Services Disbursement
Disbursement Settlement Statement Prep (CD/LE) Settlement Recording Statement Prep (CD/LE) Recording
All States All All States States All All States States All States
Earnest Money Deposits Earnest Money Deposits Post Close Escrow Holds Post Close Escrow Attorney Closing inHolds Attorney States Attorney Closing in Attorney States
Document Preparation Document Preparation
All States All States
Signing Services (Notary) Signing Services (Notary)
All States All All States States All States
First American Policy Typing First Policy Typing EagleAmerican Pro Eagle Pro
Title Services Title Services Title Search/Abstract/Commitment
Title Search/Abstract/Commitment Non-licensed Transaction Coordination Non-licensed Transaction Coordination * Placed with Local First American Title Office: AK & HI Placed with local agent: AR, AZ, ID, MT, NM, NV, OK, OR, SD, WA, WY * Placed with Local First American Title Office: AK &Santa HI Cruz Counties. AZ: Cochise, Graham, Greeley, LaPaz, Pima and Placed withAda local agent: AR, AZ, ID, MT, NM, NV, OK, OR, SD, WA, WY ID: Except County. AZ: Graham, Greeley, LaPaz,Elko, Pima and SantaEureka, Cruz Counties. NV: Cochise, Carson City, Churchill, Douglas, Esmeralda, Humboldt, ID: Except Ada County. Lander, Lincoln, Lyon, Mineral, Nye, Pershing, Storey, Washoe and White Pine Counties. NV: Carson City, Churchill, Douglas, Elko, Esmeralda, Eureka, Humboldt, Lander, Lincoln, Lyon, Mineral, Nye, Pershing, Storey, Washoe and White Pine Counties.
All States All All States States All CT, DE,States GA, NC, CT, SC, DE, VT GA,&NC, NY, WV NY, All SC,States VT & WV EXCEPT: MA All States EXCEPT: MA
All States* All AllStates* States All States
UT: Beaver, Carbon, Daggett, Duchesne, Emery, Garfield, Juab, Kane, Piute, Rich, San Juan, and Wayne Counties. WA: Adams, Asotin, Clallam, Columbia, Cowlitz, Ferry, Garfield, Grant, Grays Harbor, Island, Jefferson, Kitsap, Kittitas, UT: Klickitat, Beaver, Carbon, Daggett,Mason, Duchesne, Emery, Pacific, Garfield, Juab, Kane,San Piute, Rich, San Juan, and Wayne Counties. Lewis, Lincoln, Okanogan, Pend Oreille, Juan, Skagit, Skamania, Stevens, Wahkiakum, WA: Adams, Asotin, Clallam,and Columbia, Ferry, Garfield, Grant, Grays Harbor, Island, Jefferson, Kitsap, Kittitas, Walla Walla, Whatcom WhitmanCowlitz, Counties Klickitat, Lewis, Lincoln, Mason, Okanogan, Pacific, Pend Oreille, San Juan, Skagit, Skamania, Stevens, Wahkiakum, Walla Walla, Whatcom and Whitman Counties
Contact FirstUs American Title Agent Advantage brings together a unique combination of services Contact Us Escrow Services General Product/Service Questions and resources to help you maximize operational efficiency and compliant growth. Escrow General Product/Service LeslieServices Hudson Jamaica Delmer Questions can help you manage standardized processes in an effort toADVANTAGE make ESCROW OPERATIONS MANAGER VP, DIVISION OPERATIONS - AGENT Leslie Hudson Jamaica Delmer P: 817.699.5324 | jdelmer@firstam.com P: 678.333.0928 | lhudson@firstam.com P: 817.699.5324 | jdelmer@firstam.com VP, DIVISION OPERATIONS - AGENT ADVANTAGE OPERATIONS MANAGER VP, DIVISION OPERATIONS - AGENT ADVANTAGE sure your residentialESCROW and commercial transactions closings stay on track. Jamaica Delmer Detail-oriented experts VP, DIVISION OPERATIONS - AGENT ADVANTAGE Jamaica Delmer P: 817.699.5324 | jdelmer@firstam.com
Title Services Title Services Transaction Coordination Non-licensed Non-licensed Transaction Coordination Lori Harding (Roberts) COMMERCIAL TRANSACTION MANAGER Lori Harding (Roberts) P: 866.889.7619 | loroberts@firstam.com COMMERCIAL TRANSACTION MANAGER P: 866.889.7619 | loroberts@firstam.com
P: 678.333.0928 | lhudson@firstam.com
P: 817.699.5324 | jdelmer@firstam.com
First American Policy Typing and Eagle Pro First American Policy Typing and Eagle Pro Sandy Shadrach
Title Search/Abstract/Commitment Title Search/Abstract/Commitment Blaine Einzinger
GLOBAL PRODUCTION ANALYST Sandy Shadrach
OPERATIONS MANAGER Blaine Einzinger
P: 630.799.7035 | sshadrach@firstam.com
P: 801.316.0611 | beinzinger@firstam.com
P: 630.799.7035 | sshadrach@firstam.com GLOBAL PRODUCTION ANALYST
For information regarding these products, contact your sales representative. state specificregarding pricing, contact your State Manager. For information these products, contact your sales representative. ForAmerican stateTitle specific pricing, contact State Manager. First Insurance Company makes no expressyour or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, First American Title, and firstam.com are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates. First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, First American Title, and firstam.com are registered AMD: 10/2020 trademarks or trademarks of First American Financial Corporation and/or its affiliates. AMD: 10/2020 First American Title | AGENTconnect | 2020 - Issue 25
P: 801.316.0611 | beinzinger@firstam.com OPERATIONS MANAGER
www.firstam.com/agentadvantage www.firstam.com/agentadvantage ©2020 First American Financial Corporation and/or its affiliates. All rights reserved. NYSE: FAF
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©2020 First American Financial Corporation and/or its affiliates. All rights reserved. NYSE: FAF
Imagine a new way to fund. Imagine enhanced security against wire fraud Imagine enhanced security against technology, or post-funding issues
Why manage your own escrow account when you can use Safe Escrow. Safe Escrow’s managed disbursement solution is here to make your life easier. More control, fewer headaches. ▶ Reliable processes and procedures. ▶ Print checks locally and execute funding anywhere ▶ Handling of all Post Funding Activities ▶ Escheatment Services ▶ Simplified Underwriter Audits (State specific)
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PCN Network, LLC and Safe Escrow, LLC make no express or implied warranty respecting the information presented and assume no responsibility for errors or omissions. Safe Escrow®, PCN Network™, the PCN logo, and the Safe Escrow logo are registered trademarks or trademarks of PCN Network, LLC and/or its affiliates
First American Title | AGENTconnect | 2020 - Issue 25
©2020 PCN Network, LLC and/or its affiliates. All rights reserved. AMD: 10/2020
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WEBINAR
Escrow Security Thursday, January 14th at 10:00am MDT Presenter: Jason Jones, Associate IT Product Manager This webinar will address identification of increasingly sophisticated attacks on escrow funds and the implementation of critical controls. Registration information coming in early January 2021.
C O LO R A D O A G E N C Y T E A M
AMIE VOSS
SANDY PLAVEN
BOBBI ESPINOSA
VP, CO, MT & WY Agency State Manager D: 303.305.3358 abvoss@firstam.com
Senior Underwriter D: 303.305.3361 splaven@firstam.com
Underwriter D: 303.305.3363 bespinosa@firstam.com
RANDALL PASLAY
WARREN A. “RIP” ROBINSON
VP, Regional Underwriting Director - Southwest Region D: 714.250.8607 rpaslay@firstam.com
Claims Center Director North Central Region D: 720.264.8700 warobinson@firstam.com
MARY CROSS Agency Account Representative D: 720.955.8424 mcross@firstam.com
First American Title | AGENTconnect | 2020 - Issue 25
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, a different National Forest is selected to provide a tree to appear on the West Lawn of the U.S. Capitol Building for the holiday season.
The 2020 tree comes from the Grand Mesa, Uncompahgre and Gunnison National Forests in Colorado.
In 2010, Wyoming provided an Englemann Spruce from the Bridger-Teton National Forest.
In 1989, Montana provided an Englemann Spruce from Kootenai National Forest.
To learn more about the history of the Capitol Christmas Tree, including tree facts and details, visit: https://www.aoc.gov/what-we-do/programs-ceremonies/capitol-christmas-tree First American Title | AGENTconnect | 2020 - Issue 25
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