i.
Trade/Logistics: For us, industry knowledge kind of stands out, lifting ability, cleaning, customer technical skills are also important. We don't have overseas customers, but we have a lot of customers around the United States who aren't Spanish speakers. If customer service doesn't have good oral skills or even writing skills, it becomes apparent. ii. Banking/Finance: Saying what you mean in a way in which it can be understood. It’s not what you say but how you say it. iii. Banking/Finance: Product sales, sales goals, merchandising, or the call center which falls more to like customer services, overall though I would say each list falls into some department within the bank. c. Looking over the third set, what are your top 3 skills your employees need? Are there any skills that are missing?
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