RFID SOP
INITIATING THE PROCESS
When a member expresses interest in obtaining an RFID for their vehicle, Ciara will provide them an RFID form These forms can be located in the cabinets behind the front desk. Only TWO RFID’s are allowed per non-resident member.
COMPLETING THE FORM
Advise the member to fill out the form in its entirety. If the member doesn't have their license plate number readily available, they can scan/email the form to ciaram@lochlloyd.com
PROCESSING
Upon receiving the completed form, Ciara will affix the identifying RFID sticker at the bottom of the form Ciara will scan the form and forward it to Janessa for billing
BILLING PROCESS
Ciara will inform Janessa if it's the member's first RFID ($165), if it's their second RFID (NOT replacing the first one $90), or if the member sold their car or damaged their existing RFID and need a replacement RFID ($40) FT Associate tags will be made available for $50 and the cost absorbed by LLCC. Ciara will ask Janessa to inform her when the charge is complete.
NOTIFICATION & PROCESSING
Ciara will add the completed RFID form as an attachment to an email that will be sent to Kristin Fyler, Steven Zavitka, Donelle Pugh and the general manager of the Country Club. In this email, Ciara will let the security/HOA team know if the RFID is the member's first RFID, second, or if they are replacing their previous RFID
MEMBER COORDINATION
Ciara will contact the member to schedule a date and time for applying the RFID sticker onto their vehicle.
BILLING & PAYMENT
Kristin Fyler will provide a monthly invoice including Names of all RFIDs distributed each month at the following rates:
1st Vehicle $150
2nd Vehicle $75
Replacement $25
FT Associate $50
*Only a RFID that is faulty/never worked will be reissued at $0
Ciara & Janessa will meet monthly to audit billing and cross reference to the provided invoice AP will cut payment to the Loch Lloyd Homes Association monthly.