Fleet World April 2018

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April 2018

FLEETW RLD All that matters in the world of fleet

CHANGE OF

FOCUS

Interview Arval’s UK MD, Miguel Cabaça

Reinventing Ford’s segment-defining hatchback

Driven

Range Rover PHEV Citroën C4 Cactus BMW X2

The Human Factor Taking a driver-centric approach to accident management

Missed Opportunities The investment reaping 16-fold returns for fleets

Register now at thefleetshow.co.uk

9TH MAY 2018 fleetworld.co.uk

contents

10

April 2018

FLEETW RLD

ANALYSIS: Are plans to phase out combustion engines too ambitious?

All that matters in the world of fleet

CHANGE OF

Interview

FOCUS

Arval’s UK MD, Miguel Cabaça

Reinventing Ford’s segment-defining hatchback

22

Kia's Albert Biermann on the importance of ‘fun to drive’

24

Driven

The Human Factor

Missed Opportunities

Range Rover PHEV Citroën C4 Cactus BMW X2

Taking a driver-centric approach to accident management

The investment reaping 16-fold returns for fleets

Register now at thefleetshow.co.uk

9TH MAY 2018 fleetworld.co.uk

Director Jerry Ramsdale jerry@fleetworldgroup.co.uk

SPOTLIGHT: Under the skin of the all-new Ford Focus

Editor Alex Grant alex@fleetworldgroup.co.uk Business Editor Natalie Middleton natalie@fleetworldgroup.co.uk Content Editor Jonathan Musk jonathan@fleetworldgroup.co.uk VFW Editor Dan Gilkes dan@fleetworldgroup.co.uk Fleet Consultant Steve Moody steve@fleetworldgroup.co.uk

26

DRIVEN: BMW X2

36

FEATURE: Dealing with the human side of accident management

Account Directors Claire Warman claire@fleetworldgroup.co.uk Yvonne Wright yvonne@fleetworldgroup.co.uk Kevin Gregory – Van Fleet World kevin@fleetworldgroup.co.uk Account Executive Darren Brett darren@fleetworldgroup.co.uk Circulation Manager Tracy Howell tracy@fleetworldgroup.co.uk Head of Production Luke Wikner luke@fleetworldgroup.co.uk Designers Dan Bennett dan.bennett@fleetworldgroup.co.uk Tina Ries tina@fleetworldgroup.co.uk

40

INTERVIEW: Arval UK MD, Miguel Cabaça, outlines its mobility plans

42

Dan Desta daniel@fleetworldgroup.co.uk

INSIGHT: Why fleets could be missing out on a significant return on investment

Published by Stag Publications Ltd, 18 Alban Park, Hatfield Road, St Albans, Herts, AL4 0JJ tel +44 (0)1727 739160 fax +44 (0)1727 739169 email fw@fleetworldgroup.co.uk web fleetworld.co.uk

To subscribe to Fleet World visit: www.fleetworldsubscriptions.co.uk Certified circulation Jan – Dec 2017 18,001

fleetworld.co.uk / 03

fleetreview After a month of weather-related disruption, editor Alex Grant is counting down the days to this year’s Fleet Show...

Spring has sprung I’ve joined the masses. At the end of February, I fitted my V90 long-termer with a NextBase dashcam, and I’m steadily filling its memory card with trips. As first months of footage go, it’s been a doozie. A curiously fascinating glimpse of the inner workings of an airport valet parking operation (to the tune of a seatbelt warning tone), yours truly trying to de-ice washer jets clogged with frozen supermarket screenwash, and lots, and lots, and lots of snow. If the engine was running, the camera was recording.

Brits love complaining about the weather (and how badly we cope with anything other than ‘mild and drizzly’) but I doubt anyone could have foreseen the disruption we’d face over the last few weeks. This month falls outside mandatory cold weather tyre season even in some European countries with laws in place, and some of the biggest disruption I encountered was due to snowfall of biblical proportions at Geneva Airport, rather than the drifts on my own road. And those were high enough to drag along the underside of my car.

Even with four-wheel drive, and the right tyres, there’s a limit to how much a fleet-dependent operation can maintain ‘business as usual’ when the weather is against you. Given the potential risks, sometimes it’s best to batten down the hatches, and accept that a conference call is the way to go.

Thankfully, saner weather (at least, as I write this) suggests that Spring has finally sprung. Which means we’re also coming up to the biggest event in the Fleet World calendar; Fleet Show 2018.

We’ll be returning to the stylish Silverstone Wing for an action-packed exhibition, seminar and ride and drive event on 9 May. With decision-makers from across the world of fleet already signed up to attend, and a growing line-up of manufacturers, suppliers and industry bodies signed up, it’s promising to be an engaging, informative and time-efficient way to catch up with the latest goings on in our changing sector.

Registrations are already open at thefleetshow.co.uk/visitors and we’ve got a taster of what you’ll find at this year’s event on page 34. See you there!

Don’t miss out on all the latest daily news! Visit our new website fleetworld.co.uk

“Fleet Show 2018 promises to be engaging, informative and time-efficient.”

Register now at thefleetshow.co.uk

9TH MAY 2018

04 / fleetworld.co.uk

Ford NEWS

inbrief

Built for work...

New Transit Custom: Britain’s best van The new Ford Transit Custom is Britain’s best van – and that’s official; it is not Ford saying so, but Fleet World’s sister publication Van Fleet World, which has named it Van of the Year 2018.

In making the award, Van Fleet World editor Dan Gilkes said: “All in all, it’s a package that few, if any, of its rivals in its sector can beat.”

And Neil McIntee, editor of industry website Vans A2Z, described the Transit Custom as: “bristling with all the latest active safety features, connectivity and driver comforts,” adding: “A recent round of revisions has brought it bang up-to-date, including the option of an automatic transmission and much improved levels of refinement.”

The one-tonne Transit Custom has also been named Van Fleet World’s Best Medium Panel Van, with Dan Gilkes commenting: “We’ve always been impressed with the winner of this all-important category and the latest version is no exception.”

Re-engineering of the Transit Custom includes a new 105PS ECOnetic variant of the Dagenham-built Ford EcoBlue 2.0-litre diesel engine, available for the 300 L1 van, delivering up to 49.6mpg and 148 g/km CO2 emissions.

The EcoBlue engine for the Transit Custom range is available with 105PS, 130PS and 170PS power ratings, with significant cost of ownership and performance benefits compared with the previous 2.2-litre diesel engine, including fuel efficiency improved by up to 13 per cent and low-end torque by 20 per cent.

The small van with a huge appetite for work The Ford Transit Courier has been named Britain’s Best Small Van by Van Fleet World - but it is a small van with a huge appetite for work, with payloads of up to 600kg, load volumes up to 2.4 m3 (VDA) and a choice of van and kombi bodystyles, with a new Limited variant providing an alternative to the dynamic Sport model.

Transit Courier offers a choice of Ford’s fuel-efficient 1.5-litre TDCi diesel and 1.0-litre EcoBoost petrol engine, each with Ford’s all-new six-speed manual transmission.

Diesel models have a standard fuel-efficiency package which integrates optimised aerodynamics with an Active Grille Shutter that improves warmup times and reduces aero-drag.

Inside, there is a redesigned centre console with a new six-inch touchscreen with SYNC 3 available on higher series models.

For further information on any vehicle in the Ford range please contact the Ford Business Centre on 03457 23 23 23, email flinform@ford.com, or visit www.ford.co.uk/fordfleet

Ford News Feature // 05

The hugely capable new Transit Custom is built for work, with a line-up including two roof heights, two wheelbase options, a GVM range from 2.6-3.4 tonnes for payloads up to 1,450kg, and bodystyles including van, kombi and double-cab-in-van.

It is also built as a great place in which to work, with an all-new interior, easy connectivity with SYNC 3 and MyFord Dock options and advanced new driver assistance features that share technologies used on the latest Ford cars, including Intelligent Speed Assist, introduced to commercial vehicles for the first time.

inbusiness

JLR TARGETS GROWING OPT-OUT MARKET

in brief 51.9% Percentage of fleet registrations in Q1 that were petrol-powered.

Source: SMMT

Deadline set for councils’ air quality plans

J

aguar Land Rover sees huge oppor‐ tunities to grow volume among cash‐allowance drivers, with UK managing director, Jeremy Hicks, predicting growing numbers will opt out of company car schemes over the coming years.

Hicks said this was the result of “unparalleled change” to the “old norms” of the sector; with unclear taxa‐ tion, changes to VED, and CO2 emission limits for capital allowances from April, as well as the “arbitrary” one‐band BiK penalty against diesel engines announced during last year’s Budget.

“I think our opportunity comes as people opt out and get given cash for cars,” he explained. “We have strong residual values, a good range line‐up and I think we have good opportunities in a changing fleet market.”

Hicks stressed that there’s no under‐ lying change to the company’s fleet strategy, following heavy infrastructure investment to support the two brands’ volume growth beyond small busi‐ nesses and a retail‐heavy sales mix.

New plans are to target larger fleets and leasing companies, where it has traditionally been weaker.

The UK government has told 32 councils that they must submit timetabled plans by the end of July, aimed at bringing nitrogen dioxide pollution back under legal limits.

The councils must conduct a feasibility study, and provide documents setting out the quickest possible ways to cut pollution on non‐compliant roads. Separate plans will be drawn up for motorways, and by the Welsh Government.

BMW and Daimler to merge mobility solutions BMW and Daimler are to merge their mobility offerings in a 50:50 joint venture. Subject to regulatory approval, the deal will cover five areas, comprising ride‐hailing, car sharing, EV charging, multimodal and on‐demand mobility, and digital parking services.

Dieter Zetsche, Daimler CEO, said: “We will not leave the task of shaping future urban mobility to others.”

PSA: no pre-Brexit decision on Ellesmere Port plant

P

SA Group is investing £100m in the Vauxhall plant in Luton, moving the Vivaro to its own platform in 2019 and safeguarding the site for at least a decade, but said no decision will be made about Ellesmere Port until 2020.

The 113‐year‐old Luton plant will tran‐ sition from building a Renault Trafic‐ derived Vivaro van to one sharing the EMP2 platform used by the Citroën Dispatch and Peugeot Expert. Luton will build vans for all three brands, boosting capacity from 70,000 units last year to 100,000 to meet rising global demand.

But chairman of the board of manage‐ ment, Carlos Tavares, added that the Ellesmere Port plant was only guaran‐

06 / fleetworld.co.uk

teed until the end of the current Astra’s production run in 2023. PSA will make a decision in 2020, having cut costs and boosted productivity on site, and seen the final outcome of Brexit.

“The automotive industry likes certainty, and Brexit remains a concern for our business,” he explained. “We welcome the recent agreement between the EU and UK regarding the terms of the transitional arrangements – the clarity allows us to move towards tran‐ sition a little bit more confidently – but there’s still work to do to ensure fric‐ tionless trade.

“We intend to maintain our strong relationship with the UK Government, which is particularly important to our future plans here in the UK, to get as much as possible clarity on the long run – beyond transitional arrangements related to Brexit.”

inbusiness

DS culls model range ahead of new launches D S Automobiles is to cut produc‐ tion of the DS 4 and DS 5 by the end of this year as it readies its new model range.

The announcement reduces the line‐up to two models; the new DS 7 Crossback SUV and long‐ standing best‐seller, the DS 3 super‐ mini. From 2018, the brand will

introduce one new model every year.

Production of the DS 4’s sister car, the Citroën C4, ended late last year, while the Sochaux plant in France, which builds the DS 5, is now focused on cars on the new EMP2 modular platform (the Peugeot 308, 3008 and 5008). DS has yet to confirm when either model will be replaced.

Seat to make ordering Easy

S

eat is building on a record 2017 with new products, shorter lead times and a simpler trim line‐up, based on the Easy ordering concept intro‐ duced with the Arona SUV. The brand reported a 49.4% true fleet uplift last year, and 18.3% growth overall to 56,200 units. UK managing director, Richard Harrison, expects this to continue in 2018, helped by a full

year of Ibiza and Arona sales, reduced lead times on the Ateca, and launching the seven‐seat Tarraco SUV. Seat is now looking at ways to grow brand awareness and do things differ‐ ently where appropriate, such as the Easy ordering concept introduced on the Arona. This sets out the range around sensibly equipped, high‐value trim levels, offered without cost options.

in brief App streamlines end-of-contract process Ogilvie Fleet customers can now use a smartphone app to help avoid unnecessary end‐of‐contract damage costs. The Appraisal app enables drivers to submit videos or photos of damage to Ogilvie for assessment.

Customers are then advised if it’s best to return the vehicle in its current condition or arrange for repairs prior to defleeting.

TfL mulls ride-hailing minibus service Businesses are being asked if they’d be interested in trialling ride‐hailing minibuses in London as Transport for London (TfL) explores the intro‐ duction of a new service. The minibuses would run in addition to existing TfL buses and would trans‐ port nine passengers or more.

TESTED NextBase 380GW dash cam

WHAT IS IT? A 1080p full‐HD dash cam designed specifi‐ cally for fleets, with a wedge‐shaped case designed specifically to tuck away behind rear‐view mirrors.

WHAT CAN IT DO? Dash cams have become a valuable tool for streamlining claims, protecting against fraud and cutting insurance costs. It attaches to the inside of the screen using a 3M pad, rather than a sucker, and the SD card and power supply can be locked behind tamper‐proof screws for extra secu‐ rity. It can also be hard‐wired into the vehicle.

WHAT’S IT LIKE TO USE? For a feature‐rich unit, the 380GW is really easy to set up and use. Using the WiFi‐connected Cam Viewer app for smartphones and tablets, it’s straightfor‐ ward to align the ball‐shaped, wide‐angle camera to get a good view of the road ahead, using the live viewer. This is also

used to download GPS‐tagged videos, and share them via e‐mail or messaging apps.

Image and sound quality are excellent, and the unit itself hides away neatly enough to forget it’s there.

HOW MUCH? £149 (inc. VAT) from nextbase.co.uk

fleetworld.co.uk / 07

THE NEW BMW X2.

BE THE ONE WHO DARES.

0G趑DJBM GVFM FDPOPNZ 趑HVSFT GPS UIF #.8 9 SBOHF 6SCBO NQH M LN &YUSB 6SCBO NQH M LN $PNCJOFE NQH M LN $0 FNJTTJPOT H LN

BMW Fleet and Business Sales The Ultimate Driving Machine

Go beyond the everyday commute and get adventurous in the new BMW X2. Undeniably youthful, it brings together coupĂŠ style with the ruggedness of the BMW X range, creating an athletic yet elegant design.

Turbo engine producing agile driving dynamics and high-precision IBOEMJOH 5IFSF JT OP TBDSJčś‘DJOH of practicality thanks to 40:20:40 split-folding rear seats and a generous 470 litre boot with automated tailgate.

Enjoy the high level of performance synonymous with a BMW X model, with the xDrive intelligent all-wheel drive system and BMW TwinPower

Adding to the impressive standard TQFDJčś‘DBUJPO JT UIF #.8 9 T innovative connective technology.

BMW ConnectedDrive and the BMW

Connected+ app offer richer and more immersive driving experiences. Make sure every journey is a joy with Real 5JNF 5SBG蜑D *OGPSNBUJPO 355* BOE the latest generation BMW Navigation system with 6.5� monitor.

FROM:

UP TO:

118g/km

28% 62.8

CO2 emissions

#*,

.1( DPNCJOFE

To discover more about the new BMW X2, visit bmw.co.uk/x2

Figures are obtained in a standardised test cycle. They are intended for comparisons between vehicles and may not be representative of what a user achieves under usual driving conditions.

inbusiness

The end of the road?

Could government targets to end the sale of conventional new diesel and petrol cars by 2040 feasibly be brought forwards? Natalie Middleton asks the experts.

L

ast summer’s Air Quality Plan and Clean Growth Strategy made headlines for reaffirming the Government’s 2011 ambitions to end the sale of “conventional petrol and diesel cars and vans” by 2040. It’s a still-ambiguous target which has come under focus recently by a joint enquiry, held by four commons select committees, into improving air quality. Their argument; the date must be brought forward, to deal with an “air quality catastrophe”.

Although the DfT has not yet issued an official response to the report – a spokesperson told Fleet World that it was carefully considering the recommendations – could the 2040 target realistically be brought forwards and how much would it impact on fleets?

Demand is gathering pace Certainly Chargemaster thinks there’s no problem with a revised target, pointing out that more than 30 new electric models are due by 2020, and that charging infrastructure will keep pace with vehicles on the road: “On the current trajectory, it is likely that virtually every car on UK roads will be electric by 2040,” says the company’s CEO, David Martell.

And among the fleet and leasing firms, ALD’s consultancy services manager, Matt Dale believes a revised target could be realistic if it excluded commercial vehicles. He explains that the increasing choice of available alternatively fuelled vehicles (AFVs) models could see drivetrains without at least hybridisation reduced to ‘special orders only’ as early as the 2030s. Already, ALD says that in some cases demand for AFVs is outstripping supply.

Meanwhile Matt Dyer, managing director at LeasePlan UK, says 51% of orders on its SalaryPlan salary sacrifice scheme are now for Ultra Low Emission Vehicles – and it is aiming to transition its entire company car fleet by 2021, while encouraging its customers to make the switch. However, Dyer believes the Government needs to continue to incentivise

10 / fleetworld.co.uk

the uptake and delivery of critical infrastructure for EVs for the momentum to continue.

It’s a sentiment echoed by Ashley Barnett, head of consultancy at Lex Autolease. His view is that the 2040 target should give sufficient time for fleets to make the shift, but that current infrastructure and product availability doesn’t give businesses a viable option for moving this date to 2030 – which is only three fleet replacement cycles away if you look at a four-year cycle.

Fit for fleets?

ACFO has also expressed its concerns over any targets and their impact on fleet operations. Although the organisation is clear on the need to tackle poor air quality and the role that fleets have to play, chairman John Pryor says operators need access to vehicles based on whole-life costs and fitness for purpose. Wider choice and improved battery technology, and a standardised charging process, plus specific considerations for vans would all be important.

Pryor comments: “There is no legislation – it is only a plan – to end the sale of petrol and diesel cars and vans. And, as ACFO has consistently said over many years in relation to numerous matters, legislation should not run ahead of technology.

“Businesses can only switch away from petrol and diesel cars and vans if they are 100% confident in alternatives available. Today, that is far from the case,” he states.

And ICFM director, Peter Eldridge, adds that the Government needs to provide a clear long-term policy for all fuel types, and incentives to encourage change: “Fleet operators are not averse to change, but they will not expose themselves or their businesses to risks. Plug-in vehicles must be attractive to mainstream fleet operations in terms of technology and cost and currently there remains too many unknowns across a sector that remains embryonic in terms of sales.”

inbusiness

Q &A

Launched last year, ESE Consulting combines three of the industry’s leading female figures to bring a refreshingly different approach to help fleet and automotive consultancy. Directors Sarah Easton, Caroline Sandall and Jo Elms speak to Natalie Middleton.

What’s the background to the business?

JE: We’ve known each other for over 15 years through our various work roles. Additionally, we were all founder members of LILIES (Leasing Industry Ladies Invitation Events). Perhaps it was serendipity but we all ended our previous employment at the same time and were considering our future options. We had all decided independently that we’d like to try our hand at consultancy and believed that collectively we would be able to draw upon our diverse wealth of expertise and experience. ESE Consulting was born on 1 July 2017.

How do your respective backgrounds complement each other?

SE: Between us we have some 70 years of combined automotive experience. Caroline has held fleet manager roles at Barclays and Orange Business Services and has a long history of involvement with ACFO, including her current role as deputy chair. I was most recently managing director at Fleetondemand – which provides technology for corporate travel & mobility-as-a-service – and I have also worked in various ‘product’ positions at LeasePlan and as head of national accounts at Thrifty. Meanwhile Jo also brings a wealth of experience from LeasePlan including as commercial director in addition to her previous roles with manufacturers.

Our backgrounds are different but complementary and we each bring something new to the table. Between the three of us, we cover all sides of the fleet industry – supplier, customer and end-user fleets – we have experience of everything from traditional company car fleets, product management, operating models and funding routes, tender and sales management support to mobility management, and can cover all angles from an operational and commercial perspective.

As well as fleet, we also work across the broader automotive industry – drawing again on our various career backgrounds – and offer consultancy for many different types of automotive firms, from leasing and contract hire, through rental and fleet management to dealer groups.

Some of the projects that we have undertaken to date include product proposition development & research for the rental & fleet/accident management industries, leasing broker research and compliance, sales mentoring,

12 / fleetworld.co.uk

acquisition research and due diligence and operational process reviews/lean reviews.

What new approaches do you bring to fleet consultancy and why should fleets use your services?

CS: From the fleet perspective, we cover everything from managing fleet policy, supplier reviews and tender processes to helping fleets make the switch to ultra-low emission vehicles or with the shift from fleet management to mobility management – with a view to cutting costs while aiding employee recruitment and retention.

We offer a holistic approach, drawing upon our diversity of experience and expertise on the basis of six eyes are better than two, helping businesses to meet today’s challenges, supported by an end-to-end consultancy service.

How have you seen the fleet market changing in recent years and what's your advice to fleets looking to evolve with the times?

CS: The fleet sector is being hit by a double whammy of having fewer and fewer dedicated fleet managers in the industry while the number and breadth of challenges has never been greater. As such, there is a real need to get ahead on a range of issues to avoid being left behind.

Businesses are currently flying blind on a number of key industry issues: from how a final Brexit deal will be shaped, through to a future structure for Company Car Tax and WLTP. From a fleet manager’s perspective, this makes long-term planning impossible, including for choice lists.

But fleets can still take action now to put controls in place.

This includes moving away from diesels, not just switching to petrols but also reviewing where electric vehicles can fit into their fleet now to make sure they’re ready for mass market take-up in the next 5-10 years. Fleets should also start factoring in the arrival of WLTP figures into choice lists.

Businesses should also start looking ahead to mobility management to bring a joined-up approach to fleet and travel management.

Above all, businesses can no longer apply a ‘one size fits all’ approach to fleet management and this is where we can help, using our diversity of experience as key industry stakeholders to equip fleets for a challenging and changing world.

THE NEW

SMALL ON BiK. BIG ON SUV.

NEW GRANDLAND X TECH LINE NAV BiK FROM 24% | P11D FROM £22,295 CO2 FROM 104G/KM | UP TO 70.6MPG With its low running costs, New Grandland X is ideal for company car drivers. CO2 and BiK are on the small side. Safety features and infotainment options definitely aren’t. From premium design to spacious interior, every journey is just a little more… grand.

Book your Grandland X 3 Day Test Drive today.

Visit threedaytestdrive.co.uk Fuel consumption information is official government environmental data, tested in accordance with the relevant EU directive. Grandland X range fuel consumption figures mpg (litres/100km): Urban: 44.1 (6.4) – 60.1 (4.7), Extraurban: 57.6 (4.9) – 80.7 (3.5), Combined: 51.4 (5.5) – 70.6 (4.0). CO2 emissions: 128 – 104g/km.

Official EU-regulated test data are provided for comparison purposes and actual performance will depend on driving style, road conditions and other non-technical factors. 2018/19 tax year.

Vauxhall Motors Limited does not offer tax advice and recommends that all Company Car Drivers consult their own accountant with regards to their own tax position. Grandland X Elite Nav 1.2 (130PS) Turbo Start/Stop model illustrated (P11D of £26,645) features Topaz Blue two-coat metallic paint (£565), silver-effect roof rails (£150), Premium LED Adaptive Forward Lighting Pack (£1,100) and black roof and door mirrors (£320), optional at extra cost. 3 Day Test Drive terms and conditions apply and vehicles are subject to availability. Please call 0330 587 8221 for full details. All figures quoted correct at time of going to press (April 2018).

Renault KADJAR Crossover by Renault

Panoramic sunroof * Leather upholstery with front heated seats‡ Hands free parking with rear parking camera† To book your test drive, call the Renault Business Hub on 0800 731 7066 The official fuel consumption figures in mpg (l/100km) for the Renault KADJAR Signature S Nav emissions are 103g/km. Figures are obtained for comparative purposes in accordance with *Standard from Signature Nav. ‡Standard on Signature S Nav. Part leather, synthetic leather on the sides. †Standard on

dCi 110 are: Urban 67.3 (4.2); Extra Urban 74.3 (3.8); Combined 72.4 (3.9). The official CO2 EU Legislation and may not reect real life driving results. Signature S Nav.

inbusiness

There will be trouble ahead…

“There may be trouble ahead” is the first line of Irving Berlin's “Let’s Face the Music and Dance” – written, ironically, for the film “Follow the Fleet”. And trouble ahead is exactly where our industry is heading, explains The Insider.

Higher CO2 emissions and worse MPG The snappily titled, Worldwide harmonised Light Vehicle Test Procedure (WLTP), replaced the old New European Drive Cycle (NEDC) in September 2017 and manufacturers have until 1 September 2018 to re-test their models and publish the revised CO2 emission and fuel economy figures. Even more confusingly, until April 2020, WLTP data will use a conversion tool to produce ‘NEDC Correlated’ figures. As Fleet World readers will know, the WLTP test results in higher ‘official’ CO2 emissions and worse MPG. Derogation confusion Derogation literally means “an exemption from or a relaxation in the rule of law”. The law in the UK means that only WLTP-homologated cars can be registered after 1 September 2018. The UK has yet to decide exactly what derogation parameters will be allowed so manufacturers are unsure exactly how many old NEDC homologated cars they can register after 1 September 2018. In turn, this is causing a lot of headaches at manufacturers in terms of how many of these old NEDC homologated cars to get registered by 31 August 2018 and how many can be covered by derogation into September.

And another thing – it is only cars built before 31 May that are eligible for any derogation. All cars built between June and August 2018 must be registered by 31 August 2018. And with a big registration market in September, that is going to cause some massive logistical challenges.

What are the manufacturers doing?

The WLTP challenge for manufacturers is much bigger than going from, say, Euro 5 to Euro 6 diesel standards, as it involves petrol engine homologation too. In addition to re-testing literally thousands of different derivatives, they are then trying to engineer optimal solutions to minimise the CO2 increase.

A tough task.

What are the implications for our industry?

Fundamentally, WLTP will cause headaches for

16 / fleetworld.co.uk

manufacturers, dealers, leasing companies, data providers and employers with company cars over the next few months. This is exacerbated by the continuing pressure from exchange rates on manufacturers to extract a reasonable profit from the UK. If you’re the big cheese at a manufacturer deciding where to send your precious allocation of build for non-WLTP compliant cars, are you really going to allocate to the UK with its lower profit margins?

Some manufacturers have got a clear view and are well prepared for WLTP. However, some don’t yet know when their new, WLTP-homologated cars are going to be orderable, let alone when they’ll be delivered to customers.

Some specific WLTP challenges coming are: • Some engines will be unavailable • There will be supply gaps between old and new engines • Many new engines will require expensive re-engineering, perhaps derived from an entirely new engine, or a new gearbox, a new stop/start system or a gasoline particulate filter for some petrol engines • And almost guaranteed, prices will increase These challenges will cause us all headaches. It is easy to imagine a company car driver looking at the company car choice list in May, expecting delivery in September on the new ‘68’ plate. But will that be the case? It might be they can take an old, nonWLTP car that is in stock that has lower published CO2 emissions and probably therefore, lower BiK tax and have it registered in September. Or it could be a new, WLTP-homologated car, that has a gap in production and won’t be delivered until November.

Or will they get a car built in June that must be registered by 31 August?

How to avoid ‘trouble ahead’ Well, if you can, bring forward your known orders of cars so that there are less variables to contend with. If you can’t, then be prepared for a bumpy ride through WLTP this spring and summer and know that your phone will ring. You could even change your ringtone to the famous Irving Berlin song to get you in the mood.

Q&A Established in 2016, Char.gy has developed a solution which claims to make charging points cheaper, quicker and less disruptive for businesses to install, while also catering for the 60% of urban drivers without off-street parking.

The company’s CEO, Richard Stobart, outlines the details.

How does the Char.gy solution work?

Installing standalone charge points on streets requires expen‐ sive groundworks and additional cabling to be laid. The income generated from residential on‐street charging is far less than destination charging. Char.gy uses existing lamp posts for its charging units, making use of existing infrastructure and elec‐ trical supplies to minimise installation costs and disruption for councils or businesses.

Char.gy units can be itted onto every lamp post in a street or car park and are compatible with almost every type of lamp post.

They provide fast charging capabilities of up to 7.7kW, equal to that of a dedicated‐supply home charge point. The unit connects to the existing electrical wiring, with some additional technology placed inside the lamppost during the installation to manage the provision of electricity.

Char.gy has a patented mechanism to allow the sharing of charging load across multiple street lamps, if that is required for the existing street lighting con iguration. Also, the units can be con igured down from 7.7kW to meet the capability of the existing wiring.

What are the advantages of this?

As the electrical supply and street furniture already exists, installing Char.gy units saves a signi icant amount of time and cost, compared with installing new charging units. There is no need to dig up resi‐ dential streets or car parks to lay additional cables or add on‐street electricity cabinets. The installation time is measured in hours, not days, and the cost savings are in the thousands.

If several users share charge from a single device, the capital cost of the device can be offset by the revenue generated. This is not always the case on residential streets, but is the case in retail, of ice, train, hospital, hotels, and leisure centre car parks. Our chargers are therefore popular with businesses that want a cost‐effective way of adding new charge points in their car parks. Char.gy provides a convenient charging solution for employees, providing an extra incentive for them to consider using an EV for their commute. Elec‐ tricity paid for by the business is not taxed as a Bene it‐in‐kind.

How does your membership model work?

Our tariff prices were decided following extensive research into how EVs are used and charged, evaluating the cost in comparison to petrol or diesel and assessing the requirements of consumers and businesses.

Unlike most EV charging solutions, Char.gy doesn’t require a smart card to access the unit. The service is simply activated through our smartphone application, which also processes payments and provides charging access. Recent AFI regulations dictate that all public charge points need to support ad‐hoc charging, which our solution does out of the box.

Low‐usage EV drivers can opt for a pay‐as‐you‐go tariff, allowing them to charge as little or as often as they need, with no monthly fee or minimum‐term contract. There is no contract obligation and users can switch between pay‐as‐you‐go and the various subscriptions, as and when it’s economically viable for them to.

Who is your target market?

We see our customers as councils and parking lot owners, but we treat their vehicle owners as customers too.

As on‐street lamp posts are owned by councils, we work with local authorities covering a number of urban areas across the UK. Councils can have a unit installed for zero cost, because OLEV covers 75% of the capital cost and we, via our equipment leasing option, give the council a revenue that covers the remaining 25%, including service and maintenance. These generous OLEV grants are also available to NHS Trusts and railway stations. Potential applicants can contact the Energy Saving Trust for speci ic details. Businesses can receive up to £300 for the hardware, as part of the Workplace Charging Scheme.

Can the units be upgraded?

Upgrades to irmware and software are managed remotely and automatically. The 10‐year lease option means that ongoing service and maintenance, often an unbudgeted and costly expense for coun‐ cils, is covered through the lease arrangement.

Hardware upgrades are either supplied free or at a cost, depending on the upgrade. The units are capable of 7.7kW and if the local authorities choose to upgrade the cabling capabilities of the lamp posts, they will bene it from the increased charging speeds for EV drivers.

18 / fleetworld.co.uk

For the latest EV news, visit evfleetworld.co.uk

77% of fleet journeys could be completed by EVs

T

he majority of company car daily journeys could be completed using electric vehicles, new research from ALD Automotive has found.

Analysis of 95,000 miles of typical company car journeys logged via ALD’s ProFleet telematics system found that a total of 77% of daily journeys were less than 100 miles a day – within the capabilities of a number of pure electric vehi‐ cles now on sale. Over half (52%) were less than 50 miles per day.

Long journeys were comparatively rare; only 12% were more than 150 miles, and only 6% over 200 miles, with many of those undertaken while drivers were on holiday, the company said, highlighting that other forms of transport could ill those roles.

Matt Dale, consultancy services manager for ALD Automotive, said it showed a growing role for a multi‐modal mobility solution: “Fleets may well ind that, due to the lower total cost of ownership implications of running Plug‐in‐Hybrids and battery electric vehicles, they can afford to facilitate other smart, mobility solutions and still save money.”

Hybrid to replace all diesel engines at Toyota this year

T

in numbers

oyota is phasing out the diesel engines from its passenger car range by the end of 2018, following a year where almost seven times more customers chose a hybrid in the UK. Last year, 45,803 of Toyota’s 101,692 units were hybrids, compared to less than 7,000 diesels, and that share is growing. The Avensis and Verso will be dropped later this year, and the new Auris and RAV4 will only be offered with two hybrid drivetrains or a turbocharged petrol unit. Commercial vehicles, including the Land Cruiser, will still be offered with diesel engines.

Johan van Zyl, president and CEO of Toyota Motor Europe, said: “Toyota’s HEV mix in passenger cars reached equality with the diesel mix in 2015. Since then, HEV sales have substantially exceeded those of our diesels. In commercial vehicles, where personal and business needs (for example, torque and payload) remain, we will continue to offer the latest‐ technology diesels.”

300 Source: Dyson

Staff sought for ‘automotive’ positions at Dyson, as it develops its first EV.

in brief Sharing fills gaps in UK charging network Zap‐Map has launched a peer‐to‐peer sharing service enabling businesses to allow drivers to access their charging points. The Zap‐Work scheme augments public charging services, and follows a survey showing 31% of businesses would be willing to offer it. Operators can set fees and availability via the network map.

£22m boost for hydrogen fuel cell fleets The Department for Transport has allo‐ cated £8.8m of funding to deploy almost 200 hydrogen fuel cell police vehicles and taxis, half of which will be put towards installing or upgrading ITM Power fuelling stations to support them. The consortium‐ backed project will also be funded by £13.1m of private investment.

Seat EV and Leon PHEV due in 2020 Seat will launch its irst fully electric and plug‐in hybrid vehicles in 2020. The former will be based on the Volkswagen Group modular electric vehicle platform, as used in the forthcoming I.D. range, and offer a 310‐mile range. The PHEV will be a variant of the next Leon, due next year, and likely to be based on the 1.5‐litre TSI EVO petrol engine.

SsangYong electric SUV due in 2020 SsangYong is developing a Qashqai‐sized electric SUV with a 280‐mile range, due to reach showrooms in 2020. Previewed in concept form at the Geneva Motor Show, it features a 188bhp electric motor and 61.5kWh battery pack, and high‐speed 100kW charging, restoring 80% of its range in 50 minutes.

Source: Land Rover

20%

Share e of Range Rover and Sport customers ordering the 64g/km PHEV PHEV.

fleetworld.co.uk / 19

inbusiness

Škoda closes in on SMEs Škoda is using its dealer network and digital channels to get closer than ever to small fleets. Curtis Hutchinson reports.

koda’s reinvention in recent years has been well documented, but here’s a statistic that’s still surprising. Five years ago Škoda was predominantly positioned and perceived as a retail brand with 60% of its sales going to private customers. That figure has been turned on its head with 60% of its total sales now going into what’s increasingly termed “true” fleet; basically all business sales excluding daily rental, contract hire and Motability.

That’s an impressive turnaround helped in no small measure by a succession of desirable and popular new products which have helped redefine the brand and broaden its appeal amongst user-choosers.

A mark of Škoda’s fleet success is that most of its business sales go into the large blue chip companies. Five years ago it had 100 of these accounts on its books, now it has 850 and plans to grow that figure to 1,000 this year. Škoda has also made significant inroads into the SME sector with a series of initiatives which have seen it grow its numbers, albeit it from a low base. However, this process was accelerated last year and is set for further growth in 2018 as the brand moves to work more closely with its dealer network to roll out a co-ordinated offering to small businesses. Škoda’s approach is simple but effective. It has 30 dedicated Local Business Development Managers (LBDMs) who work for designated dealer groups across the UK, giving the brand specialist SME representation in 45 sites. That figure will increase this year to around 35 staff, providing it with optimal reach.

Although embedded in showrooms, and effectively part of the dealership’s team, the LBDMs are recruited, mentored, continually assessed and funded by Škoda. They are also encouraged to operate as a unit and are brought together for training and team building exercises by Škoda head office.

Three years ago the brand had just 10 LBDMs, in what was an earlier incarnation of the programme, but said the expanded numbers and its new approach means they collectively account for around 25% of all true fleet sales. That’s impressive.

According to Henry Williams, Škoda’s head of fleet, the brand identified a local fleet need that was simply not being addressed.

“The SME market is developing. Traditionally it was sole-trader one-car operations with the person owning the business sourcing the car. What we hadn’t been looking at in a lot of detail were those businesses bigger than one car but not requiring the services of a full leasing or fleet management solution; there wasn’t really anything that catered for their needs,” he says.

The brand addressed this with its dealer-based SME Direct service. Launched last October, in conjunction with Volkswagen Financial Services, it provides a fleet management package for firms running less than 20 cars. The service provides contract hire funding and real-time data to track the performance, usage and

Š

20 / fleetworld.co.uk

efficiency of vehicles. It also allows businesses to pool vehicle mileages. So if some vehicles have exceeded their agreed mileages at the end of the contract and others are under, then they can be balanced out to avoid costly penalty charges.

“What we’ve done is package together a one-stop mini fleet management solution. We haven’t offered this type of product before so we’re seeking real-world feedback from customers in order to shape it going forwards.”

Indeed, customer feedback is pivotal to Škoda’s thinking so, for the first time, the brand is setting up fleet focus groups, which will include blue chips, SMEs and prospects, to identify areas of interest to enable the brand to provide better fleet solutions across the board.

“We do a lot of work internally looking at competitors but what we don’t do is get customers together to discuss some of the real topics that are happening at the moment and what they think of Škoda. We’ll create roundtable discussions through this year around some key topics, including our approach to electrification and all the complexities that will come with that, to get first-hand feedback on what customers actually want.”

The brand is also changing the way it interacts with fleet decision-makers and user-choosers through last November’s launch of Škoda Live Tour to help promote the all-new Karoq SUV. Despite sounding like a roadshow this is actually an interactive online service, enabling business customers to view cars live in a digital showroom, complete with a one-to-one hosted walkaround, and request a test drive.

Williams is delighted with the response to the service and has rolled it out to other vehicles as well as looking at ways of expanding its reach. “This is really exciting for us and no-one else to our knowledge is doing it. It gives us the ability to give someone an experience of a car on their own terms without them having to move from their home or office. They can have a guided tour of the car and talk to someone who is really knowledgeable about the product.” Škoda is delivering big fleet services to the smallest of fleets in a way that will resonate with business owners.

ALL-NEW ALFA ROMEO STELVIO. MORE THAN AN SUV.

ALL-NEW ALFA ROMEO STELVIO SPECIALE. Whether you are a fleet decision maker or a company car driver, Alfa Romeo Stelvio offers the complete fleet and business package. Coupling the most exciting driving dynamics with elegant Italian design and offering exceptional fuel consumption, CO2 emissions and specification, Alfa Romeo Stelvio is the perfect Business choice.

£41,275 (P11D)

C02 127 g/km

BIK 27%

For more information, call our Business Centre free on 0808 168 7146 or email alfaromeo.fleet@alfaromeo.com

RANGE OF OFFICIAL FUEL CONSUMPTION FIGURES FOR THE ALFA STELVIO RANGE: URBAN CYCLE MPG (L/100KM) 31.7 (8.9) – 51.4 (5.5), EXTRA-URBAN CYCLE MPG (L/100KM) 47.9 (5.9) – 65.7 (4.3), COMBINED CYCLE MPG (L/100KM) 40.4 (7.0) – 60.1 (4.7). EMISSIONS 161 – 124 G/KM. FUEL CONSUMPTION AND CO2 VALUES ARE OBTAINED FOR COMPARATIVE PURPOSES IN ACCORDANCE WITH EC DIRECTIVES/REGULATIONS AND MAY NOT BE REPRESENTATIVE OF REAL LIFE DRIVING CONDITIONS. FACTORS SUCH AS DRIVING STYLE, WEATHER AND ROAD CONDITIONS MAY ALSO HAVE A SIGNIFICANT EFFECT ON FUEL CONSUMPTION. MODEL SHOWN ALFA ROMEO STELVIO 2.2 D 180 SPECIALE 5DR AUTO.

inbusiness

Not just skin deep Driver appeal isn’t dead; for Kia, it’s centre stage for the next generation of products.

And Albert Biermann, the 30-year ex-BMW employee tasked with making that happen, says the benefits aren’t only for the end-users. By Martyn Collins.

How does the Stinger – Kia’s first GT car – fit into the range?

The Stinger’s main mission is to compete against premium brands – we don’t tend to do this with our other Kia cars and the challenge for the Stinger was a lot higher. So we have put a lot of focus on the Stinger, but the basics are the same as other regular Kia cars.

Will the Stinger influence other products?

Yes, we’ve changed how we tune the electronic traction control system — not just for the Stinger, but cars like the Stonic too. We’re not just focused on stability, but also on carrying speed through corners. We’ve put a lot more effort in areas such as sporty driving.

My mission to my engineers is the car has to drive as it looks, and that can be quite challenging. I think we’ve done this very well with Stinger. You can expect more agile Kias, with more precise steering feel, that are more nimble – but at the same time fun to drive.

22 / fleetworld.co.uk

What handling characteristics do fleet buyers expect, and how could that change?

In general for Kia I think it’s ‘fun to drive’. Kia Motors Europe has a clear idea what the driving experience of a Kia should be, and ‘fun to drive’ has a strong part in that. We might need to compromise a little bit on driver comfort — not too much of course — but that fun to drive element has to be there.

We might get different customers in the future. Cars like the Stinger or the next Ceed will attract fleet customers who might not have looked at Kia cars before, but we can’t change too dramatically as our loyal customers are important to us.

As someone who clearly enjoys driving, how do you feel about autonomous cars? Is driverenjoyment still important?

I think at some point people will expect some level of aid in cars and appreciate the benefits of driving safety that come with it. So, in some areas, it will inevitably become standard and something you just have to have.

The fun to drive element will never die – I’m not worried about that. The last car on the planet Mr Porsche said will be a sports car and I strongly believe that.

“My mission to my engineers is the car has to drive as it looks, and that can be quite challenging.”

M O V I N G YO U R F L E E T F O R WA R D

P11D

BIK

£35,840- £22,340

35% -28%

C02

173 -115g/km

COMBINED MPG

37.7-64.2

Official fuel consumption figures in mpg (l/100km) for the Ford Kuga range: urban 30.1-58.9 (9.4-4.8), extra urban 44.8-67.3 (6.3-4.2), combined 37.7-64.2 (7.5-4.4). Official CO2 emissions 173-115g/km.

The mpg figures quoted are sourced from offi cial EU-regulated test results (EU Directive and Regulation 692/2008), are provided for comparability purposes and may not reflect your actual driving experience.

SPOTLIGHT Ford Focus

For the road...

The fourth-generation Focus is a technological showpiece, out to re-assert itself in a segment that’s still a core part of the UK fleet sector. Alex Grant finds out how.

A clean sheet Ford says the newcomer is designed from a clean sheet; a new platform with a stiffer structure and longer wheelbase, creating space for larger wheels and pushing the cabin rearwards for a sportier silhouette. For the first time, not all versions will include Ford’s sophisticated independent rear suspension – a hallmark of the nameplate since 1998. A simpler twist beam will be used on cars with less than 125bhp.

In the UK, the range will launch with a choice of five-door hatchback and estate, the latter with a taller, longer boot than the outgoing car, under-floor storage for the load cover and an electrically-operated tailgate. Both get new two-piece rear lamps, which means there’s a wider tailgate opening for getting bulky objects inside.

FLEET FACT SUV-inspired Active version features a 30mm extra ground clearance.

24 / fleetworld.co.uk

Easier living Higher-quality materials and a simpler, more intuitive dashboard with controls relocated to its central touchscreen move the cabin on from its predecessor, with a view to making it easier to live with. This will be the first model with the FordPass Connect on-board modem, offering WiFi for up to 10 devices, live traffic, and a smartphone app with remote status checks and the option to unlock and start the car.

The outgoing Focus had brought autonomous braking and park assist into its segment, and the new car gets the latest technology in the Ford portfolio. This includes adaptive cruise control with active lane keeping and the ability to stop and start in traffic jams, as well as adjusting its speed based on roadside signs. Park Assist 2 enables hands-free, feet-free parking, by pressing a button on the centre console.

What we think...

Despite the growth of premium brands and SUVs in the UK, the Focus is a core offer for Ford, taking a quarter of its volume last year (69,903 units). So the new car is a showcase for its newest technology and, while not all of this will be relevant to fleets, improvements to connectivity, refinement and cargo capacity will all be welcomed by end-users. It will be interesting to see if this generation has a broader role for electric versions, though. AG

Broader appeal Falling in line with the new Ka and Fiesta, Ford will offer sports-tuned ST-Line, luxurious Vignale and SUV-inspired Active versions alongside the Zetec and Titanium trims. All feature new selectable driving modes, and there’s an option to add adaptive dampers which can pre-adjust suspension settings for taut handling or to counteract bumps and potholes.

But the engine line-up is familiar from the old car, with most UK customers likely to opt for the 1.0-litre EcoBoost petrol (with 85bhp, 99bhp or 123bhp) or 1.5-litre EcoBlue diesel (at 95bhp or 118bhp). The EcoBoost unit can operate on two of its three cylinders under low loads to save fuel, bringing CO2 emissions down to a target of 108g/km, while the diesel will emit an estimated 94g/km.

Ford will also offer 1.5-litre EcoBoost (148bhp or 180bhp) petrol and a 148bhp EcoBlue diesel, while an eight-speed automatic transmission will be available for engines at 118bhp or more.

fleetworld.co.uk / 25

BMW X2 BMW hopes the X2 will stand out with keen styling and dynamics to match. By Martyn Collins.

SECTOR Compact SUV PRICE £29,995-£38,335 FUEL 47.9-62.8mpg CO2 119-134g/km

I

t must be hard for BMW to find a new niche in the SUV dard power tailgate is welcome, the 470‐litre boot is market. After all, it has pretty much the full spectrum decently sized (and compares to 505 on the X1), practi‐ covered, with a range spanning the X1, X3, X4, X5 and cally shaped and can be extended to 1,355‐litres with the X6, and with an X7 on the way. But the X2 brings some‐ rear seats folded. thing new and different, focused on distinctive looks and On the road, it’s designed to offer a stiffer, sportier drive a keen drive. than the X1 and I reckon BMW has succeeded. The steer‐ Remarkably unchanged from the 2016 Paris concept ing is precise and feels more sports car‐like than you’d that previewed it (a good thing), the X2 shares a platform expect from a compact SUV. Yes, that taller stance results with the X1. But it follows BMW’s even‐numbered SUVs in a little roll through corners, but the X2 handles confi‐ with its coupé‐esque roofline and gets plenty of its own dently, with high levels of grip, helped in our test car’s case styling cues; new inverted kidney grilles, more aggressive by the xDrive on‐demand all‐wheel drive system. upswept LED headlights, and the hexag‐ Our M Sport was running standard onal design treatment on the front air 19‐inch rims with low profile tyres and dam. It’s available with alloys up to 20‐ lowered suspension. Think dynamic inches in diameter, and gets a retro and sportily firm on the move and you BMW roundel on the C‐pillar, the first won’t be far wrong – although our X2 since the 3.0‐litre CSL of the Seventies. felt more nervous and unhappy at It still feels spacious inside. There’s an lower speeds. If you can afford it, Adap‐ excellent, multi‐adjustable driving posi‐ tive M Sport suspension might be a tion, with a good amount of legroom and worthwhile option. smart, easy‐to‐read LCD instruments.

2.0‐litre petrol versions and a lower‐ Quality feels excellent throughout, power 18d diesel are also available, but mainly down to the clever use of attrac‐ the 20d is expected to be a top‐seller. tive metal trims and contrast stitching.

With 187bhp and 295lb.ft, mated with It’s well equipped too, with a DAB radio, a super slick eight‐speed automatic CD player and latest touchscreen sat nav gearbox, it’s a strong performer. Yet The X2 isn’t cheap, but it (first seen on the latest 5 Series) fitted despite the sporty performance, it looks great, is engaging to to the entry‐level SE trim. Our M Sport should still prove affordable to run with drive, well equipped and test car had the even better Navigation a claimed 58.9mpg and 126g/km CO2 Plus system, which has the bigger 8.8‐ emissions, although it is noisy espe‐ should be fuel-efficient inch display. cially when cold – even from within the too. However, the entrySportier styling does affect rear space generally refined interior. level SE trim makes best and is best described as adequate; There are few niches left to fill for sense for fleets. taller rear passengers’ heads will be BMW’s X cars; but the distinctive X2 has touching the roof. At the back, the stan‐ certainly found its place in the range.

what we think

26 / fleetworld.co.uk

ADVERTISEMENT FEATURE

INNOVATION, REWARDED Competitive new products, backed up by first-rate customer service, and innovative solutions for businesses of all sizes. It’s no wonder SEAT’s fleet programme is collecting top honours.

SEAT means business, and you don’t have to take our word for it. Named Most Improved Manufacturer at the 2018 Fleet World Honours, with judges saying “SEAT’s recent transformation is incredible, with brilliant new products and a focus on putting fleet at the core of the business. Momentum which, even after a record 2017, shows no sign of slowing down.”

SEAT’s growing portfolio of award winning vehicles, including what will soon be a three-model SUV line-up, combines modern styling and high equipment levels with low P11D pricing, excellent fuel economy and high reliability. The range is

also technology rich, featuring the latest connectivity functions to let drivers take their work on the road, and cutting-edge assistance features to keep them safe.

It’s not just about good first impressions. SEAT’s unique four-day test drive programme offers drivers the opportunity to discover, in detail, how the range can fit their lifestyle. Booked online, it’s one of the services included in the newly redesigned website. The site hosts a wide range of information, as well as, a whole-life cost tool proving the line-up is a great fit for your fleet.

Of course, the infrastructure to support this is vital. SEAT’s expanded fleet team

has the knowledge and experience to help you and your drivers get to grips with the range, while SEAT’s Fleet Excellence dealer programme ensures consistently first-rate service levels for business users and fast, convenient servicing. It put SEAT among the best in the industry.

This is being recognised by customers too: SEAT became a top-ten true fleet brand last year, with a near-50% sales increase taking it to a new record, while fleet volumes overall grew by a third.

Innovative, desirable and backed up by excellent customer service, SEAT makes great business sense for your fleet.

SEAT for Business.

For more information call 0800 975 7844 or visit seat.co.uk/business

TAKE CHARGE

WITH THE VOLVO T8 TWIN ENGINE RANGE From the inside out, every model in our range of pioneering plug-in hybrids makes a bold statement about your business. Improved fuel efficiency and reduced emissions demonstrate your awareness of the world around you. Pioneering technologies match your ambition. Elegant Scandinavian design reflects your values. So empower yourself and your business today – and embrace the future of fleet.

From 48G/KM CO2

Up to 134.5 MPG (COMBINED)

From 13% BIK

CALL THE VOLVO CAR BUSINESS CENTRE ON 0345 600 4027 OR VISIT VOLVOCARS.CO.UK/HYBRIDFORBUSINESS YOUR BUSINESS. OUR EXPERTISE

Official fuel consumption for the Volvo T8 Twin Engine range in MPG (l/100km): Urban N/A, Extra Urban N/A, Combined 100.9 (2.8) – 134.5 (2.1). CO2 emissions 48 – 63g/km. MPG figures are obtained from laboratory testing intended for comparisons between vehicles and may not reflect real driving results.

Range Rover P400e Plug-in Hybrid Range Rover reckons 20% of customers are already opting for the PHEV, Jonathan Musk finds out why….

SECTOR Large SUV PRICE £86,965 FUEL 101mpg CO2 64g/km ELECTRIC RANGE 31 miles

I

nterested business buyers need look no further than the tric assist that hybridises the petrol engine to deliver spec sheet that says it all: 64g/km CO2 and 101mpg, refinement rather than it feeling strained. In EV mode, the 62mph is hit in a mere 6.8 seconds and there’s a zero‐ car emits an audible alert for pedestrians at up to 20mph emission 31‐mile official electric range too. Range Rover's and can travel onto a top speed of 85mph. Its smooth, first PHEV is ‘cake and eat it’ stuff. immediate power delivery makes the luxury element of It’s hard not to be impressed and clearly Range Rover has this Range Rover second to none. Switching between put a lot of effort into making this a no‐compromise machine. hybrid and electric is automatic or can be overridden on While that’s a claim many plug‐in hybrids attempt, the P400e demand should drivers want to make the most of their retains the Range Rover USP of off‐road ability combined electric range. The 13.1kWh battery can be charged with opulent luxury. And it delivers in spades. at 7kW (32 Amps), providing 0‐100% charge in two hours, Our test route consisted a drive across a lake (wading 45 minutes and Range Rover offers charging wallbox depth is up to 900mm), up a hill through installation too. a muddy forest and then onto the open On tarmac, vehicle dynamics shift to road. No need for tyre changes, although that of a softly‐sprung luxury cruiser with you might want to stop to extract twigs quiet running that encourages a more laid from the front grille. back driving style. Straight‐line speed is It’s a compelling offer and the P400e is impressive, though the soft setup makes near the top of the Range Rover tree, second cornering more akin to boating. However, only to the V8 in terms of performance. that’s what Range Rover’s customers Thanks to electric power, there’s a near‐ want and the heavily revised interior is instant 472lb/ft torque on tap too that designed to cosset important passengers aids off‐roading, yet without the angry in great swathes of leather – obviously noise of an engine echoing about the this isn’t trying to be a drivers’ car. woods. Replacing the torque converter, The P400e benefits from the many the 114bhp electric motor sits in‐between revisions that have been made to the the 296bhp 2.0‐litre four‐cylinder petrol Range Rover line‐up, including up to 24‐ Range Rovers are not engine and eight‐speed automatic gear‐ way controllable front seats, 60:40 split the most obvious fleet box, driving the wheels via Range Rover’s reclining rear seats, twin high‐definition choice, but the plug-in proven four‐wheel drive system and offer‐ touch‐screens and an abundance of ing up a total power output of 399bhp. It’s connectivity options. The list is bewilder‐ hybrid impresses with also the world’s first PHEV to be equipped ingly comprehensive. its no-compromise with a low‐range gearbox that ensures its Overall, the plug‐in hybrid Range approach, brand prestige off‐road abilities are up to scratch.

Rover opens doors to business buyers and on-paper economy.

The big change, of course, is the elec‐ who might not have previously even tric 31‐mile range and the constant elec‐ bothered to look.

what we think

30 / fleetworld.co.uk

Audi A7 50 TDI quattro Audi’s sector-bridging coupé isn’t just a style statement, says Alex Grant.

SECTOR Executive PRICE £54,940-£57,840 FUEL 48.7-50.4mpg CO2 147-150g/km

D

iversity is big business for Audi. Since 2001, it’s enabling the car to cover very short distances without using grown its model range from 17 variants to 53, in turn any fuel at all. Four‐cylinder options will follow – a first for tripling its UK market share to 6.9%, while sales the A7 – and two‐wheel drive is likely to be on the cards too. have ballooned, from 54,140 units in 2001, to 174,982 in In the meantime, near‐50mpg claimed economy is impres‐ 2017. There’s a model for every need, and some – like the sive for a car like this. Particularly as the diesel doesn’t get the A7 Sportback – cater for several at once. same intelligent part‐time Quattro system as the petrol, and It’s a car that straddles multiple segments; coupé styling comes paired with a seven‐speed Tiptronic automatic gearbox, without the cramped cabin and two‐door access, estate flexi‐ instead of the TFSI’s S tronic double‐clutch unit. It’s quiet at bility without the visual bulk, saloon prestige without the speed, offers a good spread of pulling power and feels effortless compromised load area. Roughly half of A7s went to fleets last enough to mask the 5.3‐second sprint to 62mph. The A7 is time, which is a sizeable share considering even the efficiency‐ luxurious and incredibly easy car for long‐distance driving. tuned Ultra version had a six‐cylinder Or, at least, it is in the right spec. Equip‐ engine. For a long list of reasons, the ment levels are lavish in both Sport and S newcomer might be even more attractive. line guise, with premium lighting and an Foundations first; it’s slightly bigger than all‐digital dashboard with most functions the old car, and around 100kg heavier spec‐ moved to a pair of touchscreens, giving for‐spec, but that’s reflected by a noticeable haptic feedback so realistic you’d swear increase in rear passenger space. The you were pressing physical buttons. silhouette and its frameless windows have However, 85% of UK customers opt for S barely changed, and neither has the sizeable line, and its lower, firmer suspension and boot, accessed through a practical hatch‐ 20‐inch wheels result in a really unset‐ back and extended over flat‐folding rear tled ride which doesn’t suit the A7. seats. The all‐LED lighting, now wrapped Suspension settings are hidden in the around the rear end in a single bar like Audi Drive Select menus; be sure to try both saloons and coupés of the early 1990s, the steel‐sprung and air suspension certainly gives it a high‐tech style, but, it’s an before ordering, as this isn't enough of a The impressive A7 ticks evolution rather than a revolution. driver's car to overlook the discomfort of a lot of boxes for the From launch, the A7 gets a pair of six‐ the Sport setup. And, unlike the A3, high-mileage executive cylinder engines; a 335bhp petrol and there's no option to fit the standard 282bhp diesel, which is likely to be the springs to the S line. driver – but the optional bigger seller in the UK by far. Both can Otherwise, it’s a hard car to pick faults air suspension is a mustcoast at motorway speeds with the engine with, offering all the presence, luxury and have for best-selling decoupled and idling – it pulses the throt‐ flexibility of its predecessor, but in a S line versions. tle pedal to advise when to lift off – and more chiselled, technology‐rich package. feature a 48‐volt ‘mild hybrid’ system A niche well worth filling.

what we think

fleetworld.co.uk / 31

Hyundai i30 Fastback A stylish coupé-like saloon extends the i30’s appeal, reckons Craig Thomas.

SECTOR Lower Medium PRICE £20,090-£24,940 FUEL 49.6-54.3mpg CO2 120-134g/km

S

aloon sales have taken an SUV‐shaped battering in an ambience of functional elegance. The blue backlighting the last decade, so carmakers have come up with the is perhaps starting to feel a tad passé, but the technology ruse of reinventing them as sportier, coupé‐like cars offering is still bang up to date, thanks to the likes of in order to persuade us to buy them. The likes of the Android Auto and Apple CarPlay.

Mercedes‐Benz CLS, Audi A5 and BMW 4 Series have It also feels relatively spacious. The rear is roomy therefore arguably kept saloons relevant in the company enough for six‐footers, but that sloping roof might mean car market. anyone taller may have to hunker down a little: thankfully, Most of these cars are traditionally sized executive there’s enough legroom to ensure that’s possible. There’s saloons, but Hyundai is bucking the trend in a number of also a 450‐litre boot with a hatch‐like aperture that offers ways with its new i30 Fastback. Yes, there’s the Mercedes‐ lots of space: the high lip of the boot might make it tricky Benz CLA, but this new car is the first C‐segment coupé‐ to load heavy objects, but other than that it’s fine. like saloon in the mainstream market.

At launch, there are just two petrol It's a brave move: Hyundai is forecast‐ engine options (an all‐new 1.6‐litre ing 600 will come to the UK in its first diesel is set to arrive later this year). year, but admits that's probably a The overwhelmingly popular choice will conservative projection. It certainly be a 1.0 T‐GDi turbocharged three‐cylin‐ won't be a common sight on our roads, der unit producing 118bhp. It feels but it will be a welcome one, because the peppier than the 11.5‐second 0‐62mph manufacturer has done a good job of suggests, especially from a standing translating the latest generation of its start, and the lightness of the engine hatchback into a new bodystyle. The car certainly helps with the car’s dynamics, is an elongated version of the hatch, an making it feel nicely balanced in the extra 115mm, but a reduction in the roof corners. The official 54.3mpg is likely to height of 25mm, to accommodate the be as attainable as the fuel economy gran turismo styling. The roof slopes figures of every other three‐pot on the gently towards the rear, leaving a solid market, but it’s definitely the engine A niche car without a C‐pillar that helps give it some best suited to the car. diesel option, but the substance. Elsewhere, there are a few The 1.4 T‐GDi, which is available i30 Fastback is keenly minor tweaks to the hatchback’s design, mated to a six‐speed manual or seven‐ including a new ‘cascading’ grille and speed dual‐clutch automatic, in compar‐ priced, performs well lower air intakes. ison, feels a little sluggish, despite its and is stylish. Worth a The good work Hyundai has done in extra 20bhp. The additional weight of look if you're after improving its cabins recently continues the engine (especially with the auto something different. in the i30 Fastback, with a solid build ’box) also makes the i30 Fastback quality and decent materials, to create appreciably less engaging to drive.

what we think

32 / fleetworld.co.uk

READY TO BREAK WITH CONVENTION? The choice is yours from city cars, to SUVs, executive coupés and more.

Put our world leading hybrids to the test and call 0344 701 6186 or visit toyotalexusfleet.co.uk/convention

Citroën C4 Cactus There are some pleasant surprises behind the quirky C4 Cactus’s restyle, explains Alex Grant.

SECTOR Lower Medium PRICE £17,265-£20,895 FUEL 58.9-78.5mpg CO2 94-110g/km

T

he C4 Cactus had always felt like a bit of a leap in noticeably quieter – especially with the diesel engine. the dark for Citroën. Undeniably clever with its Unlike early cars, it gets one‐touch electric windows and low‐weight, low‐frill engineering and minimal an interior light in the back, while the infotainment is running costs, it felt like a modern interpretation of the more responsive and features Android and Apple smart‐ much‐loved 2CV. But, with radical styling, it was a phone streaming.

Marmite car from the moment it broke cover.

It’s still clever, too. This is one of the smallest hatch‐ This feels like a step into the centre of the room. The C4 backs in the class, but its relatively long wheelbase hatch retired quietly at the end of last year, due to declining means the interior is surprisingly spacious (though the demand, and those who had bought the old Cactus for its glass roof on top‐spec Flair version helps), while the pseudo‐SUV styling now have the more spacious C3 boot easily swallows bulky buggies and boxes, albeit Aircross as an alternative. With its downsized Airbump after lifting them over the high load lip. However, if you panels, shades‐of‐grey colour palette and want a genuine SUV‐like ride height, deleted roof bars, the Cactus has grown and sliding rear windows instead of up. This is, essentially, the new C4. pop‐outs, then the C3 Aircross is the Which marks a change of focus no better option. longer centred on tiny running costs, but Engine options are limited, though. on class‐leading comfort. So, while those There are three petrol options, at broad‐shouldered, barely‐bolstered 82bhp, 108bhp (with an optional auto‐ seats look unchanged, they’re far more matic gearbox), and the new 128bhp supportive than the early cars thanks to unit, plus a single diesel at 99bhp, and denser, apparently harder‐wearing, all come in at 110g/km CO2 or less. But foam. And the C4 Cactus debuts (in there are no higher‐power options, as Europe, anyway) a new suspension tech‐ offered on most rivals including the nology, with shocks that move freely 308, and the diesel still makes do with enough to almost float over small a five‐speed manual gearbox. From bumps, while dissipating the energy experience, that curbs motorway econ‐ Supernatural ride qualfrom larger thumps as heat. Both are omy for what’s otherwise a very effi‐ ity and subtle upgrades standard across the range, offering cient engine. throughout have made unmatched comfort in this class.

Of course, four years on, the C4 Cactus But it’s the small differences that has become a familiar sight, and its divi‐ the quirky Cactus a really add up. The steering is now sive styling is a selling point as much as much better car. But adjustable for reach as well as height, it might alienate some buyers. So while arguably at the cost so it’s easier to find a comfortable this is unquestionably a better car now, of some character. driving position, while thicker glass and scrubbing a little of its identity away improved insulation mean it’s might be another leap into the dark.

what we think

34 / fleetworld.co.uk

SILVERSTONE CIRCUIT

THE GREATEST SHOW IN FLEET

WEDNESDAY 9TH MAY 2018

.

Y R T S U D N I ONE DAY. ONE … 8 1 0 2 W O H S T FLEE stry t names in the indu Bringing the bigges n-packed, time together for one actio t Show 2018 is efficient event, Flee rtunity to get an unmissable oppo sition. your fleet in pole po

Find out more at

thefleetshow.co.uk

EVENT PREVIEW Fleet Show 2018

THE NEWEST VEHICLES… Electrification, autonomy, connectivity… the pace of change in the automotive industry has never been faster.

The Paddock area brings the latest fleet vehicles together in one place, with an outdoor exhibition area packed with manufacturer stands and experts to answer your questions; Plus, there’s a choice of Silverstone’s Stowe, National and International Circuits for test-drives.

Since the first event in 2012, the Fleet Show has gained a reputation for offering early access to the most important launches long before they reach showrooms.

It’s a unique, safe space to familiarise yourself away from traffic and queues. All test-drives are accompanied by a manufacturer representative, giving a full and detailed understanding of how they could fit your fleet and drivers’ needs.

…ALL WITHIN EASY REACH This year’s event returns to the iconic Silverstone Circuit in Northamptonshire; the Home of British Motor Racing, and a name familiar worldwide. Not only does this offer fantastic space and facilities to host large-scale exhibitions, but it’s easily accessible, located in the heart of England, close to the M1 and M40 motorways. Plentiful, free, on-site parking means it’s convenient to drop in for as long you need without delays getting back on the road.

Visit www.thefleetshow.co.uk for more information.

PLAN AHEAD: FLEET 2023 SEMINARS

WHERE THE INDUSTRY MEETS Fleet Show 2018 brings the biggest names in the fleet industry all under one roof. Held across three halls in the state-of-the-art Silverstone Wing, the bustling indoor exhibition area showcases products, services and developments from suppliers, manufacturers, service companies and industry bodies who can improve the way you operate.

Drop in, see who you need to see, evaluate products that can save you time and money, and make decisions for the year ahead, without the complexity of organising separate meetings. In a changing industry, there’s no more time efficient way to prepare for what’s on the horizon.

Following a successful launch last year, the Fleet Show’s pop-up seminar sessions will return to the exhibition area for 2018. Looking ahead at the challenges and opportunities facing the sector in the next five years, Fleet 2023 will offer concise expert briefings on the changes you need to know about, followed by dedicated Q&A sessions with speakers.

This year’s subjects are: WLTP Why 2020 tax reforms for the new fuel economy test are coming too late to shield fleets from rising costs.

Future-proofing your fleet How to make long-term decisions about vehicle choice, against a backdrop of constant political, social and taxation changes.

Where next for the company car?

The challenges for company cars, and why it might be time for a fresh look at cash alternatives.

One careful owner?

What the ASA’s ruling on selling ex-fleet cars means for the sector, and should buyers really be wary?

Thinking multi-modal How technology is changing the way businesses think about travel, the challenges and opportunites of doing so.

Data Rich?

The changing role of telematics for connected fleets; and why your fleet’s data could be more valuable than you imagine.

ROOM TO TALK...

With hundreds of decision-makers all under one roof, and break-out areas throughout the Silverstone Wing, this is also an unmissable opportunity to arrange your own networking sessions. Catch up over a coffee, share ideas with colleagues, or get some extra time with exhibitors to make plans for the year ahead – it’s up to you.

SILVERSTONE CIRCUIT WEDNESDAY 9TH MAY 2018

EVENT PREVIEW Fleet Show 2018

*Correct at time of going to press, for full list visit thefleetshow.co.uk

THE GREATEST SHOW IN FLEET

A SELECTION OF WHO YOU’LL GET TO SEE*...

EE TODAY...

REGISTER FOR FR le to fleet managers and decision-

Registration is now open, with places availab rental company executives, makers, senior vehicle manufacturer, leasing and to attend, and takes only a and consultants with purchasing decisions. It’s free for more information. moment to sign up. Visit www.thefleetshow.co.uk

Fleet Solutions

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FEATURE Accident Management

THE HUMAN FACTOR Repairing broken metal is just one aspect of accident management; the key element is the impact on the staff and their subsequent wellbeing. Curtis Hutchinson reports.

D

uty of Care regulations recognise that company cars, or private cars used for business, are an exten‐ sion of the workplace and subject to the same rules safeguarding the welfare of staff. However, cars can rapidly become a hostile environment when something goes wrong, which is why employers need to have accident management programmes in place that do not just address the needs of repairing or replac‐ ing broken metal.

For every employee‐related road traf ic accident there is a human issue to address. Has the member of staff received suf icient post‐accident care, does their workload need to be reassessed, is there a requirement for driver training? This human element can often be lost in processes geared towards the vehicle which is why it is important for employ‐ ers to regularly review the way accidents are managed from a staff perspective.

The Institute of Car Fleet Management (ICFM) has long advocated the need for employers to have processes in place to address the effect of accidents on members of staff and the need for fleet managers to work closely with those responsible for health and safety compli‐ ance within their company.

“Only focusing on the business risk is no longer an acceptable stance. Fleet

36 / fleetworld.co.uk

operational respon‐ sibility has natu‐ rally evolved and now requires expert support from a broader range of fleet responsible stakeholders, which includes a company’s health and safety manager,” says ICFM director, Peter Eldridge (above).

The ICFM believes it is important to adopt a process that identifies risk, assesses its possible impact and enables decisions to be made. “Risks must be identified before they can be measured and only after their impact has been assessed can decisions be made that will fully support duty of care. This is a good place to start when considering the well‐ being of any fleet driver who has unfor‐ tunately been involved in a road traffic accident,” Eldridge adds.

“This should also be extended to address the clear distinction between incidents that involve a driver, or passenger, injury and those which result only in vehicle damage. In the case of the former, it is good policy to have separate and distinct First Notification of Loss (FNOL) procedures in place which direct injury‐related claims straight to the health and safety department.”

Arval, one of the UK’s biggest suppliers

of company cars, recently identi ied a need to better recognise the human element in its leet management services.

“Last year, we completely overhauled our accident management product and one of the main factors in doing this was a recognition that, too often, the human element in leet accidents is not given the attention that it deserves or requires,” says Ian Pearson, Arval’s head of insurance.

“Traditionally, this is a process‐driven type of product that is all about recover‐ ing the damaged vehicle, arranging hire cars, processing the repair, and so on.

These are clearly essential but do not take account of the fact that the driver has been through an experience that they may have found very traumatic, even if the accident was only a minor one.”

Its new process includes what it terms a personal “comfort call” to the driver within hours of the accident. “We check that they are okay and explain the steps that we are going to take them through over the following hours, days and weeks to get them back on the road. At the same time we can arrange alterna‐ tive transport, and repair and return their vehicle.

“The staff we use are not in any sense therapists or counsellors, but they do play an important role in offering a sympathetic and sensible ear to the

driver. Sometimes, the person is upset or hurt, and we will offer them advice on how to get help; sometimes they are angry and we will listen to their concerns and help to show them how our service will help resolve their problems.”

Having the right processes in place is a fundamental way to manage both the immediate aftermath of an accident and the long‐term impact on an employee, which is where having formal accident management cover in place is an impor‐ tant consideration.

“A car accident is a stressful experience for anyone, even for the most con ident of drivers. While the safety implications are obvious, the correct processes and emotional impact aren’t always so clear‐cut,” explains Scott

Hamilton‐Cooper, director of sales and operations at Accident Exchange (below left), the accident management specialist.

“Having the right procedures in place, in the form of a good post‐accident management service and proper training, is essential. By taking the correct steps, leet managers and accident management providers can help reduce the risk of an accident and ensure damage limitation to employees and employers alike should the worst happen.

“The emotional impact of an accident doesn’t end at the roadside and leet managers have a Duty of Care to ensure the wellbeing of their employees in the period afterwards. An accident manage‐ ment provider will be able to advise on the process of treating injured or traumatised drivers with the required specialist care, helping to precipitate their recovery and return to work as ef iciently as possible.”

Andy Caine, head of accident services at BT Fleet Solutions, (right) the fleet management special‐ ist, has a similar view: “Businesses should first and fore‐ most ensure that their fleet drivers know what process is to be followed should they be involved in a motor colli‐ sion; a good accident management company will provide support around driver communications. Nobody wakes up in the morning expecting to have an incident and not knowing what action to take can be both distressing to the driver and costly for the employer.

“Many accident management compa‐ nies spend a great deal of focus training their advisors to empathise with a driver’s situation and focus on ensuring that the driver is reassured and kept

fleetworld.co.uk / 37

→

FEATURE Accident Management

THE HUMAN FACTOR Choosing an accident management provider

→

informed of what needs to happen and why, you should check with your provider regarding what training is delivered to their advisors in this regard.”

Importantly, BT Fleet Solutions also advocates that employers adopt an approach that does not apportion blame as this can be self‐defeating: “Organisa‐ tions should adopt a no‐blame culture which should encourage drivers to be honest around how the incident occurred which will in turn enable accu‐ rate decision making. A good accident management provider will furnish the client with comprehensive data intelli‐ gence and will support by offering suggestions around how to reduce inci‐ dent frequency. It is essential that drivers are prepared to report incidents honestly and in full to enable accurate analysis.”

Clearly, protecting staff should be the starting point of any accident management agreement and be treated as an integral part of a company’s Duty of Care responsi‐ bilities. Keeping your staff safe and caring for them after an accident should always come before dealing with broken metal.

“Organisations should adopt a no-blame culture which should encourage drivers to be honest around how the incident occurred which will in turn enable accurate decision making.”

38 / fleetworld.co.uk

Having established the need for employers to have an accident management policy in place that acknowledges their Duty of Care responsibilities, rather than just manage a disabled vehicle, what should fleets expect from a provider?

ICFM director, Peter Eldridge, believes accident management providers should dovetail with a company’s existing Duty of Care and HR processes.

“There should be no mystique associated with the selection of an accident management partner who can fully support individual business requirements, including employee care; but the fundamental principle involved is that there is no such thing as a blueprint customer, especially since vehicle fleets usually have individual operational identities and requirements,” he says.

“The secret for successful outsourcing selection is quite straightforward; businesses that have existing policies in place, which have robustly addressed employee care, will stand a greater chance of achieving a mirrored outsource service that maintains or exceeds existing standards.

“Conversely, it is of course possible to find an outsource accident management partner that can deliver higher standards of employee care than presently exist, but it is important to ensure that the style and methodology of the proposed service meet the needs and culture of the business as a whole.

“When considering any outsource option, it is vital that all stakeholders with fleet responsibility are consulted and involved in the selection process, especially those from HR and health and safety.”

SILVERSTONE CIRCUIT

9TH MAY 2018 THE GREATEST SHOW IN FLEET

PUT YOUR FLEET IN POLE POSITION The fleet industry is undergoing change like never before: explore the issues and discover how new vehicles, products and services could benefit your business and give you a competitive advantage...

Test Driving. Seminars. Exhibits. Networking.

DATA SAFETY

TRACKING ELECTRIC

MOBILITY

AUTONOMY .uk

w

r no e t s i g e R

.co w o h s t ee at thefl

INTERVIEW Miguel Cabaça, Arval

The Big Picture Arval is repositioning itself as a mobility solutions company with a plethora of new services, some aimed at non-company car driving members of staff.

UK managing director Miguel Cabaça talks to Curtis Hutchinson.

rval is changing. Already Europe’s biggest leasing company, the business has embarked on an ambitious expansion plan which will see it grow its global fleet from 1.1 to 1.3 million units by the end of 2020 as it rolls out a plethora of new services aimed at growing its current busi‐ ness and expanding into the consumer marketplace.

The BNP Paribas‐owned business is repositioning itself as a digitally‐led mobility solutions provider. Its new plans, featuring five major launches, were revealed at a press conference held in Paris in February with chairman and CEO Philippe Bismut, who led the UK operation from 2002‐2006, saying: “We do not see ourselves as a funding company and clients don’t see us as a funder; we are a service company.

Our proposition is around the usage of the vehicles.”

Arval has undergone significant growth in the UK follow‐ ing the acquisition of GE Capital in 2015. Last year its UK fleet totalled 161,418 vehicles, slightly down on 2016, but double what it was before the acquisition. It is the third biggest global market for Arval behind its native France and Italy, where it has expanded significantly through trialling its ambitious B2C propositions.

Having invested heavily in its IT infrastructure, a process encouraged by Bismut who started his career in data processing management, the company now operates a single IT platform across its international operations, simplifying both its internal and customer‐facing systems.

It also means if an initiative is piloted in one market, it can be introduced to others with minimal fuss.

The new IT platform also enables the company to further manage, develop and build its Arval Active Link offering as part of its plan to have every vehicle on its fleet equipped with telematics. Every new car introduced to the Arval fleet since 2015 has been equipped with telematics, which equates to 100,000 subscribers. The aim is to have the whole fleet covered by 2020.

For Miguel Cabaça, who was appointed as managing director of Arval UK last November, the new direction is a way to continue to re‐engage with existing customers and attract new ones.

“These launches will help us continue along the path from traditional provider to a mobility provider. We will grow the business and look for new segments and our IT solutions will ensure it is all joined up.”

At the heart of its new B2C solution is the rollout of

A

40 / fleetworld.co.uk

services to staff within existing client companies; employ‐ ees who do not qualify for a company car but still need a vehicle for private and business usage. There’s also an ambi‐ tious car sharing programme whereby the traditional pool car model is turned on its head (see panel) with the assur‐ ance of better utilisation and accountability.

Cabaça believes the groundwork already done in B2C will enable the UK operations to grow rapidly. Typically HR departments within client companies will be able to intro‐ duce finance and mobility solutions to non‐company car drivers, giving employers a powerful tool to win and retain staff. Long‐term, Arval sees its services appealing to a wider audience outside of its current client base.

“This is a new segment of growth for us, we always knew the market was there, but it was not addressed. This will give us incremental growth. We have a good relationship with our traditional customers and we believe we can add extra value to what we can find outside.”

Cabaça’s confidence is based on Arval delivering a suite of products that will resonate with companies wanting to offer competitive employment packages but have struggled to find suitable mobility solutions in one place. He also admits that buy‐in from HR departments, as well as fleet managers, will be pivotal.

“These are not standard products and probably touch HR more [than fleet managers] because of their added value.

This is different from the traditional company car concept and the way it is communicated. It’s our job to make sure it is well communicated and simple to understand.

“We believe there are different segments of clients that we should be able to address in the future that we are not addressing today. Is it zero cannibalisation? No, it’s never zero cannibalisation but at the end it is creating value.”

What is clear from Arval’s raft of new products and services is that these will act as a springboard with the busi‐ ness constantly testing and assessing services and oppor‐ tunities across its 29 global territories as it considers further mobility solutions to roll out.

“The market is ever‐changing. This is all about building the framework and having the system to support it and being able to adapt it to where the market goes. It’s very important for us to spend time with customers and learn about their needs. This is a global Arval group strategy but will be especially relevant for the UK.”

The end of the pool car?

Arval Car Sharing is the company’s answer to an age‐old conundrum: how do you get the best util‐ isation out of a pool car? The Arval solution, based on a vehicle leased for 12 months, is made avail‐ able for staff to use for business, with an option to pay for private usage.

Working from the Arval Active Link telematics platform, eligible staff can use a mobile app, or web portal, to book a vehicle for a required period, ranging from hours to days. The app can also be used to access, start and lock the car. The telematics monitor usage and manages the expenses process. Alternatively, existing pool cars car be retro‐fitted to include the telematics.

Cabaça is also looking at an emergent trend in France where some employees are starting to hire out their private cars to colleagues for short peri‐ ods: “Everything is possible technically, and we need to be in there with a solution. We will take small steps maybe providing one company with a solution and then roll out out from there,” he says.

“These launches will help us continue along the path from traditional provider to a mobility provider .”

What’s new from Arval?

Arval’s new product offensive covers five areas:

• Arval For Me is new to the UK and launches in the second half of 2018. It provides individuals access to Arval’s established network covering repair and maintenance, relief cars, pick-up and drop off.

• Arval Car Sharing is also new to the UK and offers a digital-based alternative to traditional pool cars with wider access to employees for both private and business usage.

• Arval For Employee is already available but is being extended to include Arval For Me and Arval Car Sharing.

• My Arval goes live from April and provides fleet managers and drivers with a new appbased platform for data and services.

• Electric Vehicle is an extension of Arval’s existing leasing options on EVs based on a new partnership with Renault and Nissan for the vehicles and NewMotion, the infrastructure provider, to offer charging points at home and work.

fleetworld.co.uk / 41

FEATURE Taxation & Funding

Small investment Big return Given the potential financial benefits of driver training, Professor Colin Tourick wonders why it isn’t more common for fleets to offer it to employees.

“

Could any fleet manager ignore the opportunity to make a small investment that could return 16 times that amount, improve legal compliance and reduce the chance of accidents?”

It was a good question, and none of the 150+ fleet managers in the room could disagree with the proposition.

The occasion was the annual conference of the Institute of Car Fleet Management and the speaker who posed the ques‐ tion was Tony Greenidge of IAM RoadSmart. As both organisa‐ tions are registered charities that do good work for the sector, I’ve no problem giving them a name‐check here.

42 / fleetworld.co.uk

The ICFM has been around for 25 years. Its mission is to promote excellence in vehicle fleet management practices, deliver top‐notch fleet education programmes and enhance fleet managers’ personal development and career prospects.

IAM RoadSmart has spent more than 60 years making our roads safer by improving driver skills. It has a team of qualified experts, thousands of volunteers and runs 200 local groups. For the sake of balance I must point out that other suppliers can deliver similar services. (See https://goo.gl/mPEUyk) Tony’s presentation put numbers around driver behaviour.

He reminded us that 1,800 people die annually on Britain’s roads, about a third of whom are business drivers, and driving for work is by far the most dangerous work‐related activity.

(Only 144 people die at work for non‐driving related reasons).

A decade of austerity has led to a 30% reduction in the number of police traf ic of icers. Fewer drivers are being stopped or convicted of road offences. Might this make other drivers – including business drivers – less bothered about whether they speed or carry out other traf ic offences? Quite possibly, given that 13% of breath tests are positive, up from 11% over seven years (UK Government 2010‐2016 stats). And we also need to consider the use of mobile phones whilst driv‐ ing, which reduces reaction times much more than being over the drink‐drive limit, even when the phone isn’t hand‐held.

All of these have to do with driver behaviour, so let’s now look at the numbers Tony presented, which show how a change in driver behaviour can dramatically cut costs.

He assumed a leet of 80 cars and 20 vans, averaging 15,000 business miles per annum, having a 15% chance of an at‐fault collision every year and a four‐year replacement cycle. A fairly typical medium‐size leet.

He presented well‐sourced stats that showed that 37% of leased cars and 40% of leased vans are returned with unfair wear and tear, for which the leasing companies charge an average £308 and £414 respectively. That’s a cost of £3,107 for our example fleet, a fair chunk of which might be down to driver behaviour.

The average motor insurance claim is £2,839 (Source: ABI, 2017), and this igure is rising as cars become more complex.

If 15% of our assumed leet is involved in an at‐fault collision every year, the cost to the leet will be £42,585. How much of that could be reduced by changes in driver behaviour? Presum‐ ably rather a lot, as these are at‐fault claims.

Last September we saw the introduction of the new World‐ wide Harmonised Light Vehicle Test Procedure (WLTP) which replaced the New European Driving Cycle (NEDC).

FLEET OF 100 VEHICLES

COST AREA

ANNUAL COST

TOTAL PER DRIVER

Unfair wear and tear

£3,107

£31

Collisions

£42,585

£426

Fuel

£18,908

£189

Total cost

£64,600

£646

Cost of Compliance

£4,000

£40

Potential return on investment

16.2:1

16.2:1

“1,800 people die annually on Britain’s roads, about a third of whom are business drivers, and driving for work is by far the most dangerous work-related activity.”

Both systems were designed to assess vehicle emissions and fuel economy. WLTP is more extensive than NEDC. The test cars are driven for longer and further, at higher average and maximum speeds and in a wider range of conditions. The upshot is that manufacturers’ published mpg figures under WLTP are significantly lower than under NEDC, and likely to be much closer to the actual mpg you can expect from the car.

One key variable that will make the difference between WLTP and the actual mpg is – yes, you got it – the driver’s behaviour.

If they drive in a fuel‐efficient way they will use less fuel and generate less pollution.

The Energy Saving Trust (EST) is another not‐for‐profit organisation we should mention here. It has helped many fleet managers reduce fleet costs and emissions, and calls fuel‐efficient driving ‘ecodriving’, claiming that it can reduce fuel consumption by up to 15%. Tony assumed that his fleet of 100 vehicles driving 15,000 miles per annum had an aver‐ age 44mpg under WLTP, but that the fleet actually averaged 40mpg. He showed that a cost saving of £18,908 was achiev‐ able if the driver could be encouraged to drive in a fuel‐effi‐ cient way.

Then we came to the interesting part, which I hadn’t been aware of. The EST provides a subsidy to approved training organisations for every driver they put through an ecodriving course. (See https://goo.gl/wD5Q36) This can reduce the per‐head cost of a standard 90‐minute course to £30‐£40, depending on the provider.

All good leet managers are already doing all of the basic things necessary for the ef icient operation of their business and grey leets. This includes checking drivers’ licences; regu‐ larly re‐checking these and getting drivers to regularly read and sign the health & safety policy and a health declaration; carry‐ ing out a risk assessment covering key areas of knowledge, skill and behaviour; and putting their drivers through online e‐ learning courses to remind them of the risks of driving and how these can be mitigated. (I know you are already doing all of this so I’ll skip on to the next topic).

The business case for going to the next step – and putting all drivers through an ecodriving course – is unbelievably compelling.

For the assumed leet of 100 vehicles, the potential savings from ecodriving is £64,600, or £646 per driver. Let’s say the 90‐ minute ecodriving course costs £40 per head, or £4,000 for all of the drivers. That’s a potential return of more than 16 times the investment.

Costs reduced, emissions reduced, accidents avoided, lives saved, all for £40 per head and 90 minutes outside the busi‐ ness. Why isn’t everyone doing this?

fleetworld.co.uk / 43

FLEETW W RLD

Do you offer software that calculates EV wholelife costs (inc work/home charging) ?

Is your system suitable for multiple-user networking?

Do you provide on-line P11D submissions to HMRC?

Does your system permit electronic download of data from suppliers?

Does your fleet software provide electronic supplier invoice reconciliation?

Does your system include a vehicle order tracking function?

Does your fleet software provide on-line grey fleet management?

Does your system include a fuel management module?

Does your system allow users to design their own reports?

Does your system use exception reporting?

Does your system integrate with external telematics systems?

Do you offer a KPI dashboard?

Is it smartphone and/ or tablet compatible?

MARKET OVERVIEW Fleet Management Software

Bynx

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Chevin Fleet Solutions

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Jaama

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ODO

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Sofico

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Key to services

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Service provided

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Chevin Fleet Solutions

ODO

Chevin Fleet Solutions is the leading global provider of dedicated fleet management software. Their multiaward winning software, Chevin FleetWave®, is a webbased system used by fleet operations across the globe, proven to help businesses measure and reduce costs, improve operational efficiency, reduce administrative burdens, and ensure compliance & risk requirements are met.

FleetWave is designed to meet the demands of any type of operation from any sector, by providing extremely flexible software configurations. The system manages the whole lifecycle of a fleet, from initial acquisition of a vehicle, through to the deployment, operating expenses, incidents, work orders, maintenance, legal requirements and finally disposal. This includes businesses with cars, vans, commercial vehicles, heavy machinery, plant and associated assets. Covering nearly every aspects of managing the vehicles, assets, drivers, workforce and even workshops that make up the operation.

ODO www.ododrive.com is an online fleet management product that allows business owners, HR Managers, Finance Directors and fleet managers to login, and start managing their vehicles and drivers.

ODO provides a dashboard containing a complete oversight of the fleet and keeps track of vehicle and driver data, including fuel consumption, mileage, servicing and maintenance.

ODO helps fleets stay on the right side of the law, with automatic compliance alerts and reminders. ODO lets fleets take back control, managing costs, stamping out things like fuel fraud and making excess mileage penalties and damage recharges a thing of the past.

ODO is fleet management, made easy.

Contact: David Gladding sales@chevinfleet.co.uk

Tel: 01773 821992 www.chevinfleet.co.uk

Contact: Albert Kato Tel: 01438 317731 albert.kato@drivesoftwaresolutions.com www.ododrive.com

Bynx

Jaama

Bynx provides specialist software-based solutions and services for fleet management. bynxFLEET enables customers to manage vehicles, contracts, transactions and drivers, plus control lifecycle costs and retain asset value. The product also supports the creation of online portals and self-service apps. bynxFLEET provides a platform, tools, dashboards and applications for every aspect of fleet management - whether the fleet is owned or managed. It contains functionality that enables greater productivity, efficiency and vehicle utilisation. It improves the user experience and communication between dealers, customers, suppliers and drivers.

Jaama’s market leading Key2 system is a totally integrated vehicle, asset and driver management solution covering everything from owning to disposing of vehicles, plant and assets. Recent developments include: 'My Vehicle App'.

Reflecting the ways fleet operators work - My Vehicle App not only provides drivers with information; critically data uploaded by drivers via the app automatically updates Key2 – moving fleet operators closer to a paperless environment; Driver CPC and Tacho checking with the DVLA; eConsent – remote, paperless authorisation for licence checking and Key2 Today - customisable, real-time visual reporting dashboard. Jaama - a Microsoft Gold Development Partner - continue to invest heavily to ensure Key2 remains visibly and functionally ahead of the market. Designed for all fleet sizes and budgets, Jaama links users live to data providers, customers, suppliers, vehicle telematics and the DVLA.

Contact: Gary Jefferies sales@bynx.com

Tel: 01789 471600 www.bynx.com

Sofico NV For more than 30 years, our customers have relied on our know-how and expertise to help them manage their contracts more efficiently. Some 40 customers across 22 countries are supported by more than 200 experts in eight offices in the UK, Belgium, the Netherlands, France, Germany, Australia, Japan and Mexico. Through continuous strategic investment in innovation and technological leadership, we ensure our solution evolves with the market, both in terms of technology and functionality. Our systems help manage over 1.5 million vehicles worldwide.

Contact: Roger Smith roger.smith@sofico.be

44 / fleetworld.co.uk

Tel: +44 781 560 1622 www.sofico.global

Contact: Roy Baynham Tel: 08448 484333 enquiries@jaama.co.uk www.jaama.co.uk

our fleet Volkswagen Passat GTE THE Passat’s time with us revealed a lot of things about the car, some of it brilliant, some of it good, and some it not great.

Let’s get the bad news out of the way first. The hybrid system would not be suited to a lot of drivers. Yes, it provides a handy tax break, but in real world driving the battery rarely has much more range that 25 miles, and not even that in the winter, and on a long journey the endless to-ing and fro-ing between electric motor and petrol engine generally ends up with an overall fuel economy in the low 40s – something a diesel-engined Passat would achieve with absolutely no effort whatsoever.

So the conclusion about this GTE powertrain is thus: if a driver mainly commutes to the office and back (or has lots of short client trips) and can charge at home and work, this car would be an extremely cost effective solution. If they do serious

FINAL REPORT mileage, forget it. It’s too costly at the front end, and will spend far too much of its life with the petrol engine running.

On to the better news. The Passat Estate, like many of its type, has become an easily forgotten car, what with all the love for crossovers and SUVs there is around, but I found it to be a fabulous vehicle for almost every job. It is built and appointed superbly, there is a huge amount of room front, middle and rear with a plethora of storage options. It is handsome, comfortable, refined, quiet and classy.

I would happily have it over almost all of the higher sided vehicles at its price point, but not with the plug-in powertrain. I know it’s not the done thing to say these days, but I feel the need to call a spade a spade and not bow to faddy pressures: a diesel engine in a Passat Estate is the perfect family car combination.

Steve Moody

the figures OTR PRICE £36,530 (inc. grant) POWER 215bhp (petrol & electric) TORQUE 295lb.ft (petrol & electric) 0-62mph 7.6 seconds TOP SPEED 140mph COMBINED MPG 156.9mpg CO2 40g/km (13% BiK)

Vauxhall Insignia Grand Sport 1.6 SRi VX Line Nav Turbo D ecoTEC S/S WE’VE reached the end of our time with the Insignia and it’s fair to say we’ll be sorry to see it leave the fleet. It’s spacious (in the cabin as well as the boot), comfortable (no complaints from the three Challens in the rear must have meant they were happy) and enjoyable to drive. The steering is nicely weighted (and who can forget the wonderful heated steering wheel), I miss the reversing camera already and Vauxhall has done a good job with the interior – both in terms of layout and useability.

Bearing in mind a lot of the journeys were school runs and in and around town, the returned consumption figure of 46mpg seemed pretty reasonable too. The engine is a smooth and refined one, with the added bonus of delivering power pretty quickly if and when you need it. In terms of the ride and handling setup, it’s engaging, without going full enthusiast’s car. It does everything well, which – at the end of the day – is all a lot of people want from a car.

On paper, a large Vauxhall saloon might not scream

FINAL REPORT

‘desirability’ to all, but delve a little deeper and it is a fantastic vehicle to live with. In a word slowly dominated

by SUVs, crossovers and people carriers, sometimes the old ways are the best ways.

John Challen

fleetworld.co.uk / 45

our fleet Audi A5 Sportback 2.0 TDI Ultra 190 S line S tronic

FINAL REPORT

THIS has been a really filthy winter, hasn’t it? Mud, rain, snow, slush… seemingly four months of constant grime to do battle with.

As a result, my two children have been doing their best to redecorate the back of the A5 from its muted black into a swathe of brown… feet kicking the seat backs, sills used as steps to get into their seats, muddy boots accidentally brushing the seats… the list goes on.

Thankfully, the inherent build quality in the Audi has withstood this barrage of juvenile mud arson and a good clean-up session recently has restored the interior to as-new condition. Some cars quickly bear the scars of battle, particularly inside, but the A5 has withstood a tough winter of abuse with no signs of lasting damage.

All of which stands the Audi in good stead as a company car. If it can withstand the daily grind thrown at it, the chances are it will still be worth a good proportion of its predicted residual value at de-fleet time.

And speaking of de-fleet time, this is a sad farewell to our A5, which is heading back to Audi after six months’ solid service. Another ‘5’ will be joining our fleet in the shape of a Q5. More on that in a few months’ time.

Julian Kirk

Volvo V90 D4 Momentum I’VE always said a measure of a good car is a one that, even after the longest, most stressful, most physically exhausting day, you should always be happy (relieved, even) to come back to. Unchallenging transport, even when traffic and weather turns against you.

My winter ended with an overly complicated fortnight; multiple metings, long hours of driving, the worst snowfall I’ve seen, and finishing with a late drive home from Heathrow after a day at the Geneva Motor Show. This car has been a welcome sight every time.

Volvo has a long-standing reputation for comfort, and the V90 delivers in spades. Heavily adjustable front seats (leather trimmed, even in Momentum spec) mean it’s really easy to find a driving position that fits perfectly, and they’re supportive

46 / fleetworld.co.uk

rather than figure-hugging. A friend asked if the rear bench was made from memory foam, and I can see why.

Unusually, in this segment, it doesn’t look under-wheeled in low spec, and there’s no pretence of sportiness to spoil the ride quality. The D4 gets the simpler rear suspension setup, but wafts gently over rough surfaces and speed bumps while feeling reassuringly stable while cornering. It’s well insulated from road, wind and engine noise, and the Pilot Assist driver assistance system isn’t overly aggressive with braking or cornering, meaning it’s stress-free too – though it does keep an odd, off-centre lane position on the motorway.

It says a lot that the first sign you get of how far you’ve travelled is the tiny 55-litre fuel tank running low. Everything else just… works.

Alex Grant

Peugeot 5008 GT Line BlueHDi 150 JUST a few months after the Skoda Kodiaq departed from us, we’re now testing another model from the large SUV sector in the form of the Peugeot 5008.

Launched a year ago, the second-generation 5008 follows in the footsteps of the smaller 3008 in moving away from its MPV origins to head down the crossover route in line with evolving customer preferences.

It’s built on the same platform as the five-seater 3008 but with a 11cm longer wheelbase, enabling it to house an extra row of seats. It also carries over the Active, Allure, GT Line and GT trims from the 3008 and, like the 3008, gets the new GT Line Premium spec that bridges the gap between GT Line and GT.

It also features the same engine line-up as the 3008; from the 1.2-litre PureTech 130 engine to the 2.0-litre BlueHDI 150 we’re driving and the 2.0-litre BlueHDI 180 in the top-range GT model.

There are also a smaller 1.6-litre petrol and a 1.5-litre BlueHDI130 diesel. There’s no four-wheel drive model though.

It may come under a different segment now but the 5008 still majors on practicality, with separate, folding seats in both the second and third rows and a wealth of boot space in five-seat mode. The third-row seats can also be removed, though I’m yet to tackle that. All showing that you can still have your MPV cake and eat it with the 5008.

Natalie Middleton

Mazda6 2,2D 150 SE-L Nav OUR Mazda6 is a bit of an enigma. In SE-L Nav trim it certainly comes with a reasonable specification and, to be fair, it does everything that you could ask of it. The unusual 2.2-litre capacity kicks out a mid-range 150bhp, though it’s the healthy 280lb.ft of torque that you feel most, providing easy acceleration and a quiet cruise.

Despite the capacity, Mazda claims up to 68.9mpg is possible, though we’re getting closer to 50mpg in mixed use.

The 107g/km CO2 figure is fleet-driver friendly, as long as that fleet doesn’t have a 1.6-litre or 2.0-litre cut-off point.

I would also opt for the estate, or Tourer version, given the choice, though the saloon does have decent rear seat space and a good-sized boot. Add in seat backs that can be dropped to provide a fairly flat load area and the Mazda coped well when bringing my son back from Uni for Easter, complete with everything but his kitchen equipment thrown in for good measure.

Given the strength of the opposition, you’d have to wilfully want to drive something a bit different to opt for the 6 and I’ve yet to be convinced that its many attractions would make me do that. I think I’d be hoping for a deal on the firm’s CX-5 instead.

Dan Gilkes

fleetworld.co.uk / 47

our fleet AlphaCity BMW 320d BREAKING up, so the song says, is hard to do. If there’s been one aspect of our AlphaCity car we’ve struggled with more than anything, it’s getting the team here to have to confidence to leave the key at the office and use the service as it’s intended.

It’s an adjustment. The key is, essentially, redundant; once you’ve booked the car via the AlphaCity system, all you need to access the car is the driver’s own RFID card, placed against the windscreen, removing the need to pass the key between staffers once the loan is over. But, as a backup, everyone in the office knows where the key is kept.

So far, so good. But enforcing this has been tricky; the key offers access outside the allocated booking, so we have found people using it to load the car early. Or they’ve taken

Suzuki Swift 1.0 Boosterjet SZ5 THE sign of a great company car, in my opinion, is that when it goes back at the end of two or three years, you’re thinking more about how much you’ll miss it than how much you’re looking forward to its replacement.

At Fleet World, we tend to have much shorter relationships with our fleet cars but the same principles apply. As the Swift has now rolled off into the Spring sunset, it’s a chance to reflect on how Suzuki’s much improved model range – and in particular the Swift with its cracking 1.0litre Boosterjet engine – are a part of that fleet renaissance. Suzuki are starting to take fleet customers and their specific requirements seriously, and it is being reciprocated.

Of course, all of this would be somewhat

SUPPLIER DIRECTORY electric vehicle charging it with them, concerned that they might need it. Ironically, that’s proved the benefits of RFID-based access, as one staffer took the key home by mistake, and the subsequent user had no problem getting into the car using their card. Breaking up might be hard, but in this case it’s worthwhile.

Alex Grant

Bynx Tel: 01789 471600 www.bynx.com

FINAL REPORT moot if the product didn’t reflect the overall proposition and the Swift is a great example of a compact car being a terrific all-rounder.

It may sound clichéd but it represents a very good balance of economy, tax-efficiency, driver appeal – more so in the 1.0-litre Boosterjet than the lower-powered 1.2-litre Dualjet – and build quality. Obviously the bar is being set ever-higher in the compact car classes, with premium features such as sat nav and reversing cameras becoming commonplace, but the Swift has proved that it can more than hold it own in its class. And it will be missed... especially when there is a tight parking space to negotiate.

Luke Wikner

accident management Selsia

Tel: 0845 468 6800 www.selsia-vac.co.uk

fleet insurance insureFLEET Tel: 0333 202 3133 www.insurefleet.com

SMR Autoserve Limited Tel: 0844 888 3001 www.autoserve.co.uk

driver licence checking Chevin Fleet Solutions Tel: 01773 821 992 www.chevinfleet.com

Jaama Tel: 0844 8484 333 www.licence2check.co.uk

TMC 48 / fleetworld.co.uk

Tel: 01270 525 218 www.themilesconsultancy.co.uk

FLEETW RLD SUPPLIER DIRECTORY contract hire, leasing & finance

daily rental

Arnold Clark Vehicle Management

Tel: 0141 332 2626 www.acvm.com 0845 2172 608

Venson Automotive Solutions Tel: 08444 991402 www.venson.com

fleet management software

Tel: 01484 551060

Jaama Tel: 0844 8484 333 www.jaama.co.uk

Thrifty Car & Van Rental Tel: 01494 751 550 www.thrifty.co.uk

www.virtualriskmanager.net

daysfleet.com

ALD Automotive Tel: 0370 00 111 81 www.aldautomotive.co.uk

risk management

Alphabet (GB) Limited Tel: 0370 50 50 100 www.alphabet.co.uk

Lex Autolease

Tel: 0344 824 0115 www.lexautolease.co.uk

Promote your company here and online for just £500/year.

SHB Hire Ltd Tel: 01794 511458 www.shb.co.uk

Tel: 01905 887884 www.bespokedrivertraining.com help@bespokedrivertraining.com

Novemb

Europcar Tel: 0871 384 0201 www.europcar.co.uk

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sgfleet Tel: 0845 154 0721 www.sgfleet.com

Bynx Tel: 01789 471600 www.bynx.com

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Contract Hire a Car Tel: 0370 218 8015 www.contracthireacar.com

Chevin Fleet Solutions Tel: 01773 821 992 www.chevinfleet.com

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Enterprise Software Tel: 0161 925 2400 www.essl.co.uk

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Maxxia 020 7520 9450 www.maxxia.co.uk

Zenith Tel: 0344 848 9327 www.zenith.co.uk

euroShell Card Tel: 0800 915 6021 www.shell.co.uk/euroshell

ODO Drive Tel: 01438 317731

Tel: 01792 222133 www.daysrental.co.uk

Full listings online at fleetworld.co.uk fuel management

uk .uk o.u o. ld.co.uk fleetwor

Fourways Vehicle Solutions Tel: 0344 8000 385 www.fvsl.co.uk

www.ododrive.com

fleet management Fleet Operations Ltd Tel: 0844 567 8000

Sofico NV Tel:+3292018040

www.fleetoperations.co.uk

www.soficoservices.com

Tel: 0345 055 8555 Ctrack www.ctrack.co.uk

Promote your company here and online for just £500/year.

Nexus Vehicle Rental 0871 984 1947 www.nexusrental.co.uk

fleet consultancy

PVS Ltd Tel: 01278 550270

EV FLEET WORLD Tel: 01727 739160 www.evfleetworld.co.uk

www.puddyvsolutions.co.uk

For more information, please contact Tracy Howell on 01727 739160 or email tracy@fleetworldgroup.co.uk telematics & tracking TMC Tel: 01270 525 218 www.themilesconsultancy.co.uk

Tel: 0870 013 6663

The Fuelcard Company Tel: 0845 073 0873 www.fuelcards.co.uk

MiX Telematics Europe Tel: 0121 717 5360 www.mixtelematics.co.uk

www.quartix.net

TRACKER Network (UK) Limited Tel: 0845 604 6091 www.TRACKER.co.uk

Teletrac Navman Tel: 0345 604 8813 www.teletracnavman.co.uk www.navmanwireless.co.uk

CanTrack Global Ltd Tel: 01908 330385 www.cantrack.com

vehicle CCTV & safety BP Oil UK Ltd Tel: 0845 603 0723 www.bpplus.co.uk

Fleetmatics Tel: 0800 975 4566 www.fleetmatics.co.uk

Airmax Remote Limited Tel: 0333 358 3488 www.airmaxremote.com

Telogis Tel: 0203 005 8805 www.telogis.co.uk

Parksafe Automotive Tel: 01773 746591

www.parksafeautomotive.com fleetworld.co.uk / 49

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COMFORT, SAFETY AND CONTROL POWER TO GO Choose from the engine and drivetrain combinations available with the All-New Jeep Compass, with a selection of a 1.4-litre MultiAir II Turbo petrol and a 1.6 or 2.0 MultiJet diesel engine. Also available is the class-leading nine-speed automatic transmission designed to give both power and efficiency when it’s needed most. ®

YOUR WHOLE WORLD, HANDS-FREE The centre stack bezel puts everything at your control, whilst the leather-wrapped steering wheel controls position both Uconnect™ multimedia system and TFT driver display at your fingertips. The interactive system comes with an HD touch screen of up to 8.4.” It works with Apple CarPlay and Android Auto,™ with full access via touch controls or Siri voice command.

ALWAYS IN CONTROL Not every path is easy, but with a 5 star Euro NCAP safety rating, lane departure and forward collision warning, the new Jeep Compass lets you navigate in safety and style. Strategically placed cameras and radars notify both audibly and visually. If the driver doesn’t react in time the system will automatically brake to avoid or mitigate the impact. ®

ALL-NEW JEEP COMPASS ®

FROM UP TO 22,780 MPG 70.6 MPG BIK 28%FROM P11D £FROM CO2 117g/km For more information contact our business centre on 0808 168 5840 or visit Jeep.co.uk/fleet

MODEL SHOWN: ALL-NEW JEEP® COMPASS 1.4 LIMITED MULTIAIR II 140 HP 4X2 6 SPEED MANUAL INCLUDING VOCAL WHITE BICOLOUR PAINT AT £29,095 OTR. OFFICIAL FUEL COMSUMPTION FIGURES FOR JEEP RANGE MPG (L/100KM): EXTRA URBAN 47.9 (5.9) – 70.6 (4.0), URBAN 32.5 (8.7) – 54.3 (5.2), COMBINED 40.9 (6.9) – 64.2 (4.4), CO2 EMISSIONS: 160 – 117 G/KM. Fuel consumption and CO2 values are obtained for comparative purposes in accordance with EC directives/regulations and may not be representative of real life driving conditions. Factors such as driving style, weather and road conditions may also have a significant effect on fuel consumption. Jeep® is a registered trademark of FCA US LLC.