Fleet World January 2014

contents 16

24

Why Stuttgart’s finest could soon be a regular fixture on fleets.

Chris Chandler of Lex Autolease looks towards the future...

Managing Editor Ross Durkin ross@fleetworldgroup.co.uk

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Publisher Jerry Ramsdale jerry@fleetworldgroup.co.uk Editor Steve Moody steve@fleetworldgroup.co.uk

Features editor, Katie Beck, confronts her driving demons through targeted driver training.

Deputy Editor Alex Grant alex@fleetworldgroup.co.uk Business Editor Natalie Middleton natalie@fleetworldgroup.co.uk Features Editor Katie Beck katie@fleetworldgroup.co.uk VFW Editor Dan Gilkes dan@fleetworldgroup.co.uk Sales Director Anne Dopson anne@fleetworldgroup.co.uk Sales Executive Darren Brett darren@fleetworldgroup.co.uk Circulation Manager Tracy Howell tracy@fleetworldgroup.co.uk

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47

Sensible, practical rival to Nissan’s Juke. Meet the Ford EcoSport.

Head of Production Luke Wikner luke@fleetworldgroup.co.uk

Sign up for the 2014 Fleet Show at Silverstone!!

Designers Tina Ries tina@fleetworldgroup.co.uk Samantha Hargreaves sam@fleetworldgroup.co.uk

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High on reliability, low on style, Nissan’s Bluebird remembered.

VAN FLEETW RLD

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Mercedes-Benz Citan Compact, Citroën Relay, Telematics & Contract Hire.

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fleetworld.co.uk / 03

fleetreview This month, editor Steve Moody follows a colleague’s safer driving crusade, whilst ruminating over the latest used values and the emergence of Porsche and Maserati in fleet.

Katie takes a bow

We have a talented new feature writer in Katie Beck writing for us this month.

Katie has been working for Fleet World for a while but has now joined the editorial staff and her first piece is a fascinating insight into an issue that no doubt every fleet manager has encountered: employees who hate, or are even phobic, of driving.

It’s so easy for most of us to just jump in a car and head of to appointments and meetings without a second thought.

But for a significant proportion of the population, it’s a really big deal, and some may even have their careers stall because they can’t get out and about.

There is help though, offered by many of the driver training companies and Katie, as a self-confessed nervous driver, has found out what can done. It makes for a fascinating read.

Any Porsches and Maseratis on your fleet yet?

This year sees a couple of new contenders enter the fleet market: Porsche and Maserati.

I’ve heard that the Italian supercar manufacturer is already sponsoring

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fleet events ahead of the launch of its 5 Series rival, the Ghibli, which will come with a diesel engine. It’s not the most efficient 3.0 V6 diesel there is as unsurprisingly performance and refinement are the main targets, but for an executive looking for a luxurious four door saloon this year, it’s an interesting new choice.

And as our story on page 24 explains, Porsche is taking the corporate market very seriously, with a raft of new investment ahead of the launch of the small SUV, the Macan.

Porsches have always been bought with corporate cash in one form or another, but now the company wants to make it even easier to lease or buy one if you’re a business. So as the economy improves, it seems your fleet might be going a bit more upmarket too.

Strong used values to continue 2014 is set to bring continued strength for used car values in the fleet and lease sector as the availability of retail quality used cars is likely to remain limited.

So says BCA as its latest Pulse Report shows that average used car values in 2013 have seen a substantial year-onyear rise over 2012, underlining the on-going value evolution in the used car market. Demand for first time to market fleet and lease stock has seen values rise by around 15% compared to a year ago.

BCA reckons that the availability of three-five year-old cars will continue to be depressed at least until 2015,until the effect of the downturn in new car sales during the recession washes through.

Don’t miss out on all the latest daily news! Visit fleetworld.co.uk

Ford NEWS

Ford fleet operations director, Phil Hollins, right, and Transit product manager Dave Petts with the awards

Transit Custom makes history...

THE Ford Transit Custom has made history by retaining the prestigious Van of the Year accolade in the 2014 What Van? Awards, thanks to its combination of innovation, interior quality, equipment, driving experience and sales success.

“It was a difficult decision to break with tradition and give our biggest award to a van that was victorious the previous year, but the Transit Custom’s impact on the light commercial vehicle market means the success is warranted,” said What Van? editor Paul Barker.

“It’s been a deservedly successful first year for the Custom, a vehicle that has moved the sector on in a whole series of ways.”

Ford also picked up awards for the Fiesta Van in the light van category, the Transit Custom in the medium van sector, and the Ranger won best pick-up.

Transit Custom has sold more than 10,000 in the UK within a year of launch; more than 5,500 of those have been sold to fleets, including a 232van order from Kelly Fleet Services.

Transit Custom – International Van of the Year 2013 – was designed and engineered at Ford’s Dunton Technical Centre, the global centre of excellence for the company’s commercial vehicles and powertrain development. It is powered by a 2.2-litre Duratorq diesel engine built at the Ford Dagenham engine plant.

It offers class-leading load-carrying ability, including innovative loadspace features such as the load-through hatch in the bulkhead for extra-long items.

The driver also benefits from the latest Ford technologies like Lane Keeping Alert and Ford SYNC and it remains the only vehicle in its segment to achieve the maximum five-star Euro NCAP rating.

Ford engines continue to innovate THE accolades keep on coming for Ford’s internationally acclaimed 1.0-litre EcoBoost engine – the latest is the Society of Motor Manufacturers and Traders (SMMT) Award for Automotive Innovation.

The 1.0-litre EcoBoost engine, International Engine of the Year in 2012 and 2013, won the award, which highlights advanced R&D and innovation in the UK automotive industry, against a shortlist that included the new McLaren P1 supercar.

The highly acclaimed engine delivers 125PS and, in a Ford Fiesta, achieves 65.7mpg and CO2 emissions of just 99g/km. It was designed at Ford’s research and development centres in Dunton and Dagenham in the UK. The 1.0-litre EcoBoost engine is currently available in the Ford Fiesta, Focus, BMAX, C-MAX, Tourneo Connect and Transit Connect, and will also feature in both the forthcoming Ford EcoSport SUV and the next generation Ford Mondeo.

For further information on any vehicle in the Ford range please contact the Ford Business Centre on 08457 23 23 23, email info@fordfleet.co.uk, or visit www.ford.co.uk/fordfleet

Ford News Feature // 05

inbrief All-new Ford Transit breaks cover

The all-new Ford Transit provides best-in-class cost-of-ownership and load carrying capability, with ECOnetic versions offering a six per cent improvement in fuel economy.

The two-tonne model offers significantly reduced maintenance and repair costs, exceptional durability and cargo volumes increased by up to 11 per cent. Transit ECOnetic models deliver best-in-class CO2 emissions from 169g/km, equivalent to combined fuel consumption from 44.1mpg.

Powered by a 125PS 2.2-litre Duratorq TDCi diesel from Dagenham, equipped with Auto-StartStop and Acceleration Control, the Transit ECOnetic range now extends to six van models up to 3.5 tonnes GVM. The standard 2.2-litre Duratorq diesel engine has a choice of three power ratings (100PS, 125PS, 155PS) and a 6-speed manual transmission; the optional 125PS and 155PS HDT6 engines meet Euro HDT VI emission standards.

Available in front-, rear- and allwheel drive versions, Transit offers 2-year/30,000 miles service intervals, with scheduled maintenance over 90,000 miles cut from 5.4 to 4.2 hours over the outgoing model, and class-leading nonscheduled maintenance times.

inbusiness

New head of corporate sales at BMW B

MW UK has appointed Matt Bristow as its new head of corporate sales, replacing Steve Chater (pictured) who has taken on the role of general manager, product and market planning.

Bristow, who was formerly general manager, used cars and internal sales, has been with BMW UK since September 2010 following 10 years in senior management roles at BMW Financial Services and leasing subsidiary Alphabet.

In his new role, Chater will take responsibility for BMW products and product strategy, still including the corporate market, volume and pricing, market and industry intelligence and communications with dealers and customers.

Chater said: ‘I have had five amazing years in fleet and during this time met some great friends and industry professionals. I am very proud of what we have achieved since I took responsibility for BMW fleet at the beginning of 2009. I have overseen the launch of over 40 new models into the corporate market, the development of MINI Corporate and the launch of the iconic BMW i3 at the end of last year.

‘This along with consistent focus on customer satisfaction via the Corporate Sales team has ensured BMW has been consistently ranked number one by our customers and we have received over 100 accolades which I am immensely grateful to the industry and our customers for their loyalty.’

fleetweet a few soundbites from a month in fleet

@OwenReady (Owen Ready, editor, Car Design News)

"The C-Class has grown to take account of people's increasing average height" not sure how true this is since last car. #Evolution

@SteveFowler (Steve Fowler, WCOTY judge and editor of Auto Express)

BMW i3 – World Car of the Year judging this weekend. Is it a contender?

You bet. Bloody brilliant: drives well, good range, well made #wcoty

@AAPresident (Edmund King, president, The AA)

56% drivers according to AA/Populus poll in AA/ Pernod Ricard campaign do not know when it is safe to drive the morning after drinking.

@ bobbyllew

BiK now most important factor in fleet driver car choices Benefit in Kind (BiK) tax is now more influential than other factors such as car specification and fuel economy in fleet drivers’ vehicle choices, according to new research from ALD Automotive.

In 2012, ALD's survey of 1,000 fleet drivers found car specification to be the most important factor (25%) in choosing their next vehicle, over fuel economy (22%) and BiK taxation (14%). However, 2013 has seen a significant change in driver attitudes with BiK tax now being classed as the most influential factor (39%), followed by car specification (no change at 25%) and fuel economy (17%).

Diesel biofuel suspected in winter breakdown outbreak Thousands of diesel car fleet drivers could face a surprise breakdown due to a problem with the quality of diesel fuel being sold on forecourts throughout the country.

The problem results in diesel fuel filters becoming blocked by the formation of a gel-like substance in the diesel. This can block the fuel filter thus starving the engine of fuel and may result in the engine not starting or in a loss of power. The amber engine malfunction indicator light might also show.

The problem affects diesel cars but is not specific to any particular vehicle age or make. Data suggests the issue is more prevalent in eastern parts of England and Scotland, with the greatest concentration of breakdowns occurring in the North East, and can arise from diesel purchased from any type of fuel retailer.

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(Robert Llewellyn, comedian and actor)

Not at the same time you understand, my journey from London to Winchester to home is 178 miles. #rapidcharge makes it possible.

@ToyotaPR (Scott Brownlee, head of PR and social media, Toyota GB)

Hybrid Auris +48.3% vs. 2012 making it the UK's best-selling hybrid model of any manufacturer.

Fleet registrations up 5.7% for 2013 Fleet car registrations rose 5.7% last year as the new car market put in its best performance in five years.

Latest figures from the Society of Motor Manufacturers & Traders (SMMT) show that a total of 2,264,737 cars were registered in 2013, up 10.8% on 2012 and exceeding the organisation’s 2.25 million forecast for the year.

Growth was again supported by private registrations, which rose 15.6%, but it was actually the sub-25 “business” sector that saw the highest percentage increase, with a rise of 18.0% from 89,668 to 105,836 units.

The SMMT has forecast that the 2014 market is expected to stabilise with sustainable growth of around 1% over the year.

inbusiness

In the dark The Insider bemoans the increasing number of switched off street lights.

I

was out running the pavements in the middle of town the other evening and was slightly alarmed to notice how many street lights weren’t working. Plodding along, I had been amusing myself with the thought that perhaps the lights were off in areas where people had not paid their council tax. Then later, reading this esteemed publication, I discovered this is in fact a ploy by local councils to save money. And, lest you think I keep very odd hours, they weren’t sticking to the suggested hours of midnight and 5am; this was early evening.

So drivers are warned to look out for vulnerable road users – which will be me when I fall flat on my face because I’ve tripped over an uneven surface I couldn’t see, or slipped up on wet leaves. We won’t be able to see potholes so well either when we are in the car, so we can expect even more damage to our wheels and suspension. Oh, and given the poor state of the average Brit’s eyesight, they won’t be able to read road signs either.

I wonder if these councils have calculated the actual cost saving in electricity, versus the clearup cost of each additional accident which happens as a result of poor street lighting?

Moving on, recently there has been a series on TV about the rise of the British cycling team to take honours at the Tour de France and then Olympic Gold shortly after. Cycling is big in Britain as a result of their success and so the top names have the added responsibility of all sportsmen to act as role models for those who look up to them. I include among “sportsmen” those former sporting heroes who are now members of the team, but in supporting roles.

So, imagine my dismay when we are treated to a TV camera inside one of the team cars, and the team director – a former well-known competitive cyclist – is not only driving the team car but also talking to the riders on ship-to-shore handheld radio, and watching them on some kind of monitor in the front of the car; all this while on the move amongst other traffic. The passenger is

08 / fleetworld.co.uk

sitting with his hands in his lap apparently doing nothing. In this day and age, how does that set any kind of example to young drivers that driving is the primary job in hand and that it requires total concentration. I shall, of course, complain to the team.

And finally for this month – top marks to leasing company Zenith who have launched a new “E-Motion strategy” offering all types of electric vehicles to both company car drivers and salary sacrifice, with leases including several days’ daily rental of a traditionally-fuelled car, for occasional journeys outside of the electric vehicle’s range. Now I can see that encouraging take up in greater numbers. Electric vehicles continue to evolve although I see that electric sports car manufacturer Tesla has had no less than Crossovers three instances of the battery Seasonal demand, pack catching fire. The Tesla especially for Qashqai and ix35, remains strong. however is one sexy motor car and a far cry from the Mid-size MPVs Enfield Thunderbolt.

In short supply, VIPDATA says If you haven’t heard of Peugeot 5008 and Renault the Thunderbolt before – Scenic are selling well. and I thought the name sounded more like a motorbike or perhaps a steam train – these little beauties were built on the Isle of Assistance systems Wight from 1966, as the Used buyers see these as a result of a competition run liability, says VIPdata. by the United Kingdom Electricity Council. Even Nissan LEAF then, the car had a range of A 103-day average on forecourts up to 56 miles. Production makes the EV the UK’s later switched to a Greek second-slowest selling island (the company owner was used car, says Glass’s.

Greek) although they were still assembled in the UK, but ceased ten years later, allegedly because it was too expensive compared with cars like the MINI, but perhaps in reality it was just too far ahead of its time.

HOT NOT

s er le ch ilab line ou va on eV w a er d no or to

1 in 3 of your drivers would have trouble getting from A to B Incredibly, 1 in 3 drivers would fail an eye test. At Specsavers we know how important the safety of your drivers is to you. So, just like their vehicles get an MOT, we can make sure their eyesight is legal and roadworthy too, and not a risk to themselves or other road users.

With the brand new online eVouchers from Specsavers, we believe the best value corporate eyecare scheme is now the easiest too. Now you can simply order and pay for eVouchers online and email them direct to your staff, saving you all time and paperwork. What’s more, you’ll automatically get detailed feedback on whoever’s redeemed an eVoucher, such as their retest dates, at no extra charge.

For just £17, your drivers can have a thorough professional eye test at a Specsavers store. Or for only £35, they can have an eye test plus a pair of glasses from our £45 range, or a £45 discount towards other ranges. It’s peace of mind for both you and them.

To find out more, call 0115 933 0800, email uk.corporateeyecare@specsavers.com or visit us at specsavers.co.uk/corporate

Source: 677 vision screenings, Specsavers Drive Safe Campaign 2012.

Conditions apply. See brochures for details. ©2013 Specsavers. All rights reserved.

inbusiness

Back in contention Peugeot aims to grow on the back of fleet sales through its dealer network, says Curtis Hutchinson, editor of Motor Trader.

P

eugeot has sought to reinvent itself in recent years. Once a major volume player, up there behind Ford and Vauxhall, and one of the biggest fleet brands, the carmaker overreached itself in the UK by becoming too reliant on fast churn daily rental business and subsequently spent time in the wilderness while it regrouped.

At the turn of the new millennium Peugeot enjoyed a market share of 8.5%. It now hovers just over the 5% mark. Despite this dip the UK is the brand's third biggest international market after France and China and is now enjoying a product led revival with a succession of desirable new generation models, with more waiting in the wings.

The latest generation 308 (so different that 309 might have been a more appropriate name) brings new levels of interior space and quality to a C-segment long dominated by the Focus and Golf. With its stylish good looks, engaging driving characteristics, high specifications, low emissions and aggressive pricing, Peugeot has every right to be confident that it can win over company car user-choosers.

Behind closed doors even Peugeot would probably admit that prior to the 3008 crossover, it had lost its mojo. The outgoing 308, launched in 2007, did its job but its dullness never threatened to set the sector on fire. Curiously the new model is closer in terms of DNA to the hugely successful 306 which could help win back company car drivers who left the brand.

Tim Zimmerman, the UK managing director of Peugeot, is confident the new 308 line-up will turn around the brand's fortunes by winning conquest business, as it has already achieved with the 208 and 2008, and grow its share of both the fleet and retail sectors.

‘With our new cars we are able to conquest business and with the new 308 we should be able to take business from other manufacturers whether they be German, Korean or others.’

Total sales will represent a third of all Peugeots sold in 2014 and are expected to track the prevailing trend in the C-segment with an even split between fleet and retail.

For Zimmerman it's all about growing market share within fleet without over heating the daily rental market.

‘We want to be in the true fleet market. We want to do our share of all the fleet segments, whether that be big fleets, small fleets or national daily rental.’

Zimmerman said an important part of its fleet appeal, for the brand's cars and vans, is to win and retain small local businesses through its dealer network. This is an area targeted for growth.

To prove the point this month Nick Crossley becomes the brand’s head of business sales, a newly created position with responsibility for improving sales of both cars and vans to businesses through the dealer network.

‘We are a good fleet manufacturer. We have a history of supplying fleet businesses and have an understanding and competence in fleet business.

We've probably neglected, to an extent, local fleets which are always more difficult to get to as it involves wearing out your shoe leather.’

Peugeot has also addressed the needs of local firms by setting up a network of dealer-based accredited business centres, complete with fleet specialists. It is also more actively promoting its in-house funding provision through Peugeot Contract Hire.

‘We want to get the focus back to local businesses.

We can negotiate the major national fleets and inevitably the dealer will deliver those vehicles and service them but we cannot negotiate at local fleet level, that is clearly a dealer's responsibility and that is where they have their biggest added value opportunity. We feel with our range of cars and vans we can get more into that market and we want to encourage the network to invest in it.’

Indeed this year Peugeot expects to have better supply of its van ranges, a market in which it performs strongly with a market share of around 8%, to cater for growing demand from businesses emerging from the recession.

‘We have an opportunity with vans that within the Peugeot network we probably haven't been grasping as much as we could. Because we have been supplying some large national companies, in some cases we have lacked supply for smaller local businesses and therefore lost a little focus. We will be focusing more on them in 2014, we'll have better supply and will be attacking the small business market a lot stronger than we have been.

‘Small businesses are the holy grail of the sales environment and we need to have a bigger focus on that.’

Peugeot is back in contention with a clearly defined new focus.

fleetworld.co.uk / 11

xDRIVE. THE INTELLIGENT FOUR-WHEEL DRIVE FROM BMW. xDrive is the permanent four-wheel drive system from BMW. It ensures the best possible traction at all times, proactively enhancing agility and improving stability in bends or on uneven surfaces such as wet roads, ice or snow. Combined with the ABS and stability control systems, the intelligent xDrive system constantly monitors the driving situation and responds to changes in traction within milliseconds, subtly redistributing engine power to the wheel or wheels with the surest footing. Unlike other four-wheel drive systems, BMW xDrive is fully variable, meaning exceptional traction on difficult terrain.

To find out more, call 0800 777 113 or visit www.bmw.co.uk/xdrive

Official fuel economy figures for the BMW range: Urban 13.8-64.2mpg (20.5–4.4l/100km).

Extra Urban 26.2–83.1mpg (10.8-3.4l/100km). Combined 20.3–74.3mpg (13.9–3.8l/100km). CO2 emissions 325–99g/km. Figures do not include BMW i models.

Figures may vary depending on driving style and conditions.

BMW Corporate Sales

bmwcorporate.co.uk Tel: 0800 777 113

The Ultimate Driving Machine

BAROMETER Making sense of the surveys

We’ve pulled together the pertinent points from the myriad of research done in the fleet industry this month to give you a clearer view of what’s really going on...

SMEs The UK’s SME population reached a six year high during 2013, according to new data released by the National Association of Commercial Finance Brokers (NACFB).

According to the NACFB, England has seen a 4.6% rise in SME numbers since 2011 (climbing to 86,435 companies), closely followed by Scotland at 4.5%.

In both cases the revival of small business fortunes has outstripped larger businesses, whose numbers have grown by 3.3% and 3.9% respectively.

Wales has experienced just 0.3% SME growth in the last two years (vs. 5.5% for large employers).

Small business numbers in Northern Ireland have fallen by -1.9%, while its larger business population has shrunk by -2.5%.

‘The SME population has been the first to bounce back after the financial crisis, suggesting an ability to adapt quicker than some larger businesses and respond to customers’ changing needs,’ explained Adam Tyler, CEO of the NACFB. ‘But their small size also leaves them vulnerable to funding shortages, legislative change and the ebb and flow of the economy. As the UK recovery moves into second gear, SMEs will need a further hand to sustain their early growth.’

Source: NACFB

tyre pressure In addition to the serious safety risks posed, under-inflated tyres also cost motorists more in fuel, as a survey carried out on the staff at Yorkshire NHS Trust reveals.

Michelin checked the tyre pressure of 75 employee’s vehicles and found that 49% of tyres were at the correct pressure – better than the national average of 28%.

24% of the employee’s tyres were classed as “acceptable”.

Whilst 20% of cars had at least one tyre “dangerously” or “very dangerously” under-inflated.

Source: Michelin

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If the results from the recent test are indicative of the 2,000strong fleet at the Trust, Michelin estimates fuel savings of £21,750 could be made each year just by employees ensuring their tyre PSI is correct.

‘Now we know how much of a difference tyre pressure can make we will make a concerted effort to encourage all staff to take action. It’s such a simple step but the savings clearly add up,’ commented the Trust’s fleet manager, Leigh Hancock.

sun dazzle The number of claimants citing sun dazzle as the cause of an accident has increased, according to statistics taken from the DfT’s Road Casualties in Great Britain: 2012 Annual Report.

The dazzling sun accounted for 2,905 accidents in 2012, a 12% increase over the 2011 figure.

41% of all sun dazzle accidents last year were on A-roads, compared to 1.7% on motorways.

Weather-related conditions, such as rain, sleet, snow and fog were the second highest contributory factor to road traffic incidents after human error, accounting for 2,448 accidents in 2012. Headlight glare, spray from other vehicles and dirty, scratched or frosted windscreens were a factor in a further 814 incidents.

Source: Department for Transport

icy roads The vast majority of councils are to maintain or increase their stockpiles of salt this year as they prepare for colder weather, a Local Government Association survey of councils across England and Wales has revealed.

95% of councils are maintaining or increasing their stockpiles after 1.3 million tonnes of salt were stored in depots in 2012.

82% plan on using GPS trackers on their gritters this year, as well as liquid de-icers, brine and sugar-coated salt – which are less likely to be blown off roads by wind or traffic.

91% of councils will be using Twitter to keep residents updated on weather warnings, gritting activity and road disruptions this winter.

79% of councils will use community grit bins so members of the public can access salt and are recruiting snow volunteers to help spread salt on pavements and paths.

Source: Local Government Association

for the latest daily news from the fleet industry, visit fleetworld.co.uk fleetworld.co.uk / 15

inbusiness

What I’ve learnt Chris Chandler, principal consultant at Lex Autolease, on the changing face of fleet and preparing for the future.

Mapping the journey In 17 years as a consultant in the fleet industry, I’ve seen a significant shift in the relationship between companies and their fleet service providers. Where the focus was once on internal resourcing, there’s now far greater reliance on the expertise leasing companies can offer. Particularly in the past five to 10 years, in response to the volatile financial climate, organisations have looked to their service providers for strategic guidance as opposed to traditional day-to-day fleet operations.

Future drivers In recent years, the economic downturn has been the primary catalyst for change within many organisations. As the demand for cost-cutting and cost-saving solutions was pushed up the agenda, leasing companies found themselves working more closely with customers’ financial and procurement departments. Combined with taxation and legislative changes, advancements in plug-in technology and alternative fuels, organisations are dealing with significant external forces – for better or worse.

Changes for the long haul Looking to the future, our role as a business partner is likely to become more critical. I believe we

FIN fleet in numbers

The power of plug-in technology Although confidence in electric and plug-in vehicles has been cautious up to now, we expect to see a continuing increase in uptake as manufacturers develop new products in response to market demands. Combined with the Government’s pledge to invest tens of millions of pounds in this sector, we expect to see a sustained period of growth in the future. But like all new technology, it doesn’t come without its limitations and challenges.

Gearing up for the future It looks like 2014 will be quiet on the taxation and legislative front before significant BiK changes come into effect in 2015, especially for ultra and zero emission cars. This presents an excellent window of opportunity for companies to start preparing now.

20% £19,250

Reduction in incident rates at Ingersoll Rand after signing up to a three-year incident management deal.

SOURCE: FMG

16 / fleetworld.co.uk

will continue to evolve into an overall mobility and business solutions provider. Within that shift, we’ll see a growing demand for specialist support, guidance and advice in a consultancy capacity coupled with the ongoing development of userfriendly ecommerce and online management resources for customers at all levels. Sole supply contracts will undoubtedly be required to facilitate this close partnership approach.

Price of Volkswagen’s new e-up! – the carmaker’s first electric vehicle.

SOURCE: Volkswagen

inbusiness

Q &A

Last month saw Leasedrive announce its majority acquisition by private equity investor HgCapital. Commercial director Roddy Graham tells Fleet World the ins and outs of the deal.

What does the deal involve?

HgCapital has bought the business and all existing shareholders (management and Lloyds Development Capital) have reinvested to the value of 20% of the new company.

Why has the deal been undertaken?

Our principle investors LDC invested in the business back in 2008. Three to five years is a fairly normal holding period for private equity investments. Accordingly we have spoken to various interested investors and have been very impressed with HgCapital’s focus and clarity of thinking. We look forward to continuing to develop our business with the support of HgCapital as an ambitious new investor.

How will the executive management team change?

There will be no change to executive management; David Bird, myself and the executive team will

continue to run the business. The only change will be our non-executive chairman will step down to be replaced by Jon Walden.

What are HgCapital's goals with the deal?

HgCapital has shown great interest, knowledge and ambition for our sector. We look forward to enjoying HgCapital’s support as we continue to grow and develop our business.

What will it mean for customers?

No change – in essence we have simply replaced our old principal investor with a new one. All other aspects and management of the business remain unchanged.

What will it mean for the business going forwards?

Continued investment and support to help Leasedrive continue to grow and develop our business through on-going investment in people, products and systems.

trading places

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in

in

Leasedrive welcomes Jon Walden to team Former Lex Autolease managing director Jon Walden has been appointed as non-executive chairman at Leasedrive, replacing Peter Opperman who will step down.

The move follows the majority acquisition of Leasedrive by private equity group HgCapital (see above).

SEAT’s new head of fleet and business sales Peter McDonald, formerly head of planning and supply at SEAT, has been appointed as the brand’s new head of fleet and business sales.

The appointment, which will be effective from 2014, comes as former incumbent Steve Robertson leaves the company.

ARI Fleet UK announces leadership appointments ARI Fleet UK has finalised the organisation of its leadership team with two new appointments.

Operations director Romy Bria transfers from ARI Fleet Canada and Jason Chamberlain joins from BT Fleet as sales director, completing ARI’s leadership team.

Keith Allen, managing director at ARI Fleet UK, said: ‘The addition of Jason and Romy to our senior leadership team is the final piece of the puzzle for us, and cements the foundations we have been laying for the business over the last two years.’

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Fleet industry responds to Autumn Statement

T

he Autumn Statement announcements that fuel duty will be frozen until 2015 and that the paper tax disc will be axed 93 years after it was introduced have been broadly greeted by the fleet industry.

In his speech Mr Osborne said that he was cancelling the 2p-a-litre rise due next September and would be freezing fuel duty until May 2015.

He added that the move means that compared with the previous government’s plans, petrol will be 20p a litre less.

‘That’s £11 less every time you fill up. A saving for drivers over this Parliament of £680,’ he said.

In response, David Brennan, managing director of LeasePlan UK, said: ‘The announcement of a further fuel duty freeze shows that the Government understands the important role our nation’s drivers play in the economic recovery. With UK fuel prices among the highest in the world, this measure will go some way to easing the ongoing financial challenges faced by motorists and businesses. We are also pleased to note the simplification of the outdated vehicle tax disc system.’

Meanwhile the news about the tax disc was welcomed

by Hitachi Capital Car Solutions.

Tim Bowden, the firm's head of operations, said: ‘The abolition of the physical tax disc is great news and it is long overdue as the police already have the technology to see if a car has been taxed. This new approach means both us and our customers can look forward to efficiency gains as we will no longer have to post out new tax discs and follow up to ensure the discs are being displayed.’

The Autumn Statement also saw the Government unveil its infrastructure spending plan, which will see over £375bn of planned public and private sector infrastructure investment and includes plans to target public sector fleets with EVs and to drop the A14 toll.

The Autumn Statement also included government plans to help put the UK at the forefront of driverless technology.

Under the plans, the Government will look to make the UK a world centre for the testing and development of driverless cars, adding that it will conduct a review to ensure that the legislative and regulatory framework to support this aim is in place, reporting late 2014. It will also create a £10m prize fund for a town or city to develop as a testing ground for driverless cars.

In response, David Raistrick, UK automotive leader at Deloitte, said: ‘The UK leads the way in cutting edge technology, so this is an obvious investment for the UK to make to remain at the top of the industry. Driverless cars will become a reality and it is just a question of when, not if, it will happen. The development will open the door to significant opportunities for the UK economy as it will revolutionise how people spend time in their vehicles. Safety will be paramount and the automotive manufacturing industry needs to work alongside technology developers in order to minimise the risks associated with driverless cars.’

fleetworld.co.uk / 19

inbusiness

Smarter data

Cheaper and more comprehensive in their data collection than ever before, dashboard cameras have become the frontline weapon in the fight against insurance fraud. Alex Grant finds out how.

What is it?

Smart Witness is one of a growing number of dashboard cameras on the market, popular not only with fleets but increasingly with private drivers too.

The device records court-admissible video footage which is being used to settle insurance disputes and curb false claims.

It’s not hard to see why they’re becoming popular – a recent study by the AA showed personal injury claims rose 60% since 2006, despite a 20% drop in accidents overall, and now account for 1,500 claims per day or 550,000 per year. An estimated 60% of all whiplash claims are also said to be dubious.

How does it work?

Contained within a tamper-proof box, the device features a 170-degree wide angle lens, GPS sensor and accelerometer, all of which record data about the journey which is stored on an SD card. This can either be hard-wired into the vehicle or plugged into its cigarette lighter, and attaches to the windscreen.

This allows it to record most of the forward view but also include location, speed, braking and impact G-forces after an accident, plotted on Google Maps. It can grade driver behaviour and Smart Witness claims a 0.002% failure rate for the device.

20 / fleetworld.co.uk

The results: Dashboard cameras are a growing market. SmartWitness is claiming a 40% rise in sales year on year, with £20m combined insurance premium reductions for its customers, regardless of their fleet size and type.

Tristar, a chauffeur company based in Middlesex, has the cameras on its 460 cars, and says they will save £60,000 in running costs per year through reduced insurance premiums and an increase in sales, as customers like the reassurance.

SmartWitness cameras have already been used to settle a £4,000 insurance claim, capturing the third party damaging a TriStar vehicle on the motorway and driving away.

Brian Yeardley Continental, a pan-European freight company based in Wakefield, also has SmartWitness cameras on its 43 lorries and eight company cars. These are said to have reduced the company’s insurance bill from £135,000 to £110,000, while cutting accident rates in half and deterring thieves and stowaways.

The cost: SmartWitness costs £149 for the standard version or £239 for the professional edition, the latter of which is a modular system which can be connected to telematics units.

MOKKA TECH LINE

CO2 120g/km† FROM

BiK 19%* FROM

COMBINED

MPG 62.8mpg† UP TO

With so much high spec equipment as standard including satellite navigation, Bluetooth®, dual-zone electronic climate control and DMB radio, coupled with a low P11D – more really is less.

FROM

P11 DREAM

P11D £15,769

Pre-book your FREE** 3 Day Test Drive at www.vauxhallfleet.co.uk/testdrive or call 0870 240 4848

VAUXHALL FLEET Call 0870 010 0651 | visit www.vauxhall.co.uk/fleet

Official Government Test Environmental Data. Fuel consumption figures mpg (litres/100km) and CO 2 emissions (g/km). Mokka Tech Line: Urban – 32.5 (8.7)-52.3 (5.4). Extra-urban – 49.6 (5.7)-70.6 (4.0). Combined – 41.5 (6.8)62.8 (4.5). CO 2 emissions 158-120g/km. † = Offi cial EU-regulated test data are provided for comparison purposes and actual performance will depend on driving style, road conditions and other non-technical factors. * = 2013-14 tax year. General Motors UK Limited, trading as Vauxhall Motors, does not offer tax advice and recommends that all Company Car Drivers consult their own accountant with regards to their particular tax position. ** = Excludes fuel and lubricants; congestion charges; parking and speeding fi nes and the £250 insurance excess (if applicable). 3 Day Test Drive vehicles are subject to availability and terms and conditions apply. Please refer to www.3daytestdrive.co.uk for full terms and conditions. Drivers must be 25 years or older and is available for Mainland UK only. All fi gures quoted correct at time of publication (January 2014).

g fleet e k

Morpher bike helmet

Olloclip

Olloclip is a four-in-one clip-on lens system designed to expand the capabilities of the iPhone’s built-in camera. New shooting modes include a 180° fisheye lens, wideangle and 10x and 15x macro lens for a focal distance down to 12mm, all made using high clarity glass with aircraftgrade CNC-machined aluminium bezels.

Price: £59.95 from olloclip.com

Asus Nexus 7

The second generation of Google and ASUS’s jointly-developed tablet offers the latest mobile technology, including wireless charging capability and what’s claimed to be the sharpest HD display on the market.

Scratch-resistant glass and a 10-hour battery life both mean it’s ready for the road, while dual-band WiFi and optional 4G LTE give it the connectivity to match its processing power.

Price: From £199 from asus.com

The world's first folding bike helmet makes it easier to stay safe without hauling bulky headgear around. Available from April 2014 onwards, it’s already surpassed safety regulations and the range is due to grow to include ski, skate and hockey helmets too.

Price: £48 from morpherhelmet.com

Pioneer NavGate HUD

A generation ahead of the OEMs, Pioneer has unveiled an augmented reality display compatible with selected smartphone apps. It creates a clear 30-inch navigation display simulated around three metres in front of the driver, streams audio via Bluetooth and shows directions, camera and speed limit warnings and the usual clock and and arrival time as part of the landscape.

Price: £599.99 see pioneer.co.uk for details

apps of the month

Fetchnotes

A standout note-taking app which allows you to group tasks via the familiar Twitter inputs for easy access. Simply hashtag notes from the same task, and tag other users via the @ symbol to share them. It’s accessible via iOS, Android and a web app for maximum flexibility and is completely free.

Price: Free from Google Play and iTunes Store

22 / fleetworld.co.uk

Living Earth

Living Earth could be the most beautiful alarm clock you’ll ever use. Showing live weather, cloud patterns, ice and snow coverage and storm movements on a stunningly rendered 3D earth, it also features a world clock and forecasting information with sunrise and sunset times.

Price: £1.99 from iTunes Store

Genius Scan

Using your smartphone’s camera, Genius Scan allows you to create multi-page PDF documents which can be printed or shared via Dropbox, Evernote or Google Drive and exported to iBooks. Enhancing tools include cropping, straightening and colour-boosting options for clearer scans.

Price: 99p-£1.99 from iTunes, Windows Phone and Google Play

Intelligent Fleet Management • sgfleet combine international experience with local knowledge • 25 years experience in managing complex fleets of cars and light commercial vehicles with a fleet in excess of 80,000 vehicles • A focus on providing world class, flexible and innovative fleet solutions to a range of customers • sgfleet’s customer base includes large corporate organisations, small to medium enterprises and public sector entities • A full range of fleet funding and management products including a unique salary sacrifice structure, are underpinned by industry leading online reporting capabilities

Innovative Fleet Management, Leasing and Salary Sacrifice

0845 154 0721 www.sgfleet.com Contact sgfleet for your free desktop fleet review to establish how you can operate your fleet more efficiently

inbusiness

Porsche launches corporate sales initiative

P

orsche has relaunched its corporate sales presence, aimed at making it easier for the fleet and leasing industry to work with the brand and to improve the fleet customer’s experience.

The company has undertaken a two-year project, collecting feedback from the fleet and leasing industry to find out how Porsche can be better integrated into the market.

A corporate sales manager was appointed in May this year, and the company has since been working to improve its information provision to leasing companies and residual value setters, including SMR data for the first time, allowing them to position the cars better.

Epyx 1Link went live at all Porsche Centres in October, alongside national menu pricing and a newly launched business section of the website containing contract hire examples for the entire range. A fleet of demonstrators has been made available to leasing companies to raise awareness of the reliability, performance and high residual values among key customers.

Jonathan Maynard, pre-owned and corporate sales manager, said the launch is timely. The Macan SUV (pictured) launches into a fleet-dominated sector in

the first quarter of 2014, offering high performance and CO2 emissions of 164g/km for the diesel version.

The Cayenne and Panamera, the latter now including a 71g/km plug-in hybrid variant, are also sold into fleet-heavy sectors, while improvements to Porsche’s presence are aimed at raising their profile.

But, says Maynard, the company isn’t aiming to dramatically alter its image in the UK. Sales are expected to be higher than last year’s 7,995 units this year, but less than 9,000 in 2014 even with the Macan added, and it will remain a retail-focused brand. The Macan also won't be offered with two-wheel drive.

‘We’re not about to embark on a massive new sales strategy; it’s very much a Porsche approach to corporate sales,’ he said. ‘We’ve never played our stakes particularly high within this sector, and we’ve not made it easy to do business with us. It’s not been intentional, but we’ve made it very difficult to deal with our product.

‘In the last four years our product range has changed completely and, with that, our appeal to the fleet sectors. We don’t want people to say it’s hard to deal with us, we need to make sure we’re not switched off.’

FLEET ASPIRATIONS Porsche Macan SUV launches in Q1 2014.

KEY FLEET MODELS Porsche Cayenne Diesel

Porsche Macan S Diesel

Porsche Panamera Diesel

Porsche Panamera S E-Hybrid

Sector Large SUV Price £47,000 Fuel 39.2mpg CO2 189g/km

Sector Crossover Price £43,300 Fuel 44.83mpg CO2 164g/km

Sector Luxury Price £69,922 Fuel 44.8mpg CO2 166g/km

Sector Luxury Price £88,967 (after gov grant) Fuel 91.1mpg CO2 71g/km

24 / fleetworld.co.uk

Business Mobility is Going Electric.

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But are they right for you?

With AlphaElectric, and our 4 part plan, we’ve applied some very clever thinking to help electric vehicles fit seamlessly into your fleet operation.

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Talk to us today, plug into our expertise, and take your electric fleet a great deal further.

AlphaElectric. It’s all part of our vision for the future of mobility.

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SIX SIX

of the best for 2014 Half a dozen of this year’s most important fleet launches.

By Alex Grant.

Mitsubishi Outlander PHEV

1

When? Summer 2014

Mitsubishi hasn’t announced prices for its first plug-in hybrid, but the target is total cost of ownership parity with a diesel. The drivetrain uses electric motors at each axle to offer fourwheel drive at up to 75mph and a range of 32 miles, but also features a petrol engine to boost power and provide a backup. It emits 44g/km and Mitsubishi is considering a commercial version.

Citroën C4 Cactus A production version of the Cactus concept is due to be shown early in 2014, launching into the C-segment. It’s based on the same lightweight platform as the C4 Picasso and shares its sibling’s split headlamps and clean body lines. Citroën is also likely to equip it with PSA’s pneumatic Hybrid Air drivetrain, and the customisable shockabsorbing body panels will make showrooms too.

When? Spring 2014

3

Mercedes-Benz C-Class Looking like a downsized S-Class, the three-pointed star’s bestselling car will be replaced in June. It’s longer in wheelbase but lighter overall than its predecessor, with launch engines including a 103g/km 168bhp diesel. Class-leading CO2 emissions are claimed for the 1.6-litre Renault-Nissan sourced diesel due shortly afterwards, while air suspension and a diesel hybrid are C-Class firsts.

When? June 2014

26 / fleetworld.co.uk

2

Ford Mondeo Demand and necessity in North America has delayed the next Mondeo, which is now due at the end of 2014. Styling follows the 2011 Evos concept, and powertrain options will be the broadest yet. These will include not only the core diesel choices, but Ford’s 1.0-litre, three-cylinder EcoBoost with a rumoured 140bhp and petrol-electric hybrid targeting sub-99g/km CO2 emissions.

When? Winter 2014

5

Nissan Qashqai Raising the bar for the crossover segment redefined by the original in 2007, the second generation Qashqai brings the formula up to date. The volume-selling 1.5-litre dCi 110 diesel now returns 74.3mpg and emits 99g/km, both of which are class-leading, and the newcomer is lighter and larger than the model it replaces. Those who need seven seats will have to wait for the X-Trail in July.

When? February 2014

6

Porsche Macan Sharing its platform with the Audi Q5, but with a bespoke chassis setup, the Macan gives Porsche an entry in the corporate-heavy compact SUV segment, positioned underneath the Cayenne.

The volume engine will be a 3.0-litre V6 diesel with 258hp, which emits 164g/km CO2, and Porsche has no plans to blunt the car’s sportiness with a low-carbon two-wheel drive version.

When? April 2014

fleetworld.co.uk / 27

4

Ford EcoSport

Ford’s Nissan Juke rival ticks a lot of boxes, but lacks the company’s usual magic, says Kyle Fortune.

SECTOR Crossover PRICE £14,995–£16,495 FUEL 44.8–61.4mpg CO2 120–149g/km

N

obody wants an ordinary vehicle anymore. The place of family hatchbacks has been filled by crossovers, SUVs have replaced MPVs and the supermini is next. Ford’s Fiesta may be one of the UK’s biggest selling cars, but Ford’s people talk of 150% growth in the B SUV segment, which to you and I means cars like the Nissan Juke.

So the EcoSport is Ford’s answer, one conceived in Brazil of all places, where this will be the second generation model, the first based on the pensionable Ford Fusion.

That, and the fact that UK EcoSports are built in India one of three worldwide plants that will churn out Ford’s new B SUV - underlines its status as a so-called “world car”.

It’s a global approach Ford has turned back to, with the forthcoming Mondeo derived using the same philosophy.

Thing is, the first generation Mondeo was too, and that didn’t really work in some markets where tastes differed.

The issue then is whether the EcoSport will suffer from similar issues of not being specifically targetted enough.

99mph top speed underlines that – but wind back your Using Fiesta underpinnings and Ford’s familiar small expectations and it’s able enough and will do 61.4mpg on petrol and diesel engine line-up, the EcoSport’s SUV stance the combined cycle. is more necessity than fashion in many of its markets, What it isn’t, is particularly remarkable to although UK buyers will be denied the option drive. Sure, it rides decently enough, of four-wheel drive other countries get.

FLEET FACT suppressing the worst the largely ripple free Those familiar engines include the 1.0-litre Spanish tarmac dished out, with body roll EcoBoost petrol, a 1.5-litre four-cylinder The first 4,000 remaining relatively well contained too given petrol and the 1.5-litre Duratorq TDCI unit. its height and comfort. The gearbox shifts The EcoBoost lacks the urgency to allow the UK cars will cleanly enough, though if you want to take EcoSport to live up to the latter portion of its be the top advantage of the highest of the driver’s seat name, and the Eco part will suffer dramatiTitanium spec. settings then you might find it a stretch to cally if you try to do so. That is what the reach it.

1.5-litre TDCI is for, which makes up for its Unusual for a Ford is that it is not an instant contender smaller 91PS output with a torque figure that’s far more for best in class to drive. Blame the steering perhaps, suited to the task in hand. It’s not quick or particularly which while reasonably weighted does little to inform. quiet if you push it – the 0-62mph time of 14 seconds and That’s a shame, as it’s bettered stylistically by others too, the French duo of Renault’s Captur and Peugeot’s 2008 make a case for themselves purely on visual appeal.

The EcoSport looks a bit like a greatest hits of Ford’s styling, mixing up Kuga, B-Max and Fiesta, but then adding a huge body coloured spare wheel cover to the boot - which itself is an odd side-opening affair.

Inside you get lots of kit, the first 4,000 in the UK coming in Titanium spec only, which means you ask for little. Add £1,000 to the invoice and it’ll come with leather, bigger wheels and some automatic lights and wipers, while a further £250 bringing Ford’s full-on Sync connectivity and entertainment system which piggybacks your smartphone for streaming internet audio and apps.

All very clever, and very familiar. It’s spacious inside with the rear seats offering lots of head and legroom, if at some expense of the boot’s capacity. All fairly ordinary, and lacking Ford’s usual sparkle, which in this rapidly growing market might just leave it at a disadvantage.

28 / fleetworld.co.uk

what we think highlights Passenger space Plentiful standard kit Raised driving position Comfortable ride

Ford’s usual driving flair might be absent, and that bootlid-mounted spare wheel an eyesore, but the EcoSport has enough appeal to steal a few sales away from Nissan’s segment-defining Juke. That Ford’s offering is the sensible, practical one is something of a turn around, though.

key fleet model Ford Ecosport 1.5 TDCi Titanium

fleetworld.co.uk / 29

Lexus GS 300h Phil Huff finds out if a low CO2 hybrid finally gives Lexus a BMW 520d rival.

SECTOR Executive PRICE £31,495–£43,745 FUEL 56.5–60.1mpg CO2 109–115g/km

L

With numbers like that, Lexus is hoping to take a larger exus has continued to invest in hybrid drivetrains share of the premium E-segment, intending to double while others stick with diesel. Since 2005, starting sales to 1,500 units in 2014. with the RX 400h, every model in the Lexus range The GS 300h retains the distinctive “spindle” grille that has had a hybrid option, from the CT hatchback right flows in to a collection of aggressive angular lines around through to the LS luxury model. the lights and bonnet.

The BMW 5 Series rivalling GS range, launched last Inside there’s a gloriously sumptuous cabin with a level year was no exception, with the 450h marrying up a of craftsmanship that could rival that of cars two or three 3.5-litre petrol engine. But a £50,000 price tag for the times the price. Lexus is also persevering with the “mouse” 450h put it out of the reach of most buyers. that controls the infotainment system – the equivalent of Now Lexus has put that right by dropping the entryBMW’s iDrive – though it’s not the easiest of systems to level 2.5-litre V6 petrol and replacing it with the far more use without spending significant time suitable hybrid unit from its smaller IS looking at a screen.

300h sibling.

That red lighting encourages you to That means a 178bhp 2.5-litre petrol press on, at which point the GS 300h is engine sits alongside a 141bhp electric found wanting somewhat. The 220bhp motor, both working in harmony to available just isn’t that much in what is produce a maximum power output of nearly two tonnes of car, so progress is 220bhp, harnessed by an electronically slower than you might expect. controlled CVT gearbox.

The CVT gearbox doesn’t help enthuThis is all very good news for comsiastic motoring either, allowing the pany car drivers, as the CO 2 figures engine to rev hard for extended lengths drop from the V6’s 209g/km to an altogether more impressive 109g/km on of time. Thanks to the drop from six to four cylinders, it also doesn’t create the the SE spec. Combined with a much most emotionally engaging noise, but at more reasonable price tag of £31,495, drivers could be making significant tax least the 12-speaker DAB audio system It may not be quite as will drown that out. savings against the likes of the Jaguar good to drive as the Kick back and relax though and you’ll XF 2.2d and BMW 520d SE. BMW 5 Series, but it’s Fleet managers will also be happy, find the GS makes a lot more sense. Out on country roads, the engine revs drop Lexus claims, as whole-life costs should more exclusive and and the cabin becomes ever more relaxbe almost indistinguishable from the good value if the figures sector favourite, the BMW 520d, while ing. That CVT gearbox is ideally suited stack up for real. Finally to a gentle style, so progress is smooth an official fuel economy figure of a genuine Lexus rival? and efficient, with the car frequently 60.1mpg over the combined cycle is switching to all electric mode. among the best in class.

what we think

30 / fleetworld.co.uk

Hyundai ix35 1.7 CRDi Blue Drive Subtle updates show Hyundai got most things right first time, explains Alex Grant.

SECTOR Crossover PRICE £20,210 (SE Nav) FUEL 54.3mpg CO2 135g/km

G

iven the pace of generational change at Hyundai, the ix35 could be excused for looking dated against the latest models in the range. But it speaks volumes for the crossover that, for its mid-life refresh, so little has changed.

Some 30,000 have found homes in the UK, and it’s put the carmaker firmly into the user-chooser arena. It’s the car with which Hyundai competes for a share of a segment containing the likes of the Nissan Qashqai and Volkswagen Tiguan. And, post-facelift, it’s the model which makes Hyundai’s hydrogen fuel cell drivetrain a series-produced reality.

So Hyundai hasn’t needed a radical overhaul. Updated ver-

sions are marked out by new LED-lined headlamps, optionally available with bi-Xenon technology, and the hexagonal grille is now bisected by a body-coloured bar. There’s been a noticeable attempt to upgrade plastics on commonly touched areas of the dashboard and door cards, successfully adding a more upmarket feel, while the navigation system now includes full postcode search – a bugbear with the old model.

The outgoing car’s 1.7-litre, 115bhp diesel engine is unchanged, available only with two-wheel drive. Hyundai has upgraded its 2.0-litre diesel and 1.6-litre GDI petrol engines, but range-lowest CO2 emissions are practically unchanged, at 139g/km dropping to 135g/km for the Blue Drive version which adds a Stop/Start system.

Claimed economy figures are easy to reach, though.

The ix35 also scores well on comfort. It’s spacious inside, and on the SE’s 17-inch alloy wheels it rides impeccably both at motorway speeds and around town.

Drop the rear seats and the load area swells to 1,436 litres, stacked to its high roofline.

There are some very strong competitors in this sector, and improvements to Hyundai’s own model range could easily have shown up shortfalls in the ix35. But with only subtle upgrades needed, it’s evident Hyundai got the crossover correct the first time around.

Toyota RAV4 D-4D Active

Alex Grant discovers the RAV4 has grown up into a good looking and versatile family car.

SECTOR Crossover PRICE £22,595 FUEL 57.6mpg CO2 127g/km

M

ost cars are getting bigger these days, but Toyota’s RAV4 has become so large that you could almost slot a two-wheel drive RAV2 crossover in underneath it. Something which, given the growth of the Juke-rival sector, is probably on the radar.

The RAV4 was an early pioneer of the modern crossover formula and, from its inception, available with two wheel drive. This is also true of the new car, using a 122bhp 2.0-litre diesel engine and offering 127g/km regardless of trim level. The larger 2.2-litre diesel is only available with four-wheel drive.

Styling is a departure from RAV4 norms, gaining Toyota’s aggressive new family “face” and looking like a muscular Auris. It’s no bad thing, with bulky wheel arches and high bumper cladding both adding to its on-road presence.

Despite its size, the engine happily hustles the RAV4 along at motorway speeds, where the cabin is almost entirely free of wind and drivetrain noise. Ride quality is excellent on the Active model’s smaller wheels, and the seats are exceptionally comfortable on long trips.

Boot and rear passenger space is excellent too, though the mechanism for folding the rear bench flat isn’t quite as neat as the Honda CR-V’s and there are no additional

handles inside the tailgate as found in the Auris Touring Sports. As a more versatile, rugged-looking alternative to the Avensis Tourer, customers wouldn’t be dissatisfied.

The crossover segment has become defined by the desirable urban-focused chic of the Nissan Qashqai in recent years, but the RAV4 has matured into a good looking entry in this segment. Ruthlessly practical and effortless over long distances, it might not be the beach-combing youngster’s car its predecessors once were, but it’s grown up gracefully and gained broader appeal in the meantime. fleetworld.co.uk / 31

MG3 3STYLE

High on value and easy to personalise, Alex Grant finds MG’s newcomer a pleasant surprise.

SECTOR Supermini PRICE £9,999 FUEL 48.7mpg CO2 136g/km

W

hile the MG3 isn’t a faultless re-entry into the supermini segment, I’d imagine dealers who remember selling the last of the MG Rover-era products will look at this as being exactly the car they needed ten years ago. It’s actually rather good.

Beneath the octagonal RAF graphics, racing stripes and Union Jacks, the MG3 is essentially the same product as is sold in China, the home market of parent company SAIC. This means, at long last, there’s nothing linking the new car to the Rover 200-based MG3 it replaced in Chinese showrooms.

It’s had a subtle cosmetic makeover for European consumers, and the chassis is tuned to suit the wide mix of road surfaces it’ll encounter. MG purists are unlikely to come on side yet, but with low insurance costs, plenty of personalisation options and an on-the-road price of less than £10,000 for the top-spec 3STYLE tested here, it shouldn’t have problems attracting extrovert young user-choosers.

Where the value proposition falls down a little is the single engine choice. The MG3 gets a 1.5-litre petrol engine with 104bhp and a need to be revved hard to make progress. With no diesel engine, sixth gear or Start/Stop system, range-lowest CO2 emissions are 136g/km.

However, it’s a lot better than it sounds. Ride quality is firmer than most, despite its small wheels, but it feels reassuringly mechanical to drive, grip is plentiful and there’s very little body roll. It’s also a practical shape, offering plenty of interior space and a usable boot, while red accents and Tron-like seat patterns stop the cabin feeling overly cheap.

So this really is a big step forward for MG. While it’s not up to segment benchmarks yet, the generation gap between MG3 and MG6 is huge and it bodes well for whatever model is next off of the Longbridge assembly line.

Ford Fiesta Zetec S 1.0 EcoBoost Sparky EcoBoost engine is a perfect fit for the sporty-looking Zetec S, says Alex Grant.

SECTOR Supermini PRICE £15,495 FUEL 65.7mpg CO2 99g/km

F

ord’s 1.0-litre EcoBoost engine may be bound for most of its model range, but it’s met its perfect match in the Fiesta. While the larger 1.6-litre EcoBoost has enthusiasts on side in the thoroughly enjoyable ST, its three-cylinder sibling has resulted in the best Zetec S for generations.

This is a fantastic pairing of engine and chassis in the standard car, but with its deeper bumpers, large alloy

32 / fleetworld.co.uk

wheels and sports interior add-ons the Zetec S looks and feels as purposeful as you’d want a car which drives this well to look and feel. It’s just enough to satisfy image-conscious drivers, without stealing the limelight from the ST. Despite the 57bhp drop in power, performance is impressive. The 1.0 EcoBoost is a peppy performer, keen to rev but also eager to pick up speed from just above idle, and that characterful three-cylinder growl adds to the fun.

Inside, the driving position is excellent and the materials lining the cabin are of a high quality. Choosing a Zetec S does, however, limit body choices to three doors.

The best news, though, is it’s even more affordable than the already great value ST. There’s a £1,500 price gap between the two, and with CO2 emissions of 99g/km and (provided you can keep the ever-eager engine at bay) fuel economy of 65.7mpg, it won’t cost a fortune to run. There’s also a diesel version, using Ford’s 1.6-litre TDCi engine, should restricted choice lists block access to the petrol.

The Zetec S finally makes sense as a warm hot hatch, benefitting from the lower CO2 emissions and increased responsiveness of the 1.0-litre EcoBoost engine tucked under the bonnet. A hot hatch this isn’t, but it’s got just enough of the ST’s endearing character to be a desirable part of the range.

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brilliant for business *5000 premature UK deaths a year due to combustion exhaust. Environmental Science Technology – Public Health Impacts of Combustion Emissions in the United Kingdom 21/03/12 (COMEAP – Committee on the Medical Effects of Air Pollution) Hybrid range fuel economy (mpg) Comb. 134 - 32.8; Urban 91.1 - 26.9; Extra Urban 80.7 - 37.9; CO 2 49 - 199g/km.

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Volvo V60 Plug-in Hybrid

A true Jekyll and Hyde hybrid for drivers lucky enough to tick the box, says Alex Grant.

SECTOR Compact Executive PRICE £44,275 (after government grant) FUEL 155.2mpg CO2 48g/km

V

olvo’s approach to electromobility is a distinctive one. The V60 Plug-in Hybrid offers tax-conscious CO2 emissions and the potential for staggering fuel economy, but it’s a true Jekyll and Hyde car, pairing this with near-T6 performance and all-weather traction.

Volvo’s familiar 215bhp D5 diesel engine is found up front, but the rear wheels are powered by a 70bhp electric axle, supplied by a lithium-ion battery under the boot floor. Fully charged, it’ll cover around 30 miles without burning a drop of diesel, and it can provide four-wheel drive traction when needed.

Combine the two, and the V60 changes character completely. The drivetrain produces 285bhp, propelling the two-tonne estate car 60mph in 5.8 seconds. But it’s a typical fast Volvo, effortlessly reaching high speeds rather than pinning occupants to their seats.

Aside from the silence in electric mode, it feels like a conventional automatic V60 to drive. It rides firmly and the boot loses a few inches in depth, but it’s a practical shape which can be stacked to the roof as needed. BiK at 5% helps offset some of the P11D costs for drivers.

What really impresses is the flexibility on offer. Unlike some plug-in hybrids, the V60 can drive at motorway speeds using only its electric motor, making it a great

commuter car. It’s also intelligent enough to engage the diesel engine as required, even in fully electric mode, but it only does so with a heavy prod of the throttle.

But this is a car which will suit a specific driver. Drivers covering long motorway miles are still better in one of Volvo’s new low-CO2 diesel engines. Those who commute less than 30 miles per day (60 if the office has a charging point) will rarely use the petrol engine and reap the biggest rewards – not only in terms of economy, but from the high performance estate car lurking underneath.

Hyundai i30 Tourer

The i30 sacrifices little of its good looks in the search for extra space, reckons Alex Grant.

SECTOR Lower Medium PRICE £19,295 FUEL 67.3mpg CO2 110g/km

H

yundai’s second generation i30 Tourer faces some of the broadest competition this segment has ever had to stand up to. Not only does it have to compete with established sales leaders from Ford and Vauxhall, but it has to fend off increasingly competitive crossovers and MPVs too.

In five-door form, the i30 looks, feels and drives like a two generation advance over the already accomplished

34 / fleetworld.co.uk

first-generation car. The same is true of the Tourer, which has matured from a worthy but slightly frumpy load carrier to a vehicle which looks like a subtly stretched version of the hatchback.

Yet it sacrifices nothing in load space. Boot volume, at 528 litres, isn’t far off an i40 Tourer with the rear bench upright. Fold the rear backrest, and it swells to 1,642 litres.

Both figures are, surprisingly, greater than in the ix35.

It’s very versatile. A low load lip, compartments under the boot floor and a roofline which doesn’t drop off too steeply mean it’s easy to cram large objects in the back without too much fuss. However, handles to release the rear bench from the tailgate end of the boot would be useful, and the seats don’t fold completely flat, forming a slight ramp at the front end.

Equipment is generous even towards the low end of the range. The Active trim tested here is one level above the entry model, but includes all the basics a fleet driver would need – a USB input, alloy wheels, cruise control, rear parking sensors, electric rear windows and a leathertrimmed steering wheel and gear knob are all desirable.

Hyundai’s intuitive navigation system would be too, but is only optional on the grade above.

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SPOTLIGHT New MINI

Something old something new Despite a retail focus, the new MINI hatch is the perfect recipe for fleet success, explains Alex Grant.

drivetrains The new MINI is the first to use only BMW-derived engines, rather than sharing units with PSA Peugeot-Citroen or Chrysler as in the last two generations. Developed in-house, these all use direct injection, turbocharging and variable valve timing, and can be equipped with either a six-speed manual or automatic gearbox, the former including a rev-matching feature on downchanges.

Both Cooper models come with 1.5-litre three-cylinder engines, built at the BMW Group’s Hams Hall factory. The petrol produces 134bhp and emits 105g/km CO2, while the 114bhp diesel is likely to be the fleet engine of choice with its 92g/km CO2 emissions and 80.7mpg fuel economy. Launch engines are topped out by the Cooper S, which uses a 189bhp 2.0-litre four-cylinder engine, and emits 133g/km CO2. Sport or Green driving modes are selected via a collar at the base of the gearstick, and the latter decouples the drivetrain under low loads to save fuel.

FLEET FACT British-built threecylinder diesel engine offers the range’s lowest CO2 emissions: 92g/km.

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technology Subtle changes to the dashboard mask a multitude of new features. The speedometer has been relocated to the steering column, making space for a central screen up to 8.8 inches in diameter to display functions such as satellite navigation and information from web-connected Android and iOS-compatible apps. A ring of colour-changing LEDs around the bezel bolsters this by showing distance to junctions, parking sensor data and information related to the selected driving mode. Bluetooth, auxiliary and USB inputs are now standard across the range, while new options include variable dampers, automatic cruise control, all-LED headlamps and a head-up display.

design Underneath the MINI’s slightly larger bodyshell is an all-new modular platform which will eventually underpin not only the hatch-based models but the Paceman and Countryman too. In the Hatch, the 28mm longer wheelbase has allowed easier access to the rear bench, while leg and shoulder room has been extended for all passengers, and boot volume has grown by 30% with the option to extend it into under-floor storage.

Drivers familiar with previous MINIs will notice the electric window switches are now relocated from toggles on the centre console to a more typical location on the door panels.

what we think...

This is the first complete refresh for the modern MINI, and predictably it's a subtle update of the outgoing design. But by sticking to a proven, popular formula, MINI can do no wrong with the replacement for its biggest selling global model. New technology joins the familiar multitude of customisation options, furthering the upmarket appeal of the first true premium supermini on the market.

Despite the high volumes, the hatch has enjoyed reliably strong residuals which last far beyond most fleets' replacement cycles, which helps offset the high pricing and sparse standard equipment. New engines will help reduce whole life costs further, for drivers and companies, even before figures are released for the entry-level MINI One, which could undercut the Cooper D's 92g/km. AG

fleetworld.co.uk / 37

SWOTTeam This month the SWOT Team analyses the strengths, weaknesses, opportunities and threats for the new BMW X5 against its closest rivals. Here is what they have to say...

Strengths

Weaknesses

Opportunities

Threats

AC The X5’s biggest strength in this group is BiK costs.

These are between £2,566 and £3,487 less over the next three years for the 40% tax payer.

AC The X5 has the smallest boot here and, with the Audi Q7, is the weakest off-road – however the majority of drivers won’t worry about that. The new version has far less characterful exterior looks, with much flatter panels which are obviously much better when it comes to aerodynamics, etc.

AC The opportunities are still there as a company car because there are major savings to be made when it comes to tax costs, etc.

AC As well as these rivals, the X5 is going to have to deal with major competition from the excellent new Range Rover Sport.

Competition in this segment has never been so strong and the BMW X5 is going to find it a lot harder than it has over the years.

MJ The 30d is the popular choice but a significant change is the addition of the 216bhp 25d with two and four-wheel drive. All engines are improved and now Euro 6 with Start-Stop-Automatic ECO PRO mode helps reduce emissions.

AS BMW is at the forefront in clean engine technology and this new model is no exception, 162g/km is exceptionally low for this size of vehicle and the competition will struggle to match this.

MW The X5 just got better in all departments, especially the styling. Great to drive and CO2 that makes it so competitive.

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MJ No great compromise here! As with all the cars in this sector, it is easy to lift the price if seduced by the myriad of options available!

AS X5 was a powerhouse in the large 4x4 sector with its macho and purposeful styling.

Unfortunately this image has been somewhat watered down now, more suited to the catwalk than the cattle grid.

MW It does look, from a short distance, very similar to the previous car.

MJ The addition of the fourcylinder 216bhp 25d in both rear wheel drive sDrive form as well as traditional 4x4 xDrive has good potential, particularly for city based drivers. A company car driver paying tax at 40% will save around £90 every month over the next three years compared with the already efficient 30d SE xDrive.

AS This sector has always done well with smaller businesses and this should continue for X5 with its appealing lower running costs than the competition.

MW The X5 will certainly get more customers looking at it, and being tempted by the new model due to its many improvements.

MJ Although this sector has continued to take people out of executive saloons and estates, there seems little likelihood of a fight back from that sector now that these large 4X4s have more efficient lower emission powertrains.

AS BMW might hold the lowest CO2 status for now, but other premium brands are working hard to beat this. Range Rover has stolen the top image crown.

MW The cost of buying and running any of these is also becoming prohibitive and cheaper, more efficient cars will be more appealing to many buyers.

Martin Ward (MW) Manufacturer Relationship Manager, CAP

BMW X5

Alan Senior (AS) Director, Vehicle Information Publishing

Mark Jowsey (MJ) Commercial Director, KeeResources KwikCarCost

Strengths AC Low BiK costs will be attractive.

MJ New four-cylinder 25d is also worth looking at.

AS 162g/km CO2 will be hard to match.

MW Great to drive, CO2 is competitive.

Strengths

Mercedes-Benz ML350 BlueTEC SE

AC Big looks, nice interior.

MJ A well-respected product, well built and with many happy drivers.

As with X5, ML is available with a four-cylinder diesel at a lower price.

AS Nice image, big on space.

AC Driving dynamics not quite as good as others here.

MJ Does not enjoy the awareness that you would expect, so often overlooked.

AS Styling has gone all Korean.

OTR: £47,460 P11D: £46,930 Fuel: 39.2mpg CO2: 189g/km RV*: £17,400 (37%) BiK: 32% SMR: £4,191 Fuel costs: £9,596 Insurance: £5,670 Finance: £6,336 NI: £6,476 VED: £995 Cost per month: £1,746

Strengths

Porsche Cayenne Diesel

AC On-road performance.

MJ Strong RVs and good MPG mean surprisingly low running costs.

AS The one to go for, cast iron RVs. MW Has done much better than expected.

Standard equipment: • Radio/CD with 5.8-inch screen • Bluetooth and USB • Cruise control • Metallic paint • Artificial leather upholstery • Satellite navigation Optional equipment: • Powered tailgate £545 • Adaptive suspension £1,775 • Auto parking with sensors £765 • Part-electric tow bar £950

AC Marmite looks.

MJ Diesel engine is a bit harsh.

AS Waiting list is irksome.

MW Looks good value, but spending £14,000–£15,000 on options is common.

OTR: £47,390 P11D: £46,743 Fuel: 39.2mpg CO2: 189g/km RV*: £24,525 (52%) BiK: 32% SMR: £5,206 Fuel costs: £9,596 Insurance: £5,445 Finance: £6,310 NI: £6,451 VED: £995 Cost per month: £1,563

Strengths

Audi Q7 3.0 TDI quattro S line

Weaknesses

Audi Q7

Standard equipment: • HDD/DAB Radio/CD and sat nav with 10.2-inch screen • Bluetooth, USB and aux inputs • Cruise control with auto brake • Front and rear parking sensors • Metallic paint • Leather upholstery • Powered tailgate Optional equipment: • Adaptive suspension £1,495 • Seven seats £1,410 • Fully electric towbar £945

AC Smallest boot and weak off road.

MJ Options quickly push the price upwards.

AS Latest X5 has lost some of its macho styling.

MW Looks very similar to the old one.

Weaknesses

Porsche Cayenne

BMW X5 30d xDrive SE OTR: £47,895 P11D: £47,665 Fuel: 45.6mpg CO2: 162g/km RV*: £19,600 (41%) BiK: 27% SMR: £2,917 Fuel costs: £8,249 Insurance: £5,550 Finance: £6,435 NI: £5,591 VED: £525 Cost per month: £1,594

Weaknesses

Mercedes-Benz ML

Andy Cutler (AC) UK Car Editor – Forecast Values Glass’s

AC Space and practicality.

MJ All the usual Audi trademarks plus a good level of standard equipment.

AS Strong image and presence, lower numbers, predictable residuals.

MW Still looks fresh, superb to drive.

Weaknesses AC Feeling slightly dated now and due to be replaced soon.

MJ Less interior space than expected.

AS Looking a little dated now.

MW Too big for many, high C02.

OTR: £47,975 P11D: £46,445 Fuel: 38.2mpg CO2: 195g/km RV*: £17,000 (37%) BiK: 34% SMR: £3,654 Fuel costs: £9,847 Insurance: £5,445 Finance: £6,270 NI: £6,794 VED: £995 Cost per month: £1,736

Standard equipment: • Radio/CD/Bluetooth with 7-inch touch screen • Cruise control • Part-leather upholstery Optional equipment: • Metallic paint £696 • Parking sensors £599 • Satellite navigation £2,157 • DAB Radio/USB/aux input £1,133 • Powered tailgate £445 • Adaptive suspension £2,379 • Electric towbar £825

Standard equipment: • DAB Radio/CD & 6.5-inch screen • Bluetooth and aux inputs • Cruise control • Rear parking sensors • Leather/alcantara upholstery • Adaptive suspension • Seven seats Optional equipment: • Metallic paint £655 • Sat nav, USB, power tailgate £2,220 • Electric towbar £870

* 3yr/60k

fleetworld.co.uk / 39

FEATURE Driver training

Katie against the machine How many of your drivers lack confidence and competence behind the wheel? Self-confessed nervous driver Katie Beck discovers the value of targeted driver training.

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S

ettling down into the driver’s seat, I felt my palms go clammy.

Until recently I could barely start up an engine without feeling the stirrings of a panic attack, and now I was behind the wheel with an instructor next to me, watching my every move. But it had to be done. If you are going to work, you are going to have to drive, and it was time to get some professional advice on an issue that had affected my private and professional life for years.

After being involved in a series of motoring accidents in the space of a few months in 2010 – both directly and as a bystander – I developed a phobia of driving. As this fear grew and was left untreated, I started to refuse to drive at all, relying on public transport and long suffering friends and family to help me get around.

Accepting enough was enough earlier last year, I signed up for a course of driving lessons to reassure myself that I still knew the basics, as well as cognitive therapy to address the psychological route of my anxiety.

Although I am now driving in a way that was inconceivable a year ago, there are still underlying issues of con idence and aptitude that required greater attention. As it turns out though, I’m not alone in harbouring anxiety behind the wheel. According to a recent study by the Institute of Advance Motorists (IAM), a third of British motorists no longer enjoy driving, while more than half confessed to feeling nervous due to the increasingly aggressive attitude of other drivers on the road.

Driver training constitutes a big part of the IAM’s workload, with some 13,300 half-day courses completed in 2013 alone. Of those, 258 were attributed to helping nervous drivers with a range of issues, from vehicle or even UK unfamiliarity to post-incident support. That equates to around 21 sessions a month, which suggests lack of con idence behind the wheel, for whatever reason, is a much larger issue than has perhaps previously been understood.

Tasked with exploring the effect targeted training could have on me, I arranged to meet Simon Elstow, training manager at the IAM, for a half-day course of my own.

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fleetworld.co.uk / 41

FEATURE Driver training

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We set to work establishing our aims for the session. Following a brief discussion about my driving history, Simon explained that although the session would address aspects of driving that I ind particularly challenging, I was not to feel pressured into completing manoeuvres or remain in situations where I felt heighted levels of anxiety.

He stressed the importance of not pushing myself too far, and really understood that trying to do too much too quickly would only serve to erode the con idence I’d already spent months rebuilding.

Taking to the road to allow Simon to assess my strengths and weaknesses behind the wheel, I drove a route I was familiar with, taking in features including roundabouts, congestion points and rural roads. I was encouraged to use a traf ic light system to verbalise when situations became stressful, assigning red, yellow or green to events as they unfolded on the road.

During the assessment drive Simon kept up a near constant stream of small talk, which I assumed was to relax me and encourage easy communication. When we pulled over to discuss his observations, however, he revealed that there had been a hidden motive – to assess my levels of concentration and reaction to distraction. I was pleased to learn that I had passed this test with lying colours and also received

42 / fleetworld.co.uk

Tackling high speed To address my concern about driving on roads with multiple lanes, my intstructor Simon Elstow suggested we tackle a section of the A1 together. Sensing my anxiety he took on the role of a driving instructor as I joined the dual carriageway, advising on when to change lanes, pick up speed and what lane I should be in before a roundabout. We repeated the same stretch of road several times with Simon gradually reducing his input, until I felt confident enough to complete the section independent of his guidance.

I was encouraged to brake firmly on a quiet section of the road to demonstrate how quickly the car could slow down in the event of an incident, even when driving at higher speeds. Being in the midst of fast moving traffic is still an element of driving that I find nerve-wracking, but following the session I now have greater confidence when changing lanes and am able to keep up with the flow of traffic with ease.

compliments on my awareness of speed and the road ahead; all of which helped to re-establish my con idence and reassure me that there was nothing fundamentally lacking in my driving ability.

Together we identi ied areas of my driving that could bene it from targeted training including awareness of the size of my vehicle, lack of con idence at busy roundabouts, insecurity about fast moving traf ic and changing lanes on dual carriageways/ motorways.

I was encouraged to use the wing mirrors regularly to check the position of the vehicle in lane to help gain an understanding of the size of the vehicle, as I had exhibited signs of panic when approaching pinch points in the road during the assessment drive.

We also practised taking a con ident approach at roundabouts and discussed the importance of not dithering, as this can confuse other drivers.

Simon identified that I had a very passive driving style, often allowing other drivers to make decisions for me. Rather than being helpful to other road users, passive driving can cause issues – especially uncertainty about taking right of way at busy roundabouts. This can cause complications as the balance of the road is thrown off, and drivers are no longer sure of who is supposed to be moving and

Katie & Simon Elstow of IAM embark on the practical aspect of training; Behind the wheel; In the briefing.

Insurance benefits

when, creating a potentially dangerous driving environment.

I was reassured that passive driving is common among inexperienced drivers as they tend to be easily intimidated and often harbour anxiety about causing delays or irritation to other motorists.

It’s a mindset: you have just as much right to be on the road as any other driver and a raised hand to express gratitude can go a long way to diffusing any annoyance in the event of a stall or slow manoeuvre.

At the end of the session, it’s important to talk about what you have practised to help set all the new information in your memory. Repeating back the events of the morning, I was surprised by just how much ground we had covered, and how con idently I had approached driving situations I usually found extremely stressful.

The aim of the session had not been to cure my anxiety – that’s a longer term project – but to provide the tools to help manage it and build my con idence.

Simon encouraged me to keep him updated on my progress too, and to get in contact if I had any questions about a particular driving scenario or wanted clari ication about my reactions to an event that had unfolded on the road. This is a really important asset if you’re a nerv-

ous driver: knowing that there is genuine interest and somebody to talk to about driving concerns.

Following the session I’ve continued to grow in con idence behind the wheel, and feel better equipped to deal with the multitude of challenges life on the road can present. Long motorway journeys are still a little way into the future, but this session has meant that I am con ident that I will continue to improve. The palms aren’t as sweaty when I get in the car now, and travelling for work has already started to get easier. I’ve even been able to repay some of those lifts I’ve racked up over the years.

IAM Driver Training courses starts at £200 for a half-day session. Contact Rahma Hussein for further details on 020 8996 9663, or email: rahma.hussein@iamdriveandsurvive.co.uk

‘Simon identified that I had a very passive driving style, often allowing other drivers to make decisions for me.’

As well as enhancing con idence and aptitude behind the wheel, targeted driver training can also bene it a leet’s insurance premium. So says Mark Underford, assistant technical manager for leet at Groupama Insurances.

‘Groupama Insurances have been working with Peak Performance Driver Training for the past 11 years and during this time almost 1,000 of our leet insured clients have experienced the bene its of Peak's outstanding risk reduction and training programmes,’ Underford explains. ’In our opinion, the results have been astounding. We have recently completed a comprehensive actuarial study across 952 leets that we have referred to Peak and it has shown that the overall frequency of claims has fallen by 25% and the average cost per claim has reduced by 23.1%.

‘This has resulted in much less disruption to clients business activities as a consequence of road traf ic accidents, and almost certainly a signi icant, although unknown, saving in the human effects of such incidents and in most cases a signi icant reduction in insurance costs,’ he adds.

Peak Performance’s Personal Focus courses are designed to improve a driver's “hands-on” driving skills, awareness of risk and management of the driving environment.

The sessions are targeted to those drivers who have expressed speci ic concerns about certain aspects of their driving, for example speeding issues, con idence on certain road types or driving conditions, or previous accident involvement. Above all, the aim is to equip drivers with the necessary skills to reduce their likelihood of being involved in an incident on the road.

fleetworld.co.uk / 43

The business climate in 2014...

The fleet market’s fortunes are intrinsically linked to the overall economy. So what can you expect this year? Steve Moody asks industry executives for their predictions.

“There are clear signs that economic recovery is taking place in a number of business sectors, but at the same time employers remain fully focused on cost reduction.

That will continue to have a twin impact in the fleet arena.

“The Government’s failure to significantly reform business rates and, it would appear, the banks continuing to have a tight grip on small business lending, means that any reversal in the fortunes of high streets nationwide is unlikely.”

“Economic indicators such as PMI and the Lloyds Bank Business Barometer suggest that companies are benefiting from stronger domestic spending patterns and a steady rise in new orders. After several years of caution, the signs are that businesses are beginning to feel more confident and optimistic about their future trading prospects.”

Tim Porter, managing director, Lex Autolease

Peter Lambert, fleet director, Kwik Fit

“With three quarters’ consecutive GDP growth in 2013, policymakers will be eager to maintain recovery momentum. The Bank of England’s recent announcement that the base rate is likely to remain at 0.5% until unemployment dips below 7% means stable interest rates and lending conditions are likely for at least the first half of 2014. A growing UK car market bucked the wider European trend of decline in 2013, and we expect moderate growth to continue next year.”

“We saw increased levels of fleet outsourcing in 2013 from companies concerned about their net profitability and focused on cutting costs to improve the efficiency of their businesses.

We do not expect that to change in 2014, despite a more upbeat economic outlook.”

Rob Wentworth-James, head of sales and marketing, CLM

Darren Payne, sales director, Renault “There will be some changes in the minutiae that make-up the wider economic picture, but overall we anticipate a slightly better year for business and consumers with London and the south east continuing to lead the recovery although by the end of 2014 all regions should return to positive growth.

“The number of people claiming unemployment benefit will further reduce, as will inflation thus taking pressure off salary increase demands.

“However, further public sector cutbacks will bite thus offsetting improvements in the private sector. Consequently, we predict the economy growing only a fraction.

“Although the bank base rate may not change, we anticipate long-term interest rates creeping up towards the end of the year and the Eurozone will continue to trail the UK in terms of economic growth.”

Vincent St Claire, commercial director, Fleet Assist

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“Inflation in 2014 will likely hold steady but higher registrations as the economic recovery continues could impact RVs in three years’ time as there could be an oversupply of vehicles if demand isn’t matched.

“Interest rates will probably rise and this may bring an element of volatility into the economy for budget planners. The economy has enjoyed relative stability in terms of budgets and interest rates recently but over the next couple of years leasing companies will have to react to raised interest rates and customers will need to adjust budgets accordingly.

Mike Belcher, head of sales, Hitachi Capital Car Solutions

“Who knows what will happen next year but whatever it is, it won’t mean that the end of the world is nigh!

“The smallest of unforeseen circumstances can affect confidence in the economy, who could have predicted the recent problems with the Coop Bank, for instance? In my experience, after a relatively short period of time everything settles down and then normal service is resumed.

“However, it would be great if we could have the equivalent of traffic calming in the business world – this would stop everyone getting too close and causing a pileup when the person in the front of the queue jams on their brakes, which is effectively what happens with consumer confidence.”

Martin Evans, managing director, Jaama

“I see a continued slow recovery through 2014 although maybe the housing sector will pick up more quickly due to the incentives being offered by the Government, and also the demand for housing. There will be pressure to increase interest rates, but I suspect these will remain static or only move marginally.

“With increased confidence in the economy new and used car sales will improve particularly as we are now starting to see more used fleet stock with low emissions entering the second hand market. However, fuel prices remain the big unknown as they are so dependent on the situation in the Middle East.”

In many respects, everything and nothing has changed; by this I mean that the UK economy is clearly recovering although long-term structural challenges remain. The Bank of England has now pegged interest rates to unemployment but with a high degree of excess capacity, many companies will retain the focus on cost control and efficiency that has been present during the recession and this will clearly extend to the management of their vehicle fleet.

Mike Waters, senior insight & consultancy manager, Arval

“We see the inflation rate remaining low and tracking reasonably closely to wage inflation - meaning that many workers will not be worse off in real terms during 2014. Added to this, rising house prices will increase consumer confidence leading to a slightly higher growth rate in 2014 due to increased consumer demand.

“However, retail demand for new cars could be affected by the reduction in PPI claims on disposable incomes as the number of claims falls during the run-out cycle.”

David Hosking, CEO, Tusker

“2014 looks like it will be a brighter year. As long as inflation can be controlled and interest rates kept low, I believe the economy will continue to recover.

“House sales are improving along with new car registrations, which are two significant barometers of how the economy is really performing.

“However, both have to be watched carefully as they could also trigger higher inflation if we don’t keep an eye on the values and volume.

“The roller coaster isn’t over, but it’s a lot less scary than it has been the past few years.”

Nick Hardy, sales and marketing director, Ogilvie Fleet

Damian James, chairman, ACFO

fleetworld.co.uk / 45

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The business climate in 2014...

“The UK economy is on track for strong growth in 2014 on the back of a nascent recovery in 2013. Our customers are more buoyant than they were 12 months ago and are more inclined to take positive, forwardlooking decisions for their businesses.

“That does not mean that they are still not cost-conscious and want to make their investments work very hard for them. They still want tighter cost control.”

Martin Brown, managing director, Fleet Alliance

“The rise in GDP over the latter half of 2013 has led to an uplift in business confidence – especially in the SME sector. Small businesses are hit first by recession but are often the first to recover.

“Inflation has fallen and, according to the Government, will continue to fall. That is a difficult concept to grasp when in reality the costs of running a business are increasing month on month with rises in energy and transport costs etc.

“The end result however, is optimism in the market place and hence order levels are increasing but accompanied by increasing pressure on operating margins. These costs cannot be passed on to the customer so have to be absorbed.”

“The economy will continue its recovery in 2014. Vehicle leasing is set for steady growth, particularly in the SME market, where companies are increasingly turning to this form of finance instead of bank lending, which is costly and hard to obtain.

“Growing consumer confidence and a continued dearth of quality 3-5 year-old used vehicles should sustain strong prices for ex-fleet cars and vans. Meanwhile, we are confident that the DVLA’s modernisation programme will cut red tape and start delivering cost savings for fleet operators.”

Gerry Keaney, chief executive, BVRLA

“Overall I believe that there is reason for optimism in the economy. The economy has been supported by consumer spending, underpinned by borrowing.

Interest rates should remain at low levels for a while leading to continued consumer spending thereby benefitting the motor industry.

“However, it would be good to see the economy being driven by other factors. So any actions that the government can take to stimulate growth in the corporate sector and increase investment should be welcomed.”

Martin Ballard, corporate solutions director, Volkswagen Group Leasing

Tobin Jenkins, managing director, Sign Language

“Although consumer sales have fared well this year mainly from manufacturers’ incentives, there has been a lot of pre-registering going on in the background to get the numbers up.

“So next year these will have to be sold via more incentives to somebody that has some money, and that could be a problem, certainly until the public has paid for this (credit Christmas). The Eurozone will continue to be a problem, producing vehicles with no homes to go to.”

Alan Senior, head of valuation services, VIPDATA

46 / fleetworld.co.uk

“Ebbon-Dacs is seeing increased business confidence amongst its customers as the economy shows real signs of recovery. Forecasts for 2014 put growth rates at an encouraging 2.7%, with suggestions of a rise in interest rates the following year.

“We would not want to see the Government changing course dramatically from the one we are currently following. The UK economy is on track for growth next year on the back of the recovery we have seen in 2013.”

Robert Pilkington, managing director of the Leaselink International division of Ebbon-Dacs

Bigger and better...

WEDNESDAY 9TH APRIL 2014 SILVERSTONE CIRCUIT, NORTHANTS

face to face with the fleet industry

The Fleet Show returns to Silverstone in 2014, bigger and better than ever before.

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To register, simply visit www.thefleetshow.co.uk

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WEDNESDAY 9TH APRIL 2014 SILVERSTONE CIRCUIT, NORTHANTS face to face with the fleet industry

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k u . o c . etshow

48 / fleetworld.co.uk

”Many congratulations on setting up a great day at Silverstone. Very professional.

Both informative and enjoyable.”

”A great day, thank you for organising it, some clear decisions made. The day culminated in driving the Jaguar F Type V8 S around the international circuit simply awesome!”

Nigel Boyle, Administration & Technical Director PD Hook

Terry Harvey Head of Group Tax Hitachi Capital

ENTS M E L E SHOW • indoor exhibition area • track driving experience • off-road driving experience • new technology demo area • conference & seminar area

”Face to face meetings and networking with like-minded peers still have a vital role to play in the fleet market, where relationships count for so much.”

Ross Durkin, Fleet Show organiser

The different elements will provide senior fleet decision makers with an informative, innovative and interesting day at Silverstone’s worldclass circuits, allowing them to make informed business decisions. It’s all about bringing together fleet operators who share a commitment and passion for fleet.

TE WHY AT

ND?

”The Fleet Show was a great mix of driving, seminars and networking with manufacturers and fleet managers alike.Well worth a day out of the office.”

Liz Hollands, ACFO director and former fleet manager at DTZ

2014!

R O F NEW IENCE R E P X E 4x4

The event has developed into the UK fleet industry’s most important one-day event, with virtually every major fleet manufacturer represented, alongside a huge range of fleet service providers.

Don’t miss out... ”We managed to talk to different suppliers that we would not normally have had exposure to and the experience of driving around the circuit was fantastic and made the day.”

thefleetshow.co.uk @theFleetShow

Rob Betts Managing Director The Document House Ltd

flashback a look back at the company cars of yesteryear

model Nissan Bluebird era 1984-1991

N

UK sales 183,339 successor Nissan Primera

issan is beginning 2014 with a vitally important model launch. The new Qashqai replaces a car which has been one of the UK’s biggest sellers since its launch, accounting for a large chunk of the half-million units leaving its Sunderland plant each year and forming the backbone of its fleet presence in the UK. When the first European-built Bluebirds left the line in 1986, production volumes were far more modest. A total of 28,797 were assembled in Sunderland during its first full year, but the Bluebird was the start of a new era for Nissan and, arguably, it laid many of the foundations of the Qashqai’s success.

In context, this was just as important both for fleet and retail customers in the late 1980s. Launched into a D-segment with rapidly expanding choice, the Bluebird promised durability and quality the dominant but often flakily-built British rivals couldn’t match. Its ability to cover enormous mileage without fault also made it a popular minicab, giving it a second life long after the last company cars had been remarketed.

The motoring press was less easily swayed. This was a heavier car than most of its rivals, resulting in blunted handling and lacklustre performance, and its styling was forgettable in a segment where Italian design was becoming more prevalent. By comparison, the Bluebird’s most recognisable feature was the square air vents in the rear quarter panel, used to let

50 / fleetworld.co.uk

stale air out of the cabin on long trips.

Nissan offered a wide range of trims but the Bluebird had a narrower selection of variants than its key rivals, which helped streamline production. It was available as a four-door saloon and five-door hatchback, each available with a choice of grey or blue cloth interiors which were matched to the dashboard plastics.

Engine options started with an 80bhp 1.6-litre petrol, still featuring a carburettor, but 1.8 and 2.0-litre models, both with multi-point fuel injection, were the popular middle-ground offering more useful 91bhp and 105bhp outputs. Nissan also offered a single diesel option, a 2.0-litre with 66bhp which became the unit of choice for minicabs, and all gearboxes featured an Overdrive function to boost fuel economy.

Although the Bluebird was never a by-word for performance or luxury, the range catered for a little of both. The Bluebird Turbo produced 133bhp and was marked out by a bodykit and sports seats, while 1.8 and 2.0-litre engines (including the Turbo) were available with an Executive pack, adding leather seats and air conditioning among the standard equipment.

Nissan replaced the European-market Bluebird with the Primera in 1991, but over half of all UK cars were still taxed and in use ten years later. It departed the UK range, loved mainly for its reliability rather than style or driver appeal, but made history as the start of a new era heralding today’s Qashqai-led sales success.

There are easier ways to capture business mileage Whether you run 2,000, 200 or 20 vehicles, reimbursing staff for business mileage or claiming back the cost of private fuel can be an administrative headache and an expensive one too – for the driver, line manager and payroll.

With fuel prices increasing by 50% in the last 5 years; fleet costs under the spotlight; and the risk of a hefty fine from HMRC for incorrect mileage claims, there has never been a more important time to review this process.

Our FuelEx mileage capture and fuel reconciliation system has already delivered cost savings of over 25% - could we do the same for you?

0870 00 111 81

ukinfo@aldautomotive.com

www.aldautomotive.co.uk

FEATURE Taxation & Funding

Manipulating data in Excel using

VLOOKUP How to make the most of Excel for managing your fleet. By Professor Colin Tourick.

There is some excellent leet management software available that can really help to simplify the work of a busy leet manager. However, most leet departments don’t use leet software. Some use record cards and others use generic databases such as Microsoft Access but the mainstay of most leet departments is probably Microsoft Excel.

In some ways this is shame because Excel is unsuited to this type of work. For example, if you maintain a spreadsheet showing drivers’ names and the registration numbers of their private cars, you will overwrite the car details when the driver replaces their car and this will be lost forever unless you kept a further spreadsheet to record vehicle changes over time. By comparison, purpose-built fleet management software would hold the driver record, a separate car record, and a log of car changes from which you could produce any report without losing any of the underlying data.

However there is no denying that Excel is a great tool for producing reports, so

in this article we are going to look at a useful Excel function that can save you a lot of time and effort: VLOOKUP. Imagine you need to produce a monthly report showing the amount payable to employees who have driven their private cars for business purposes. You have data in two large Excel workbooks. Workbook 1 has details of your drivers, the cars they drive and their agreed business mileage rate.

Workbook 2 simply shows car registration numbers and the number of business miles driven this month.

You want to merge the mileage information so you can then calculate the amount to be reimbursed. Let’s assume that 600 drivers are authorised to drive their personal cars on company business and that 350 of them have in fact done so this month. How are you going to copy the mileage numbers from workbook 1 onto workbook 2?

This is where the VLOOKUP function comes to the rescue. It allows you to take details from one spreadsheet and

accurately merge them into another spreadsheet. The data on the two sheets needn’t be sorted in the same order but they must contain at least one field in common, in this case the registration number. This of course is exactly what you want to do.

The data won’t merge properly unless the data in the common field is formatted same way in both spreadsheets. So, in our case, if the registration numbers had contained a space in sheet one (eg.

AB06 123) but not in sheet two (eg.

AB06123) the merging would fail.

THIS IS HOW VLOOKUP WORKS We want to bring the business mileage into sheet one from sheet two. If the data is contained in two Excel workbooks it is probably a bit easier to bring them both into the same workbook by copying the whole sheet in the second workbook. To do this click the grey rectangle between the A and the 1 in the top left hand corner of the source spreadsheet, to highlight all the contents of that spreadsheet, then

WORKBOOK 1

WORKBOOK 2

A

B Driver name

C Department Ref

D

E

Model

Mileage reimbursement rate (per mile)

A

B

1

Reg No

Mileage

1

Reg No

2

LK59PAW

Alan Jones

AAG

Audi A4 2.0TDi

0.52

2

AB06123

3

LM61WOS

Joanna Kahn

KRE

BMW MINI 1.6 Cooper 3DR

0.52

3

BD59AHP

64

4

DA59JER

Peter Anthony

AAG

VW Golf 5dr 2.0GT TDi Sport 170

0.36

4

DA59JER

950

5

SP60PAL

Jane Callila

PPO

Mazda6 2.0TS

0.38

5

EA61PFA

834

6

BD59AHP

Paul Kalms

LOP

VW Passat 2.0TDi

0.44

6

EG59CHO

720

7

ER61USM

Rose Aarons

LOP

Audi A3 5dr Sportback

0.22

7

ER61USM

66

8

EA61PFA

Mary Adams

FIN

BMW 320D SE AUTO

0.54

8

LK59PAW

98

9

AB06123

Len De Vere

FIN

Mercedes-Benz C220CDi 4dr

0.63

9

LM61WOS

135

10 EG59CHO

Jenny Macintyre

KLL

Volvo V70 Estate 2.4 D5 SE

0.24

10

SP60PAL

264

11 SU61UWM

Barry McQueen

PES

Land Rover R/R Sport 2.7 TDV6

0.39

11

SU61UWM

630

52 / fleetworld.co.uk

256

in association with

For further ways to reduce your fleet tax bill, visit business.peugeot.co.uk or call the Peugeot Fleet centre on 024 7688 4644

A

B

C

D

E

F

G

1

Reg No

Driver name

Department Ref

Model

Mileage reimbursement rate (per mile)

Business mileage

To be reimbursed

2

LK59PAW

Alan Jones

AAG

Audi A4 2.0TDi

0.52

3

LM61WOS

Joanna Kahn

KRE

BMW MINI 1.6 Cooper 3DR

0.52

4

DA59JER

Peter Anthony

AAG

VW Golf 5dr 2.0GT TDi Sport 170

0.36

5

SP60PAL

Jane Callila

PPO

Mazda6 2.0TS

0.38

6

BD59AHP

Paul Kalms

LOP

VW Passat 2.0TDi

0.44

7

ER61USM

Rose Aarons

LOP

Audi A3 5dr Sportback

0.22

8

EA61PFA

Mary Adams

FIN

BMW 320D SE AUTO

0.54

9

AB06123

Len De Vere

FIN

Mercedes-Benz C220CDi 4dr

0.63

10

EG59CHO

Jenny Macintyre

KLL

Volvo V70 Estate 2.4 D5 SE

0.24

11

SU61UWM

Barry McQueen

PES

Land Rover R/R Sport 2.7 TDV6

0.39

A

B Driver name

C Department Ref

=vlookup( VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup])

D

E

F

G

Model

Mileage reimbursement rate (per mile)

Business mileage

To be reimbursed

1

Reg No

2

LK59PAW

Alan Jones

AAG

Audi A4 2.0TDi

0.52

98

3

LM61WOS

Joanna Kahn

KRE

BMW MINI 1.6 Cooper 3DR

0.52

135

£70.20

4

DA59JER

Peter Anthony

AAG

VW Golf 5dr 2.0GT TDi Sport 170

0.36

950

£342.00

5

SP60PAL

Jane Callila

PPO

Mazda6 2.0TS

0.38

264

£100.32

6

BD59AHP

Paul Kalms

LOP

VW Passat 2.0TDi

0.44

64

£28.16

7

ER61USM

Rose Aarons

LOP

Audi A3 5dr Sportback

0.22

66

£14.52

8

EA61PFA

Mary Adams

FIN

BMW 320D SE AUTO

0.54

834

£450.36

£50.96

9

AB06123

Len De Vere

FIN

Mercedes-Benz C220CDi 4dr

0.63

256

£161.28

10

EG59CHO

Jenny Macintyre

KLL

Volvo V70 Estate 2.4 D5 SE

0.24

720

£172.80

11

SU61UWM

Barry McQueen

PES

Land Rover R/R Sport 2.7 TDV6

0.39

630

£245.70

press Control C to copy the sheet into clipboard, then open the irst workbook, click on the sheet two tab at the foot of the page, left click the cell between A and 1 and press Control V. Your whole spreadsheet should now arrive in sheet 2.

To calculate each driver’s mileage reimbursement in column G of sheet 1 we need the mileage to arrive in column F. If you click on F2 in sheet 1 and type =VLOOKUP(, Excel offers a helpful note to assist you. It is asking you what you want to look up (in our case the registration number), where you want to look it up (in our case in columns A and B on sheet 2), and where it will find the

data to bring into sheet 1 (in our case column 2 of sheet 2).

So irst you type “=VLOOKUP” followed by a comma. Next, highlight columns A and B on sheet 2 by clicking on the A and the B whilst holding down the Control key. Then type another comma. Finally you type “2”, which is the column number in sheet 2 in which you want Excel to ind the mileage data. Then close the bracket (you can ignore ‘range_lookup’.

If you inserted “True” here Excel would start looking for near-match registration numbers rather than exact matches, which clearly would be unhelpful to us).

Now press Enter and voilà, you should

ind that “96” appears in cell F2, which is exactly what you need, the 96 miles driven by LK59PAW. Now double left click the black square in the bottom right corner of cell F2 to copy the formula down the whole page and all of the mileages for all of your drivers will appear in column F, regardless of the order in which they appeared on sheet 2. Impressive eh?

Now in column G you just need to multiply the business mileage by the mileage reimbursement rate to determine the amount to be reimbursed.

And there you have it, VLOOKUP, a very useful Excel function that can save a lot of work.

fleetworld.co.uk / 53

MANAGEMENT Fleet Academy

Join the DVLA office closures Matt Dale, Director, G3 Remarketing

Fleet World magazine’s Fleet Academy is designed to provide a forum whereby those industry consultants and professionals in possession of valuable fleet information can impart it to a select audience of fleet decision-makers.

At the heart of the Fleet Academy is a network of independent fleet industry experts whose work brings them into regular contact with end-user fleet managers and other organisations playing a key role in the industry. These fleet experts provide a regular feed of information that is posted on the website forum in the form of discussion topics.

Typical areas of interest include, but are not limited to: taxation, finance and accounting, legislation, environmental issues, fleet safety, insurance, fleet management, supply issues and security.

Fleet suppliers are permitted to respond to queries if it is felt that their response represents honest and impartial advice. This aspect of the service is strictly moderated in order to ensure that the quality of information provided remains of the highest standard.

We have already attracted a strong network of fleet professionals, and our expert contributors have submitted a number of thought provoking discussion topics, a few of which are previewed to the right.

We hope you will consider joining us in this exciting new venture into the world of fleet.

To find out more about Fleet Academy and request membership, please visit:

www.fleetacademy.co.uk 54 / fleetworld.co.uk

When the DVLA announced in 2012 that they would be closing many of their regional offices and centralising much of the work in Swansea, I am sure many of us didn’t bat an eyelid.

It now transpires that 53 offices were closed across England, Scotland and Wales by the end of last year, and I am already starting to see the fallout from these closures.

One of which, a major bugbear of mine, is the now lengthy and arduous process of transferring a private number plate back to the original plate. Historically, this has been a fairly speedy process – we would dispatch a member of our team to the local office and hey-presto, transfer completed.

However, since these closures the average turn-around time in our experience is around eight weeks and this is causing real problems for both vendors and purchasers alike.

The plate transfer process now involves a lengthy procedure of submitting documents directly to the DVLA at Swansea who will eventually post them back out and complete the transfer.

A sacrifice too far?

Alex Grant, Deputy Editor, Fleet World Zenith’s recent announcement that it is to target both company car and salary sacrifice drivers with its new E-Motive EV scheme had me pondering about the merits of EVs for salary sacrifice.

Whilst details on the scheme – which is intended to help accelerate EV take-up by fleets – are scant, Zenith has said that it will protect salary sacrifice drivers from depreciation risk and will also offer seven days of daily rental of conventional ICE vehicles for journeys outside of the electric vehicle’s range.

Zenith will also provide an advice service on whether or not an electric, plug-in hybrid or range extender electric vehicle would be suitable for the needs of a driver based on their specific profile.

It’s a laudable scheme and I’m intrigued to find out how it gets on. With salary sacrifice schemes benefiting loweremission cars, the zero emissions of models such as the Nissan LEAF could prove alluring as could the financial discounts that such schemes normally offer on cars due to the corporate buying power.

in association with

debate...

Driven to distraction Natalie Middleton, Business Editor, Fleet World Forgive me, but I thought we were in the 21st century?

We can transfer millions of pounds via online banking, order our weekly groceries and book holidays with a click of a button but we appear to be unable to complete cherish transfers over the internet? Ironically, the DVLA are more than happy to allow us to buy these numbers and pay road tax online but a simple process of transferring plates from one vehicle to another appears an impossibility!

Whilst I fully appreciate in these austere times that there are saving that need to be made, especially in government departments, surely someone could come up with a simply way to complete a transfer processes online without spending millions on software development? If the DVLA was a business, this would be the only solution but as it isn’t, it looks like the motor trade will have to make do with lost postage and ongoing delays for a few more years to come...

However, such schemes are normally targeted at employees who wouldn’t normally qualify for a company car, ie private drivers, who may have less of an appetite for taking on something that’s more of an unknown. To date, it’s been the fleet sector that EV manufacturers have focused their efforts on due to firms’ ability to take a longer-term view on transport needs and to consider new options. So will the salary sacrifice cost savings be enough to drive employees’ interest in EVs and could this actually work well as a “toe in the water” for them, with the back-up of Zenith as an incentive?

Certainly it should be an interesting one for corporates who are keen to promote their CSR/eco credentials.

With the UK’s car manufacturing industry seemingly on a high and outperforming Europe, it would be good to herald anything that ensures its sustainability and the vital role it plays in the domestic economy.

But what fleets and car buyers in general may not be pleased to hear is that KPMG is advising motor makers to raise their prices.

During November’s Road Safety Week it was heartening to see the number of industry suppliers and end-user firms that emphasised this year’s message to “tune in to road safety” and avoid driver distractions, particularly from smartphones and sat navs.

But I can’t help but notice the lack of mention of what I reckon to be the biggest driver distraction of all: kids.

On any given journey with my two under-sixs, I will be asked to explain scientific facts such as why space is black, look at a school reading book or observe something out of the window.

Using an in-car camera Australian Automobile Association (AAA) researchers found that the average parent takes his or her eyes off the road for three minutes and 22 seconds during a 16-minute trip – 21% of the time.

I have to say that if the AAA’s cameras had focused on me, they’d actually find that I resolutely refuse to look at anything unless we’re parked up, do try to make sure my kids have everything they need in advance and am always trying to emphasise not to disturb me whilst driving but it is an ongoing battle, particularly on longer journeys.

Funnily enough, I suspect part of the solution for me will lie in using technology – such as games consoles, DVD players and even smartphones – to distract my kids as they get older. A case of fighting fire with fire....

Taking an active role in fleet training Ross Durkin, Managing Editor, Fleet World Recent years have seen a number of studies on how the fleet management role is continually diversifying as other departments take on responsibility for fleet, from procurement to HR. Coupled with an ever-changing backdrop of taxation, legislation and environmental pressures amongst others, it means that the industry is sometimes left grappling for best practice approaches to fleet management – as reflected by the frequent requests we get from Fleet World readers for details about fleet training.

To that end, Fleet World is to launch a new industry initiative that will provide targeted training for both experienced and recently appointed fleet managers.

To ensure that the training is fully geared to meet the latest industry needs in terms of format, content and delivery, we are looking to partner with experienced fleet professionals. For further information email ross@fleetworldgroup.co.uk.

fleetworld.co.uk / 55

MARKET OVERVIEW Risk Management

AA Drivetech

ALD Automotive

Employers have a duty of care DriveTech for staff who drive for work.

As one of the UK leaders in road risk management and driver education, AA DriveTech works with you to deliver driver risk management solutions throughout the UK. This includes ‘driving for work’ programmes, action plans, licence validation, driver assessment (paper, on road and online) as well as in-vehicle and workshop training for all vehicle drivers including Driver CPC. Visit our website to find out what our customers have achieved from implementing occupational road risk strategies with us. Case studies include: • Becton Dickinson • Center Parcs • Cordek • Dow • Feedwater • Shred-it

The ALD Automotive group is the second largest vehicle leasing operation in Europe and manages over 1 million vehicles across 37 countries worldwide. Within the UK ALD is widely recognised as one of the industry’s leading service providers, with a proven portfolio of award winning products for major plc’s, small businesses and individual drivers alike.

An integral part of ALD’s product range is its award winning DriveSafe programme offering a straightforward, practical and cost effective solution to help establish a lasting road risk reduction programme for all employees who drive on business. Utilising the expertise of specialist partners DriveSafe provides a comprehensive and co-ordinated solution, all managed under ‘one roof’ and uniquely delivered via ALD’s threesixty online portal.

Contact: Francesca Hill tellmemore@AADrivetech.com www.AAdrivetech.com/fleetsafe

Tel: 0845 299 6131

Contact: Helen Fisk helen.fisk@aldautomotive.com www.aldautomotive.co.uk

Cardinus Risk Management

IAM Drive & Survive Ltd

Cardinus Risk Management has built up an enviable reputation of being able to provide our services and solutions to fleets of all shapes and sizes ranging from below 10 to the tens of thousands.

Many blue chip, insurance and vehicle leasing companies use our wide array of fleet solutions which include consultancy, risk assessment, e-learning, practical training, licence, MOT and business insurance validation on a day to day basis.

We can also offer non-fleet solutions to cater for your wider health & safety requirements.

Our wider portfolio of solutions includes risk assessment, e-learning and practical solutions that cover fleet, property, environmental, DSE (display screen equipment), ergonomics, homeworking, fire, asbestos and risk engineering.

Contact: Christian McKay christian.mckay@cardinus.com www.cardinusfleet.com

Tel: 01733 426 015

IAM Drive & Survive is a leading occupational Driver Risk Management (DRM) and driver training provider and is the commercial subsidiary of the IAM (Institute of Advanced Motorists), the UK’s largest independent road safety charity.

IAM Drive & Survive promotes occupational driver improvement throughout the fleet and business community, utilising online, on-site, on-road and on-track training programmes.

It helps employers mitigate the risk faced by their company drivers, whilst helping them to achieve their duty of care to employees, reduce on-road incidents and minimise costs. As well as having one of the most comprehensive ranges of occupational driver training, IAM Drive & Survive provides a wealth of free advice and information, from insight guides and white papers to business tools and self-assessments.

Contact: Rahma Hussein Tel: 020 8996 9663 rahma.hussein@iamdriveandsurvive.co.uk

Jaama Ltd Jaama is a multi-award winning fleet software and road safety specialist.

Jaama’s Key2 system delivers a totally holistic approach enabling fleet decision-makers to effectively manage their drivers and vehicles including ‘grey fleet’ in-house and in one place.

Integrated licence checking, Driver CPC and ADR management, training, driver, accident and maintenance history and fuel data can be stored and viewed. A consolidated view of a driver’s history combined with vehicle data (mpg and maintenance budget) provides meaningful information helping you: • Proactively manage duty of care • Reduce fuel consumption/emissions • Reduce incidents/related costs • Identify training needs Jaama also carry out Fleet Management Essentials training seminars.

ROADMARQUE®

Contact: Jon Davis enquiries@jaama.co.uk

Contact: Dr Gerhard Manogg enquiries@roadmarque.com

56 / fleetworld.co.uk

Tel: 0870 00 111 81

Tel: 0844 8484 333 www.jaama.co.uk

Roadmarque® is the industry’s most comprehensive road risk assessment system, developed by Imagitech the UK leaders in driver assessment and driver education software.

Roadmarque® is one of the most competitively priced, flexible, reliable and effective systems currently available.

Roadmarque® profiles your drivers, completes a full DVLA licence check, fully risk assesses each driver, takes into account vehicle choice, estimates CO2 output, provides grey fleet management, engages the driver and reports back with a solution to ensure your company is protected – within budget.

We are working with organisations of all sizes delivering simple, practical and effective solutions. As an independent provider, we are not going to sell you something you don’t need. Contact us now to find out more.

Tel: 0845 053 0331 www.roadmarque.com

Do you offer on-line isk Assesment?

Do you offer psychometric driver profiling?

Do you offer risk assessment as part of your programme?

Do you offer an on-the-road driver training programme?

Do you offer a classroom-based driver training programme?

Do your instructors provide a demonstration drive?

Do you offer a vehicle inspection service?

Do your instructors carry out a driver eyesight test?

Do you offer a licence checking facility?

Do you offer nationwide trainer coverage?

Do you offer training for all vehicle types?

Do you offer Post Accident investigations training?

Do you offer e-training as part of your programme?

FLEETW RLD

AA DriveTech

ALD Automotive

Cardinus

IAM Drive & Survive Ltd

RAC Risk Management

ROADMARQUE®

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Jaama Ltd

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Mac GB Ltd

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Key to services

Service provided

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Service unavailable

Mac GB Ltd Mac GB Ltd is one of the UK’s leading providers of Occupational Road Risk (ORR) solutions. Through years of experience, Mac know that a sustained campaign of ORR solutions, linked with the company’s health and safety policy, will have an immediate impact on: • Reduction in accidents • Reduction in fuel consumption • Employees’ attitude and behaviour • Enhance the company’s Corporate Social Responsibility and Duty of Care programme.

By using ex-police instructors delivering independently accredited courses, you are guaranteed a quality assured service, making Mac the obvious and first choice provider for corporate bodies, whatever the situation Contact: Richard Wilyman richard.wilyman@mac-hq.co.uk www.reduceroadrisk.com

Tel: 01745 828180

RAC Risk Management RAC Risk Management has built up an enviable reputation of being able to provide our services and solutions to fleets of all shapes and sizes ranging from below 10 to the tens of thousands.

Many blue chip, insurance and vehicle leasing companies use our wide array of fleet solutions which include consultancy, risk assessment, e-learning, practical training, licence, MOT and business insurance validation on a day to day basis.

We can also offer non-fleet solutions to cater for your wider health & safety requirements.

Our wider portfolio of solutions includes risk assessment, e-learning and practical solutions that cover fleet, property, environmental, DSE (display screen equipment), ergonomics, homeworking, fire, asbestos and risk engineering.

Contact: Christian McKay rac@fleetriskmanagement.net

Tel: 0870 606 2606

fleetworld.co.uk / 57

our fleet Vauxhall Ampera Electron IT can be easy to forget, given press access to the latest cars, that despite my familiarity an electric vehicle is still something new for most drivers. So one of the first questions bystanders ask if I’m plugging in or have just parked up is what this new form of propulsion is like to use.

On the whole I’ve found my first three months to be very positive. I love the power delivery in electric mode and the convenience of having a charging point on my driveway, and friends and relatives have echoed my approval of the way it looks. It’s a striking, futuristic shape which really fits the technology underneath.

However, I’ve also encountered a few niggles this month. After a week away I returned to an engine management light on the dashboard, traced back to a fault with the charging door. It meant a morning making use of the WiFi in

the figures Hutchings Vauxhall near Pontypridd while the warranty replacement was fitted. There’s also an intermittent fault with the steering lock, which doesn’t always engage while parked.

Beyond these issues, the rest just require adjustment. Such as the plastic spoiler on the front bumper which tends to drag over speed bumps, and allowing for the Ampera’s 1.7-tonne kerb weight. The low battery and lack of body roll give solid motorway manners, but it’s possible to lock up the front wheels on wet roads if you’re not used to the transition between its motor-assisted and mechanical braking.

This said, I'm really enjoying the Ampera and finding the infrequent fuel stops a plus point.

Far from an inconvenience, I suspect I'll miss the charging routine when it goes back.

Alex Grant

OTR PRICE £30,495 (after £5,000 grant) POWER 148bhp @ 5,000rpm TORQUE 273lb.ft @ 250–2,800rpm 0-62mph 8.7 seconds TOP SPEED 100mph COMBINED MPG 235.4mpg CO2 27g/km (5% BiK)

Renault Megane Sport Tourer 1.5 dCi 90 Dynamique TomTom

AFTER 14 months, the Megane has now returned to Renault. A spell which has included hauling equipment to our Fleet Show at Silverstone in April and the Fleet 58 / fleetworld.co.uk

World Honours in May, and most recently serving as a support car for the MPG Marathon in October.

We’ve been impressed with its fuel economy, which has stayed at around 60mpg despite a largely city-based life cycle and a mix of drivers. The 1.5-litre engine’s modest-sounding 110bhp is also surprisingly potent, and its ability to swallow large amounts of Fleet World paraphernalia has been a regular plus point.

It departs our fleet just as the Megane range is refreshed, introducing a new front end and a price drop of £1,200 for the diesel

versions. The equivalent Dynamique TomTom model, with the same 1.5-litre engine, is now £20,245, which with CO2 emissions at 90g/km makes the Megane an attractive proposition both from a cost and environmental point of view.

Renault has become famed for its electric vehicles and, at the other end of the range, for its prowess building great hot hatches. But the Megane, and newcomers such as the latest Clio and Captur, show it’s doing a good job with the core models, which really ought not to be overlooked.

Alex Grant

Skoda Octavia Estate 2.0 TDI DSG SE A month of driving the Skoda on a lot of long journeys to a lot of new locations means I’ve had ample chance to test out a number of different systems on it.

This includes the Driving Mode Selection, which enables the driver to change the engine set-up, transmission, steering and air con to one of four modes – Normal, Sport, Eco or Individual – with the settings for the first three fixed, while the Individual one can, as you probably guessed, be changed to fit the driver’s requirements.

Both the Sport and Eco set-ups make a noticeable difference to when the transmission changes up and the feel of the steering. I do prefer the Normal or Sport setting but since leaving it in Eco all the time as a test, I’ve noticed a moderate improvement in fuel consumption. I’m now getting in excess of 50mpg easily on some motorway journeys, although the reduced response will not be to many drivers’ tastes.

I’ve also been testing the optional lane assistant.

When activated, this uses a camera behind the rear view mirror to recognise lane markings and help keep the driver within the lane. When the system has detected adequate lane markings, it shows a green marker in the dashboard and then uses the power steering to adjust the position of the car if needed.

I have to say that although autonomous driving is something we’ll all face in the future, it’s an odd sensation to have your own driving corrected and the system does like to keep the car more in the centre of the inside lane on motorways than I would like.

However, the accompanying light assistant, which uses the same camera to detect whether main beam can be used and activates it accordingly, is a real help, particularly in the dire weather we’ve had recently, and is often quicker than me in adjusting the beams.

Not sure I’d pay the extra £460 for the two though.

Natalie Middleton

the figures OTR PRICE £22,190 POWER 148bhp @ 3,500-4,000rpm TORQUE 236lb.ft @ 1,750-3,000rpm 0-62mph 8.7 seconds TOP SPEED 132mph COMBINED MPG 62.8mpg CO2 119g/km (18% BiK)

SEAT Leon FR 2.0 TDI CR THE Leon FR continues to delight with its effortless performance combined with impressive economy. There’s not much I would change about it, but it has a curious gearbox quirk. When manoeuvring, shifting swiftly from reverse to first doesn’t always result in first being selected. The car is sometimes still in reverse and it takes a flick into neutral and back to cure it. The result could be expensive… The excellent sat nav system won’t automatically switch from day to night mode with darkened background either. These are small issues and they don’t detract from what is otherwise an impressive all-rounder.

John Kendall

Audi A4 Avant 2.0 TDI S line THE incredibly wet weather over the last six weeks has allowed the Audi to prove what an incredibly stable, safe car it is.

Despite not being a quattro model, it cuts through deep water with no fuss and, importantly, absolutely no deflection.

I think in part it is down to its Pirelli Cintuarto tyres – even at speed, if you hit pools of standing water it keeps going with barely any shimmy, slicing through with no loss of traction.

The result is that the mileage I’ve done in this weather – about 1,500 miles – has been completed with no fuss. It really is a consummate performer, this A4.

Steve Moody

fleetworld.co.uk / 59

our fleet Kia cee’d SW 4 1.6 CRDi EcoDynamics OUR time with the cee’d Sport Wagon is drawing to a close; Kia will be taking it back next month. The compact Kia has been working harder than ever though, racking up over 1,000 miles per week twice in the last month.

A couple of journeys from Suffolk to Tyneside have shown the Sport Wagon in a very favourable light, its long distance cruising ability providing a relaxed drive on both occasions. The driver’s seat remains a comfortable place to spend the day, with good back support resulting in a total lack of aches after four hours at the wheel.

There is plenty of space and you don’t naturally rest the side of your leg on the door in the Kia, so occasionally I do find that my right leg can get a bit strained after long stretches of dual carriageway work. However, it takes just a flick of the thumb to activate the excellent cruise control system and give your leg a rest.

Despite the name, this isn't really a sporty model, which means that it doesn’t have to ride

auctions & remarketing BCA Tel: 0845 600 66 44 bca.co.uk

accident management Total Accident Management Tel: 0845 078 4157 www.totalaccman.co.uk

on rock hard suspension or liquorice thin rubber.

The car therefore soaks up the worst of the bumps well, while providing secure, accurate handling.

Average fuel consumption is still around the mid-50s, though I have seen over 60mpg on one motorway trip. Local work will drop that into the high 40s. I’m hoping that my next long termer will be as good as the Kia, and that’s not something that I expected to say some months ago.

Dan Gilkes

Peugeot 2008 Feline 1.6 e-HDi 92

fast fits & tyres ATS Euromaster Tel: 0870 066 3624 www.atseuromaster.co.uk

fleet insurance insureFLEET Tel: 0333 202 3133 www.insurefleet.com

driver licence checking Jaama Tel: 0844 8484 333 www.jaama.co.uk

eyecare

ALL too often when a volume manufacturer is attempting to go “upmarket” they throw the kitchen sink at the interior in order to make it appear more premium.

Thankfully, Peugeot has resisted the temptation to go gung ho at the interior of the 2008 despite its aim of making it appear to be a premium product.

In fact, the restraint is admirable and the 2008’s interior is, on the whole, very impressive. It’s certainly more inviting and accommodating than its close rival, the Renault Captur, featuring a softer look and interior materials which feel more durable.

But it’s not all praise for the interior… the instruments are obscured by the steering wheel in the same way as they are in the reg-

ular 208 supermini, while the handbrake feels awkward to disengage as it is shaped somewhat like the throttles of a Boeing 747.

The Met Office keeps promising us some wild winter weather, and I am quite looking forward to it because it will give me the opportunity to do something I guess most owners of a 2008 will never do, and that’s to explore the Grip Control system which is operated via a circular dial down by the handbrake.

This feature offers specific traction control settings for snow, off-road and sand (the latter not especially useful for where I live in Lincolnshire) and is one of the key fitments to differentiate the 2008 from the 208.

Julian Kirk

Specsavers Corporate Eyecare Tel: 0115 933 0800 www.specsavers.co.uk/corporate

vehicle data International Decision Systems Tel: 01256 302 000 www.idsdata.co.uk

rental systems & programmes White Clarke Automotive Solutions Tel: 0870 787 2211 www.whiteclarkeauto.com

60 / fleetworld.co.uk

FLEETW RLD SUPPLIER DIRECTORY contract hire, leasing & finance

daily rental

fleet management software

risk management

Motiva Group Tel: 0800 054 6555 www.motivagroup.co.uk

sgfleet Tel: 0845 154 0721 www.sgfleet.com

Budget Rent-a-Car Tel: 0844 5338 08701544 56 56 56 www.budget.co.uk

Enterprise Software Tel: 0161 925 2400 www.essl.co.uk

IAM Drive & Survive Tel: 0870 120 2910 www.iamdriveandsurvive.co.uk

Volkswagen Group Leasing Tel: 0870 333 2229

Promote your company here and online for just £500/year.

Alliance Asset Management plc Tel: 01480 475000 www.fleetcentre.com

Drive Software Solutions Tel: 01438 317731

RAC Risk Management Tel: 0870 606 2606

www.drivesoftwaresolutions.com

www.racfleetriskmanagement.co.uk

Venson Automotive Solutions Tel: 08444 99 1402 www.venson.com

Arnold Clark Car and Van Rental Tel: 0845 702 3946 www.arnoldclarkrental.com

Mycompanyfleet Tel: 0845 077 7760 www.mycompanyfleet.co.uk

Roadmarque Tel: 0845 053 0331 www.roadmarque.com

Alphabet (GB) Limited Tel: 0870 50 50 100 www.alphabet.co.uk

Alliance Asset Management plc Tel: 01480 475000 www.fleetcentre.com

Apex Car Rental Tel: 01323 745444

Sofico Tel:0121 288 5935/07815 601622

www.apexrental.co.uk

www.soficoservices.com

Cardinus Risk Management Tel: 01733 426015

Maxxia 020 7520 9450 www.maxxia.co.uk

Tel: 0845 769 7381 www.lexautolease.co.uk

Nexus Vehicle Management Ltd Tel: 0871 984 1947 www.nexusrental.co.uk

Jaama Tel: 0844 8484 333 www.jaama.co.uk

ARI Fleet UK Tel: 0844 8000 700 www.arifleet.co.uk

JCT600 Contracts Limited Tel: 0113 250 0060 www.jct600contracts.co.uk

Contract Hire a Car Tel: 0370 218 8015 www.contracthireacar.com

Europcar Tel: 0871 384 0201 www.europcar.co.uk

Bynx Tel: 01789 471600 www.bynx.com

MAC GB Ltd Tel: 01745 828180 www.reduceroadrisk.com

Fleet Alliance Tel: 0845 601 8407 www.fleetalliance.co.uk

Enterprise Rent-A-Car Tel: 01784 221 300 www.enterprise.co.uk

Civica Tranman Tel: 01454 874002 www.civica.co.uk/tranman

AA DriveTech Tel: 01256 495732

www.volkswagengroupleasing.co.uk

Tel: 0845 815 0019 www.dayscontracthire.co.uk

For more information, please contact Tracy Howell on 01727 739160 or email

Lex Autolease

www.AAdrivetech.com/fleetsafe DriveTech

tracy@fleetworldgroup.co.uk

Arnold Clark Vehicle Management

www.cardinus.com

Tel: 0845 603 4590 www.acvm.co.uk

Pendle Vehicle Contracts Tel: 08456 025697 www.pendlelease.co.uk

Concept Vehicle Leasing Tel: 0800 043 2050 www.conceptvehicleleasing.co.uk

Zenith Tel: 0113 348 8667 www.zenith.co.uk

fuel management Full listings online at fleetworld.co.uk

Esso Fuel Cards Tel: 0800 626 672 www.essocard.com

BP Oil UK Ltd Tel: 0845 603 0723 www.bpplus.co.uk

The Fuelcard Company Tel: 0845 073 0873 www.fuelcards.co.uk

Shell Fuelcards Tel: 0800 7 31 31 37 www.shell.co.uk/euroshell

telematics & tracking SageQuest Tel: 0808 163 9309 www.sage-quest.co.uk

Navman Wireless UK Ltd Tel: 0845 521 1188 www.navmanwireless.co.uk

Telogis Tel: 0203 005 8805 www.telogis.co.uk

Trakm8 Tel: 01747 858 444 www.trakm8.com

TRACKER Network UK Limited Tel: 0845 602 3981 www.TRACKER.co.uk

MiX Telematics Europe Tel: 0121 717 5360 www.mixtelematics.co.uk

Motrak Tel: 0800 054 6555 www.motivagroup.co.uk

Fleetmatics Tel: 0800 975 4566 www.fleetmatics.co.uk

Quartix Ltd Tel: 0870 013 6663 www.quartix.co.uk

Teletrac Tel: 0870 460 5693 www.teletrac.co.uk

Full listings online at fleetworld.co.uk fleetworld.co.uk / 61

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January 2014

FLEETW RLD

p66 The Compact is just like any other Citan in the cab, providing excellent sound proofing from the engine and driveline.

at a glance driven Mercedes-Benz Citan Compact & CitroĂŤn Relay

features Discussing the challenges of using analytical data in fleet management. fleetworld.co.uk

inbusiness

British Gas pilot e-NV200s B ritish Gas is to pilot 28 Nissan e-NV200 electric vans through the winter to determine its future policy on 100% electric vehicle technology. Run in collaboration with Hitachi Capital Commercial Vehicle Solutions and Gateshead College, the pilot will run from November 2013 to April 2014.

Nissan has been trialling the e-NV200 van for two years, but this will be its largest test to date, with British Gas using the vans as part of its 13,000-strong home service fleet.

Gateshead College, which is local to Nissan’s Sunderland manufacturing plant, is Europe’s leading facility

for training in LCV development. The College has provided all of the training for the British Gas drivers, to ensure that they are fully briefed in how to get the best from the vans.

‘We’re committed to leading the industry in reducing the amount of carbon and other harmful tailpipe emissions emitted by our 13,000 strong vehicle leet,’ says Colin Marriott, general manager of leet at British Gas. ‘This trial is a great opportunity for us to understand how the Nissan e-NV200 vans perform during the winter, as we move towards our goal of having at least 10% of our fleet running on electricity by 2015.’

“Best-in-class” Transit launched for 2014

F

ord claims that its new 2.0-tonne Transit, to be launched in 2014 and sold worldwide, will deliver bestin-class ownership costs and unbeatable load carrying ability. With prices due to start at £20,795, the Transit will offer up to 11% larger load volumes than the outgoing model, with the Jumbo model boasting 15.1m3 behind the bulkhead.

There will be three van lengths available, with two roof heights and maximum gross weights up to 4.7 tonnes.

The vans will use Ford’s 2.2-litre Duratorq engine, rated at 100hp, 125hp and 155hp, all driving through a six-speed manual gearbox. Both the 125PS and 155hp engines will also be offered in optional Euro 6 emissions standard.

Transit ECOnetic models will offer CO2 levels as low as 169g/km and combined fuel figures as high as

64 / fleetworld.co.uk

44.1mpg, a reduction of 6% compared to the previous ECOnetic vans.

Transit will be available in front, rear and four-wheel drive versions with two year/30,000 mile service intervals.

Drivers will enjoy a more spacious cab with a fully adjustable steering column, a first for the full size van. The all-new interior will include Ford’s SYNC voice-activation systems and an AppLink feature, that will allow drivers to control smartphone applications through the voice command system.

inshort bitesize stories from a month in the van fleet world...

Isuzu D-Max enjoys 50% sales uplift

Isuzu UK sold around 4,000 D-Max pick-ups in the UK in 2013, a 50% increase over one of the firm’s best years to date in 2012. The firm had targeted sales of around 3,500 for the year, following the successful launch of the truck in 2012.

However, eclipsing that figure has ensured that the UK remains the biggest market in Europe for D-Max. ‘More consumers than ever want a pick-up, whether they’re private or fleet buyers,’ says Isuzu UK general manager, William Brown.

‘The increase in braked towing capacity to 3.5 tonnes further demonstrated the D-Max’s all round abilities and we are set to widen its appeal further in the future.”

Wales & West Utilities appoint BT Fleet BT Fleet has been appointed by Wales & West Utilities to manage its fleet of 1,200 vehicles in a four year sole supplier agreement. The decision followed an extensive tender process.

As well as ensuring minimum vehicle downtime, BT Fleet will take responsibility for managing the utility company’s fleet supplier network, consolidating it into a strategic list of preferred partners to increase efficiency and save time.

‘The combination of BT Fleet’s account management team and our garage network will ensure that all of Wales & West Utilities’ objectives for managing their fleet are achieved,’ said Dave Bowen, managing director of BT Fleet.

Mercedes-Benz Citan Mercedes adds its smallest van to date to a growing line-up. Dan Gilkes goes Compact.

M

ercedes-Benz is well known for providing a vehicle to fit almost every niche sector in the car market, and it’s a similar story in the commercial vehicle world. With everything from a light van to a heavy truck, Mercedes seems to have the market covered.

The latest addition to this line-up is the smallest van yet to carry the three-pointed star.

Mercedes has been offering its Citan urban van for more than a year now, in both Long and Extra Long body styles. Now it has added the Compact body to that range, available as a 108CDI or the 109CDI that we have here.

Its an interesting addition to the range, given that Renault has stopped selling the smallest version of the Kangoo, on which Citan is based, in the UK. Our 109CDI test van has the more powerful 90hp version of the 1.5-litre diesel engine, which is more than enough to push the little van along in a sprightly manner. Not surprisingly Mercedes will not be offering the recently introduced 110hp motor in this Compact van.

There are just ive forward gears with this engine, but they are enough to see the smallest Citan esily keep pace with traf ic in town and even tackle short motorway trips in reasonable comfort, though few people are going to use the Compact a long distance hauler.

The van is just like any other Citan in the cab, with the sturdy dash providing excellent sound proofing from the engine and driveline. However, as you are sitting so close to the rear wheels, you do get plenty of tyre roar from the back, unless you opt for a solid steel bulkhead.

Our test van had a mesh grille with a folding

66 / fleetworld.co.uk

what we think The Compact won’t be the biggest seller in the Citan range, but the addition of another body size does broaden the van’s appeal to a wider spread of potential customers.

specification MODEL

Mercedes-Benz Citan Compact 109CDI BASIC PRICE £13,375 ENGINE 4-cyl/1,461cc FUEL INJECTION Common-rail POWER 90hp @ 4,000rpm TORQUE 200Nm @1,750-3,000rpm Weights (kg) GVW 1,785 KERB WEIGHT 1,295 PAYLOAD 490 MAX TRAILER WEIGHT 1,050 Dimensions (mm) LOAD SPACE LENGTH 1,369 LOAD SPACE WIDTH 1,460 LOAD SPACE HEIGHT 1,258 LOAD HEIGHT (unladen) 568 LOAD VOLUME 2.4m3 Cost considerations FUEL TANK CAPACITY 60 litres COMBINED MPG & CO2 61.4mpg/123g/km OIL CHANGE 2 yr/25,000 miles WARRANTY 3 yr/unlimited miles

section (£96) and a fold- lat passenger seat (£174) boosting the load area and allowing you to carry longer loads above the folded seat.

The Compact has a load volume without the folding grille of 2.4m3, with a load length of 1,369mm to the back of the seats.

It is surprisingly spacious for such a short van and the wide rear doors provide good access to the load area.

It’s reasonably well equipped too, with heated electrically adjustable mirrors, electric windows, central locking, a height adjustable driver’s seat, a trip computer and a Radio/MP3 player with Bluetooth.

All Citans benefit from Adaptive ESP as standard, along with ASR acceleration skid control, and BAS brake assist.

The load volume is on a par with the Citroën Nemo/Peugeot Bipper and Fiat Fiorino and well ahead of car-derived vans such as the Vauxhaull Corsavan and Ford’s Fiesta Van. A payload of just 490kg is a bit below the 610kg available in the Nemo/Bipper/Fiorino though.

Mercedes promises fuel consumption of up to 61.4mpg if you opt for the BlueEf iciency model, with a CO2 output of just 123g/km.

Again that compares well to the Fiat, Peugeot and Citroën vans, but does fall some way behind Ford’s latest Fiesta Van, which promises up to 78.5mpg and just 95g/km. The interesting addition to this sector next year will be Ford’s Transit Courier, which if it can combine the ef iciency of the Fiesta with the load carrying of the French vans could be a real threat.

The Citan Compact starts at £13,375, though Mercedes is currently offering the van on a contract deal for around £240 per month.

Citroën Relay Citroën adds Stop & Start technology to its Relay heavy vans, says Dan Gilkes.

t

he constant search for better fuel economy and reduced exhaust emissions has led to improved combustion design and increased engine efficiency in many van models. However, the best way to cut fuel use, is not to have the engine running at all, which has led to the adoption of Stop & Start systems on many LCVs. The latest LCVs to offer Stop & Start technology are two models of Citroën’s Relay line-up. Based around the most popular Relay 30 L1H1 and Relay 35 L3H2 models, both can now be ordered with the firm’s eHDI 130 engine, incorporating Stop & Start.

As the name suggests the engine offers 130hp, backed up by 320Nm of torque. This engine was already being offered in the 3.5tonne van, but is a step up for the 3.0-tonne Relay 30, which usually only comes with a 110hp version of the 2.2-litre motor.

Citroën says the addition of the Stop & Start system helps the Relay 30 to achieve up to 39.2mpg, with CO2 ratings of as low as 189g/km. But making a comparison is difficult, as you can only compare with the 110hp engine at this weight. That said, the more powerful engine with the Stop & Start system is better than the 110hp engine, which delivers a combined figure of 37.7mpg and 199g/km.

Perhaps a bigger problem for this lighter model is cost. As the 3.5-tonne L3H2 model can already be ordered with the 130hp engine, the Stop & Start system adds just £200 to the purchase price, which is easy to justify for the fuel saving alone. On the smaller van the difference in list price is £1,000, as you are getting the more power-

what we think At £200, Stop & Start would be an easy box to tick in the 3.5 tonne van.

Taking that premium to £1,000 for the smaller Relay might be a harder decision to justify though.

specification MODEL Citroën Relay 30 L1H1 e-HDi 130 BASIC PRICE £19,860 ENGINE 4-cyl/2,198cc FUEL INJECTION Common-rail POWER 130hp @ 3,500rpm TORQUE 320Nm @2,000rpm Weights (kg) GVW 3,000 KERB WEIGHT 1,560 PAYLOAD 1,140 MAX TRAILER WEIGHT 2,500 Dimensions (mm) LOAD SPACE LENGTH 2,670 LOAD SPACE WIDTH 1,870 LOAD SPACE HEIGHT 1,662 LOAD HEIGHT (unladen) 506 LOAD VOLUME 8.0m3 Cost considerations FUEL TANK CAPACITY 90 litres COMBINED MPG & CO2 39.2mpg/189g/km OIL CHANGE 2 yr/25,000 miles WARRANTY 3 yr/100,000 miles

ful engine as well as the fuel benefit.

Of course from the driver’s seat the additional power is very welcome, making the relatively compact L1H1 van a rapid performer. It’s not the quietest of engine installations, especially when cold. With the benefit of a full steel bulkhead the noise that does make it into the cab all comes from under the bonnet.

The big Citroën is a decent motorway hauler however, providing a comfortable ride and relatively secure handling. Six forward gears deliver low revs at dual carriageway cruising speeds, with instant acceleration when required.

The Relay has a spacious, well built cab with plenty of storage for the driver and passengers, including two gloveboxes, storage below the passenger bench and 22 litres of overhead stowage. Its well equipped too, with electric windows and heated electric mirrors part of the standard trim. ESP remains an option however, even with this more powerful engine.

Customers can also upgrade with the £900 Enterprise Pack, that includes the full steel bulkhead, air conditioning, Bluetooth connectivity and rear parking sensors. The smallest Relay body has a healthy 8.0m3 of load volume, while wide opening rear doors and a huge sliding side door make it very easy to access the load area.

This 3.0-tonne van offers a payload of 1,140kg, though with Relay going right up to 4.05 tonnes, customers can specify a Citroën with up to 1,995kg of load carrying capacity.

Likewise load volumes stretch from this 8.0m3 van right up to 17m3 on the L4H3 models.

fleetworld.co.uk / 67

Now in your range.

The New Sprinter, Vito and Citan from Mercedes-Benz Vans.

A Daimler Brand

Our complete range of vans are designed to meet your individual fleet needs.

Each vehicle comes with a comprehensive Mercedes-Benz support package as standard*. Which adds up to lower whole life costs and reduced downtime.

Contact our Fleet Business Centre for full details today on 01908 245835.

www.mbvans.co.uk/fleet *3 years’ unlimited mileage warranty, 24 hour roadside assistance and MobiloVan UK as standard, plus flexible, competitively priced, fixed rate Service Care plans. Terms and Conditions apply. Please contact the Fleet Business Centre for further details.

FEATURE Telematics

Big data, big potential Mark Forrest, general manager of Trimble Field Service Management, discusses the challenges of using analytical data in fleet management.

O

ver the last 10 years, firms have become overwhelmed by the relentless flow of information from multiple sources, in various formats and through an array of tools. Data comes from GPS and vehicle-tracking systems, telematics, fleet management and workforce management.

Merging and organising this “big data” is so difficult that, in most businesses, it ends up unused. However, many are realising it is sleeping intelligence and that they need to tap in to make informed decisions.

The challenge is how to make sense of the massive amounts of data and tame this flow, to help hone day-to-day operations and make long-term decisions. The ability to make sense of data can be the difference between a business that is good enough and one that stands out.

Performance Management Analytics (PMA) has come to the fore as a solution able to tackle the Big Data challenge.

PMA provides managers with the visibility to analyse the productivity of their operations. For instance, the tool can help reduce unauthorised stops, minimise excessive speeding and idling, increase the number of jobs performed daily, and improve response times.

When a company figures out how to review historical data, identify patterns, and compile metrics and statistics to determine which assets and employees are the most productive, it can use those insights for predictive analysis and better business decisions.

Field service organisations that have deployed GPS, fleet and workforce management technologies already have the tools that help make sense of the information and make decisions to improve customer satisfaction. To accomplish this effectively, they must set specific goals, such as reducing overtime through route optimisation and cutting fuel costs through GPS tracking and fleet management systems.

Information from GPS, telematics, fleet management and workforce management tools provides concrete, actionable details, giving managers and dispatchers real-time visibility into fleet activities.

Systems set up to capture in-day exceptions can save a

70 / fleetworld.co.uk

company thousands of pounds by catching bad driver habits such as filling up with premium instead of regular fuel, unscheduled stops, and ignoring pre-set routes optimised for time and fuel-savings.

By leveraging PMA tools, managers can identify top performers, determine which schedules and routes produce the best results, and compare results from one vehicle or worker against the fleet.

The basis of telematics was originally location, but location is now merely an enabling tool for a plethora of business applications. Analytics now let customers see everything from the most profitable jobs to success rates in meeting appointment times. We’re moving towards an era of “super information” delivered by telematics, which will see the impact of the technology surge.

With big data, knowledge leads to action. A manager who knows which drivers have bad habits is better equipped to evaluate those drivers, act to correct their behaviour and schedule training. Up-to-date information on the health of vehicles leads to better maintenance, to safer vehicles, improved fuel consumption and less wear and tear.

Likewise, the ability to collect real-time information on traffic through GPS tracking empowers dispatchers to make decisions on the fly to change routes and avoid congestion.

Automatic vehicle location and real-time information on the distance between customer stops leads to routing and schedule optimisation.

Those are the immediate benefits, but understanding big data also brings long-term advantages, as companies engage in strategic planning based on historical patterns and predictive analysis. For example, for companies focusing on repair, using historical data about when a part is most likely to fail enables them to do preventative maintenance, fixing or changing a part before it fails. Furthermore, adjusting resources, modifying schedules, planning vehicle purchases and forecasting hiring needs become less about guessing and more about precise, well-researched planning. And that’s why field organisations need to take control of their information.

MARKET OVERVIEW Contract Hire & Leasing

ALD Automotive Arnold Clark Vehicle Management Arnold Clark Vehicle Management is one of the UK’s premier vehicle leasing companies. We’re a family run business – small enough to deliver a uniquely personal experience, yet big enough to deliver the professional fleet management you need.

We are the largest dealer-based leasing company in the country and we have a characteristic no-nonsense business style. Because we're totally independent, you can always rely on us to provide unbiased advice. We've helped corporate clients, small businesses and government departments realise genuine savings and improvements in productivity.

We listen, and we'd welcome the chance to work with you.

Contact: Calum Ewart calum.ewart@arnoldclark.co.uk

Tel: 0845 603 4590 www.acvm.co.uk

The ALD Automotive group is the second largest vehicle leasing operation in Europe and manages over 1 million vehicles across 37 countries worldwide. Within the UK ALD is widely recognised as one of the industry’s leading service providers, with a proven portfolio of award winning products for major plc’s, small businesses and individual drivers alike.

A specialist VanLease division offers award winning products including ProFleet2 in-vehicle telematics and DriveSafe, a unique suite of risk management initiatives, just two of the innovative solutions offered as standard for commercial vehicle operators.

ALD holds both ISO 9001 and ISO 14001 accreditations.

Contact: Ian Turner, Corporate Sales Director Tel: 0870 0011181 ian.turner@aldautomotive.com www.aldautomotive.co.uk

Marshall Leasing

Lex Autolease Lex Autolease is the UK’s leading provider of specialist commercial vehicles.

We have the industry knowledge to build the perfect commercial fleet for your business as well as the experience to meet the challenges of your vehicle requirements.

With industry expertise, innovative service and a comprehensive range of vehicles, we can genuinely add value to your business and contribute to your success.

We’ll work with you to understand all your requirements – from design to specification, to funding and maintenance – so we can create a bespoke solution to match your business needs.

Contact: Marcus Puddy Tel: 0800 389 3690 marketing@lexautolease.co.uk www.lexautolease.co.uk/commercial-vehicles

Marshall Leasing are part of privately owned Marshall who own dealer group MMG which operates over 70 franchised dealerships, representing 24 different manufacturer brands, with a turnover of £1bn per annum. MMG sell 50,000 vehicles and maintain over 450,000 in its workshops. Marshall also manage the RAF’s Hercules fleet and own/operate Cambridge Airport through their Marshall Aerospace and Defence Group which delivers innovation and excellence in the air, on land and at sea.

Marshall Leasing offers an independent choice and focus on fleet advice for clients who are seeking an alternative to the large dominant volume orientated providers.

Contact: Jonathan Ross Tel: 07774 439170 jonathan.ross@marshall-leasing.co.uk www.marshall-leasing.co.uk

Ogilvie Fleet Ltd Ogilvie Fleet provides contract hire, leasing and fleet management solutions for clients operating 25 to 250 vehicles. With a fleet of almost 10,000 vehicles, we're one of the largest independent contract hire and leasing specialists in the UK, providing initiatives and solutions to an extensive, client base.

Information Technology is core to the way we work and provide services, but we have a firm belief that this should always work in synergy with our great team of people. This combination creates a powerful combination for clients, allowing the use of as much or as little of our IT as they want, always safe in the knowledge that an Ogilvie team member is just a phone call away.

Contact: Ashley Crookes Ashley.crookes@ogilvie.co.uk www.ogilvie-fleet.co.uk

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Tel: 0845 217 9867

Volkswagen Group Leasing Volkswagen Group Leasing is a fleet management company and a division of Volkswagen Financial Services (UK) Limited. So as a finance company that’s part of the Volkswagen Group UK, we know the commercial vehicle market inside out. We understand that running a fleet of vehicles, no matter how big or small, can be complicated.

That’s why as well as supplying a great range of LCV’s, we also offer great quality fleet aftercare, which helps your fleet run smoothly. Our products and services include contract hire, short term rental, fleet management, vehicle maintenance and accident management.

Contact: Phil Jones phil.jones@vwfs.co.uk www.makingleasingsimple.co.uk

Tel: 0870 333 2229

VAN

Approximately how many commercial vehicles does your company operate?

Do you employ dedicated specialists to offer advice & guidance on LCV specification?

Do you offer non-maintenance contract hire on LCV’s?

Do you offer funding & maintenance for ancillary equipment fitted to the vehicle (tail lifts etc)?

Can you create bespoke return conditions for your LCV customers?

Do you offer pooling of excess and credit mileage?

Do you follow the BVRLA’s guidelines on Fair Wear & Tear for LCVs?

Do you offer packages that are based upon re-using bodywork or Interior equipment?

Do you offer guidance to clients on Duty of Care legislation?

Do you offer a design & build service for extensive bespoke conversions?

Do you offer and arrange long term vehicle evaluations (6 months duration)

FLEETW RLD

ALD Automotive

13.2k

Arnold Clark Vehicle Management

4.2k+

-

-

Fleet Alliance Limited

2k

-

Days Contract Hire

2.3k

Leasedrive Group

4.25k

-

-

Lex Autolease

68k

Marshall Leasing

500

-

Ogilvie

1.5k

-

-

Venson Automotive Solutions

5.3k

22.8k

Key to services

Service provided

-

Service unavailable

Volkswagen Group Leasing

Days Contract Hire

Venson Automotive Solutions

Days Contract Hire is established as one of the UK’s leading independent contract hire companies, offering a personal approach to bespoke fleet solutions.

Tailoring services to the public and private sector for over 25 years, Days are able to offer impartial advice as they are completely independent of any bank or manufacturer.

As well as Contract Hire, Days are able to offer a short term Flexi Hire service and a host of ancillary services to assist in the management of fleets all of which is supported by industry leading technology and client facing systems.

Fleet Alliance Fleet Alliance is a leading UK fleet management provider, offering contract hire, leasing and a complete range of fleet solutions. We manage around 14,000 vehicles on behalf of corporate clients in a wide variety of business sectors.

We deliver a complete fleet solution via our market-leading Fleet 360 model which provides the best combination of advice, products, competitive pricing and outstanding service.

We’ve been in the business since 1992 and not only are we one of the UK’s largest independent commercial vehicle fleet solutions experts we also have the industry’s most comprehensive portfolio of services – vehicle funding and fleet management to accident management, vehicle equip-for-service, workshop and down-time management. We don’t let our clients down and our retention rate of over 95% is testament to that. Our levels of experience, knowledge and service allow us to give you the kind of impartial advice that has real financial returns, and makes sure you meet your operational requirements.

Contact: Neil Vaughan Tel: 0845 815 0019 neilvaughan@days.co.uk www.dayscontracthire.co.uk

Contact: Grant Boardman Tel: 0845 601 8407 grant.boardman@fleetalliance.co.uk www.fleetalliance.co.uk

Contact: Alan McCleave Tel: 08444 99 1402 sales@venson.com www.venson.com

fleetworld.co.uk / 73

ontheroad January invariably brings snow and ice, and Anthony Ffrench-Constant thinks it’s time we learned to deal with it.

T

he first vaguely chucklesome Christmas cracker joke I’ve ever peeled open, when one snowman is asking the other: ‘Can you smell carrots?’, reminds me that it’s somewhat remarkable that this part of the world has not already slithered seamlessly from the season to be jolly into the season of abject motoring folly.

With nothing between my bedroom window and the Ural Mountains to block the blizzards thumping out of the east, it’s unsurprising that Mudfordshire regularly suffers the sort of winters I last experienced as a toddler cowering in the shadow of American ICBMs on an air force base in Lincolnshire.

Thing is, however, whilst I clearly recall one and all taking the arrival of snow and ice effortlessly in their stride back then, no one today seems to have the first idea as to how drive properly when it all goes white.

Indeed, despite advances in headlight technology that have seen the tea-light-lolling-in-polished-wok offerings of yore replaced by beams powerful enough to send stunned wildlife tumbling from the trees, at least half of us now seem unable to drive properly even when it all goes merely black.

And this, given that the entire country currently spends months plunged into total darkness by tea time just so a fistful of Shetland children can go to school in daylight, is something of a problem.

Now, it would be easy to blame this state of affairs on our increasingly geriatric population. After all, glare is the old person’s biggest enemy, which is why they hate driving at night. However, clock those whose instinctive reaction to nothing more daunting than the impending gleam of oncoming traffic is to slam on the brakes, slalom like Jean Claude Killy and singularly fail to dip their main beams, and you’ll find age is

It strikes me that the real issue with modern cars is the extent to which they isolate us from the true grit of tricky driving conditions .

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absolutely not a determining factor.

Truth is, moreover, when it comes to dealing with snow and ice, many able-bodied septuagenarians could still teach the younger generations a thing or two. Lest we forget, they cut their hard-winter teeth on a traction control-, ABS- and power steering-free diet of skinny cross-ply tyres and four-speed transmissions.

And perhaps they had the better of it. I’m not talking about those narrow, knobbly tyres proving something of a bonus in the snow. We all know that low-profile rubber allied to rear-wheel drive turns the ultimate driving machine into the ultimate drifting machine at the first whiff of the white stuff. That’s why BMW drivers either fit winter tyres or simply stay at home for the duration.

Rather, it strikes me that the real issue with modern cars is the extent to which they isolate us from the true grit of tricky driving conditions to the point where, to paraphrase Carole King, we can no longer feel the snow move under our seat.

How can you possibly drive on snow and ice if you haven’t a clue what’s going on beneath you? More to the point, how, without long-term driving school rental of the Milton Keynes Snowdome, can you actually teach anyone to do so?

And this is where, having exonerated them thus far, I do hold the elderly responsible. To be precise, I blame the parents.

Odd, isn’t it? We spend years monitoring, cajoling and fretting over our children’s progress at school, yet they pass their driving tests after a scant few months at the helm and we promptly boot them off the cliff face of our concerns and expect them to have the complexities of flying fully sorted before they hit the bottom.

Invariably initiating each outing with the gritted-teeth threat of a long walk home if we got stuck, my father taught me the relatively basic combination of common sense and common courtesy necessary to survive driving on snow.

He was pretty good at it. You might not be and neither might your staff. In which case, you could do a lot worse than join your employees for a day at the skid-pan.

Please.