Fleet World October 2012 by Fleet World Group

The leading magazine for fleet decision-makers October 2012

FLEETW RLD WHAT KIA DID NEXT UK CEO Paul Philpott on the inexorable rise of the Korean star

inside The pick of Paris Showâ&#x20AC;&#x2122;s best new cars reviewed

How to defleet better Make money, save money and sell quicker

Driven Mazda6 Merc CLS Shooting Brake SEAT Toledo

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The leading magazine for fleet decision-makers October 2012

FLEETW RLD fleetworld.co.uk

WHAT KIA DID NEXT UK CEO Paul Philpott on the inexorable rise of the Korean star

RECRUITMENT For the lastest recruitment vacancies, visit fleetworld.co.uk

inside The pick of Paris Show’s best new cars reviewed

How to defleet better Make money, save money and sell quicker

Driven

Mazda6 Merc CLS Shooting Brake SEAT Toledo

fleetworld.co.uk

Publisher Ross Durkin ross@eetworldgroup.co.uk Editor Steve Moody steve@fleetworldgroup.co.uk Deputy Editor Natalie Wallis natalie@eetworldgroup.co.uk Motoring Editor Alex Grant alex@eetworldgroup.co.uk Editorial Assistant Katie Beck katie@eetworldgroup.co.uk VFW Editor John Kendall john@eetworldgroup.co.uk Sales Director Anne Dopson anne@eetworldgroup.co.uk Sales Executive Darren Brett darren@eetworldgroup.co.uk Circulation Manager Tracy Howell tracy@eetworldgroup.co.uk Head of Production Luke Wikner luke@eetworldgroup.co.uk Designers Tina Ries tina@eetworldgroup.co.uk Samantha Hargreaves sam@eetworldgroup.co.uk Internet Editor Luke Durkin durks@eetworldgroup.co.uk

Published by Stag Publications Ltd, 18 Alban Park, Hateld Road, St Albans, Herts, AL4 0JJ tel +44 (0)1727 739160 fax +44 (0)1727 739169 email fw@eetworldgroup.co.uk web eetworld.co.uk

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Contents

We’ve just finished this year’s MPG Marathon, the full coverage of which will be in next month’s issue, but as a taster for just how epic it was, two cars finished the 400mile route with average fuel consumption in excess of 100mpg. This I find utterly staggering, because they’re not hypermiling specials, they’re just standards cars you can walk into a showroom and buy: Ford’s Fiesta 1.6 TDCi ECOnetic and the Kia Rio 1.1 CRDi. And the route, on some of the tortuous ribbons of road through the Brecon Beacons and West Country was hardly easy either, and had to be completed in a realworld time, so wasn’t achieved at a snail’s pace. On top of that, the weather was grotty, with high winds and rain, which add resistance to a car’s ability to wheel along without little effort. Among the cognoscenti of such events (and I certainly cannot include myself in that group) it was thought that 100mpg-plus was pretty nigh-on impossible in normal driving conditions. But these cars and drivers have shown what is possible when driving skill and brilliant technology combine. So next time a driver, busy guzzling gas at a prodigious rate, complains ‘well, cars never do what the manufacturer says, do they?’, point him in the direction of these amazing results. Talking of amazing, I’ve been speaking to the CEO one of the stars of the MPG Marathon, Kia, about its staggering sales performance over the past few years, the interview of which can be found on p58. If ever a brand was bucking the automotive trend, it’s this one, and its ambition for fleet is big and bold. If it keeps producing 100mpg cars, it’ll get there, too. Enjoy.

04 A month in fleet

To subscribe to Fleet World visit: www.eetworldsubscriptions.co.uk

10 Fleet World Barometer Making sense of the eet surveys this month

14 Comment 22 Spotlight Ford unveils the stunning new global Mondeo.

26 Driven Mazda6 // SEAT Toledo // Kia cee’d // Merc CLS.

32 The pick of Paris Highlights from 2012 Mondial de l’Automobile.

40 16 ways to better remarketing Advice to help you make money, save money and sell vehicles quicker.

42 Plug-in car scheme The Transport Select Committee’s take on the Government’s plug-in car grant strategy.

47 SWOT Team Ford Fiesta vs rivals...

52 Selling 54 Market Overview Contract Hire, Finance & Leasing.

58 Growing pains? Paul Philpott on managing Kia’s success.

60 To buy or lease 62 Fleet Update 66 Fleet Academy 71 VAN Fleet World Merc Citan // SsangYong Korando // Software.

82 NUM8ER5 G4ME The eet month in gures.

22 40 42 78

Certified circulation Jan – Dec 2011 19,619

Steve Moody Editor

October 2012

A MONTH IN FLEET A skip through the key news and events since the last issue of Fleet World. Sign up to our FREE digital newsletter Fleet World Confidential... visit fleetworldsubscriptions.co.uk

COMPANY CAR AND CASH SCHEMES GROWING IN POPULARITY The popularity of company car and car allowance schemes are continuing to grow, according to a new report. In its latest Company Car Benefits Survey 2012/2013, Global HR consultancy Towers Watson, found that in the UK almost 80% of managerial staff remain eligible for car benefits and that companies are far more likely to offer employees the choice between cash and a car – or only offer a cash allowance – than they are to offer only the option of a car. The UK differs from the rest of Europe with only 12% of companies in the UK providing a car-only option. In contrast, direct provision of a company car is still largely the norm in the rest of Europe. Across the region the value of car schemes has increased faster than salaries as organisations keep tight control of salary budgets and the cost of providing and maintaining cars – including fuel – has steadily increased. Darryl Davis, senior consultant in Towers Watson’s Data Service division, said: ‘Company car and allowance schemes are still proving very popular across Europe as a sizable part of many people’s employee benefit packages. In the UK, the option of a car or cash allowance remains the most common policy across almost all categories of eligible employees. ‘Companies are looking at ways to reward key employees and, with pressure to keep salary increases and bonuses to a minimum, company car schemes and car allowances provide an alternative option for awarding total remuneration increases.’

TWIZY FLEET FOR WALES A Welsh beauty spot is at the vanguard of a new eco travel network which is utilising a fleet of Renault Twizy electric vehicles. The recently launched Eco Travel Network is offering visitors to the Brecon Beacons National Park the chance to explore the area in one of its six Twizy two-seater EVs. Powered by electricity generated by solar, rain and wind power, the vehicles are aimed at reducing the 50,000 tonnes of CO 2 produced on average per year by visitors covering 300 miles during a one-week holiday. Eco Travel Network founding director, Alison Kidd, said: ‘Most journeys in the UK are less than five miles but we do them in cars designed to go 500 miles at 70 mph. ‘Changing attitudes starts with changing behaviour and the best way to trigger a new behaviour is to make it fun. The Eco Travel Network is about making greener travel novel and fun and people on holiday are more open to trying new, fun experiences. Hopefully, they will take that experience and different way of thinking back to their everyday lives.’

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CONFIDENTIAL

USE FUEL CARDS, SAYS EST The Energy Saving Trust is urging fleet managers to consider using fuel cards in a bid to reduce spend – while reassuring firms this does not mean providing free private fuel to drivers. The organisation has produced a guide outlining how costs, fuel consumption, administration time and security risks can all be reduced if businesses embrace the cashless payment method. Ian Featherstone, knowledge manager at the Energy Saving Trust, said: ‘Fuel cards provide significant benefits for businesses. They remove the need for time-consuming expenses claims, and are more secure than conventional payment methods because they can be embossed with the driver’s name, the registration of the vehicle and the company name, and consolidated invoices make calculating and claiming VAT easier too. ‘Many organisations believe that fuel cards can only be implemented when employees personal fuel costs are paid by the business. However, this is not the case, and indeed free private fuel is rarely cost-effective for either the employer or its drivers,’ he added.

TÜV SÜD AUTO SERVICE GMBH ACQUIRES FLEET LOGISTICS One year after the launch of a strategic partnership, TÜV SÜD Auto Service GmbH has acquired 100% of the shares of fleet management provider, Fleet Logistics. Fleet Logistics will now work in partnership with FleetCompany, the TÜV SÜD subsidiary operating in Germany, to support over 100,000 vehicles throughout Europe. This strategic investment continues the TÜV SÜD Group's growth path in the vehicle fleet business with the target of international market leadership. Plans provide for doubling the vehicle inventory in the next three years. Fleet Logistics looks after 65,000 vehicles at present, while the TÜV SÜD subsidiary FleetCompany has around 35,000 vehicles on contract in Germany. Chairman of the management board of the new TÜV SÜD company will be Rainer Laber. In this function he will be responsible for overall fleet business at TÜV SÜD. Laber plans to increase the number of managed vehicles significantly over the coming years, while also developing new markets at the same time. ‘The acquisition provides us with a firm foundation, immediately giving us the capability of looking after the European fleets of international companies. Together with our clients, we will grow in their high-volume markets – including those outside Europe’, said Laber. ‘We will invest a significant amount in order to further build upon the success of Fleet Logistics over the past years. This investment will focus upon growth in additional countries and services, strengthening IT, processes and highly capable team members. Our goal is to serve our customers in the fullest manner with the highest quality,’ he said.

Ford NEWS All-new Transit Custom unveiled... THE all-new Ford Transit Custom is ‘International Van of the Year 2013’ after winning 117 out of a possible 133 points from a jury of 24 specialist commercial vehicle journalists - more than the combined totals of the second- and third-placed vans. “Transit Custom is a new kind of one-tonne van – hard working and practical, but great to look at and great to drive,” said Ford of Europe’s vice president of product development, Barb Samardzich. “Combining legendary Transit toughness and economy with car-like design and features was a really tough ask, but our engineers delivered,” she added. It offers excellent load-carrying ability, including innovative loadspace features such as a load-through hatch in the bulkhead for extra-long items, and an integrated fold-away roof rack. The driver also benefits from the latest Ford technologies like Lane Keeping Aid and Ford SYNC. Excellent fuel economy with CO2 emissions from 178 g/km is delivered by the improved 2.2-litre Duratorq TDCi diesel available with Auto-Start-Stop, while cost-of-ownership is further minimised by the longest service intervals in the class at two years /30,000 miles. “The new Transit sets new standards with regard to styling, drivability and load-carrying ability,” said Pieter Wieman, chairman of the International Van of the Year jury. “The van has a car-like exterior and interior, driving dynamics which are very close to a passenger car and, notwithstanding that, is a very functional and practical vehicle. Ford has paid a lot of attention to the active and passive safety aspects of the new model, and to reducing the cost of ownership.”

inbrief Mondeo: “Greenest” car

The Ford Mondeo has been declared the UK's greenest family car by What Car? for the second year running. The 1.6-litre Ford Mondeo TDCi ECOnetic offers combined fuel economy of 65.7mpg and CO2 emissions of 114g/km – meaning road tax of only £30 a year. What Car? editor-in-chief Chas Hallett said: “It’s a great family car and does everything What Car? expects a green family car to do. It might be five years old, but it’s still the best in its class because it offers the best combination of practicality, driver involvement, performance and low environmental impact.”

Mustang for Europe Ford‘s legendary Mustang will go on sale in Europe, Ford of Europe president and CEO Stephen Odell has confirmed. “The Mustang is uniquely Ford and has a huge fan base here in Europe. Now those fans have something to look forward to and we look forward to providing more details in the near future,” he said.

...and wins International Van of the Year THE International Van of the Year trophy was presented at the Hanover commercial vehicle show. Not only did the Transit Custom win by a wide margin, but it was a record fourth time since 2001 that a Transit van has won this prestigious award, an unprecedented achievement. Ford recently revealed it is harnessing its global platform strategy and completely redesigning its entire commercial vehicle line-up for Europe over the next two years. Transit Custom, and the stylish Tourneo Custom people-carrier, are important new entries for Ford in the growing CV market, but they are just first steps in Ford’s ambitious plan to completely overhaul and expand its entire commercial vehicle line-up for Europe over the next two years. This includes a new two-tonne Transit, all-new compact Transit Connect and Tourneo Connect people carrier, and a new small Transit Courier. • This prestigious award follows Ford’s recent success in winning the International Engine of the Year award for the 1.0-litre EcoBoost.

For further information on any vehicle in the Ford range please contact the Ford Business Centre on 08457 23 23 23, email info@fordfleet.co.uk, or visit www.ford.co.uk/fordfleet

Ford News Feature // 05

A MONTH IN FLEET A skip through the key news and events since the last issue of Fleet World. Sign up to our FREE digital newsletter Fleet World Confidential... visit fleetworldsubscriptions.co.uk

CONTRACT RENEWAL APATHY COSTING FLEETS DEAR An emerging trend to let company car contracts slide past their renewal date is a false economy that will often cost more than opting for a new vehicle, says GE Capital’s Fleet Services division. The company reports that, like most lessors in the fleet sector, it is seeing an increase in requests from customers who want to lengthen their leases informally, although stresses that this is different from the last wave of contract renewals that occurred during the credit crunch. Gary Killeen, fleet services commercial leader for GE Capital UK, said: ‘This is dissimilar to the contract extensions that occurred during the 2008 recession. Then, companies were battening down the hatches in response to an economic storm. The ”renewal apathy” that we are seeing now is a milder form of caution prompted by much milder economic uncertainty. ‘However, this tendency to let a renewal slide in the belief that it will save a few pounds is often a false economy. If you do the maths, a new car is often the more cost effective choice,’ he added. Killeen claimed that the impact that new car technology is having when it comes to cutting fuel consumption and reducing CO2 means that, across most of the company car market, opting for a carefully chosen new vehicle will be the cheaper option in many, many cases.

RENTAL FIRMS TACKLE SOARING INSURANCE COSTS The rental industry needs to work more closely together pooling risk data in a bid to counter soaring insurance premiums, the British Vehicle Rental and Leasing Association has claimed. Figures collated by the BVRLA show that the ratio of personal injury claims has risen from 17% to 25% of accidents over the past six years, with the average cost of each claim more than doubling. A recent BVRLA survey found that nearly 90% of its members had seen premiums rise in the last year, with some smaller operators facing increases of over 50% combined with new policy restrictions and higher excess levels. BVRLA chief executive, John Lewis, said: 'The increasing cost of compulsory motor insurance is currently the biggest threat to the profitability and sustainability of the vehicle rental industry. ‘The insurance industry pools data to try and reduce what it pays out on claims, while our industry uses the RISC problem renter database to prevent claims occurring in the first place. We could do both things much more effectively by working together.’ A new BVRLA Guide to Insurance Risk Management, is available in digital format on the BVRLA website. ‘The aim of the guide is to help members develop an action plan for presenting their business to insurers and brokers,’ added Lewis.

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CONFIDENTIAL

FSG CHANGES TO ARI FLEET Fleet Support Group has rebranded as ARI Fleet UK. The name change, comes after Chippenham-based FSG was acquired by United States-based ARI in December last year. Privately-owned ARI was established in 1948 and is the fastest growing fleet management company in North America, having seen the number of vehicles on its books increase to 930,000 this year from 290,000 in 2001. Geoffrey Bray, who founded FSG 25 years ago and is the chairman of ARI Fleet UK, said: ‘It remains business as usual, although existing and new customers operating cars, vans and trucks will benefit from an even more in-depth range of fleet management services. ‘FSG has prided itself over 25 years on delivering financial savings to its customers and that will continue with ARI Fleet UK. The game-changing technology that ARI is bringing to its UK customers will deliver significant benefits in driver, vehicle and journey management resulting in major savings in terms of total cost of ownership.’

CX-5 BREAKS FLEET RECORDS Corporate order levels for the new Mazda CX-5 have broken previous records for the brand’s cars. According to Mazda’s leading corporate franchise dealer, Norton Way Mazda, pre-orders from fleets have triggered the largest advance order bank of any model from the brand, with more than 200 on the books already. Customer deliveries of the Mazda CX-5 kick-off in numbers this month, and Richard Siney, operations director, Norton Way Mazda, reckons the arrival of SKYACTIV technology in the car will kick-start a new wave of fleet operator and company car driver interest in the brand. Siney said: ‘Corporate interest in Mazda CX-5 is huge. Having driven a demonstrator and experienced the car’s performance, company car drivers are opting for this model. ‘Most cars supplied and orders taken to date have been funded via contract hire. Monthly rental rates are very competitive and as the CX-5 has extraordinary CO2 and MPG figures versus the competition, business and personal requirements are met.’

Never before have two companies combined to deliver a level of fleet management service and support unmatched in the industry. And with all the challenges facing today’s fleets, the timing couldn’t be better. Fleet Support Group brings proven UK fleet experience and success; ARI™ brings more programmes, technology, and car and commercial vehicle fleet know–how. Together, there are even more opportunities for savings of 20% or more. 0844 8000 700

arifleet.co.uk

ARI Fleet UK Gerald Jiggins House, Methuen Park Chippenham, Wiltshire SN14 0GX

A MONTH IN FLEET A skip through the key news and events since the last issue of Fleet World. Sign up to our FREE digital newsletter Fleet World Confidential... visit fleetworldsubscriptions.co.uk

INBRIEF

FLEET SLAMS ‘UNFAIR’ CONGESTION CHARGE RULES Engineering plant firm Plantire has slammed the London Congestion Charge rules, claiming it is hitting low CO2 van users with charges, while green car fleets get exemptions. Currently, any motorist who drives a car with emissions below 100g/km CO2 is exempt from the London Congestion Charge. However, light commercial vehicles under 3.5 tonnes with sub-100g/km CO 2 emissions are not exempt and have to pay the £10 fee. Plantire, based near Heathrow, bought low emission vans with the belief that the rules for vans and cars would gain parity, but despite London Mayor Boris Johnson’s assertion that ‘Vans are the lifeblood of this city’, it has not happened. John Tocher, Plantire’s general manager, said: ‘Although we knew when we ordered the Corsavans that they were not exempt, we felt sure that Transport for London would change the exemption. It makes sense that if cars with emissions under 100g/km CO2 are exempt, vans emitting less than 100g/km CO2 shouldn’t have to pay the Congestion Charge either. ‘Having to pay the Congestion Charge is almost negating these savings and seems grossly unfair.’ Despite the exclusion of vans from Transport for London’s green transport initiative, the Mayor of London, Boris Johnson, stated previously: ‘This noble bunch is mostly small business owners and independent traders who are focused on grafting hard to support their families and build a better future,’ he said. Vauxhall is supporting Planthire’s claim. The Corsavan 1.3 CDTi ecoFLEX with Start/Stop is Vauxhall’s most efficient commercial vehicle ever, achieving 83.1mpg on the combined cycle.

SWEET SUCCESS FOR CONFECTIONARY FIRM’S FLEET Northgate Vehicle Hire has helped Ireland based Tubs Sweets in its continued expansion with eight branded vehicles. Supplied on a flexible contract, which includes features such as vehicle maintenance, back up service throughout the UK and, in Tubs Sweets’ case, branded vehicle wrapping and text, it has helped the confectionary company in its growth by reducing fixed costs, freeing company funds to drive into an expansion program.

> CARE PROVIDER TAKES YETI DELIVERY Staff at Glasgow-based Visioncall collected the keys to 10 white Yeti GreenLine II vehicles. The national team of opticians, optometrists, dispensing opticians and optical assistants has added the 10 SKODA Yetis to its fleet to assist them when visiting elderly patients in their home or care home. The deal has been operated on a three year, fully maintained contract hire arrangement through fleet management company Ogilvie Fleet.

IMPROVED AUDI WEBSITE A BOOST TO FLEETS Improvements to the dedicated fleet section of Audi’s website are intended to streamline the decisionmaking process for business users. A new-look fleet section on www.audi.co.uk has just been launched to enable prospective and existing fleet customers to navigate even more easily through the many options available en route to the ideal company car choice. The fleet area has been completely overhauled to make navigation and decision-making easier, meaning users can select the right car and find the right information with as few clicks as possible. Audi Fleet and Aftersales manager, Nathan Dennis, said: 'People are busy and they want clear, concise information, so it’s vital that we make that information accessible to them as quickly and as intuitively as possible. 'By clearly defining the fleet area of the website from the retail section and adding new straightforward features specifically aimed at fleet operators and drivers, our aim is to demystify what can be a complicated and confusing area as much as possible,' he added. Among the new features is an easy-to-use tax calculator providing customers in the market for a new company car with an on-the-spot calculation of tax amounts including BIK and P11D values across the whole Audi range.

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CONFIDENTIAL

> ROYAL MAIL JOINS ROSPA The Royal Mail has joined RoSPA’s National Safe Driving Award Scheme. In joining the scheme, Royal Mail has made a commitment to managing and reducing the risks faced by their fleet drivers while out on the road for work purposes, by encouraging and rewarding safe and responsible driving. Royal Mail will pilot the scheme in Hereford and Birmingham, involving a total of 263 drivers ranging in age from 18 to 65.

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Making sense of the surveys We've pulled together the pertinent points from the myriad of research done in the fleet industry this month to give you a clearer view of what's really going on...

in association with

MOBILE WORKFORCE A REPORT INTO THE IMPORTANCE TO BUSINESSES OF FIELD-BASED STAFF 93% regard the field-based workforce to be the ”company face” and see customer focus as the top priority. 80% see worker health and safety as a higher priority than five years ago. 64% feel sustainability will have a significant effect on their business planning. Trimble concluded: ‘As the number of customer touch-points increases for every brand, services in the field are rapidly becoming the new frontline in the battle for competitive market share, playing a major role in customer satisfaction, brand reputation and, ultimately, customer retention and profitability. Adding to this, unpredictable fuel prices, incoming legislative requirements and environmental concerns make today a challenging time to run a fleet and field service operation.’

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ROAD CASUALTIES FIGURES ON THE NUMBER OF DEATHS CAUSED BY DEFECTIVE TYRES

300 250 200 150 Number of people seriously injured Number of people killed

100 50

0 2006

2007

2008

2009

2010

2011

‘These latest figures are very disturbing, especially given that the number of casualties in all road accidents also rose for the first time in many years. It really does reinforce the need for drivers to regularly inspect their tyres to make sure they are safe and legal. October’s tyre safety month is the perfect opportunity to carry out some basic tyre checks and help put a stop to this needless loss of life,’ said Stuart Jackson, chairman, TyreSafe. Source: Department for Transport

DRIVING PENALTIES A SURVEY OF PUBLIC ATTITUDES TO DRIVING OFFENCE PENALTIES

Source: Trimble

78% of drivers are in favour of fines of £200 or more for traffic offences such as speeding, using a mobile phone, or careless driving. 78% think it’s wrong that some drivers who tot up 12 points are allowed to avoid bans under an ”exceptional hardship” clause. 47% think fines should be £500 or more. 23% believe a £90 fine (the increase proposed by government) is sufficient to deter drivers taking illegal risks on roads. Ellen Booth, Brake senior campaigns officer, said: ‘The Government must listen to the public, who recognise that far tougher penalties are needed to stop risky, selfish behaviour at the wheel and that we need to take dangerous repeat offenders off the roads. The government has proposed increasing fixed penalty fines for driving offences to a paltry £90: we say this is nowhere near enough, and drivers agree. We need a simple, clear message from government: drivers who risk lives won’t be tolerated and should expect to pay a high price.’

TURNING UP ON TIME RESEARCH INTO DELIVERY TIME ACCURACY 92% of consumers have suffered tradesmen and delivery firms turning up late for appointments. 73% claim they are frequently kept in the dark about delays. 96% are not given precise appointment times by delivery and service companies, with three-quarters usually being given morning or afternoon timeslots at best. 60% believe four-hour timeslots are unacceptable. 78% said they would be less likely to use a company again that failed to give precise or acceptable appointment timeslots. 34% believe service standards (punctual deliveries and job attendance times) have deteriorated since the global economic downturn.

‘Good customer service will differentiate a company from the competition in any economic climate, in a recession it can mean business survival,’ said Thomas Schmidt, managing director, TomTom Business Solutions. ‘Clearly companies are failing to meet expected levels of service, with factors such as traffic and a lack of fleet management information contributing to regular late arrivals and unsatisfied customers.’

Source: TomTom Business Solutions

• for the latest daily news from the fleet industry, visit www.fleetworld.co.uk

October 2012

COMMENT

Cream of the crop Curtis Hutchinson Audi’s competition with BMW could result in fleets benefiting from an improved level of service from dealers, says Motor Trader editor Curtis Hutchinson.

‘In August this year Audi’s sales pushed ahead of BMW for the year to date’ 14

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One the mostly fiercely contested parts of the fleet market is the premium sector. Here sales have remained strong throughout the recession, with models such as the 3 Series and C-Class regularly appearing in the monthly top 10 sellers lists, at the expense of erstwhile mainstream champions, notably the Mondeo. While BMW, Audi and Mercedes-Benz variously lay claim to being the best in terms of desirability, reliability and residual values, only one can be the best seller. Or can it? Ignoring BMW's MINI and Mercedes’ Smart brands, whose sales are accounted for separately, all is not as perhaps as it seems at the rarefied end of the car market. Mercedes, for instance, has been trailing in third place since 2004, when it was overtaken by Audi. However, in August this year Audi’s sales pushed ahead of BMW for the year to date. An impressive and symbolic event in equal measures. As Volkswagen Group's upmarket upstart, Audi has been chipping away at BMW in recent years, offering a bewildering number of models, 39 at the last count, which have clearly struck a chord with user-choosers and fleet buyers. Whether Audi is now officially the biggest premium brand in the UK remains to be seen as sales of this year's all-new 3 Series gain momentum. While all three are jostling for the top spot, Audi's new UK director, Martin Sander, told me he would prefer to be the number one in terms of customer satisfaction; an acknowledgement that Audi had some work to do in its dealer network. The German-born boss started in the UK back in January and invested time and money in developing the brand's dealer network to make sure facilities and staff are up to scratch. He has also combined all sales – new, used and fleet – under Paul Sansom who became head of sales in August.

This new position sees Sansom – formerly Audi's head of aftersales and service, before that he was Jaguar's fleet sales boss – taking charge of all of the brand's head office fleet and retail sales operations. ‘I will be looking to him to unify the two teams so that we can maximise synergies and ensure Audi has the best possible sales processes, systems and programmes in place to help us realise our ambition of becoming the number one premium brand in the UK.’ Sander's message is clear. With sales evenly split between fleet and retail he wants consistency across the brand so fleet managers, user-choosers and private customers all get the same top notch experience. ‘At the end of our sales process is an Audi customer and we expect them all to have the same Audi experience. That is why it makes absolute sense to have one senior management head in the organisation overseeing all sales processes,’ he said. Sander does not underestimate the importance of that dealer interface with fleet bosses on both the sales and servicing side and is looking at ways of fine tuning it. ‘All of our fleet business, with very few exceptions, goes through our dealerships. Our dealerships are in charge of our fleet business,’ he said. ‘Fleet is 50% of our volume so it is tremendously important for us and our dealers, particularly in the small business area where we've had a special focus over the last couple of years, supporting our dealers to build relationships with businesses in their community to open up this sales opportunity.’ For fleet managers and user-choosers a welcome outcome of this three way jostle for hearts, minds and company cheque books, should be higher quality and more attentive levels of service than ever before.

COMMENT

The downtime dilemma The Insider This month, our tame fleet manager ponders downtime, and carmakers sometimes hopeless part availability.

’Part of the attraction to the driver is having the first of something, being different from the crowd’

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Recently, Vauxhall loaned us an Ampera for evaluation. And a very good car it is too. It’s also a long time since I drove a car which turned so many heads. And it set me wondering how other fleets deal with adding cars to a choice list. If a new car comes to market, how long does it need to be in production before you allow it a place on the list? And what criteria do you insist upon? For me the obvious attributes are fit for purpose, vehicle safety, maintenance costs, practical ability to deal with warranty issues in a timely manner, and dealer network. And from the cost angle, purchase or lease cost, likely residual value, maintenance spend, and actual fuel consumption, all figure. As it turns out, I’ve missed a critical factor here, but we’ll get to that later. I also prefer to wait for proven reliability whereas part of the attraction to the driver is having the first of something, being different from the crowd. We’ve always operated a fairly free choice car policy on the grounds that the CEO wants our drivers to have a wide selection of vehicles within their allocated grade in order to promote feel good attitudes to their value. I hope that they will look after the car because they chose it, and I also hope that by having a wide spread of makes and models we won’t be caught out big time if one manufacturer has a major component failure or shortage. I’m an optimistic soul, aren’t I? As ever, there are pluses and minuses on both sides of the all makes versus restricted badge argument. Which option is best depends upon the type of operation you are running. If you are motivating sales people, you offer an aspirational package and probably give them a superior vehicle choice; if your drivers are all doing the same job –

perhaps carrying equipment – a single model which you can bespoke, wrap and use as free advertising may be just fine. So long as the drivers drive to a good standard, and are never seen speeding, gesticulating or otherwise causing offence! Who are your clients – will they take offence if your drivers turn up at their premises in flash cars, giving the impression they are paying you too much money for your services; or, are you selling a high-value product where advertising success in an overt way is key? Recently we needed a new windscreen for a car which has been readily available for about a year and is becoming a popular model on our fleet. We discovered that no patent glass is yet available for this car, and the original manufacturer was unable to supply for three weeks. Because of the nature of our business, it wasn’t appropriate for us to turn up at a client’s premises with cracked glass so we had to pull the car off the road and hire something else in – an expensive exercise we could have done without. That parts shortage also made me think about whole life cost in a different way. Should I factor in the cost and annoyance of a few weeks’ downtime ”just in case”, thus rendering the car more expensive and perhaps denying it a place on the choice list? If I was in a solus arrangement when a technical problem arose, I could have a number of cars off road at the same time; but equally I would have contracted for greater support from the manufacturer, with replacement cars being provided to cover the gap. Clearly I missed a trick in not adding ”major parts availability” to determining factors for what does or does not make it on to the choice list. I really hadn’t anticipated that particular scenario. There is always something new to learn in fleet, isn’t there?

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SPOTLIGHT New Ford Mondeo

GOING GLOBAL. Ford reveals more of its Mondeo at the Paris motor show. By Steve Moody.

DESIGN Ford’s new global design language informs the all-new Mondeo’s elegant exterior in four-door, five-door and estate model. The low roofline gives it a coupe-esque profile while retaining a spacious and practical interior, and incorporates a retractable panoramic glass roof for the estate bodystyle. Also new to the Mondeo is a power tailgate. The lean side-profile is sculpted to convey ”visual lightness”, while the sophisticated and technical front end design features Ford’s new, more prominent trapezoidal grille, a power-dome bonnet and segment-first adaptive, full LED headlamps.

ENGINES The new Mondeo will be offered with a petrol hybrid electric powertrain, combining a specially-developed 2.0-litre petrol engine with a 35kW lithium-ion battery. It will be the first car in its segment in Europe to be equipped with a 1.0-litre petrol engine, the 2012 ”International Engine of the Year” 1.0litre EcoBoost (pictured left). An EcoNetic Technology model will also be available powered by a 1.6-litre diesel engine. The firm claimed both are expected to deliver best-in-class fuel economy. In addition, customers will have the choice of turbocharged 1.5-litre and 2.0-litre EcoBoost petrol engines, and a 2.0-litre TDCi diesel. For the first time on Mondeo, a diesel all-wheel drive variant will be offered.

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CABIN AND EQUIPMENT The Mondeo will also come with segment-first SYNC with MyFord Touch, an in-car connectivity system on an eight-inch colour touchscreen with the ability to act as a WiFi hotspot for up to five devices. SYNC with MyFord Touch will enable drivers to keep their hands on the wheel and eyes on the road while controlling phone and media player functions from connected devices, as well as the vehicle’s climate control, radio and CD-player, and navigation system, using voice commands. The Mondeo also debuts Ford’s rear inflatable seatbelts. These are designed to reduce head, neck and chest injuries for rear-seat passengers. In the event of an accident the belt rapidly expands to disperse crash forces across a body area five times greater than that achieved by a conventional seatbelt.

EDITOR’S VIEW The new Mondeo looks fantastic, and has a much classier cabin than the Focus. With a range of fascinating engines, it should prove to be a hit with fleets, injecting some life into the depressed D-sector.

October 2012

THERE’S PLENTY TO THE NEW BMW 3 SERIES TOURING.

With the new BMW 3 Series Touring, there’s a revelation at every turn. Explore the wide range of petrol and diesel engines that achieve more power, yet still achieve greater fuel economy while emitting less CO2. The BMW 320d, for example, delivers 60.1mpg (combined) with emissions of just 123g/km CO2 for BIK from 18%. You’ll also encounter new standard features including a convenient powered tailgate and opening rear window, 495 litres of luggage space, 40:20:40 split-folding rear seats and 6.5＂Control Display with iDrive controller, alongside Drive Performance Control which allows for a selection of tailored driving modes. To discover even more, visit www.bmwcorporate.co.uk or call us on 0800 777 113. Official fuel economy figures for the new BMW 3 Series Touring: Urban 30.7–49.6mpg (9.2–5.7l/100km). Extra Urban 51.4–72.4mpg (5.5–3.9l/100km). Combined 41.5–60.1mpg (6.8–4.7l/100km). CO2 emissions 159–123g/km. BMW EfficientDynamics reduces BMW emissions without compromising performance developments and is standard across the model range.

BMW Corporate Sales

bmwcorporate.co.uk Tel: 0800 777 113

DISCOVER.

The Ultimate Driving Machine

DRIVEN

Mazda6 Mazda’s stylish flagship is a package no company car driver should ignore, says Alex Grant. SECTOR Upper medium PRICE £19,595 – £28,045 FUEL 47.9 – 68.9mpg CO2 108 – 136g/km For a relatively small manufacturer, Mazda’s disproportionately large back-catalogue of innovation is impressive and, if anything, rather under-marketed. But there’s a real buzz in Yokohama at the moment, and it seems Mazda is about to edge in on some of the limelight it’s always deserved. The buzz in question is SKYACTIV Technology, a comprehensive package of engine, transmission, chassis and body upgrades which will make all of its future models lighter, safer, more economical and better to drive. Put simply, Mazda has set out to find the Holy Grail – enjoyable efficiency, without (for now) resorting to hybrid or electric technology. SKYACTIV Technology debuted in the CX-5 crossover, and has helped contribute to sales which are exceeding expectations worldwide. Mazda6 is next in line, and this all-new model arrives in the UK at the start of next year as a well-rounded saloon and estate range that’s going to be very hard to ignore. Looks are very much on its side, which is a good start. The previous generation wasn’t an ugly car, but if anything, it was slightly too understated against the tried and tested mainstream. Mazda has delivered on the promise of the Takeri concept, and the new Mazda6 leaps to the top of the class on style. Whether it’s an estate or a saloon, there’s no bad angle for its sporty, muscular bodywork.

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There’s also been a real effort to make commonly-touched parts of the dashboard and door cards softer and nicer to the fingertips. The seats are supportive, especially the semi-bucket versions in the Sport, and the controls are logically laid out and positive to use. This is an easy car to get familiar with, and comfortable and solid too. The range comprises three trim levels, each with a Nav version which adds the latest version of TomTom’s familiar, accurate and regularly updated satellite navigation built into the infotainment system. Audio controls are operated via the steering wheel or a rotary commander next to the mechanical handbrake – the latter being a rapidly disappearing feature in modern cars. Rational appeal hasn’t been neglected. Mazda6 features the same 2.0-litre petrol and both 2.2-litre diesel engines offered in the CX-5, each with a choice of super-fast and very smooth automatic or short-shift manual gearboxes. There’s a marked difference in straight line urgency between the 173bhp and 148bhp diesels, but while the 108g/km lower-powered version is the real cost-cutter it’s no longer a punishment to size up. Even in its most powerful form, and with the handicap of an automatic gearbox, the Mazda6 saloon returns an entirely palatable 58.9mpg with 127g/km CO2 emissions.

Driver involvement has been woven into the car’s fabric. It’s as sure-footed as its predecessor, but there’s been a tangible effort to make driver inputs translate mechanically, naturally into entirely predictable responses from the car that adds up to a really enjoyable drive. Details such as the layout of the automatic gearbox and the two different engine notes for aggressive or relaxed driving are signs that Mazda really cares for the experience of being behind the wheel. Finding faults comes down to nit-picking. Nothing here is poorly made but small parts of the cabin don’t feel as upmarket as, say, a Passat. There’s also a substantial penalty in ride quality for drivers opting up to the Sport with its 19-inch wheels, which large-wheeled rivals such as a Mondeo doesn’t suffer from. Ultimately, though, Mazda has a real opportunity to steal sales from the rest of the D-segment with its new flagship. And so it should.

verdict Mazda has worked hard to edge itself to the top of the class on efficiency without losing the driver appeal of its flagship, and it shows in almost every detail. With the equally striking new Mondeo delayed, the Mazda6 leaves the rest of the upper medium sector looking rather outdated.

The facts. The sporty new Punto TwinAir comes with the revolutionary TwinAir engine. Which means 74.3 mpg, only 98g/km of CO², 10% BIK rating, zero VED and zero London Congestion Charge*. New Punto TwinAir. Visit fiat.co.uk/fleet for more info.

fiat.co.uk

Fiat, the car brand with the lowest average CO² emissions in Europe†. Fuel consumption figures for the Fiat Punto TwinAir in mpg (l/100km): Urban 57.6 (4.9); Extra Urban 74.3 (3.8); Combined 67.3 (4.2). CO² emissions 98 g/km. *100% congestion charge discount is based on the current TFL policy which requires registration with TFL and £10 annual fee. Under current DVLA regulations there is no charge for Vehicle Excise Duty in the first year of registration and every subsequent year. Vehicle Excise Duty rates are reviewed annually by the government and are subject to change. †Source: JATO Dynamics. Based on volume-weighted average CO² emissions (g/km) of the best selling brands in Europe, full year 2011.

DRIVEN

SEAT Toledo The new Toledo offers practicality and economy, but little fun, says Steve Moody. SECTOR Compact hatch PRICE £12,500 – £17,840 FUEL 46.3 – 83.1mpg CO2 104 – 137g/km Last month Rapid, this month Toledo. SEAT’s version of the voluminous hatchback is built at the same Czech factory as the Skoda, looks pretty much like the Skoda save for some minor aesthetic changes, but will cost slightly more in most cases. The Toledo comes with a useful petrol and

diesel line-up that offer various low power output in return for low fuel consumption. On the petrol front there are 1.2 12V, 1.2 TSI and 1.4 TSI engines, with power ranging from 75 to 122bhp, while a diesel Ecomotive version, powered by 1.6 TDI CR 105 PS engine, is likely to emit just 104g/km once ratified.

Mercedes-Benz CLS Shooting Brake The CLS is a stylish estate for the executive in need of more space. By Steve Moody. SECTOR Luxury estate PRICE 49,360 – £83,000 FUEL 28 – 53.3mpg CO2 139 – 235 g/km The CLS is a car that has succeeded despite its limitations, and because of them. Four seats, with elegant lines, have been enough to make the saloon-come-coupe a roaring hit for Mercedes-Benz. Now, you can get one that has no limitations, for the Shooting Brake version has five seats and an

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estate boot. It’s impossible to fail, surely? The CLS 250 CDI Shooting Brake produces 204bhp, with CO2 emissions of 139g/km, the CLS 350 CDI generates 265bhp and 161g/km CO2, while the utterly bonkers £83,000 557bhp CLS 63 AMG version will even manage 28mpg. At 590 litres with the seats up, there’s

None of the engines imbue the car with especially sprightly performance, although it is likely the ageing base 1.2 75bhp unit plays the steady card a little too far. The newer TSI motors are tidy though, with a decent turn of pace that makes you wonder if the diesel is worth the extra money, paying as you would more than £1,500 over a similarly 105bhp 1.2 TSI. CO2 emission of 116 for the latter and 104 for the former mean that sums would have to be done to ascertain whether the extra initial outlay is worth it. The principle attraction of the Toledo though, is the excellent interior space, which oddly enough outguns even the new and more expensive Leon. The boot, which is shaped like a saloon but reveals itself as a hatch is vast while even rear passenger space is not cramped. Up front, the same uniformly shaped, varying quality plastics of the Rapid appear and as a driving experience, the Toledo is pedestrian at best thanks to some old chassis architecture begged and borrowed off previous Volkswagen Group small cars. The Toledo is not an especially interesting car, but it is well made, extremely practical and well priced. As a job need choice, it would be an excellent one. Just don’t mention the Skoda.

more space than an Audi A6 Avant, but not as much as the voluminous, and noticeably cheaper and less luxurious, E-Class Estate. So you are paying a lot more money for a lot less practicality. Lucky then, that the success of the CLS is predicated on more than just ability to carry large loads. Now, as an executive express it is a fabulous thing, with long, elegant lines and a roofline that plunges like a coupe, even with an estate boot in tow. As an alternative to a big, in your face SUV, it really is a compelling proposition. Shame then, that it can’t be specified in four-wheel drive in the UK. We drove all three models and for a fleet, the four cylinder 250 CDI looks best on paper, but it’s an engine that feels a little rough in such close proximity to the cabin. In the bigger, heavier M-Class it is further away and expectations of sportiness are less high, so it seem to be less of a compromise. The Shooting Brake is a luxury sporting estate, and needs an engine to match, which the 350 CDI V6 does beautifully. Fast, refined and relatively efficient, it is the executive’s choice. Priced from £49,360 for the base 250 CDI and about £4,000 more for the 350 CDI it’s not a cheap option in the context of most cars, but the standard CLS is our luxury car of the year, and the Shooting Brake is even better still.

Kia cee’d SW Danny Cobbs finds the cee’d SW is a stylish, refined and practical estate. SECTOR Mid-size esate PRICE £16,895 – £24,795 FUEL 67.3 – 64.2mpg CO2 109 – 116 g/km

DRIVEN IN BRIEF

Hot on the heels of the recently launched and critically acclaimed – Kia cee’d hatchback, comes the estate version, the cee’d SW, or Sports Wagon. There’s not too much to complain about with the design of this mid-sized load-lugger; there’s just enough drama to make it

appear that little bit more special than the myriad of other estate cars which dominate this end of the car market. In addition to providing lots of head and legroom, the cee’d SW has wide door openings, an almost flat floor and lots of stowage and cubby holes. The cargo area is huge, one the

biggest in its class, boasting a maximum load capacity of 1642 litres when the 60:40 split rear seats are folded completely flat, or 528 litres when they’re left in the upright position. Out of the two diesel engines on offer – either a 1.4 CRDi or 1.6-litre CRDi – it is the larger displacement which is aimed squarely at the fleet driver. Performance from this 126bhp unit isn’t exactly effortless but it is exceptionally refined and very economical CO2 emissions of 116g/km and returning an average 64.2mpg gives it a BiK banding of 17%. The handling is also good, with the suspension set to give a firmer ride, stopping just short of being uncomfortable. And, as a bonus, the 1.6-litre diesel doesn’t sound as clattery as some other low-emission units, while a well-insulated cabin keeps out most of wind and road noise. The entry-level 1 Trim 1.6 CRDi costs £17,695, rising to £24,795 for the top spec, 4Tech. All models come with Bluetooth connectivity and cruise control, plus Kia’s seven-year, 100,000 mile warranty. Without doubt, this Kia is a well thoughtout and practical car and has also been bolted together with the sort of meticulous precision normally associated with the Germans, yet it still represents remarkably good value for money for fleets looking for a mid-sized estate.

Vauxhall Astra 1.7 CDTi ecoFLEX Exclusiv

Toyota Avensis 2.0 D-4D T4 saloon

One of the best things about Vauxhall’s new 99g/km eco-Astra is how unremarkable it is. But that’s by no means a bad thing, though. This looks, sounds and performs like a ”normal” Astra – it’s only its tiny thirst for fuel that gives the game away. At 99g/km this is the most efficient model to date, emitting less CO2 than the 1.3-litre CDTi engine and both of the less powerful 1.7-litre versions. It does so while offering 129bhp and whisper-quiet cruising, plus it’s available in Exclusiv, SE and even SRi trim. What Vauxhall has here is a car for the efficiency-conscious driver who doesn’t mind if other motorists don’t notice. AG

A few tweaks to the body and suspension have delivered a very comfortable car in which to rack up big mileages with ease. While the pliant suspension is noticeable, so is the lack of wind noise or vibration into the cabin. Even at motorway speeds the Avensis displays a level of refinement which very few cars in the sector – or those from sectors above – can match. Also new, is a revised version of the 124bhp 2.0-litre D-4D turbodiesel engine. Thanks to a host of under-bonnet tweaks, it is now 15% more fuel efficient, the Avensis returning a claimed 61.4mpg on the combined cycle and emitting 119g/km – a 14% reduction from the previous model’s 139g/km. JK

The up! Black is a stylish little car that doesn’t shed credibility for practicality. It’s properly built, the square back end fits fully grown adults, and in chrome-embellished up! Black spec it’s not short of equipment. Intuitive satellite navigation, chunky alloy wheels and even heated seats are included as standard. It’s also a giggle to drive. The up! Black, and near identical up! White, get the more powerful 75bhp three-cylinder engine, which is lively and rumbly enough to be entertaining, but also thrifty in its running costs. So Volkswagen has finally put some joy back into its small car offering with the up! and is deservedly getting universal praise for its newcomer. AG

SECTOR Lower medium PRICE £20,725 FUEL 76.3mpg CO2 99g/km

SECTOR Upper medium PRICE £23,585 FUEL 62.8mpg CO2 119g/km

SECTOR City car PRICE £11,305 FUEL 60.1mpg CO2 108g/km

Volkswagen up! Black

October 2012

REVIEW 2012 Mondial de l’Automobile

The pick of Paris Steve Moody and Alex Grant choose their highlights from the Paris Motor Show.

Volkswagen The seventh-generation Golf will be home to a wide range of fuel-saving technology, starting with a new and more ef icient version of the 1.6 TDI engine in the BlueMotion, which now returns 88.3mpg while emitting 85g/km CO2. Although it’s not a huge departure from the outgoing model visually, the new Golf uses Volkswagen’s new modular platform, which standardises components across different vehicle sizes to make it easier, and cheaper, to manufacturer more varied model ranges. Standardising powertrain itments mean, in time, the Golf will be available as a plug-in hybrid based on the 1.4 TSI engine, and electric Blue-e-motion variant, all built on the same production line. It will also debut cylinder shutoff technology in the 1.4 TSI, running on two cylinders when not under load. Engine options from launch comprise 1.2 and 1.4 TSI petrols, with the latter featuring cylinder shut-off, and a choice of 1.6 and 2.0-litre TDI engines with 103 and 148bhp respectively. The BlueMotion will follow next summer. AG

Mk7 Volkswagen Golf

Audi

A3 Sportback

Audi’s new A3 Sportback is bound to be a major leet car: with a £620 premium over three-door, and more functional than ever with a wheelbase 58mm longer than the predecessor and 35mm longer than the new three-door, it also offer 1,220 litres of luggage capacity. Thanks to ultra lightweight construction the new car is up to 90kg lighter than the one it replaces and engines include a thoroughly reworked 150bhp 2.0 TDI with CO2 emissions of 108g/km. The 1.6 TDI version offers 99g/km. The infotainment system also gets a major upgrade with the ability to handle better graphics as well as improved online capability. First cars will reach customers in March next year. SM

Ford Ford’s striking new Mondeo was grabbing attention at the event, but European buyers will have to wait until next winter to buy one after the manufacturer delayed its launch to meet North American demand. New Mondeo will be the first time Ford has had a single platform for its large cars, and sold in North America as the Fusion. But, because the outgoing Fusion is over a year older than the facelifted Mondeo, Ford is prioritising North American markets for its new arrival, saying it would be impossible to meet quality levels expected for a European launch by the original summer 2013 launch. AG

fleetworld.co.uk

New Mondeo

SEAT SEAT will be hoping its new Leon can give the irm more leet sales when it hits the market next year. The new hatchback, on sale this month, will be priced from £15,670 with irst deliveries in March 2013. Low CO2 is one of its major attributes: the Leon 1.6 TDI 105 PS with Ecomotive Technology returns 74.3mpg and 99g/km, while even the most powerful version at launch, the 2.0 TDI 184bhp FR, boasts an average consumption igure of 65.7mpg, with 112g/km CO2. Tidily, if conservatively styled, the new Leon comes with a lot of kit as standard, including air conditioning, twin halogen headlamps with electric adjustment, an mp3 compatible six-speaker CD player, integrated hands-free phone operation with Bluetooth audio streaming, and a colour touchscreen interface. Built on the new MQB Volkswagen Group platform that allows for cheaper construction costs and lighter materials, the Leon is shorter than it predecessor, yet is lighter, with a bigger boot and more interior space. SM

New SEAT Leon

Fiat

New Panda 4x4

For leets needing off-road capability on a budget, the new Fiat Panda 4x4 – the only four-wheel drive model in the A segment – made its debut at the show. The successor to a bestseller which irst appeared almost 30 years ago, two engine versions of the Fiat Panda 4x4 are available, both with Stop&Start: the new 85bhp 0.9 TwinAir Turbo and the 75bhp 1.3 MultiJet II diesel. SM

B-Class Electric Drive

Mercedes-Benz MINI The Countryman has broadened MINI’s appeal into the C-Segment, and its three-door sibling the Paceman should continue to do so. Engines from launch start with the 112bhp Cooper D, which should offer CO2 emissions of 115g/km, similar to the equivalent Countryman, and range up to the 184bhp Cooper S. AG

MINI Paceman

The German giant showed off its two most recent mainstream models – the new A-Class and CLS Shooting Brake, as well as previewing a number of electric vehicle innovations, including the limited run SLS AMG Coupé Electric Drive, which has 1,000Nm of torque and manages the 0-62mph sprint in 3.9 seconds. More pertinent to leets was the Concept B-Class Electric Drive, with the batteries housed under the loor and a 130 mile range. It is likely a production version will go on sale in 2014. SM

October 2012

REVIEW 2012 Mondial de l’Automobile

Kia Kia unveiled the stunning new pro_cee’d and Carens MPV, continuing the firms run of good form and no doubt cementing a further rise in sales over the next year. Sitting slightly lower than the ive door version, but more adventurously styled, the new three-door pro_cee’d is not expected to be a major seller – around 10-15% of cee’d sales – but it will give the brand that X factor car that gets Kia recognised among buyers who care more for style than value for money. Indeed, it looks like that next year will see a 200bhp hot version to further carry the Kia badge into new markets. For leets, the new Carens will be a bigger seller. The last of the “old” models to be replaced by new Peter Schreyer-penned designs, the new MPV will take the place of both the current model and Sedona, and is likely to run the cee’d’s engine. Executives are currently deciding whether to it the Carens with ive or seven seats as standard. The latter is looking favourite. SM

New Kia pro_cee’d

Peugeot

Peugeot 2008

Peugeot has a plethora of new models on the way in 2013, but the 2008 compact crossover is the one it sees as most fleet-relevant, competing in a growing sector against the popular Škoda Yeti, Nissan Juke and newcomers such as the Vauxhall Mokka and Chevrolet Trax. Likely to look very similar to the luminous concept car shown at the Motor Show, 2008 will get the carmaker’s efficiency-tuned three-cylinder engines and e-HDI micro-hybrid diesels and could be the first in its class to dip under 100g/km CO2. AG

Toyota Toyota’s second-generation Auris will be available as a Touring Sports version, available with the same hybrid powertrain as the hatchback and aiming for the 25% of mainstream C-segment market where the carmaker has yet to compete. Designing the Auris hatchback for a hybrid drivetrain from launch has allowed Toyota to package it as neatly as in the Yaris. This means there’s no loss of space in the hatchback, and that the Auris Touring Sports will offer the same luggage and cabin capacity as its conventionally powered siblings. Fuel consumption and CO2 emissions for the hybrid have not been released yet, but are said to be under the outgoing car’s 89g/km and 74.3mpg. This would put the Touring Sports Hybrid at around 90mpg, adding to the fleet appeal enjoyed by its predecessor. AG

fleetworld.co.uk

Toyota Auris Touring Sports

NOT ALL COMPANY CARS ARE CREATED EQUAL. Making astute business decisions is what stands you out from the crowd. That now includes driving the Jaguar XF 2.2 Luxury. Experience its contemporary leather interior, HDD satellite navigation, DAB radio and 8-speed automatic gearbox, as standard. You can also expect surprisingly low CO2 emissions of 135g/km along with an extraordinary 55.4mpg. The Jaguar XF 2.2 Luxury is available from £32,940.*

Model shown is Jaguar XF 2.2 163PS Luxury, with optional 20" alloy wheels. Official fuel economy figures for the XF Saloon range in mpg (L/100km): Urban 16.4–46.2 (16.9–6.1). Extra Urban 36–65.0 (7.9–4.3). Combined 25–55.4 (11.3–5.1). CO2 Emissions 268–135g/km. *On the road price is the Manufactureres Recommended Retail Price plus Car Tax, First Registration Fee and Delivery Pack.

REVIEW 2012 Mondial de l’Automobile

Renault Renault exhibited two new cars, the new Clio and electric ZOE, on its vast stand. The new Clio is vital for the firm and comes with some super-efficient engines: a new 0.9-litre three cylinder TCe 90 Stop&Start petrol turbo motor offering 65.7mpg and 99g/km, and the 1.5 dCi 90 Stop&Start with 88.3mpg and 83g/km of CO2 being the highlights. As with all small cars now, it comes with a long list of personalisation options including a selection of roof designs, while in the much-improved cabin, the Clio debuts R-Link, Renault’s new integrated touchscreen multimedia tablet that is connected both to the car and to the internet, with standard features including TomTom navigation and voice command control for use of the telephone and navigation system. SM

New Clio

Vauxhall Vauxhall is entering the image-conscious end of the A-segment with the Adam, which goes on sale next February with a claimed 6.5 million combinations of body colours, wheels, interiors and graphics to ensure two need ever be identical. Pricing starts at £11,255, higher than a Corsa and key rival the Fiat 500, but just under that of an entrylevel MINI. There will be three distinct trim levels, and three petrol engines offering up to 99bhp at launch, followed by the first of Vauxhall’s new direct injection turbocharged units and matched gearboxes later in its life cycle. AG

Vauxhall Adam

Chevrolet Trax

Chevrolet Entering what’s looking set to become a crowded segment, the Chevrolet Trax shares its underpinnings and drivetrain line-up with the Vauxhall Mokka. This means CO2 emissions starting at 120g/km for the 1.7-litre diesel engine, and a choice of two and four wheel drive and manual or automatic gearboxes for this and the 1.4-litre turbo petrol. Chevrolet hasn’t released pricing yet, but could start at around £15,000 matching key rival the Škoda Yeti. AG

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REVIEW 2012 Mondial de l’Automobile

Mazda

New Mazda6 Tourer

The second car to feature the carmaker’s SKYACTIV Technology, which claims to boost both economy and driver enjoyment, the new Mazda6 is open for ordering this month with first cars due to arrive in the UK early next year. One of the prettiest models in its class, Mazda is targeting a 50% sales uplift Europe-wide during 2013. The athletic saloon has translated flawlessly into an equally stylish Tourer, which broke cover in Paris. This adds £1,700 to the price, but features a wide rear load area with the ability to stow the cargo cover under the boot floor. CO2 emissions for the new 148bhp 2.2-litre diesel start at 108g/km for the saloon, and 116g/km for the Tourer. Turn to page 26 for our first drive of what should be a key fleet car for Mazda. AG

Citroën Paris marked the introduction of Citroën’s entirely logical, very stylish DS3 Cabrio, which will pitch for a share of the Fiat 500C and Mini Cabriolet’s sales when it arrives next year. But DS3 Cabrio will also be the ﬁrst model to feature Citroën’s new turbocharged three-cylinder petrol engines, which will oﬀer CO2 emissions starting at 99g/km in the C3. Launched under the PureTech banner, the range will comprise 1.0 and 1.2-litre units with 68bhp and 82bhp respectively, while CO2 emissions will be between 99g/km and 104g/km. DS3 Cabrio will get the 1.2-litre engine, likely to be rolled out in the hatchback as part of a planned subtle mid-life refresh in line with the soft-top’s new styling. Both power outputs will be available in the C3. AG

Citroën DS3 Cabrio

Mitsubishi

New Mitsubishi Outlander

fleetworld.co.uk

One of the first mainstream manufacturers to launch an electric vehicle in the UK, Mitsubishi is following the i-MiEV with a plug-in hybrid version of the newlylaunched Outlander SUV. Uniquely, not only is this the only plug-in hybrid in its class, but it’s the first car to feature electrically-powered all wheel drive too. The system uses an electric motor on each axle to drive the wheels, with an efficient petrol engine either working as a generator or assisting the front motor. Mitsubishi is claiming sub-50g/km CO2 emissions and over 170mpg, with performance similar to a V6 petrol and the unique ability to drive off road using only electric power. AG

FEATURE Defleeting

ways to better remarketing

If you sell your own cars, it pays to get the best possible price, as quickly as possible. Natalie Wallis investigates some top tips. 1... ACT QUICKLY Manheim Remarketing’s operations director Chris Cush reckons it makes sense to inspect the vehicle in advance of the end of the contract. For example, Manheim’s Inspection Services team inspects over 40,000 vehicles per year to BVRLA approved standards, checking for damage, missing keys, V5s or other documentation. A couple of weeks’ notice can mean that a fleet operator is able to recoup the costs of repair or fines from the driver and make any arrangements for damage to be repaired in good time before it is sent for remarketing.

2... DAMAGE MAKES ALL THE DIFFERENCE – OR NOT? Traditionally, market conditions have meant that buyers can be picky about their stock, choosing not to bid on models which have visible damage unless there is a clear proﬁt margin in it. However, the stock shortages caused by the recession mean that high-quality vehicles are in shorter supply so some buyers are now ﬁlling the void by purchasing lower grade stock and spending the time and money repairing it.

3... DELETE DATA The Vehicle Remarketing Association has a best practice guide for its members to help them address the growing issue of cars entering the remarketing process with a driver’s personal details still intact on a car’s internal hard drives. The technological evolution of satellite navigation, phone kits and entertainment systems means every day more personal driver information is stored on the car’s hard drives, from their entire phone book to personal addresses. Ensure that wording is included in customer contracts and master hire agreements informing their customer’s drivers of their obligations to delete data.

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4... A FULL SET OF KEYS AND DOCUMENTS Replacing keys can cost hundreds of pounds, so make sure the vehicle leaves the ﬂeet with as many as it came with. And of course, full service history and V5 are vital otherwise the car may take longer to sell, and when it does, be worth less money.

5... TO REPAIR OR NOT TO REPAIR? Simply, will the cost of repairing the damage be realised in the sale value of the stock? If it costs £500 to repair the damage and the repaired vehicle will only realise an extra £400 of revenue then it probably isn’t worth it. Conversely, if the repaired vehicle will make a significant profit, then it can be worth the time and finance invested.

6... SELL TO EMPLOYEES BT employees, former employees and other eligible buyers are able to purchase high quality, ex-BT Fleet vehicles simply and in complete confidence using CD Auction Group's online sales platform. The affinity sales scheme operates through a specific website created by CD Auction Group where eligible buyers will be able to view preselected vehicles for sale. Without the need for extra movements, this type of defleeting can save time and money. However, it needs to be carefully managed and the amount of time selling the car must be weighed against the speed at which it could be defleeted though traditional methods.

7... NATURAL WEAR AND TEAR CAN BE MINIMISED In most cases, fleets are well looked after and there is no evidence to suggest that any particular vehicle model or marque suffers more damage than others. However, cosmetic damage such as stone chips, scuffs and scrapes, while an inevitable fact of life, can be minimised through regular inspec-

tion, maintenance and polishing of the vehicle. Educating drivers to look after the vehicle through its contracted life can pay dividends when it comes to remarketing.

8... SELL THROUGH THE INTERNET Many remarketers offer internet sales, and they can work for some fleets, and for certain vehicles. Auction houses will ensure that the vehicles are put in front of potential buyers as quickly as possible, because every day the defleeted cars are sitting around they are costing money in holding costs and depreciation. Most auction houses now offer a vast suite of remarketing options beyond the hall, including internet sales and specialist targeted programmes aimed at specific buyers such as used car dealers, and will be happy to advise.

9... GRADING MATTERS The National Association of Motor Auctions is introducing a standardised grading system for its members. Appraisals have long been a fact of life and Manheim’s own grading system has regularly been held as

to deﬂeeting. Clearly, environmental legislation, fuel economy and market desirability all play a key role in the art (or science) of setting residual values. The relative values achieved at auction for speciﬁc car segments and variants needs to be carefully considered from the outset of a rental agreement.

14... FOLLOW THE DEMAND Don’t just put your vehicles into the nearest auction centre, Manheim Remarketing’s operations director, Chris Cush, says. Work with your remarketing partner to identify where the optimal demand is. Moving vehicles to the right branch or sales channel based on demand could lift sale values significantly.

15... USE SMART REPAIR an example of good practice in this area, with Manheim inspectors working with the BVRLA to help train the entire industry.

10... POINTS SCORE YOUR CARS The new NAMA system will build on existing processes by introducing an objective point scoring approach which will provide a balanced and comprehensive review of the vehicle. As such, it will become even more important to consider reconditioning an exﬂeet vehicle in order to maximise returns.

11... KEEP AN EYE ON THE MARKET Manheim’s latest Market Analysis figures show that the average age for company cars at auction is rising consistently, with mileage also increasing. But, because of the shortage of quality stock, values are also going up, with defleeted cars remaining in stock for significantly fewer days. There is a sense of seasonality to the used car market and it can pay dividends to release ex-fleet vehicles at the right time of year to realise best value.

12... USE LIVE VALUES If you can move quickly to defleet vehicles, then perhaps you could study the market and sell when prices are at their height: CAP has Black Book Live, the first fully researched independent used car valuation system to publish trade price changes as soon as they are identified. The firm claims Black Book Live solves the problem of uncertainty around changes in vehicle values between the publication dates of a “traditional” monthly price guide. CAP believes this will enable Black Book Live users to be more confident in their trading decisions on a day to day basis and remove the “wait and see” caution that can emerge several days before publication of a monthly guide. It will help fleet disposers to fine tune defleet activity to potentially maximise returns.

13... THINK BEFORE YOU COMMIT The vehicles chosen for the ﬂeet at the outset will impact on the value made when it comes

Total Accident Management has reported a 29% improvement in its customer’s average vehicle off road (VOR) times between 2008 and 2011. Through the increased use of its mobile repair solutions, Total’s average customer VOR time including weekends has reduced from 11.24 days in 2008 to just 7.95 days in 2011. Improved VOR times means fleets also benefit from lower hire costs, as fleets are able to get their vehicles back on the road, or defleeted quicker.

16 GET DRIVERS TO PAY FOR DAMAGE Perhaps set up as part of the driver’s contract that they pay for all, or some of any reconditioning necessary at defleeting time. The standards of condition that leasing companies should accept as reasonable are set out thoroughly by the BVRLA in its Fair Wear and Tear Guide, and there’s no reason that drivers should not adhere to them, if they are laid out when they first pick the keys up. Then at the end of its fleet life, if there is damage they are aware that some or all of the charge for reconditioning is coming their way.

October 2012

FEATURE Electric Vehicles

In 2011 1,052 eligible plug-in car grant vehicles were registered, compared to 111 in 2010.

fleetworld.co.uk

Select Committee blasts plug-in car scheme The Transport Select Committee has blasted the Government plug-in car grant strategy, and suggested some fixes. Steve Moody picks out some key findings, and solutions.

WHAT THE COMMITTEE SAID ABOUT... …PLUG-IN CAR GRANTS The Plug-In Car grant was launched in January 2011. In 2011 1,052 eligible plug-in car grant vehicles were registered, compared to 111 in 2010. We have heard conflicting reports about whether the rate of plug-in car purchases is on track with the DfT’s ambitious predictions and whether the financial incentives on offer are effective. The DfT believes that the introduction of the plug-in car consumer incentive scheme has had a positive effect on the demand for these vehicles. Norman Baker MP, Minister for sustainable travel, told us that the DfT monitored the sales of low carbon vehicles and they are ‘on a trajectory on the way up’. He was ‘entirely relaxed about the number of cars that have been sold’ as this was ‘entirely in line with where we thought it was going to be.’ Other witnesses were not so convinced. Dr Berkeley, from Coventry University, told us that ‘consumer demand is still lagging way behind’ and that ‘the subsidy is really ineffective because the price is still too high’. We were warned of the risk that the Government was subsidising second cars for affluent households, as plug-in cars were being purchased as a ‘support vehicle rather than a primary mode of transport’.

…ON INFRASTRUCTURE SUPPORT This seemed to differ from the interpretation of these results by Mr Baker, who said: ‘We are on target to spend £11 million by the end of 2012–13 from a budget of £30 million.

‘That is good news. That means we have managed to achieve the uptake and the installation of charge points with the private sector without having to commit as much money as we might otherwise have done from the public sector.’ He also said that vehicle sales were ‘entirely in line’ with departmental predictions.18. It seems to us that the Secretary of State and her Minister have differing interpretations of the budget underspend on low carbon vehicles. The former told us that the budget underspend arose because there has been ‘low’ take-up on this programme, whilst Mr Baker believes the underspend reflects greater private sector involvement to support a programme that is progressing entirely according to forecasts. The DfT should clarify the reasons for the underspend in its low carbon vehicle programme. ‘We looked at the location of chargepoints, as set out on the National Chargepoint Registry, and the location of vehicle purchases to see if a relationship between infrastructure supply and vehicle demand could be found. However, we could not see any such relationship. We instead found that the National Chargepoint Registry was far from comprehensive, lacking even the location of the majority of chargepoints installed with public funds,’ said Mr Baker. ‘Further work is required before this resource can be made useful for the public. In the meantime, we recommend that the DfT should evaluate the effectiveness of providing public infrastructure as a means of encouraging plug-in

vehicle sales and ensure that the locations of all chargepoints funded by plugged-in places are uploaded onto the National Chargepoint Registry within the next six months,’ he added. The Coalition Agreement committed the Government to developing a national recharging network of publicly-available chargepoints. Plugged-In Places was launched as a series of trial projects to install these chargepoints at selected project locations across the UK. Initial public investment in charging infrastructure was designed to provide reassurance to potential plug-in vehicle owners that they would be able to charge their cars in public spaces if necessary. The DfT hopes that this will stimulate demand for plug-in vehicles.

…ON TAXATION We regret the Treasury’s decision to change the financial incentives framework for low carbon vehicles without prior consultation. Such unexpected changes to these incentives risk creating instability in the market for plug-in vehicles. Speaking to the committee, General Motors said: ‘We were disappointed with the recent announcements in the 2012 budget relating to low carbon vehicles. In order for low carbon vehicles to be successful they require a taxation system that encourages their uptake. Increasing the company tax rate for low emission vehicles after 2015 and preventing leased business cars being eligible for first year capital allowances will not help this. This has made purchasing a plug-in vehicle less attractive to the corporate consumer with little overall benefit to the Exchequer.’

October 2012

FEATURE Electric Vehicles

WHAT THE INDUSTRY SAID: The British Vehicle Rental and Leasing Association has welcomed the Transport Select Committee report on the Government’s Plug-in vehicle strategy. In particular, the association fully endorses the committee’s criticism of the way in which the Treasury changed the framework of financial incentives available for early plug-in vehicle adopters without any consultation. Although the Government insists that the business fleet market is vitally important to the uptake of low-carbon vehicles, the last Budget announced the removal of a number of key tax incentives for plug-in cars. ‘The Government needs to radically rethink its Plug-in vehicle policy, which isn’t working,’ said John Lewis, chief executive of the BVRLA. ‘Nearly two-years on from the launch of this policy, we have a huge underspend and just a trickle of plug-in vehicle sales. ‘Companies and drivers still have a lot of uncertainty about this new technology and these cars aren’t going to start selling in serious numbers until the government undertakes a major review of its strategy and incentives.’ The BVRLA is suggesting an array of long-term incentives that would also appeal to the second and third owners of used electric vehicles, instead of throwing £5,000 at people who buy one new. These incentives could include a reduction in or exemption from Vehicle Excise Duty for the life of the vehicle; financial help with installing domestic charge points; guaranteed lower rates of company car tax; and exemption from parking fees and congestion charges. The BVRLA also agrees with the Transport Committee’s suggestion that the Government needs to set targets for the uptake of electric vehicles, so that the success of its Plug-in Car Grant incentive can be more accurately measured.

WHAT THE SUPPLIERS SAID: Alexandra Prescott, operations manager of Charge Your Car, said: ‘Investing in the eight Plugged in Places programmes has been an important and productive way of understanding the needs of EV drivers and encouraging low-carbon driving. ‘However, the unintended consequence has been the creation of closed regional networks, meaning that EV drivers are unable to ‘roam’ and have to join multiple schemes and pay multiple subscriptions. Along with the high purchase price of EVs, this is a major factor that has contributed to slow sales. ‘The Transport Select Committee’s report calls for a solution to this problem, stating that it should be a priority for the DfT to make sure EV drivers can access charge points across the UK, and that they: ‘should set out how it will work to remove barriers to charge point access across the country’. ‘What is required is freedom of access to a fully-interoperable recharging network – or networks – across the UK.’

fleetworld.co.uk

TSC’S NINE POINT-PLAN TO IMPROVE EV TAKE-UP 1. BETTER PROMOTION ‘We recommend that the Government promotes public understanding of the availability of infrastructure and the support available for plug-in vehicle purchases.’ 2. MORE CONSULTATION WITH THE INDUSTRY ‘We regret the Treasury’s decision to change the financial incentives framework for low carbon vehicles without prior consultation. Such unexpected changes to these incentives risk creating instability in the market for plug-in vehicles.’ 3. SPEND MONEY BETTER ‘The DfT should clarify the reasons for the underspend in its low carbon vehicle programme.’ 4. ACCESS ‘Making sure that vehicle owners can access chargepoints across the UK should be a priority in the DfT’s plug-in vehicle strategy. The DfT should set out how it will work to remove barriers to chargepoint access across the country.’ 5. STANDARDISATION ‘The DfT should set out how it intends to reach agreement in the EU on the type of infrastructure to be used as standard for plug-in vehicles.’ 6. INFRASTRUCTURE EVALUATION ‘The DfT should evaluate the effectiveness of the provision of public infrastructure in encouraging consumer demand for plug-in vehicles.’ 7. CHARGEPOINT INFORMATION ‘An accurate and comprehensive registry of chargepoints installed by the Plugged-In Places scheme should be made available within the next six months. Publication of a full registry should encourage private chargepoint providers to upload their data for public use.’ 8. CONSISTENCY ‘The Government must avoid creating instability in the plug-in vehicle market through a lack of consistency between departments in their approaches to financial incentives for plug-in vehicles, and adopt a more coordinated approach to these incentives across Whitehall.’ 9. CLEARER TARGETS ‘We recommend that as part of the next spending review, the Government set milestones for the numbers of plug-in cars it expects to see on the roads so that the success of its low carbon vehicles strategy can be assessed within that spending review period.’

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SILVERSTONE CIRCUIT, UK

WEDNESDAY 24TH APRIL 2013

SWOT TEAM

FORD FIESTA v RIVALS

THE RIVALS PEUGEOT 208

TOYOTA YARIS

VOLKSWAGEN POLO

THE TEAM

Martin Ward (MW) Manufacturer Relationship Manager, CAP

Alan Senior (AS) Director, Vehicle Information Publishing

Mark Jowsey (MJ) Commercial Director, KeeResources KwikCarCost

Andy Cutler (AC) UK Car Editor Forecast Values Glassâ&#x20AC;&#x2122;s

October 2012

SWOT TEAM This month the SWOT Team analyses the main strengths, weaknesses, opportunities and threats for the new FORD FIESTA against its closest rivals. Here is what they have to say...

STRENGTHS

WEAKNESSES

AC The segment has benefitted from people downsizing and wanting a higher specced car for their money. All emit under 100g/km CO2, and if driven correctly will produce excellent economy. The cars are all great to zip around the city in and are all pretty nimble in corners with light direct steering.

AC You wouldn’t want to eat up too many miles in

MJ Yaris Hybrid has a unique look within the range,

the spec is high, and the smaller hybrid system doesn’t sacrifice interior space. It’s refined around town and doesn’t disappoint on the open road either. Peugeot has shed 100kg from the 208 compared to the 207, which aids agility and economy. Polo BlueMotion should be reliable and offer high residuals, which means low whole life costs although efficiency and emissions don’t lead the table, while Fiesta ECOnetic is genuinely fun to drive – and the most efficient – so there is certain to be demand at disposal.

AS Fiesta is possibly the most iconic and well known name in the supermini sector. Ford has a great line up of ECOnetic models and fleets love them with strong and reliable residuals. Volkswagen has gained a very strong and classless image, backed up with a comprehensive dealer network. 208’s styling should up its fleet appeal, and the 1.4 HDI engine is excellent. Hybrids are new to the sector, but Toyota has a proven reliability record and Yaris promises low running costs. MW Toyota has been clever in making the Yaris

Hybrid look different, and more appealing than a ”standard” Yaris. Fiesta is still market leader, and probably still the best known, but the new ”facelift” model will be even more distinctive and for a few changes, it has transformed the car. The 208 is still an unknown quantity, but it looks great, is well built and if style sells, then this has plenty. The good old Polo just keeps selling, and as the years go on, it looks better value, with some good deals to be had.

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these particular models as they are a little hard work if you have plenty of miles to run each year. Although they are great city cars they are prone to crash over potholes and due to their size and weight etc. they don’t always handle the great British road surfaces with complete comfort.

MJ Few manufacturers will launch a car with

obvious faults and it is difficult to identify any significant failings for any of the cars in this group. Interior quality is increasingly important in this sector and these are to a good standard, though some materials away from normal reach are a little hard to touch. However, there are cheaper groups of supermini cars available and if you are not covering enough miles or you don’t aspire to reduce your emissions, then you should probably consider another less expensive derivative. This could quite possibly achieve a real-life efficiency figure that will still please!

AS Fiesta has a top-heavy list price, and Polo

is expensive compared like-for-like against rivals. The 207 didn’t match the 206’s fleet success, so 208 may be overlooked. Yaris’s styling is bland, and the extra cost for a hybrid is a turn-off in this sector.

MW The Polo still has the highest C02 figure, but

is acceptable, for the moment. The Yaris to most people is still an unknown, and despite this Hybrid system’s tried and tested reliability over the years, some newcomers will still fear it, and prefer to stay safe with a traditional engine. The Peugeot 208, as good as it is, will inevitably put many off because of Peugeot’s history, and some reliability problems – not true these days – but try convincing the public that. The Fiesta, like some of the others, is now looking a bit on the expensive side.

FORD FIESTA

PEUGEOT 208

TOYOTA YARIS

VOLKSWAGEN POLO

OPPORTUNITIES

THREATS

AC With the vehicles growing in size and yet being

AC Threats can come from many areas. Obviously

so tax efficient there are many opportunities for these vehicles, especially when it comes to perk company cars users where they do practically no business miles. Unless they really need the extra space then these vehicles become very attractive propositions as they are so tax and fuel efficient and therefore cheap to run.

there are the offerings from MINI and the Audi A1, which are too extremely fuel efficient and yet offer a premium badge and higher residual values etc. There are also now offerings from the segment above which also emit sub-100g/km CO2 and therefore are also very tax efficient.

MJ This selection of small cars could reasonably be expected to have substituted fun for economy, but that proves not to be the case – a big relief as the future of this type of car will be increasingly important. Across the group the benefits of no Congestion Charge liability will define the prime target audience and certainly the numbers will work better for a business carrying a National Insurance charge and considering the user.

MJ All these manufacturers want sales growth

AS All fleets are looking to cut fuel consumption

and CO2 emissions, so these cars fit in perfectly. Fiesta and Polo are perfect fits in these lean times, and fleets should be more attracted going forward. Peugeot has a long standing solid reputation in the supermini sector. The introduction of an all new replacement for the 207 is a very important fleet addition for Peugeot. Yaris has only one competitor, Honda Jazz Hybrid. For many companies that are majoring on a clean image the Yaris may have strong appeal.

MW The facelift Fiesta will certainly attract more

people to Ford who want a great looking car, with good mpg and low CO2. If Peugeot can market the 208 properly, and get people into showrooms to see how good it is, then they may have a winner on their hands. The Polo continues to be under threat from just about every manufacturer in this sector, but keen prices, good build quality and a household name will still bring customers into VW showrooms, old and new.

and the operating costs show how close they are. Whether it is Peugeot hoping to reach the volumes achieved by 205 & 206, or the high-technology Yaris, the competition is much wider these days and the bar is set very high. Coming soon we have the attractive new Clio, and established competition from Corsa, Ibiza, entry level MINI, Fiat 500 – plus other worthy competition such as Citroën’s DS3 90bhp DStyle with costs directly in line with this group.

AS Fiesta faces competition from models such

as the Kia Rio and up coming new Clio, which are and will be tempting to fleets. This is a highly competitive sector, so the Polo is a less likely candidate for volume success in the fleet segment, while 208 is up against good deals from a long list of established market leaders. Fleets may find conventionally-powered small cars a more cost-effective option compared to the Yaris Hybrid.

MW The biggest threat to all these lies in the

price, they just seem too expensive, and this will no doubt put many people off, and go and buy a higher CO 2 for less money. Claims of much improved MPG for these ”green-machines” tend to be way off in real life, unless you drive them so steadily, to the frustration of everyone behind you. Green generally in life means expensive, and these in general are just that.

October 2012

SWOT TEAM

FORD FIESTA v RIVALS

FORD FIESTA

Ford Fiesta Zetec Econetic 1.6 TDCi OTR: £15,595 P11D: £15,540 Fuel: 78.5mpg CO2: 87g/km Residual value (3yr/60k): £4,888 (31%) BiK: 13% SMR: £1,417 Fuel costs: £4,583 Insurance: £2,325 Finance: £2,098 NI: £858 VED: £0 Cost per month: £611

PEUGEOT 208

Peugeot 208 Allure 1.4 e-HDI 70 EGC 5dr OTR: £15,895 P11D: £15,840 Fuel: 83.1mpg CO2: 87g/km Residual value (3yr/60k): £5,100 (32%) BiK: 13% SMR: £1,504 Fuel costs: £4,726 Insurance: £2,100 Finance: £2,138 NI: £874 VED: £0 Cost per month: £615

TOYOTA YARIS

Toyota Yaris Hybrid T4 5dr OTR: £15,895 P11D: £15,840 Fuel: 80.7mpg CO2: 79g/km Residual value (3yr/60k): £5,525 (35%) BiK: 10% SMR: £1,674 Fuel costs: £4,687 Insurance: £1,875 Finance: £2,138 NI: £678 VED: £0 Cost per month: £595

VOLKSWAGEN POLO

Volkswagen Polo BlueMotion 5dr OTR: £15,885 P11D: £15,830 Fuel: 80.7mpg CO2: 91g/km Residual value (3yr/60k): £5,600 (35%) BiK: 13% SMR: £1,590 Fuel costs: £4,861 Insurance: £1,875 Finance: £2,137 NI: £874 VED: £0 Cost per month: £601

THE VERDICT

Standard equipment: • Multi-function steering wheel • Radio/CD multimedia system • Manual air-conditioning • Multifunction steering wheel • Front fog lamps Optional equipment: • Voice controls, Bluetooth and USB connectivity £200 • Front and rear parking sensors £275 • Metallic paint £475 • Reversing camera, rear parking sensors and auto lights/wiper £475 • Automatic headlights and wipers £125

Standard equipment: • Cruise control • Touchscreen radio/CD with Bluetooth, USB and auxiliary connections • Dual zone automatic climate control • Automatic headlights • Sports seats Optional equipment: • Rear parking sensors with cornering-assist fog lights £340 • Metallic paint £495 • Satellite navigation £400 • Leather upholstery and heated front seats £1,100

Standard equipment: • Touchscreen radio/CD with auxiliary input and Bluetooth connectivity • Hybrid system display • Dual zone automatic climate control • Rear-view camera • Front fog lights • Multifunction steering wheel Optional equipment: • Metallic paint £412 • Parking sensors £275 • Satellite navigation £650 • Tailored floor and boot mats £250

Standard equipment: • Radio/CD with Bluetooth and auxiliary input • DAB digital radio • Manual air-conditioning • Front fog lamps • On-board computer Optional equipment: • Parking sensors £280 • USB input £150 • Satellite navigation £675 • Fully-automatic climate control £375 • Multi-function steering wheel £115

THE bar is set high in the supermini sector, but all four meet the expected standards needed to net buyers from a class above. Each takes a slightly different approach to cutting consumption, but with a shared trend between them that raising efficiency adds up-front cost. With all fleets looking to reduce their environmental impact and running costs, manufacturers are following suit. Which means larger cars can now offer similar efficiency, and the supermini sector now includes premium brands, both of which are a threat to this group.

fleetworld.co.uk

S E LLI N G

Stock shortages to ease during 2013 Stock shortages are to maintain high vehicle values at auction until at least the end of the year, according to CD Auctions, but there are signs of a small-scale increase in volvume in early 2013. The company said new sales in the fleet sector started to recover from the financial crisis during 2009, and that some of these were arriving at auction. But, it added, most of the best stock is being fed back to franchised dealerships to be sold under approved used schemes. Used car volumes dropped 2% in the second quarter of 2012, against the same period in 2011, according to the latest Experian Used Car Index. Fleet favourite sectors showed the biggest declines, with upper medium models down 6.04% and lower medium 2.68% to reach 284,928 and 466,997 respectively. Experian’s report classes SUVs as one growing sector, up 5% year-on-year to 117,885 vehicles in the three-month period and likely to be driven by indemand new arrivals such as the Evoque as well as the growing crossover segment. Supermini volumes were also up, by 0.75%. This is having a continued knock-on effect at auction. BCA’s latest Pulse report has shown a third consecutive month of rising values for fleet and lease stock, up 12.9% year on year in August, while Manheim said it had seen a 9.4% increase in the same period. Both are reporting increased age and mileage, as part of extended fleet terms.

HOT... Mazda CX-5 Mazda’s SKYACTIV Technology CX-5 made its auction debut in August, selling at 109% of CAP despite being the 2.0-litre petrol model.

Fleet and lease stock Age and mileage continues to rise, but so are values for fleet and leasing stock. And it’s likely to continue.

Executive cars Manheim is reporting year-on-year growth for the executive sector, helped by new versions of Audi A6, BMW 5 Series and Jaguar XF within the last two years.

NOT...

Manheim wins £160m Marshall-Ridgeway contract Manheim has gained exclusive remarketing deals with two of the UK’s largest dealer groups, which will result in the remarketing company selling 45,000 vehicles worth in excess of £160m over a three-year period. The programme will launch during October, operated from Manheim’s Leeds, Bristol and Colchester sites, and its Simulcast live online bidding channel, opening the auctions up to a broader geographical spread of the company’s buyers. Marshall-Ridgeway has a combined UK-wide network of 90 outlets and represent 30 brands, and the remarketing deal also covers ex-lease stock from Marshall Leasing. An average of 300 vehicles will be sold each week, with Marshall-Ridgeway dealers all given 24-hour access to Manheim’s Seller Advance instant valuation service. Marshall chief executive, Daksh Gupta, said on behalf of Marshall-Ridgeway: ‘The scale of the sale programme we have created in this arrangement allows us to truly leverage operational and marketing efficiencies. Marshall and Ridgeway are forward-thinking businesses and both organisations had reached the point where we were reviewing our used vehicle remarketing arrangements to meet the ever-changing requirements. I am certain that this deal will prove a real winner for all of us.’ Manheim chief executive, John Bailey, added: ‘Both Marshall and Ridgeway are exceptional businesses with great vision and a very clear focus on used vehicle activity. We are extremely pleased to have won this contract and all of us, including the Manheim team who will be dedicated to managing the programme, are very excited about the launch later this month.’

fleetworld.co.uk

Sales Manheim reports an average 19-days for vehicles in auction stock during August, up from 15 days in May-June this year.

Mini MPVs The small MPV sector continues to be one of the toughest in the used market, according to Manheim.

Cabriolets Catastrophic summer weather and a lack of value-for-money practicality has hit convertibles hard, says VIPdata.

PRIMASTAR CLASS LEADING SECURITY

CABSTAR CLASS LEADING PAYLOAD CAPACITY

NV200 CLASS LEADING LOADSPACE

SPACE BUT NOT AS WE KNOW IT

SOLID, FLEXIBLE. NISSAN COMMERCIAL VEHICLES. PRACTICALLY GENIUS. Pack more on board. Get there quicker. Pull heavier loads. Visit the merchants less. Clear your site faster. Get in and out of tighter spaces. Carry more stuff. And that’s just for starters. Commercial vehicles from Nissan. They’re more than practical, they’re practically genius. Nissan. Innovation that excites.

NV400 SE

£255

FROM + VAT per month contract hire*

NV400 STRONG ON STYLE, BIG ON SPACE

nissan.co.uk/lcv *BUSINESS USERS ONLY. Contract Hire is available subject to status and conditions on eligible vehicles registered between 01/10/2012 and 31/12/2012. Guarantees and Indemnities may be required. Example based on 12+35 proﬁle, 10,000 miles per annum on a non-maintained contract. Further charges may be made subject to mileage and condition. Excess mileage will be charged at 6.4 pence per mile (excluding VAT). RAC cover, vehicle excise duty and 3 year/60,000 mile warranty included. Contract Hire Finance provided by Nissan Business Finance, a trading style of Arval UK Limited, Windmill Hill, Swindon SN5 6PE. Model shown is NV400 SE from £20,965 exc. VAT and optional metallic paint at £350. Models subject to availability. Prices correct at the time of going to print. Nissan Motor (GB) Limited, The Rivers Ofﬁce Park, Denham Way, Rickmansworth, Hertfordshire WD3 9YS.

MARKET OVERVIEW Contract Hire & Leasing

ALD Automotive The ALD Automotive group is the second largest vehicle leasing operation in Europe and manages over 900,000 vehicles across 37 countries worldwide. Within the UK ALD is widely recognised as one of the industry’s leading service providers, with a proven portfolio of award winning products for major plc’s, small businesses and individual drivers alike. With a reputation for delivering proactive and innovative vehicle management services, ALD has developed award winning risk management products such as DriveSafe and ProFleet2 in-vehicle telematics, complementing an established suite of online applications branded ‘threesixty’. ALD hold Investor in People, ISO 9001 and ISO 14001 accreditation.

Contact: Mel Dawson mel.dawson@aldautomotive.com

Tel: 0870 00 111 81 www.aldautomotive.co.uk

Alphabet Alphabet is a multi-marque ﬂeet management and leasing company providing services to both car and commercial vehicle ﬂeets in both the private and public sectors. With one of the most comprehensive portfolios of products in the industry, from funding solutions and fleet management through to strategic consultancy, risk management and daily rental, we are well positioned to offer our customers a tailored solution and are well down the road to becoming the leading provider of business mobility. Sharing our expertise and delivering the highest level of customer service is our number one priority, and the reason that so many of the UK’s top companies trust us with their fleets.

Contact: Bernadette Maguire bernadette.maguire@alphabet.co.uk

Concept Vehicle Leasing Award winning Concept Vehicle Leasing offers a unique approach to the procurement and management of vehicles for Corporate Fleet, Small Business and Private Individuals. We’re proud to be able to offer a diverse and comprehensive range of products and services, which includes a full suite of finance and leasing solutions, plus maintenance & fleet management along with managed services such as Rental and Accident Assistance. We aim to provide a sole point of contact for access to all services, backed with an exceptional level of personal customer service.

Contact: Paul Bulloch or Nick Di Palma Tel: 0800 043 2050 salesteam@conceptvehicleleasing.co.uk www.conceptvehicleleasing.co.uk

fleetworldgroup.co.uk

Tel: 0870 50 50 110 www.alphabet.co.uk

Alliance Asset Management Ltd Alliance Asset Management is one of the UK’s leading independent fleet management and funding providers, offering bespoke solutions for fleets from 1 – 1,000 vehicles+. Combining a wide range of products for both businesses and consumers with Alliance's purchasing power and consultative approach; Alliance consistently delivers competitive solutions. Products available include contract hire, contract purchase, finance lease and a range of fleet management solutions including daily rental and Flexilease – Alliance’s cost-effective solution for rentals of 28 days or more. All Alliance clients, irrespective of size, are treated with equal importance to ensure they all receive the same exceptional service.

Contact: Riane Cooke info@ﬂeetcentre.com

Tel: 0844 414 2998 www.ﬂeetcentre.com

Arnold Clark Vehicle Management Arnold Clark Vehicle Management is one of the UK's premier vehicle leasing companies. We’re a family run business – small enough to deliver a uniquely personal experience, yet big enough to deliver the professional ﬂeet management you need. We are the largest dealer-based leasing company in the country and we have a characteristic no-nonsense business style. Because we're totally independent, you can always rely on us to provide unbiased advice. We've helped corporate clients, small businesses and government departments realise genuine savings and improvements in productivity. We listen, and we'd welcome the chance to work with you.

Contact: Calum Ewart calum.ewart@arnoldclark.co.uk

Tel: 0845 603 4590 www.acvm.co.uk

Days Contract Hire Days Contract Hire is one of the UK's leading independent Contract Hire companies and has been providing professional advice and services to businesses in the private and public sector for over 25 years. With no affiliation to a bank or vehicle manufacturer we are well placed to offer impartial advice so that our clients run the most cost effective fleet possible. A Fleet News Top 20 company, we are proud to manage a fleet of 10,000 vehicles to various clients across the UK and have gained a reputation for quality, bespoke services and building a ‘spirit of partnership’ with our clients.

Contact: Sharon Crocker contracthire@days.co.uk

Tel: 0845 296 4423 www.dayscontracthire.co.uk

Fleet Alliance Limited Fleet Alliance is a leading UK fleet management provider, offering contract hire, leasing and a complete range of fleet solutions products. We currently manage over 10,000 vehicles on behalf of corporate clients. We deliver a complete fleet solution via our market-leading Fleet 360 model which provides the best combination of advice, products, competitive pricing and outstanding service

Contact: Grant Boardman grant.boardman@ﬂeetalliance.co.uk www.ﬂeetalliance.co.uk

Tel: 0845 601 8407

FLEETW RLD Grosvenor Contracts Leasing Limited Established in 1981, Grosvenor Contracts provides a comprehensive portfolio of contract hire, fleet management, daily rental and short-term lease services to meet the car and commercial vehicle requirements of fleet managers around the UK. Working with fleets of all sizes and from all sectors, the company’s success is based on strong relationships along with a commitment to service. Clients always enjoy the personal touch with dedicated points of contact offering immediate access to help, advice and support, as well as access to a full web-based fleet management system.

Contact: Mary Dopson sales@contracts.co.uk

Tel: 01536 536536 www.grosvenor-contracts.co.uk

JCT600 Contracts Limited JCT600 Contracts provides a range of leasing and fleet management services on a cost effective basis to a broad spread of discerning clients. With a highly trained and experienced team using sophisticated systems the company is able to meet the increasing demands of its customers whilst offering the highest level of personalised service. The company has one of the industry’s leading client retention rates at around 80% demonstrating that its services are widely appreciated. Continuous efforts ensure improved value and the careful development of new products. The company’s financial strength and strategy for controlled growth bode well for future success.

Contact: Rob Kellock sales@jct600contracts.co.uk

Tel: 0113 250 0060 www.jct600contracts.co.uk

Motiva Group Motiva Group prides itself on providing tailor-made fleet solutions that start and end with the customer. It has a contract and leasing fleet of more than 4,000 cars, vans and trucks and contract hire customers range from firms running hundreds of vehicles to one-man-bands. Motiva aims to be “the friendly face of fleet”, with a can-do attitude for customers of every size. Contract and leasing services include contract hire, personal contracts, sale and leaseback and lease purchase. Contract hire and leasing customers can also take advantage of the group’s other services: fleet management, short-term leases under the Lite-Lease brand, integrated telematics systems from its Motrak division, fuel management and access to more than 25,000 daily rental vehicles under the M-Way brand.

Ogilvie Fleet Ltd

Contact: Martin Franks martin.franks@motivagroup.co.uk

Contact: Ashley Crookes Ashley.crookes@ogilvie.co.uk

Pendragon Contracts Pendragon Contracts provide a consultative, flexible and solutions-driven approach tailored to every corporate customer’s needs. We can advise on whole life costs which results in considerable savings for our clients. Our products and services include contract hire, salary sacrifice car schemes, fleet management, discounted vehicle supply, online vehicle fleet management, vehicle recovery, risk management, accident management, tyre provision, glass replacement, fuel provision, daily hire and telematics.

Contact: John Given Tel: 01332 292 777 john.given@pendragon.uk.com www.pendragon-contracts.co.uk

Tel: 01782 221100 www.motivagroup.co.uk

Ogilvie Fleet provides contract hire, leasing and fleet management solutions for clients operating 25 to 250 vehicles. With a fleet of almost 10,000 vehicles, we're one of the largest independent contract hire and leasing specialists in the UK, providing initiatives and solutions to an extensive, client base. Information Technology is core to the way we work and provide services, but we have a ﬁrm belief that this should always work in synergy with our great team of people. This combination creates a powerful combination for clients, allowing the use of as much or as little of our IT as they want, always safe in the knowledge that an Ogilvie team member is just a phone call away.

Tel: 0845 217 9867 www.ogilvie-ﬂeet.co.uk

Venson Automotive Solutions Venson is a hands-on fleet management specialist with a proven track record in reducing fleet costs and increasing vehicle availability. It’s our level of experience, knowledge and service that allows us to give you the kind of impartial advice that has real financial returns whether your business is in the private, public, not-for-profit or emergency services sector. From sourcing the right vehicles to funding, maintaining and delivering commercial vehicle fit-outs, we handle every aspect and we don’t let our clients down, our 98% retention rate is testament to that. Get in touch, reserve a free fleet audit and drive your business in a new direction.

Contact: Alan McCleave sales@venson.com

Tel: 08444 99 1402 www.venson.com

Volkswagen Group Leasing SIMPLE is lots of car brands under one roof Volkswagen Group Leasing is a division of the Volkswagen Group - one of the world’s leading automotive manufacturers and we’re here to make leasing simple. From simple funding to complete ﬂeet management, we have a wide range of products and services to help make your life a little easier. As well as oﬀering the full range of Volkswagen vehicles including Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles, we can also source any other manufacturer’s vehicle. Our personal packages provide efficient administrative systems, sound management information and expert care to suit your individual business needs.

Contact: Tim Johnson vglenquiries@vwfs.co.uk

Tel: 0870 333 2229 www.makingleasingsimple.co.uk

October 2012

FLEETW RLD

Approximately how many vehicles does your company operate?

Will you provide a bespokeInternet/Intranet site for major clients?

Do you oﬀer an open disclosure/proﬁt sharing option?

Do you oﬀer bespoke total cost of ownership?

Do you oﬀer integrated telematics solutions?

Do you oﬀer an ECOS / ECOP scheme?

Do you have a dedicated phone-based facility for small ﬂeets?

Do you oﬀer an on-line solution for managing a grey ﬂeet?

Do you oﬀer a dedicated account management team?

Do you oﬀer a salary sacriﬁce scheme?

Do you oﬀer pooled mileage as standard?

Do you oﬀer a ﬂeet management option for non-funded vehicles?

MARKET OVERVIEW Contract Hire & Leasing

75k

Alliance Asset Management Ltd

+1.3k

Alphabet

109.5k

Arnold Clark Vehicle Management

41k

Concept Vehicle Leasing

1.2k

Days Contract Hire

10k

Fleet Alliance Limited

10k

Grosvenor Contracts Leasing Limited

9.5k

JCT600

+6.7k

Leasedrive Group

22.8k

LeasePlan

134k

Lex Autolease

280k

Motiva Group

Key to services

Service provided

Service unavailable

ALD Automotive

Ogilvie Fleet Ltd Pendragon Contracts Venson Automotive Solutions Volkswagen Group Leasing

10k

oﬀer credit miles

+13.4k

11.5k

49k

Lex Autolease

Leasedrive Group

Lex Autolease is the UK’s leading vehicle management and funding specialist, supplying businesses with ﬂeets of vehicles ranging from just a few to a few thousand. Companies all over the UK trust us to take care of their vehicle leasing. We have in excess of 280,000 vehicles currently under management, making us the UK's largest leasing company. But in a competitive market, saying we’re biggest isn’t enough. It’s through delivering World Class Customer Service that gives us our competitive edge. At Lex Autolease, our approach is to develop a true partnership with businesses and public sector organisations, working side by side with customers to help them face the challenges of running a ﬂeet. We’ve also won more than 20 independent awards in the last 10 years, including BusinessCar’s Fleet Management Provider and Service Supplier of the Year 2011.

The Leasedrive Group is the largest independent privately-owned vehicle management group in the UK and offers blue chip clients the highest quality bespoke total vehicle management service available. Working in partnership with fleet managers, or delivering a complete outsourced service, the group provides a range of award-winning services including fleet management; contract hire; contract purchase; finance lease; plus sale and leaseback. The bespoke fleet management service includes client policy advice; vehicle acquisition, maintenance management and disposal; captive leasing management; salary sacrifice; fuel card management, mileage capture, accident and risk management, short, mid and long-term rental, business driver management; roadside assistance; carbon neutral driving and green fleet guidance. A key differentiator is Drive:Manager, the bespoke, leadingedge online total fleet management solution.

Contact: Emma Wilkinson Emma.Wilkinson@lexautolease.co.uk www.lexautolease.co.uk

Contact: Sean Farrell sean.farrell@leasedrive.com www.leasedrive.com

fleetworldgroup.co.uk

Tel: 0845 769 7381

Tel: 01344 466 466

Personal is listening to your needs.

Because we know every company is different, we offer a personal approach and packages to suit your individual business.

From simple funding to complete fleet management, we have a wide range of products and services to help make your life a little easier. To find the right package for you, call us on 0870 333 2229 to arrange an appointment or visit www.makingleasingsimple.co.uk today.

Scan me

Making leasing simple

INTERVIEW Paul Philpott Kia Motors UK

Growing pains? Paul Philpott, president and chief executive ofcer of Kia Motors (UK), has problems most carmakers would kill for: how to deal with increasing market share. He tells Steve Moody how he’s managing it. As most mainstream car manufacturers scrabble about trying to retain market share, Kia Motors (UK) president and CEO Paul Philpott has a different kind of problem: how do you manage huge growth in a sensible, measured way? It’s a good problem to have, but there are issues. Higher volumes of cars need to be introduced into the market carefully so as not to harm residuals, especially on the fleet side, dealers have to invest and grow in size to manage the increased numbers of products they present new, and service when sold. And in Kia’s case, you need to persuade customers to pay more money for their cars, which were once cheap, but now sit among the mainstream. Philpott enjoys the challenge though: ‘We’ve enjoyed a good period of growth: in 2008 we sold 31,000 units and this year are on track to double that at about 65,000. ‘Our long-term aspiration is 100,000 cars, and I think nominally we can achieve that in five years. We can’t keep doubling every five years – we’ve replaced all our cars and so 100,000 is feasible when we next turn the range, which is four years out. ‘If we are going to do 100,000 cars in five years, at that stage it has to be 50/50 fleet/retail. On the retail side of the market, there are only three mainstream brands that sell more than 50,000 retails cars: Ford, Vauxhall and Volkswagen, so we’d need to be number four, and now we’re number eight. ‘So a vital element of this growth is fleet. Therefore, if you set out with that plan, the other half has to be fleet. But it’s got to be done right, through all the right channels. In fleet it is very easy to fall into the trap of rapid growth, but we’re going to grow step-by-step, so if that 100,000 takes eight years, 10 years, then so be it, but we’ll build it progressively and profitably for our partners. ‘We’ve been relatively modest players in fleet, but with the introduction of the new Carens we now have a full range of latest designs, seven year warranty products and that opens doors in fleets. We’re not going to dramatically increase our short cycle business – we have a presence in rental, which will continue although we may scale back slightly. What we are looking to do is build progressively and responsibly.’ Design has been key to Kia’s recent success: it now has a family of very good looking new products, and models such as cee’d are very important to the firm in the fleet market.

Attractive new cars such as the Sportage have brought new drivers to the brand, which is just as well, because Philpott reckons that the move upmarket has meant it has lost some of its customers who purely bought on price. ‘In the last year, growth has been driven by conquest business because prior to that we didn’t have a loyal customer base: we were selling cars at a signiﬁcantly lower price – those 30,000 in 2008 were done as a low price brand,’ he explains. ‘With the new products clearly we have the ability to sell cars at a higher price, but that might be hard to those people who previously bought our lower price cars. ‘So growth had to come from conquesting from other brands. Now with our range of cars at the price they are, we have a loyal customer base and we’re looking to keep them loyal as well for the next new car purchase. We now benchmark against mainstream competitors and build up a basket from them, because our product is now good enough to compete, and if that means the price increases, then so be it. Five years ago we had to have a price discount but not now – we have confidence in the product.’ For a brand such as Kia this rapid expansion puts pressure on the dealer network, not least because they have to find the physical space to show all the new cars, and the workshop room to deal with increased business. But there will be no expansion in numbers, Philpott says. ‘I think at the moment the number of new customers is increasing all the time and our dealer network is investing in capacity, but we’re not expanding the number of dealers,’ he says. ‘We had 160 when we sold 30,000 cars, now we have 170 dealers selling twice that, so the scale of their businesses have changed. ‘Some dealers that have solus Kia are increasing the size of the showroom and workshops, and even dealers that have been dual franchise are now saying they will go solus, and in the last 12 months and the next 12 months, 20 dealers have or will go down that route. ‘There are flexible ways in building with dealer partnership. A dealer that has performed well for us over the last five, we are talking to them about appropriate investment. We don’t want to saddle them with a gin palace but we want the right capacity to grow.’

THE KEY TO SUCCESS New cee’d has followed Kia’s recent trend of producing visually appealing cars.

fleetworld.co.uk

â&#x20AC;&#x153;We now benchmark against mainstream competitors and build up a basket from them, because our product is now good enough to compete.â&#x20AC;?

October 2012

FEATURE To buy or to lease? // Part 23

EMPLOYEE CAR OWNERSHIP AND SALARY SACRIFICE SCHEMES These two schemes show the fleet leasing industry at its best: recognising the need for new products to work in specific circumstances and then inventing the solution. By Colin Tourick. Employee car ownership schemes were first developed in the early 1990s in response to the relatively high levels of company car tax. Someone noticed that Section 157 Income and Corporation Taxes Act 1988 says: ‘1. Where…in the case of a person employed in director’s or higher-paid employment, a car is made available (without any transfer of the property in it) either to himself or to others being members of his family or household a. it is so made available by reason of his employment and it is in that year available for his or their private use b. the benefit of the car is not (apart from this section) chargeable to tax as the employee’s income, there is to be treated as emoluments of the employment, and accordingly chargeable to income tax under Schedule E, an amount equal to whatever is the cash equivalent of that benefit in that year.’ So this piece of legislation says that if a car is made available to a director or higherpaid employee by reason of his employment, he should pay income tax on the car benefit. Now look again at the words in brackets: ‘without any transfer of the property in it’. These words mean that if there is a transfer of title in the car the employee is not subject to car benefit tax. So if a scheme can be put together where

fleetworld.co.uk

title does pass to the employee, it will be outside the scope of car benefit tax. This does not mean that it will avoid taxation completely, just the company car benefit tax. This is the legal provision that has allowed ECO schemes to be established. On the surface these schemes look like regular contract hire; a leasing company provides the car and all the various services. However, the schemes use credit sale agreements as the underlying financial product, rather than leases or conditional sale agreements. Under a credit sale agreement title in the vehicle passes immediately to the employee at the inception of the agreement, so no car benefit tax is payable. There are many hurdles to trip the unwary, however, and parts of any such scheme may cause other taxable benefits to arise. These schemes are complex, can be expensive to set up and require ongoing management and tax consultancy. The employer gives the employee a cash allowance which this needs to be amended if there is a change in: • the driver’s circumstances (e.g. their business and personal mileage) • the rate of income tax they pay • general rates of corporation tax • National Insurance contribution rates.

These schemes are generally unsuited to companies with high levels of staff turnover. HM Revenue and Customs has been willing to check and pre-approve ECO schemes – a sensible precaution for any employer or supplier. These schemes are not ”tax evasion” and are perfectly acceptable to HMRC. They have even issued detailed instructions to tax inspectors on how to review these schemes and a lengthy HMRC review concluded that no additional tax needs to be levied on properly-constituted ECO schemes. There is a parallel to be drawn between an employee car ownership scheme and a final salary pension scheme. The employer takes on an open-ended risk on both. ECOS represents perhaps 3% of the fleet market. If correctly established, an employee car ownership scheme will allow an employee to have all of the advantages of a company car, while their employer, and possibly also the employee, saves money. The disadvantages are that these schemes are extremely costly to set up, require long term assistance and consultancy from external experts and require reworking every time there is a change in tax rates or rules. If you are keen to explore these schemes, the message is the same as with any

other major change: shop around, do your research, involve all interested parties within your business (e.g. purchasing, human resources, finance, legal) and only proceed when you are sure that it will not cause major problems to your business. We now need to consider another product, Salary Sacrifice. Let’s consider what happens when a company leases its cars from a contract hire company. The supplier will almost definitely buy cars and other services at lower prices than the client would pay. Almost all leased cars are supplied new and replaced every few years, so they are modern and fuel-efficient. The income tax system encourages drivers to choose low-CO2 cars to save tax. The supplier administers all of the servicing and repairs, and supplies the annual tax disk. This is an efficient, lowcost and environmentally-friendly way for any company to obtain its cars. Now let’s consider an employee who doesn’t have a company car but uses her own car for work and claims a mileage allowance for business mileage. Who ensures her car is regularly serviced and the MOT is up to date? Her employer has a statutory duty to ensure she is driving a safe car but who checks to ensure her car is insured for business purposes and is safe to be on the road? The average UK car is 6.7 years old, and there’s no particular reason to think that employees’ own cars are any younger. Therefore these cars are generally less reliable, more likely to have breakdowns and have higher CO2 emissions than leased cars. Neither of these employees would be able to do their jobs without their cars. But clearly the lease car arrangement is superior for a whole range of reasons. Salary sacrifice is a solution to these issues. Salary sacrifice schemes use tax benefits to encourage employees to stop driving their own cars for business mileage and to use leased vehicles instead. The employee agrees to forego part of their salary and their company gives them another benefit instead – the use of a leased company car. The company saves the sacrificed salary and Class 1 national insurance (NIC), and then pays for the car lease and Class 1A NIC. The employee pays Benefit in Kind tax but this will be low if they choose a car with a relatively low level of CO2. Taken together, significant amounts of tax and NIC can be

saved, though the saving this is just one of the many advantages of salary sacrifice. A properly set up salary sacrifice can deliver a number of benefits for a company: • Income tax savings for their employees • National insurance savings for both the employee and company • A valuable recruitment and retention tool • A reduction in their risks under health andsafety and corporate manslaughter legislation • CO2 emissions reductions • Less chance the employee will call in to say their car won’t start • Assurance that employees are insured to drive for work • An end to the practice whereby the employer pays more than necessary for work-related mileage • Delivery of a valuable new employment benefit at no additional cost to the employer. Indeed, the employer can expect to save money. There are a number of steps you need to go through to set up a salary sacrifice scheme, including changing contracts of employment, modifying payroll systems, communicating with employees, promoting the scheme and so on. Whilst salary sacrifice is novel for the company car market, these schemes have been around for years for other types of benefit such as childcare vouchers and free health screening. They generate real savings if the employee pays less income tax on the benefit than on the salary, e.g. when they choose a low-emission car. These schemes don’t have to be signed off by HM Revenue & Customs but it is definitely worthwhile seeking clearance from HMRC Clearances Team in Southend before introducing a scheme. HMRC’s view is that salaries and benefits are a matter between employers and employees (a matter of employment law not tax) and therefore the role for HMRC is limited, but they will provide comment and clearance if asked. The lease for salary sacrifice vehicles will typically include all of the features the employer would normally specify on their normal company car leases, e.g. servicing, maintenance, replacement tyres, UK emergency roadside recovery, accident management, annual road tax renewal, etc. Some schemes also include an annual drivers’ licence check.

Once the car has been delivered the employer deducts a monthly amount from the employee’s gross salary to cover the cost of providing the vehicle. The employee sacrifices as much salary as they wish so long as this does not make their gross salary less than the national minimum wage. If you are thinking of setting up a salary sacrifice scheme you should be prepared to commit some time and effort to getting it set up and launched, though your leasing company will help with some aspects of this. There are many aspects to consider. If the employee takes maternity, paternity, adoption or sick leave, the employer must legally continue to provide all employment benefits, including the salary sacrifice car. Future salary increases and pension contributions will need to be based on the employee’s pre-sacrifice salary (the ”notional salary”), rather than the new gross salary, so you will have to keep a record of employees’ notional salaries, which may require a change to your HR and payroll systems. You will also need to decide how to deal with minor vehicle damage such as ”kerbed” wheels and minor bodywork damage that isn’t covered by insurance. Will you recharge the cost to the employee or will your company bear the cost? You also need rules governing what happens when an employee leaves your company. The leasing company may wish to terminate the lease. Who will pay the early termination charges? There are a number of risks: • You invest time and effort in setting up the scheme and take-up is low • The scheme is incorrectly set up so does not generate the expected tax and NIC benefits • Future changes in income tax or NIC legislation, or HMRC practice, that adversely affect the economics of these schemes • Early termination charges • Damage recharge costs • You don’t handle the payroll issues correctly, e.g. the salary sacrifice, SSP, SMP, notional salary, paternity leave, etc. Many of those risks can be mitigated by setting up the scheme properly. However, whilst current legislation allows salary sacrifice schemes to flourish, and there is no sign this is likely to change, no-one can be sure that this will not change at some time in the future.

October 2012

FLEET UPDATE

This month Two innovative new powertrains join the fleet, from Ford and Peugeot.

Citroen DS5 2.0 HDi 160

Ford Focus 1.0 EcoBoost Titanium

The interior specification of our DS5 long-termer has had me wondering whether the French designers were politely trying to tell me that my itinerant lifestyle was in need of change. Most vans have three cup holders, storage for fizzy drinks, trays for burgers and door pockets that can hold a hundredweight of sweets. Such is the lifestyle of the van driver. The DS5 has a small recess in the door pocket which just about holds a coffee cup and nowhere to put my family bag of Doritos. Is it a case of a designer saying: ”No. If you want a coffee you stop and get a decent brew in a china cup and drink it at your leisure. No junk food, no takeaways.” Likewise, the rear grab handle so beloved of the Great British company sales rep on which dozens of shirts can be hung is missing. There’s a small pull-out loop, good for one or two metal hangers at best. Perhaps in France the honest family man is expected to go home at night rather than living out of a suitcase in cheap motel rooms. One thing the DS5 does not lack is style. A driver recently got out of his van in the car park at South Mimms services and told me what a smart car it was. That doesn’t happen very often and is testament to the DS5’s characteristic styling. It’s also a fun car to push hard, as we found out on the MPG Marathon test run recently, but that means not having any loose objects in the cabin. The result? Incredibly I’m buying smaller bags of sweets and finishing my coffee before I get into the car. Perhaps the car is cleverer than I thought.

Like a lot of new or prospective Ford Focus owners, my early days with the 1.0-litre EcoBoost engine have been formative. It’s difficult to know what to expect when you’re told you’re moving into a small family car with an engine size more common for models a couple of classes down. But, like mine, they are doubts which quickly disappear. In all truth, it’s unlikely most people would really notice. Had I been told there was a 1.6-litre engine powering the Focus, there would’ve been absolutely no questioning on my part. Actually, what’s really surprising is that there’s nothing unusual about it. The engine always feels lively, it’s not too noisy and so far it seems to be economical too. Trips to the pumps are reassuringly rare. Passengers, too, are blissfully unaware. The Focus is no more strained with a cabin full of adults, quite happy to cover longer motorway trips and comfortable when it does so. The Ford Focus is one of the UK’s most popular cars. It’s not hard to see why. Engine aside, there’s a lot of genuinely useful technology on board. Ours features a useful traffic alert system, which not only advises when there are problems ahead but tells the driver the average speed of the jam to help decide if it’s best to turn off. From a personal preference point of view, it can also receive long wave radio channels, which means I’ve been able to listen to Irish stations on the move. With DAB digital radio – which the Focus can also receive – becoming more popular, long wave is a rare find in modern cars. So despite my worries, the Focus is proving a good all-rounder. Spacious, well-equipped, good to drive, but economical too, I’ve joined a lot of new 1.0 EcoBoost customers finding that there’s a very viable alternative to a larger engine.

Anne Dopson

Ross Durkin OTR PRICE £28,000 POWER 160bhp @ 3,750rpm

OTR PRICE £19,195 POWER 125bhp @ 6,000rpm

TORQUE 251lb.ft @ 2,000rpm 0-62MPH 8.5 seconds

TORQUE 170lb.ft @ 1,400-4,500rpm 0-62MPH 11.3 seconds

TOP SPEED 134mph COMBINED MPG 55.4mpg

TOP SPEED 120mph COMBINED MPG 56.5mpg

CO2 133g/km (19% BiK)

CO2 114g/km (13% BiK)

fleetworld.co.uk

DR OW IV IN IN CL G UD ST ES YL E

TRACKER Fleet, from

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FLEET UPDATE

SEAT Ibiza FR ST 1.2 TSI This has been a formative year for SEAT. Within the last 12 months, the brand has refreshed almost its entire range, but most notably it has finally axed the slightly long-intooth Leon for a sharp-looking new model and updated the Ibiza to match. The latter is an impeccably flattering upgrade, and joins our long-term fleet featuring almost a full package of the new model’s latest features. SEAT has added the sporty FR trim to the ST line-up, and the 1.2-litre TSI is now available across most of the range too. A strong presence in the B-segment is becoming ever-more important. Tighter times mean company cars are seriously looking at this size of car as an alternative to the default C-segment hatch, perhaps using it as an opportunity to scale up on equipment as a trade-off. Creating a foothold here means offering the stylish body, low fuel consumption and agility of a small car, but without compromising on space or practicality. Can the Ibiza cut it? Well, I’m a fan of the way it looks, even as the bulkier estate, but it has six months to convince me of its ability to satisfy on all fronts, which will be the real test here. It’s off to a good start, though. After less than a week on fleet, the Ibiza was tasked with a 130-mile airport run ahead of a holiday to Miami. Four full-size suitcases, plus hand luggage, fitted into the deceptively large boot and without leaving the parcel shelf at home. Cramming the same luggage into a Toyota Camry rental car at the other end of the flight was no easier, and that’s a much larger car. Undoubtedly it’s not going to be the last time the car has to haul such large loads over long distances, so I’ll be interested to see how the little 1.2 TSI engine feels with a few more miles under its belt too.

Alex Grant

Peugeot 508 Hybrid4

It’s all very well spending a few days with a hybrid car, but you need more time to find out what it’s like day-to-day. And now that diesel hybrid models have made an appearance, the question, ‘How much less fuel than a petrol hybrid do they use?’, is one that needs to be answered. As luck would have it, a Peugeot 508 Hybrid4, the saloon aimed principally at fleet users, was heading towards the Fleet World offices and the chance to spend time with the car was too good to miss. £31,450 (OTR) buys a long list of cars, although none with a total power output of 200bhp with CO2 emissions of 95g/km. Based on Allure trim, the 508 Hybrid4 comes well stacked too, with equipment such as 18 inch alloys, electrically adjustable heated front seats, keyless entry, automatic electric parking brake, Peugeot Connect navigation, cruise control and speed limiter, USB and Bluetooth connectivity and dual zone climate control air conditioning. Peugeot’s EGS six-speed automated manual gearbox is standard equipment and the car offers four different drive modes – Auto, ZEV, Sport and 4WD, selectable with a rotary switch on the centre console. Generally, the car will use electric power for reversing, if the batteries have enough charge and switch the diesel engine on and off in Auto mode as required. ZEV gives all electric drive, until the range is exhausted (approx two miles), Sport uses both diesel and electric drive for max performance and 4WD also uses both for maximum traction. In all – a fair bit of kit for your money, which given the price tag is no less than I would expect. So far, I’m averaging around 52mpg, nothing outstanding today, but remember that 200bhp. Next month we’ll look at what it’s like to drive in more detail.

John Kendall

OTR PRICE £14,845 POWER 103bhp @ 5,000rpm

OTR PRICE £31,450 POWER 163bhp @ 3,850rpm

TORQUE 129lb.ft @ 1,550rpm 0-62MPH 10.2 seconds

TORQUE 221lb.ft @ 1,700rpm 0-62MPH 9.0 seconds

TOP SPEED 118mph COMBINED MPG 55.4mpg

TOP SPEED 130mph COMBINED MPG 78.5mpg

CO2 119g/km (14% BiK)

CO2 95g/km (13% BiK)

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Renault Megane Sport Tourer Dynamique TomTom dCi 110 Stop & Start Bringing some vivacious styling to the Fleet World longtermer line-up, our new test model shares a badge and engine size with the outgoing Renault Grand Scenic – but in reality has very little in common with it, due to its sharper looks and driveability. Launched in 2009 and revised for the 2012 model, the Sport Tourer is one of five models in the Megane family and is intended as a ‘useful and desirable family estate car’. It competes in a sector that’s dominated by its Ford and VW rivals – and although it’s not in line for the driveability or quality accolades that they bear, it does have some notable plus points to consider. These include its impressive size – although it’s identical to the hatch up to the B-pillar, with the same face, it’s 26cm longer and has an extra 6cm for the wheelbase, all of which have been given to the rear seat kneeroom to make it among the best in class. It’s also got one of the largest boots in its segment, rising from 486 litres to a maximum of 1,567 litres, with the latter figure trumping the Golf’s 1,495 litres and the Focus’s 1,502 litres. The low sill height and the fold-flat passenger seat on our model should also help with any loading requirements we have too, so it’s happy days. Engine choice also walks the fine line between financial and driver considerations. The 1.5-litre dCi diesel delivers 110bhp with 177lb.ft of torque and gives impressive CO 2 emissions of 90g/km – with all the financial benefits that this currently brings to fleets and fleet drivers – and combined fuel consumption of 80.7mpg. It’s the same variant engine that we tested in the Grand Scenic but in the lighter Megane Sport Tourer it’s feeling a lot more spritely – more so than its 0-62mph time of 12.8 seconds would suggest – whilst delivering far better fuel consumption already.

Natalie Wallis

Audi A6 Avant 2.0 TDI SE manual

The A6 is nearing the end of its time with us, heading back to whence it came at the end of next month. Which is a bit of a shame, because it’s really starting to stretch it legs now that there’s 12,000 miles on the clock. Even with my fairly hopeless attempts at economical driving (so much so publisher Ross has banned me from competing in this month’s MPG Marathon), the A6 now regularly tops 45mpg with little effort on my behalf. It seems to be a trait of many VW Group diesels that the older they get the more they deliver, and it’s an interesting comparison with the BMW 520d I ran that started off strongly on fuel economy but never improved with mileage. Other than that, nothing much has changed with the A6. The seats are still too broad and too firm, the cabin is top notch and the digital radio continues to drive me to distraction. I love digital radio. Once you have had a car with it, and its plethora of stations and crisp sound, getting into a car without feels like stepping back decades, to a time huddled around a wireless listening to a reedy posh voice pronounce a war was starting, or a king had died. But the coverage is rubbish. Utter, utter rubbish. There are parts of the country where you are happily chugging along listening to Radcliffe and Maconie on BBC 6 Music and suddenly, silence. In my home town there are dead spots all over the place, and the sudden switch from everything to nothing is infuriating, especially if you’re listening to a crucial moment in sport or a great song. At least with FM or AM, there is some semblance of coverage. As it happens, the Audi picks up digital better than Mercedes-Benz cars do (don’t ask me why) and coverage is obviously not the car’s fault. But the providers really do have to sort out the thousands of dead spots around the country, if only for my sanity.

Steve Moody

OTR PRICE £20,600 POWER 110bhp @ 4,000rpm

OTR PRICE £32,100 POWER 175bhp @ 4,200rpm

TORQUE 177lb.ft @ 1,750rpm 0-62MPH 12.4 seconds

TORQUE 280lb.ft @ 1,750-2,500rpm 0-62MPH 9.0 seconds

TOP SPEED 118mph COMBINED MPG 80.7mpg

TOP SPEED 138mph COMBINED MPG 56.5mpg

CO2 90g/km (13% BiK)

CO2 132g/km (19% BiK)

October 2012

MANAGEMENT Fleet Academy

Join the Hands-free, problem or business tool? Alex Grant, Motoring Editor, Fleet World

Fleet World magazine’s Fleet Academy is designed to provide a forum whereby those industry consultants and professionals in possession of valuable fleet information can impart it to a select audience of fleet decision-makers. At the heart of the Fleet Academy is a network of independent fleet industry experts whose work brings them into regular contact with end-user fleet managers and other organisations playing a key role in the industry. These fleet experts provide a regular feed of information that is posted on the website forum in the form of a discussion topic. Typical areas of interest include, but are not limited to: taxation, finance and accounting, legislation, environmental issues, fleet safety, insurance, fleet management, supply issues and security. Fleet suppliers are permitted to respond to queries if it is felt that their response represents honest and impartial advice. This aspect of the service is strictly moderated in order to ensure that the quality of information provided remains of the highest standard. We have already attracted a strong network of fleet professionals, and our expert contributors have submitted a number of thought provoking discussion topics, a few of which are previewed to the right. We hope you will consider joining us in this exciting new venture into the world of fleet. To find out more about Fleet Academy and request membership, please visit:

www.fleetacademy.co.uk 66

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I was having a conversation with a friend recently which got onto the topic of using mobile phones in cars. Specifically that he’d heard a rumour that all mobile phone use, including hands-free, will be banned soon if proposals are put through parliament and that he thought it was another example of health and safety making life inconvenient for the masses. Discussions have been taking place for a couple of years now about how much drivers’ concentration is affected even when they’re not actually holding the handset itself. The problem is it diverts attention away from the road, and that this doesn’t disappear when the driver has both hands on the wheel. Research from the IAM has identified a 26.5% reduction in awareness while making a hands free call. It’ll be interesting to see how such a law would be policed if it went through, let alone the repercussions from companies who make and/or fit Bluetooth equip-

Steve Johnson, Consultancy Principal, Autoproactive replied… Several academically-veriﬁed investigations indicate that being engaged in a phone conversation, even with a legal hands free kit, dramatically reduces the response time in dealing with an emergency situation. As most forum visitors will know, it has absolutely nothing to do with the physical action of holding a mobile. It's all to do with the mental process surrounding the communication itself. And, no, it's not the same as talking to a passenger alongside you apparently! Yes, it is difficult for a business driver who is predominantly car-based during the working day, but is it really worth the risk? What is so important that it cannot go to voicemail to allow you to respond when it's safe to do so? If you're travelling responsibly you'll be stopping every two hours anyway for a break, so why can't that return call wait until then?

in association with

debate... OFT’s fuel price review – too little, too late? ment. For example, there will now be large numbers of vehicles on the road with these systems fitted. Will factory-fit systems have to be deactivated by law? If the kits are illegal and unavailable, will it make some drivers consider just picking up the handset instead? The existing ban on holding a mobile phone doesn’t put everyone off. Truthfully I’ve never picked up my phone for a call, text message or tweet while driving, but I’ve become increasingly reliant on hands free equipment to make quick calls on the move. I’d imagine employees who spend lots of time on the road may find a forced mobile phone blackout inconvenient once they’ve grown accustomed to being able to do so. Where do you stand on this? Do you think hands free kits are an essential business tool, or is mobile phone use banned on your fleet even when it’s done over a Bluetooth connection?

Jakes de Kock, Marketing Director, The Fuelcard Company Along with the nation’s business fleets, I welcome the news regarding the Office of Fair Trading (OFT) report into fuel prices. It’s interesting to note, however, that this review will not cover any aspect of fuel tax which in real terms makes up over 60% of the ﬁnal price of fuel, compared to which the retailer margin is minimal. Through fuel cards, our customers have access to wholesale fuel prices, and yet fuel still accounts for up to 30% of a ﬂeet’s total operating cost. With pump prices continuing to rise, the transport sector will surely crumble if support is not provided. Campaigners, such as FairFuelUK, have worked tirelessly to lobby to reduce fuel duty and, while all support in reducing the overall price of fuel is welcome, perhaps this review is really distracting us from the bigger issue of how the Government should be helping the transport sector through reduced taxation. The results of the OFT report are due in January, conveniently after Mr Osborne has introduced his 3p per litre fuel tax rise. In my opinion, the OFT review is too little, too late and not focusing on “the bigger picture”.

Andrew Wright, Director, Fleet Influence Ltd replied…

Brecon Quaddy, Director, The Ambergate Network, Ltd replied…

Having just driven for several erratically-driven miles behind two young gentlemen who had managed to install an ipad below the rear view mirror, wedged in by cardboard, I am prompted to adopt the far right approach – ban everything electronic from the passenger compartment of the car.

The OFT enquiry is most definitely a sideshow compared with the real political issue of taxes on road fuels. Indeed, the Government is probably quietly enjoying the irony of launching a probe into supermarkets allegedly selling fuel too cheaply as an anti-competitive tactic. Having said that, the issue of fuel tax is a great deal more complex than the fuel price campaigners want to paint. For one thing, they perform a role in sustaining the velocity of circulation of money in the economy. There are economic risks in reducing fuel taxes too quickly, just as there are in leaving them where they are. Disentangling that question, and redesigning the system to take account of road fuels’ diminishing role in the UK economy, will require something a lot more far-reaching than a simple OFT enquiry.

Kevin McFeeley, Transport Manager, SMBC replied… It’s both unfortunate and a beneﬁt that calls can be made while out and about, fast balls do occur and we all know that a decision not made in real time can cost a business dearly. However, it’s a “hands free kit”, not a “phone while you drive kit”. If you want to make a call, then pull over and switch oﬀ the engine.

October 2012

Fleet World Group

International Fleet World

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EV Fleet World

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MPG Marathon

FLEETW RLD

SUPPLIER DIRECTORY

AUCTIONS & REMARKETING

ACCIDENT MANAGEMENT

DAILY RENTAL

FLEET MANAGEMENT SOFTWARE

RISK MANAGEMENT

BCA Tel: 0845 600 66 44 www.british-car-auctions.co.uk

Total Accident Management Tel: 0845 078 4157 www.totalaccman.co.uk

Enterprise Rent-A-Car Tel: 01784 221 300 www.enterprise.co.uk

Enterprise Software Tel: 0161 925 2400 www.essl.co.uk

RAC Risk Management Tel: 0870 606 2606

FAST-FITS & TYRES

DRIVER LICENCE CHECKING

Budget Rent-a-Car Tel: 0844 5338 08701544 56 56 56 www.budget.co.uk

Drive Software Solutions Tel: 01438 317731 www.drivesoftwaresolutions.com

Roadmarque Tel: 0845 053 0331 www.roadmarque.com

ATS Euromaster Tel: 0870 066 3624 www.atseuromaster.co.uk

Jaama Tel: 0844 8484 333 www.jaama.co.uk Alliance Asset Management plc Tel: 01480 475000 www.fleetcentre.com

Mycompanyfleet Tel: 0845 077 7760 www.mycompanyfleet.co.uk

Peak Performance Tel: 01246 244200 www.peakperformance.net

Sofico Tel: 07815 601622 www.soficoservices.com

Cardinus Risk Management Tel: 01733 426015

Full listings online at fleetworldgroup.co.uk

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VEHICLE DATA International Decision Systems Tel: 01256 302 000 www.idsdata.co.uk

CONTRACT HIRE, LEASING & FINANCE

White Clarke Automotive Solutions Tel: 0870 787 2211

www.cardinusfleet.com

www.whiteclarkegroup.com

White Clarke Group Tel: 01908 576 605

DriveSense Tel: 01628 581930

www.whiteclarkegroup.com

www.drivesense.co.uk

Fleet Alliance Tel: 0845 601 8407 www.fleetalliance.co.uk

Leasedrive Tel: 01344 466 466 www.leasedrive.com

Arnold Clark Car and Van Rental Tel: 0845 702 3946

Zenith Tel: 0844 848 8091 www.zenith.co.uk

Arnold Clark Vehicle Management

Tel: 0845 603 4590 www.acvm.co.uk

Nexus Vehicle Management Ltd Tel: 0871 984 1947 www.nexusrental.co.uk

Jaama Tel: 0844 8484 333 www.jaama.co.uk

MAC GB Ltd Tel: 01745 828180 www.reduceroadrisk.com

Volkswagen Group Leasing Tel: 0870 333 2229

Alliance Asset Management plc Tel: 01480 475000 www.fleetcentre.com

Leasedrive Rental Management Tel: 0844 579 8877 www.leasedrive.com

Bynx Tel: 01789 471600 www.bynx.com

AA DriveTech Tel: 01256 495732

www.volkswagengroupleasing.co.uk

www.arnoldclarkrental.com

www.AAdrivetech.com/fleetsafe DriveTech

Days Contract Hire Tel: 0845 296 4423 www.dayscontracthire.co.uk

Venson Automotive Solutions Tel: 08444 99 1402 www.venson.com

CBVC Vehicle Management Tel: 01283 509177 www.cbvc.co.uk

Tel: 0800 085 4128 www.lexautolease.co.uk

Lex Autolease

Europcar Tel: 01923 811250 www.europcar.co.uk

Civica Tel: 01454 874002 www.civica.co.uk/tranman

IAM Drive & Survive Tel: 0870 120 2910 www.iamdriveandsurvive.co.uk

For more information, please contact Tracy Howell on 01727 739160 or email tracy@fleetworldgroup.co.uk TELEMATICS & TRACKING

Alphabet (GB) Limited Tel: 0870 50 50 100 www.alphabet.co.uk

Total Fleet Services Ltd Tel: 01543 431080 www.lease-hire.co.uk

Full listings online at fleetworldgroup.co.uk

Trakm8 Tel: 01747 858 444 www.trakm8.com

Navman Wireless UK Ltd Tel: 0845 521 1188 www.navmanwireless.co.uk

FUEL MANAGEMENT The leading magazine for fleet decision-makers

January 2012

DIARY DATE

FLEETW RLD

18/4/2012 Visit evfleetshow.co.uk for more information and to register for the event

inside Seoul Searching

Leasing trends

Hyundai plans major fleet push

Is the contract hire industry due more change?

Stars of 2012 Featuring all the essential new cars launched this year

BP PLUS Fuel Cards Tel: 0845 603 0723 www.bpplus.co.uk

Esso Fuel Cards Tel: 0800 626 672 www.essocard.com

TRACKER Network UK Limited Tel: 0845 602 3981 www.TRACKER.co.uk

Telogis Tel: 01344 747638 www.telogis.co.uk

Shell Fuelcards Tel: 0800 7 31 31 37 www.shell.co.uk/euroshell

The Fuelcard Company Tel: 0845 073 0873 www.fuelcards.co.uk

TomTom Business Solutions Tel: 020 7255 9774 www.tomtom.com/business

Quartix Ltd Tel: 0870 013 6663 www.quartix.net

driving towards lower fleet emissions

October 2012

VAN

fleetworld.co.uk

FLEETW RLD October 2012

‘Mercedes has put quite a bit of work into making Citan look and feel different to its French cousin.’

October 2012

A MONTH IN FLEET A skip through the key news and events since the last issue of VAN Fleet World. Edited by John Kendall. Sign up to our FREE digital newsletter Fleet World Confidential... visit fleetworldsubscriptions.co.uk

NEW FORD LCVS UNVEILED AT HANOVER

While Transit Custom naturally took the headlines at the recent Hanover Show, Ford also took the wraps off next year’s full size Transit model and the update to the 2013 Transit Connect. The larger Transit, which will be sold in the USA for the first time with a 3.5-litre V6 petrol engine, comes to Europe in a choice of front, rear or all-wheel drive models. Power is delivered by the 2.2-litre Duratorg TDCi engine pushing out 100hp, 125hp or 155hp. All come with a six-speed manual gearbox. There will be three body lengths and two roof heights available, in van, double-cab-in-van, Kombi and bus models. Transit will also be available as a chassis cab and chassis cowl for conversions. Transit Connect will still come in both short and long wheelbase models, although both will share a single roof height now. Ford’s faithful 1.8-litre TDCi engine is finally replaced by a 1.6-litre diesel, offering 75hp, 95hp or 115hp. There is also a 100hp 1.0-litre EcoBoost petrol engine on offer along with a 1.6-litre petrol with automatic transmission. Auto Stop&Start features on both petrol and diesel engines and the van has a revised interior and exterior styling, with a host of optional electronic driver systems on offer. For the first time Connect will be offered with a dual front passenger seat, while Kombi models will seat five to seven people. Sales of both Connect and full size Transit will start towards the end of next year.

ELECTRIC SPRINTER ON SHOW Mercedes showed a prototype Sprinter E-Cell electric van. Using technology proven on the smaller Vito E-Cell, the Sprinter model has a 70kW motor capable of a short-term peak output of 100kW. A healthy 220Nm of torque is available from standstill and Mercedes claims a top speed of 80km/h and a range of around 135km. Customers with a 400V supply would be able to recharge the batteries in just two hours. The lithium ion batteries sit between the axles beneath the load floor, allowing a full load volume. Depending on body type and size Mercedes claims payloads of up to 1,200kg for a 3.5 tonne Sprinter E-Cell. Mercedes has also changed the automatic transmission offering in the diesel powered Sprinter range, swapping from the previous five-speed box to a seven-speed 7G-Tronic transmission, similar to that used in the firm’s car range.

CHARGED UP BERLINGO AND PARTNER PSA companies Peugeot and Citroën have unveiled electric versions of their Partner and Berlingo vans. Commercially available by mid-2013, the vans have a 49kW electric motor delivering 200Nm of torque. With a range of up to 170km, the vans take 6-9 hours to charge on a domestic supply, or can be fast-charged to 80% capacity in just 30 minutes on a 125A supply. The two compact LCVs retain their load volumes and up to 675kg of payload, with batteries situated below the standard load ﬂoor.

E-NV200 TO JOIN NISSAN LCV RANGE? Nissan has moved a step closer to launching its e-NV200 electric van, which is currently undergoing final testing with customer FedEx. Using proven battery technology from the Nissan LEAF car, the e-NV200 has an 80kW motor delivering up to 280Nm of torque. Nissan has also been looking at the possibility of launching an electric NV400 Cabstar truck and of using the LEAF’s batteries and motor to run the fridge box body on a standard diesel-powered Cabstar. Neither of these concepts is expected to be commercially available in the near future. However, the e-NV200 is expected to be on sale by the end of next year.

fleetworld.co.uk

CONFIDENTIAL

VAUXHALL VIVARO

BUILT IN BRITAIN. FOR BRITAIN. For more information call 0845 7400 777 or visit www.vauxhall.co.uk/vans

COMMERCIAL VEHICLES The Wheels of Business

DRIVEN

SsangYong Korando Sports

Words Dan Gilkes

specification MODEL SsangYong Korando Sports BASIC PRICE n/a ENGINE 4-cyl/1,998cc FUEL INJECTION Common-rail POWER 155hp @ 4,000rpm TORQUE 360Nm @ 1,500 – 2,800rpm Weights (kg) GVW 2,740 KERB WEIGHT 2,097 PAYLOAD MAX TRAILER WEIGHT Cost considerations FUEL TANK CAPACITY COMBINED MPG CO2 emissions OIL CHANGE WARRANTY

643 2,300 n/a 31.4mpg

199g/km 1 yr/10,000 miles 5 yr/unlimited miles

fleetworld.co.uk

SsangYong is to launch what it calls a sports utility pick-up in October. Though the vehicle wears the Korando Sports name, it in fact bears little resemblance to the Korean firm’s compact 4x4 SUV, though it does share a 2.0litre e-XDi diesel engine. In the pick-up, this motor puts out a healthy 155hp, with a torque peak of 360Nm from 1,500rpm right through to 2,800rpm. This drives through a standard six-speed manual, or optional six-speed automatic transmission to the rear wheels. Four-wheel drive and low range can be accessed through a rotary dial on the dash. The firm claims combined fuel consumption of 31.4mpg for the manual, with a CO2 output of 199g/km. This rises to 29.4mpg and 212g/km for the auto model. Service intervals are set at 10,000 miles, or once a year. There will be two models of the double-cab Korando Sports available – an SX with air conditioning and Bluetooth stereo, plus a range-topping EX with heated leather, electric driver’s seat, 18” alloys, power mirrors and rear parking sensors. As yet there are no prices available, but SsangYong’s UK marketing and communications director, Steve Gray, says ”it will be extremely competitive”. The truck provides a 2.04m2 load deck, with liner and tie-down points. Customers can also order a factory-fit hardtop, which locks inside the tailgate for complete security. It also boasts a competitive towing capacity of 2.3 tonnes. However, the pick-up has been built with five-link rear suspension, which is good for onroad handling. The downside is a reduced carrying capacity of just 643kg in the manual truck and 630kg for the auto. This of course means that businesses will struggle to reclaim the VAT on the double-cab pick-up. That said, Mr Gray says the SsangYong’s price including VAT will be similar to the price excluding VAT, or CV on-the-road price, posted by the majority of mainstream rivals.

SsangYong will also counter concerns by offering the truck with a five-year, limitless mileage warranty, covering all major mechanical components. Even wear parts such as the clutch discs and brake friction materials are covered for 12,000 miles or one year from sale, while the battery and paintwork are covered for three years. We tried the Korando Sports both on and offroad and came away very pleasantly surprised. Even on standard road tyres the 4x4 truck coped well with a fairly technical off-road course, providing decent angles of approach and departure and an impressive turning lock. On the road, as mentioned, the Korando Sports rides very well, with little of the bounce associated with an unladen pick-up. The steering, brakes and handling all seem to cope well and the 2.0-litre engine provides plenty of pull for rapid acceleration and comfortable cruising. The interior of the truck is comfortable and spacious, and particularly in EX specification, very well equipped. It’s also quite a good looking truck from the outside, especially with the larger wheels. SsangYong has 52 dealers in the UK at present, with a further eight service points. That’s a big rise from the 32 dealers appointed last year, and the number continues to grow. Each of those dealers has ordered a Korando Sports demonstrator – around 70% equipped with the auto transmission – so if you fancy a go, getting behind the wheel shouldn’t be too difficult. If you can live without reclaiming the VAT, it makes an interesting alternative to the main players in this sector.

verdict Small businesses and those looking for car-like comfort with 4x4 ability and a strong towing capacity, may well find the Korando Sports ticks a lot of boxes.

NV200 4.2m3 load volume 739kg payload 55.4mpg/135g/km CO2

PUMP UP THE

VOLUME 4.2m3 OF LOADSPACE IN A COMPACT VAN. THE NV200. PRACTICALLY GENIUS.

Sound impossible? Just wait till you open the back doors and see for yourself. 4.2m3 of load capacity means bigger loads, fewer pick-ups and even quicker ﬁnishes. And because it’s all in the footprint of a compact van, it’s even easier to park and get about town too. Now that’s more than practical, it’s practically genius.

Nissan. Innovation that excites.

NV200 SE 1.5 dCi

£155

FROM + VAT per month contract hire*

nissan.co.uk/nv200

*BUSINESS USERS ONLY. Contract Hire is available subject to status and conditions on eligible vehicles registered between 01/10/2012 and 31/12/2012. Guarantees and Indemnities may be required. Example based on 12+35 proﬁle, 10,000 miles per annum on a non-maintained contract. Further charges may be made subject to mileage and condition. Excess mileage will be charged at 6.4 pence per mile (excluding VAT). RAC cover, vehicle excise duty and 3 year/100,000 mile warranty included. Contract Hire Finance provided by Nissan Business Finance, a trading style of Arval UK Limited, Windmill Hill, Swindon SN5 6PE. Model shown is NV200 SE 1.5 dCi priced £13,970 exc. VAT and optional metallic paint at £350. Models subject to availability. Prices correct at the time of going to print. Nissan Motor (GB) Limited, The Rivers Ofﬁce Park, Denham Way, Rickmansworth, Hertfordshire WD3 9YS.

DRIVEN

Mercedes-Benz Citan

Words Dan Gilkes

specification MODEL Mercedes-Benz Citan BASIC PRICE TBA ENGINE 4-cyl/1,461cc FUEL INJECTION Common-rail POWER 90hp @ 4,000rpm TORQUE 200Nm @ 1,750rpm Weights (kg) GVW 1,936 KERB WEIGHT 1,261 PAYLOAD 675 MAX TRAILER WEIGHT 1,050 Dimensions (mm) LOAD SPACE LENGTH LOAD SPACE WIDTH LOAD SPACE HEIGHT WIDTH between wheel arches LOAD HEIGHT (unladen) LOAD VOLUME Cost considerations FUEL TANK CAPACITY COMBINED MPG CO2 emissions OIL CHANGE WARRANTY

fleetworld.co.uk

1,731 1,462 1,251 1,218 609 2.8m3 60 litres

54.3mpg 137g/km 2 yr/18,000 miles 4 yr/100,000 miles or 2 yr/unlimited

The city van sector is one of the few markets that has continued to grow over the last few years, from little more than a niche market to around 700,000 vans across Europe this year. It’s comes as no surprise therefore, to see that Mercedes-Benz – present in every other sector of the CV market – has now entered this arena, with the launch of Citan. Yes, it’s based on Renault’s Kangoo line-up, but Mercedes has put quite a bit of work into making Citan look and feel different to its French cousin. As well as the new front end, with that dominant three-pointed star grille, there is a new interior with a solid feeling dash and controls. Mercedes says that it has been working under the body too, tuning the steering and suspension to offer a firmer, more controlled feel. Certainly in a first drive around the city of Copenhagen the van feels quieter and smoother. Citan is available as a compact city van in three wheelbases – Compact, Long and Extra Long. The van offers load capacities of 2.4m3, 3.1m3 and 3.8m3, with payloads of 500kg, 650kg and 800kg respectively. There will be four engine options, three versions of the familiar 1.5-litre diesel with outputs of 75hp and 180Nm, 90hp and 200Nm and 110hp with 240Nm of torque. You can also opt for a petrol option, a 1.2-litre with 114hp and 190Nm, if you prefer. Service intervals are 25,000 miles or two years whichever engine you choose. The two lower-powered diesel engines drive through a five-speed manual gearbox, while the petrol and the higher-powered diesel have six gears. There are no plans for an automatic or an automated manual box as yet. A BlueEFFICIENCY package is standard on the petrol model and optional on all diesel versions. It includes ECO start/stop, along with battery and alternator management and low rolling resistance tyres on models with up to 650kg payload.

More importantly, Mercedes has chosen to make adaptive ESP standard on all models. This incorporates Vehicle Dynamic Control, EBR engine friction torque control and ASR acceleration skid control. A driver’s airbag is standard on all van models and a front passenger airbag comes as standard on the Crewbus model – a five-seater based on the Long chassis. Thorax sidebags are also standard on the M1 Crewbus model and optional on all vans. Windowbags are available as an option for the Crewbus. There is also a Citan Mixto, a five-seater with a folding rear bench seat and an optional separator grille to keep loads in the rear. The Mixto comes with twin, glazed side doors and is based on the Extra Long van body. Standard specification includes daytime running lights and hazard warning light activation in the event of emergency braking. Customers can specify a full bulkhead or a folding safety grille, which works with a fold-flat front passenger seat to extend the load area for longer loads. You can also specify a roof hatch at the rear of the body for ladders. There is a construction site package available, incorporating increased ground clearance, underbody protection and reinforced tyres. Mercedes dealers will also have a host of options available, allowing customers to tailor the vans to the specific needs of their operation. Mercedes is hoping to appeal to both owner-drivers, for whom the cache of the three-pointed star will be worth the additional investment, and to fleets already running larger Mercedes vans.

verdict By filling this gap at the lower end of its van line-up Mercedes now has a full range of vehicles available to suit every weight and load volume requirement.

Discover specialist solutions delivered by experts.

At Alphabet, we appreciate your business may need a variety of commercial vehicles and understand the importance of flexibility when offering you solutions for your fleet mix. From the complexity of ply lining, cranes, racking and tail lifts, to corporate livery, we can offer a flexible solution, whether it’s a car-derived van or a specialist modified vehicle. Our dedicated expert commercial vehicle team can assist in delivering the right solution for you today and for the future. Find out more: Tel: 0870 50 50 100 Email: alphabet@alphabet.co.uk www.alphabet.co.uk

MARKET OVERVIEW Fleet Management Software

Bynx

Chevin Fleet Solutions

Bynx is a developer of fleet-specific software solutions for vehicle management. bynxFLEET enables van leasing, contract hire, fleet management and rental operators to control the complete lifecycle of vehicles and manage drivers, cost-effectively. Customers are able to retain asset value, engage with stakeholders online and better utilise fleets. bynxFLEET provides a platform and all the tools and applications required to run every aspect of vehicle management – whether the fleet is owned or managed on someone else’s behalf. It utilises special functionality to automate and streamline contract processing and enables customers to do more, faster, with fewer resources. bynxNET offers everything required to improve the user experience and communication between dealers, customers, suppliers and drivers.

Chevin is an award winning global provider of flexible, fleet management systems. Chevin works closely with organisations, regardless of size, sector or fleet complexity, to reduce waste, streamline processes and optimise management of fleet assets. Chevin offers two comprehensive software offerings: RoadBASE – a robust desktop-based application designed enhance efficiencies for medium-scale fleet operations; and FleetWave – the world’s first web-based fleet management system, designed for larger, geographically dispersed fleets. With offices in the UK, Europe, The US and Australia – and with customers in over 100 countries – Chevin has been in business for more than two decades and is a trusted and experienced supplier to over 300 organisations.

Contact: Gary Jeﬀeries sales@bynx.com

Tel: 01789 471600 www.bynx.com

Civica’s Tranman fleet software helps you to control costs, manage compliance and improve operational efficiency. With a track record of over 25 years in the sector, the Tranman software is proven to enable fleet managers to achieve cost and utilisation savings through improved management information and analysis. The resulting benefits include; reduced fleet and whole life operating costs, improved accident and risk management, better control over fuel usage, increased workshop productivity, minimised vehicle downtime and reduced stock holding. Tranman customers save money, find out how. Tel: 01454 874002 www.civica.co.uk/tranman

Jaama Ltd Jaama's market leading, multi award winning Key2 Vehicle Management system is a totally integrated vehicle, asset and driver management solution covering all aspects of owning, leasing, hiring, maintaining, repairing, running and disposing of cars, vans, commercial vehicles, plant and asset related equipment. As the first accredited software supplier for the FTA's Van Excellence Scheme, Jaama is committed to raising standards and providing practical solutions to van fleet operators. Specific modules include defect management; ensuring compliance to VOSA recommendations, electronic driver services; a repository for fleet information allowing drivers to submit expense claims on-line, and driver quotes; allowing company car and van drivers data to compile their optimum vehicle solutions within pre-set grades and company specified requirements. Developed in conjunction with leading vehicle operators Jaama have invested heavily to develop a new breed of vehicle management software. Designed for all fleet sizes and budgets, Jaama links users live to data providers, customers, suppliers, vehicle telematics and the DVLA. Contact: Ellie Whiten sales@jaama.co.uk

fleetworldgroup.co.uk

Tel: 01773 821992 www.chevinﬂeet.com

Drive Software Solutions Ltd

Civica UK Ltd

Contact: Jon Roberts tranman@civica.co.uk

Contact: Becky Nash becky@chevinﬂeet.com

Tel: 0844 8484 333 www.jaama.co.uk

We are a privately owned UK business dedicated to the delivery of Fleet, Vehicle Management, Contract Management and Leasing solutions. Drive Software Solutions Ltd are the creators and owners of the DRIVE Fleet Management and Leasing software product – a single generic product applicable to vehicle management requirements worldwide and which represents over 150 man-years of development by our software experts. DRIVE is a proven product and is currently installed and operating successfully in 16 countries worldwide. Our policy of continuous product enhancements and DRIVE’s modular structure enables it to be configured to meet the precise and unique needs of each of our clients. DRIVE is used throughout the world by leading vehicle leasing companies, major vehicle manufacturers, and other operators of large fleets to whom we continue to provide additional services and on-going 24/7 support. Contact: Simon West-Oliver Tel: +44(0)1438 317731 simon.west-oliver@drivesoftwaresolutions.com www.drivesoftwaresolutions.com

Mycompanyfleet Mycompanyfleet specialise in delivering appropriate scalable solutions to companies operating in the fleet and automotive industry. From fleet managers to leasing companies, from supply chain management to fleet management companies, we have a range of solutions that can be configured to meet every conceivable corporate requirement. Mycompanyfleet supplies customers both in the UK and worldwide with our market leading fleet management software solutions. Contact: Jon Tandy enquiries@mycompanyﬂeet.co.uk www.mycompanyﬂeet.co.uk

Tel: 0845 077 7760

Does your system provide a workshop management module? Does your system include a vehicle order tracking function? Does your system integrate with external parties such as telematics, fuel providers etc? Does your system provide variable access/security levels? Can your system handle multiple suppliers (tail lift, Refrigerated Body, etc) for a single vehicle? Does your system have any special risk management features? Can your system download or accept data from a digital tachograph? Does your system allow pay-as-you-go payment terms? Do you provide full support & Maintenance cover? Does your system provide a dash board reporting function? Does your system provide Driver Licence Checking? Does your system support PDA/Phone devices? Is your system web based?

VAN FLEETW RLD

Key to services

Bynx

Chevin Fleet Solutions

Civica UK Ltd

Drive Software Solutions

KeeResources Limited

Jaama Ltd

Mycompanyfleet

Service provided

Service unavailable

THE online resource for fleet decision-makers...

internationalfleetworld.com

fleetworld.co.uk

evfleetworld.co.uk

October 2012

NUM8ER5 G4ME the fleet month in figures

£16,330 The entry level price of the new Volkswagen Golf, which is lower than its predecessor. SOURCE > Volkswagen

50%

8,268,642 £3.3 million

The rise in insurance premiums smaller rentals operators have faced over the past year.

The number of cars sold in the EU in the first eight months of the year – down more than 7% in 2012.

The turnover at Citroën and BCA’s recent record sale, which saw 454 cars and commercial vehicles sold for a 100% sell-out success.

SOURCE >BVRLA

SOURCE > ACEA

SOURCE > BCA

£150

How much cheaper per year a new BMW 320d is for an employer compared to continuing to run one bought in 2008 for 20,000 miles per annum. SOURCE > GE Capital UK

11,608 80% 82

930,000

More than 80% of managerial staff remain eligible for car benefits, or the choice of cash for car.

The number of cars on Fleet Support Group owner and US fleet management company ARI’s books. The firm has just rebranded FSG as ARI.

SOURCE > Towers Watson

SOURCE > ARI

fleetworld.co.uk

The number of cars Kia delivered in September – the fifth successive record month. SOURCE > Kia

VAN

SUPPLIER DIRECTORY

FLEETW RLD AUCTIONS & REMARKETING

CONTRACT HIRE, LEASING & FINANCE

RACKING SYSTEMS

TAIL LIFTS

FLEET MANAGEMENT SOFTWARE

BCA Tel: 0845 600 66 44 www.british-car-auctions.co.uk

CBVC Vehicle Management Tel: 01283 509177 www.cbvc.co.uk

Bott Ltd Tel: 01530 410600 www.bott-group.com

DEL Equipment (UK) Ltd Tel: 01993 708811 www.del-uk.com

Mycompanyfleet Tel: 0845 077 7760 www.mycompanyfleet.co.uk

Arnold Clark Vehicle Management

Sortimo Central Tel: 0121 511 2303 www.sortimo-central.com

Penny Hydraulics Tel: 01246 811475 www.pennyhydraulics.com

Bynx Tel: 01789 471600 www.bynx.com

Tevo Limited Tel: 01628 528034 www.tevo.eu.com

Ratcliff Palfinger Ltd Tel: 01707 382880 www.ratcliffpalfinger.co.uk

Civica Tel: 01454 874002 www.civica.co.uk/tranman

Full listings online at

Tel: 0141 332 2626 www.acvm.co.uk

fleetworldgroup.co.uk DAILY RENTAL

Lex Autolease

Budget Rent-a-Car Tel: 0844 5338 08701544 56 56 56 www.budget.co.uk

Tel: 0800 085 4128 www.lexautolease.co.uk

Nexus Vehicle Management Ltd Tel: 0871 984 1947 www.nexusrental.co.uk

Volkswagen Group Leasing Tel: 0870 333 2229

Full listings online at fleetworldgroup.co.uk

www.volkswagengroupleasing.co.uk

Avis Rent A Car Tel: 0844 544 5000 www.avis.co.uk

Venson Automotive Solutions Tel: 08444 99 1402 www.venson.com

FAST-FITS & TYRES

Fleet Alliance Tel: 0845 601 8407 www.fleetalliance.co.uk

ATS Euromaster Tel: 0121 325 8842 www.atseuromaster.co.uk

VEHICLE DATA International Decision Systems Tel: 01256 302 000 www.idsdata.co.uk

TELEMATICS & TRACKING

FUEL MANAGEMENT

VEHICLE VENTILATION

Quartix Ltd Tel: 0870 013 6663 www.quartix.net

Esso Fuel Cards Tel: 0800 626 672 www.essocard.com

Flettner Ventilator Ltd Tel: 020 8200 2321 www.flettner.co.uk

BP PLUS Fuel Cards Tel: 0845 603 0723 www.bpplus.co.uk

fleetworldgroup.co.uk

Tel: 0845 055 8555 Ctrack www.ctrack.co.uk

Full listings online at

RISK MANAGEMENT

Alphabet (GB) Limited Tel: 0870 50 50 100 www.alphabet.co.uk

TomTom Business Solutions Tel: 020 7255 9774 www.tomtom.com/business

Shell Fuelcards Tel: 0800 7 31 31 37 www.shell.co.uk/euroshell

IAM Drive & Survive Tel: 0870 120 2910 www.iamdriveandsurvive.co.uk

LeasePlan UK Ltd Tel: 0844 493 5810 www.leaseplan.co.uk

Trakm8 Tel: 01747 858 444 www.trakm8.com

TOTALCARD Services Tel: 0800 147 148 www.total.co.uk

Roadmarque Tel: 0845 053 0331 www.roadmarque.com

Total Fleet Services Ltd Tel: 01543 431080 www.lease-hire.co.uk

TRACKER Network UK Limited Tel: 0845 602 3981 www.TRACKER.co.uk

EV FLEET WORLD Tel: 01727 739160 www.evfleetworld.co.uk

DriveSense Tel: 01628 581930

ACCIDENT MANAGEMENT Total Accident Management Tel: 0845 078 4157 www.totalaccman.co.uk

VAN

fleetworldgroup.co.uk

FLEETW RLD January 2010

‘Doblo has always shown promise, now it looks as though it can deliver’ p46

VAN FLEETW RLD SUPPLIER DIRECTORY

January 2010

For more information, please contact Tracy Howell on 01727 739160 or email tracy@fleetworldgroup.co.uk

www.drivesense.co.uk

Incorporated into every issue of VAN Fleet World and interactive online at www.fleetworldgroup.co.uk £400 flat rate for the year. Cost includes a rotating monthly listing in SUPPLIER DIRECTORY in VAN Fleet World. PLUS... • Full listing on fleetworldgroup.co.uk • Email link to sales contact • Website link to homepage • Full-colour company logo October 2012