Fleet World October 2017

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October 2017

FLEETW RLD All that matters in the world of fleet

Interview Tim Porter explains Lex Autolease’s long-term view

STELVIO STEPS UP Why Alfa Romeo’s first SUV is big news for fleets

No way in?

Salary Sacrifice

Driven

The security risks affecting mobile workers

The real story behind the tax reforms, and why Salsac is here to stay

Kia Stonic Hyundai Ioniq PHEV Audi A5 Cabrio fleetworld.co.uk

CONTENTS_FW_Oct17.qxp_Layout 1 03/10/2017 14:38 Page 1

contents

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October 2017

FLEETW RLD All that matters in the world of fleet

Interview Tim Porter explains Lex Autolease’s long-term view

STELVIO STEPS UP Why Alfa Romeo’s first SUV is big news for fleets

06

AnALySiS: What salary sacrifice reform means for your business.

30

SPoTLiGHT: Under the skin of nissan’s new LeAF.

No way in?

Salary Sacrifice

Driven

The security risks affecting mobile workers

The real story behind the tax reforms, and why Salsac is here to stay

Kia Stonic Hyundai Ioniq PHEV Audi A5 Cabrio fleetworld.co.uk

Director Jerry ramsdale jerry@fleetworldgroup.co.uk Publisher Steve Moody steve@fleetworldgroup.co.uk Editor Alex Grant alex@fleetworldgroup.co.uk Business Editor natalie Middleton natalie@fleetworldgroup.co.uk Content Editor Jonathan Musk jonathan@fleetworldgroup.co.uk

32

FrAnkFUrT 2017: Highlights from europe’s biggest motor show.

36

Driven: Alfa romeo Stelvio.

VFW Editor Dan Gilkes dan@fleetworldgroup.co.uk Sales Director Anne Dopson anne@fleetworldgroup.co.uk Sales Executives Darren Brett darren@fleetworldgroup.co.uk

46

Claire Warman claire@fleetworldgroup.co.uk Circulation Manager Tracy Howell tracy@fleetworldgroup.co.uk

FeATUre: The security threats affecting your mobile work force.

Head of Production Luke Wikner luke@fleetworldgroup.co.uk Designers victoria Arellano victoria@fleetworldgroup.co.uk Tina ries tina@fleetworldgroup.co.uk Dan Desta daniel@fleetworldgroup.co.uk

Published by Stag Publications Ltd, 18 Alban Park, Hatfield Road, St Albans, Herts, AL4 0JJ tel +44 (0)1727 739160 fax +44 (0)1727 739169 email fw@fleetworldgroup.co.uk web fleetworld.co.uk

50 inTervieW: Lex Autolease’s managing director, Tim Porter.

VAN FLEETW RLD

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LCv news, plus...

DRIVEN: LDv ev80. volkswagen Crafter.

MAn TGe.

Certified circulation Jan – Dec 2016 18,011

fleetworld.co.uk / 03

ALEX_FW_Oct17.qxp_Layout 1 02/10/2017 22:26 Page 1

fleetreview This month, editor Alex Grant looks at Frankfurt’s glimpses of the possible automotive future, and digests the news of Dyson electric vehicles...

Frankfurt goes electric IF motor shows are a barometer for the state of the automotive industry, then the biennial product-fest that is the IAA in Frankfurt paints an interesting picture of where we’re headed. The big news this year wasn’t high-powered, big-ticket exotica, but a mass migration to electric mobility almost across the board.

Of course, that comes in all shapes and sizes, whether that’s ditching diesel engines for hybrids, progressing with hydrogen fuel cell technology or advances in battery technology offering ever-longer ranges, and there’s a lot for the fleet industry to take in. Now may be the time to brush up; electric mobility had been taking steady steps into the limelight for several years – and this year, it’s jumped right to the front of house.

My star of the show? That’s easy, Honda’s Urban EV concept car, a retromodern take on the original Civic which previews a production model due within two years. With chic hatchbacks like that to choose from, it can’t be long before end-users make the same migration as manufacturers.

Don’t miss out on all the latest daily news! Visit our new website fleetworld.co.uk

Something new for your choice list?

While we’re talking about new products, it would be remiss not to mention the arrival of an unexpected insurgent: Dyson. The technology company, best known for its bagless vacuum cleaners, has gone public with plans to launch an electric vehicle in 2020. Which, depending how it approaches the market, could bring an all-new manufacturer to the table when picking vehicles for your fleet.

Details are pretty thin on the ground at the moment, but it’s a sign of how much the automotive industry is in a state of flux. Open to threats not only from within, but to well-funded technology developers with the expertise to do something a bit different. Given how much Dyson has shaken up the industry in which it’s had the longest-running presence, it’s definitely one to watch.

Honda’s Urban EV concept was showcased at Frankfurt IAA.

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FORD NEWS_Oct17.qxp_Layout 1 02/10/2017 22:38 Page 1

Ford NEWS Ford upgrades New Mondeo range

inbrief

FORD is updating its established Mondeo line-up with new sports and luxury models. The former seven series making up the Mondeo range will be simplified to three core models for fleets, with the new Zetec Edition now the entry level Mondeo.

Highlights include: • Enhanced specifications • Lower on-the-road pricing • Reduced P11D for drivers • Lower NI contributions • Improved residual values • Predicted insurance rating improvements Ford of Britain fleet operations director Owen Gregory, said: “We have strengthened our Mondeo product specifications, improving residual values and reinforcing our luxury and sporty derivatives. Key changes include standardising Active City Stop and front and rear parking sensors across the range and adding an upgraded leather interior to the Titanium series.”

From Zetec Edition, Mondeo buyers have the choice of the luxury new Titanium Edition model and range-topping Vignale. Also available is the performance-inspired Mondeo ST-Line edition, which includes a full body kit and sports suspension.

All models have navigation, DAB, autonomous braking to mitigate or avoid low-speed collisions at under 31mph, front/rear parking sensors and cruise control with speed limiter as standard.

New Mondeo Titanium Edition launched The new Titanium Edition, which includes a hybrid petrol engine with 92g CO2 among its powertrains, boasts premium leather heated seats, with front 10-way power adjustment.

Since launch in Mondeo in 2015, Vignale has grown to represent 13 per cent of orders. At the start of this year a Vignale Nero appearance pack was introduced – comprising 19in dark tarnish alloys and darkened fog lamp bezels, lower grille and side strips – and now becomes standard Mondeo Vignale specification.

Owen Gregory commented: “We know Mondeo customers want their cars to stand out. This has propelled Mondeo drivers from core series to distinctly sporty and luxury-looking models.

“Making this easier and more affordable takes Mondeo into 2018 in style.” Deliveries of the new Mondeo range begin next month.

For further information on any vehicle in the Ford range please contact the Ford Business Centre on 03457 23 23 23, email flinform@ford.com, or visit www.ford.co.uk/fordfleet

Ford News Feature // 05

New Ford Mondeo: driven by professionals OVER 85 per cent of Ford Mondeos are driven by professionals as a company or lease car, meaning that they pay Benefit in Kind tax based on its OTR (on the road) price.

“Restructuring our line-up allows for a reconsideration of our Mondeo list pricing along with an associated adjustment to fleets’ special terms support structure.

To minimise tax liability, OTR prices are reduced by £3,000 on Mondeo Vignale, £2,500 on Zetec and ST-Line and £2,000 on Titanium Edition.

“When combined with the anticipated improvements in residual values – up to £900 on a Titanium Edition - the combined effect of these changes is intended to maintain whole life costs versus the current model,” said Owen Gregory.

The new OTR prices translate into keen lease rates for a higher specification car, thanks to improved residual values for the updated range, according to CAP. Ford Lease monthly payments for the Titanium Edition 2.0 TDCi 150PS five door, for example, are maintained at £258 over three years.

The changes to OTR pricing will also deliver a reduction in NI contributions of up to £320 over three years, and will result in lower P11D values for drivers: for a 40% taxpayer the savings could be as much as £1,000 over three years, dependent on vehicle specification.

BUSINESS_News Analysis_FW_Oct17.qxp_Layout 1 03/10/2017 13:51 Page 1

inbusiness

Salary sacrifice Following reformation of the tax treatment of salary sacrifice schemes, HMRC has confirmed how legislation should be applied. Natalie Middleton looks at what’s happened.

What’s the history?

Salary sacrifice – already a well-known concept in areas such as pensions and childcare – has been a buzzword in the fleet industry for quite a few years now, offering businesses an effective means of providing employees with the benefit of a company car whilst proving cost-effective for both the employer and employee.

But for the last couple of years the government has expressed its concerns with salary sacrifice schemes in general after the mechanism became applied to white goods, mobile phones and even wine. And in last year’s Autumn Statement, following a consultation, newly appointed chancellor Philip Hammond announced that the government would levy a new tax treatment on salary sacrifice schemes in a move “to promote fairness and broaden the tax base”.

How has salary sacrifice historically worked?

The basic mechanism of salary sacrifice is quite simplistic, with an employee giving up the right to part of their gross salary and receiving a non cash-type benefit instead.

It gets a little more complicated when it comes to salary sacrifice for cars; the employee saves tax and National Insurance Contributions (NICs) but has to pay Benefit-in-Kind tax under the normal rules for company cars. This means that for the scheme to operate cost-effectively for employees, their tax and NI savings must exceed the cost of the BIK that they’re paying.

Therefore such schemes typically work best when combined with vehicles with a minimal BIK – i.e. lower emission vehicles – to maximise the savings.

However, salary sacrifice schemes on cars don’t just offer employees benefits in terms of cost savings but, as with conventional company cars, they also take the hassle out of everyday motoring. Many schemes provide cars that are fully maintained and insured, and also covered for road tax, tyres, windscreens and even breakdown recovery – in essence, all the benefits of many company cars. And as such, salary sacrifice schemes have predominantly been used to provide cars for employees who would not otherwise be entitled to a company car, with a lot of take-up from basic rate taxpayers.

But it’s just not just employees who have been able to bene-

06 / fleetworld.co.uk

fit from such schemes; employers can also gain from offering a valuable benefit to staff at no cost to themselves or even – if structured right – with a saving in the form of a reduction in employer’s National Insurance. Although under salary sacrifice schemes, the employer still needs to pay Class 1A NICs on the car benefit, they don’t need to pay NI on the salary that is sacrificed. If the scheme is structured correctly, this generates a saving if the Class 1A NIC paid on the company car is less than the NI that would have been paid on the salary.

What’s changed?

In the Autumn Statement, the Chancellor announced from April 2017, most salary sacrifice schemes would be subject to the same taxation as cash income, with the exceptions of ultra low emission vehicles (later confirmed as vehicles with CO2 emissions of 75g/km and under) along with pensions, pensions advice and cycle to work schemes. However, cars not designated as ultra low emissions vehicles would be hit by the changes from April 2017, with existing arrangements in place before this date protected until 2021.

These changes were further outlined in the draft Finance Bill published on 20 March, which set out how under the new rules, the taxable value of a benefit under a salary sacrifice arrangement will now be the current value of the benefit or the cash forgone, whichever is greater.

Describing such arrangements as ‘optional remuneration arrangements’ (OpRAs), the draft bill confirmed that if an employee choses to take a benefit instead of an amount of salary, they will be taxed on the greater of the salary given up and the taxable value of the Benefit-in-Kind. It also dropped a bit of a bombshell on the industry by confirming that the new arrangements would also apply to cash or car schemes, with it later turning out that Employee Car Ownership Schemes (ECOS) would also be affected.

What’s the latest?

Since the draft Finance Bill was published, many in the fleet industry have been left reeling from the news that both cash or car schemes and ECOS would be hit.

BUSINESS_News Analysis_FW_Oct17.qxp_Layout 1 03/10/2017 13:51 Page 2

But it also seems there’s been some confusion over how the new tax treatment would work, with some in the industry having interpreted that the salary foregone for the car would be classed as the total sacrifice for the car and associated benefits.

However, Ernst and Young and Tusker say that the draft legislation made it clear that the amount sacrificed should be the amount sacrificed for the car itself and any amounts for other services, such as maintenance, should not be included in the calculation – and the two firms have now secured confirmation from HMRC that this is the correct interpretation of the legislation, ensuring that where other benefits are provided in relation to the vehicle there is no additional tax charge as these “payments and benefits” are exempt benefits, as with the previously mentioned pensions, childcare vouchers and cycle to work schemes. This saves on tax costs for drivers and Class 1A NICs for fleets.

Speaking to Fleet World, an HMRC spokesperson said: “HMRC has confirmed that the salary foregone is only in relation to the provision of the car, and not the associated exempt Benefits in Kind, helping to eliminate some abuses in the system, and making it fairer for everyone.”

According to Tusker CEO David Hosking, this interpretation ensures that the government’s work to cut down on schemes abusing the salary sacrifice mechanism, for example on wine, remains intact while helping to preserve the benefits of salary sacrifice schemes.

He commented: “Tusker strongly supports the Government’s initiative as it means that all company cars are taxed appropriately and the charge for the additional benefits and services does not apply to these company cars. As a result, salary sacrifice car schemes are as attractive as they have always been.”

Hosking added that the correct application of the Finance Bill is significant for drivers as the savings they saw prior to April this year are still there. “Using the incorrect application of the new rules suggested that the savings were only there for approximately 50% of the cars we typically supply, whereas we’ve been clear with employers and employees

that using the correct application the savings are available on 98% of the cars on the scheme."

Tusker has also supplied a cost comparison, showing how the new interpretation reduces tax costs on cars supplied under salary sacrifice:

SEAT Ibiza (petrol) CO2

106g/km

P11D

£15,100

Gross Cost

£300

Finance Element

£212

Services and Support

£83

Correct application of the rules BiK (on car only)

£50

Tax saving on salary sacrifice for car

£42

Therefore BiK is

£50

Increase

£0

Misinterpretation Tax Saving on total salary sacrifice

£60

BiK

£50

Total amount charged

£60

Increase

£10

fleetworld.co.uk / 07

BUSINESS_NEWS_FW_Oct17.qxp 03/10/2017 13:40 Page 1

inbusiness New cars Volvo XC40 olvo’s newly unveiled first compact SUV plays a vital part in the carmaker’s near-future growth plans.

Pitched against rivals including the Audi Q3, BMW X1 and Mercedes-Benz GLA, and on sale alongside the V40 Cross Country, the XC40 targets significant volume growth in one of Europe’s largest segments.

Available to order now, priced from £27,905, the range spans the familiar Momentum, Inscription and R-Design versions, each offered with a Pro package for fleet. Engine line-up will cover a range of three petrol and two diesel engines as offered in other models. Four-wheel drive and an automatic transmission are fitted to the 188bhp T4 and 244bhp T5 petrol engines, and the 188bhp D4 diesel, while entry-level 154bhp T3 and 148bhp D3 units are also available with front-wheel drive, manual options.

This will also be the first Volvo to get the new 1.5-litre three-cylinder engines, which will underpin the plug-in hybrid. A fully electric version is also in the pipeline.

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in brief 1,792 Total reported road deaths in 2016; an increase of 4% on 2015 and the highest annual total since 2011.

Source: Department for Transport

Arctos Holdings acquires CD Auction Group Arctos Holdings, owner of SMH Fleet Solutions and remarketing firm Hudson Kapel, has acquired online auction firm CD Auctions.

The deal comes weeks ahead of SMH’s opening of its new £16m UK de-fleet and PDI centre and will expand the level of services available through the Arctos Holdings group.

Severn Tolls to be reduced Severn Bridge tolls are to be cut by almost a fifth from 8 January, with plans to abolish them altogether by the end of 2018.

The new pricing will reduce car tolls from £6.70 to £5.60 while minibuses and LCVs (including pickups) up to 3.5 tonnes will pay £11.20, down from £13.40.

Ford Mondeo ord has restructured the Mondeo range, reducing the number of trim levels, cutting on-the-road pricing and adding equipment.

Available to order now, the range now kicks off with Zetec Edition – popular with job-need fleets – which is priced at £2,500 less than the Zetec it replaces.

Other standard equipment on the Zetec Edition upwards now includes autonomous braking at up to 31mph and front and rear parking sensors.

Changes to the Titanium X trim, renamed Titanium Edition, include the addition of heated leather seats with 10-way electric adjustment, and memory functions for the driver’s side. On-the-road pricing has been cut by £2,000.

The range then splits into sports and luxury-honed versions. ST-Line is retained, but priced at £3,200 less, while ST-Line X has been replaced by the ST-Line Edition, which gets larger 19-inch alloy wheels and rear privacy glass, despite a £2,500 price cut. The Vignale gets a £3,000 price reduction, and includes the £250 optional Nero styling pack as standard equipment.

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TfL refuses to renew Uber licence for London

Transport for London (TfL) is to strip Uber of its licence to operate in the capital after concluding that Uber London Limited “is not fit and proper to hold a private hire operator licence”.

In a statement, TfL said it considered that Uber’s approach and conduct “demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications”.

Uber CEO Dara Khosrowshahi said Uber would appeal the decision but would also work with London “to make things right”.

BUSINESS_NEWS_FW_Oct17.qxp 03/10/2017 13:40 Page 2

inbusiness Bank of Ireland UK acquires Marshall Leasing

in brief

ank of Ireland UK (BOIUK) has announced the acquisition of Marshall Leasing from Marshall Motor Holdings Plc for £42.5m.

The deal will see Marshall Leasing, which has a fleet of more than 6,000 vehicles, become part of Northridge Finance, BOIUK’s car and asset finance business.

Des Crowley, chief executive of Bank of Ireland UK, said the acquisition will help Northridge to continue to develop and diversify its business. Marshall Leasing, which was established in 1979, is targeted at the SME sector and provides a range of contract hire fleet services including fleet management, risk management, contract purchase and daily rental.

Fixed-price inspection service launches

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Infrastructure could curb EV uptake, says JLR CEO aguar Land Rover has no plans to stop using petrol and diesel engines in the near future, chief executive officer, Ralf Speth, has said, suggesting infrastructure had to be improved to support the growing market for electric vehicles.

The criticism comes as JLR confirmed it will be offering a range of plug-in hybrid and electric vehicles in the near future, an announcement which also signals the end of the diesel-hybrid technology which had been used in the Range Rover and Range Rover Sport until recently. Jaguar will get the first plug-in vehicle, the I-Pace electric SUV, next year.

Despite press reports, there are no plans for the company to only offer electric vehicles from 2020 and instead it seems the bulk of JLR’s CO2 reductions will come from rolling out ‘mild hybrid’ technology across the range.

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A new fixed-price inspection service has launched and could dramatically reduce end-of-lease return charges for fleets.

Priced at £99 plus VAT, the Inspectanycar.com service creates a detailed report on any damage, maintenance and advisories needed before the vehicle is handed back, using vehicle inspection services provided by Vehicle Quality Solutions (VQS).

Free-to-sell online auction service A new online auction service offering free listings for fleets is now available.

The DealerTrade Auction service is the result of a partnership between Independent Motor Auctions and DealerTrade, and enables vendors to upload cars themselves with the vehicles remaining on their premises. The winning bidder pays the vendor and pays a fee for using the service.

Ogilvie Fleet launches standalone rental division ast-growing demand for short-term hire has led to Ogilvie Fleet launching Ogilvie Rental as a standalone division within the contract hire and leasing company.

Revealed just days after Ogilvie Group, the parent company of Ogilvie Fleet, announced the acquisition of Active Auto Solutions as it pushes ahead with plans to expand its rental presence, Ogilvie Rental is able to offer customers a flexible short-term hire choice with access to 500,000 cars and commercial vehicles at more than 2,000 locations for periods ranging from just a single day to 12 months. Vehicles can be delivered within a two-hour timeframe if required.

The new division has been bolstered by a dedicated website – www.ogilvierental.co.uk – and an expanded rental team, with further sales people to be recruited.

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Nissan launches fast workplace charger Nissan has launched a new fast charger for fleets and business owners as it looks to spearhead the adoption of electric vehicles by businesses.

The 22kW charger enables fleet drivers to charge Nissan electric vehicles in two hours, without the cost or supply upgrades of installing a rapid charger.

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Volvo names head of business sales Volvo has appointed Steve Beattie as head of business sales, replacing Selwyn Cooper who moved to the role of head of financial services at Volvo earlier this year.

Beattie brings extensive experience in automotive business sales, including 12 years at Vauxhall, most recently as national contract hire and leasing manager.

Lord Rose appointed Zenith chairman Former Marks & Spencer chief executive Lord Rose has joined Zenith as chairman following the leasing and fleet management firm’s acquisition in January by private equity group Bridgepoint.

Amongst his current business interests, Lord Rose is chairman of Ocado and Fat Face, and is also a member of Bridgepoint’s Advisory Board.

Ian Carlisle named divisional CEO of BCA Services BCA has appointed Ian Carlisle as divisional CEO of BCA Services.

Carlisle has previously held senior board level positions for firms including Marks & Spencer, Autoglass and Homeserve, and will take responsibility for BCA Vehicles Services, BCA Fleet Solutions, BCA Automotive and BCA Logistics in the new role.

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NEW GRANDLAND X

WHEN OTHERS GO LEFT, GO RIGHT

P11D FROM £22,095

BiK FROM 22% | CO2 FROM 104G/KM | UP TO 70.6MPG From business journeys to a weekend adventure, Grandland X takes you whichever way you choose to go. With plenty of room for five, serious comfort, connected technology and safety features that include lane departure warning, forward collision alert* and Vauxhall OnStar, go your own way with Grandland X. Isn’t life brilliant.

Fuel consumption information is official government environmental data, tested in consumption figures mpg (litres/100km): Urban: 44.1 (6.4)-60.1 (4.7), Extra-urban: 57.6 (4.9)Official EU-regulated test data are provided for comparison purposes and actual performance will depend on driving style, road conditions and other non-technical factors. 2017/18 tax Elite Nav 1.2 (130PS) Turbo Start/Stop model illustrated (P11D of £26,445) features Topaz Blue two-coat metallic paint (£565), silver-effect roof rails (£100) and black roof and door mirrors services from date of first registration and a 3 month/3 GB Wi-Fi free trial period (whichever comes first) effective from the date the customer accepts the nominated network operator Wi-Fi Hotspot service requires account with OnStar Europe Ltd. and nominated network operator. Charges apply after free trial period. The OnStar subscription packages could be without OnStar cannot have the required technology retro-fitted. Destination download is not available on Grandland X. Vehicle Diagnostics and Smartphone App do not support tyre

VFL8869.010-Fleet World Grandland X DPS October AW.indd 1

26/09/2017 16:59

Pre-book your Grandland X 3 Day Test Drive.

Visit threedaytestdrive.co.uk accordance with the relevant EU directive. Vauxhall Grandland X range provisional fuel 80.7 (3.5), Combined: 51.4 (5.5)-70.6 (4.0). CO2 emissions: 127-104g/km. year. Vauxhall Motors Limited does not offer tax advice and recommends that all Company Car Drivers consult their own accountant with regards to their own tax position. Grandland X (ÂŁ320), optional at extra cost. 3 Day Test Drive terms and conditions apply and vehicles are subject to availability. Please call 0330 587 8221 for full details. Includes 12 months of OnStar Wi-Fi Ts&Cs. OnStar services and 4G Wi-Fi Hotspot are subject to mobile network coverage and availability. OnStar services require activation and account with OnStar Europe Ltd. different from the services included in the free trial package. Terms and conditions apply. Check vauxhall.co.uk/OnStar for details of availability, coverage and charges. Vehicles purchased pressure or oil life information for Grandland X. All figures quoted correct at time of going to press (October 2017). * = Standard on all models except SE.

VFL8869.010-Fleet World Grandland X DPS October AW.indd 2

26/09/2017 16:59

Barometer_Oct17.qxp 02/10/2017 22:28 Page 1

BAROMETER Making sense of the surveys We’ve pulled together the pertinent points from the myriad of research done in the fleet industry this month to give you a clearer view of what’s really going on...

Personal contract hire growth

Source: BVRLA

Increased driver take-up of personal contract hire (PCH) is having an impact on average CO2 figures, according to figures from the latest Quarterly Leasing Survey from the British Vehicle Rental and Leasing Association (BVRLA).

Average CO2 figures for newly registered lease cars grew to 111.8g/km in Q2 2017, up from 110.8g/km (+0.9%) from the previous quarter and up 0.7% compared to the same period in 2016.

The BVRLA said the main reason for this rise is likely to be the increasing share of PCH vehicles within the wider BVRLA leasing fleet.

The average PCH car on the BVRLA member fleet had emissions of 120g/km CO2, compared to the 111g/km of those on contract hire.

Total car leasing (all leasing types) grew by 8% year-on-year, with much of the growth continuing to be driven by the personal contract hire (PCH) segment. The latest data from BVRLA members shows that the PCH sector grew 36% year-on-year and 7% quarter-on-quarter.

Accountants key to finance decisions

BVRLA chief executive Gerry Keaney said: “Personal contract hire continues to drive growth in the car leasing market and this is having a clear impact on the automotive industry’s long-term goal of reducing CO2 emissions.

Company cars are cleaner than the average privately procured car, and the government should be supporting this market with a progressive company car tax regime that doesn’t encourage people to do their own thing.”

Source: MarketInvoice

To what extent exactly businesses rely on accountants to make finance decisions has been revealed in a new survey by MarketInvoice.

56% of business leaders rely on accountants to make finance decisions, with those companies stating their accountants to be the most important finance advisors.

Darvish Heshejin, head of partnerships at MarketInvoice, commented: “Accountants and commercial finance brokers are increasingly becoming the default go-to for companies seeking advice on business finance, especially where funding is required quickly. It's imperative that these professionals are aware of the wider funding opportunities available.”

16 / fleetworld.co.uk

Accountants are twice as important to businesses than commercial finance brokers, 23%, while just 6% would consider speaking to a bank directly for advice.

Over the next six months, guidance from accountants was seen as critical, with 38% anticipating a cash squeeze.

35% reported they would turn to invoice finance over bank overdrafts, 30%, for additional funding and just 7% would turn to their credit cards.

ADVERT_FWFS_2018.qxp_Layout 1 02/10/2017 20:58 Page 1

DIARY DATE

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SILVERSTONE CIRCUIT

9TH MAY 2018

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EVNEWS_FW_Oct17.qxp 02/10/2017 22:36 Page 1

OPINION Forget the cost of electric vehicles; mobility is where the opportunity lies, explains Charlie Henderson, roads expert at PA Consulting Group.

Acceptance is growing The UK government’s plan to end the sale of new “conventional petrol and diesel vehicles” by 2040 represents a significant boost to the widespread adoption of electric vehicles (EVs). This commitment is already starting to impact fleet management.

Indeed three in four fleet managers anticipate significant change in the next five years (according to a recent Shell/Fleet World study) and this is being fuelled by three other factors.

Firstly, vehicle manufacturers are already switching production. Manufacturers are committing to phase out fossil-fuelled vehicle production. It’s likely that in the future a petrol or diesel car will be uncompetitive for commercial and personal use.

Secondly, the market shows increased confidence in EVs. Overall improvements in range, capability and style are driving growth in sales. Tesla, BMW, even the Renault Kangoo Z.E., are challenging perceptions. Every year since 2014, sales of EVs in UK have increased by over 60%. A growing appetite will only further incentivise production and reduce costs.

Finally, legislation will force vehicle choice in future fleets.

Governments are increasingly penalising conventionally powered vehicles. Norway leads the charge, committing to ban fossil-fuelled vehicles by 2025. This will cement the ‘enforced’ adoption of EVs for commercial use.

Cost is no longer the issue As EVs are increasingly commonplace, they are also becoming increasingly competitive in price; both in initial outlay and whole-life cost. There are also likely to be further incentives, such as the Plug-In Car Grant, so fleet managers who have previously been concerned about the price to switch should no longer be concerned.

The simple response would therefore be to replace current

fleet with equivalent EVs. Fleet managers would then continue to deal with the typical challenges of a traditional fleet, for example driving down cost, increasing efficiency and driver management, but with a different set of vehicles.

However, this approach comes with risks. Fuelling EVs, for example, takes longer than pumping 10 gallons of diesel. For those considering a like-for-like replacement, the logistics are unlikely to work. Fleet managers will need to address the practical reality of operating with EVs, which will mean changing current operations.

Furthermore, many organisations are already seeking alternatives to assets with long depreciation cycles (such as vehicles). EVs will remain a more expensive up-front purchase in the short term. So prioritising cost could limit the size and scope of a company’s fleet, even more than with traditional vehicles.

Mobility is where true value lies To effectively respond to this change, fleet managers need to think beyond incremental cost reduction and consider the value of mobility to their organisations and how best it is provided.

The purpose of any fleet is to enable a business to operate, so rather than asking, “How can I reduce the average total cost of ownership of an EV?” fleet managers should be asking, “How does mobility enable our business and add value?”

As EVs cannot be considered a like-for-like exchange for conventionally-powered vehicles, this change provides an important opportunity to change business models – how we use vehicles to live, work and move around.

Fleet managers are entering a new and challenging period.

Their focus must be on supporting their business in providing low-cost and clean mobility options. This will require a different mindset, but there are clear advantages in making the switch.

t : ++44 (0)1205 724754

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Our charging points are compatible with all current EVs/ PHEVs and have been tested and certified by many of the leading vehicle manufacturers, including: Renault, Nissan, Mitsubishi, Kia, Hyundai, etc.

Nationwide installation service covering all areas of England, Scotland, Wales and Northern Ireland

Grant-assisted home EV charge point installations for your fleet drivers

Claim up to £600 (+VAT) discount per charging unit with the Workplace Charging Scheme

EVNEWS_FW_Oct17.qxp 02/10/2017 22:36 Page 2

For the latest EV news, visit evfleetworld.co.uk

Fleet misuse of PHEVs revealed in TMC analysis usinesses deploying plug-in hybrids without assessing their suitability for fleet operation could be in for a nasty surprise on running costs, according to TMC. The firm analysed seven PHEV models using data from its Mileage Capture and Audit system, showing 45mpg average fuel economy for the vehicles in the sample, compared to their advertised average consumption of 130mpg.

That equates to real-world average CO2 emissions of 168g/km, against a 159g/km average for diesels under the same conditions. Meanwhile, TMC analysis of standard non-plug-in hybrids found their real-world fuel economy tended to be closer to advertised performance.

Managing director, Paul Hollick, said: “On the evidence of our sample, one has to question whether some PHEVs ever see a charging cable. In a lot of cases, we see PHEVs never being charged, doing longer drives and this is not a good fit for a lot of business car users. A robust PHEV deployment policy is essential.”

B

New Chargemaster unit targets fleets hargemaster has launched a new workplace charger, reporting increased demand from businesses looking to accommodate charging solutions.

The Powercharge unit offers an open access solution with no keys or RFID cards required, as well as catering for universal charging requirements thanks to the two standard Type 2 charging sockets, enabling use by all electric cars and vans on the market today.

A 7kW (30A) specification is standard, with 3.6kW (16A) available as an option for facilities without 7kW capabilities. Both use a single-phase 230-volt AC electricity supply, which means in most cases no further upgrades are needed.

The unit can be installed by a qualified electrician and comes in wallmounted or floor-standing formats with a footprint of 220mm wide by 120mm deep and a height of either 830mm respectively. Other features include overload protection and electric current management software. Prices start from £795 +VAT.

in numbers

C

Years before the Scottish Parliament hopes to phase out petrol and diesel cars, supported by a £60m funding pot.

15

in brief Renault, Nissan and Mitsubishi plan shared EV line-up The alliance between Renault, Nissan and Mitsubishi has set out a five-year plan to roll out EVs across all main segments, using shared motor and battery technology. By 2022, 12 100% electric vehicles will be on sale, with more compact batteries offering 400mile ranges and three times faster charging speeds than today’s EVs. PHEVs will use Mitsubishi technology.

Rapid chargers for 400+ forecourts Motor Fuel Group (MFG), which operates forecourts for BP, Shell, Texaco, Jet and Murco, is to install rapid chargers at all of its 413 UK sites. The network will comprise 50kW ChargePoint Services units, accessible via the GeniePoint network.

Dyson to launch electric vehicle by 2020 British technology company Dyson says it’s started work on a battery electric vehicle due by 2020. The firm, best known for its vacuum cleaners, already has more than 400 employees working on the project, both from within the company and the automotive industry.

DriveElectric to launch V2G system next year ULEV leasing specialist, DriveElectric, has launched a vehicle-to-grid (V2G) service enabling drivers and fleets to sell energy back to the grid during periods of peak demand. The technology is provided by Japanese company Nichicon, and will be available late next year.

35,000 European and North American charging points due to be mapped

by TomTom by mid next year.

Source: Scottish Parliament

Source: TomTom

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BUSINESS_Q&A_FW_Oct17.qxp_Layout 1 02/10/2017 22:33 Page 1

inbusiness

Q &A Following the launch of Applegreen’s new fuel cards in the UK, Paul Davies, Fuelcard sales manager – UK, tells Fleet World about how the company’s new offering will stand out.

How is your fuel card offering structured?

We have our Applegreen Fuelcard, which officially launched in January and covers the UK and Ireland (northern and southern) via our own network of more than 280 sites. We also have our Applegreen Fuelcard PLUS, which went live in July. This is accepted in the UK and Northern Ireland and also includes Tesco and Morrisons forecourts, giving access to more than 1,100 forecourts in the UK. How do the cards work?

We have no card fees whatsoever. I know some fuel card resellers charge for cards or charge after the first year but we have no charges at all. There are no network or transactions fees either; we like to give the customer peace of mind that they are only paying for the fuel they use at a competitive price.

How do you still offer a high level of services without any card, admin or transaction fees?

The thing that makes us different to the rest of the market is that we’re not a reseller. The big resellers pay a network premium to the oil companies to use their network which they have to pass this onto the customer whereas we’re not a fuel card company; we own forecourts so can cut out the ‘middleman’. As we own the network we’re in control of our service and pricing. We’re finding that’s a key consideration for fleets at a time when there’s concerns over escalating pricing from resellers.

What cost savings do you offer?

One of the key USPs of our forecourt network is ‘low fuel prices, always’ and that applies to our fuel cards too. For our own sites, whether it’s on the PLUS card or the standard Fuelcard, you’re looking at a saving of 5p per litre against the national average forecourt price and up to 10p against expense trunk road and motorways service areas.

What other benefits do you offer?

The cards can be restricted to fuel only or we can add in lubricants and car wash. We have full VAT-approved invoicing with no need to reconcile accounts. We also offer a dedicated account manager with no call centres involved so it’s a lot more of a personal service – the level of service from both our fuel card team and at a site level is something we stand by. Our customers can 20 / fleetworld.co.uk

also manage their accounts online. We have pin security on our own fuel cards and a 48-hour turnaround for replacement cards.

What about the benefits for drivers?

Our new sites are built from the ground up and are centred around a quality environment for drivers with a particular focus on food, services and facilities. We have partnerships with top food and beverage outlets such as Costa Coffee and Subway, which underpin our commitment to providing a consistently high quality offer to our customers.

In addition, drivers can also still collect their loyalty points at Tesco and Morrisons.

What kind of fleets are you targeting?

We’re mainly looking at LGV fleets; van fleets. We’re targeting both SME businesses local to our sites but also more national business now that we have Tesco and Morrisons on board. We also have a number of HGV sites and have recently acquired sites on the A1 so can cater for companies operating HGVs depending on their routes.

As our Applegreen Fuelcard is accepted in Ireland we also target fleets travelling from the UK to Ireland.

How much interest have you seen so far?

Volumes and account numbers have grown week on week since we launched in January. Momentum is really picking up now as we add more sites and more specifically the opening of two brand new sites built from the ground up in Spaldwick and Spalding. Businesses are now starting to recognise our brand. When we initially make contact with business close local to our sites, we regularly receive positive feedback on our low fuel price promise.

We are now expanding the team and moving into a larger office space to take the growth to the next level.

How will your forecourt network grow in the future?

As a group we have 284 forecourts: 169 in Ireland, 89 in the UK and 26 in the US. So we’re a rapidly expanding group. We’ve added 11 sites so far this year and we’ve also acquired seven sites from the Carsley Group, four of which are on the A1.

We will continue the expansion of our companyowned estate and coupled with Morrison and Tesco we have a growing national coverage.

ADVERT_Apple_AllFleet_half_FW_Oct17.qxp_Layout 1 02/10/2017 23:26 Page 1

Accepted at over 1100 sites in the UK Free cards and transparent pricing No admin or transactions fees

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BUSINESS_Insider_FW_Oct17.qxp_Layout 1 02/10/2017 22:32 Page 1

inbusiness

Fast learner After years of dealing with drivers' speeding tickets, The Insider has recently had to deal with his own. hen speeding tickets for company drivers land on your desk, do you phone the driver and have a quick chat about what happened? If you’ve been in fleet as long as me, probably not. A few years in, I tired of hearing every common excuse – and a few really odd ones – followed by questions about exactly what timescale the police were allowed in which to issue tickets. So now we just fill in the required driver details and post off the Notice of Intended Prosecution.

Incidentally, with the approach of GDPR (EU General Data Protection Regulation) in May 2018, we are reviewing all our policies around release of personal information, since I’m told a simple tick box exercise to say a driver has read our rules won’t be sufficient in future.

Behind the scenes I do check whether the driver has any existing points, and as we perform regular licence checks, I’m confident our knowledge is up to date. If a driver reaches our policy points threshold, then they get a nice letter from their line manager and HR. But recently, it was my doormat on which an NIP landed. I knew exactly where the offence occurred, on a popular trunk road. Too late I spotted the camera van, wedged up hard alongside the pillar of a bridge, just around a long bend. I had no sympathy for myself. I shouldn’t have been speeding, simple as.

But it gave me the opportunity to try out a speed awareness course, first hand. I was apprehensive on two counts. What sort of miscreants would I spend a morning with, and would the course tutors ask what I did for a living, which would be plain embarrassing? It turned out the rest of the class were people very much like me. Some a little older and crustier, a fifty-fifty mix of male and female, very few young people and absolutely no HGV, PSV nor van drivers.

Everyone accepted they had been in the wrong and demonstrated a willingness to learn. I was interested to note the company car drivers in the room were terrified of losing their licences, and that their companies all had policies which insisted on six

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points or less. The tutors, one lady, one gentleman, were of course allowed none, and had no sympathy with any of us. And they were both complete petrolheads – in fact she had competed in Formula 2 in years gone by.

The course itself covered knowledge of speed limits – where most of us got something wrong, generally HGV-related – and parts of the Highway Code. In particular there was a major focus on braking distances from a variety of speeds, and I took away a big learning point from this. I’m a fleet manager, not a physicist, and whilst you may know that a car’s braking force isn’t linear, I didn’t. So at 5mph over the 70mph speed limit, and with the latter’s published stopping distance available to you (okay and good reactions, dry road and a well-maintained car), the additional 5mph could lead to you hitting whatever was in front, still doing 40mph. Sobering.

There was a hard-hitting section, broken down into groups around the room, where each group had to identify with being either the victim of a traffic accident, members of the victim’s family, the errant driver, or the errant driver’s family. The module was delivered thoughtfully, and with empathy, bearing in mind various people in the room had experienced that very situation first-hand. It was the module which brought the most feedback in the room afterwards.

Finally, there was an interactive section on hazard observation, and a time for reflection where we were asked to privately consider what we would take away from the sessions.

I didn’t hear one person have anything bad to say about the course afterwards, rather the opposite. I suppose they have been running long enough to get the content and delivery spot on. Looking at my own fleet data, I’m guessing the lack of additional, subsequent points for previous infringers who have attended this training suggests the course works.

And in case you were wondering, no, they didn’t ask any of us what we did for a living.

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BUSINESS_CURTIS_FW_Oct17.qxp_Layout 1 02/10/2017 22:30 Page 1

inbusiness

Winners and losers What do dealers really think of the car brands they represent?

Curtis Hutchinson, editor of Motor Trader, reports. wice a year car dealers are asked to reveal exactly what they think about the brands they represent. The answers are revealing as they chart the ebb and flow of carmaker fortunes; quite often the brands you think should be popular amongst their dealer partners are not and those you assume must be doing okay are struggling.

The survey is conducted by the National Franchised Dealers Association (NFDA), the long-established trade body which represents main dealers across the UK. The newly published Summer 2017 Dealer Attitude Survey polled the views of 1,754 retailers representing 29 brands.

The importance of the survey should not be underestimated. UK carmaker bosses are held accountable for their performance by their European, Japanese and Korean bosses and the results prompt many awkward conference calls as bosses explain their underperformance.

For fleet managers the survey provides a useful snapshot of just how happy their local dealers are with the brands they represent; these are, after all, the businesses that in many cases supply and service their fleet cars and vans.

Dealers are invited to award marks from one to 10 for a wide range of business-related issues from profitability, targets and incentives to day-to-day working relationships with carmakers and their professionalism. The big question is how dealers rate their carmaker partners overall.

It's a confidential survey so dealers can say what they like. And they do.

This summer's hero brand, which will vindicate the fleet operators who have bought into it in recent years, was Kia, scoring 9.2 points. The carmaker tends to perform well in these surveys (in the winter survey it took second place) as it has a developed a successful collaborative approach which has rewarded dealers who were early adopters and the many who have joined in recent years.

The result was particularly impressive as the brand knocked Mercedes-Benz (9.0) off the top spot for the first time and also outgunned the third-placed Lexus (8.4); traditionally the two most desirable brands in the survey. Rounding off the top five were Suzuki (8.0), a brand with a winning knack for punching above its weight, and Toyota (7.8).

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“I am immensely proud to see this response from our dealers and to take the number one spot in the NFDA survey. We have been close to Mercedes-Benz for some time and to overtake them is a clear statement that our strategy of building a sustainable, profitable partnership with our dealers is the right one," said Paul Philpott, Kia UK's president and chief executive.

“Avoiding short-term actions that undermine a dealer's ability to make a realistic profit and seeking to work together in a way that delivers sustainable growth is clearly the right way forward. I am extremely proud of the relationship we have with our dealers and I know that is shared by every member of the Kia team here in the UK. We shall do all in our power to build on this and justify our dealers’ confidence."

To put Kia's win into context some of the more established fleet brands struggled. Market-leader Ford mustered 6.1 points, making it just the 11th most popular brand, while BMW mustered only 5.8 points, taking a mid-ranking 14th position.

However, there were some big names scoring under the 5.6-point average. These included Volkswagen (5.3), Peugeot (5.0), Hyundai (5.0), Jaguar (4.7) and Vauxhall (4.2). The least valued franchises were Jeep (2.9), Citroën (2.8) and Nissan (2.6).

While Jeep is coming from a low base as a result of under investment, lack of desirable new products and underwhelming marketing support, Citroën is clearly still reeling from the brand's controversial decision to hive off its upmarket and desirable DS brand from June 2018 to selected outlets rather than the whole network.

But what of Nissan? On paper you would think the brand is doing well. Overall sales were up 7.1% in the year to August buoyed by a well-received new generation Micra. It also dominates the two key crossover sectors with the Juke and Qashqai both doing solid business in the fleet sector, while the LEAF is by far and away the biggest selling electric vehicle in the UK. Yet Nissan dealers are clearly unhappy; voting the brand down across most of the survey's comprehensive list of questions. Perhaps the most revealing result is the response to the question: How satisfied are you that the management of your manufacturer actually takes dealers’ views and opinions into account? It scored just 2.3 points, one of the lowest marks in the whole survey. Now that's an uncomfortable position for any manufacturer to be in.

Renault KADJAR Crossover by Renault

Panoramic sunroof * Leather upholstery with front heated seats‡ Hands free parking with rear parking camera† To book your test drive, call the Renault Business Hub on 0800 731 7066 The official fuel consumption figures in mpg (l/100km) for the Renault KADJAR Signature S Nav emissions are 103g/km. Figures are obtained for comparative purposes in accordance with *Standard from Signature Nav. ‡Standard on Signature S Nav. Part leather, synthetic leather on the sides. †Standard on

dCi 110 are: Urban 67.3 (4.2); Extra Urban 74.3 (3.8); Combined 72.4 (3.9). The official CO2 EU Legislation and may not reflect real life driving results. Signature S Nav.

ASK EXPERTS_FW_Oct17.qxp_Layout 1 02/10/2017 22:27 Page 1

FEATURE Fleet advice

Ask the EXPERTS Our panel of experts answers your latest fleet conundrums...

Someone suggested it would be beneficial for our company to move from contract hire to finance leasing. Are there any tax advantages?

Q

No, the current tax rules for contract hire and finance leases are – to all intents and purposes – identical. You would get the same tax relief on your rentals.

There has been more interest in finance leases in the last couple of years, especially for LCVs. The main advantage of changing is that you would retain almost 100% of the sale proceeds of the vehicle, which is attractive when used vehicle prices have been rising.

Your finance lease rentals would total 100% of the

A

With all the controversy over diesel emissions, we decided to allow those company car drivers covering up to 20,000 miles a year to select the equivalent petrol where one is available. However, we now have drivers who are unhappy that the fuel reimbursement for a 1.0-litre petrol is 11p per mile compared with only 9ppm for the 1.6 diesel many of them previously had. Any advice?

Q

Good policy change, not because diesel products are under attack over emissions, but simply that the competitiveness of operating costs for a lot of new petrol products does make them a valid choice for many current drivers of diesels.

But even with the latest technology petrol engines, lower-medium sector cars such as the 1.0-litre petrol Astra or Focus cannot currently match the fuel economy of a 1.6 turbo diesel, so inevitably the HMRC Advisory Fuel Rates are greater.

However, this is potentially offset by the lower Benefit-in-

A

28 / fleetworld.co.uk

Colin Tourick professor of automotive management University of Buckingham Business School purchase price of the vehicle, plus interest, so the leasing company wouldn’t need to sell the vehicle to recoup its initial investment. If you wanted to extend a lease beyond the original lease period they would just charge you a tiny ‘peppercorn’ rent during the extension period. So finance leasing might be a bit more flexible for you if you routinely extend your leases.

The main disadvantage over contract hire is that you would be fully exposed to any downturn in used vehicle prices. If these fell, you would bear the full cost.

Mark Jowsey director KeeResources KWIKcarcost

Kind taxation payable on a petrol car compared with a diesel, following the decision by government to maintain the 3% supplement on the Benefit-in-Kind percentage, for diesel cars.

So a 20% tax payer covering 7,000 private miles per annum over three years in a petrol would pay £420 more for fuel driving an Astra SRI Nav 1.0i Turbo, but would pay £385 less in tax than if driving a 1.6 diesel turbo version of the same car (based on the three years starting from 6 April 2017). For a 40% tax payer the tax saving rises to an impressive £767, so more than offsets the user’s £420 additional fuel cost.

Unfortunately, as we have seen, taxation changes do not always respect the original basis of your selection decision, so seeking specialist advice would always be a good strategy. Nevertheless, for many corporate car drivers, choosing a small displacement petrol will offer them personal savings.

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ADVTL_VW Cars_FW_Oct17.qxp_Layout 1 02/10/2017 23:30 Page 1

A PLUG-IN HYBRID FoR THE HEAD AND HEART With the style and performance of a hot hatchback, but the ability to travel up to 31 miles with zero emissions, the new Volkswagen Golf GTE offers company car drivers the best of both words.

THIS new addition to the recently revised Golf range brings performance, style and desirability to the plug-in hybrid market, especially important for user-choosers looking for a costeffective yet desirable company car.

And with a price reduction of around £3,000 for this new model (plus the availability of the Government’s Plug-In Car Grant), allied to ever tightening company car tax bands, the Golf GTE makes a strong business case for itself – annual benefit-inkind tax is just £550 for a base rate tax payer.

With styling borrowed from the legendary Golf GTI, the Golf GTE has some serious on-paper performance to back up its onroad entertainment factor:

• Combined petrol-electric range of up to 514 miles • 166mpg projected average fuel economy • 38g/km Co2 emissions – translating into a 9% benefit-in-kind tax liability for 2017/18

• Up to 31 miles of zero-emission driving in full electric mode • Access to electric vehicle parking bays • Fast battery charging – 3.45 hours from a home socket or 2.15 hours from a wallbox.

But the on-paper performance is not the only impressive aspect of this new model – it’s not until you get behind the wheel that you appreciate that the Golf GTE is a car with a difference.

Rather than being focused solely on economy at the expense of fun, like most plug-in hybrids, the Golf GTE also delivers driving enjoyment – an essential element for user-choosers.

This means company car drivers don’t have to compromise – with the Golf GTE they now have a plug-in hybrid that saves money but also delivers real driving thrills. This is evident when the driver deploys ‘GTE mode’ – one of five operating modes offered.

Selecting this mode harnesses the power of both engines simultaneously – delivering a 101bhp power boost to a combined 201bhp from the electric motor and the 1.4-litre petrol engine, enough for 0-62mph acceleration in just 7.6 seconds. So as well as looking like a hot hatch, the GTE also delivers similar performance and thrills.

But despite the performance and style on offer, the Golf GTE can also revert to an ultra-frugal mode – ‘e-mode’ uses only the electric motor, meaning zero emissions while the car is in motion and offering a range of up to 31 miles on a single charge. And as a compromise between frugality and performance, selecting ‘Hybrid mode’ switches between the electric motor and petrol engine to deliver a combined range of up to 514 miles and projected average fuel economy figure of 166mpg.

Discover more at www.volkswagen.co.uk/gte For more information on the Golf GTE contact your local Volkswagen Retailer.

To arrange a test drive contact our Business Centre team on 0800 0093 397.

Official fuel consumption figures for the new Golf GTE range in mpg (litres/100km): Urban 56.5 (5.0) – 57.6 (4.9); Extra-urban N/A; Combined 156.9 (1.8) – 166.2 (1.7). Combined CO2 emissions 38 – 40g/km. Information correct at time of print.

SPOTLIGHT_NissanLEAF_FW_Oct17.qxp 02/10/2017 23:02 Page 1

SPOTLIGHT Nissan LEAF

Thinking mainstream The second-generation of Nissan’s pioneering electric hatchback arrives early next year, with more range, better performance and less challenging styling.

Alex Grant finds out more.

More power, more range Perhaps the most important part of the new-generation LEAF is a 50% increase in electric range compared to its biggest battery in its predecessor. Nissan says developments in electrode materials and battery chemistry have enabled the battery capacity to grow from 30kWh to 40kWh without changing the external dimensions of the pack. In turn, that provides a range of 235-miles (NEDC) to a full charge.

That’s paired with livelier performance; power has increased from 109bhp to 148bhp, with an uplift in torque. Essentially, if the old car was roughly equivalent to a 1.6-litre diesel engine, the new one is more in line with 2.0-litre units. Charging times have increased slightly due to the largercapacity battery, ranging from eight hours on a standard 3kW (16-amp) unit, to an 80% recharge in 40 minutes on a rapid charger. Nissan says a more powerful, longer-range version will follow late next year, with the 202bhp, 310-mile range of the Opel Ampera-e in its sights.

Removing Barriers External dimensions are almost unchanged, but the most radical update between generations is the design, now aligned with the likes of the new Qashqai and Micra rather than the car it replaces. Within that same footprint, boot space has increased by almost a fifth as well as being re-shaped to offer a more uninterrupted load area. The outgoing LEAF’s loadspace had been compromised by the bulky on-board charger at launch.

Customer feedback has played a significant role in developing the new car. There’s a new power steering setup aimed at offering a more natural feel and extra confidence at motorway speeds, wind noise has been reduced and the new 7-inch touchscreen navigation system includes Android Auto and Apple CarPlay connectivity. Nissan has also angled the charging port upwards slightly, meaning drivers don’t have to bend over to plug it in.

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SPOTLIGHT_NissanLEAF_FW_Oct17.qxp 02/10/2017 23:03 Page 2

Easier Driving The LEAF gets Nissan’s latest driver assistance systems, some of which debuted on the updated Qashqai this summer. ProPilot offers active lane-keeping, speed and distance control between 19mph and 62mph on single-lane roads, and can bring the car to a full stop in traffic. It also gets ProPilot Park, which can control steering, acceleration, braking and gear selection to manoeuvre into a space hands-free.

Electric driving offers a few more benefits. All versions get the ePedal system, which enables a claimed 90% of driving to be carried out using just the throttle pedal. When fully released, this uses regenerative braking and the conventional brakes to bring the car to a full stop and hold it in position until the throttle is pressed again. The brake pedal is apparently only required for harsh braking.

What we think...

FLEET FACT Nissan has sold 283,000 LEAFs worldwide since 2011.

The outgoing LEAF was a trailblazer for electric mobility, widening its appeal beyond early adopters. Arguably it’s lost a bit of its unique identity with the Micra-esque styling, but it’s a sign of how mainstream the technology is becoming. Though, with the ZOE still offering more range, Nissan may be missing a trick by not offering the larger battery option from launch. AG

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REVIEW_Frankfurt_FW_Oct17.qxp 02/10/2017 22:47 Page 1

REVIEW Frankfurt Motor Show 2017

Delights from Deutschland The German international auto show was largely dominated by alternative-fuelled vehicles, but there were still plenty of new, ‘traditional’ models on show. John Challen picks out the highlights...

Honda’s first EV for Europe Honda announced it would launch its first European-market electric car in 2019, with near-future product plans suggesting diesel is being phased out of its product range.

Star of the stand – and the show, for many visitors – was the Urban EV concept, a production version of which will launch in 2019. The concept is slightly shorter end-to-end than a Jazz supermini, with a retro design featuring hints of the first-generation Civic of 1976, and the boxy City hatchback sold in the 1980s. It features rear-hinged doors and a charging port located on the bonnet.

Honda has not revealed details of the battery or motor but said at this year’s Geneva Motor Show – when it revealed its future electric plans – that its electric powertrain development will include a high-density, lightweight battery pack, integrated heat management and the evolution of energy transfer functions.

The Urban EV broke cover alongside the CR-V Hybrid prototype, its first hybrid SUV, which will launch next year. Far from a niche model, the CR-V Hybrid will replace the most popular 1.6-litre diesel engine in Europe, meaning the Civic will soon be the only Honda offered with a diesel engine.

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The i family set to grow at BMW BMW’s third i brand model will join the carmaker’s line-up in 2021 in the form of a fully-electric four-door Gran Coupé. The carmaker revealed its i Vision Dynamics concept at Frankfurt, previewing how a future production – and presumably titled – ‘i5’ could look.

The car will sit between the i3 and i8 – and has been heralded by chairman Harald Krüger as a “significant milestone in our roadmap for e-mobility” and “a vision we want to realise in the foreseeable future”.

Featuring the brand’s fifth-generation battery-electric system, the i Vision Dynamics concept offers a range of 370 miles, a top speed of over 370 miles and acceleration of 0-62mph in four seconds.

BMW also revealed its updated i3, which brings a range-topping i3S that uses a 33kWh 94Ah battery and higher-output 182bhp motor to bring power and torque levels up to 40% higher than the standard version.

REVIEW_Frankfurt_FW_Oct17.qxp 02/10/2017 22:48 Page 2

Opel confirms first plug-in hybrid

Ford reveals refreshed EcoSport

Opel will offer a plug-in hybrid drivetrain in the Grandland X crossover, using PSA Group technology and suggesting sister brands Peugeot, Citroën and DS could offer similar products in the near future.

Announced by newly-appointed Opel CEO, Michael Lohscheller, the Grandland X – the brand’s first competitor in the Qashqai-sized crossover segment – launches this autumn, based on a platform shared with the Peugeot 3008. It’s the result of a technical partnership which dates back to 2012, rather than PSA’s recent acquisition of the two brands.

Although details are limited, the plug-in hybrid version is likely to use PSA’s plug-in hybrid drivetrain technology, which is due to debut in 2019. This will offer an electric range of 37 miles, and 40% fuel efficiency improvements compared to a (petrol) combustion engine.

Ford’s EcoSport baby SUV has been given a further facelift, introducing intelligent all-wheel drive and a new diesel engine as well as revised exterior and interior styling and enhanced connectivity technology.

The latest iteration of the Fiesta-based crossover gets a new 124bhp 1.5-litre EcoBlue diesel engine from mid-2018, married up with Ford Intelligent All Wheel Drive and a six-speed manual gearbox. However, from launch the engine line-up will cover Ford’s 99bhp 1.5-litre TDCi diesel combined with front-wheel drive and all-new six-speed manual gearbox along with the 1.0-litre EcoBoost petrol in 138bhp and 123bhp formats – a new 99bhp version of the EcoBoost also joins in mid-2018.

Chery targets European fleets with plug-in SUV

More powerful hybrids planned by Toyota

Chinese carmaker Chery has revealed the first of its European-market products; a crossover with hybrid and electric powertrains which will target fleet and retail customers across the region.

With a design and R&D centre in Europe, the carmaker is planning a market launch “within the next few years”, selling a line of cars and SUVs under the Exeed brand. The first of these is a Qashqai-sized crossover, called the TX, shown in Germany.

The TX will be offered with hybrid, plug-in hybrid and battery-electric drivetrains, possibly in addition to a small turbocharged petrol engine. The PHEV will be the first to launch, combining a 148bhp 1.5-litre petrol engine with an 113bhp electric motor, driving all four wheels and enabling a 6.0-second sprint to 62mph.

Fully charged, which takes four hours from a domestic supply, the TX offers an electric range of 42 miles, while rapid charging enables 80% of that range to be restored in around half an hour.

Toyota revealed its Toyota C-HR HyPower concept previewing the possibility of a higher-powered hybrid system for its 1.8-litre petrol-electric hybrid coupe-crossover, although actual figures and timelines were not announced.

Introducing the concept, Dr Johan Van Zyl, president and CEO, Toyota Motor Europe, said customer feedback had highlighted an opportunity to introduce a higher-performance hybrid powertrain, alongside the 1.8-litre unit also seen in the Prius.

The move would see the current setup become focused on efficiency and fuel economy, with a new offering building on this with more power and dynamic driving. Further details will be announced next year.

Toyota’s stand at Frankfurt also uncovered the facelifted Land Cruiser, which brings updated design and new safety and infotainment technology.

Mercedes-Benz hints at electric A-Class Electric mobility was centre-stage at the Mercedes-Benz stand, with a concept car hinting at a battery-powered A-Class, as well as improvements to battery technology in its plug-in hybrids.

Concept EQA, which may offer some hint of the design of the next A-Class due in 2019, is the second component of the brand’s electric ‘EQ’ sub-brand after the SUV concept shown last year. It has motors at each axle producing a combined 268bhp, and will be available with multiple battery options offering a range of up to 370 miles.

Also unveiled at Frankfurt was a revised S-Class PHEV; the S 560 e gets a physically smaller battery pack than the outgoing S 500 e, but with better cell chemistry offering, improved capacity and electric range. Expect this to be rolled out to the brand’s other PHEVs in the near future.

fleetworld.co.uk / 33

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(4.0); combined 38.7 (7.3) – 62.8 (4.5); CO2 emissions 164 – 116g/km. The new Arteon from £33,505. Model shown £37,170. Information

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Official fuel consumption in mpg (litre/100km) for the Volkswagen Arteon range: urban 30.7 (9.2) – 52.3 (5.4); extra urban 46.3 (6.1) – 70.6 correct at time of print.

ROAD_FW_AlfaRomeo Stelvio_Oct17.qxp 02/10/2017 22:52 Page 1

Alfa Romeo Stelvio Is Alfa’s first SUV a brand extension too far? Alex Grant doesn’t think so.

SECTOR SUV PRICE £33,990-£43,990 FUEL 40.4-60.1mpg CO2 124-161g/km

ack in 2014, Alfa Romeo laid out plans for an all-new generation of cars; light-weight, rear-wheel drive and focused on putting agility and driver enjoyment back into the brand. The Giulia spearheaded that relaunch last year, but an SUV is a prerequisite for premium brands, and the Stelvio offers an even bigger sales opportunity than its stablemate.

You can groan at the idea of a marque once known for svelte coupes and featherweight sports saloons launching a bulky off-roader, but Alfa Romeo hasn’t neglected its brand identity here. Named after a winding mountain pass in Italy, it’s pitched somewhere between coupe-SUVs like the BMW X4, and the more practicality-led offers such as the Audi Q5.

Its closest rivals are the Jaguar F-Pace and Porsche Macan.

So, like sports-tuned Alfas of old, the start point is low weight. The Stelvio gets a re-tuned version of the Giulia’s chassis, with a carbon fibre propshaft and plentiful use of aluminium in the drivertrains, suspension parts and bodywork to shed kilos. Kerb weight is easily best in class, closer to equivalent versions of the BMW X1 and Audi Q3 than larger grossly under-wheeled in its lower trim levels. The upshot, SUVs, and split evenly between the front and rear axles. though, is that it’s quite large inside; the sporty styling hasn’t It shows. This changes direction with the precision of a blunted passenger space, and boot capacity is competitive, much smaller car, helped by a perfectlyextended over flat-folding rear seats and weighted, linear steering setup and four-wheel accessed via a standard-fit electric tailgate.

FLEET FACT drive which puts all the power to the rear wheels For the most part, it also feels really neatly unless it’s needed elsewhere. Alfa’s eight-speed executed inside, too. The large metal paddle automatic works well too; avoiding needless upshifters behind the sculpted steering wheel are Alfa's first offshifting when you want the performance, and incredibly tactile, and embossed leathers, roader was the downshifting quickly when needed. It’s also wood inserts and deep-set instruments set it Matta, built for the aside from the more conservatively-styled managed this without jarring ride quality, or military in 1951. pitching from side to side on uneven roads.

German SUVs. Unfortunately, so does the 8.8Hiding that visually is trickier. The Stelvio inch infotainment system. It’s clunky to use, looks like an upwardly-stretched hatchback from most doesn’t have Android Auto or Apple CarPlay and the small angles. It’s also incredibly colour-sensitive, relying on bolder screen isn’t helped by an inability to zoom out far enough to hues inside and out than most SUVs, and prone to looking see where it’s taking you. Most rivals do this better.

From launch, the Stelvio gets a pair of 2.0-litre petrol engines, at 178bhp or 277bhp, and 2.2-litre diesels with 178bhp or 277bhp. Fleet demand is still likely to be weighted towards the latter, and it’s in line with most rivals at 127g/km CO2 for four-wheel drive versions, or 124g/km for the lower-powered engine with two-wheel drive.

There’s a £1,500 price walk to add the extra traction; most are likely to do so.

The higher-powered version was the only available to drive on launch. As in the Giulia, it’s a little grumbly from cold and when worked hard, but there’s an impressive lack of road and wind noise while cruising and plenty of pulling power without shifting through the gears to find it. Versions with all-wheel drive can also tow up to 2.3 tonnes, for those who need it.

So the Stelvio is a well-rounded first attempt at an SUV, capable of matching its key rivals in most areas while offering its own sense of style and driving dynamics. Not one for the purists, perhaps, but it should do well.

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ROAD_FW_AlfaRomeo Stelvio_Oct17.qxp 02/10/2017 22:52 Page 2

what we think There’s a clear business case here, and the Stelvio works well.

Alfa’s hardest job may be marketing itself in an established segment where, as a brand, it’s had no presence before. Once people drive it, it may sell itself.

highlights Four-wheel drive diesels emit 127g/km, return 58.9mpg.

525-litre boot capacity, under the load cover.

Low weight and Giulia-derived agility.

key fleet model Alfa Romeo Stelvio 2.2 Turbo Diesel (210hp) Tecnica fleetworld.co.uk / 37

ROAD_Citroen C3 Aircross_FW_Oct17.qxp 02/10/2017 22:49 Page 1

Citroën C3 Aircross The latest compact SUV takes the funky design route to stand out from rivals, explains Craig Thomas.

SECTOR Compact SUV PRICE £13,995-£19,720 FUEL 50.4-70.6mpg CO2 104-126g/km

ew car buyers are mad for SUVs at the moment, with turbocharged PureTech 110, which produces 108bhp and the more compact models currently the fastesthas an 11.3-second 0-62mph time: however, it still growing segment in Europe. manages a fuel economy figure of 56.5mpg (50.4mpg when Carmakers are currently busy responding to this demand mated to a six-speed automatic transmission) and emiswith a host of new models: in the next few months we’ll see sions of 115g/km. This is the version we tested, finding it the Seat Arona, Skoda Karoq, Hyundai Kona and Kia Stonic perfectly usable (if not exactly quick), even when faced all hitting our showrooms and competing for buyers’ bucks. with mountainous roads.

Also in the running is the Citroën C3 Aircross, which is an Diesels take the form of a pair of Citroën’s 1.6-litre Blueinteresting proposition, not least because it’s an unlike-forHDi. The lower-powered 100 variant has an official fuel unlike replacement of the French brand’s C3 Picasso model, consumption figure of 70.6mpg, while the 120 returns which was a compact MPV. 68.9mpg. We drove the more powerful version and found it Another consumer preference that the somewhat lacking in any gutsiness, often C3 Aircross addresses is the demand for a struggling uphill, so we dread to think wide range of personalisation options – how the 100 might cope. in this case, 85 exterior colour combinaThe cabin is spacious and feels roomy tions (which could prove useful for fleets enough, with decent head and legroom using liveried vehicles) and five interior in the rear, thanks to a 60/40 rear bench choices (four of which are options). The that has a 150mm range of movement, use of colours such as Spicy Orange is an forward and back. There’s also a boot indication that Citroën is aiming for that with a capacity that ranges from elusive youthful, active lifestyle market – 410 litres to 1,289 litres. One criticism, elusive because young people can’t afford though, is that the interior trim is somenew cars, unlike fleet owners. thing of a mish-mash of different mateSo despite the C3 Aircross looking like rials, with a few too many brittle plastics. more of a retail proposition, Citroën does Citroën has kept the model line-up anticipate that almost half of its market simple, with just three versions – Touch, The C3 Aircross is enterwill be fleet.

Feel and range-topping Flair – and there ing a very competitive However, it also predicts that around are some useful features that are standard market and although its 75% of buyers will go for petrol engines, across the range, such as DAB, Bluetooth, rather than diesels, which suggests that lane departure warning and cruise funky design does create at least half of fleet buyers will turn their control. There are also some handy a point of difference, that backs on oilburners and instead opt for features available as options – the pseudoalone might not be one of the three variants of the 1.2-litre, 4WD Grip Control with Hill Descent Assist enough for it to stand out. three-cylinder PureTech engine fitted in stands out – but some are a tad pricey the C3 Aircross. The pick of the trio is the (£950 for a full-length sunroof?).

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what we think

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ROAD_FW_Audi A5-VW Passat_Oct17.qxp 02/10/2017 22:53 Page 1

Audi A5 Cabriolet A familiar concept with some new tricks up its sleeve, says Alex Grant.

SECTOR Convertible PRICE £31,535-£42,220 FUEL 44.8-62.8mpg CO2 118-144g/km he Cabriolet is the lowest-volume version of the three-variant A5 line-up, but with around one in six of the old car’s 800,000 global customers opting for the drop top, it’s an important component and one with plenty of user-chooser appeal.

Audi has offered similar products since the late Eighties, and the hallmarks haven’t changed much; clean and ageless design, four seats, and a platform and engines shared with the A4 or its predecessor, the 80. As the new A4 is a far better driver’s car than the old one, that’s good news.

Those improvements suit the A5 perfectly. It offers a more positive drive when life when there’s an opportunity to take the long route home, but it’s just as well suited to comfortable business miles, its acoustic roof drowning out an impressive amount of wind noise at high speed. This can open and close at up to 31mph, and roof-up boot capacity is the same as in the Coupe.

Trim levels are shared with the A4 – SE, Sport and S line – though A5 sales are weighted towards the top end of the range. All include leather upholstery, front and rear parking sensors and Android and Apple smartphone connectivity, though the entirely necessary wind deflector is a £300 option. As on the A4, the S line’s sports suspension

T

can be downgraded at no cost.

Engine options are slimmed down, comprising 188bhp 2.0-litre and 215bhp 3.0-litre TDIs, and 2.0-litre petrols at 188bhp or 249bhp. Quattro is standard on all except the 188bhp units, and all except the entry-level petrol include an automatic transmission. Audi’s 2.0-litre TDI is plenty quiet enough for roof-down driving, though long-distance drivers may find the tiny 40-litre fuel tank a bind. Thankfully, the 54-litre tank is a no-cost option, and worthwhile on an otherwise well-rounded cruiser.

Volkswagen Passat 1.4 TSI ACT Petrol power returns to the Passat, but is it a step too far for fleets? Alex Grant finds out.

SECTOR Upper Medium PRICE £22,535-£30,095 FUEL 54.3-57.6mpg CO2 115-120g/km hree years ago, Volkswagen was launching the latest Passat with an all-diesel line-up, reasoning that, with 80% going to fleets and less than 1% of UK cars taking petrol engines, there wasn’t a business case for anything else. As the tide turns, slowly, against diesel, it’s gone back on that decision.

There are now four petrol turbocharged petrol engines to choose from: two 1.4-litre units at 123bhp and 148bhp, a 178bhp 1.8-litre and a 217bhp 2.0-litre shared with the Golf GTI. It’s not that Volkswagen expects an overnight migra-

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40 / fleetworld.co.uk

tion to petrol, but it believes the Passat range should have the option for those who want it.

These are genuinely efficient engines, so it’s not quite the giant leap it seems. Petrol comes in between £1,700 and £2,200 less than the equivalent diesel, without the burden of a 3% Benefit in Kind levy. As the 113bhp 1.6-litre and 148bhp 2.0-litre TDIs will soon be getting AdBlue injection, there’s a growing business case for the right end-user.

But the smallest leap comes from the 148bhp 1.4 TSI, which is neither competing with the ultra-frugal 1.6 TDI, nor the relatively high bang-for-buck of a powerful diesel engines, as the other petrols are. Available on all trim levels, it’s the only petrol Passat capable of running on two cylinders to save fuel at low loads, and CO2 emissions are within a few grams of the 148bhp 2.0 TDI. Drivers will welcome its refinement and peppy performance, while operators should find 45-50mpg palatable, if a little short of the figures they’d get from a diesel.

Not much has changed here; diesel engines still offer the economy most high-mileage fleets require, and independent tests have proved Volkswagen’s TDIs are among the cleanest in the industry. But this fleet staple shows the business case for petrol is, slowly, starting to stack up.

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ROAD_FW_Kia Stonic_Oct17.qxp 02/10/2017 22:55 Page 1

Kia Stonic The Stonic gives Kia a conventional sub-Sportage crossover, at last, explains Alex Grant.

SECTOR Crossover PRICE £16,295-£20,495 FUEL 51.4mpg-67.3mpg CO2 109-125g/km

hen you consider how successful the Sportage has been for Kia – not only in terms of outright sales but also for brand exposure – the gap in the line-up for a smaller crossover has taken a while to fill.

That’s something the Stonic will rectify.

This is a step into the conventional; a better fit for customers’ design expectations than the square peg in a crossover-shaped hole that is the Soul, and without the cost of the hybrid system in the clever but high-tech Niro.

It’s an important niche to fill, one expected to account for around 100,000 sales per year across Europe during its lifetime, without cannibalising volume from other models, of which around 10% will come to the UK. The foundations are good; the platform is shared with the new Rio, but it’s longer, taller and offers 42mm of extra ground clearance. It’s a handsome compact crossover, less challenging than the Sportage but with an obvious styling link at the back, while there’s a hint of Soul in the headlights. Chunky shoulderlines, relatively large wheels and plenty of bold colour options, with the diesel comes in at 109g/km, which is competitive, though ability to spec a contrasting roof, bode well in a segment it’s quite a grumbly engine in the Stonic and performance where styling is a priority. isn’t as lively as you might expect. It’s more appealing with In the UK, crossover demand across fleet the 1.0-litre turbocharged petrol, which delivand retail customers tends to be weighted ers its 118bhp with more gusto and less FLEET FACT towards the top of the range. Kia will offer two noise. Lower pricing and 115g/km CO2 emistrim levels here – 2 and First Edition – with sions mean it’s not a huge leap for drivers, three engine options, none of which include though there is an 11mpg drop in fuel econThis segment is four-wheel drive, as take-up is low. All include expected to be 10% omy to factor into whole-life costs.

17-inch alloy wheels, and a 7.0-inch touchIt’s a decent car to drive with either engine. of the European screen with Android Auto and Apple CarPlay, European versions get a region-specific chasmarket by 2020. the latter upgraded to include TomTom navisis setup, so it handles neatly despite the gation on the First Edition, and the entire raised ride height, without resorting to overly range undercuts the entry-level Niro. stiff suspension or steering that’s too sensitive at high As is becoming more common, petrol and diesel speed. The Ceed is a better motorway car, but only just. versions could make sense for fleets. The 108bhp 1.6-litre There are some compromises for those athletic looks.

Although it’s almost identical in footprint to the Soul, the Stonic offers less shoulder room for passengers in both rows, and less leg room in the back. Boot space below the load cover is almost identical, and slightly less than you’d get in a Ceed, though the Soul’s flat roof and upright tailgate give it the edge when it’s packed to the rafters.

Sales volumes should prove that’s not a huge priority in this segment, though, and the usual dual-level floor and two-piece folding bench mean there’s enough flexibility when needed. There’s still room for adults in both rows, and though there’s an abundance of hard shiny plastics dotted around, accents of colour and that large touchscreen mean it doesn’t feel drab inside, like some versions of the Rio. This is a fast-growing segment, in part because the Stonic is one of many newcomers on the way. But, like the Sportage, this is good value, looks sharp and drives well, which should bode well for luring yet more new customers into dealerships.

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ROAD_FW_Kia Stonic_Oct17.qxp 02/10/2017 22:55 Page 2

what we think A competitive offer for a booming segment. However, automatic versions would be a worthwhile add-on to keep customers from opting into one of its many competitors.

highlights Lively 1.0-litre petrol turbo engine returns 56.5mpg with 115g/km CO2.

Android Auto and Apple CarPlay across the range.

Bold colours and contrasting roof options.

key fleet model Kia Stonic 1.6 CRDi 2 fleetworld.co.uk / 43

ROAD_Hyundai Ioniq_Oct17.qxp 02/10/2017 22:58 Page 1

Hyundai Ioniq Plug-In The third part of the Ioniq family is plug-in hybrid technology done right, explains Alex Grant.

SECTOR Lower Medium PRICE £27,440-£29,240 (after Plug-in Car Grant) FUEL 256.8mpg CO2 26g/km

lthough there’s no shortage of tax-efficient plug-in way or urban conditions, slipping seamlessly in and out of hybrid products in the UK, Hyundai’s is different to electric mode depending how hard it’s working. most. Rather than trying to offer warm performance The Prius has a slight advantage on economy, but the Ioniq behind a short electric range, the Ioniq is laser-focused on has the edge to drive. It’s more agile, and the dual-clutch efficiency, bolstering an already frugal hybrid system with gearbox offers a sharper-responding Sport mode for bursts the ability to cut exhaust emissions during local use. of acceleration, plus paddles on the steering column for This gives it only direct rival: the Prius PHV. The two cars extra control; qualities it balances with sublime high-speed are similar in aerodynamic silhouette and evenly matched refinement and supple ride quality on its relatively small on performance and CO2 emissions, though the Hyundai has wheels. Where the Ioniq Electric had to use a simplified rear a £5,000 price advantage and over half of UK Ioniq suspension design to make room for the battery, the Plugcustomers are expected to go for the Plug-In. That should In has an independent setup from the Hybrid, and copes far give bigger volumes than the Prius PHV, better with rough surfaces. which sells in much lower numbers than UK customers will be offered two trims – the regular hybrid.

Premium and Premium SE. P11d pricing is The Ioniq Plug-In gets most of its drivaround £5,000 higher than the Hybrid, and etrain from the Hybrid. Its 104bhp 1.6spec is near-identical, including touchlitre petrol engine and six-speed screen navigation with Android Auto and dual-clutch gearbox are shared, and the Apple CarPlay, dual-zone climate control latter is a welcome point of difference and a package of driver assistance features, over the droney continuously-variable though the Plug-In adds LED headlights, transmissions favoured by Toyota. But larger wheels and a pair of charging cables. the Plug-In gets a power upgrade from Cabin quality is generally high, with the electric motor, which produces 60bhp soft-touch non-oil-based plastics and an instead of 43bhp, and the 8.9kWh battery air of durability to the switchgear. stores almost six times more energy, However, rear headroom isn’t the Ioniq’s offering a range of around 30 miles. strong point, and the Plug-In loses almost The Ioniq Plug-in It’s a good all-round package. The eleca quarter of the Hybrid’s load volume to teams the useful range tric range figure is realistic, there’s make space for the battery. of the Electric model enough power to haul the Ioniq up to Arguably, though, the biggest thing motorway speeds without burning fuel, Toyota and Hyundai share is confronting with the efficient and the 7kW on-board charger means it a lack of public understanding. The Ioniq Hybrid drivetrain but can be topped up in half the time of most Plug-In is the way this technology should loses out in desirability plug-in hybrids on a suitable charging be used, but getting people to understand to the Kia Niro. point. Once that range is depleted, fuel how it differs to most of its seemingly economy settles at 60mpg under motorclose rivals is a trickier problem to solve.

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what we think

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ROAD_FW_Smart ForFour_Oct17.qxp 02/10/2017 22:58 Page 1

Smart ForFour Electric Drive Smart’s first four-seat EV is clever, but compromised, says Alex Grant.

SECTOR City Car PRICE £16,915-£17,510* ELECTRIC RANGE 100 miles CO2 0g/km ithin a decade, electric vehicles have changed beyond recognition. No longer city runabouts or pricey hand-built specials, longer ranges and wider choice mean they need neither look extraordinary, nor be difficult to live with. And that’s even trickled down to the Smart line-up.

For a start, the third generation of its electric offering has four seats, and that’s before you factor in its ability to go further and get there faster. Those green panels may still be optional, but there’s a palette of more sedate hues if you don’t want to shout so loudly about your eco credentials.

In theory, city cars are ideally suited to electrification. In practice, they’re less well suited to the extra cost it brings, and that’s probably why Smart has this drivetrain rather than the platform-shared, but more price-sensitive, Renault Twingo. Going electric adds £2,000 to the price, even after the Plug-in Car Grant. And the ForFour isn’t cheap anyway.

Still, it’s a neat conversion, slotting an 82bhp motor under the boot and a 17.6kWh battery under the cabin, both without compromising passenger or cargo space, or losing the clever rotating rear bench. It’s more powerful than the heavier Renault Zoe, turning circles are incredibly tight and it’s great for carving silently through city traffic.

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Just avoid the large wheel options if you like any semblance of ride comfort or high-speed refinement.

On the downside, it’s easy to spot cost-cutting measures; a fixed steering wheel position, analogue radio and no rapid charging, unlike the Volkswagen E-Up. Without it, an 80-90 mile typical range confines the ForFour to city use and, in fleet, a life with couriers and urban businesses wanting to make a statement, as well as green-minded company car drivers. It’s clever, but there are more versatile options if you’re going electric. *after Plug-in Car Grant

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FEATURE_CONNECTIVITY_FW_Oct17.qxp 02/10/2017 22:37 Page 1

FEATURE Connectivity and Software

NO WAY IN? The continuing integration of mobile technology linked into vehicles is creating huge data security issues. Julian Kirk discovers how to keep your information secure. martphone apps continue to promise an easier life, offering everything from expenses calculators to calorie checkers to golf course maps. Seemingly there is an app for any hobby, interest or business use.

But the ubiquity of these apps means that virtually every employee who syncs their mobile into their vehicle is now a mobile liability zone for businesses under the new EU General Data Protection Regulation (GDPR). Due to come into force on 25 May 2018, this new Europe-wide regulation increases the emphasis on businesses to ensure the data they hold on employees and customers is secure. Failure to do so could result in a fine of up to €20 million (or 2% of annual turnover).

Any breach of data, either through an operator mistake or through cyber-hacking, could be extremely expensive as well as inconvenient – employees with company credit cards linked into their phone could be a gateway for criminals to siphon money out of the business bank account, sensitive data contained in emails could make its way into the public domain… the potential is huge (as credit monitoring firm Equifax discovered to its cost back in May when the personal data of 143 million customers in the US – and 400,000 in the UK – was hacked).

As a result, businesses must be ‘cyber secure’ – although being 100% safe is not an option thanks to the expertise of professional hackers (to highlight the sheer scale of the problem, a simple ‘mobile hacking’ search on Google delivered millions of ‘tips’ on how to hack mobile phones).

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With the proliferation of public Wi-Fi networks, that’s only going to get harder. In its 2017 Communications Market Report, Ofcom pointed out that 69% of smartphone data is downloaded via a wireless connection rather than the cellular network.

Panellists averaged 1.9 unique hotspots per day, and some used up to 30, and estimates suggest there are over 250,000 hotspots across the UK. In many cases, users’ devices may be logging on automatically if they’ve used the network before.

While they’re useful for staying in touch, these can also give a back door for hackers to access sensitive information. Russian cybersecurity research agency, Kaspersky Labs, published a report warning that hotspots are ‘inherently insecure’, prone to hackers being able to either monitor data being exchanged over the connection, or setting up their own fake networks to do so.

Its advice is simple; use a mobile data signal for apps which exchange sensitive information, or as a tether for larger devices such as laptops. Particularly now that apps can be used to unlock vehicles without needing the key.

But the vehicles themselves are equally data-rich, and perhaps less commonly considered as a target for hacking than laptops, tablets or smartphones. Kit Wisdom, head of technical

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FEATURE_CONNECTIVITY_FW_Oct17.qxp 02/10/2017 22:38 Page 3

FEATURE Connectivity and Software

→

services at Alphabet, says the most important thing any employee and business can do is to ensure that personal data is cleared from vehicles as often as possible.

“The face of car crime has changed dramatically over recent years,” he explains. “Vehicle manufacturers have made their cars and vans harder to steal, forcing criminals to change their tactics. Today, one of the fastest-growing risks to

Government Guidance The Department for Transport, alongside the Centre for the Protection of National Infrastructure and the Centre for Connected and Autonomous Vehicles, has issued eight guiding principles which set out how the automotive sector can make sure cyber security is properly considered at every level, from the initial design of the vehicle right through the supply chain…

1. Organisational security is owned, governed and promoted at board level.

2. Security risks are assessed and managed appropriately and proportionately, including those specific to the supply chain.

3. Organisations need product aftercare and incident response to ensure systems are secure over their lifetime.

4. All organisations, including sub-contractors, suppliers and potential third parties, work together to enhance the security of the system.

5. Systems are designed using a defence-in-depth approach.

6. The security of all software is managed throughout its lifetime.

7. The storage and transmission of data is secure and can be controlled.

8. The system is designed to be resilient to attacks and respond appropriately when its defences or sensors fail.

Gerry Keaney, chief executive of the BVRLA, welcomes the initiative: “Cyber security is potentially an area of huge vulnerability for the automotive industry if we do not take steps to be properly protected so we expect to see an increase in the employment of tech-savvy cyber security professionals throughout the supply chain right across the automotive industry.”

48 / fleetworld.co.uk

drivers is cyber-crime of one kind or another.

“Today’s cars allow you to connect phones and more to music, social media, location services and other cloud applications. While this technology has led to high-profile speculation about hackers potentially gaining control over connected and autonomous cars in future, it is more likely that someone might try to access your car’s systems to obtain personal data about you.

“For example, when you pair a phone with your car via Bluetooth, the default setting is usually to import all call logs and contacts. That’s convenient for staying connected on the move but it adds a risk that someone could get their hands on information they could use to steal your identity or scam people you know.”

Wisdom adds that protecting your in-car data privacy is chiefly about knowing how to clear personal data when the time comes to change your car – or if you are very privacy-minded whenever you hand it over to someone else. This includes deleting addresses, call logs and messages held in the infotainment, clearing previous destinations from the navigation and disconnecting it from any social media apps.

Legal firm Geldards’ senior associate Julian Turner advocates businesses ensuring managers throughout the company are focused on cyber security. He says: “The biggest threat is failure to take action. Every business should carry out a ‘pre-mortem’ to focus the minds of owners and managers.”

Geldards also suggests having a data breach reporting team in place – most likely to include representatives from key sectors of the business such as IT, legal services, operations and the data protection officer (in certain business cases – see www.ico.org.uk for details). This team should then implement a data breach reporting policy to ensure the business can respond effectively to any personal data breach. Timing is key on this issue as under the GDPR rules, businesses have just 72 hours to inform the Information Commissioner’s Office of a breach.

JAILBREAKING & ROOTING Jailbreaking (Apple phones) and rooting (Android phones) can create extra problems, particularly when personal devices are used for work.

The processes involve removing restrictions on software within the phones put there by the manufacturers.

It makes users effectively the phone’s administrator, giving more control over the device and what can be installed on it.

However, because these phones are able to install apps from outside of the App store, they are more open to being hacked as they do not come with the same levels of security built-in.

Kaspersky Labs discovered last year that this could be used as a back door to hack into the phone, or even control a user’s vehicle. While the company said many banking apps have detection for rooting or jailbreaking, its own testing showed this was not the case for vehicle-related apps.

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Is it smartphone and/ or tablet compatible?

Do you offer a KPI dashboard?

Does your system integrate with external telematics systems?

Does your system use exception reporting?

Does your system allow users to design their own reports?

Does your system include a fuel management module?

Does your fleet software provide on-line grey fleet management?

Does your system include a vehicle order tracking function?

Service unavailable

Does your fleet software provide electronic supplier invoice reconciliation?

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Does your system permit electronic download of data from suppliers?

Service provided

Do you provide on-line P11D submissions to HMRC?

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Is your system suitable for multiple-user networking?

Key to services

Do you offer software that calculates EV wholelife costs (inc work/home charging) ?

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Bynx

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Chevin Fleet Solutions

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Drive Software Solutions Ltd

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Jaama

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Sofico NV

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Chevin Fleet Solutions

Chevin Fleet Solutions is the leading global provider of dedicated fleet management software. Their multiaward winning software, Chevin FleetWave®, is a webbased system used by fleet operations across the globe, proven to help businesses measure and reduce costs, improve operational efficiency, reduce administrative burdens, and ensure compliance & risk requirements are met.

FleetWave is designed to meet the demands of any type of operation from any sector, by providing extremely flexible software configurations. The system manages the whole lifecycle of a fleet, from initial acquisition of a vehicle, through to the deployment, operating expenses, incidents, work orders, maintenance, legal requirements and finally disposal. This includes businesses with cars, vans, commercial vehicles, heavy machinery, plant and associated assets. Covering nearly every aspects of managing the vehicles, assets, drivers, workforce and even workshops that make up the operation.

Contact: David Gladding sales@chevinfleet.co.uk

Tel: 01773 821992 www.chevinfleet.co.uk

Drive Software Solutions Limited

DRIVE Software Solutions, is dedicated to the delivery of Fleet, Mobility, Vehicle Management, Contract Management and Leasing solutions.

DRIVE is a single generic product and represents over 200 man-years of development by our software experts.

DRIVE is a proven product and is currently installed and operating successfully in 16 countries Our policy of continuous product enhancements and DRIVE’s modular structure enables it to be configured to meet the precise and unique needs of each of our clients.

DRIVE is used by leading vehicle leasing companies, major vehicle manufacturers, and other operators of large fleets to whom we continue to provide additional services and on-going 24/7 support.

Contact: Albert Kato Tel: 0143 831 7731 albert.kato@drivesoftwaresolutions.com www.drivesoftwaresolutions.com

Bynx

Bynx is a market-leading developer of software for vehicle fleet management. bynxFLEET enables leasing, fleet management and rental operators to manage vehicles, contracts, transactions and drivers and control lifecycle costs. Using the product, such companies are able to retain asset value and engage with stakeholders online. bynxFLEET provides a platform, plus the tools and applications required to run every aspect of a fleet business whether the fleet is owned or managed on someone else’s behalf.

The product provides functionality to automate and streamline processing and enables greater productivity, efficiency and utilisation. bynxNET improves the user experience and communication between dealers, customers, suppliers and drivers by bringing it all online.

Contact: Gary Jefferies sales@bynx.com

Tel: 0178 947 1600 www.bynx.com

Sofico NV

For more than 30 years, our customers have relied on our know-how and expertise to help them manage their contracts more efficiently. Some 40 customers across 20 countries are supported by our 200+ experts based in six offices in Belgium, the Netherlands, France, Australia, Japan and Mexico.

Through continuous strategic investment in innovation and technological leadership, we ensure our solution evolves with the market, both in terms of technology and functionality.

Our systems now help manage over 1.5 million vehicles worldwide.

Contact: Roger Smith roger.smith@sofico.be

Tel: +44 781 560 1622 www.sofico.global

Jaama

Jaama’s market leading Key2 system is a totally integrated vehicle, asset and driver management solution covering everything from owning to disposing of vehicles, plant and assets. Recent developments include: 'My Vehicle App'.

Reflecting the ways fleet operators work - My Vehicle App not only provides drivers with information; critically data uploaded by drivers via the app automatically updates Key2 – moving fleet operators closer to a paperless environment; Driver CPC and Tacho checking with the DVLA; eConsent – remote, paperless authorisation for licence checking and Key2 Today - customisable, real-time visual reporting dashboard. Jaama - a Microsoft Gold Development Partner - continue to invest heavily to ensure Key2 remains visibly and functionally ahead of the market. Designed for all fleet sizes and budgets, Jaama links users live to data providers, customers, suppliers, vehicle telematics and the DVLA.

Contact: Roy Baynham Tel: 08448 484333 enquiries@jaama.co.uk www.jaama.co.uk

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INTERVIEW Tim Porter, Lex Autolease

Thinking long-term As Lex Autolease completes what may have sounded like an ambitious five-year plan ahead of deadline, managing director Tim Porter reckons it’s laid some interesting foundations for what lies ahead. Alex Grant finds out more. t speaks volumes about the scale of Lex Autolease that when, in 2013, it announced plans to grow its fleet by a staggering 100,000 vehicles over five years, it seemed ambitious rather than impossible. It speaks even higher volumes for the work undertaken since Tim Porter took over as managing director four years ago that not only was it able to meet that 380,000-vehicle benchmark, but it’s happened eight months ahead of deadline.

So, with the company’s next five-year plan beginning to take shape, what comes now? Porter explains: “We’re planning apace now for the next phase; it’ll be less focused on outright growth, we see that as an output rather than an upfront objective. The way that we’re describing some of the initiatives that will sit at the heart of the next five-year plan is it’s all about making the growth we’ve achieved – and what we may do – sustainable. In a business sense, sustainability is all about customer service, proposition design, and those sort of customer motivations.”

The foundations have been laid, he says, the company’s customer base giving it 130,000 potential advocates, rather than the 50,000 it had in 2013, which in turn offers a natural momentum provided it can maintain a high level of service.

That means prioritising improvements which offer simpler, more automated, and more digitised services, Porter explains, in line with expectations from other industries.

“There’s a bigger opportunity still in the SME and personal leasing market, but our learning over the last four years is they don’t like complex propositions,” he says. “Our challenge is a full service leasing proposition with all the trade-ins.

We’ve got to make it feel very straightforward to an SME or a personal consumer.”

Especially as there are further complexities ahead. The next five years will include the adoption of the new fuel economy cycle and real-world emissions testing – something Porter sees as industry-defining, but also an operational challenge for lease companies, with the potential to confuse end-users as it becomes more prominent. There’s also a growing appetite for hybrid and electric vehicles, not just as a PR stunt but for core roles within corporate car and van fleets.

“One thing we’re investing in for the next phase is how we can bridge what we see as quite a big advice gap for customers.

Even what you would believe to be quite savvy customers are confused about getting diesel or petrol, new or used, the range of an electric vehicle and whether it will be out of date in three years. I think, as an industry, we’ve not done a great job, and as a business we see an opportunity there,” he says.

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50 / fleetworld.co.uk

“It’s making sure we’re efficient, giving them the information when they need it. We’re already doing this, but I’m sure we can do it better and hook people into a process which is straightforward.”

Some of that information can draw on the customers themselves. With vast numbers of vehicles on its books, Porter sees huge value in the operational data within the business. Data which could be used to help fleets benchmark, or even potentially augment knowledge at local authority level when they develop air quality plans.

“We’ve got lots of insight on a very large fleet, which is quite powerful,” he explains. “That’s one of the things we’re going to unleash to a greater extent than we have. We’re looking at the opportunity of comparing fleets of a similar size and makeup within the same industry sector, using anonymous data, so Company X can compare with three or four other companies based on criteria that they select. We’ve been piloting it ahead of the launch which is due before the end of the year, and it’s proving very interesting to them and to us.”

The bigger challenges aren’t quite so immediate, but they are no less transformative. Not in terms of the widelydiscussed move to autonomous vehicles, Porter says, but rather the steady decline of the company car market and a move to ‘Mobility as a Service’ as businesses offer more flexible working lives, and consumers become more familiar with assets being on-demand.

“Will that change people’s demand for a car to get to and from work?” he asks. “It may be a car that gets you to and from the station and, if you’re doing that, it may not be long before you say you do that in a taxi, or cycle or share a car, or all of the above. Then you start to get into this space of leasing providers as service providers, rather than finance providers or car providers, and you start to see the service that’s demanded of us changing.”

Which perhaps lays out a more ambitious five-year period than the one just elapsed; of forming relationships in the technology sector as well as automotive, and closely watching consumer behaviour to see where the market is headed.

Porter is optimistic about the opportunities ahead: “Our challenge is to scope out what’s most relevant, most interesting, and our responsibility as a big leasing company is not to run off to the next shiny thing,” he concludes.

“We have the ability to identify the things that we think customers want and need, and then I guess our value in this is to be a fast follower and to accelerate the adoption and usage to as many people as possible.”

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The road to 100,000 more vehicles: Reflecting on a five-year plan PERSONAL AND SME LEASING Recognising personal and SME leasing as a growth area, Lex Autolease drew on the wider Lloyds Banking Group to boost referrals, and updated its offer with white label solutions for manufacturers, relationships with brokers, and its own direct sales model. It’s been a worthwhile investment; rapidly growing its customer base as consumer attitudes changed and expanding quicker than expected.

MEGA FLEETS Operators with 7,000 or more vehicles had tended not to consider vehicle leasing, Porter says, based on a perception that there wasn’t a business big enough to support them.

Investment in proposition systems and upskilling team members for these customers has paid dividends, winning “three or four businesses in that segment as a consequence”.

COMMERCIAL VEHICLES A market defined by diverse needs, Lex Autolease has bolstered its commercial vehicle team to include 30 staff members with services to suit different fleets. Large operators with a need for bespoke, complex orders can pre-spec them online, enabling easier orders from staff. For smaller fleets, Lex Autolease has a ‘stock’ of basic commercial vehicles, enabling delivery in weeks rather than months, and better value for money.

“One thing we’re investing in for the next phase is how we can bridge what we see as quite a big advice gap for customers .”

fleetworld.co.uk / 51

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FEATURE Taxation & Funding

A moment’s reflection

by Professor Colin Tourick

have been writing for Fleet World for nearly 15 years now and hope to go on doing so for years to come.

Whilst my general remit has been to write about finance, I’ve ventured further than that over the years and covered a whole variety of topics that I thought would be of interest to fleet managers. A quick look at the subjects we’ve covered in the last year or so gives some idea of the range of topics:

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52 / fleetworld.co.uk

diesel engines, finance leasing, the growth of PCP and PCH, the Finance Bill, salary sacrifice, ECOS, tax, how to choose a leasing company, choosing how to fund your cars, fuel benefit tax, tax variation clauses, low emission vehicles, cash for car, mobility solutions and why millennials should love company cars. Cost reduction has been a recurring theme of these articles and by rights this month I should probably be

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writing something about the revised Finance Bill which was published in September.

But instead I have decided to write about a topic I’ve never covered before. Me. I’m doing this because I’m in a highly reflective mood, dear reader, and I hope you’ll allow me this indulgence.

I’m reflective for two reasons. First, because half way through this article I will type the 2,500,000th word that I've ever had published. Second, because today is my 65th birthday.

The age thing confuses me because I don’t feel old at all, though as I look around me I realise that most of my contemporaries have either retired or will do so soon. (And no, before you ask, I have no intention of retiring.)

I wrote most of my first proper article in 1987, for European Vehicle Leasing Yearbook, on the topic of finance leasing. I said it was the Cinderella product for the financing of cars because it conferred relatively few advantages compared with contract hire. That’s still the case today, though as it happens there seems to be renewed interest in the product.

Since then I’ve had over 250 articles and 15 books published, all aimed at fleet managers and people in the leasing industry.

When friends chortle and ask how it’s possible to write so much about vehicle leasing and management, I tell them I find this industry fascinating and wish I had time to write more. My time is taken up with consulting projects for the fleet industry and its clients, research projects and running conferences for the industry. Together these give me a lot of contact with industry practitioners and their clients, and help me keep up to date with developments.

The industry has changed out of all recognition since I joined LeasePlan as a newly-minted chartered accountant at the end of 1979. There were no reliable league tables of top contract hire companies at that time, but if there had been, the largest company would have had perhaps 20,000 vehicles under contract. Company No. 20 would have probably had no more than a couple of thousand. The industry was tiny and had its work cut out educating UK Limited (we didn’t have PLCs back in those days) about the benefits of contract hire. Fleet management was in its infancy in the UK and the industry had only recently started using the word ‘leasing’, because that was what it was called in the States and in those days everything American was infused with a certain cachet.

IT systems were primitive. You keyed things in and when you wanted to know something, you ran a report. These systems were basically repositories of data, they didn’t really help you run your business.

No-one joined the industry knowing anything about it or its products. There were no courses and suppliers had to train their own staff. Much of that training happened on the job.

A whole variety of things have helped the industry grow into what it is today. It was helped along by a period of wage restraint (a government policy designed to hold down wages

“My time is taken up with consulting projects for the fleet industry and its clients, research projects and running conferences for the industry.”

as a way of reducing inflation – so employers started giving company cars instead of salary increases); some favourable tax changes (particularly allowing leasing companies to recover VAT on the purchase of vehicles) and a general trend towards outsourcing (encouraged by business school graduates who had been taught that businesses should focus on what they’re good at and outsource the rest).

When I joined, the people running contract hire companies were either divisional managers of car manufacturing companies, importers or dealers, or they were entrepreneurs who had set up their own contract hire businesses. Those entrepreneurs have long since sold out and bought golf clubs (i.e. the business, not the thing you hit the ball with) or retired to the Costas. Some were very colourful characters indeed.

The people who run leasing companies these days are in the main much more highly qualified than their forerunners.

When the banks started buying up leasing companies they introduced policies, new IT and quality management systems and professional operating procedures. The MDs of 1980s' contract hire companies would be amazed by some of the work that goes on in these businesses nowadays: the breadth of services; intelligent workflow and a solid focus on compliance with regulations.

Whilst I can look back and marvel at the transformation of the industry, I have to be honest and say that I'd prefer to be a newly-minted chartered accountant joining it now because the transition over the next 40, indeed 10 years, will be way more dramatic than we've seen before. Autonomous vehicles, digitisation, electrification, customer self-service, artificial intelligence, connected-car-enabled products, internet of things and the arrival of many more and better services made possible by the intelligent use of Big Data – these will eventually make leasing and vehicle management truly unrecognisable. They offer great opportunities for the fleet industry. How we get there, the order in which things will happen, how government action will play into these developments, who the winners and losers will be and what this all means for fleet managers – these are yet to unfold.

The future of fleet management. Bring it on.

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ADVTL_ARI_FW_Oct17_v2.qxp_Layout 1 02/10/2017 23:30 Page 1

advertisement feature

Everything at your fingertips...

ARI Sales & Marketing Director Jason Chamberlain on how the company’s leading-edge fleet software solutions are providing businesses with the ultimate means to control their fleet operations. unning a fleet is both complex and time consuming but finding the right fleet management solution can lighten the load significantly and deliver real results.

To maximise the potential of your fleets data it’s vital to make sure that you opt for a tailor-made system that can take control and deliver maximum insight, in realtime, to your business. Although no two fleets are run in the same way, most fleet operators have three main goals: to cut costs, reduce fleet administration and ensure vehicles are compliant with both internal requirements and wider legislative necessities.

This is where ARI comes in. As one of the world's largest fleet management companies, ARI has extensive expertise in providing fleet management services and solutions to support customers’ fleet requirements, building efficiencies and ultimately improving their bottom line.

ARI offers a comprehensive fleet product and services portfolio from its Chippenham offices and 24/7/365 control centre, distinguished by award-winning fleet control and reporting technology.

Drawing upon such expertise, ARI has developed a client-facing management information system that gives real-time, actionable fleet information, enabling operators to make informed decisions.

Named ARI insights®, the software stands out in the marketplace for its ability to analyse fleet management data significantly faster than traditional reporting tools.

This allows a fleet manager to get a view of exactly what’s happening across an entire fleet in real time, from acquisition including finance lease and multi-bid, and

R

Learn more about our fleet management software: Tel 0844 8000 700 / email enquiries@arifleet.co.uk or visit www.arifleet.co.uk

vehicle ordering through to tyre management, unfair wear and tear, SMR and disposal.

Tailored and completely customisable dashboards enable operators to view areas including maintenance budget vs spend and average downtime at a glance while also being able to drill down to specific vehicle details and Key Performance Indicator alerts.

ARI insights® also enables improved communication with drivers to control costs and ensure compliance with the help of bulk emails and fleet updates. Thanks to the speed and scope of its data reporting, ARI insights® provides an invaluable tool when it comes to tackling the perennial fleet issue but ARI also offers a range of management tools to specifically help tackle downtime.

This includes ARI’s ‘geofencing’ solution, which provides real-time VOR reporting through the use of vehicle telematics data. By geofencing its entire vendor database, ARI can now pinpoint the moment a customer’s vehicle enters or leaves its vendor location, providing a far more accurate picture of actual downtime for fleet customers.

Such tools showcase ARI’s commitment to providing fleet managers with real-time, actionable information by providing the most accurate downtime management and reporting tools in the industry.

The company’s dedication to delivering continuous improvement in technology to its customers is further underlined by its investment of 20% of its operating profit every year to improve its offering. ARI’s pre-eminent position as a thought leader in technology will also be exemplified in a forthcoming series of white papers showing how utilising the power of Big Data and analytics can make a real difference; helping you face tomorrow’s fleet challenges today.

LTT_FW_Oct17.qxp 03/10/2017 14:08 Page 1

our fleet Fiat Tipo Station Wagon 1.6 MultiJet II (118bhp) Lounge WHILE Hollywood seems set on remaking its biggest hits from the 1980s, Fiat is pulling a similar trick with the Tipo, digging the badge out of retirement almost 30 years after the original broke cover. After a nine-month term, this particular reboot comes highly recommended.

For a start, it’s outrageously good value. The Station Wagon in range-topping Lounge spec, as tested here, comes in at less than £20,000 on the road with the 118bhp 1.6-litre diesel, which is supermini money. It’s worth noting that there’s also an Elite version, tailored towards fleets, which gets the more efficient version of the same engine and comes in under £19,000 with CO2 emissions of 89g/km, rather than 98g/km on our car.

Several of the Fleet World staff the figures have had an opportunity to stretch the Tipo’s legs in its time with us OTR PRICE £19,795 and, while the official figure of POWER 76.3mpg would take time and 118bhp @ 3,750rpm patience, most have seen in excess TORQUE of 60mpg without working too 236lb.ft @ 1,750rpm hard at it. Even packed to the roof 0-62mph with boxes, you’d struggle to drag 10.1 seconds fuel economy below 55mpg. An TOP SPEED 124mph important quality for a car that’s COMBINED MPG likely to attract job-need users.

76.3mpg You also get plenty of space for CO2 your money; a boot large enough 98g/km (21% Bik)

to rival the best in class, and plentiful rear head and legroom for adults to get comfortable on long trips. There are signs of cost-cutting dotted around – shiny plastics here and there, and a comically tiny sat nav screen among them – but it feels neither poorly made nor badly appointed.

Instead, effort has been put into keeping noise and vibration down at high speed, which, with reasonably soft suspension and large tyre sidewalls, means it’s quite an easy-going long-distance car. It’s always a risk raiding your archives, but Fiat’s contender is wholly worthy of box office success.

Dan Gilkes

Ford Edge Titanium 2.0 TDCi (207bhp) PowerShift WE’RE a crossover family. That’s frowned on by my petrolhead peers (they’re still learning), but once you live with a high-riding soft-roader, it’s easy to appreciate why they’re popular. Task the Edge with family-hauling duty, and it really starts to shine.

I’m told they’re too big, but the Edge takes up a similar space on the road to the Mondeo (with which it shares a platform) and there’s an abundance of space inside. Enough to swallow a ‘travel system’ buggy chassis without folding it (if you’re lazy, or it’s tipping it down) plus rear legroom vast

enough that my eldest can’t kick the passenger seat in front of him. Good news for my sanity on long trips.

Were I to pick holes in its suitability for the rigours of Grant family use, though, there’s one thing I wish it had. Ford equips the Mondeo (and its U.S. equivalent, the Fusion) with a hybrid system that’s perhaps better suited to our mostly urban usage than the Edge’s diesel-only line-up. Perhaps I’m betraying my petrolhead side here, but with plenty of SUVs on the school run, I can’t help feeling it would be a useful thing to offer.

Alex Grant

fleetworld.co.uk / 55

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our fleet Peugeot 3008 Allure 1.2 PureTech 130 SO now we have had the 3008 for some time, it’s worth looking at the fuel economy we are getting, and it throws up issues that many fleets are having to think about.

The combined figure for this little petrol-engined car is 55mpg, and it’s not really a surprise it isn’t getting very close to that, averaging about 42mpg: it’s nearly always full up with people and kit, and we live in a very hilly area. But it’s a decent return for a car that’s doing a mixed set of routes.

That said, if i was a company car driver doing high motorway mileage, i think that for all its peppy, character, it would get a bit wearing. The fuel tank is only 53 litres so it need refuelling every 400 miles or so. if you’ve been used to a diesel it will seem like you’re stopping every other day.

So you would think this is a great car for low and midmileage drivers, and for high mileages the 1.6 BlueHDi would still be the one to go for. However, it is nearly £2,000 more expensive than the petrol version. What this proves is that more than ever each driver needs to apply a full set of wholelife cost calculations before they choose their next car.

Steve Moody

Honda Civic 1.0 VTEC Turbo SR Having taken over from Craig Thomas as custodian of our postbox red long-term Civic, i was curious to see if i could improve upon his slightly poor fuel economy. and the conclusion is a resounding 'yes'. in fact, i regularly see 60mpg+ so it highlights the difference between a light right foot and one more akin to an anvil.

First impressions of the Honda are that it's very easy to drive, extremely comfortable with spacious rear seats, slightly quirky of style and character and, of course, far more efficient than we had been giving it credit for. More next month...

Luke Wikner

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Renault Mégane Sport Tourer GT-Line dCi 110 in my first month with the blue steel Mégane Sport Tourer i’ve been struck by its handsome looks, communicating a very French élan, combined with the practicality of an estate. in the spirit of full disclosure, i should ‘fess up here that i love estates, so the Mégane Sport Tourer is already on the right track. But the fact that it has R-Link in-cabin tech, a 521/1,504-litre boot and i’m getting around 46mpg (and mostly in town, too) is winning me over even more. it’s not a Mercedes-aMg C63 S Estate – which i also had for week recently, also in blue – but it’s a lot cheaper to run.

Craig Thomas

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Toyota C-HR Hybrid Dynamic MAYBE I’m noticing it more now that I’ve got one on my driveway, or perhaps it’s because they’re hard to miss, but there seem to be masses of C-HRs on the road. More than 9,300 by the end of August, according to Toyota’s own stats. That’s only a few hundred behind the Auris.

I’m pleased to see it’s hit the ground running; I spent a week with one in January and came away impressed.

It’s the convergence of Toyota’s efforts to offer more appealing designs, a better drive, and a hybrid system that can go head to head with a diesel engine.

That’s struck a chord with consumers; around 70% of sales so far are hybrids, though with a 135g/km petrol engine as the only alternative, that’s perhaps not surprising. Electrification might hike up the on-the-road costs, but at 87g/km it’s a no-brainer for fleets.

I’ve got six months to find out whether those good first impressions last; whether the hybrid system stacks up on long drives, how well that athletic styling stands up as an alternative to a hatchback, and whether it can live up to its £28,000 price tag in range-topping Dynamic spec.

Alex Grant

Kia Optima Sportswagon 1.7 CRDi GT-Line S auto IT’S only been a week since the Optima left, but already I’m missing some of the features which made living with it so easy.

Chief among them is the excellent reversing camera and all-round camera image, giving you a bird’s eye view of the space you are parking in to. In fact, such has become my reliance on this device that I now keep catching myself reversing into a space without looking behind – dangerous in a car with no reversing camera!

Elsewhere, the phone integration was quick, clear and simple, the panoramic roof flooded the dark interior with light on sunny days, the touchscreen system was intuitive, and the ventilated and heated front seats were exceptionally comfortable on long journeys.

And after six months’ wear and tear, especially in the back seats from my two children, the carpet, plastics and seats all scrubbed up like new – the materials seemingly immune to fruit drink spills, chocolate raisins melting into the leather and Wotsits being crushed into the carpet.

As a package it is very hard to fault the Kia in top-spec GT-Line S trim; perhaps my chief niggle was the coarse engine note when you accelerated hard from a standstill, although once on the move the 1.7-litre diesel engine’s noise was fairly well suppressed.

So, would I recommend one? Yes, if you want a quality, spacious family car the Kia is on a par with anything from the volume manufacturers.

Julian Kirk

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LTT_FW_Oct17.qxp 03/10/2017 14:09 Page 4

our fleet Skoda Kodiaq 1.4 TSI Edition COMING from a car brand renowned for its generosity on specification lists, the Kodiaq doesn’t disappoint and, mid-way through our long-term trial, we’ve had plenty of time to get to grips with the equipment on board our topspec model. this includes the wireless phone charging, which is an optional extra on other trims but comes as standard on the edition. It doesn’t actually work on my phone as it’s not QIenabled but worked a dream on my husband’s Samsung S7 – so simple to use it’s unbelievable and certainly enough of a blessing to push me to get a new phone.

I’m in two minds over the Front Assist feature though. this uses long-range radar technology to detect possible collisions into the back of other cars, warn the driver with a visible and audio alert and brake the car if necessary – in the right place and the right time, this technology could bring invaluable benefits but on a recent holiday in Somerset it kept activating on bends on country roads with hedges and scaring the life out of me. I’ve since checked the settings and it was set up for ‘late’ warnings too.

SUPPLIER DIRECTORY I’m also a little baffled still as to why the topspec model is only fitted with rear parking sensors, not front ones, despite their presence on the more recently launched Se technology trim.

But I’ve made good use of the built-in umbrellas hidden in the recesses in both front doors, giving rise to smug Mary Poppins-esque moments on rainy days, and I’m also grateful for the presence of the pop-up door damage protectors although at least four passengers have taken them for flimsy trim – something Skoda is far from known for. I do wish the driver who left a small dent in the Skoda’s driver-side front door at a supermarket car park one Saturday had had them fitted on their car too though…

Natalie Middleton

electric vehicle charging

Bynx Tel: 01789 471600 www.bynx.com

accident management Selsia

AlphaCity BMW i3 REX Whether it’s empty A-roads or the backdrop of a perfect sunset, the gloss of a car advert rarely reflects the sort of real-world conditions they face after leaving the showroom. the i3, which I’d seen purely as a luxurious and BMW-esque take on electric mobility, has proved in six months that it’s a rather talented pool car too.

Still an impactful design four years after launch, it pulled a crowd when it arrived at the office and the novelty never wore off. Despite some reservations about electric driving, it’s unchallenging to use, easy to park and spacious enough inside for its myriad uses across the company.

In many cases, it’s been a first exposure to electric driving, and it’s set a high benchmark.

Granted, it’s not compromise free. While most miles have been battery-powered, the tiny fuel tank means it’s not suited to long trips on the range-extender. however, with ultra low emission zones looming and little clarity on the future, it feels a fairly safe choice. While it won’t get the traffic-free city-slicking of BMW’s ad campaigns, it’s a good fit across business needs.

Claire Warman

Tel: 0845 468 6800 www.selsia-vac.co.uk

For more information, please contact Tracy Howell on 01727 739160 or email tracy@fleetworldgroup.co.uk

fleet insurance insureFLEET Tel: 0333 202 3133 www.insurefleet.com

SMR Autoserve Limited Tel: 0844 888 3001 www.autoserve.co.uk

driver licence checking TMC Tel: 01270 525 218 www.themilesconsultancy.co.uk

Jaama Tel: 0844 8484 333 www.jaama.co.uk

58 / fleetworld.co.uk

SUPPLIER DIRECTORY_Oct17.qxp_SUPPLIER DIRECTORY_Aug'07 02/10/2017 23:44 Page 2

FLEETW RLD SUPPLIER DIRECTORY contract hire, leasing & finance

daily rental

risk management

fleet management software

Tel: 0141 332 2626 www.acvm.com

Europcar Tel: 0871 384 0201 www.europcar.co.uk

Cardinus Risk Management Tel: 01733 426015 www.cardinus.com

Jaama Tel: 0844 8484 333 www.jaama.co.uk

ALD Automotive Tel: 0370 00 111 81 www.aldautomotive.co.uk

Enterprise Rent-A-Car Tel: 01784 221 300 www.enterprise.co.uk

ARI Fleet UK Tel: 0844 8000 700 www.arifleet.co.uk

Chevin Fleet Solutions Tel: 01773 821 992 www.chevinfleet.com

Alphabet (GB) Limited Tel: 0370 50 50 100 www.alphabet.co.uk

Arnold Clark Car & Van Rental Tel: 01786 468 700

Tel: 01484 551060

Bynx Tel: 01789 471600 www.bynx.com

Arnold Clark Vehicle Management 0845 2172 608 daysfleet.com

Promote your company here and online for just £500/year.

Venson Automotive Solutions Tel: 08444 991402 www.venson.com

www.arnoldclarkrental.com

www.virtualriskmanager.net

Civica UK Ltd Tel: 0117 924 2703 www.civica.co.uk/tranman

Lex Autolease

Tel: 0344 824 0115 www.lexautolease.co.uk Total Leasing Solutions for your business

Telephone 0113 250 0060

www.jct600vehicleleasingsolutions.co.uk

Contract Hire a Car Tel: 0370 218 8015 www.contracthireacar.com

Maxxia 020 7520 9450 www.maxxia.co.uk

Tel: 01792 222133 www.daysrental.co.uk

Tel: 01905 887884 www.bespokedrivertraining.com help@bespokedrivertraining.com

sgfleet Tel: 0845 154 0721 www.sgfleet.com

Fourways Vehicle Solutions Tel: 0344 8000 385 www.fvsl.co.uk

Promote your company here and online for just £500/year.

Enterprise Software Tel: 0161 925 2400 www.essl.co.uk

Zenith Tel: 0344 848 9327 www.zenith.co.uk

Nexus Vehicle Rental 0871 984 1947 www.nexusrental.co.uk

IAM RoadSmart Tel: 020 8996 9600 www.iamroadsmart.com

Drive Software Solutions Tel: 01438 317731

Thrifty Car & Van Rental Tel: 01494 751 550

Roadmarque Tel: 01792 824438 www.roadmarque.com

Full listings online at fleetworld.co.uk

www.thrifty.co.uk

fuel management

misfuelling

euroShell Card Tel: 0800 915 6021 www.shell.co.uk/euroshell

AFF Tel: 0844 879 4770 www.autofuelfix.com

SHB Hire Ltd Tel: 01794 511458 www.shb.co.uk

www.drivesoftwaresolutions.com

Sofico NV Tel:+3292018040

www.soficoservices.com

FLEET

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fleetw orld.c o.uk

telematics & tracking TMC www.quartix.net

TRACKER Network (UK) Limited Tel: 0845 604 6091 www.TRACKER.co.uk

Tel: 01270 525 218 www.themilesconsultancy.co.uk

Tel: 0870 013 6663

The Fuelcard Company Tel: 0845 073 0873 www.fuelcards.co.uk

Fleetmatics Tel: 0800 975 4566 www.fleetmatics.co.uk

Airmax Remote Limited Tel: 0333 358 3488 www.airmaxremote.com

BP Oil UK Ltd Tel: 0845 603 0723 www.bpplus.co.uk

MiX Telematics Europe Tel: 0121 717 5360 www.mixtelematics.co.uk

Trakm8 Tel: 0330 333 4120 www.trakm8.com

Teletrac Navman Tel: 0345 604 8813 www.teletrac.co.uk Tel: 0345 055 8555 Ctrack www.ctrack.co.uk

BOX Telematics Tel: 0330 333 4118 www.boxtelematics.com CanTrack Global Ltd Tel: 01908 330385 www.cantrack.com

www.navmanwireless.co.uk

AMBER CONNECT Tel: 01789 774413 www.amberconnect.co.uk

Telogis Tel: 0203 005 8805 www.telogis.co.uk

fleetworld.co.uk / 59

ADVERT_EVFW website_Jan17_Layout 1 03/08/2017 17:26 Page 1

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VFW_LEAD_Oct17.qxp_Layout 1 02/10/2017 23:19 Page 1

VAN

October 2017

FLEETW RLD

p68 Volkswagen’s Crafter gets rear and all-wheel drive to complete the range.

at a glance new entry...

MAN joins the light commercial vehicle market with the launch of TGE.

plus...

LDV goes electric, adding the EV80 to its growing van line-up.

vanfleetworld.co.uk

DAN_VFW_Oct17.qxp_Layout 1 02/10/2017 22:35 Page 1

review VFW editor Dan Gilkes plugs into the digital world this month for an electric attempt at the MPG Marathon...

Electric dreams You wait ages for an electric van to arrive and then two come along together. Okay, perhaps that’s not strictly true, but having spent a rather wet day in Ireland recently, driving LDV’s new EV80 zero emission commercial, I am now about to spend two days driving as economically as possible in a Renault Kangoo Z.E. 33, in the MPG Marathon.

Traditionally I have worn my lightest shoes in various diesel-powered vans on the MPG Marathon route. But with the changing public and fleet perception of diesel, we thought the time was right to see just how viable an electric delivery vehicle could be.

Unlike the combustion engine-powered competition, it will be necessary to top up the batteries after the first day of the 340-mile route, but we’ll be measuring the input and it should add a very interesting dimension to this year’s event.

Seasonal anticipation Driver’s licence checking company the Licence Bureau is advising companies to play it safe when tackling seasonal driver recruitment.

The firm’s managing director Malcolm Maycock said: “Just because companies are only employing drivers for an 8-10 week period over Christmas doesn’t mean that they should be tempted to drop their recruitment standards.

Companies should have in the back of their minds the problems when things go wrong, such as the recent crash on the M1, where the driver allegedly had a revoked licence but was still driving a company vehicle.”

For the full story and a five-point plan for safe seasonal recruitment, see this month’s Van Fleet World i.D.

Digital delivery This month sees the second issue of our new digital magazine, Van Fleet World i.D. Designed to complement the monthly issue of Fleet World, this innovative digital magazine delivers more news, more features and more road tests of all the latest light commercial vehicles.

With high-quality photography and video content, Van Fleet World i.D gives fleet managers a new perspective on the LCV world. The magazine can be read on a computer, tablet or smartphone and accessed through our main website at www.vanfleetworld.co.uk.

62 / vanfleetworld.co.uk

Don’t miss out on all the latest daily LCV news!

Visit our website vanfleetworld.co.uk

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ROAD_LDV EV80_VFW_Oct17.qxp_Layout 1 02/10/2017 23:01 Page 1

LDV EV80 LDV is to offer the full-electric EV80 in both panel van and chassis cab models, says Dan Gilkes.

SECTOR ELCV LOAD VOLUME 10.4m3 BATTERY POWER 56kWh GROSS WEIGHT 3.5 tonnes

DV is to launch a full electric version of its V80 van Though still mounted in the centre of the dash, the before the end of the year. The EV80 is powered by EV80 has a dedicated set of dials that show remaining a 56kWh ferric sulphate lithium battery that sits power and whether you are using or regenerating elecbeneath the standard vehicle’s load area. This drives tricity. That said, while the dials show that there is an elethrough a three-mode control system to a permanent ment of power generation while slowing, there is very magnet synchronous motor, delivering up to 92kW of little in the way of regenerative braking, so you do need power and 320Nm of torque. This provides an NEDC drivto use the service brake more than some electric vans. ing range of 127 miles.

However, the EV80 pulls well, even on the steepest of The EV80 will be available as a long wheelbase, hills and accelerates briskly on the flat. It will hit motormedium roof height panel van offering 10.4m 3 of load way speeds too, though that’s not the intended operating volume. It will also be available as a use, with only an electric whine to show chassis cab and LDV importer Harris that the driveline is working hard.

Group is able to provide dropside and As with most electric vehicles, there tipper bodies from body builders VFS is a price to pay. The EV80 starts at and CPD. Dealers can also specify Luton around £60,000 before the Plug-in Van and box bodies from JC Payne.

Grant. That said, you pay no Congestion Working within a gross weight of Charge or road fund licence with an 3.5-tonnes, the EV80 van has a payload of ELCV, so companies keen to embrace 950kg, while a bodied chassis cab should electric drive will no doubt be taking a provide around 900kg of load carrying closer look at the figures. ability. A combination connector allows All LDVs come with a five-year warthe vans to charge from a 20kW or 50kW ranty and Harris is still growing its three-phase power supply. The higher dealer network. The company is workinput is said to allow recharging in less ing towards having 60-70 dealers than two hours, making a mid-day top-up across the UK and Ireland eventually for a delivery vehicle a viable option. and has plans to have a UK base as Full electric EV80 The EV80 shares its body and cab well as its Dublin import centre in the delivers a relatively with the diesel-powered V80 vans, that coming years. relaxed drive, with plenty will move to Euro 6 power early next There are also plenty of additional of power and torque for year. They also share the high specificamodels to follow from LDV’s parent city centre, country roads tion of all LDV models, with standard air company SAIC, including a smaller conditioning, heated electric door mirelectric EG10, a range of pick-ups and and even the odd bit of rors, electric windows, daytime running SUVs, hybrids and vans powered by motorway work. lamps, eight-way adjustable driver’s hydrogen fuel cells. The EV80 is a posiseat and plenty of in-cab storage. tive starting point.

L

what we think

64 / vanfleetworld.co.uk

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VFW_ROAD_VW Crafter_Oct17.qxp_Layout 1 02/10/2017 23:22 Page 1

Volkswagen Crafter Volkswagen completes Crafter line-up with rear and all-wheel drive models, says Dan Gilkes.

SECTOR Large van LOAD VOLUME 9.3m3-18.4m3 POWER 102-177hp GROSS WEIGHT 3.0-5.0 tonnes

s promised at this year’s CV Show, when Volkswagen ket, VW is predicting that 55% of buyers will go for the introduced front-wheel drive versions of the all-new front-drive model, with 30% taking rear-drive and 15% Crafter van, the company has completed its large van 4Motion. The £1,650 automatic transmission is expected to line-up with the launch of rear and all-wheel drive models. account for 10-15% of UK customers.

Some vans won’t be available to order until next year, but As with front-drive models, there are three van lengths the completed range offers a wide variety of vans and chason offer, along with three chassis cab versions. The vans sis cabs to UK buyers. range from 9.3m3 to 18.4m3 load volume on the longest L5 Front wheel drive remains the preserve of 3.0 and 3.5body, while chassis cabs offer body lengths of up to 7.2m. tonne vans, along with 3.5-tonne chassis cabs. Rear-wheel The vans are offered in VW’s traditional Startline, Trendline drive will be offered at 3.5-tonnes and 5.0-tonnes, in both and Highline trim levels, while chassis cabs, in both single vans and chassis cabs, while 4Motion will and double cab format, will only be availonly be offered at 3.5-tonnes GVW. able in Startline trim. This could change Rear-drive 3.5-tonne vans will have sinhowever, if there is customer demand for gle rear wheels while the 5.0-tonne moda higher specification cab on conversions. els will get twin rear wheels. A super single As all Crafters have electro-mechanical rear tyre will be available on the heavier steering, the vans can be offered with a van towards the end of next year. On averhost of electronic driver assistance sysage, a rear-wheel drive van is around tems more commonly seen in the car 100kg heavier than a similarly-powered market. Standard equipment includes front-drive model, while the 4Motion vehiCity Emergency Braking, Driver Alert, cles loses 150kg to its front-drive cousins.

Crosswind Assist on panel vans, Adaptive A 122hp version of VW’s 2.0-litre TDI Cruise Control on higher trim models and engine joins the line-up, in rear-drive modPost Collision Braking. els only, alongside 140hp and 177hp All four engines deliver plenty of power motors. Front-wheel drive models come and both the slick six-speed manual and with the 102hp,140hp and 177hp engine, the excellent eight-speed automatic The addition of rear and while all-wheel drive Crafters will be transmission are easy to use. all-wheel drive models, offered with the 140hp and 177hp engines.

The cab is well laid out and well built, with the introduction Six-speed manual gearboxes are stanwith very low noise levels even at of the automatic dard across the range, with the eightmotorway speeds. There are plenty of transmission, lifts speed automatic transmission offered as in-cab options too, from satellite navian option on 140hp and 177hp frontgation to climate control, but even the Volkswagen’s big van to drivers, 177hp rear-drive models and the most basic vans have plenty of storage, a class-leading position.

177hp version of the 4Motion LCVs. Bluetooth and USB connectivity and a Though new to some sectors of the marfull height bulkhead.

A

what we think

68 / vanfleetworld.co.uk

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Official Fuel Consumption in MPG (l/100km) and CO2 emissions (g/km) for the PEUGEOT Expert Van range are: Urban 39.8 – 51.4 (7.1 – 5.5), Extra Urban 44.1 – 57.6 (6.4 – 4.9), Combined 42.2 – 55.4 (6.7 – 5.1) and CO2 176 – 133g/km.

MPG figures are achieved under official EU test conditions, intended as a guide for comparative purposes only, and may not reflect actual on the road driving conditions. Model shown is the PEUGEOT Expert Panel Van Professional Plus Compact. Data and information correct at time of going to print. ^Standard on Professional and Professional Plus models. *Available as a cost option on certain models. **Calls are free of charge from all consumer landlines and mobile phones. If you are calling from a business phone, you should check with your provider whether there will be a charge for calling an 0800 number.

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21/09/2017 15:26

VFW_BAROMETER_Oct17.qxp 02/10/2017 23:16 Page 1

BAROMETER Making sense of the surveys

Van study points to reduced confidence C onfidence and optimism have taken a hit following the EU referendum and the General Election, according to the Mercedes-Benz Vans Business Barometer.

The study, featuring benchmarked quarterly data from an independent sample of 2,000 van drivers, operators and fleet managers, revealed growing uncertainty over the wider economy.

The news was not all bad however. The majority (87%) of van operators canvassed remained confident that their business would grow over the next year, though that was down 3% between April and August. In London 92% of van drivers and owners were forecasting growth, but that dropped to 82% in the East of England.

Overall 47% of companies felt that they would be looking to increase staffing levels with more than half reporting that they would be investing in vans over the next 12 months.

The All-New Crafter.

The large van you can micromanage.

You asked for a way of tracking and minimising vehicle downtime. That’s why we worked with you to ensure each new Crafter has the option to be prepared for Telematics. We can also supply a customer-specific control unit and get you up and running with our own fleet management tool, ConnectedVan. Search ‘New Crafter’ or visit your local Van Centre to experience this game-changing van for yourself.

Volkswagen Commercial Vehicles. Working with you.

VFW_BAROMETER_Oct17.qxp 02/10/2017 23:16 Page 2

Interestingly, 44% of those asked thought that their business would become more reliant on vans over the coming year, as the trend towards online shopping, faster deliveries and a shift away from heavier goods vehicles continues.

“It is deeply concerning that business optimism has taken a dip, with congestion cited as a key barrier to growth.”

Steve Bridge, managing director at Mercedes-Benz Vans UK.

One of the biggest concerns for van operators remains congestion, with 30% of drivers and owners reporting that gridlock on our roads could prevent growth. Delivery businesses claimed that congestion was costing up to 15% of their working hours.

“It is deeply concerning that business optimism has taken a dip, with congestion cited as a key barrier to growth,” said Steve Bridge, managing director at Mercedes-Benz Vans UK.

At the end of August UK van sales up to 3.5tonnes were down by 2.8% year-on-year, though registrations in August were up by 1.5% against the same month last year. The strongest van sector is the mid-weight 2.0-2.5 tonne market, which has seen 11.4% growth so far this year. Smaller vans under 2.0-tonnes are down by 18.9% year to date. Pick-up sales continue to flourish, with the market up a further 14.4% in the year to August.

volkswagen-vans.co.uk/craftedbyyou

VFW_ROAD_MAN TGE_Oct17.qxp_Layout 1 02/10/2017 23:21 Page 1

MAN TGE MAN’s entry into the LCV arena can only be good news for operators big or small, says Neil McIntee.

SECTOR Large van LOAD VOLUME 9.9m3-18.4m3 POWER 102-177hp GROSS WEIGHT 3.0-5.5 tonnes

s an integral part of the global Volkswagen Group, wheel boxes (1,030mm for twin wheels). Front-wheel drive MAN is a well-established player in the UK truck and models have a rear loading height of 570mm, rising to bus markets. With the launch of the TGE, it is set to 670mm for RWD and AWD derivatives and 720mm for those take on the highly competitive light commercial vehicle sector with twin rear wheels. for the first time. Available as a panel van, chassis cab and Gross payloads are dependent on many variables, but as an chassis crew cab, TGE is essentially a re-branded version of example standard- and long-bodied front-wheel drive 3.0 and the award-winning, latest generation Volkswagen Crafter; and 3.5 tonnes start at 831kg and go up to a maximum of 1,331kg. that endows it with a pretty good pedigree from the get-go.

There’s one standard specification for TGE and it’s pretty With gross vehicle weights ranging from 3.0 tonnes to impressive. On top of the de rigeur electronic stability control 5.5 tonnes, TGE can be had with front- or all-wheel drive (incorporating hill start assist and cross wind assist) it from launch, with rear-wheel drive variincludes start-stop with regenerative brakants coming on-stream from mid-2018. ing, remote central locking, a solid steel There’s a choice of four power outputs bulkhead, nearside sliding side door, 270°from the 2.0-litre VW TDI engine – 102hp opening rear doors, driver’s seat with two(FWD/AWD), 122hp (RWD), 140hp way lumbar support, armrest and height (FWD/RWD/AWD) and bi-turbo 177hp adjustment, and a dual passenger seat with (FWD/RWD/AWD) – the 122hp unit is storage box. Entertainment and connectivreserved specifically for twin rearity is taken care of by an MAN Media syswheeled, rear-wheel drive models. tem with 5-inch screen, steering wheel A six-speed manual gearbox is standard controls, USB port and Bluetooth. across the drivetrains, but an eight-speed Just like its close relative, the Crafter, automatic ’box can be specified with the TGE is a very accomplished large panel van most powerful engine and with frontin every department. It drives beautifully wheel drive 140hp models, adding an extra with predictable handling, the ride quality £2,000 to the bill. The addition of AdBlue is excellent and the engines are refined is required to meet Euro 6 emissions levand well isolated from the cab. There is a MAN’s entry into the LCV els and an 18-litre tank is provided. plentiful supply of cubbies for storage and market with the TGE is a A choice of two wheelbases, three body the driver’s comfort is well taken care of natural step for the truck lengths and three roof heights provide by the supportive multi-adjustable seating. and bus manufacturer and panel van load volumes from 9.9m3 to The icing on the cake for many operaoffers operators even more 18.4m3, load lengths from 3,450mm to tors, however, will be the aftersales sup4,855mm and load heights starting at port that MAN can bring to the table. It’s choice when purchasing 1,726mm and peaking at 2,189mm. Maxbased on a truck culture set-up to minimise time rolls around. imum load width is 1,832mm across the downtime and interfere as little as possible board, reducing to 1,380mm between the with the smooth running of a business.

A

what we think

72 / vanfleetworld.co.uk

MKT_Risk management_VFW_Oct17.qxp 02/10/2017 22:46 Page 1

VAN

MARKET OVERVIEW Risk Management

Do you offer e-training as part of your programme?

Do you offer Post Accident Investigations training?

Are your training programmes Insurance Company approved?

Do you offer a licence checking facility?

Do your instructors carry out a driver eyesight test?

Do you offer Driver CPC Periodic Training?

Do you offer CPC Training?

Do you offer operator licence training?

Do your instructors provide a demonstration drive?

Service unavailable

Do you offer a classroom-based LCV driver training programme?

-

Do you offer an on-the-road LCV driver training programme?

Service provided

Do you offer risk assessment for LCV’s as part of your programme?

✔

Do you offer on-line LCV driver appraisal?

Key to services

Do you offer psychometric driver profiling?

FLEETW RLD

ALD Automotive

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

ARI

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

ALD Automotive

ARI

ARI is one of the UK’s leading fleet management providers, delivering complete fleet solution including maintenance, accident, rental and driver risk management services.

Specialising in complex operational van fleets, we currently manage over 46,000 vehicles for customers nationwide.

Our driver risk management service Riskmaster, has delivered safe driving, lower accident costs and increased productivity for numerous customers. ARI’s experience in designing tailored solutions that combine driver assessment processes with flexible training programmes will lead to a quantifiable ROI. ARI is committed to developing innovative technologies that will continue to set the benchmark for driver management in the UK.

The ALD Automotive group is the second largest vehicle leasing operation in Europe and manages over 1.4 million vehicles across more than 40 countries worldwide. Within the UK ALD is widely recognised as one of the industry’s leading service providers, with a proven portfolio of award winning products for major plc’s, small businesses and individual drivers alike.

As an integral part of ALD’s product range, our award winning DriveSafe programme offers a straightforward, practical and cost effective solution to help establish a lasting road risk reduction programme for all employees who drive on business. Utilising the expertise of specialist partners, DriveSafe provides a comprehensive and co-ordinated solution, all managed under ‘one roof’ and uniquely delivered via ALD’s threesixty online portal.

Contact: Matt Dale matt.dale@aldautomotive.com www.aldautomotive.co.uk

Contact: Jason Chamberlain enquiries@arifleet.co.uk

Tel: 0370 001 1181

Tel: 0844 800 0700 www.arifleet.co.uk

Want to know how much your commercial vehicle fleet costs to run?

Visit www.fleetworld.co.uk to gain greater control, with the all-new Fleet World Workshop webtools...

FLEETW RLD Comparator and calculator webtools for f leets

74 / vanfleetworld.co.uk

VFW SUPPLIER DIRECTORY_Oct17.qxp_VFW SUPPLIER DIRECTORY_Aug'07 02/10/2017 23:15 Page 1

VAN SUPPLIER DIRECTORY FLEETW RLD daily rental

Tel: 01792 222133 www.daysrental.co.uk Fourways Vehicle Solutions Tel: 0344 8000 385 www.fvsl.co.uk

contract hire, leasing & finance

racking systems

tail lifts

fleet management software

ALD Automotive Tel: 0370 00 111 81 www.aldautomotive.co.uk

Bott Ltd Tel: 01530 410600 www.bottltd.co.uk

Ratcliff Palfinger Ltd Tel: 01707 325571 www.ratcliffpalfinger.co.uk

Civica UK Ltd Tel: 0117 924 2703 www.civica.co.uk/tranman

Arnold Clark Vehicle Management

Full listings online at

Tel: 0141 332 2626 www.acvm.com

fleetworld.co.uk

DEL Equipment (UK) Ltd Tel: 01993 708811 www.del-uk.com

Chevin Fleet Solutions Tel: 01773 821 992 www.chevinfleet.com

Penny Hydraulics Tel: 01246 811475 www.pennyhydraulics.com

Promote your company here and online for just £400/year.

Teletrac Navman Tel: 0345 604 8813 www.teletrac.co.uk

Drive Software Solutions Tel: 01438 317731

www.navmanwireless.co.uk

www.drivesoftwaresolutions.com

TRACKER Network (UK) Limited Tel: 0845 604 6091 www.TRACKER.co.uk

Bynx Tel: 01789 471600 www.bynx.com

AMBER CONNECT Tel: 01789 774413 www.amberconnect.co.uk

fleetworld.co.uk

accident management Nexus Vehicle Rental 0871 984 1947 www.nexusrental.co.uk

Lex Autolease Tel: 0344 824 0115 www.lexautolease.co.uk

Arnold Clark Car & Van Rental Tel: 01786 468 700

Volkswagen Group Leasing Tel: 0870 333 2229

www.arnoldclarkrental.com

www.volkswagengroupleasing.co.uk

Enterprise Rent-A-Car Tel: 01784 221 300 www.enterprise.co.uk

Venson Automotive Solutions Tel: 08444 991402 www.venson.com

SHB Hire Ltd Tel: 01794 511458 www.shb.co.uk

Europcar Tel: 0871 384 0201 www.europcar.co.uk

Alphabet (GB) Limited Tel: 0370 50 50 100 www.alphabet.co.uk

Selsia

Tel: 0845 468 6800 www.selsia-vac.co.uk

telematics & tracking

Trakm8 Tel: 0330 333 4120 www.trakm8.com

Tel: 0345 055 8555 Ctrack www.ctrack.co.uk

Zenith Tel: 0344 848 9327 www.zenith.co.uk

www.quartix.net

Full listings online at

vehicle CCTV Telogis Tel: 0203 005 8805 www.telogis.co.uk

Exeros Technologies Tel: 020 8303 1188 www.exeros-technologies.com

Tel: 0870 013 6663

Full listings online at fleetworld.co.uk fuel management

STEPS

BP Oil UK Ltd Tel: 0845 603 0723 www.bpplus.co.uk

Tel: 01939 235900 www.avssteps.co.uk

euroShell Card Tel: 0800 915 6021 www.shell.co.uk/euroshell

TMC Tel: 01270 525 218 www.themilesconsultancy.co.uk

AVS Steps Ltd

van liners United Vanliners Ltd Tel: 01778 561900 www.unitedvanliners.co.uk

driver licence checking TMC

risk management IAM RoadSmart Tel: 020 8996 9600 www.iamroadsmart.com

Tel: 01270 525 218 www.themilesconsultancy.co.uk

VAN FLEETW RLD SUPPLIER DIRECTORY For more information, please contact Tracy Howell on 01727 739160 or email tracy@fleetworldgroup.co.uk vanfleetworld.co.uk / 75

SUZUKI VITARA

MAKE AN IMPRESSION ON YOUR BUSINESS

THE SUV THAT LOOKS AS GOOD AS IT DRIVES ALLGRIP 4-wheel Drive technology**, smartphone link audio and navigation†† are available whilst Bluetooth and DAB radio come as standard. Add a Euro NCAP 5-star safety rating and a high-performing 1.6 diesel or petrol engine, and you’ve got a nice addition to your business.

FIND OUT MORE: 01908 336130 CARS.SUZUKI.CO.UK/BUSINESS EMAIL: BUSINESSCARS@SUZUKI.CO.UK

CO2

MPG

BIK

P11D

106g/km*

70.6*

23%*

£15,284†

from

up to

from

from

5 REASONS WE’RE PERFECT FOR BUSINESS Dedicated in-house business team Over 150 Dealers nationwide Top-ranking reliability Award-winning range Lower lifetime running costs

Model shown Vitara Boosterjet S 1.4 petrol manual available at £22,749 on the road. Vitara S range official fuel consumption figures in mpg (L/100km): Urban from 44.1 (6.4) to 44.8 (6.3), Extra Urban from 56.5 (5.0) to 56.5 (5.0), Combined from 51.3 (5.5) to 52.3 (5.4). Official CO2 emissions from 128g/km to 127g/km.

Fuel consumption figures are based on an EU test for comparative purposes only and may not reflect real driving results. **ALLGRIP models only. ††SZ-T and SZ5 models only. *CO2 and MPG figures quotes are for Vitara 1.6 DDiS SZ-T diesel manual. †BIK and P11D figures quoted are based on Vitara 1.6 SZ4 petrol manual. BIK figure based on taxation rates for 2017/2018 tax year. P11D value is the sum of RRP (plus VAT) excluding First Registration Fee (FRF) and First Year VED/VEP. Information correct at the time of going to print. Terms and conditions apply, see: cars.suzuki.co.uk/business