Fleet World September 2016 by Fleet World Group

THE MINI CLUBMAN. A BOLD STATEMENT. For more information, please visit mini.co.uk/clubman.

MINI Fleet & Business Sales

Official fuel economy figures for the MINI Clubman Range: Urban 31.4-64.2 mpg (9-4.4 l/100km). Extra Urban 48.7-83.1 mpg (5.8-3.4 l/100km). Combined 40.4-74.3 mpg (7-3.8 l/100km). CO2 emissions 162-99 g/km. Figures may vary depending on driving style and conditions.

contents 06

How Brexit may affect sustainable tranport improvements.

THE MINI CLUBMAN. A BOLD STATEMENT. For more information, please visit mini.co.uk/clubman.

MINI Fleet & Business Sales

On the road in Kia’s new Optima Sportswagon.

34 54

SPOTLIGHT Skoda Kodiaq A day in the life of an RAC Fuel Patrol.

Director Jerry Ramsdale jerry@fleetworldgroup.co.uk Publisher Steve Moody steve@fleetworldgroup.co.uk Editor Alex Grant alex@fleetworldgroup.co.uk Business Editor Natalie Middleton natalie@fleetworldgroup.co.uk Features Editor Katie Beck katie@fleetworldgroup.co.uk VFW Editor Dan Gilkes dan@fleetworldgroup.co.uk

Mark Dickens of Renault discusses a few of the secrets of its success.

Sales Director Anne Dopson anne@fleetworldgroup.co.uk Sales Executives Darren Brett darren@fleetworldgroup.co.uk Claire Warman claire@fleetworldgroup.co.uk Circulation Manager Tracy Howell tracy@fleetworldgroup.co.uk Head of Production Luke Wikner luke@fleetworldgroup.co.uk Designers Samantha King sam@fleetworldgroup.co.uk Dan Desta daniel@fleetworldgroup.co.uk

Published by Stag Publications Ltd, 18 Alban Park, Hatfield Road, St Albans, Herts, AL4 0JJ tel +44 (0)1727 739160 fax +44 (0)1727 739169 email fw@fleetworldgroup.co.uk web fleetworld.co.uk

VAN FLEETW RLD

FLEET DASHBOARD

How contract hire and leasing companies are adding value for fleets.

LCV News, plus... DRIVEN: Volvo XC90 Commercial, Mitsubishi L200 SPOTLIGHT: Toyota Proace

STAG Publications

To subscribe to Fleet World visit: www.fleetworldsubscriptions.co.uk Certified circulation Jan – Dec 2015 18,052

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fleetreview As ‘dieselgate’ nears its first anniversary, Fleet World editor Alex Grant considers the complicated task of taxing tomorrow’s technology-rich company cars.

Redesigning the playing field? Autumn is MPG Marathon season at Fleet World, and preparations are well under way for this year’s event. Which also means it’s been a year since the (first) Volkswagen scandal broke, perhaps permanently souring the reputation of diesel engines in some parts of the market. Constant improvement Fleet buying habits haven’t Tesla now has a changed dramatically, though Model S with a competitive petrol and hybrid 380-mile range. options are starting to nibble away at the fringes of our diesel-weighted sector. As are ever-improving electric cars – Tesla now has a Model S with a 380-mile range. However, it’s plug-in hybrids which are driving what’s often called ‘electric vehicle’ sales, and the SMMT’s data shows three quarters of the 21,000 plug-ins registered to the end of July have a combustion engine. Hardly surprising; they’re a tax-efficient move for company car drivers with no range anxiety complications. But I wonder, are we over-incentivising PHEVs, at the cost of EV sales? Any electric driving is good news, but a PHEV’s real-world environmental benefits rely on frequent charging and, arguably, drivers who can live with short-range PHEVs can go fully electric. Which they might, given a suitable financial incentive over a plug-in hybrid. It seems HM Treasury agrees, and a consultation launched in August is seeking to better BiK-incentivise cars which are more likely to be driving on electricity. In turn, it wants to encourage manufacturers to build cars which rely less on petrol or diesel power, or avoid it altogether. What a task! It’s not as black and white as just using CO2 emissions, but proposals to also take electric range into account won’t solve the issue. A measure of off-battery fuel consumption would certainly be helpful, and differentiate between true ecocars and performance hybrids with 25-or-so miles of EV range. Perhaps we should be looking at the energy efficiency on electric power too? The mind boggles. Whatever happens, the choice available to drivers will only diversify as petrol, hybrid, electric and even hydrogen-powered cars make more and more sense. And, with our new MPG Marathon categories now offering a platform for the best performers to show their potential, this autumn’s event should throw up some fascinating results. Keep an eye on thempgmarathon.co.uk for the latest updates.

ALD Automotive • Fleet World

Visit the website thempgmarathon.co.uk and register to drive in the UK’s premier economy driving event, for FREE!

18-19 October 2016

04 / fleetworld.co.uk

MPG Marathon Heythrop Park Resort Oxfordshire, UK

Don’t miss out on all the latest daily news! Visit our new website fleetworld.co.uk

MPG marathon 2016

Ford NEWS

inbrief Upscale Edge SUV resets class benchmarks

Updated Kuga gains sporty ST-Line trim FORD’S new Kuga ST-Line joins the Fiesta ST-Line, Focus ST-Line and Mondeo ST-Line, offering sporty styling inspired by Ford Performance models, alongside powerful and efﬁcient EcoBoost petrol and TDCi diesel engines as well as sports-tuned driving dynamics. The new Kuga ST-Line will feature among Ford’s expanded SUV range and the most comprehensive Kuga line-up ever, including the sophisticated new Kuga and the upscale Ford Kuga Vignale, as well as the compact EcoSport and large all-new Edge. Kuga ST-Line delivers bold exterior and interior styling including unique alloy wheels and sport seat designs and a sports chassis with tuned suspension and steering. Powertrains will include Ford’s 120PS 1.5-litre TDCi diesel engine offering 64.2mpg and up to 115g/km CO2. Also available will be a 2.0-litre TDCi with 150PS and either front-wheel drive or Ford Intelligent AWD, offering from 60.1 mpg and 122g/km CO2; and 180PS with Intelligent AWD homologated to 54.3mpg and 134g/km CO2. Ford’s 1.5-litre EcoBoost petrol engine in 120PS or 150PS front-wheel drive form is expected to achieve from 45.6mpg and 143g/km CO2; and a 182PS Intelligent AWD version from 38.2mpg and 171g/km CO2. In addition to the new Kuga ST-Line, customers will later this year be able to order the stylish and sophisticated new Kuga that offers technologies including Ford’s SYNC3 communications and entertainment system.

Luxurious Kuga Vignale joins Ford line-up THE new upscale Ford Kuga Vignale will join the Ford Vignale range this year, joining the new Ford S-MAX Vignale, Ford Edge Vignale and Ford Mondeo Vignale. It will be available with a 1.5-litre EcoBoost petrol and 2.0-litre TDCi diesel engines. All Ford Vignale models feature standard SYNC3 communication and entertainment system with 8 inch touch screen enabling pinch and swipe gestures for the first time and also offer a premium audio system and front and rear ambient lighting. Other technologies include Blind Spot Information System, Traffic Sign Recognition, Lane Keeping Alert, Lane Keeping Aid and Driver Alert. The S-MAX Vignale, Edge Vignale and Mondeo Vignale also offer Ford Active Noise Control, which monitors engine noise in the interior, and directs opposing noise-cancelling sound waves through the audio system.

For further information on any vehicle in the Ford range please contact the Ford Business Centre on 03457 23 23 23, email flinform@ford.com, or visit www.ford.co.uk/fordfleet

Ford News Feature // 05

THE all-new Ford Edge upscale SUV delivers premium levels of comfort, sophisticated driver assistance features and classleading driving dynamics. It is available in Zetec, Titanium and Sport series, and with a choice of 180PS 2.0-litre TDCi diesel engine with six-speed manual transmission or 210PS biturbo 2.0-litre TDCi diesel with six-speed PowerShift automatic transmission; both engines deliver 48.7mpg, with 149 g/km CO2 emissions. The all-new Edge is well equipped as standard, offering Ford intelligent all-wheel drive, Active Noise Control, Pedestrian Detection, Ford DAB audio with SYNC connectivity, privacy glass and 19-inch alloy wheels. Other innovative features available include Adaptive Steering, which automatically optimises the steering response according to vehicle speed, making it easy to manoeuvre at low speeds, while remaining precise and intuitive at higher speeds; and Front Wide View Camera, which makes restricted visibility junctions or parking spaces easier to negotiate. The all-new Ford Edge sets new standards in its class for interior space, with class-leading secondrow head room of 1023 mm and shoulder room of 1536 mm and front row passenger space among the best in class. The ﬁnely crafted interior offers comfort and convenience features including heated and cooled front seats and a panoramic roof.

The World of Fleet

Brexit a “material risk” to air quality targets

he UK Government must commit to medium and long-term goals for sustainable transport and air quality improvements following the Brexit vote, a new report has said. Issued by the Environmental Audit Committee, the report criticised the Department for Transport’s focus on the economic benefits of investing in transport, its lack of clarity on current targets and future ambitions, and said the Government should still strive to meet European air quality standards despite leaving the EU. Committee Chair, Mary Creagh, said Brexit presents a "material risk" to air quality targets. The DfT is advised to provide a clear post-2020 plan to boost sales of ultra-low emission vehicles, including company car tax, and to investigate whether it should take legal action against Volkswagen following the ‘Dieselgate’ scandal.

06 / fleetworld.co.uk

SADLY, AT SOME POINT YOUâ&#x20AC;&#x2122;LL HAVE TO GET OUT. THE BMW 7 SERIES. DRIVING LUXURY. bmw.co.uk/7series

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WELLBEING.

Relax in a beautifully crafted, fully connected world. Ambient lighting, Bowers & Wilkins Diamond Surround Sound System and massaging Nappa leather seats, all controllable from the Touch Command passenger tablet, create an oasis of calm. BMW xDRIVE.

The intelligent, continuously enabled four-wheel drive system that delivers optimum grip and stability for confidence on any road surface. Available on selected diesel and plug-in hybrid models.

CORE.

The Carbon Core allows for an incredible power to weight ratio, giving the BMW 730d impressive figures of 60.1mpg (combined). And for even further efficiency, the new BMW 740e plug-in hybrid has CO2 emissions from just 49g/km, meaning BIK starts at 7%. VISION.

BMW Laserlight technology extends the headlightsâ&#x20AC;&#x2122; high-beam range to up to 600 metres, doubling the already impressive illumination range of the latest LED headlights.

BMW Fleet & Business Sales

bmw.co.uk/business

The Ultimate Driving Machine

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inbusiness

City of London Corporation bans diesel vehicles

he City of London Corporation has banned the leasing or purchase of new diesel vehicles for its 300‐strong fleet under a new procurement policy. Businesses are also encouraged to limit deliveries into the Square Mile, and the public authority is promoting the use of hybrid vehicles. It follows moves to reduce the corporation’s fleet size and use newer, cleaner vehicles, which are said to have cut NOx emissions by more than 40% and PM10 emissions by more than 50% since 2009. Industry‐led programme, LoCITY, which launched in January to help the 32 boroughs and businesses in the Capital to improve air quality by switching to cleaner vehicles, has welcomed the news: “The City of London Corporation is leading the way in helping to reduce emissions and improve air quality for all Londoners,” said project manager, Fergus Worthy.

New Discovery steps up

and Rover’s has previewed the ﬁrst all‐new Discovery since 2004 with a front‐end shot showing styling which echoes the smaller Discovery Sport. Details are sparse, but the newcomer could make use of Jaguar Land Rover’s four‐cylinder diesel engine, also recently introduced in the Range Rover Sport, as well as updated six‐cylinder units from the outgoing car. It arrives as calendar year‐to‐date sales for Land Rover total 47,441 units in the UK, up 21.7% on the previous year, of which 9,782 were in ﬂeet.

Intelligent Thinking Providers of Fleet Management Solutions through utilising intelligent telematics.

Designers, developers and manufacturers of market leading Fleet Management Solutions.

Visit www.trakm8.com for more information about Fleet Management Technology Telephone: 0330 333 4120 Email: info@trakm8.com Lydden House | Wincombe Business Park Shaftesbury | Dorset | SP7 9QJ | United Kingdom

inbusiness Free webtool shows EV business case

HMRC announces latest Advisory Fuel Rates

leets are being offered a free webtool which enables them to ﬁnd the business case for using electric vehicles, based on a huge range of speciﬁc criteria. Developed by the EU‐funded Incentives for Cleaner Vehi‐ cles in Urban Europe (I‐CVUE) project, the Decision Support Model allows users to compare the total cost of ownership of EVs with petrol or diesel alternatives. The criteria can be adjusted to suit the user require‐ ments and includes incentives and tax differences, compar‐ ative maintenance and electricity costs and other advantages such as inner‐city parking availability. Co‐ordinated by the Energy Saving Trust, I‐CVUE is aiming to reduce the CO 2 emissions of urban fleets by showing a business case for deploying electric vehicles. To find out more, visit: icvue.eu/register

MRC has released new Advisory Fuel Rates, effec‐ tive from 1 September, which introduce increases for some engine categories. This includes a 1p per mile increase for diesel engines with a capacity of more than 1,600cc. The new rates are 11p per mile for vehicles between 1,601cc and 2,000cc, and 13p for those over 2,000cc. Cars with engines of 1,600cc or smaller remain at 9p per mile. By contrast, petrol cars with an engine capacity of 1,400cc or less receive a 1p per mile increase, to 11p. Larger petrol engines are unchanged – 13p for vehicles between 1,401cc and 2,000cc, or 20p for those over 2,000cc. Hybrids are treated as petrol or diesel cars. Fleets can use the previous rates for up to one month from the date the new rates apply.

Zenith comments on sale rumours

enith has responded to reports that it has been put up for sale for £700m, commenting that the appointment of financial advisors is “good practice”. It follows an article in The Times that private equity firm HgCapital, which has a majority stake in Zenith, recently hired the advisory firm Evercore to examine its options. In response, Zenith’s CEO, Tim Buchan, said: “Zenith continues to enjoy very strong trading conditions. Strong organic growth has been driven by our continued invest‐ ment in innovation and our relentless focus on client service. This has been rewarded by significant client wins including our recent launch of the largest private company salary sacrifice scheme in the UK, and our first

pan‐European appointment since the establishment of our Auto Alliance partnerships. “Looking forward, there are a number of corporate ﬁnance options available to Zenith, including a reﬁnancing, given the market’s strong and longstanding support for the business. In this context, Zenith has been working with a number of advisors with Evercore taking the lead role. “As a private equity owned business, it is generally considered good practice to have an advisor working alongside us to maximise the benefits of their expertise.” At the end of 2013, HgCapital acquired Leasedrive in an exclusive transaction and then acquired Zenith through a bilat‐ eral transaction in early 2014 to merge the two companies.

trading places

out

Tom Brewer to head LeasePlan SME efforts LeasePlan has appointed Tom Brewer as network brand director, with responsibility for driving SME business. Brewer has worked for the company for 10 years, in a variety of roles. Most recently he was brand director for LeasePlan Go, where he launched a new SME proposition, extended the fleet beyond 12,000 vehicles, delivered record ancillary profits and recorded a record customer satisfaction score. He replaces Chris Tubbs who is leaving the firm after 20 years.

Terence Drane retires from FleetEurope FleetEurope co-founder and customer relationship director, Terence Drane, has retired after 24 years with the business. Drane co-founded the company in 1992, with chairman and CEO John Yarroll, and played a key role in the development of its daily rental and vehicle leasing divisions. He had previously held senior management and directorship roles at other large rental and leasing companies. Ian Diggins, who joined FleetEurope in June 2016, will assume Drane’s responsibilities for new business development and managing relationships with key clients.

Customer focus for Chevin appointment Chevin Fleet Solutions has recruited Amjad Razak as its new support team leader, in line with a continued drive to ensure widespread customer satisfaction as it continues to expand. As software support desk team leader, Razak will oversee an inhouse team providing support to customers. His appointment is the latest in a line of newcomers this year, most recently including Jack O’Mahony in a brand new software developer role, to facilitate ongoing design enhancements to its FleetWave management system.

12 / fleetworld.co.uk

BAROMETER Making sense of the surveys

We’ve pulled together the pertinent points from the myriad of research done in the fleet industry this month to give you a clearer view of what’s really going on...

road sign knowledge

Source: Kwik Fit

New research carried out on behalf of Kwik Fit has revealed substantial gaps in the average driver’s knowledge of the Highway Code, with many failing to understand road sign meanings. On average, only 79% of UK road signs were correctly identified by the drivers questioned. While 40% admitted that not being able to understand a sign or being confused over its meaning had led to problems on the road. The most common mistakes due to misinterpreting road signs were found to be breaking the speed limit (16%), braking suddenly (15%) and having to slow down, causing traffic to build up (9%). Perhaps recognising the gaps in their knowledge, 68% said that the driving theory and hazard perception tests should be re-taken every 15 years. Roger Griggs, communications director at Kwik Fit, commented: “Our research indicates that there are some clear instructions and safety warnings that drivers are not picking up on when out on the road. It would be a good idea for even those of us who have been driving a long time to make sure we really do know the correct meaning of road signs and markings.”

illegal tyre quality

Source: TyreSafe

Over 10 million UK motorists could drive a vehicle with an illegal and dangerous tyre this year, according to the results of a survey conducted by TyreSafe in partnership with Highways England. The survey of over 340,000 tyres as they were being replaced at 819 retail outlets revealed that an average of 27% of tyres are already illegal at the time of replacement. TyreSafe claims that could equate to more than 25% of the 37 million cars and LCVs on the UK’s roads being driven with an illegal tyre. The highest proportion of illegal tyres was found in Northern Ireland (36.5%), while the lowest was found in England (26.5%). 20% of all drivers surveyed admitted to never checking the condition of tyres. Tread depth must be at least the minimum legal limit of 1.6mm. A vehicle with an illegal tyre can cost its driver a £2,500 fine and three penalty points or an MoT failure. As the vehicle’s tyres are the only safety critical component in contact with the road, if it is unroadworthy the effectiveness of the vehicle’s braking and steering systems are significantly compromised.

for the latest daily news from the fleet industry, visit fleetworld.co.uk 14 / fleetworld.co.uk

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Luxury that never compromises safety

With an advanced VAI system that allows drivers to track vehicle alignment and aerodynamic sidewalls that minimise noise and vibration levels, the Ventus S1 evoÂ˛ delivers the promise of performance and enhanced fuel efficiency. Hankook Tyre UK Ltd, Fawsley Drive, Heartlands Business Park, Daventry, Northamptonshire NN11 8UG Tel: +44 1327 304 100 Fax: +44 1327 304 110

business inb

The start of something new? Launched in August, a trio of Government tax consultations could lay the foundations for significant changes in fleet operating costs. Natalie Middleton finds out how.

LEASE ACCOUNTING Why is the consultation being held?

How will it affect fleets?

In January the International Accounting Standards Board (IASB) published its new standard for lease accounting, known as IFRS 16. This becomes mandatory from 1 January 2019 and means all leased property, plant and machinery will need to be shown on the balance sheet, including operating leasing – which covers contract hire. Although initially this will only apply to public sector organisations and firms reporting to International Financial Reporting Standards (IFRS), HMRC says that for lessees adopting the new standard, the link between the accounting and tax treatment will be broken. As a result, changes will need to be made to the tax legislation for leases of plant or machinery.

Implementation of the IFRS 16 standard will not affect businesses that use UK GAAP as it currently stands, so HMRC is looking to cater for both groups but the possible loss of capital allowances could cause some concerns. In response, Colin Tourick, Professor of Automotive Management, University of Buckingham, said: “The Government has a job on its hands. Large companies will account for leases under the new IASB rules but most UK businesses won’t be affected because UK GAAP is not being changed. Yet the Government wants any new rules to work for every UK business. “One of the problems with an accounts-based approach is that it doesn’t allow the Government to incentivise companies to lease some types of asset, so hopefully they’ll opt for an accountsbased system with either a leasing allowance or capital allowances. The sums here could get tricky so it is encouraging to see that they plan to offer online calculators to ease this process.”

What is being proposed? HMRC has outlined four possible options, ranging from a simple status quo with minimal changes to preserve the effects of the current regime or a whole new accounts-based system for the tax treatment of leases of plant or machinery, with the prospect of a leasing allowance or capital allowances. HMRC added that it’s open to other possible approaches.

18 / fleetworld.co.uk

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FOLLOW YOUR HEART WITHOUT ABANDONING YOUR COMMON SENSE

MASERATI GHIBLI DIESEL. STARTING FROM £49,860 You know you have always wanted to own a Maserati. Now there is absolutely nothing to hold you back. The Ghibli Diesel is every inch a Maserati, featuring a gorgeous, coupé-like silhouette, luxury leather interior and with its economical yet potent diesel engine, 8-speed ZF automatic transmission, there are also plenty of rational reasons to justify your decision. www.maserati.co.uk

Official fuel consumption figures for Maserati Ghibli Diesel in mpg (l/100km): Urban 36.7 (7.7), Extra Urban 57.6 (4.9), Combined 47.9 (5.9). CO2 emissions 158 g/km. Fuel consumption and CO2 figures are based on standard EU tests for comparative purposes and may not reflect real driving results. Model shown is a Maserati Ghibli Diesel MY17 at £49,860 On The Road.

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SALARY SACRIFICE

COMPANY CAR TAX FOR ULEVS

Why is the consultation being held?

As announced at the Summer Budget 2015, the Government has become increasingly concerned about how growth of salary sacrifice schemes represents an increasing cost to the Exchequer and, “creates an uneven playing field between employees and employers who use such arrangements and benefit from the tax advantages, and those that don’t.” It’s also not happy about the tax advantages for employers running such schemes. The consultation covers growth areas including cars, health screening and the provision of assets such as mobile phones, TVs, computers and white goods. HMRC has confirmed that pension contributions, childcare vouchers and cycle-to-work schemes will remain untouched.

Despite progressively updated thresholds as cars have become more efficient, the CO2-based company car taxation system introduced in 2002 is no longer able to differentiate between the lowest-emitting models. That’s something the Government is looking to fix. Ultra-low emission vehicles (ULEVs), usually defined by sub-75g/km CO2 emissions and an electric range of at least 10 miles, now include a broad mix spanning electric, plugin hybrid, range-extender and hydrogen fuel cell vehicles under one category. This means plug-in hybrids qualify for the lowest sub-50g/km tax bracket, even though they have a limited electric range and can be driven mostly using their combustion engine. Several conventionally fuelled cars, like diesels, also now have CO2 emissions below 75g/km.

What is being proposed? The Government says its proposal does not prevent employers from providing BiKs to their employees through salary sacrifice, but it will remove the tax and NICs advantages that come from doing so. Employers can still use salary sacrifice if they wish and the taxation of BiKs will be unaffected if offered outside of the salary sacrifice arrangement.

How will it affect fleets? Limiting the Income Tax and National Insurance contribution advantages available through salary sacrifice car schemes would reduce their attractiveness to employees and hinder fleets from offering a valuable way of rewarding and retaining staff. In response, the BVRLA has pledged to make a strong case for salary sacrifice car schemes to receive special consideration as it highlights the benefits of such schemes to drivers: “The vast majority of staff receiving this valuable perk are in the basic income tax bracket and salary sacrifice schemes provide them with a unique opportunity to drive a newer, cleaner and safer car than they would otherwise,” explains chief executive, Gerry Keaney. “The new car sales generated by salary sacrifice schemes give a valuable boost to the UK economy and provide a more sustainable alternative to the older, more polluting grey fleet vehicles that staff might otherwise use for business travel.”

20 / fleetworld.co.uk

What is being proposed? To ensure that only the cleanest vehicles attract the lowest company car tax, the Government wants to look at adopting a secondary measure of efficiency, in addition to CO2, for the post-2020 period. For example, vehicles emitting less than 50g/km could also be categorised by five different bandings based on their electric range. This would incentivise models which can be driven longer distances without using petrol or diesel, encouraging more developments by carmakers in this field. The consultation will also look at two new ways of structuring ULEV bands, either with a large number of narrow bands, which taper gently between 0–75g/km, or smaller numbers of wider emission bands similar to the current ULEV bands thereby creating ‘cliff edges’.

How will it affect fleets? The new tax bands will be announced this autumn, and come into force in the 2020/21 tax year, potentially increasing tax charges for longer-cycle company cars. As businesses pay Class 1A NICs on employee BiKs, any increases in drivers’ company car tax bills would also impact on the business. The new system could also create added administration for fleet procurement, as highlighted by the BVRLA’s chief executive Gerry Keaney, who says: “The Government is right to explore whether zero-emission range could be used alongside CO2 emissions to produce a more effective set of company car tax bands, but it needs to ensure that any new system does not become too complicated.” Professor Colin Tourick adds: “The new system needs to include strong incentives to encourage company car drivers to take up ULEVs – incentives which don’t erode rapidly after the first year in a new car.”

inbusiness

Driven to distraction Investing in safety tech is useless without driver eduction, reckons The Insider.

t doesn’t seem to matter how much safety-related kit is installed in new cars, we continue to suffer from careless accident damage. It costs us many thousands of pounds each year, all of which could be much better used investing in new business lines. Even though our fleet policy allows us to take a significant deduction from salary for all incidents where there is no known third party, we still collect two or three each month. And of course, the amount collected is nothing compared with the repair damage and associated hire car costs paid out. The exasperating fact is that our overall safety record is actually quite good, with very few major claims, and the regular knocks and bumps are mainly niggling irritations which shouldn’t be happening. Cars come fitted with systems which brake when they detect the car in front is too close, avoid unwanted lane changes, give us night vision and make headlights work around corners. We can insist on parking sensors being fitted to all our company vehicles. All of this should help reduce accidents to a minimum, but only if the driver is concentrating. Our latest fleet policy update is that everyone must now reverse into car parking spaces. We had a couple of near misses on site, one of which I was unfortunate enough to witness but from a distance where I was powerless to stop it, which scared me witless at the time. A member of staff, who later admitted she was in a hurry, reversed out of a space without checking her surroundings thoroughly, just as another employee walked behind the car. Had one reverse parked, and the other stuck to the pavement, both of which were common sense, the incident wouldn’t have happened; but neither was concentrating. As part of my work role I sit on our Health and Safety Committee. As I walked around Head Office the other day, it struck me how many signs we had saying things like “walk, don’t run” and “caution – hot drinks”. These will have been appropriately placed

24 / fleetworld.co.uk

following a reported near miss. Yet many near misses are the result of a person not taking responsibility for their own wellbeing in the first place. They simply were not concentrating on the task at hand. And it’s the same in the vehicle. All these safetyrelated extras we may specify can’t prevent damage, or an accident, if the person who should be controlling the vehicle isn’t paying sufficient attention, if they are distracted. Driving seems to be viewed as something incidental which everyone does in an effort to get where they should have been ten minutes earlier. It’s an inconvenience and so that time must be doubled up to do other things at the same time – phoning, texting, whatever. A well known fleet personality starts his presentation, aimed at van fleets, by asking “what do you do for a living?” Invariably the answer is “I’m a plumber” or “I’m a florist” but never “I’m a driver”. Driving, as an activity, isn’t seen as a primary part of the employee’s role , even in his or her own mind. Perhaps we need to spend more time educating the driver, rather than simply providing them with the correct tools for the job? And that won’t be the odd bit of training here and there. It will have to be a constant drip feed of information repeated over and over because people have short memories. Maybe our company induction process will include a vehicle handover which includes tuition on the additional safety features on the car supplied. Remember when the popular view was that ABS braking meant you could brake later? We might budget for an advanced driving course, at the least a handful of e-learning modules. In subsequent months we could incorporate driving safety as regular subject matter within team meetings. I’ve come to the conclusion that although we may provide a car to the ultimate safe specification, until we start to promote the importance of driving as a work activity, we are largely wasting our money.

inbusiness

Back from the brink Renault dealers have achieved a remarkable turnaround in the latest Driver Power satisfaction survey, says Curtis Hutchinson, editor of Motor Trader.

ow's this for a turnaround? In the closing weeks of 2011 I joined a small group of journalists summoned to Renault UK's head office in Maple Cross. It was clear by the sombre faces of the PRs and managing director, as we were ushered in to the boardroom, that this was no pre-Christmas jolly. Serious matters were about to be discussed. Just how serious would have long term implications for all fleets and private customers running Renault vehicles. After personally serving everyone coffee, Renault's then-boss Thierry Sybord announced that he was immediately withdrawing five car lines including the Laguna, the brand's popular fleet model, as well as the Espace, Wind, Modus and Kangoo car. Furthermore, Renault issued 12 month termination notices to a third of its dealer network which would mean 55 showrooms exiting the franchise with the target of having just 135 to cover its fleet and retail needs. Renault in the UK had been haemorrhaging sales, which had halved in just five years, as it failed to address reliability issues and compete with the big boys in the mainstream. Fortunately Sybord had a recovery plan. Introduce a confidence inspiring four-year warranty package on new cars and raise the quality standards of the reduced dealer network. He also knew that a slew of models in the product pipeline would see the brand launch a new generation Clio, enter the EV market with the ZOE and finally grant a UK debut for the Twingo city car. Crucially it would also enter the sweet spot of the new car market with not one but two crossovers: the Captur and Kadjar. At this time of retrenching Renault also made what seemed like the bizarre decision to launch its cheap and cheerful Dacia retail brand, popular elsewhere on the continent, and make it mandatory for all its dealers to sell. All of this, and more, was encapsulated in the brand's GO5+ strategy which was deployed in 2013 as a five-year plan to deliver a combined Renault Groupe UK market share of over 5% in 2017 along with top performing dealer network and Top 10 ranking in the Auto Express Driver Power Survey. Less than five years on and the gamble has paid off. Last year the brand significantly outpaced the new car market with year-on-year sales up 14%, giving it a respectable 2.9% share of the new car market. The performance of its vans was even better, achieving a

26 / fleetworld.co.uk

new record of 25,458 registrations, a year-on-year increase of 40%. Both car and van sales are also powering ahead in the year-to-date. For a brand that had been staring into the abyss, Renault is now on the up and ideally placed to reap the fleet benefits with its next wave of new models including the all-new Megane and Scenic and the topend Koleos crossover. A crucial element in the turnaround has been the performance of the dealer network. After the purge the network faced a tough couple of years as dealers faced the challenge of re-engaging with customers, putting in place new customer care processes and building long term relationships. The network has since grown to around 160 sites with representation from some of the country's biggest dealer groups including the likes of Lookers, Bristol Street Motors, Arnold Clark and Glyn Hopkin. Furthermore, all showrooms are targeted to become swish new-look Renault Stores, a programme completed by over 130 outlets so far. However, even the most optimistic senior managers at Renault's head office must have been taken by surprise by the brand's performance in the recent Auto Express Driver Power Dealer Aftersales Service Satisfaction Survey. Renault displaced Lexus to take the top slot with a rating of 94.42%, while Dacia grabbed second place from Toyota with 93.75%. To put that into perspective last year Renault was rated a mid-ranking 12 and Dacia 13. The results are based on responses from retail customers but act as an important barometer for fleets who, after all, are using the same facilities. â&#x20AC;&#x153;This outstanding result demonstrates the progression of our vehicles and reaffirms our commitment to customer service throughout the entire lifespan of our cars. We are delighted to have topped the list, especially as this comes directly from our own customers," said Mark Crockett, director of total customer experience of Groupe Renault in the UK. "This ranking comes at a time when we are also selling a record number of vehicles in the UK. We strive to provide customers with the very-best ownership experience, and 94.4% of customers stating they have been satisfied with our aftersales service is proof of that.â&#x20AC;? Five years is a long time in the automotive sector and no-one walking out of that meeting on a cold grey day back in December 2011 could have predicted such a compelling turnaround.

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inbusiness

Q &A

Simon Lloyd, CEO of EV HUB Global, explains how the company’s network of charging ‘hubs’ will make life easier for electric vehicle drivers.

What is an EV Hub? It’s the 21st Century filling station that London needs right now, so important things like reducing pollution and mass adoption of electric vehicles can take place, quickly. Right now there are less than 1,000 rapid chargers available to the nearly 100,000 EV owners just in the UK. There are 50,000+ taxis that have to be off the roads of London by 2020; because they pollute or fall foul of new legislation. 2.97 million vehicles were registered for the first time in Great Britain during 2014, so if predictions that 50% of vehicles are EVs by 2025, guess how many will be on UK roads by then. We have been working behind the scenes for nearly seven years ready to rapidly roll out the 21st Century filling station. Somewhere where you can charge up, get a decent coffee and a pint of milk. What will you offer? The EV Hub is open to all EV drivers who want to rapid charge their EVs in a faster time than any other location. We are a full service facility so you can charge up and rest or do some work while the vehicle charges. Our pluggers are there to help make your day much better. Charge times now are around 30mins, but they will get much fast very soon. We have the best super chargers, so it’s only the battery of your EV that dictates the time to fill it up. New EVs available in 2017 have a 200300 mile range and have a 60kW battery. We’ll have 20 megawatt energy storage on site, so we won’t be a burden on the grid. We’ll draw night time energy for use in the day.

28 / fleetworld.co.uk

There are a number of different concept images for the Hub and the new version has even more solar on the building and uses a lot of solar glass to make it an all-weather facility. There is the HUBBA HUBBA and converted logistics facility close to Heathrow for eTaxis, eBuses and energy storage. How will membership work? There are three options. You can just come in to charge and pay by VISA or you can join as a member and book a place to charge at the time you want. Some of our locations will be close to well-known food stores so we can have your vehicle ready when you return from shopping. Some EV charging companies are asking for 15p a mile, we believe 5p a mile is reasonable for a full service facility. Petrol is around 12.5p a mile. On a fleet membership you can book your time to coincide with your break. At the large charging facilities known as EV HUBBA HUBBAs we will have full service cafeteria with the best all day breakfasts, chilaquiles con huevo, nasi goreng or even paratha with roti. We will even have some bays for flash charging for the new eBuses for private operators who need to enter central London – 300 miles in 20 minutes is now normal. If you’re a professional driver and you’re not looking at going over to electric then you’re not looking into this properly. The savings are so appealing whatever way you look at it. Where will the network be located? Phase one is London-centric because that is the most important strategically. I would expect in the next 18 months 10 to 12 in the London area, 20 each year after that and around 50 by 2020, over 200 by 2025. If [the Government] wants 50% [of new cars to be] EVs by 2025, it isn’t going to happen without infrastructure. I am loaded with sites, including at food stores, and gas stations I want to convert. Very soon it will be normal to see a EV HUB in your area and you will wonder where did all those smelly petrol filling stations disappear to.

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inbusiness

What I’ve learnt Chris McClellan, CEO and co-founder of RAM Tracking, on the challenges of developing a business.

There’s no such thing as a typical day Every day is different, as my role is still very much hands-on as well as strategic. I regularly meet with the management team and assist them with decisionmaking as well as meeting our external partners and customers. I also like to make sure I’m available for any internal members of the team that need my support or direction on anything. Each career route is different I had a keen interest in business from a very young age, starting with my very own milk round at the age of 13. At 17, I became interested in hardware/software, decoding car radios for a number of different garages in the West Yorkshire area. This was my first taste of working in the motor industry. I took on my first senior role in 1999 as a business development manager for a telematics company. It was here I discovered my passion for vehicle tracking, as I saw first-hand how much it helps businesses save vital time and money. With this knowledge, I took the decision to set up my own tracking business in 2004 and it’s grown year on year since then. Training staff brings its own reward It’s extremely rewarding seeing people succeed and grow within your own business. I’m a strong advocate of rewarding and promoting within and have already seen a number of my team start with entry-level jobs and very quickly move into key strategic roles. We have almost 4,000 customers nationwide, and I find it so rewarding when I see them achieve success, make savings and improve their business with the help of their RAM Tracking system. Keeping up with business growth provides its own issues The most challenging parts of the job are making sure that every department is balanced and working in sync with each other. We’re growing so rapidly as a business that scalability can be a real challenge,

30 / fleetworld.co.uk

specifically making sure that business operations are balanced with our sales department. Understanding customer/employee needs is paramount Recently, we took the decision for the business to undergo the prestigious Investor in Customers survey. The IIC surveyed both our customers and staff to understand if we’re meeting their expectations. This was the first time we have ever put the business through such an exercise and I was proud to find out that we were awarded two out of three stars for outstanding customer experience, and that we were only 0.1% off getting all three stars. Personally, a major highlight of my career was when I was awarded Entrepreneur of the Year in 2009 in the North England and Northern Ireland Business Awards. Measuring business performance provides major insights We have heavily invested in our CRM system, Salesforce, giving all of our staff clear visibility on how the business is performing. For me personally, I look at sales, how quickly we’re getting our tracking units installed, customer support metrics, case resolution times as well as business financials. Salesforce.com, our internal CRM, has had a huge impact on our business over the last few years. It has enabled complete visibility on the journey of prospects and customers who we work with, as well as giving us the ability to scale at a rapid rate and improve operational rigour throughout our whole business. Staff are your biggest asset A common mistake amongst entrepreneurs is undervaluing their staff and not seeing the importance of nurturing and developing them. I also think that some entrepreneurs take their eye off the ball once they start seeing the rewards coming in. Build a team with the best people you can find. Your people are instrumental in your business’s growth and achieving your aspirations, so hire the best.

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Drive ID Drive ID from Cellcontrol offers a solution to increasing concerns about driver distraction behind the wheel. If the solar-powered unit detects that the vehicle is in motion it sends a signal to the Cellcontrol app installed on the driver’s mobile devices, restricting access. Bespoke policies dictate the level of interaction that is allowed for each driver, although calls to emergency services are always supported. Price: on consultation from www.cellcontrol.co.uk

Écurie Ecosse Chronograph One of only 200 made, this Omologato timepiece pays homage to Écurie Ecosse F1 racing team founder, David Murray. The face is available in sunray metallic blue or white with blue details to symbolise the colours of the Scottish Saltire, and both designs feature a small Écurie Ecosse shield. High quality Swiss Quartz movement brings a desirable level of precision, reliability and accuracy. Price: £599 from www.omologatowatches.com

SHOFT When clipped onto a seatbelt, SHOFT eliminates the slack that naturally develops over the course of a long journey. The palm-sized device keeps the seatbelt tensioned across the pelvis and aligned with the seatback, helping to improve posture and alleviate backache. It also positions the user in the same position that crash-test dummies are in for car safety tests to help meet safety guidelines. Price: £24.99 for two units from www.shoft.co.uk

apps of the month

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Published by DVSA, this latest update offers complete access to the contents of the Highway Code, with a full search function to quickly pinpoint rules and information. Features include a series of interactive quizzes to ensure knowledge is up-to-date, as well as a stopping distance calculator, metric convertor and exclusive training videos. Price: £3.99 from iTunes Store

Cleverly utilising the littleknown pedometer feature installed on all next-generation iPhones (5S, 6, 6S and 6S Plus), Noom keeps track of the number of steps taken at daily, weekly or all-time best intervals. The option to share data helps to promote healthy competition and encourage a more active lifestyle for sedentary workers. Price: Free from iTunes Store

32 / fleetworld.co.uk

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SPOTLIGHT Skoda Kodiaq

Kodiaq Moment Skoda will add a flagship seven-seat SUV to its range next year, and Alex Grant reckons the newcomer has plenty of fleet appeal.

Petrol, diesel... plug-in? Skoda hasn’t confirmed the UK engine line-up, but the global range includes two diesel units and three petrols. The most economical option is the 148bhp 2.0-litre TDI, which is available with two or four-wheel drive and a DSG transmission, this returns a competitive 56.5mpg with CO2 emissions of 131g/km. There will also be a 188bhp version of the same engine, which gets four-wheel drive and a DSG as standard. Economy is helped by the relative light weight of the platform, which is shared with the Octavia and Superb, and by using optional driving modes to tailor engine responses. It’s also likely that Skoda will offer some form of plug-in hybrid eventually – the VisionS concept that previewed the Kodiaq had a 45g/km, 221bhp petrol-electric drivetrain – but this is only confirmed, so far, for the Superb.

34 / fleetworld.co.uk

FLEET FACT Skoda’s new SUV is named after the large Alaskan Kodiak (Koh-dee-ak) bear.

Luxuriously high-tech The Kodiaq is a flagship model, so there’s an extensive list of new technology available, some of which is new to the brand. Options include active cruise control and lane-keeping, climate control with a separate ‘zone’ for the rear seats, and adaptive dampers, as well as a simulated birds-eye view to help with manoeuvring into spaces. Depending on the trim level, the navigation system includes Google Earth connected services including Street View displays of the destination – it’s free for a year, but offered as a subscription afterwards. There’s a system onboard to transmit conversations from the front seats to rear occupants – useful for families – and Skoda is offering an app for remote monitoring and uploading routes to the navigation. Wireless phone charging and Android and Apple device integration is also available.

MPV practicality Similar in size to the Nissan X-Trail, this is Skoda’s first seven-seater, though five-seat versions will be available too. It’s claimed that an above-average share of its 4.7metre length is taken up by the passenger space, and it’s geared towards the rigours of moving children. The rear bench slides 18cm fore or aft to increase boot space, while spring-loaded door protectors help avoid chipped paint or damage to neighbouring cars. Moving heavy loads is just as vital, of course. So a powered tailgate is optional, the rear bench folds in two sections and cars with the optional folding passenger seat are particularly Ikea-friendly with their 2.9-metre load length from boot to dashboard. Typically Skoda, the boot capacity is the largest in its class, and the most powerful diesel can tow up to 2.5 tonnes.

What we think... With its focus on practicality and clever solutions for living, a seven-seat Skoda is long overdue – arguably the Alhambra would have fitted better here than it does at SEAT. But putting that flexibility into an SUV is a wise move, and the Superb’s success as almost a no-brainer option in its class suggests the Kodiaq could conquest drivers from premium brands if it’s priced cleverly. AG

fleetworld.co.uk / 35

MINI Clubman One D The Clubman’s core fleet model is an unexpected star of the range, says Alex Grant. SECTOR Lower Medium PRICE £21,375–£22,870 FUEL 72.4–74.3mpg CO2 99–104g/km

xtending a brand traditionally defined by a single model is no easy task and, a few years ago, MINI could have been accused of over‐niching itself with its two‐seaters, small estates and coupe‐crossovers. But not any more. Focusing on models the market expects and demands, its slimmer model range recorded a 44% increase in cor‐ porate sales last year, helped by a Clubman which can now target the growing premium C‐segment instead of aiming for the niche compact estate sector. The One D fills a big gap in that offering. It’s the first sub‐ 100g/km Clubman and puts MINI up against the fleet‐ weighted 1.5 and 1.6‐litre diesels used in its key rivals; the A3, 1 Series and A‐Class. It gets essentials such as naviga‐ tion, cruise control and MINI Connected as standard, and it’s competitively priced even with the £2,785 Chili pack over half of UK buyers opt for. MINI has always excelled at desirable low‐spec models and the One D is no exception. Its 1.5‐litre diesel engine produces a modest 115bhp, but feels almost as quick as the Cooper D’s 2.0‐litre and keener to rev. Short gear throws, weighty steering and small car agility add up to a more entertaining drive than its rivals. Despite its cheeky, if slightly awkward from some angles,

styling, the Clubman also does the sensible stuff very well. There’s a surprisingly large cabin, a competitive boot, low road and wind noise and far more settled ride quality than the smaller MINI hatch. The only form‐over‐function draw‐ back is the side‐hinged split tailgate doors, which need more space to open than a conventional hatch and com‐ promise rear visibility too. Granted, the Clubman will sell more for its emotional appeal than its functionality, but with an attractive entry‐ level option, MINI has a car which makes a case for both head and heart.

Ford S-Max Vignale The top-spec S-Max is more than just a trim level, explains Alex Grant. SECTOR MPV PRICE £33,395–£36,295 FUEL 35.8–56.5mpg CO2 129–180g/km

he automotive landscape is changing; an evolution highlighted by carmakers’ recent investment in services like car sharing, autonomous vehicles and connectivity. We’re heading for an era where the focus shifts from selling metal to selling mobility, in the wider sense, and Ford’s Vignale line is a step closer to it. So the S‐Max Vignale isn’t simply a top‐spec MPV. It’s also membership of a club, one which offers a more personalised dealer service, apps to keep owners informed and access to luxury breaks and experiences for those who tick the box. Convenience for busy people is part of the equipment list.

Of course, it helps that the underlying car is a great starting point. Traditionally attracting top‐weighted sales with its blend of practicality and driver appeal, it’s not a huge departure to consider an S‐Max at this price point. It’s more of a five‐seater with occasional rear seats than the true seven‐seat Galaxy but, aside from an SUV, there are few more desirable ways to move this many people at once. In the Vignale, they’re spoilt for comfort. The standard car strikes a great balance between ride and handling and, with its soft, hexagonal‐quilted leather seats and leather‐ wrapped dashboard, the S‐Max’s generously‐sized cabin is genuinely luxurious with only a smattering of plasticky switchgear denting the premium‐brand experience. However, there are fewer engine options. Ford’s 2.0‐litre diesel is only available with 180bhp or 210bhp, both equipped with the smooth‐shifting six‐speed automatic that really fits this car best, though a manual gearbox is available on the former. Double glazed windows and a sys‐ tem which cancels out road and engine noise mean either offer sublime high‐speed comfort. Picking the top‐spec S‐Max might not just be a case of adding equipment, but the car at the core of the mobility package is an appealing, if niche, offering.

Renault Megane dCi 110 The excellent new Megane is the icing on Renault’s recent brand renewal, says Alex Grant. SECTOR Lower Medium PRICE £17,900–£21,900 FUEL 76.3mpg CO2 96g/km

he pace of change at Renault is impressive. In a rela‐ car stability and confidence, and there’s barely any wind, tively short five years, it’s renewed and streamlined road or engine noise at motorway speeds, which reduces its product range and put a focus on service that’s fatigue on long journeys. now reaping rewards. In turn, this means the fourth‐ Inside, there’s a consistent use of soft‐touch plastics and generation Megane sits on solid foundations. aluminium accents, all versions get a digital instrument Of course, it has a slightly smaller role these days. Renault cluster and less frequently used functions are managed already has the Captur and Kadjar crossovers for upsizing through the touchscreen. Renault is expecting most UK Clio customers, and the stylish new Scenic is likely to drive cars to be either Dynamique Nav or Dynamique S Nav, the some demand towards the MPV sector when it arrives at the latter adding the 8.7‐inch portrait‐orientated infotainment end of the year. But this remains a core segment, and the screen, parking sensors and bigger wheels for £1,000. Megane feels ready to step back into the limelight. There’s no CO2 compromise for the wheel upgrade. That’s not to belittle the outgoing It’s all really well thought out. The version. Updated twice during its eight‐ portrait display can show navigation, year lifespan, it was reliable, drove well, media and the drive mode information and its 90g/km and 80.7mpg are still simultaneously, but air conditioning is among the best in the class. But even lairy still controlled by proper buttons. The RenaultSport versions couldn't lift desir‐ navigation shows average speed ability to match its rational benefits, and through roadworks, and the adaptive that was reflected in its residual values. cruise control option adds a display Today, Renault has a recognisable family telling you how far you are, in seconds, style, and the new Megane looks much from the car in front. Its keyless access bolder with its LED‐lined headlights and system is exemplary, too; unlocking oversized diamond cutting into the quickly as you touch the handle, and bumper. It’s longer than its predecessor, locking automatically as you walk away. but with shorter overhangs, and has the The only familiarity is the likely fleet‐ widest front and rear tracks and lowest favourite engine; Renault’s proven The Megane impresses roofline in its class. Segment‐above 110bhp 1.5‐litre diesel. While it’s not by reinventing this comfort and technology is the target. slightly less economical than the old car segment but by being It shows; front and rear head, leg and on paper, it’s plenty efficient enough on shoulder room is generous, the boot the road and one of the quietest, thoroughly competent relatively large at 384 litres and the smoothest small diesels in the sector. in everything it does seats are adopted from the Talisman, Low SMR costs, high residuals and the and great value for which replaced the Laguna in some forthcoming mild‐hybrid diesel will all fleets. A strong option. markets. Reassuringly weighty controls, bolster its fleet presence. The Megane is plus the extra width and length gives big back among the cream of the crop.

what we think

38 / fleetworld.co.uk

AW AR D

Kia Optima Sportswagon Kia’s first large estate car is a much-needed move into the mainstream, reckons Alex Grant. SECTOR Upper Medium PRICE £22,295–£30,595 FUEL 61.4–64.2mpg CO2 113–120g/km

ith its obsession for diesels and love of estate cars, Europe is a bit of an island in the global automotive landscape. Enough that the Kia Optima – a game‐changer for the brand in some markets – has only ever found a small corner of a segment that’s lost some of its gloss in recent years. Kia has always been aware of this. The Sportage is its high‐volume family car in Europe; the new model is selling at twice the rate of its popular predecessor, and this won’t tip the apple cart. But the first‐ever Optima estate is a savvy step into the mainstream for this part of the range. Volumes won’t be huge, but it’s a significantly bigger opportunity. Developed for and only sold in Europe, despite being built in South Korea, the Sportswagon is expected to quadruple UK Optima sales to a heavily fleet‐weighted 4,000 units. It’s absolutely the model to have, too – Kia says estates take three quarters of this segment’s fleet volume. Corporate aspirations are clear. It launches with three trim levels, all including TomTom navigation, cruise control and a reversing camera to bring them in line with key rivals. The only variation is the gearbox. Kia’s seven‐speed, The mid‐spec ‘3’ trim is the likely big‐seller, getting the dual‐clutch transmission is optional on the ‘3’ trim and larger navigation screen with upgraded Harman‐Kardon standard on the GT‐Line S; on paper it’s slightly less effi‐ audio and partial faux‐leather upholstery, cient, but the extra gear should help real‐ though the bodykitted GT‐Line S at the top of world economy while cruising. It’s a good FLEET FACT the range has plenty of user‐chooser appeal gearbox, quick and smooth to shift and with too. A performance GT version is confirmed, no kick‐down shudder, though it doesn’t and a plug‐in hybrid looks possible. The latest Optima unearth huge amounts of extra performance For now, though, UK buyers will only get from the engine when it does so. was previewed one engine, a 1.7‐litre diesel shared with the Kia is being reserved about sales splits for as an estate Sportage but upgraded from 117bhp to a less the two, but it sees strong take‐up for the concept car. lethargic 139bhp. That’s closer to rivals’ 2.0‐ automatic and the DCT has the added bonus litre engines and, thankfully, there’s limited of including selectable driving modes. A evidence of its relatively small capacity on the road; refine‐ luxury, perhaps, but the fixed‐rate steering on manual ment is impressive and, though it’s no performance car, it versions is a little light and slightly too sensitive around doesn’t struggle to haul itself up to motorway speeds. dead‐centre at high speeds, and there’s no option to have the selectable modes on the manual models. But it’s flexibility where this needs to be competitive, and the Optima achieves a lot despite sharing its footprint with the saloon. Boot capacity is larger than the Sportage and at the higher end of the class, with a low load lip and wide tail‐ gate for crossover‐shaming access. All of the essentials are present; handles inside the tailgate to fold the three‐piece rear bench, under‐floor storage for the tonneau cover and only a slight ramp to the load area when it’s all flat. However, the sliding luggage rail isn’t available on the ‘2’ trim, and only the GT‐Line S gets a powered tailgate. Which really leaves you finding details rather than deal‐ breakers here. The Optima isn’t the sharpest‐driving estate in its class, but not everyone wants that, and some of the cabin materials aren’t up to rivals – particularly the plas‐ ticky, under‐damped gearshift paddles on DCT versions. Otherwise, this once‐niche player has just made itself an option that’s impossible to overlook completely. A worthy competitor for a spot on our unique little automotive island.

40 / fleetworld.co.uk

what we think

highlights TomTom touchscreen navigation on all versions Competitive load area

The Optima is still short on engine options, but the Sportswagon is a sensible addition which looks, drives and functions competitively for this sector. It’s the bodystyle this car has always needed to make a mark on the European D-segment.

GT version launching in 2017

key fleet model Kia Optima Sportswagon 1.7 CRDi ‘3’ fleetworld.co.uk / 41

Lexus RX 450h The latest Lexus RX450h is an impressive all-rounder, reckons John Kendall. SECTOR SUV PRICE £46,995–£57,995 FUEL 51.4–54.3mpg CO2 120–127g/km

have to be honest and say that the prospect of £54,935 with the panoramic roof and paint. The range an RX 450h on my drive for a week did not fill me starts from £46,995 for the SE. with excitement. Looks that could frighten children The car has a longer wheelbase than its predecessor, and an SUV – could it be worse? But I soon learned that providing more cabin space and Lexus has introduced not everyone agrees. Some people just couldn’t get its Safety System+. The heart of this is a pre‐crash enough of it. safety system with brake assist that will apply the Back to the beginning and this is the fourth generation brakes if it thinks a collision in inevitable and the driver of Lexus’ large luxury SUV. It comes in two forms, the RX has not responded. The same radar and camera sensors 200t, powered by a 2.0‐litre turbocharged four‐ for this are also used for the adaptive cruise control. cylinder 235bhp petrol engine and the subject of our That same hardware also adds lane departure alert and test, the RX 450h. This model is powered by a combination lane‐keeping assist, as well as automatic high beam and of a 259bhp 3.5‐litre V6 petrol engine an adaptive high‐beam for the standard and a 165bhp electric motor, for which LED headlamps. Lexus claims a combined 308bhp. This The F‐Sport includes adaptive, features all Toyota and Lexus hybrid self‐levelling air suspension giving an knowhow, which means that the electric excellent mix of comfort and taut motor is always at work, helping to handling. I could go on about the long propel the car. An additional electric list of equipment, the dashboard motor in the rear transaxle provides a displays and much more, but I would more responsive E‐Four all‐wheel‐drive fill the whole page. system and re‐charges the hybrid On the road, the RX 450h is what you battery pack in recuperation mode. might hope for; a blend of fine refine‐ There’s also a sound generator to make ment and leather‐upholstered comfort. the car sound more sporty. Us Brits generally don’t like CVT trans‐ Like all Toyota/Lexus hybrid drives, missions because of the continuous it features a continuously variable engine note that results, but when it’s Effortless, comfortable, transmission (CVT) transmitting power the Lexus V6, the sound is worth listen‐ spacious, handles from the hybrid system to all four ing to. It’s deceptively quick too. It will very well and can be wheels. That hybrid system ensures always start off under electric power that emissions from such a powerful unless the battery is low, so a quiet extremely quick, petrol engine are very well contained getaway is guaranteed, and it has or impressively and as low as 120g/km giving it a 20% surprising reserves of power. When economical for such BiK tax rating. That must be an attrac‐ you want to make swift progress you’ll a large, powerful car. tion even for a car costing the £52,995 be doing it before you realise. All this of our F‐Sport test car – make that and 36mpg.

what we think

42 / fleetworld.co.uk

Set to save over £500,000* and improve UK air quality by quitting a conventional ﬂeet. By choosing petrol full hybrids over equivalent diesel models, Paul will save his company over half a million pounds in three years. Reduced BIK tax bills mean company car drivers will be on average £5,000 better off. Paul’s also said goodbye to a conventional ﬂeet, improving the air we all breathe.

Read Paul’’s story at toyotalexusﬂeet.co.uk

* Saving based on switching existing Honda ﬂeet to Lexus hybrids.

All-New

Renault MEGANE Feel the drive

4CONTROL – 4 Wheel Steering Technology Launch Control & Multi-Change Downshift 8.7” Touchscreen Multimedia System with Satellite Navigation To book your test drive, call the Renault Business Hub on 0800 731 7066 today. The official fuel consumption ﬁgures in mpg (l/100km) for the All-New Renault Mégane GT: Urban 36.2 (7.8); Extra ﬁgures. Fuel consumption and CO2 may vary according to driving styles, road conditions and other factors.

Urban 57.7 (4.9); Combined 47.1 (6.0). The official CO2 emissions are 134g/km. EU Directive Regulation 692/2008 test

SWOTTeam This month the SWOT Team analyses the strengths, weaknesses, opportunities and threats for the new SEAT Ateca against its closest rivals. Here is what they have to say...

Strengths

Weaknesses

Opportunities

Threats

GA New kid on the block. Sporty, premium feel and familiar SEAT cabin will appeal.

GA A well-established sector with Qashqai and its peers, so Ateca is a late arrival. SEAT won’t be on everyone’s radar in this segment.

GA There’s still enough thirst for a credible alternative in this sector. SEAT needs ‘bums on seats’ to maximise the opportunity.

GA Qashqai remains king and is at the top of many people’s shopping lists, and strong competition won’t help SEAT’s cause. Ateca isn’t the cleanest in terms of CO2.

AC A good looking vehicle. Plenty of soft-touch materials on the top half of the dashboard, they do get a bit hard and scratchy lower down but overall it isn’t a bad place to be. Shares the Leon platform, so rear legroom suffers, but boot capacity is the biggest here, and it’s the most dynamic to drive. MJ Ateca sits on Volkswagen Group’s ubiquitous MQB platform, which offers a good ride and great handling. The sharp exterior styling looks sporty whilst recognisably SEAT, and the interior is to a good standard. MW The latest addition to a very popular sector and is a credit to the designers.

46 / fleetworld.co.uk

AC The Ateca is quite late entering a very competitive segment and will have to work very hard to make an impact. SEAT has lost its way a little of late and has been overlooked by many who buy VW Group brands. MJ CO2 emissions are not class-leading and so whole life costs are higher than some, although certainly competitive overall. MW SEAT is not renowned for making great cars in this sector. As good as the Ateca is, it could have an uphill battle convincing end-users and fleet managers to take this car seriously.

AC Competitive in terms of BiK, even against the 99g/km CO2 Renault and Nissan. Over a three-year period the 40% taxpayer will save around £900 with the Renault and around £450 with the Nissan. MJ Most of SEAT’s volume comes from Ibiza and Leon. Ateca is far more than just a new addition to their range, the C-SUV sector is worth over 10% of the UK market and will lift brand awareness. The UK dealer network is stronger than ever so will welcome this car. MW Practical and flexible, this sector steals sales from five-door hatchbacks and estates. Owners of larger and even premium vehicles also choose SUVs.

AC The C-SUV segment is now one of the most competitive in the marketplace and has some extremely well-followed vehicles. The other main threat is getting customers to look at the brand and overlook its many rivals. MJ Ateca is up against a long list of strong competition, but benefits from being the new entrant and is sure to attract both retail and corporate business. MW There’s so much choice, all with a good level of standard spec and pricing, where do you start? The threats come from heavy discounts, which could have a knock-on for used prices. Manufacturers need not to panic.

Martin Ward (MW) Manufacturer Relationship Manager, CAP

SEAT Ateca

Gavin Amos (GA) Head of Valuations, CDL Vehicle Information Services

Mark Jowsey (MJ) Director, KeeResources KWIKcarcost

Strengths GA Sporty newcomer, premium feel, strong design. AC Looks good, largest boot in this group. MJ Great to drive, SEAT styling. MW Looks good.

Kia Sportage

GA SEAT isn’t on everyone’s radar in this sector. AC Latecomer to a competitive segment. MJ Competitive, not class-leading WLC. MW A new sector for SEAT, Ateca may have an uphill battle ahead.

Strengths

Kia Sportage ‘2’ 1.7 CRDi

GA A proven product; appealing styling, quality and long warranty. AC Great following and excellent RVs. MJ Strong RVs. High equipment levels. Significant demand. MW A popular nameplate.

GA CO2 far from class leading, which affects WLCs. AC BiK not the cheapest . MJ Emissions and economy not strong. MW Design not everybody's cup of tea.

Strengths

Renault Kadjar Dynamique Nav dCi 110

GA Clean, looks fresh, drives well and priced correctly. AC Good space, nice looking vehicle. MJ WLC leader here. Four year 100k warranty. Biggest boot in this group. MW The right car at the right time.

Standard equipment: • DAB/CD with BT/USB/Aux • Sat nav with 7-inch touchscreen • Cruise control & speed limiter • Parking sensors (rear) • Reversing camera • Dual-zone climate control • Auto lights/wipers/dimmer • 17-inch alloy wheels • LKA/HBA/TSR Optional equipment: • Metallic paint £545

GA Qashqai is Kadjar’s biggest issue. AC Not as dynamic to drive. MJ Some cabin plastics could be better. MW Outdated reputation of badly built Renaults.

OTR: £22,095 P11D: £22,040 Fuel: 74.3mpg CO2: 99g/km RV*: £8,600 (39%) BiK: 19% SMR: £1,825 Fuel costs: £4,109 Insurance: £2,430 Finance: £2,975 NI: £1,916 VED: £0 Cost per month: £743

Strengths

Nissan Qashqai N-Connecta 1.5 dCi 110

Weaknesses

Nissan Qashqai

Standard equipment: • DAB with BT/SD/USB/Aux-in • Sat nav with 8-inch touchscreen • Cruise control & speed limiter • Parking sensors (rear) • Dual-zone climate control • Auto lights/wipers/dimmer • 17-inch alloy wheels • AEB Optional equipment: • Metallic paint £575 • Keyless, powered tailgate £765

OTR: £22,050 P11D: £21,995 Fuel: 61.4mpg CO2: 119g/km RV*: £9,025 (41%) BiK: 23% SMR: £2,017 Fuel costs: £4,972 Insurance: £2,205 Finance: £2,969 NI: £2,276 VED: £60 Cost per month: £765

Weaknesses

Renault Kadjar

SEAT Ateca SE (+Nav) 1.6 TDI Ecomotive OTR: £22,425 P11D: £22,370 Fuel: 64.2mpg CO2: 113g/km RV*: £8,750 (39%) BiK: 22% SMR: £1,990 Fuel costs: £4,646 Insurance: £2,100 Finance: £3,020 NI: £2,223 VED: £60 Cost per month: £770

Weaknesses

Andy Cutler (AC) UK Car Editor, Forecast Values Glass’s

GA The king of the sector. Awareness. AC The original and the benchmark. MJ Excellent CO2 and MPG. Stylish facelift. Strong credibility. MW Constant improvements, it gets better with age.

Weaknesses GA Some might want an alternative. AC Not as dynamic to drive as the SEAT. MJ Needs optional 17-inch wheels for 99g/km CO2. Over-complex range. MW Many are looking for an alternative.

OTR: £23,810 P11D: £23,755 Fuel: 74.3mpg CO2: 99g/km RV*: £7,875 (33%) BiK: 19% SMR: £1,680 Fuel costs: £4,109 Insurance: £2,550 Finance: £3,207 NI: £2,065 VED: £0 Cost per month: £821

Standard equipment: • DAB with BT/USB/Aux • Sat nav with 7-inch touchscreen • Cruise control & speed limiter • Dual-zone climate control • Auto lights/wipers • 17-inch alloy wheels • Keyless entry/start • LDW/HBA/TSR Optional equipment: • Metallic paint £525 • Parking sensors (front/rear) £400

Standard equipment: • DAB/CD with BT/USB/Aux • Sat nav with 7-inch touchscreen • Cruise control & speed limiter • Dual-zone climate control • Auto lights/wipers/dimmer • 18-inch alloy wheels • Keyless entry/start • LDW/HBA/TSR/AEB Optional equipment: • Metallic paint £550 • 17-inch alloy wheels (No cost)

* 3yr/60k

fleetworld.co.uk / 47

The perfect balance of style and substance The All-New Alfa Romeo Giulia The latest entrant to the compact executive saloon segment pairs race-inspired style and performance with a host of fleet-friendly features to deliver both an emotional and a rational solution for company car drivers

ith over 105 years’ experience of producing cars that offer seductive Italian style and an exhilarating driving experience, Alfa Romeo has a rich heritage in driving pleasure. Now the next chapter in Alfa Romeo’s future is opening with the launch of the All-New Alfa Romeo Giulia, which marks the rebirth of the brand. Wearing a new logo to demonstrate Alfa Romeo’s renaissance, the Alfa Romeo Giulia is the ﬁrst of eight AllNew Alfa Romeos debuting through to 2020, and embodies the brand's ‘La meccanica delle emozioni’ (the mechanics of emotion) spirit, bringing the perfect balance of stunning design and performance along with quality and technology. The All-New Alfa Romeo Giulia marks the brand’s return to a rear-wheel drive architecture to ensure perfect 50/50 weight distribution and reinforce the driving pleasure and dynamics associated with the Alfa Romeo name. But it’s not just the All-New Alfa Romeo Giulia’s emphasis on lightweight,

0800 652 5289

“The launch of the Giulia marks the rebirth of the Alfa Romeo brand.”

perfect weight distribution and handling agility that make it stand out. Efficient, all-new powertrains, advanced safety features and class-leading specification are also highlights of the model, and just some of the reasons why The All-New Alfa Romeo Giulia scooped the ‘One To Watch in 2016’ accolade at this year’s Fleet World Honours with judges branding the new sports saloon “an exciting addition to the sector”. Taking the lead on safety, efficiency and equipment The line-up brings a range of four advanced engines paired with a ZF eightspeed automatic gearbox: 2.2 litre turbo diesel with either 150hp or 180hp, 2.0 200hp Petrol and a 2.9 V6 Bi-Turbo 510hp Petrol engine in the range-topping Quadrifoglio version. From the fleet perspective, it is the two diesels that will really bring a best of both worlds approach, delivering CO2 emissions of only 109g/km with a power output up to 180hp, giving exemplary driving performance coupled with impressive economy.

alfaromeo.co.uk/fleet alfaromeo.ﬂeet@alfaromeo.com

2016 HONOURS

One to Watch Alfa Romeo Giulia

The Alfa Romeo Giulia scooped the ‘One To Watch in 2016’ accolade at this year’s Fleet World Honours as judges branded the new sports saloon “an exciting addition to the sector”.

The All-New Alfa Romeo Giulia offers a high level of specification on its five trim levels – The Alfa Romeo Giulia, Super, Tecnica, Speciale and Quadrifoglio. Standard specification includes 16-inch alloy wheels, dual-zone climate control, the Alfa™ D.N.A. rotary driving mode selector, 3.5” TFT colour cluster instrument panel, Connect 6.5” display infotainment system with DAB plus MP3, USB and Bluetooth® connectivity, 8-speaker audio system, rear parking sensors and cruise control. Safety is also a prominent feature of the new model and standard equipment includes a number of proficient active safety systems, including Forward Collision Warning (FCW), Autonomous Emergency Brake (AEB) with pedestrian recognition, Integrated Brake System (IBS), and Lane Departure Warning (LDW). Helped by such leading-edge technology, The All-New Alfa Romeo Giulia was awarded a prestigious Five Star Euro NCAP rating, achieving a 98% protection result for adult occupants – the highest score ever achieved by a car, despite the introduction of a more severe Euro NCAP evaluation system in 2015.

The All-New Alfa Romeo Giulia Tecnica The All-New Alfa Romeo Giulia’s value for money is further enhanced by the generous specification offered by the Tecnica trim which is available with both diesels and is tailored for the company car driver, bringing features including power seats, climate pack (cooled glove box, rear air vents, athermic windshield and air quality system) and privacy glass. It also adds in a driver assistance pack featuring front and rear parking sensors and rear view camera with dynamic gridlines. Cost effective pricing Rounding off The All-New Alfa Romeo Giulia’s practical attributes is its cost-effective pricing, which starts from £28,995 (P11D Price) – while the fleet driver-focused Tecnica trim starts at £30,940 (P11D Price) for the 2.2 150hp Diesel, BIK liability is just 21% (2016/2017) for both the 150hp and 180hp engines. The result is a sports saloon with a compelling proposition to sway both fleets and drivers.

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MPG marathon

MPG Electric Vehicles

A new era for electric vehicles? Daimler’s electric truck hints at near-future electric cars with longer ranges and much faster charging, explains John Kendall. Achieving the impossible? Battery technology is moving on apace. Until recently, the prospect of a battery electric heavy truck was more‐or‐less impossible, because the weight of the battery pack would have reduced payload to an unacceptable extent. But Daimler’s Urban eTruck, claimed to be the irst 26‐tonne gross vehicle weight (GVW) heavy truck with a battery‐electric driveline, shows there’s plenty of potential for the technology. On display at its debut at the IAA Hannover Truck Show will be a three‐ axle heavy‐duty urban distribution vehi‐ cle, based on the Mercedes Antos heavy truck range. A production version is not expected to appear until around 2020.

Scaleable performance Electric drive comes from a modi ied ZF electric drive axle from a hybrid bus. This features two liquid‐cooled traction motors mounted inboard of the brake assembly. Each can produce up to 168bhp with maximum torque of 369lb/ft, while offering regenerative braking resistance of up to 180kW. With reduction gearing, up to 8,113lb/ft of torque is available at each rear wheel. Additional drive axles can be added if required, and lighter two‐ axle versions could also be produced. The truck has a design range of around 124 miles fully charged, enough

50 / fleetworld.co.uk

for a day’s operation for a vehicle covering an urban distribution route, reckons Mercedes. The company says that this includes the use of air condi‐ tioning and ancillaries.

Lighter, cheaper batteries Factoring in a European Commission weight allowance of an additional 1,000kg for alternative fuel vehicles to help compensate for the weight of the batteries could mean that the actual payload allowance would only be reduced by 700kg compared with a diesel‐powered model. Total battery weight is said to be 2,500kg. Mercedes expects battery technology to continue rapid development in the next few years, raising energy density even further. This could result in the payload penalty being reduced much further or eliminated altogether, before production begins. Mercedes also expects the cost of batteries to come down by a factor of 2.5 between 1997 and 2025, cutting cost from €500/kWh to €200/kWh. Over the same period, energy density is expected to rise by a similar factor, from 80Wh/kg to 200Wh/kg. All this is good news for smaller EVs with a prospect of far greater range in the next few years. A realistic range of 200 miles for ordinary production electric cars and light CVs would be a

game changer, practically eliminating ‘range anxiety’. Without an engine and gearbox there is space under the cab for one lithium‐ion battery in the eTruck. The other two batteries are also itted between the chas‐ sis rails under where the body would be itted. Mercedes quotes total battery capacity of 212kWh – equivalent to almost 10 Renault ZOE batteries.

Faster charging The truck comes with a Combined Charging Standard (CCS) connector, as used by most European manufactur‐ ers, for rapid charging at up to 150kW – three times the speed offered by many of today's EVs, and faster than Tesla's Superchargers.. While the maximum rapid charging via CCS in Europe is 50kW, Mercedes expects 100kW to become available soon. Using this, it should be possible to re‐ charge a set of batteries in two hours. Similarly this would offer far shorter rapid charging times for electric cars designed to accept the higher‐ powered charging. It also offers 20kW AC charging via the commonly used Type 2 connector, taking ten hours to fully charge. These are also technologies which can be applied to cars – most of which only offer 3.6 or 7.2kW AC charging, relying on a DC connection to top up faster.

thempgmarathon.co.uk

ALD Automotive â&#x20AC;˘ Fleet World

MPG Marathon 18-19 October 2016 Heythrop Park Resort Oxfordshire, UK

MPG marathon 2016

WE WANT

YOU! to drive in this yearâ&#x20AC;&#x2122;s event

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MPG marathon

MPG Engine Technology

Where next for the combustion engine? Despite the headline-grabbing move to electromobility, there’s still huge untapped potential for efficient combustion engines, explains Chris Pickering.

“The biggest issue facing car companies is the Real Driving Emissions (RDE) tests, which are going to be phased in from September 2017.” 52 / fleetworld.co.uk

Focusing on emissions

The biggest issue facing car companies is the Real Driving Emissions (RDE) tests, which are going to be phased in from September 2017. Diesels, in particular, are heavily reliant on their aftertreatment systems, which work best in a relatively narrow band of operating conditions. That means it’s going to be far harder to achieve the required results outside of the current laboratory conditions. “It’s a signi icant challenge to meet the RDE emissions with a diesel engine,” comments Adrian Greaney, director of engines at Ricardo (pictured). “That’s being addressed, but it will have cost impli‐ cations. At the same time there are some quite signi icant ef iciency improve‐ ments coming through on petrol engines. For leet operators that means they will have to clock up a higher annual mileage to merit the upfront cost of diesels.” Selective catalyst reduction (i.e AdBlue) systems are set to become more common on diesels, but that’s not all. There’s a lot of research into lean burn petrol engines, which use techniques such as corona discharge ignition to allow the engine to operate at very high air‐to‐fuel ratios. The downside is that this increases NOx production, so we could well see SCR systems coming to petrol engines. It’s also likely that direct injection petrol engines will increasingly adopt particulate ilters, as used on diesels. The good news is that they should be able to regenerate passively during normal driving, so it’s unlikely that we’ll see a repeat of the DPF issues encountered on diesel engines.

Blurring the lines The boundary between petrol and diesel is likely to blur in other respects. Manu‐ facturers have been experimenting with gasoline compression ignition (GCI) concepts for over a decade. Essentially, this comes down to burning petrol in a diesel‐like process, offering the rela‐ tively clean chemistry of petrol combus‐ tion with the inherent ef iciency of diesel’s compression ignition. The downside is it’s quite tricky to control, so we may even see dual‐fuel engines, where a small amount of diesel is injected to precisely trigger the combus‐ tion of petrol or natural gas. In the more immediate future, some manufacturers are turning to the Atkin‐ son or Miller cycles, where advanced valve timing is used to extend the expan‐ sion stroke relative to the compression stroke. This requires reasonably sophis‐ ticated valve gear, but it’s possible with a conventional petrol engine. There are more radical options ahead. Split‐cycle engines, for instance, pair the cylinders ‐ using one for compression and one for expansion with a port between the two. This allows the engine to ire once every rotation (as opposed to every other rota‐ tion with a normal four‐stroke). In theory, this could lead to a step change in ef iciency, but it will be decades away if it ever happens.

Electrification Added boost Electrical compressors can aid downsized turbocharging systems, as in Audi’s SQ7.

There’s no doubt that electri ication will play a major role, but not always in the way that you might think. We’re already beginning to see an increase in the number of micro hybrid systems. These don’t capture enough energy to assist with the propulsion, but they can be used to power various electrical systems on the car at far lower cost than a full hybrid system. One of the most promising options is electrically‐assisted turbocharging. There are a number of ways of doing

this, but the most popular route so far – as seen on the Audi SQ7 – is to use a small electric compressor to aid one or more conventional turbochargers. The idea is not generally to run the compressor all the time, but rather to provide an instantaneous boost while the turbochargers are spooling up. “These e‐boosters basically aid the response of conventional turbochargers at low‐speed, low‐load conditions,” explains Chris Brace from the Advanced Propulsion Centre. “That’s really impor‐ tant, because transient response is one of the main limitations on how far you can downsize a turbocharged engine.” Proof of just how far you can go with electrically‐assisted turbo‐down‐ sizing is provided by the Volvo S60 Drive‐E demonstrator from 2014, which produced 450 hp from a 2‐litre inline four.

Connected technology

Don’t underestimate the value of data. Fleet operators have already reported considerable bene its from using telematics monitoring systems like Ashwoods Lightfoot. In the future this could go a step further with ‘virtual horizon’ systems synchronised with the vehicle’s route. “If you’ve got a hybrid system you can manage the energy storage much more ef iciently if you know the route ahead,” Brace explains. “Say, for example, the car knows it’s going to drive down a long hill with no traf ic in a couple of miles’ time. That means it will have the opportunity to charge the battery so it could perhaps rely more heavily on electric propulsion in the meantime. “It could also help to manage the emis‐ sions control more ef iciently. For instance, scheduling DPF regenerations or urea injections at the optimum points could help to reduce fuel consumption and servicing requirements.”

fleetworld.co.uk / 53

MPG marathon

DAYIN THE LIFE...

Richard Broad > RAC Fuel Patrol

RAC Fuel Patrol, Richard Broad, gets ready for a busy day of refuelling...

54 / fleetworld.co.uk

It’s one of the most common breakdown callouts, but misfuelling needn’t live up to the horror stories. We took a ride with one of the RAC’s Fuel Patrol team to find out more.

ew motoring problems are quite as frustrating as realising you’ve put the wrong fuel in the tank. Not only for the potential damage, but also the prospect of having to own up to it. Yet it’s probably more common than you think; misfuelling is one of the top 10 reasons for RAC callouts. In 2015, the RAC’s Fuel Patrol team (some of whom will be supporting competitors in this year’s MPG Marathon) attended 30,000 incidents. Most involved unleaded in diesel tanks, because it’s much easier to get the thinner nozzle into the large diesel tank aperture opening. Around a third are business customers; either company car drivers with RAC cover, or motorists covered under schemes such as Motability. “If you try really hard, you can get a diesel nozzle into an unleaded tank, you do see it, but we wouldn’t recommend it,” says RAC Fuel Patrol Richard Broad. Broad has been a Fuel Patrol for ive years, following four years as a roadside patrol, so there isn’t a lot he hasn’t seen. Part of a 30‐strong team, Broad and his specially‐equipped Renault Master van are based out of Weston‐super‐Mare, North Somerset. Fuel Patrols play a dual role during quiet periods, able to attend callouts such as wheel changes and lat batteries, but around a third of the van’s load area is taken up by a safety‐segregated section containing fuel draining equipment, pumps and a storage tank. After logging on to the RAC’s network from his van’s on‐board laptop, he gets the details for the irst job of the day, in Street, near Glastonbury. It’s a company car driver who has illed up his diesel engine SEAT with unleaded. “Fortunately he’s realised before

“There was one occasion where somebody had managed to drive from London to Bristol, ignoring the banging noise the engine would have been making at the time.”

starting the engine, so it should be straight forward to drain the tank, and get him going again,” says Broad. “Sometimes you speak to people and they have this idea that you have to take out the engine and strip it down, cleaning out all the parts and spend a day’s labour to do it. The reality is much less scary, but it does depend how far you’ve driven as to how much damage it can do. “The best outcome is a case like the one we’re going to where the customer hasn’t started the engine, so the fuel doesn’t have the opportunity to get pumped around the engine and do any damage.” His advice is clear; if you realise you’ve misfuelled, don’t start the engine, and call the RAC before you do anything. But even if you do drive off and only realise when the engine starts to make the customary strange noise that goes with a misfuel, or simply grinds to a halt, the chances are it can be dealt with. “In all the time I’ve been doing this job, there has only been a handful of occasions when the damage was so bad the car couldn’t be started again,” says Broad. “Although there was one occasion where somebody had managed to drive from London to Bristol, ignoring the banging noise the engine would have been making at the time. “It’s very much part of our philosophy to approach every breakdown with the aim of getting the customer back on the road. There are times when there is no option but to tow the vehicle, but personally I feel like I haven’t done my job if I can’t get it going again.” On an average day Broad will attend six to eight misfuelling jobs which can be anywhere within the South West patch that he and his colleague cover between them – an area which covers South Wales and Cornwall. As we reach the garage forecourt for our

8,000 RAC-attended misfuels from fleet/ business customers in 2015

900,000

Litres of fuel drained by the RAC every year

90%

Of callouts are petrol in a diesel tank

irst customer of the day, he offers the following insight: “I’ve found two things are true when it comes to misfuelling. One is that more men do it than women. The second is women are much more likely to own up to their mistake. It’s interesting that men spend a fair bit of time trying to blame it on everything else.” The process is straightforward. With the car moved away from the pumps, Richard sets up a safety perimeter before draining the full tank of unleaded into the van’s storage tank, then uses fresh fuel to clean the vehicle’s lines. Much to the customer’s relief, the engine starts and he’s on his way. By now Broad has a few more jobs queued, and the mileage is beginning to stack up. “Attending a misfuel is different to a roadside breakdown because quite often the customer is happy to arrange a time that suits them,” he explains as we cross the Severn Bridge towards the next job in Tonypandy, South Wales. “With a roadside breakdown there is obviously an urgency to reach the customer because they are in a potentially vulnerable situation at the roadside, but very often with a misfuelling job the customer has been towed back home, or driven home themselves and then realised what’s happened. As a result our geographical area of operation is much bigger.” By now the storage tank in the back is starting to get full and, with several more customers still to attend Richard needs to make a pit stop at a designated facility at Avonmouth to dispose of the waste fuel. Minimising waste, this drained fuel is recycled and reused. It’s getting towards the end of the working day now for a lot of people, around 5pm, but Broad still has many miles to cover. After a brief stop in rural Somerset to get a Motability customer back on the road, it’s out to the South West to Sidmouth, then Exeter, before coming back up the M5 to the final job in the town of Nailsea, near Bristol. A typical day, and thankfully not hindered by the South West’s heavy holiday traffic, something he says requires a little more planning. In all we’ve covered a distance of roughly 400 miles, visited ive counties and boroughs, two countries and drained hundreds of litres of waste fuel to keep people moving. And tomorrow, Broad will be doing it all over again.

fleetworld.co.uk / 55

INTERVIEW Mark Dickens, RENAULT

French connections Behind a raft of successful product launches, Renault’s recent sales growth is just as much a sign of a streamlined process behind the scenes, as head of fleet sales and remarketing, Mark Dickens, tells Alex Grant. here’s a renewed feeling of confidence at Renault, and with good reason. A few months from completing its all‐ new model range and with a focus on aftersales that customers are recognising, it’s also started this year with sales up significantly across cars and commercials. For Mark Dickens it’s been a process of optimisation, of targeting growth sectors and not pushing volumes higher than its retail share in the various components that make up its corporate sales mix. As a sign of the change, the Kadjar, which arrived last year following an extensive and very early pre‐ launch programme to make it familiar and get it positioned on choice lists, has become its biggest product in fleet. But not exactly as expected: “We’re seeing 80% conquest [with Kadjar] and, where we set out believing Qashqai was our number one competitor, that hasn’t been the case,” he explains. “That brings challenges; being a conquest brand you have to find that business, have the structure to support it and be able to keep on delivering it. It’s all very well acquiring a fleet but it’s got to be sustainable.” That’s meant growing the corporate sales team – conquest sales are being helped by three business development managers, matched to three agents at its central hub, all of whom were appointed at the end of last year to seek opportunities with large fleets. Familiarisation has played a huge role too; Kadjar expanded the demo fleet by 70 vehicles, to a total of 300, and they’re still too busy to be retired. The all‐new Koleos SUV, another new segment, and the Scenic family will also be well represented as they refresh the line‐up in the coming months. Residuals are hugely important, of course, and one of the areas that’s come under focus recently is improving the process for electric vehicles as used stock comes back to market. Renault is

appointing a dedicated used EV team, trained to help sell these vehicles to the right customers and avoid RV‐damaging discounting. It’s a new addition to a part of the business which Dickens says has been fascinating and at times unpredictable – particularly related to the continued popularity of leased batter‐ ies among fleets, but also with the growth of car clubs. “We started off trying to sell EVs to people who buy petrol or diesel cars and vans, but our core sector is in car sharing and car clubs,” he explains. “We partner with a number of different companies in that their growth over the last two years is huge. “In the UK there’s a huge movement towards that and from a fleet perspective around 80% of our ZOE volume goes to [car sharing and car clubs]. When you’re trying to convince people to move from an ICE car to an EV they naturally have a fear of range, it’s a fear of the unknown. With a car sharing club you’re taking away that fear. I can see that growth being huge over the next few years.” But vans are equally important in the UK, Dickens tells me. After a record 2015, Renault recorded a 20.3% year‐on‐year increase in the first half of 2016 – to 13,435 units – and there’s no sign of that slowing down. Within that, conversions were up 80% in a market up around 30%, he says, and dealers can now use a computer system to configure vehicles based on customer requirements. Something that’s helped with the service being offered. “To be successful in [conversions] you have to have such a wide product offering that you’re touching lots of different avenues, and some of those we’re bringing in under our own manufac‐ turing agreements. So rather than having a convoluted conver‐ sation with customers you’re offering a one‐stop solution, which has been behind a lot of growth in the conversion sales.

Renault’s reasons to be cheerful...

21.0% Renault car sales increase

8% SMR cost reduction for Megane,

Koleos Positioned above

in H1 2016 (44,570 units) despite run-out of Scenic and Megane.

compared to its predecessor, according to cap-hpi.

Kadjar, the upmarket Koleos will launch in the UK next year.

56 / fleetworld.co.uk

“Kadjar has become Renault’s biggest product in fleet.”

“The last thing you want is to walk into the dealership with a request for a specific LCV version with a tail lift that carries a number of palettes and the guy in front of you is scratching his head and saying he needs to call someone. At that point the deal is lost.” It’s a component of a more formalised fleet dealer offering. Renault’s business‐focused Pro+ network now spans 79 sites, defined by a set of standards and sharing information via a newly‐ formed Business Club, and the aim is to grow that significantly: “Where we have had the challenge up to now has been to bring everybody up to speed quickly with fleet knowledge and expert‐ ise and professionalism in the dealerships,” Dickens explains. “Pro+ today is half the size of where we’re going to. We set out a stall early last year, a three‐tier system. They are trained, they’ve got car and van specialists, on fleet, on local businesses and key accounts in a Pro+ business centre, but everyone else was a mishmash. So we were saying if you’ve got a local fleet opportunity of 150 units or more per year, you must have a dedicated local fleet sales executive, and everyone else must have someone nominated,” he says.

“We’re trying to have a level of expertise across the network, because actually where the growth will come from is the non Pro+ dealers. So, as user‐chooser ﬂeets have become more diverse, they could be more localised. If you’re a user‐chooser then you’re attracted by retail marketing but you want to do business with your local dealer, which isn’t necessarily our ﬂeet specialist centre.” It’s not only the Pro+ offering that’s growing. Volumes are such that the network as a whole needs to expand to meet demand. Renault has signed up 13 new dealers this year, it added 19 last year, and most of those are taking it into terri‐ tory where it’s had no representation for some time. “The key to going forwards is the growth of the dealerships, because the growth in volume is great but you can only put so much of that down the same pipe. Last year we grew the network and this year we have to grow the network to keep building on the success,” he says. “So, when you piece it together there’s lots of bits in the jigsaw that contribute to growth.”

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flashback a look back at the company cars of yesteryear

model BMW 5 Series (E28) era 1982-1988 Global sales 730,000 successor BMW 5 Series (E34)

reviewed under camouflage undergoing its final pre-launch checks, the seventh-generation 5 Series is imminent. A by-word for comfort, agility and technology, it’s a segment default and a concept that has barely changed since the earliest versions – a lineage the latest model will want to continue. Familiarity was at the core of the second generation, too. BMW had moved to its ‘New Range’ line-up in the early 1970s, rebranding its executive saloon as the 5 Series in 1972. Designed by Frenchman Paul Bracq and computer engineered for crash strength, 700,000 E12generation cars sold globally in its ten-year lifecycle. The E28 5 Series was a subtle change visually – almost the same size and length as its predecessor, similar in silhouette and retained the forward-slanted ‘shark nose’ grille to channel cool air into the radiator. But, technologically, it was a giant leap. Beneath the skin, the saloon was lighter and larger inside. BMW had developed a multi-link rear axle and double-jointed front suspension setup to further enhance its Jekyll and Hyde sports/luxury split personality, and most featured electronic fuel injection. It offered everything its owners had loved about the E12 5 Series, but updated for the 1980s. This was still very much a driver’s car. Deeplybolstered front seats pinned occupants in place, and the dashboard wrapped important functions around the steering wheel. BMW spared no expense on technology; the saloon featured anti-lock brakes, a detailed trip computer, a bank of service indicators showing faults

58 / fleetworld.co.uk

and an oil gauge which could monitor the condition of its lubricants based on driving style. In some markets, the 5 Series could be equipped with climate control. BMW also offered a wide choice of engines, most of which were inline six-cylinder units. The 123bhp 520i and 148bhp 525i offered brawny performance for highmileage drivers, and would have accounted for the bulk of orders, while the 518 (and later fuel-injected 518i) were the only four-cylinder options. At the other end of the spectrum, the 218bhp M535i and the first ever M5, with 283bhp, gave the executive-carrier supercar-like pace with agility to match. Ironically, though, two of its most forward-looking models were never sold in the UK. The E28 was the first 5 Series with a diesel engine, a 2.4-litre turbocharged straight-six which returned 39.8mpg, but it predated the British appetite for heavy oil. There was also an economy-tuned petrol 525e, which was weight-optimised, re-tuned and featured an overdrive gear to minimise fuel consumption. A precursor to today’s EfficientDynamics models? The segment had moved on by the late 1980s, and BMW was watching closely. Launched in 1988, the E34 5 Series retained many of the old car’s design cues, but with softer lines and more technology on board. It also plugged the E28’s lack of an estate variant, introduced a diesel engine to the UK and could be equipped with four-wheel drive in selected markets – responses to Audi’s quattro models and Mercedes-Benz’s executive tourers. Three decades later, the seventh generation has the same task ahead of it.

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PLEDGING SUPPORT FOR AN ELECTRIC FUTURE

65 UK organisations have been awarded ‘Go Ultra Low Company’ status since May 2016, and have pledged to add significantly more EVs to their fleets by 2020.

o Ultra Low launched ‘Go Ultra Low Companies’ in May 2016. Endorsed by government and the automotive industry, the Go Ultra Low Companies initiative recognises organisations that are leading the electric motoring revolution by using electric vehicles (EVs), and pledging to buy even more. The first 65 Go Ultra Low Companies include a mix of public and private sector fleets, spanning the length and breadth of the UK. The fleet sector’s willingness to embrace EV technology was evident in the first half of 2016, with more than 45% more electric cars registered in this January-June period than in 2015, according to data from the SMMT. The rise bolsters the fleet sector’s leadership in the move to electric, with businesses making up 72% of the registrations volume for the year so far. Among the private sector organisations signed up to the Go Ultra Low Companies initiative are Britvic, POD Point, Co-wheels car club and Vital Energi.

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Britvic leading the EV way Britvic, the famous soft drinks producer, currently has almost 50 hybrid or fully-electric vehicles on its fleet, and plans to increase this number to at least 50 EVs by 2020 - representing a 10% share of its total fleet. Provided by Lex Autolase, the electric vehicle fleet is a combination of job-need and perk vehicles ranging from small city cars through to large SUVs. The company is also currently trialling a range of electric vans in city centres. Will Smith, Senior Reward and Performance Manager at Britvic, revealed that applying for Go Ultra Low status was an easy decision for the company, having already put a number of procedures in place to limit environmental impact: “Last year we continued our CarbonNeutral certification, offsetting the CO2 output of our GB business travel emissions, so this was very much a natural next step for us,” he said. “Speaking to other private sector fleet managers, there is a nervousness over whether electric or hybrids are a

To find out how your business can become a Go Ultra Low Company or benefit from making the switch to EVs, please visit: www.goultralow.com GoUltraLow @GoUltraLow

“Being a Go Ultra Low Company has helped raise awareness of the various alternative fuel options out there, which has helped to increase orders for electric models.” Will Smith, Senior Reward and Performance Manager at Britvic

cost efficient, sustainable solution for fleets and we want to show that it is. “All our Executive team who take company cars are in fully electric vehicles, plus with the growing popularity amongst colleagues, alongside proven cost benefits, it was a pretty easy sell. “Being a Go Ultra Low Company has helped raise awareness of the various alternative fuel options out there, which has helped to increase orders for electric models,” he added. Will explained that providing practical support for employees who select an electric vehicle or are required to use one for work is a priority for Britvic; “We have a number of charging points at our head office, which we will be expanding to other sites over the next year or so,” he said. “Working with our charging solution partner, we offer the same charging points to all employees interested in alternative fuel options for free. Additionally, they can

upgrade to fast charging options for a small charge. “This creates the consistency of the same solution at home and at work, and we also provide employees with training when they receive the vehicle, have fact sheets on charging and have various support services available if they have any questions.” The early reactions to Britvic becoming a Go Ultra Low Company have been encouraging; “We have seen real positives in engagement,” Will said. “Running electric vehicles has had no impact on our day-to-day business operations, which is a real positive in itself, as it goes to show that this really is a viable alternative for business.” Public and private sector organisations that already use EVs, or offer them to employees as company cars, are eligible for Go Ultra Low Company status, providing there’s a commitment for EVs to make up at least 5% of their vehicle fleet by 2020. To apply for Go Ultra Low Company status, visit: www.goultralow.com/fleet

FEATURE Contract hire & leasing

Exceeding expectations Savvy contract hire and leasing customers now expect a level of service that extends far beyond access to vehicles. Katie Beck talks to suppliers about how they aim to provide support and added value for fleets.

FLEET DASHBOARD

ith so many fleet perform‐ ance indicators now avail‐ able, from driver profiling to in‐built vehicle telematics data, a one‐ size‐fits‐all approach to leasing and contract hire is no longer adequate. Greater insight calls for a bespoke solution to meet the fleet’s specific needs, and a more collaborative approach between the supplier and customer to pinpoint the leasing solu‐ tions that best fit the aims and budget of an organisation.

62 / fleetworld.co.uk

Collaborative process Providing an in‐depth consultation process is key to building a successful working relationship between leets and their leasing supplier; as Richard Hipkiss, operations director at inde‐ pendent leet management specialist, Fleet Operations, explains: “When a new customer comes on‐board we’ll always go and speak with them – there are many departmental stakeholders involved in leet, and this is signi icantly higher than it once was, with different

people involved with dictating leet policy and costs. “At stakeholder level, face‐to‐face meetings are vital to implement processes. Once everything has been agreed, services can be driven more by online reporting, but for the initial scop‐ ing phase getting round the table with stakeholders and having a detailed discussion is crucial.” “It is very easy, especially with smaller customers, to forget that they are still people and they do still like to sit down and talk things through,” agrees Matt Dale, leet consultancy manager at ALD Automotive. “You can miss so much when interactions are taking place exclu‐ sively online, and face‐to‐face is vital to dispel any confusion.” When the contract terms are agreed, it is imperative the communication chan‐ nels remain open to address any emerg‐ ing issues or leet concerns. “We’re seeing a greater expectation about levels of service– part of what a customer pays the leasing fees for is for the leasing company to function almost as the leet department,” reveals Jon Burdekin, head of consultancy services at Alphabet. “So, to take the example of which vehi‐ cles are on order, which vehicles are coming up for servicing or replacement – for all of those ongoing maintenance issues, all the customer wants to see is the exceptions. They expect the rest to run without them doing anything, and only expect to hear if there are problems. “Another example might be checking driving licences; it is becoming an increasing popular option for us to carry that out on behalf of the customer. If there are 100 drivers and 99 of them have no points, or maybe three points, on their licence, they don’t need to know

“At stakeholder level, face-to-face meetings are vital to implement processes.”

that. It’s when we come across the one driver with 12 points on their licence or a ban for drink driving that we then need to step in and alert the customer with some recommendations.”

Online services Most suppliers now offer an online element of the service as standard, with many providing access to an online Portal containing contract information and features such as automatic alerts when a vehicle is due for a service. As well as helping to maintain a clear overview of the leet, access to a Portal service can also help to reduce admin‐ istration time; “Traditionally, the leet manager comes up with a choice list and decides which cars he wants to offer to his drivers, the driver selects one, and the form is sent off to the leas‐ ing company and it proceeds from there,” says Burdekin. “In today’s market however this isn’t really acceptable anymore; customers will expect some form of online option to make the ordering process easier and that online option needs to accu‐ rately reflect the customer’s policy. For example, if the customer only wants to select Volkswagen, BMW and Audi (which is a fairly common mix) the ordering system needs to be restricted to those models, or if the customer’s fleet policy restricts orders to particular lease cycles or a CO2 cap, the online service needs to be flexible enough to show just that. This takes away extra work and simplifies the entire process.” Access to online services on the move is also vital for the modern leet manager, as Hipkiss explains: “Many leet managers manage their processes with ‘three clicks and a swipe’ these days, which leads us down the app route. All our services are fully mobile‐ enabled so that services are not restricted to a desktop; the majority of people will now catch up on their leet‐ related tasks when they’re sitting on the train or waiting for a meeting, so it’s important to facilitate this option.”

Exploring alternative options The leet industry’s growing interest in alternatively‐fuelled vehicles presents new challenges for suppliers, chief among them the responsibility to provide clear and accurate advice about available models. “The problem with electric‐fuelled vehicles is that customers often aren’t receiving enough knowledge and information to help them fully under‐ stand them, so we are very focused on that,” says Dale. “Not only have we brought in TCO information, but we’ve brought in real‐life MPG as well. We have done an element of testing for electric vehicles and put a model together around being able to build that into TCO considerations. “This allows us to give the customer a detailed break‐down of the real‐world costs of running an electric leet, even down to building in the cost of a home charge, and an insight into the potential cost savings.” As well as providing advice on the real‐world cost considerations of alter‐ natively fuelled vehicles, leasing suppli‐ ers can also help to ensure that inancial incentives are being channelled back into the leet budget. “Manufacturers are pushing these products quite hard, and keeping up‐to‐ date with the grants that are available and which vehicles are covered can take a lot of work,” Dale continues. “It’s here that we can help. There are also concerns that some drivers might be taking hybrid vehicles for the BiK incen‐ tives, but not charging them. This is very inef icient for the business, and maintaining a clear overview can help to reduce this kind of abuse.” Suppliers can also offer practical support for the integration of electric vehicles into the fleet; “We also offer assistance with installing charging points and implementing the booking process to get vehicles that are fully charged off the charging point so the next vehicle can use it – which sounds straight‐forward but it really isn’t,” adds Hipkiss.

fleetworld.co.uk / 63

→

FEATURE Contract hire & leasing

Considering alternatives Car clubs can provide a cost-effective solution for grey fleet and occasional drivers.

→

Car sharing platforms Interest in car clubs as an alternative to the traditional leet model is also grow‐ ing. Fleets are waking up to the fact that they need to explore new avenues to save money, and attitudes towards car sharing models are changing. “There’s a growing awareness to the fact that just because 100 cars are needed to keep a business running at the moment, the same might not be true a couple of years down the line,” says Burdekin. “Looking at cutting costs for those 100 cars, you could switch all the models on the leet for Ford Mondeos, for example, but that might not go down too well with some. You could keep look‐ ing for a cheaper deal here or there, but that’s not really sustainable either. “We’re inding that people are more open to inding different ways to make savings outside of the traditional meth‐ ods. It needs a completely different approach to do that, and that’s where car sharing can come in. “Most of the industry sees a develop‐ ment where we move away from one car per person, to a mobility scenario where they aren’t necessarily interested in how many cars are on the fleet, they’re interested in how much does it cost to get employees from A‐B to do their job,” he continues. “We’re seeing a bit of a widened approach to this and there’s lots of buzz‐ words around mobility solutions. It is something that we’re keeping an eye on

64 / fleetworld.co.uk

for future development without losing track of the services we’re providing now.” “From an end‐user perspective, there’s certainly a need for car‐share solutions,” agrees Hipkiss. “I think the perk of having a company car will eventually disappear, but there will still be a lot of occasional and grey leet users, and a lot of travel spend that can be controlled by car‐share solutions and solutions that involve keyless technology, and so on. Focusing around big customer sites and big city areas, there’s the footfall in their employee population to make these solu‐ tions effective and we’re keen to support where we can.”

Looking forwards Alongside alternatively‐fuelled vehicles and car clubs, some leasing suppliers are looking to extend their mobility offerings even further. “From an overall mobility point‐of‐view, we are starting to launch a scooter product now as part of our Corpo‐ rate Mobility solution,” explains Dale. “We’re saying to our customers, “why do you need a car to go to the station?”; why not give a bit less road space, a bit less CO2 and a bit more fuel economy using a scooter, for example. We are also looking at public transport alternatives such as using the train or bus and offering facilities to get the employee from a public transport hub to the of ice. What we are trying to do is to get people to think about different ways to handle staff transport and to see where we can help and assist with advice.

There’s also the conversation about working from home. “These are the sort of things we have to be discussing with customers to get an insight into their experience,” Dale continues. “If you’re only going into the of ice once a week because you’re working from home the rest of the time, maybe car club member‐ ship can be a solution here, or the use of a scooter to get to the station – it’s about connecting the dots to ind the most practical and ef icient solution.” However, while the option to take advantage of diverse mobility options are attractive to leet customers, the knowledge that the basic elements of their leasing contracts are being looked after is still the leading concern. “If you ask a customer what the most important thing is for a leasing company to provide, they are not looking in the irst instance at the innovations that are 10 years down the line, such as driver‐ less cars or automatically charging elec‐ tric vehicles – what they are looking for is for a company to make their job easier, and to have someone to talk to about any concerns,” says Burdekin. “The quote needs to be right, delivery of the vehicle needs to be got right, the invoice needs to be correct, any concerns need to be communicated – these are basic pillars of managing a leet. Our customers want to be secure in the knowledge that the basic stuff will be taken care of, and then we can talk about the future.”

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The right tool for the job ARI sales & marketing director Jason Chamberlain on how ARI’s development of industry-leading technology is helping businesses to get to grips with common fleet challenges.

lthough businesses running fleet cars do so for a wide variety of reasons, the challenges they present on a day-to-day basis are shared across the industry. From the issue of ensuring optimum driver productivity along with comprehensive risk management, through to cost control, fuel management and green fleet initiatives, such widespread but significant problems can present major headaches for fleet managers and waste a significant part of the working day. What fleet managers might not know though is that there are effective and affordable tools out there that can ensure managers cut unnecessary cost and administration out of their fleet operations, helping to free up their time. In particular, ARI’s fleet management solutions have been designed to offer leading-edge support in line with our customers’ fleet requirements, ultimately improving their bottom line. Technology has a pre-eminent role within “Our leading-edge ARI to ensure we fleet tools are provide the best fleet constantly being management solutions. Our team of developers enhanced to ensure are experts at we offer solutions to discussing, creating and tomorrow’s fleet executing technology problems today.” advancements on behalf of the client to fit their business needs. At the heart of the ARI offering is the industry-leading insights® suite of management information tools. This client-facing management information system gives fleet managers real-time, actionable maintenance information, with driver and vehicle data integrated into the web-based and mobile fleet management tool. One of the many ways in which insights® stands out is for its use of completely customisable dashboards that provide an impactful insight into fleet operations, enhanced with Key Performance Indicator alerts, enhanced web-reporting, bulk emails, fleet updates, and more.

Easy access is provided to real-time information, including: • vehicle ordering dashboards, displaying key vehicle order information; • multi-bid acquisition summary and reporting; • tyre management reporting; • unfair wear and tear; • maintenance budget vs spend; • maintenance category analysis; • vehicle availability (average downtime, exception reports); • planned maintenance (MOTs and services due); • remote visual verification of maintenance (Masterview); • telematics and fuel data. As a result, users can instantly get to grips with their core fleet data to address and, where possible, eradicate issues. Users can even drill down to see the details of a specific transaction. In essence, ARI insights® gives fleets a convenient and effective tool for handling driver and vehicle-related tasks and responsibilities to optimise fleet performance, control fleet operating costs, and boost company productivity while also addressing driver safety and the company’s carbon footprint. In addition, ARI has further augmented its work on helping fleets reduce vehicle downtime and drive productivity with the launch of new tools. These include the ‘geofencing’ solution, which enables commercial fleet customers to see real-time VOR reporting through the use of vehicle telematics data. By ‘geofencing’ its entire vendor database, ARI can now pinpoint the moment a customer’s vehicle enters or leaves its vendor location, providing a far more accurate picture of actual downtime for fleet customers. This functionality, in addition to other improvements to ARI’s award-winning insights® fleet management software, underlines ARI’s continued commitment to providing fleet managers with real-time, actionable information. Our entire focus is placed on developing solutions that resolve core fleet management problems to ensure we can help businesses maximise availability and operational efficiency. By constantly re-evaluating the challenges faced by the fleet industry and the products we offer, we can ensure we continue to meet the needs of our customers and offer everevolving solutions.

To learn more about our fleet management services please call 0844 8000 700 and speak to the sales team, email sales@arifleet.co.uk or visit www.arifleet.co.uk

MARKET OVERVIEW Risk Management

AA DriveTech

DriveTech Employers have a duty of care for staff who drive for work. As one of the UK leaders in road risk management and driver education, AA DriveTech works with you to deliver driver risk management solutions throughout the UK. This includes ‘driving for work’ programmes, action plans, licence validation, driver assessment (paper, on road and online) as well as in-vehicle and workshop training for all vehicle drivers including Driver CPC. Visit our website to find out what our customers have achieved from implementing occupational road risk strategies with us. Case studies include: • Becton Dickinson • Center Parcs • Cordek • Dow • Feedwater • Shred-it Contact: Sam Harris-Jones tellmemore@AAdrivetech.com www.AAdrivetech.com/fleetsafe

ALD Automotive The ALD Automotive group is the second largest vehicle leasing operation in Europe and manages over 1.3 million vehicles across 47 countries worldwide. Within the UK ALD is widely recognised as one of the industry’s leading service providers, with a proven portfolio of award winning products for major plc’s, small businesses and individual drivers alike. An integral part of ALD’s product range is its award winning DriveSafe programme offering a straightforward, practical and cost effective solution to help establish a lasting road risk reduction programme for all employees who drive on business. Utilising the expertise of specialist partners DriveSafe provides a comprehensive and co-ordinated solution, all managed under ‘one roof’ and uniquely delivered via ALD’s threesixty online portal.

Tel: 01256 495732

eDriving FLEET eDriving FLEET provides research-led fleet risk management solutions. Our Virtual Risk Manager tool is proven - with 1,000,000+ car, heavy and light commercial, bus, two wheeler and lift-truck drivers, riders and operators registered across 90+ countries. Organisations of all types and sizes are supported to lead their people to safety, with reductions in collisions, costs and non-compliance. The best way to experience our programs is via a live demonstration followed by a pilot study. More information, including a number of highly successful fully validated and evaluated case studies from BT, Nestlé, Transport for London and ASDA are shown at www.virtualriskmanager.net Contact: Andy Cuerden Tel: + 44 (0) 1484 551070 andy.cuerden@virtualriskmanager.net www.virtualriskmanager.net

Contact: Paul Lomas paul.lomas@aldautomotive.com www.aldautomotive.co.uk

Tel: 0370 00 111 81

Mac GB Ltd Every company has a corporate responsibility and duty of care for employees who drive for work. As a leading UK provider of Occupational Road Risk (ORR) solutions, from online risk profiles to on road training, Mac know that a sustained campaign on ORR solutions, linked with the company’s health and safety policy, will have an immediate impact on: • Drivers attitude and behaviour • Reduction in incidents/related costs • Reduction in fuel consumption By using EX-POLICE INSTRUCTORS delivering INDEPENDENTLY ACCREDITED COURSES, you are guaranteed a quality assured service. COURSE FUNDING NOW AVAILABLE THROUGHT OUR PARTNERSHIP WITH THE ENERGY SAVING TRUST Contact: Richard Wilyman richard.wilyman@mac-hq.co.uk www.macdrivertraining.com

Tel: 01745 828180

ROADMARQUE® Reduce risk, protect your people, save money. These are the benefits you can realise by using Roadmarque®. We understand that no two organisations’ requirements are the same. We focus on delivering the best return on investment for you, following an analysis of your objectives. Roadmarque® contains a number of elements: Compliance (licence check and grey fleet management), Mileage logs, communication, factual Driver Survey, Aptitude Assessment, Training recommendations / implementation. We don’t impose a fixed programme, but provide the flexibility for you to achieve your aims and comply with legislation. We work with organisations of all sizes delivering practical and effective solutions. As an independent provider working with many partners we guarantee that we won’t sell you what you do not need. Contact us now to find out more… Contact: Dr Gerhard Manogg Tel: 01792 824438 hello@roadmarque.com www.roadmarque.com

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www.fleetworld.co.uk

Do you offer on-line Risk Assesment? Do you offer psychometric driver profiling? Do you offer risk assessment as part of your programme? Do you offer an on-the-road driver training programme? Do you offer a classroom-based driver training programme? Do your instructors provide a demonstration drive? Do you offer a vehicle inspection service? Do your instructors carry out a driver eyesight test? Do you offer a licence checking facility? Do you offer nationwide trainer coverage? Do you offer training for all vehicle types? Do you offer Post Accident investigations training? Do you offer e-training as part of your programme?

FLEETW RLD

Key to services

AA DriveTech ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

ALD Automotive ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

ARI ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

eDriving FLEET ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Mac GB Ltd ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

ROADMARQUE® ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

✔ Service provided

Service unavailable

our fleet Nissan LEAF 30kWh Tekna HAVING just migrated from the impressive new Astra, the footprint of Nissan’s all-electric LEAF hatchback feels very familiar. But that’s sort of where the direct comparisons end, given the Astra delivers extremely low CO2 emissions while driving, whereas the LEAF puts a zero in that column. And it’s tough not to feel a little smugly superior, sat next to other drivers with internal combustion engines idling away in traffic – which I seem to do a lot – and thinking they represent the past. In truth, this feeling is strengthened by how brilliant

the lastest LEAF (with the 30kWh battery – increased from 24kWh) is on the road. That extra 6kWh makes a huge difference to the car’s useability, offering a realistic 135-plus miles from a full charge, and helps allay range anxiety fears. Easy rapid charging at selected Nissan dealers, such as Glyn Hopkin, makes living with the LEAF an economical, painfree experience, with very few compromises. Which helps explain why this is my favourite car of 2016... Luke Wikner

Volkswagen Passat 1.6 TDI SE Business Estate

AS our Passat prepares to be de-fleeted, I thought it was an appropriate time to look into the VW’s on-paper performance and that all-important residual value issue. As Volkswagen seems to operate in that ‘in-between’ sector of the market, sandwiched between all-out volume brands and the premium makes, its RV is vital to this ‘semipremium’ aspiration. The experts at CAP seem to agree with this market positioning and expect our fleet-focused Passat to retain

36% of its cost new after the benchmark threeyear/60,000-mile operating cycle. A quick glance at rival models shows that Volvo, another semi-premium player, racks up a 33% rating for its equivalent V60 in D3 Business Edition trim. Both of these performances outrank the Ford Mondeo and Vauxhall Insignia. So as well as being a pleasure to live with – well equipped, comfortable, roomy, tax efficient (19% BiK band) and economical (a claimed 68.9mpg) - the Passat offers decent balance sheet performance too. While SE Business trim does without some of the niceties found on the sportier GT models, such as bigger alloys and more luxurious interior trim, it doesn’t feel like the poor relation. For employees wanting a financially sensible and spacious family car, there really is nothing better on the market. Julian Kirk

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Audi A4 Avant 2.0 TDI S-Line

Mazda CX-3 1.5d SE-L Nav WITH little need for the extra traction in Hertfordshire, we’ve opted for a two-wheel drive CX-3. But it’s interesting to read up on the optional fourwheel drive system, as it’s a clever one. It’s 20% lighter than the system used on larger models, and not only monitors grip but driver behaviour too, anticipating as well as reacting to slip. In most cases it runs in two-wheel drive, dragging hardly any extra weight. That’s a potentially useful option for fleets seeking a compact, fuelefficient, go-anywhere car for severe winter weather, and an added string to the Mazda’s bow. Anne Dopson

Skoda Superb SE L Executive Greenline III Estate THE Superb has been having too easy a life recently as the events calendar has calmed down over the summer holiday period, but that’s about to change significantly. I have a couple of longdistance trips coming up before the calendar explodes at the beginning of September in the run up to the Paris Motor Show and then there’s the show itself and the Hanover CV show... There will be plenty of opportunity to assess long distance MPG as well as those bi-xenon headlamps, adaptive cruise control and overall comfort. I’m looking forward to finding out how well the Superb lives up to expectations. John Kendall

the figures

WHEN you spend a long time in a car, living with it daily, it’s surprising how the smaller things get magnified. The starter button on the Audi, for example, gets on my nerves because it doesn’t always start or stop the car. If you’re in a hurry and misjudge the amount of time it needs to be depressed, it goes to the preignition stage, leaving you staring blankly at the dash wondering if it is in start-stop mode, off or on. Once the engine is running and you’re on the move, the A4 is proving to be brilliant. Ours has the Active Cruise Control function with Traffic Jam Assistant and Active Lane Control. This, I believe is an absolutely essential piece of kit for anyone who spends a lot of time on the road. My commute to and from work adds up to more than three hours every day, in heavy rush hour A1 traffic, and having a car with the ability to drive itself through jams, and to regulate speed and distance at higher speeds in heavy traffic relieves so much mental stress and effort that I think it has a noticeably beneficial effect on my ability to do my job when I finally get to work. Others in the office may disagree! On top of that, Apple Car Play makes all those long hours bearable. It reads out messages which I can reply to through Siri, I can download podcasts and stream music to listen to through Spotify. Allied to that is the Virtual Cockpit instrument binnacle, which displays every piece of information you could possibly need in logical, easy to understand, pin sharp clarity. In the last couple of months I’ve done thousands and thousands of miles in the Audi, and as a working environment, at this price, it is second to none. Steve Moody

OTR PRICE £35,830 POWER 188bhp @ 3,800rpm TORQUE 295lb.ft @ 1,750rpm 0-62mph 7.9 seconds TOP SPEED 130mph COMBINED MPG 65.7mpg CO2 112g/km (22% BiK)

fleetworld.co.uk / 69

our fleet Renault Kadjar Dynamique S Nav dCi 110

SUPPLIER

DIRECTORY electric vehicle charging Europcar Tel: 0871 384 0201 www.europcar.co.uk

WITH around 6,500 miles on the clock, our Kadjar is bedding in nicely save for a couple of recent appearances of the ‘check oil level’ light. It’s been fine since the last top-up but I’ve been thankful for the advisory warning, which could save fleets from a costly engine replacement. The tyre pressure monitoring system that shows the current level of pressure is also rather handy and I’ve used it a few times out and about when I’ve wondered if one of the tyres is looking a bit squidgy and happily been proved wrong. I’ve also been putting the Kadjar’s boot capacity to the test over recent weeks, firstly with helping my elderly mum move house to the same town as me and secondly with transporting her wheelchair around. Years of lugging this around in

various test cars have shown that it’s not every car that can accommodate it easily but the Renault manages it no problem. I’ve also learned not to argue with the sat nav, which comes as part of the R-LINK 2 infotainment system. Recent months have seen it send me on some slightly obscure routes to destinations – even though I routinely re-set it to the ‘fastest’ option for every new destination I put in. So I decided to ignore it this week when it tried to send me home in rush hour through the centre of my local city and I was pretty sure the motorway alternative was much quicker. Some 20 minutes later sitting in a massive tailback on the M27 from an overturned caravan, I suddenly realised why it had gone for the urban choice…. Natalie Middleton

Vauxhall Astra SRi Nav 1.0 Turbo 105PS ONE of the interesting things about regularly swapping cars is you get a feel for how well certain features are executed in some but not in others. The best technology isn’t in the brands you’d expect, either. I’ve been really impressed with our Astra’s technological add-ons, and particularly with OnStar. It’s brilliant, to the extent that a quick call to one of Vauxhall’s operatives is easier than manually entering destinations into the sat nav. Once you’ve had it, you’ll struggle to go back. But the rest of the infotainment system is equally impressive. It’s intuitive, quick to respond and the Apple CarPlay integration is one of the best on the market. A credit to Vauxhall, it’s also standard equipment across the range. Most offer it as an option. My only bugbear comes down to this particular version not suiting me perfectly.

70 / fleetworld.co.uk

The 1.0-litre turbo offers a strong whole-life cost proposition for city-weighted drivers, but on motorway trips I’m finding myself reaching for an economy-boosting sixth gear which isn’t there. It’s an efficient small petrol engine, but that missing ratio would certainly help bolster its long-distance appeal Alex Grant

Promote your company here and online for just £500/year.

accident management Selsia Vehicle Accident Centres Ltd

Tel: 0845 468 6800 www.selsia-vac.co.uk

Total Accident Management Tel: 0845 078 4157 www.totalaccman.co.uk

For more information, please contact Tracy Howell on 01727 739160 or email tracy@fleetworldgroup.co.uk

fleet insurance insureFLEET Tel: 0333 202 3133 www.insurefleet.com

Full listings online at fleetworld.co.uk

driver licence checking Jaama Tel: 0844 8484 333 www.jaama.co.uk

FLEETW RLD SUPPLIER DIRECTORY contract hire, leasing & finance

daily rental

risk management

fleet management software Chevin Fleet Solutions Tel: 01773 821 992 www.chevinfleet.com

Fleet Alliance Tel: 0845 601 8407 www.fleetalliance.co.uk

Arnold Clark Vehicle Management

Tel: 0141 332 2626 www.acvm.co.uk

Enterprise Rent-A-Car Tel: 01784 221 300 www.enterprise.co.uk

Cardinus Risk Management Tel: 01733 426015

Zenith Tel: 0344 848 9327 www.zenith.co.uk

sgfleet Tel: 0845 154 0721 www.sgfleet.com

Arnold Clark Car & Van Rental Tel: 01786 468 700

Bill Plant Ltd Tel: 01765 645023

www.arnoldclarkrental.com

www.billplant.co.uk

Bynx Tel: 01789 471600 www.bynx.com

Venson Automotive Solutions Tel: 08444 991402 www.venson.com

Maxxia 020 7520 9450 www.maxxia.co.uk

Fourways Vehicle Solutions Tel: 0344 8000 385 www.fvsl.co.uk

ARI Fleet UK Tel: 0844 8000 700 www.arifleet.co.uk

Civica UK Ltd Tel: 0117 924 2703 www.civica.co.uk/tranman

Alphabet (GB) Limited Tel: 0370 50 50 100 www.alphabet.co.uk

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Nexus Vehicle Rental 0808 256 7223 www.nexusrental.co.uk

MAC GB Ltd Tel: 01745 828180 www.reduceroadrisk.com

Enterprise Software Tel: 0161 925 2400 www.essl.co.uk

www.cardinus.com

Thrifty Car & Van Rental Tel: 01494 751 550 www.thrifty.co.uk

0845 2172 608

Total Leasing Solutions for your business

Telephone 0113 250 0060

daysfleet.com

www.jct600vehicleleasingsolutions.co.uk

Contract Hire a Car Tel: 0370 218 8015 www.contracthireacar.com

Tel: 0344 824 0115 www.lexautolease.co.uk

Lex Autolease

Full listings online at fleetworld.co.uk FLEETW RLD FLEETW RLD November 2014

November 2014

All that matters in

Tel: 01484 551060

www.drivesoftwaresolutions.com

www.virtualriskmanager.net

Sofico NV

Europcar Tel: 0871 384 0201 www.europcar.co.uk

IAM RoadSmart Tel: 020 8996 9600 www.iamroadsmart.com

www.soficoservices.com

SMR

Roadmarque Tel: 01792 824438 www.roadmarque.com

Jaama Tel: 0844 8484 333 www.jaama.co.uk

Tel:+3292018040

Autoserve Limited Tel: 0844 888 3001 www.autoserve.co.uk

the world of fleet

Full listings online at fleetworld.co.uk

All that matters in the world of fleet

interview

Michael O’Shea of

interview Michael O’Shea of Volkswagen

Volkswagen

stopping power

Why fleets should

stopping power Why fleets should check their brakes

check their brakes

MODE MODEL PUPIL LPUPIL Behind the wheel

Drive Software Solutions Tel: 01438 317731

of Tesla’s remarkable

Model S

misfuelling

contact

fuel management

AFF Tel: 0844 879 4770 www.autofuelfix.com

For more information, please contact Tracy Howell on 01727 739160 or email

euroShell Card Tel: 0800 915 6021 www.shell.co.uk/euroshell

Behind the wheel of Tesla’s remarkable Model S

2014 2014 MPG Marathon 100mpg in real-world driving from a C-segment estate? The UK’s premier economy event sees if it’s possible...

MPG Marathon

100mpg in real-world driving from a C-segment estate? The UK’s premier economy event sees if it’s possible...

fleetworld.co.uk fleetworld.co.uk

tracy@fleetworldgroup.co.uk

telematics & tracking

MiX Telematics Europe Tel: 0121 717 5360 www.mixtelematics.co.uk

www.quartix.net

TRACKER Network (UK) Limited Tel: 0845 604 6091 www.TRACKER.co.uk

WEX Europe Services Tel: 0800 626 672 www.wexeuropeservices.com

Teletrac Navman Tel: 0345 604 8813 www.teletrac.co.uk www.navmanwireless.co.uk

The Fuelcard Company Tel: 0845 073 0873 www.fuelcards.co.uk

AMBER CONNECT Tel: 01789 774413 www.amberconnect.co.uk

BP Oil UK Ltd Tel: 0845 603 0723 www.bpplus.co.uk

Tel: 0870 013 6663 Trakm8 Tel: 0330 333 4120 www.trakm8.com

Telogis Tel: 0203 005 8805 www.telogis.co.uk

Fleetmatics Tel: 0800 975 4566 www.fleetmatics.co.uk

Airmax Remote Limited Tel: 01932 504300 www.airmaxremote.com

Tel: 0345 055 8555 Ctrack www.ctrack.co.uk

BOX Telematics Tel: 0330 333 4118 www.boxtelematics.com

fleetworld.co.uk / 71

greener fleets

Smart thinking Ongoing research from ALD Automotive has shown the many and varied benefits of electric vehicles for fleets. Fleet consultancy manager, Matt Dale explains the findings.

lectric and ultra low emission vehicles have been gaining traction with fleets for the last few years but for many businesses, it’s been 2016 when their bene‐ fits have really started to become apparent, helped by the increasing numbers of practical and desirable models avail‐ able and the growing government support and incentives for running them. As a result, new figures published by the Go Ultra Low campaign show that record numbers of electric vehicles were registered in April‐June 2016, up 38.0% compared to the same period last year. Yet according to recent research by the AA/Chargemaster, old perceptions of the barriers to ULEV ownership are still holding back market growth, as misconceptions over areas such as purchase price, availability of public charging points and range capabilities continue to abound. Which is a shame because from our wide‐ranging experi‐ ence, both private and fleet drivers could gain significantly from switching to ultra low emission vehicles. Already drivers are showing support for such vehicles as shown by our latest Pulse research of nearly 350 fleet motorists, which found that 40% would consider driving ULEVs, while 31% expressed a possible interest. In addition comprehensive fleet trials for our Smart Mobility programme have demonstrated how ULEVs can help slash fleet costs and emissions as well as bring about other improvements including improved driver behaviour and reduced vehicle downtime. Under the latest phase of testing, over 30 Mercedes C‐ and E‐Class Hybrid models have been driven by ALD driv‐ ers, with comprehensive data on vehicle usage and per‐ formance provided through ALD’s market‐leading ProFleet2 telematics solution to benchmark drivers’ per‐ formance in the hybrids compared to conventionally pow‐ ered vehicles. Over nine months and 400,000 miles of testing to date, the results have been conclusive. The hybrids – which bring emissions starting from 94g/km for the C‐Class and 110g/km for the E‐Class – are benefiting drivers and the business through reduced taxation and running costs but are also helping to deliver a significant reduction in ALD’s average CO2 emissions from its own company car fleet – down from 120g/km in October 2015 to 98g/km currently.

Contact ALD Automotive:

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In addition, fuel economy has risen by an average 10%, as measured by the indepth information provided back by ALD’s fuelcards. The hybrids have also helped deliver a key change in indi‐ viduals’ driving behaviour – in particular for areas such as speeding, harsh braking or cornering, rapid acceleration and idling as drivers try to improve their economy figures. Importantly the trials continue to show how the intro‐ duction of AFVs can bring about a number of extensive fleet benefits in addition to reductions in the business’s carbon footprint and vehicle running costs. The clear trend for improved driving behaviour seen among employees switching to greener vehicles has wide‐ ranging implications for improved road risk management amongst fleet. In addition to the obvious benefits for driv‐ ers, this can ensure improved compliance with the compa‐ ny’s occupational road risk policy but a likely resultant fall in the number of accidents suffered by the fleet delivers benefits including a reduction in vehicle downtime, a fall in insurance costs and the overall enhancements to the busi‐ ness’s Corporate & Social Responsibility profile. The latest assessments form part of an ongoing series of trials of ULEVs on ALD’s internal fleet, which have already seen Nissan LEAF fully electric vehicles put to the test, with pilots of plug‐in hybrid planned for the future too. Such tri‐ als are intended to not only demonstrate the company‐wide benefits of such vehicles but also to provide invaluable data for the business’s widespread consultancy work with fleets under our Smart Mobility solution. Under the Smart Mobility programme, customers are offered access to a dedicated team that provides a holistic consultancy service on introducing optimum mobility solu‐ tions across all areas of fleet operation. This includes assessing where AFVs can be utilised and then introducing them alongside initiatives including eco training and telem‐ atics to help enhance their effectiveness. Importantly such services mean that fleets need not take a ‘leap of faith’ in implementing AFVs themselves, but can draw upon ALD’s solid expertise and supporting data to be sure their business will benefit from the introduction of such vehicles. For further details, please contact the Smart Mobility Team at smart.mobility@aldautomotive.com

e ukinfo@aldautomotive.com

w www.aldautomotive.co.uk

VAN FLEETW RLD

September 2016

p80 Toyota is making a serious move into the LCV market with this generation of Proace.

at a glance driven... Mitsubishi L200 + Volvo XC90 Commercial

plus... Toyota Proace under the spotlight, Cartwright Conversions, fuel management and the latest van industry news vanfleetworld.co.uk

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NEW PEUGEOT EXPERT Official Fuel Consumption in mpg (l/100km) and CO 2 emissions (g/km) for the New Expert Van range are: Urban 47.1 MPG figures are achieved under official EU test conditions, intended as a guide for comparative purposes only, and may not reflect actual on the road driving conditions. Figures quoted are and Professional Plus models. †Long version will be available from early 2017. **Calls to 0800 numbers are free of charge from all consumer landlines and mobile phones. If you are calling

VERSATILITY

(6.0) – 51.4 (5.5), Extra Urban 54.3 (5.2) – 57.6 (4.9), Combined 51.4 (5.5) – 55.4 (5.1) and CO2 144 – 133g/km. taken from the pre-launch homologation data available at the time of going to print. Data for some models has yet to be confirmed. *Available as a cost option on certain models. ˆStandard on Professional from a business phone, you should check with your provider whether there will be a charge for calling.

inbusiness

MAN joins heavy van sector

ruck manufacturer MAN will show its first van at this year’s IAA show in Hanover. Based on parent company Volkswagen’s new Crafter, the MAN TGE will be available as a panel van, a window van and as a chassis cab with single and double cab options. There will be two wheelbases, three roof heights and three vehicle lengths to choose from in panel vans, offering load volumes of up to 18.3m 3. Gross weights will run from 3.0 to 5.5‐tonnes, with the most popular 3.5‐tonne models capable of handling payloads of up to 1.5‐tonnes. MAN will offer front, rear and all‐ wheel drive models, all of which can be supplied with a choice of six‐speed

manual or eight‐speed automatic transmissions. Power will come from VW’s 2.0‐litre diesel engine, delivering 102, 122, 140 and 177hp outputs. The vans will be offered with Emer‐ gency Brake Assist as standard, helping to shorten stopping distances and auto‐ matically braking the van at lower speeds to prevent accidents. Trailer and crosswind assist systems will also be offered, along with active cruise control. MAN hopes to distance itself from the majority of van providers by offering a 24‐hour breakdown service and out of hours truck workshops to boost opera‐ tor productivity. The TGE vans will be launched in the first quarter of 2017, with production starting in April.

inshort bitesize stories from a month in the van fleet world...

Sporty Transporter makes UK return Volkswagen Commercial Vehicles is introducing a Sportline version of the latest Transporter. Initially available in double-cab kombi form, the Sportline model will be offered as a panel van early in 2017. Riding on 18-inch alloys the Sportline Transporter uses the 180hp bi-turbo engine and drives through a seven-speed DSG gearbox. Lowered suspension, deeper spoilers, leather trim, Climatic aircon, touchscreen navigation and App Connect are all included and prices start at £36,295.

Davies takes Van Excellence lead Julie Davies, fleet and plant compliance manager at Amey, has been appointed as the new chair of governance at the FTA’s Van Excellence programme. Made up of van operators, the governance group steers the Van Excellence scheme, providing advice regarding standards and the integrity of the industry, demonstrating how operators of all sizes can work together to put safety first.

EU6 adds efficiency

issan is claiming a reduction in fuel consumption and exhaust emis‐ sions for its Navara NP300 pick‐up range, with the adoption of Euro 6 engines. The 2.3‐litre diesel motors, in 160hp single turbo and 190hp twin turbo forms, boast CO2 levels from 159g/km, a drop of 8g/km over the previous Euro 5 engines. Fuel consump‐ tion is now rated at up to 46.3mpg, an improvement of 1.4mpg. The Euro 6 engines use Selective Catalytic Reduction (SCR) technology, with AdBlue, to meet the required drop in NOx emissions. Navara has been equipped with a 17‐litre AdBlue tank that has a iller lap on the opposite side of the vehicle to the fuel iller. The tank should last up to 7,150 miles between re ills and low level warnings have been integrated into the main dash readout.

76 / vanfleetworld.co.uk

Kerb weights have increased due to the AdBlue system and tank by 5‐38kg depending on model and Nissan has increased gross weights by 25‐35kg to retain the VAT‐reclaimable 1‐tonne payload and 3.5‐tonne towing capacity. Nissan has also added Idle‐Stop System to all manual Navara models, while all of the pick‐ups now get a colour combimeter dash readout, cruise control with speed limiter, Bluetooth and multi‐function controls on the steering wheel.

CoolKit keeps the motor running Fridge van specialist CoolKit has introduced a feature that can automatically shut down a van’s Stop/Start system, to prevent power being cut to the temperature-controlled storage area. The Stop/Start system can be restarted by the driver, if the fridge or freezer area is not in use, to minimise fuel consumption.

Mitsubishi Series 5 L200 4Life working trucks bring Euro 6b engines to Mitsubishi’s Series 5 L200 line-up, says Dan Gilkes. SECTOR Pick-up PRICE £17,499–£19,749 FUEL 40.9mpg CO2 180g/km

itsubishi’s Series 5 L200 pick‐up has been a big All have manual air conditioning, Bluetooth, electric success, selling more than 7,000 high specifica‐ windows, remote central locking and steering wheel‐ tion double‐cabs in the UK since its launch a mounted controls for the audio. year ago. However for those that required a working In addition the Club and double cab models get 16‐inch truck, with a single or extended cab, the company has alloy wheels, leather steering wheel and gear lever, side continued to sell the previous generation L200. steps and no less than seven airbags in the double cab. That has changed, with the introduction of three 4Life For the first time the Club cab uses rear‐hinged doors to Series 5 pick‐ups, available with single, Club and double access the occasional rear seats, providing much easier cabs. Available from September, the 4Life models use the access to the space behind the driver. lower powered version of Mitsubishi’s new 2.4‐litre All three have payloads in excess of 1‐tonne and diesel, delivering a still healthy 151hp, while the single cab can pull a 3‐tonne with 380Nm of torque. trailer, the double cab has the same 3.1‐ The launch also marks the introduction tonne towing capacity as the higher of Euro 6b engines in all L200 models, trim models. both 4Life and the higher trim level Prices have been set below all double cabs. Mitsubishi has opted for a competitors bar the Isuzu D‐Max, close‐coupled Diesel Particulate Filter though Mitsubishi claims that the higher (DPF) and a NOx trap in the exhaust specification of the 4Life trucks more system, achieving Euro 6 without the than cancels out the difference. Where need for SCR or a costly AdBlue additive. the company falls slightly behind the The 4Life models all come with the competition is in offering a five‐year L200’s new six‐speed manual gearbox warranty with just 62,500 miles of and standard Auto Stop and Go cover. However this can be extended to technology contributes to combined 125,000 miles for just £350. fuel figures set at a very respectable Mitsubishi is also offering a £600 40.9mpg, with CO2 down to 180g/km. service plan that covers the first three A new driveline offering Service intervals are unchanged, at one trips to the dealer, with 96% of retail more power and improved year/12,500 miles. customers taking up this offer. economy, plus the Though intended as utility vehicles, the The company sold 1,500 4Life trucks improved interior specifi4Life models are well equipped, featuring in the UK last year, alongside the 7,000 cation, should prove Easy Select four‐wheel drive with a rear high trim models, and head of corpo‐ differential lock for maximum off‐road rate sales Clive Messenger is expecting popular with fleets that traction. They also come with Hill Start a similar result in 2016. Around 50% of require real off-road use. Assist, Trailer Stability Assist and Active 4Life sales are to fleets, with demand Stability Traction Control. for the three cabs equally split.

what we think

vanfleetworld.co.uk / 77

VFW SPOTLIGHT Toyota Proace

carrying capacity Load volumes range from 4.6m3 in the Compact body, to 6.1m3 for the Long van. The 1.6-litre models will be able to haul up to 1,000kg while the larger-engined models have a 1,400kg payload. All vans come with a full steel bulkhead, however from Comfort trim level up, there is a Smart Cargo hatch in the bulkhead and a folding passenger seat, allowing longer loads to be carried.

Acing it Toyota is set to make big in-roads into the van market, with the introduction of the latest Proace range. Dan Gilkes takes a closer look.

market coverage Toyota is making a serious move into the LCV market with this generation of Proace, offering three body sizes on two wheelbases, in a range of body styles. Thatâ&#x20AC;&#x2122;s a far broader spread of sizes and capacities than the previous model, taking the firm into new market sectors and providing dealers with a bigger potential customer base. Built alongside the recently launched Peugeot Expert and CitroĂŤn Dispatch, Toyota will offer the van in three trim levels, with an additional three grades for the Proace Verso people-carrying models. Base and Comfort level vans will be offered in Compact, Medium and Long bodies, with a Crew Cab available in the Long body with Comfort trim. A Combi nine-seater will also be available on the Medium length body, with an increased specification.

80 / vanfleetworld.co.uk

driver focus Proace will come well equipped, with DAB radio and Bluetooth as standard. Power windows and mirrors, cruise control and speed limiter, twin sliding side doors and a tyre pressure monitoring system are among a comprehensive list of kit. Comfort models add manual air conditioning, body coloured bumpers and mirror housings, fog lights, a chilled upper glove box, glazed bulkhead, and the Smart Cargo load extension facility. Combi people-carriers also come with nine seats, side front airbags, manual child safety, a full alarm system and come with a tailgate with heated glazing.

power and performance Customers can choose from 95hp and 115hp 1.6-litre engines, or a 2.0litre delivering 120hp. The 115hp engine offers the lowest emissions at 137g/km, against 139g/km for the 2.0litre and 144g/km for the lower powered 1.6. The 2.0-litre engine will also be offered on Proace Verso peoplecarrying models, where it comes with a choice of 150hp or 180hp. The 95hp engine is paired with a five-speed manual gearbox, with all other outputs having six-speed manual boxes. The 180hp engine in the Verso model comes as standard with an automatic transmission. All drive through the front wheels. Proace vans are equipped with an AdBlue tank that should last up to 9,300 miles between refills. Service intervals are up to 25,000 miles/ two years and the vans are covered by Toyotaâ&#x20AC;&#x2122;s five-year/100,000 mile LCV warranty.

FLEET FACT what we think... The 115hp version of the 1.6-litre engine is the most efficient, delivering 137g/km of CO2 and around 55mpg.

New Proace is streets ahead of its predecessor. A wider range of body lengths and capacities should provide Toyota and its Specialist Business Centres with access to a far greater share of the market. DG

vanfleetworld.co.uk / 81

FEATURE Cartwright Conversions

Fleet converter Dan Gilkes takes a look at a new option in van conversions.

here is a new name in the van conversion market, although in truth not perhaps that new. Cartwright Conversions opened for business in January of this year from premises near Doncaster, offering a wide range of leet conversion capabil‐ ities and no less than three types of van racking. If the Cartwright name sounds familiar though, it should be. The Cartwright Group is a £115m turnover commercial body‐ builder and the UK's second largest trailer manufacturer, with 850 employees in Altringham, Cheshire. Cartwright’s irst new model is a welfare bus that is already proving popular, with a major initial order for 33 vehicles from welfare hire specialist Garick. The irm is continuing to develop ambulances, custodial transfer and patient transfer vehicles too and is currently looking at minibus design. It will not however be taking on the more common tipper, dropside or Luton van markets, that are already well catered for. “Cartwright Conversions is being launched from a totally separate location as a clear message to the industry that this is a dedicated operation, which will offer a different approach in response to the lexible needs of the market, whether a customer requires a one‐off vehicle or has a leet of 500,” said commercial director David Healy. “We bring to the market a number of exciting features. Firstly our build lexibility, our Doncaster plant allows us to build multi‐ ple repeat vehicles in a line. We also have up to 30 bays, so we can build different vehicles at the same time, which obviously wouldn’t work on a production line. This lexibility allows us to build one vehicle in a bay, or 500 on a line.” A secondary strength is the engineering expertise that is avail‐ able within the Group, allowing rapid manufacture of compo‐ nents and full CAD design capabilities. “It is the engineering capability that sets us apart,” said Healy. “For instance our welfare vans have the same electrical safety systems as our ambulances.”

84 / vanfleetworld.co.uk

Cartwright is offering three racking ranges alongside its leet conversions, all of which will be installed in‐house, rather than through distributors. “We’re not trying to be an Edstrom or a Bri‐Stor, we are a leet converter,” said Healy. “But racking offers potentially the biggest growth opportunity.” The racking options start with Modular, which is a conventional steel racking system that has been fully crash‐tested. “That’s probably what we will sell the most of, as it the most cost competitive,” he said. Mobile is a German‐made system that uses a series of vertical ixed poles with cases that can be locked in place or removed at the job site. A third of the weight of a conventional steel system, Mobile allows customers to recon igure the contents of the van. The third offering is called Mini, and as the name suggests it is designed for smaller car‐derived vans. “Most vehicles like this are only one third full, so carrying a lot of air,” said Healy. “The idea of Mini was to create platforms that replicate the loor of the van and that can be pulled out by up to 1m in drawers.” This saves the driver having to climb into the van to access heavy tools or materials. The drawers can also be removed completely if a larger load volume is required. Though in effect a new business, customers can rest easily when it comes to back‐up. Cartwright Fleet Services (CFS) is yet another division of the Group, operating from six depots around the UK. CFS has 43 service engineers on the road looking after around 11,500 trucks, vans and trailers across the UK. Cartwright Conversions will also have its own staff capable of providing back‐up if required. At present the company has 14 staff working on the assembly loor and six engineers behind the scenes. However the business is constantly recruiting to meet growing demand and Healy believes it will have around 50 staff by the end of the year.

Volvo XC90 Commercial Want a 4x4 LCV that drives like a luxury SUV? Nene Overland has the answer, says Dan Gilkes.

here may be nothing new about making a comfortable LCV with off‐ road capabilities from a popular SUV; Land Rover, Mitsubishi and even SsangYong have been doing it for some time. This is the irst time we’ve seen a conversion based on Volvo’s latest XC90 however, and if you’re looking for luxury motoring with the ability to reclaim the VAT, look no further. The XC90 Commercial comes from experi‐ enced converter Nene Overland, a company synonymous with off‐road capabilities, after more than 28 years in the business. Tradi‐ tionally one of the UK’s largest Land Rover specialists, Nene continues to offer a range of Solihull’s inest and has also built a reputation for Jeep and Toyota 4x4s. With Land Rover’s current Discovery coming to the end of its life though, and Defender now out of production, Nene was looking for a new LCV partner when Volvo stepped up to the plate. As with other LCV conversions the rear seats are removed and scrapped, the rear seat belts taken out and the rear side windows blacked out and disabled. Nene then created a lat load loor that continues on from the stan‐ dard car’s rear load area, with a sturdy mesh bulkhead to prevent loads sliding forwards into the front seats. Though provided in Volvo’s Momentum trim, the XC90 conversion is based on a police spec‐ i ication Utility chassis, from Volvo’s special vehicle department. This uprated base vehicle provides heavier suspension, helping Nene to achieve a very useable 880kg of payload. There is space behind the front seats for small bags and coats and you can also have

what we think The XC90 Commercial is a luxurious way to move goods, on and off the road. Unsurprisingly Nene Overland's order book is filling up fast.

specification Nene Overland Volvo XC90 Commercial BASIC PRICE £36,995 ENGINE 4-cyl/1,969 cc FUEL INJECTION Common-rail POWER 235hp @ 4,00rpm TORQUE 500Nm @ 1,750-2,250rpm Weights (kg) GVW 3,010 KERB WEIGHT 2,130 PAYLOAD 880 MAX TRAILER WEIGHT 2,700 Dimensions (mm) LOAD SPACE LENGTH 2,040 LOAD SPACE WIDTH 1,465 LOAD SPACE HEIGHT 816 LOAD VOLUME 1.9m3 Cost considerations COMBINED CO2/MPG 149g/km/49.6mpg OIL CHANGE 1 yr/18,000 miles WARRANTY 3 yr/150,000 miles MODEL

hidden compartments in the load loor, with an Executive Load Floor pack (£995). There is plenty of space to carry goods however, with a 2m load length that can be easily accessed from the tailgate or the two rear side doors. It’s standard Volvo Scandinavian fare up front, with heated leather trim, dual‐zone climate control and a dash that is dominated by an 8‐inch TFT display that controls many of the functions of the interior. Under the bonnet is Volvo’s 2.0‐litre diesel engine in D5 spec, offering a powerful 235hp with a hefty 500Nm of torque. This drives through an eight‐speed automatic with stan‐ dard Start/Stop. Figures are a claimed 49.6mpg combined with 149g/km of CO2. Having agreed the speci ication with Volvo, Nene now has its irst order of vehicles, with customer deposits already coming in. First deliveries should be in the next four months, once the company has undergone IVA testing and certi ication. Nene is hoping to sell up to 200 XC90 Commercials a year, which seems relatively conservative. As the conversion has no effect on the running gear, the XC90 can be serviced by any Volvo dealer, and it will come as standard with an extended three year/150,000 mile warranty. At £36,995 the Commercial is not a low cost option, however it compares well to the last Discovery Commercial at £36,400, though Mitsubishi’s aging Shogun LWB Commercial can be had for a slightly more palatable £28,000. For the likely business owner customer base though, that’s considerably less than the stan‐ dard XC90 car and it delivers a superb driving environment with real load carrying ability.

vanfleetworld.co.uk / 85

Renault TRAFIC SPORT Nav What Van? Medium Van of the Year 2015 and 2016. Well, we told you it was reliable.

4 Years 0% APR 4 Years Servicing 4 Years Warranty 4 Years Renault Roadside Assistance To ďŹ nd out more, visit renault.co.uk/vans or Visit your local Pro+ dealer BUSINESS USERS ONLY. Finance provided by Renault Finance, PO Box 149, Watford, WD17 1FJ. Indemnities may be required. Excluding the deposit requirements apply. Valid on new vans when ordered by September 30th 2016 and registered by 31st December 2016. Warranty applies visit www.renault.co.uk/warranty. Renault Assistance is provided by our approved roadside assistance partner. Cover from month 0 to 36 includes Homestart (including a local tow to an authorised Renault dealer). For full terms and conditions visit www.renault.co.uk/roadside. Servicing is detailed on your Warranty and Service sheet. For full terms and conditions visit renault.co.uk/serviceplan. Participating dealers only.

WA DS R

Winner Medium Van of the Year

Wh A

n atVa ?

WA DS R

Winner Medium Van of the Year

Channel Islands. Conditions apply. 4 years 0% APR offer available on Kangoo (except Z.E.), Trafic Panel and Master Panel vans only. Minimum to new vehicles for up to a period of 4 years or 100,000 miles, whichever comes first (first 2 years unlimited mileage). For full terms and conditions assistance at the roadside and home, national recovery, onward travel and European cover. Cover from month 37 to 48 includes Roadside and Package applies for up to 4 years or 90,000 miles, whichever comes first. This covers the manufacturer’s minimum maintenance programme, which

MARKET OVERVIEW Fuel Management

Allstar Business Solutions We understand that managing your fleet can be incredibly stressful. Our Allstar One fuel card gives you access to the UK’s largest fuel network of over 7,700 sites, which includes over 1,800 Discount Diesel sites. We also provide you with other fleet management tools too. This is because Allstar One is more than just a fuel card, you can manage your vehicles servicing, maintenance and repair with our online ServicePoint portal. You can also pay for the M6 toll, breakdown recovery and vehicle rental. Our mission is to make your life easier and Allstar One is our best solution yet.

Barclaycard in Association with The Miles Consultancy TMC and Barclaycard provide a total fuel solution via Barclaycard Fuel+ in Association with TMC. The exciting new Fuel+ card gives you the power of integrated audited mileage capture with the ability to purchase fuel at 99% of UK filling stations, including all supermarkets. It’s the single, powerful, secure solution for consolidated corporate vehicle fuel purchasing and mileage expense management. There are NO transaction charges (although card fees may apply) and customers love our service. Winner of the 2015 Fleet World Honours Innovation in Fuel Management, Fuel+ offers multiple opportunities to control fuel and mileage expenses. Contact: Giovanni Abbate reply@themilesconsultancy.co.uk www.tmcuk.co.uk/products/fuelcard

Tel: 03331 308 198 www.allstarcard.co.uk/contact-us

Tel: 01270 525218

BP Oil Whether you are managing a fleet of HGV’s, cars, vans or a mixed fleet, no matter what size, BP has a range of Fuel Cards to support your business. By partnering with the UK’s favourite forecourt you can benefit from: • Better control of your spend- via fuel savings and advanced security • Our extensive and strategically located network of sites • Account management and customer service teams • Reduction in fleet administration time and cost- via online fleet management tools Our Fuel Card solutions are used by thousands of companies across multiple industries, fleet sizes and fleet types. Find out how BP can help drive your business forward. Tel: 0845 603 0723 BPCardsAdmin@bp.com

www.bpplus.co.uk

WEX Europe Services Fleet managers around the UK and Europe can look forward to less difficulty, lower costs and more detailed performance data when running their fleets, thanks to Esso CardTM from WEX Europe Services. With Esso CardTM fleet operators have total control over the everyday organisation over their vehicles. Every transaction is logged on a single, VAT-approved invoice, helping to reduce the burden of paperwork. Drivers can fill up at Esso, Shell and UK Fuels sites through the Esso + fuel programme. By using their Esso CardTM or UK Fuels card, customers can choose from more than 3,600 strategically located filling stations nationwide. Contact: Bryan Glazier Tel: 0800 626 672 newaccounts@wexeuropeservices.com www.essocard.com

88 / vanfleetworld.co.uk

Fuelmate Ltd Whether you operate locally, nationally or within Europe, Fuelmate can provide your business with the perfect solution to your fuel card needs. Sitting within a 5th generation, family owned business we proudly deliver over 30 years of fuel card expertise to our valued customers. Fuelmate offers a wide variety of different cards from the leading networks including; Shell, BP, UK Fuels, Keyfuels, Esso and Texaco. We also offer an innovative fuel card solution designed specifically for Fleets, the Fleetmate deal offers a fixed price deal across all networks. Contact: Andy Smith enquiries@fuelmate.co.uk

Tel: 0800 158 3582 www.fuelmate.co.uk

www.fleetworld.co.uk

What is the number of ﬁlling stations at which the card is accepted? Is your card single branded or multi-branded? Do you provide management reporting? Do you offer account and database management via the Internet? Does your card offer pan-European coverage? Do you offer a card to pay for non-fuel items? Do you offer rebates to major ﬂeet customers? What types of vehicles does your cards cover? Do you offer a chip and pin security system? Do you charge a card fee? Do you offer a non-pump price agreement? Can your system accept data from own-pump transactions? Do you offer a fuel bunkering facility? Can customers pay for alternative fuels, such as natural gas or electric using your cards?

VAN FLEETW RLD

Key to services

Allstar Business Solutions 7.6k+ Multi ✔ ✔

✔ ✔ All ✔ ✔ ✔ ✔

Barclaycard and The Miles Consultancy 8.45k Multi ✔ ✔ ✔ ✔

All ✔ In some cases

✔

BP Oil 7.5k Multi ✔ ✔ ✔ ✔ ✔ All ✔ ✔ ✔ ✔ ✔

Fuelmate 7.2k Both ✔ ✔ ✔ ✔ ✔ All ✔ ✔ ✔ ✔ ✔ ✔

WEX Europe Services 3k+ Multi ✔ ✔ ✔ ✔ ✔ All

✔ ✔

✔

✔ Service provided

Service unavailable

✔ **

* Pin only ** Card dependent

vanfleetworld.co.uk / 89

VAN SUPPLIER DIRECTORY FLEETW RLD daily rental

contract hire, leasing & finance

racking systems

tail lifts

fleet management software

Europcar Tel: 0871 384 0201 www.europcar.co.uk

Volkswagen Group Leasing Tel: 0870 333 2229 www.volkswagengroupleasing.co.uk

Bott Ltd Tel: 01530 410600 www.bott-group.com

DEL Equipment (UK) Ltd Tel: 01993 708811 www.del-uk.com

Chevin Fleet Solutions Tel: 01773 821 992 www.chevinfleet.com

Avis Rent A Car Budget Rent-a-Car Tel: 0844 5000 08701544 56 56 56 www.avis.co.uk www.budget.co.uk

Venson Automotive Solutions Tel: 08444 991402 www.venson.com

Sortimo Central Tel: 0121 511 2303 www.sortimo-central.com

Penny Hydraulics Tel: 01246 811475 www.pennyhydraulics.com

Drive Software Solutions Tel: 01438 317731 www.drivesoftwaresolutions.com

Nexus Vehicle Rental 0808 256 7223 www.nexusrental.co.uk

Fleet Alliance Tel: 0845 601 8407 www.fleetalliance.co.uk

Tevo Limited Tel: 01628 528034 www.tevo.eu.com

Ratcliff Palfinger Ltd Tel: 01707 382880 www.ratcliffpalfinger.co.uk

Mycompanyfleet Tel: 0845 077 7760 www.mycompanyfleet.co.uk

Enterprise Rent-A-Car Tel: 01784 221 300 www.enterprise.co.uk

Alphabet (GB) Limited Tel: 0370 50 50 100 www.alphabet.co.uk

Teletrac Navman Tel: 0345 604 8813 www.teletrac.co.uk

Bynx Tel: 01789 471600 www.bynx.com

Budget Rent-a-Car Tel: 0844 5338 08701544 56 56 56 www.budget.co.uk

Zenith Tel: 0344 848 9327 www.zenith.co.uk

telematics & tracking

Telogis Tel: 0203 005 8805 www.telogis.co.uk

www.navmanwireless.co.uk

www.quartix.net

Civica UK Ltd Tel: 0117 924 2703 www.civica.co.uk/tranman

Tel: 0870 013 6663

Promote your company here and online for just Â£400/year.

conversions Clarks Full Vehicle listings Conversions online at Tel: 0845 319 2787 fleetworld.co.uk www.van-conversion.co.uk

STEPS AVS Steps Ltd

Tel: 01939 235900 www.avssteps.co.uk

Arnold Clark Vehicle Management

Tel: 0141 332 2626 www.acvm.co.uk

Lex Autolease Tel: 0344 824 0115 www.lexautolease.co.uk

automatic transmissions Stephens Engineering Automatics Limited Tel: 01920 462530 www.stephensengineering.co.uk

fast-fits & tyres

vehicle CCTV

ATS Euromaster Tel: 0870 066 3624 www.atseuromaster.co.uk

Exeros Technologies Tel: 020 8303 1188 www.exeros-technologies.com

vehicle ventilation

accident management

Flettner Ventilator Ltd Tel: 020 8200 2321 www.flettner.co.uk

Total Accident Management Tel: 0845 078 4157 www.totalaccman.co.uk

90 / vanfleetworld.co.uk

TRACKER Network (UK) Limited Tel: 0845 604 6091 www.TRACKER.co.uk

AMBER CONNECT Tel: 01789 774413 www.amberconnect.co.uk

fuel management

euroShell Card Tel: 0800 915 6021 www.shell.co.uk/euroshell

Full listings online at

fleetworld.co.uk

Tel: 0345 055 8555 Ctrack www.ctrack.co.uk

risk management

Trakm8 Tel: 0330 333 4120 www.trakm8.com

Roadmarque Tel: 01792 824438 www.roadmarque.com

BP Oil UK Ltd Tel: 0845 603 0723 www.bpplus.co.uk

IAM RoadSmart Tel: 020 8996 9600 www.iamroadsmart.com

WEX Europe Services Tel: 0800 626 672 www.wexeuropeservices.com

Bill Plant Ltd Tel: 01765 645023

VAN FLEETW RLD SUPPLIER DIRECTORY For more information, please contact Tracy Howell on 01727 739160 or email tracy@fleetworldgroup.co.uk

www.billplant.co.uk

www.mixtelematics.co.uk

Safety Roadshow

Call our registration hotline on 0800 200 6800 or visit our homepage and sign up to attend. Don't miss out! www.mixtelematics.co.uk

Thursday 20th October 10am - 4pm Doncaster Racecourse

Discover a world of possibilities for safer management of your fleet