International Fleet World November 2016

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INTERNATIONAL

FLEETW RLD All that matters in the world of fleet November 2016

THE NEW SEAT ATECA AN SUV TO SATISFY YOUR BUSINESS NEEDS

TECHNOLOGY TO ENJOY SEAT FOR BUSINESS

FOLLOW US ON:

SE AT.COM

Average fuel consumption: 4.2 - 6.2 l/100 km. Average CO2 mass emissions 111-141 g/km. Provisional data.

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CONTENTS_IFW_Nov16_Layout 1 24/10/2016 17:44 Page 1

INTERNATIONAL

FLEETW RLD All that matters in the world of fleet

contents

November 2016

THE NEW SEAT ATECA AN SUV TO SATISFY YOUR BUSINESS NEEDS

TECHNOLOGY TO ENJOY SEAT FOR BUSINESS

FOLLOW US ON:

SE AT.COM

Average fuel consumption: 4.2 - 6.2 l/100 km. Average CO2 mass emissions 111-141 g/km. Provisional data.

Chairman Jerry Ramsdale jerry@fleetworldgroup.co.uk

16 SPOTLIGHT: All-new Citroën C3.

19 PARIS 2016: Stars of the show...

22 The distracted driver problem.

36 TESTED: New Peugeot 3008.

Publisher Steve Moody steve@fleetworldgroup.co.uk Editor John Kendall john@fleetworldgroup.co.uk Deputy Editor Alex Grant alex@fleetworldgroup.co.uk Business Editor Natalie Middleton natalie@fleetworldgroup.co.uk Features Editor Katie Beck katie@fleetworldgroup.co.uk Sales Director Anne Dopson anne@fleetworldgroup.co.uk Sales Manager Harry Whyte harry@fleetworldgroup.co.uk Circulation Tracy Howell tracy@fleetworldgroup.co.uk

04 Fleet Review John Kendall introduces our brand new website.

06 Inside Knowledge How Norway leverages its oil & gas industries to support EVs.

Dawn Mitchell dawn@fleetworldgroup.co.uk Head of Production Luke Wikner luke@fleetworldgroup.co.uk Designers Samantha King sam@fleetworldgroup.co.uk

08 News The biggest stories from a month in the international fleet world.

16 Spotlight An in-depth look at the playful new Citroën C3.

Victoria Arellano victoria@fleetworldgroup.co.uk Web Designer Dan Desta daniel@fleetworldgroup.co.uk

19 Paris Show 2016 Our pick of the highlights for the biannual show.

22 Risk management How to reduce the temptation of distracted driving.

Published by Stag Publications Ltd, 18 Alban Park, Hatfield Road, St Albans, Herts, AL4 0JJ tel +44 (0)1727 739160 fax +44 (0)1727 739169 email ifw@fleetworldgroup.co.uk web internationalfleetworld.com

26 Daily Rental OC&C’s Mark Jannaway on how daily rental can use digital tools.

28 Fleet Focus Norway’s booming LCV sector and incentives for electric vehicles.

32 Profile Opel’s resurgence in Europe and ambitious schedule of launches.

36 Launch Report Peugeot 3008 / Opel Mokka / Citroën Traveller / Mitsubishi L200.

STAG Publications

®

To subscribe to Interational Fleet World visit: www.fleetworldsubscriptions.co.uk

42 Fleet in Figures Breaking down the latest global vehicle sales by region.

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fleet review This month, editor John Kendall reveals why you need to visit our new website, his MPG Marathon results and Paris stars...

EU low-emission strategy

Paris provides insight

If you use the International Fleet World website (internationalfleetworld.com) you may have noticed that we have launched a new version in recent weeks improving the look and ease of use of the website. As anyone will know who has responsibility for maintaining websites, it is very difficult to keep up to date with the latest innovations, but I hope that you will find the revised site easier to navigate and more informative than before. Your feedback is always welcome.

The Hanover CV Show and Paris car show both gave interesting insights into future trends. For Hanover, the theme appeared to be connectivity with VW Truck and Bus launching its RIO open platform Cloud-based system, designed for use on any make of vehicle. Mercedes-Benz was well represented at both shows, with an interesting delivery van concept designed to use drones for the final stages of delivery. Electric vehicles were a theme at both shows, but it was Paris, featuring a number of concepts and new electric vehicles with battery capacity now extending to overcome most people’s concerns about range. It really looks as though long range EVs will be with us within the next few years.

MPG Marathon 2016 As I write this, we have just had the results in for the 2016 MPG Marathon, designed to show what fuel consumption can be achieved from standard cars. I first took part 15 years ago driving a Renault Clio 1.5dCi and most of the entries I have driven over the years have been diesel powered. This year, with my regular co-driver Paul Nieuwenhuis, I drove a Kia Niro hybrid, the first time I have driven a petrol electric hybrid for the event, and it proved to be a challenge. We didn’t break the figure we set last year in a Citroën Cactus BlueHDi (2.74l/100km), but we did improve on the EU official combined cycle figure, returning 3.68l/100km on the course.

Unfortunately we accumulated some time penalties, which counted against that result.

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Variable compression I won’t get too technical but Infiniti’s variable compression ratio prototype engine shown at Paris could offer an interesting breakthrough in petrol engine design. The engine is designed to offer either economy or performance as needed and could bring useful reductions in fuel consumption and emissions for petrol engines. The engine is due to enter production in 2018 and it will be interesting to see how well it lives up to its promise.

visit internationalfleetworld.com

CAR OF THE YEAR 2016

The new Astra Sports Tourer with highlights of the luxury class: • IntelliLux LED® Matrix headlights • Hands-Free Liftgate • Ergonomic massage seat • Opel OnStar – your personal connectivity and service assistant The Car of the Year is an international award, judged by a panel of senior motoring journalists across Europe.

Fuel consumption combined 6.2–3.6 l/100 km; CO2 emissions combined 142–92 g/km (according to R (EC) No. 715/2007).

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inside knowledge

Electric nation We look at how the Norwegian incentives will affect future EV sales... e cover Norway and its vehicle market in this issue and it is a fascinating car market, despite its small size. While the country is not alone in producing nearly all its electricity from renewable sources, notably hydro-electric power – Canada generates similar levels of power from renewable sources, it is perhaps the only country, with the exception of Israel, that has set out to harness its abundant supplies of electricity to fund a ‘Green’ car revolution.

There is an irony to all this, in that Norway is also a large exporter of oil and gas. The country has huge reserves and the high revenues help to fund the Norwegian State. Norway has the largest sovereign wealth fund in the world, because the Norwegians realised that since fossil fuels are finite, they need to exploit what they have while it lasts. Since the country produces around 98% of its electricity from renewable sources and the population stands at around five million, those oil reserves could last a long time if the Norwegians kept them to themselves.

But the strategy of exporting much of it and using the tax revenues to support the Norwegian economy looks like sound thinking.

It has also enabled the Norwegians to become emobility pioneers. Around 22% of new car sales in 2015 were EVs and this in a country where cold

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winters can have a dramatic effect on battery capacity, potentially making a serious dent in available range. Of course that popularity owes a great deal to a high level of State incentives, which we describe in some detail in our profile feature on page 28. Since these also apply to plug-in hybrids, it gives Norwegian EV buyers a way around electric dependency, but it is a country with a highly developed charging network, making this perhaps less necessary than elsewhere.

The lesson for other countries that want to stimulate the take up of EVs is consistent government policy when it comes to incentives. The Norwegians have pursued EV-friendly policies since 1990 and since then have regularly stepped up the incentives to stimulate the EV market. And it has worked, as the statistics show.

Arguably we are now approaching the critical point where the range of EVs will match that of internal combustion engined cars within a few years. At the same time the cost of EVs is falling in real terms. As these points approach, it is reasonable to ask why Norwegians should go on supporting EV buyers.

Within the next two years, the Norwegian government will review the incentives and there will be changes.

But the Norwegians will be able to congratulate themselves on a far-sighted policy that has achieved its objectives. Other countries please take note.

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business news

ALD and Wheels Inc expand in Central America LD Automotive and its North American strategic partner Wheels Inc have signed a new partnership with Arrend Leasing, a Guatemala-based car leasing company present in four markets in Central America.

Active for 23 markets, Arrend Leasing offers tailored services and is the only leasing company in Central America that offers regional coverage with a presence in Nicaragua, Honduras, El Salvador and Guatemala.

The partnership reinforces ALD’s position on the Latin American market and follows the recent opening of offices in Chile and Peru and, in June, a partnership with AutoCorp Argentina.

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Cap HPI launches globally utomotive data expert Cap HPI has launched its global business at the Paris Motor Show.

The company has built a European data set enabling vehicles to be identified using a unique code even after they cross borders, linking valuations, SMR and ownership cost data to a specific model.

This will underpin the first phase of its expansion, into Germany, France, Italy and Spain, with plans to have a presence in all 78 countries where parent company Solera operates.

The existing cap code, which has underpinned the motor industry in the UK for 30 years, will run alongside the new code and receive support indefinitely.

Arval joins major UK hydrogen fleet trial rval has become a leading partner in one of the UK’s largest hydrogen fleet car trials to date.

The leasing and fleet management specialist is taking part in the Hydrogen Hub initiative, which will see fuel cell technology tested in a wide range of domestic, commercial and transport applications in Swindon, where Arval’s UK head office is based.

Arval will initially lease two vehicles to local companies, subsidised by the Government’s Office for Low Emission Vehicles. These are a Hyundai ix35h for the National Trust and a Toyota Mirai for Nationwide Building Society. Arval will also take delivery of a Mirai to operate as part of its own company fleet. Other vehicles will also be delivered to local companies as part of a linked bid structure for which Arval will provide management support.

Arval added that it plans to share a large part of its findings with customers and the wider industry.

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Fleet Logistics goes live in Latin America with Syngenta leet Logistics has expanded into Latin and Central America through a deal with global agri-business Syngenta.

The independent specialist now manages a fleet of 800 Syngenta cars in Brazil, using a special hub operation in São Paulo that offers the same full portfolio of Fleet Logistics services as in Europe.

This range of services will also be available for other fleet clients in a variety of different South American countries as Fleet Logistics establishes itself in the LATAM region of Southern and Central America region.

In addition, Fleet Logistics will be responsible for overseeing the management of an additional 800 Syngenta vehicles in a further seven countries across Latin and Central America.

Global online training course for managing fleet safety elematics giant Fleetmatics has continued its EuroT pean expansion with the acquisition of Portugalbased Inosat – Consultoria Informática, S.A. Inosat will add approximately 50,000 vehicles under subscription to Fleetmatics’ existing installed base.

“Fleetmatics will greatly benefit from Inosat's market leadership in Portugal where it has built a leading brand and strong customer base,” said Jim Travers, Fleetmatics CEO and chairman of the Board. “With Inosat, Fleetmatics is also well-positioned to expand into adjacent geographies such as Spain and new territories in South America where Inosat has an emerging presence.”

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New tool helps fleets reduce downtime and increase revenue RI has launched a new tool that uses GPS monitoring and telematics data to enable fleets in the United States, Canada and United Kingdom to proactively manage vehicle downtime.

Available to clients who currently use ARI’s maintenance management and telematics programmes, the ARI VehicleDowntimeView can pinpoint the exact moment a vehicle arrives at and departs from a shop.

Fleet personnel can search for and view the exact location of vehicles via Bing maps and set parameters to be notified when vehicles are down for maintenance past a certain timeframe.

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For the latest news, visit internationalfleetworld.com

Results from first European Day Without A Road Death ISPOL (the European Traffic Police Network) and the European Commission have published the results for the first European Day Without A Road Death (Project EDWARD).

Held on Wednesday 21 September 2016, the initiative was run to draw attention to the average of 70 deaths occurring every day on the roads of Europe, and to demonstrate the value of ambitious road safety targets.

Newly released figures show that on this day, there were 43 road deaths across 31 countries – compared with 70 fatalities on the same day in 2015. This show a like-for-like reduction of almost 39%.

In total 19 countries recorded zero fatalities on 21 September, compared with 11 countries in 2015. Seven other countries recorded a reduction in fatalities, compared with the same day in 2015 while three countries saw an increase.

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Enterprise Rent-A-Car expands to Argentina, Paraguay and Curaçao nterprise Rent-A-Car brand has started operations in Argentina, Paraguay and Curaçao.

The Enterprise Rent-A-Car brand including the Enterprise Plus loyalty programme will be offered to customers at main airports in Bariloche, Buenos Aires and Mendoza, Argentina; Asunción, Paraguay; and Willemstad, Curaçao. The brand’s first city centre location also opened in Asunción in September and additional locations are planned for the three countries.

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New BCA European operations director to spearhead expansion plans CA has appointed Bertrand de Techtermann (left) to the new role of European operations director in line with its expansion plans.

He brings over 17 years’ experience in the automotive industry and finished vehicles logistics across France, Germany, Switzerland, Slovakia and the UK, including most recently at logistics group Gefco, where he set up its Algerian business.

Jean-Roch Piat, chief operating officer – remarketing Europe, said: “Bertrand de Techtermann´s appointment is a key milestone in our ability to execute innovation in all markets at the same time, while delivering a robust, high quality and efficient service to all our customers.”

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fleetinquotes a few soundbites from a month in fleet

From this training, I’ve discovered first hand it really is possible to make dramatic changes in fuel economy with the adoption of some relatively simple practices.

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UK Minister of State for Transport John Hayes after taking eco-driving lessons organised by Fleet World.

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The fact that there are now more than a million vehicles and assets being managed

by FleetWave is indicative of the efforts of the Chevin team right across the globe.

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Chevin Fleet Solutions MD Ashley Sowerby as the company reaches a record 1m vehicles and assets under management.

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Europe needs four important boosts from regulators: ambitious European carbon dioxide limits for new cars in 2025 including a specific target for EV sales; to accelerate the roll-out of EV charging infrastructure across Europe; to ban dirty diesels from cities; and tax breaks for battery EVs.

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Julia Hildermeier, electromobility officer of T&E, which says there’ll be over 500k EVs on European roads by year end.

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environmental news

Germany takes first step to 2030 petrol and diesel ban ales of petrol and diesel cars in Germany could be banned by 2030, under proposals which have received cross-party approval in the Bundesrat (Federal Council) this month.

The plenary session was held to discuss the European Commission’s strategy to decarbonise the transport sector by 2050, and the move to carbon-free global mobility from that date forward.

Although it said some sectors won’t be able to meet the 2050 deadline – industry and agriculture for example – the Bundesrat’s response argued that targets could be adjusted, particularly in line with the 1.5°C global warming limits agreed during the COP21 conference in Paris last autumn.

With this in mind, the proposal suggests tax-incentivising electric passenger vehicles, with a view to improving air quality, reducing carbon emissions and cutting noise levels, as well as creating jobs in the low

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carbon vehicle industry across Europe.

In its statement, the Bundesrat said: “It is necessary to evaluate the effectiveness of the taxation and taxation practices of the Member States, to promote emission-free mobility and to make proposals for the efficient use of taxation and tax instruments in this area, so that only emission-free passenger cars are permitted from the year 2030 onwards.”

Reaching this point will also involve promoting cycling, car and bike sharing and avoiding the promotion of biofuels from 2020.

Germany is the third European country to commit to 100% electric vehicles within the next 20 years. The Netherlands is aiming for a 2025 cut-off date for petrol and diesel, with the Dutch Labour party saying exhaust fumes are “the new cigarette” and Norway, already the world’s leading market per capita for plug-ins, is aiming for the same deadline.

100% of new cars must be electric by 2035, report warns lectric vehicles must account for 100% of all new passenger cars within 20 years in order to meet climate change limits, a new report has warned.

Issued by the Climate Action Tracker (CAT) consortium, the document sets out the challenges for achieving targets set out in the Paris Agreement last year – namely that global temperatures should rise by less than 2°C, but that 1.5°C or less is ideal.

CAT is warning that global fuel economy standards would need to be doubled by 2030, and fully electric vehicles would need to reach a 50% share of the passenger car market by that point, to reach even the 2°C target.

In order to achieve the lower limit, the entire global

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vehicle parc would need to be electric vehicles by 2050, which would require the last fossil fuel powered model to be registered in around 2035 based on a 15-year average lifespan.

Even then, the shift would require decarbonisation of the electrical grid, and efforts to achieve negative CO 2 emissions could also be needed.

Michiel Schaeffer of Climate Analytics, a member of the consortium, said: “Even a date of 2035 or so for the last new fossil-fuel powered passenger car could be late: the earlier we decarbonise the transport system, the less we will need to rely on negative emissions that largely require technologies still awaiting large-scale deployment.”

EVNEWS_IFW_Nov16 24/10/2016 16:56 Page 2

For the latest EV news, visit evfleetworld.com

European ultra-fast charging network due in 2018 network of 25 ultra-fast charging units is to be installed on an 1,100km route between Austria and the Netherlands from 2018, offering seven times the power output of today’s rapid chargers.

The €13m Ultra-E network is co-funded by the European Union and a consortium of utilities, carmakers, automotive suppliers, and a roaming platform and public bodies, co-ordinated by Dutch utility electricity infrastructure company, Allego.

Once complete, it will offer charging at 350kW at intervals of 120150km on a route spanning Austria, Germany, Belgium and the Netherlands. This will enable compatible vehicles to gain 300km of range in 20 minutes, complementing the already installed network of 50kW rapid chargers on the same route.

Allego said this will provide the groundwork for the next generation of electric passenger cars, which are using larger batteries to offer longer ranges, as well as providing charging for commercial vehicles and buses.

The network will use the Combined Charging Standard, with an AC connector for slower charges and two DC pins for ultra-fast top-ups.

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GM and U.S. Army reveal hydrogen-powered pickup eneral Motors and the U.S. Army have co-developed a hydrogen fuel cellpowered armoured pickup, designed for battlefield use.

The Chevrolet Colorado ZH2 uses a reinforced midsize pickup chassis with modified all-terrain suspension and was the result of a year-long project with the U.S. Army Tank Automotive Research, Development and Engineering Center (TARDEC) in Warren, Michigan.

Its hydrogen fuel cell drivetrain is well suited to combat zones. It’s almost silent, produces lots of torque and little traceable heat and is significantly more fuel efficient than conventionally powered models.

Water – its only exhaust emission – is a useful by product in dry conditions, and it has a power take-off to supply electricity to other equipment.

Paul Rogers, director of TARDEC, said: “Fuel cells have the potential to expand the capabilities of Army vehicles significantly through quiet operation, exportable power and solid torque performance, all advances that drove us to investigate this technology further.”

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EV in numbers

in brief UK launches workplace charging incentives The UK government has launched a €39m funding package for ultra-low emission vehicles, including a €8.4m scheme for workplace charging from this autumn.

This will support public and private sector organisations installing charging points for their fleets and staff to use.

Extra EV funding for California’s poorest households California’s Clean Vehicle Rebate Programme is being revised from November to prioritise incentives for lowincome residents. Households close to the poverty line will now get a €1,835 bonus, on top of the €6,885 federal tax credit and up to €4,590 rebate. Income caps for the rebates have also been lowered, removing eligibility for many high earners.

Large fleets to drive New Zealand’s EV market 33 private sector companies in New Zealand have committed to switching at least a third of their fleet to electric vehicles by 2019. The 1,450 newcomers are set to increase the country’s EV parc by 75%, while cutting three million kilograms of CO2 emissions annually.

Netherlands begins nationwide smart charging trial A nationwide trial of smart charging has begun in the Netherlands, assessing how EVs can be used to store renewable energy and supply it back to the grid during peak periods. The project will establish a set of international standards to enable other countries to use the technology.

46g/km

> 500,000

CO2 emissions for the first plug-in hybrid 5 Series, due next March.

Predicted number of electric and plug-in hybrid vehicles in Europe, by the end of 2016.

Source: BMW

Source: Transport and Environment

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NEWS_IFW_Nov16 24/10/2016 17:13 Page 3

manufacturer news

New BMW 5 Series gets plug-in and autonomous technology MW has revealed its new 5 Series, with the range getting plugin hybrid and autonomous technology from the latest 7 Series.

BAvailable from February next year in markets across the globe, the

5 Series will also bring enhanced dynamics, an increased number of assistance systems, new connectivity technology and a new and innovative operating system.

All engines belong to the newly developed, modular BMW EfficientDynamics family of power units. Two petrol and two diesels will be available from launch, covering a new 520d and 530d as well as 530i and 540i models.

Next year, the range will grow to include the 530e iPerformance, a petrol-powered plug-in hybrid with a 45km electric range and 252hp, likely to be an important corporate car with its 49g/km CO2 emissions.

Much of the on-board technology was previewed on the 7 Series, this includes adaptive cruise control with steering assistance at up to 210kph, remote parking via the key, and the new touchscreen iDrive system with gesture control, as well as live on-street parking, a Wi-Fi hotspot and real-time traffic information.

in brief New TomTom PRO 2020 TomTom Telematics is launching a TomTom PRO 2020 driver terminal, combining reporting from the WEBFLEET fleet telematics service along with forced driver ID, digital logbook, working time log and the OptiDrive 360 driver performance improvement module.

Daimler to build Polish engine plant Daimler is to develop a new car engine plant in Poland under investment of about 500 million euros. The new plant will be sited in Jawor and will produce engines from 2019.

Free cybersecurity whitepaper NAFA Fleet Management Association has published a new whitepaper to help fleets with the issue of cyber security. The free paper offers an overview of how and where vehicles can be compromised and presents recommendations for fleet administrators.

DriveNow to launch in Milan

Nissan unveils new NV300 as replacement for Primastar issan has unveiled its new N NV300 van, which replaces the Primastar and sits between the

NV200 and NV400 in the line-up.

The NV300 is available as a panel van, crew van and as a Combi passenger vehicle. In addition, a floor cab version is available as a rolling chassis for bespoke conversions.

Rear tailgate and side door combinations are available for extra flexibility.

Four engine options are offered. All use Nissan’s 1.6-litre dCi diesel engine, with power outputs of 95hp, 120hp, 125hp and 145hp. The two former are single turbo, while the latter pair are twin turbo. All are mated to a 6-speed manual transmission, feature a diesel particulate filter and meet Euro 6 emissions standards, fitted with Selective Catalytic Reduction (SCR) technology.

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DriveNow, the car sharing joint venture of the BMW Group and SIXT SE, is to open operations in Milan. The scheme will launch with 480 BMW and MINI models and will later be expanded to include 20 BMW i3 electric cars.

BSM Technologies acquires Mobi Fleet tracking specialist BSM Technologies has acquired all of the assets of Mobi Corp through the company's subsidiaries. BSM said the transaction enhances its commercial fleet management solutions to include planning, scheduling, route optimisation and fleet analytics.

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SPOTLIGHT_CitroenC3_IFW_Nov16_Layout 1 24/10/2016 14:16 Page 1

SPOTLIGHT Citroën C3

Vive la différence Distilling the C4 Cactus’s avant-garde styling into a technology-packed supermini should put Citroën a lot higher on the user-chooser wishlist, reckons Alex Grant.

Personality Don’t let the plastic cladding trick you – this is a supermini, not a compact crossover. It’s actually a little lower than its predecessor, which helps with aerodynamics, and measures four metres from bumper to bumper. That places it at the core of this segment, but marked out by Citroën’s now instantly recognisable twopiece headlights and gentle, rounded bodylines.

There are no plans to offer a three-door version, but the single bodystyle is one of the few restrictions. Citroën is offering nine body colours, with a choice of red, white black contrasting roof. The latter is matched to fog light surrounds, mirrors and accents of the rear quarter and Airbump panels. It’s not quite as off-beat as the C4 Cactus, but it’s definitely part of the same family.

Technology With a young target audience, the C3 doesn’t hold back on gadgets. The seven-inch touchscreen includes Android Auto, Apple CarPlay and MirrorLink smartphone app streaming, as well as an optional navigation system with TomTom live traffic updates and internet-connected weather, car park and point of interest information.

Keyless entry and start is new to the C3, and the built-in HD dashcam is a segment first. Citroën is marketing it as a way to record and upload road trips, but it also automatically starts recording if the car is involved in a collision – something which should contribute to reduced insurance costs.

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Comfort Relaxed and comfortable. That’s Citroën’s mantra as it seeks its own identity separate from DS, and it’s an approach that’s been defined by the C4 Cactus. The C3 isn’t quite as pared back as its sibling, but features a similarly de-cluttered dashboard with most of the functions controlled via the central touchscreen. There are four colour themes to choose from, and it’s said to have been designed to feel like a calming extension of the home.

This isn’t just a design theme, though. It uses the same chassis setup as the old car, tuned for supple ride quality rather than sportiness, and Citroën has liberated a little extra room inside too. The front seats are shaped so that rear passengers get a good view out of the front, and some versions feature a large panoramic roof to add a feeling of space.

FLEET FACT The outgoing C3 took almost a fifth of Citroën’s sales volume.

What we think...

Following the crowd has never suited Citroën. The C3 is a bold design, but a hint of fashionable crossover-esque muscularity and a selection of bold colour options mean it’s no longer a wallflower in this segment. It’ll polarise opinions, but that’s not doing the C4 Cactus any harm, and this is likely to offer some attractive fuel efficiency figures and strong value for money to help seal the deal. AG

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DIARY DATE

THE GREATEST SHOW IN FLEET

SILVERSTONE CIRCUIT

10TH MAY 2017

Find out more at thefleetshow.co.uk

page 1 · Front Cover · 207mm x 297mm

For a fleet that’s charged with e-motion.

page 2 · Gatefold outer flap · 196mm x 297mm

The easy way to go electric.

With three different electrified powertrains available it’s easy for drivers to choose an IONIQ that delivers their preferred balance of driving pleasure, driving range and lower or even zero emissions.

page 7 · Gatefold outer flap · 196mm x 297mm

Innovative and rewarding.

Offering a choice of three different electrified powertrains that share the same sleek, modern design and purpose-engineered platform is a world first. Each of these powertrains adheres to Hyundai’s unique philosophy: quite simply, electrified cars should offer all the dynamic ride and handling characteristics that make driving a pleasure.

page 3 · Gatefold inner flap · 196mm x 297mm

IONIQ3 Every IONIQ delivers a rewarding drive with vast amounts of torque from the go. Here’s a brief overview of the advantages of each electrified powertrain.

hybrid

EV range: short EV capability CO2: 79 g/km

plug-in

EV range: > 50 km* CO2: 32 g/km*

electric

EV range: > 280 km zero emissions

Driving fun with lower emissions.

Best of both worlds.

No emissions. No compromise.

The high-efficiency petrol engine and 32 kW electric motor work together to deliver powerful performance with less fuel consumption and lower emissions. The total system output is 141 hp. The electric motor delivers its immense torque immediately on start-up, and is powered by a compact 1.56 kWh lithium-ion polymer battery that is recharged on the move, especially by energy recuperation during braking. IONIQ Hybrid enables emission-free driving at speeds of up to 120 km/h.

A powerful 8.9 kWh lithium-ion polymer battery feeds the torque-rich 45 kW electric motor, which enables over 50 km of emission-free driving, ideal for your daily commute. When working in tandem with the highefficiency petrol engine it delivers a considerable performance boost with no restriction on maximum driving range. The battery recuperates energy on the move and can also be recharged via an external power supply.

The 88 kW electric motor’s torquerich performance is powered by the super-efficient 28 kWh lithium-ion polymer battery with an energy efficiency of 11.5 kWh. It enables an emission-free driving range of up to 280 km on a single charge. The battery is located low in the chassis, which also lowers the car’s centre of gravity, essential for rewarding and responsive driving.

In touch, informed and entertained.

High levels of connectivity are accessed via the central 8" full-colour touchscreen.

Apple CarPlay, Android Auto** and the totally new navigation platform entertain and inform through every journey.

Target figures. Official homologation data are not available at time of publication. These will be made available soon at Hyundai.com/eu.

Apple CarPlay and Android Auto are products solely provided by Apple Inc. and Google Inc. Any use of Apple CarPlay or Android Auto is at owner’s own risk, and is subject solely to an agreement and/or any terms of use established between Apple or Google and the end-customer. For further legal information, please visit Hyundai Motor Europe’s or your local Hyundai website. *

**

page 4 · LHP of centre spread · 207mm x 297mm

Driven by e-motion.

One car. Three powertrains.

IONIQ is the first car to offer a choice of three different electrified powertrains in one elegant body. Its combination of sleek styling and responsive performance ensures that IONIQ turns heads just as well as it turns corners. An extensive list of advanced technologies includes Autonomous Emergency Braking, Apple CarPlay and Android Auto*. Whichever powertrain is chosen – Hybrid, Electric or Plug-in Hybrid – there’s the reassuring peace of mind of Hyundai’s 5-Year Unlimited Mileage Warranty and an extended 8-year or 200,000 km Battery Warranty.

* Apple CarPlay and Android Auto are products solely provided by Apple Inc. and Google Inc. Any use of Apple CarPlay or Android Auto is at owner’s own risk, and is subject solely to an agreement and/or any terms of use established between Apple or Google and the end-customer. For further legal information, please visit Hyundai Motor Europe’s or your local Hyundai website.

Fuel consumption in mpg (l/100 km) for IONIQ Hybrid range: Urban 72.7 (3.88) – 83.1 (3.4), Extra Urban 71.9 (3.92) – 78.5 (3.6), Combined 70.6 (4.0) – 83.1 (3.4). CO2 emissions 92 – 79 g/km. Fuel consumption in mpg (l/100 km) for IONIQ Electric range: 0.0 (0.0). CO2 emissions 0 g/km. These official EU test figures are to be used as a guide for comparative purposes and may not reflect all driving results. Fuel consumption & emissions figures for IONIQ Plug-in Hybrid are not available at time of publication. These will be made available soon at Hyundai.com/eu. Hyundai provides a 5-Year Unlimited Mileage Warranty. On the lithium-ion polymer battery Hyundai provides an 8-year or 200.000 km Battery Warranty, whichever occurs first. For the 5-Year Unlimited Mileage Warranty and Battery Warranty certain terms and exclusions apply. For detailed information on these terms and exclusions, please refer to your local Hyundai website or consult a Hyundai dealership.

page 5 · RHP of centre spread · 207mm x 297mm

page 6 ¡ Gatefold inner flap ¡ 196mm x 297mm

Shaped by the wind.

With a drag coefficient of just 0.24 the IONIQ is one of the most aerodynamic cars on the market. Sleek contours harness airflow to minimise air resistance. And the perfectly balanced proportions combine with finely tuned detailing to create a stunningly attractive design. IONIQ both tames the wind and electrifies the senses.

Red Dot Design Award.

The innovative car with everyday practicality.

A jury of 38 experts from 25 countries has bestowed IONIQ with the prestigious Red Dot Design Award in the coveted vehicle category. It recognizes its refined, sophisticated form and the application of new eco-friendly materials.

The under-floor location of the lithium-ion polymer battery allows the IONIQ to seat five in roomy comfort, and provide a usefully large load space within its sleek silhouette.

Accessible pricing and a hassle-free warranty package make the IONIQ a thoroughly viable proposition for any forwardlooking fleet.

page 8 · Back Cover · 207mm x 297mm

Electrified cars that tick all the boxes.

IONIQ delivers everything you expect from a conventional car, but with all the environmental and economic benefits that come with electric driving.

IONIQ makes environmental consciousness both practical and affordable.

IONIQ is backed by Hyundai’s 5-Year Unlimited Mileage Warranty and an extended 8-year or 200,000 km Battery Warranty.*

IONIQ delivers highest levels of energy efficiency.

IONIQ is attractively priced to speed the way to electric driving.

IONIQ is manufactured to Hyundai’s stringent quality standards, so that necessary maintenance is kept to a minimum.

Hyundai provides a 5-Year Unlimited Mileage Warranty.

On the lithium-ion polymer battery Hyundai provides an 8-year or 200.000 km Battery Warranty, whichever occurs first. For the 5-Year Unlimited Mileage Warranty and Battery Warranty certain terms and exclusions apply.

For detailed information on these terms and exclusions, please refer to your local Hyundai website or consult a Hyundai dealership.

*

Hyundai Motor Europe GmbH Kaiserlei-Promenade 5 63067 Offenbach am Main Germany www.hyundai.com/eu

All information, illustrations and specifications are correct at the time of printing and are subject to change without notification. The models and specifications shown in this brochure may vary from models available in your market. Due the limits the printing process, the car body colours shown the may differ slightly from the actual colours. Please contact your local Hyundai dealer for the most recent information models and specifications.

SHOW_IFW_Paris_Nov16 24/10/2016 14:23 Page 2

Paris 2016 Highlights

The pick of Paris Our 10 highlights from the biennial Paris Motor Show.

By Alex Grant and John Kendall.

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Paris 2016 Highlights

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Q5 plays it safe

There’s still a role for big Citroëns

Audi is playing it safe with the new Q5, with a design evolution over the current model. It’s up to 90kg lighter, with increased interior space and a familiar choice of 2.0-litre and 3.0-litre TDI and 2.0-litre TFSI engines. Automatic transmission comes with a freewheel function, while the 2.0 TDI Quattro four-wheel-drive system will automatically disengage drive to the rear when it is not needed. Popularity seems guaranteed. JK

Citroën is streamlining its range, from 15 market-specific models to eight global ones. But CEO, Linda Jackson, says this doesn’t mean limiting itself to small cars. A large SUV, similar to 2015’s Aircross concept, will launch in 2018, and Europe – including the UK – will also get a smaller C5 replacement. The CXperience concept is a hint of what’s coming: “When we produce it, it’s true to say we’re not going to produce a usual saloon,” she said. AG

Honda Civic: Swindon goes global

Ioniq will be Hyundai’s Prius moment

Space race hots up with Skoda Kodiaq

Swindon will be the global production centre for the 10th generation Civic, which is wider, longer, lower and lighter than before, using a new platform. It will be the first Honda in Europe to use the company’s new 129hp 1.0-litre and 182hp 1.5-litre VTEC Turbo petrol engines, joined by the latest variant of the 1.6-litre diesel at the end of the year.

There’s more space for all occupants and luggage with better rear leg and knee room and a 478-litre boot. JK

Hyundai will utilise the Ioniq’s electrified drivetrains in other models, just as Toyota has used the Prius as a forerunner of its wider hybrid line-up, according to UK president and CEO, Tony Whitehorn.

So the new i30 (pictured) will include an electric or hybrid version, completing a range soon spanning three bodystyles and performance models from Hyundai’s ‘N’ motorsports division. AG

The new Peugeot 5008 has morphed from MPV to SUV and will face competition from the new Renault Koleos, which returns to the UK next summer, and Skoda is also in on the act with the launch of the Kodiaq – signs of an evolving D-segment. No word on Koleos power choices yet, but Kodiaq offers CO2 emissions from 131g/km, while Peugeot starts from 113g/km, packs removable third-row seats and arguably looks the best of the three. JK

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SHOW_IFW_Paris_Nov16 24/10/2016 15:42 Page 4

Leaner Discovery targets fleet growth With competitive new diesel engines to match the visual desirability, Jaguar Land Rover has seen fleet sales increase by over a third so far this year. So it’s no surprise to see the first new Discovery in 12 years falling into line.

It’s ditched steel ladderframe for a lighter aluminium monocoque, square edges for Evoque-like curves, and there’s a 240hp 2.0litre diesel for fleets. Reduced weight means there’s no sacrifice in performance for the price reduction and 171g/km CO2 emissions.

UK managing director, Jeremy Hicks, expects incremental growth from user-choosers. AG

Electric car technology steps up a gear A steering wheel for the Volkswagen I.D. concept? It’s designed to retract for autonomous driving. It’s not just another concept, says VW, but will be a production reality no later than 2020, built on VW’s modular EV architecture and with an electric range of up to 600km and 170hp available.

Sporty SUV coupe is how Mercedes describes its EQ concept, which also previews future electric models based on a modular build system.

It produces 400hp, has permanent four-wheel drive and a 500km range. Both design teams say they are “cool”. Queue here, then. JK

Momentum continues for Mitsubishi’s PHEVs

Production EVs are upstaging the concepts

Mitsubishi is following up on the success of the Outlander PHEV with a pair of plugin SUVs. The EX concept previews a 400km ASX-sized electric crossover, while the Ground Tourer PHEV hints at a plug-in hybrid with a much larger battery, enabling it to spend more time driving on electricity than the Outlander.

“The success of Outlander PHEV, particularly in Europe, has convinced us that electric powered SUVs will continue to grow,” said executive vice president of overseas operations, Kozo Shiraji. AG

Amid the concept car promises of future mobility, it was a pair of production electric vehicles which really impressed. A bigger battery for the Renault ZOE boosts the range to 400km, or 300km under ‘real-world’ driving, while the Opel Ampera-e can travel 500km or 380km under similar conditions, and both will be in showrooms this autumn. With a realistic gap between rest/charging stops and no luxury price tag, they’re significant launches. AG

Micra shapes up Remember the Micra?

Maybe not, given the relative absence of the current Indian-built generation from our roads. Perhaps that wasn’t lost on Nissan’s design team – the fifth-generation looks exciting and will get a choice of three and fourcylinder petrol and diesel engines. Expect it from March next year and, if it drives like it looks, Micra could be fun again. JK

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FEATURE Risk Management

Distracted driving crisis While new risks are causing problems, new technologies can help fleets manage them, as Steve Banner reports.

“In the USA you are now banned from using a hands-free phone if you drive for the city of New York, unless you are responding to an emergency.”

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ome employees who are welded to their smartphones 24/7 are giving fleet risk managers and driver trainers worldwide a major headache; and it is not just because they are making and taking calls using a hand-held phone while driving.

In an age where people apparently wake up and check their phone messages at 2am because they are worried they might have missed something, they see no reason why they should not receive and send emails and text messages while they are at the wheel; or even play games. Earlier this year the American Automobile Association felt obliged to urge individuals not to play Pokemon Go while driving because of the danger that they will become so wrapped up in it that they will crash.

“Driving is among the most dangerous activities that people do on a daily basis and the last thing we need is to increase the number of distractions in the vehicle,” says AAA director of traffic safety advocacy and research, Jake Nelson.

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Distracted driving costs lives The USA’s National Highway Traffic Safety Administration calculates that at least 3,000 fatalities on the country’s highways annually occur as a result of distracted driving.

It is a problem underlined by Toronto, Canada-based risk management and driver training specialist AlertDriving.

Its portfolio includes a host of online training modules under the FleetDefense banner that cover everything from driving safely at night and speeding to avoiding collisions with pedestrians and cyclists.

Also covered are topics such as drowsy driving and safely navigating rural roads.

It says that in some parts of Canada distracted driving is resulting in twice as many fatalities as those caused by people getting behind the wheel while under the influence of alcohol or drugs. Distracted driving killed 38 people in Ontario in August compared with 19 whose deaths occurred as a result of impairment through drink and substance abuse.

“We have a really serious problem with distracted driving right now,” says Ontario Provincial Police superintendent, Chuck Cox. “We need to employ the same techniques and enforcement that we’ve done with impaired driving.”

In response, some fleets are adopting a stricter policy on the use of in-vehicle devices, AlertDriving points out.

Hands-free ban In the USA you are now banned from using a hands-free phone if you drive for the city of New York, unless you are responding to an emergency. That is despite the fact that its use (unlike that of a hand-held device) is otherwise legal.

After a review of driving practices the Department of Citywide Administrative Services concluded that both types of device were equally distracting.

“The new rule will be a focus of mandatory defensive driving and safety training,” says chief fleet officer, Keith Kerman.

“We’re rolling out a poster campaign focusing on this issue at city facilities, parking lots and garages.”

New York City’s stance highlights the fact that eliminating the use of hands-free and hands-held devices is not solely an issue for risk managers, trainers, and drivers themselves. It involves fleets changing their operational practices if they have not already done so and appreciating that they cannot expect to be able

to contact drivers whenever they like and receive an instant response.

AlertDriving is spreading its wings further worldwide. Last year it announced a partnership with Poland’s Total Fleet Solutions, which has enabled the East European fleet consultancy to expand the services it can offer. It also revealed that it was teaming up with Safeworld Global Partners, a health and safety consultancy active in Central and South America, and with Fleet Logistics, active in Europe, the Middle East and the Asia Pacific region. This year AlertDriving has linked up with Daimler-owned Athlon Car Lease International.

Online defensive driving instruction Not to be outdone, Oakland, California, USA-based eDriving has just launched One More Second, a two-hour online defensive driving course, which it says, can benefit drivers who have just joined a fleet, experienced drivers who would benefit from some refresher training and high-risk drivers who definitely need to improve their skills. “It helps drivers of all types rethink the common hazardous attitudes and behaviours that most have adopted, often without knowing how risky they are,” says chief executive officer, Celia Stokes.

One More Second includes video journeys that help drivers spot threats before they become unavoidable dangers. Regular knowledge checks during the course should help ensure that safety information is understood and retained.

While the use of online training modules is to be applauded, it does not negate the benefits of fleet drivers attending a physical course that should also enhance their on-road safety skills.

Courses such as those delivered by Oakleigh, Victoria, Australia-based Murcotts Driving Excellence represent a good example and include day-long theory and practical defensive driving programmes. They address areas such as what causes skids and understanding the relationship between reaction time, speed and stopping distances.

A Level 2 course looks at topics such as driving on wet roads, always assuming that there are no water restrictions in force. Australia is of course notoriously prone to droughts.

One of the company’s clients is Dunlop Flooring and it has clearly benefited

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FEATURE Risk Management

Distracted driving crisis what Murcotts has to offer. “We’ve → from seen driver-at-fault crash rates fall from

70% to 29% and the average per-incident cost of vehicle damage fall from A$1,750 (€1,190) to A$330 (€225),” says a Dunlop executive.

Employee counselling for improved driver behaviour Aware that crashes can sometimes be the consequence of drivers having unresolved personal or health problems and not concentrating on what they are doing, Murcotts can also provide fleets with advice on setting up an employee-counselling programme.

It points out that speeding and risktaking may be the overt indicators of unresolved anger or conflict.

With so much focus on distracted driving it is something of a paradox that so many of the driver behaviour monitoring devices now being promoted worldwide involve the installation of in-cab displays that flash warnings if the individual is speeding, accelerating harshly or taking bends too quickly. They appear to be effective in prompting drivers to alter their behaviour however; that plus the fact that the employee is aware that the data recorded by the on-board unit can be downloaded and reviewed by the fleet manager.

Such systems have found more success among bus, truck and van fleets than they have among car fleets, possibly as a consequence of resistance from company car drivers who enjoy Full integration Ford is integrating Amazon’s Echo and Alexa systems into its cars, enabling voice control of internet-connected devices in the home, such as lights, security systems, TVs and garage doors.

24 / internationalfleetworld.com

personal use of their vehicles. Evidence from the passenger transport and commercial vehicle sectors suggests however that they could make a valuable contribution to cutting collisions if acceptance can be secured.

On-board driver feedback brings benefits Bus and coach companies operated by Souter Holdings in New Zealand have seen speeding fall by 81% and fuel consumption drop by almost 4% since they had packages from GreenRoad fitted. Tyre and brake pad wear-andtear has fallen too and the smoother driving style that drivers are now adopting means a more comfortable ride for passengers.

Cape Town, South Africa’s H & M Removals has installed MiX Fleet Manager from MiX Telematics (itself a South African company) in conjunction with Tectra Telematics in all 35 of its trucks. As well as improving driver behaviour and reducing the risk of accidents it has cut average fuel usage by 12% at the furniture removal and selfstorage specialist.

Monitoring the behaviour of drivers remotely makes it easier to devise training courses that will address their needs, which is what H & M has done.

In the USA, Kansas-based engineering and construction company Black & Veatch has introduced a telematics system sourced from Geotab to help it manage its 450-strong fleet, which includes cars and pick-ups. The information it gleans is used to compile a scorecard which ranks the 10 best and ten worst drivers every month and helps training to be targeted to best advantage.

Since the system was introduced the average fleet safety score has risen by 28%, the number of high-risk drivers has dropped by a hefty 87% and accidents per million miles have fallen from over five to three. The company aim now is to get the rate to less than two accidents per million miles.

Involved with maintaining masts for cell phone networks, some of the driv-

ers can cover up to 7,000 miles (11,265km) a month.

Car fleet drivers who dislike the idea of their activities being monitored will have to get used to it sooner or later although privacy legislation in some countries may limit the ability of employers to track them if they have private use of their vehicles.

Cloud-based future At the recent IAA Hanover Commercial Vehicle Show in Germany, Volkswagen Truck & Bus launched RIO. It is a cloudbased operating system that can link and monitor every single aspect of cargo delivery – including the activities of vehicles and drivers – from dispatch to arrival.

Its open-platform architecture means that vehicles from rival manufacturers can be accommodated.

“We will progressively change from being purely a vehicle manufacturer to become a provider of intelligent transport systems,” says chief executive officer, Andreas Renschler (right).

Rival Daimler extended the scope of FleetBoard, its telematics-based commercial vehicle fleet management system, with the launch of FleetBoard Store with an initial 14 prototype apps.

Again it is an open platform, the aim being to allow a variety of businesses to contribute apps that will benefit the transport industry.

As senior executives at the show repeatedly insisted, it is all about connectivity; and car fleets will not be immune to it.

FEATURE_Risk_IFW_Nov16_Layout 1 24/10/2016 14:15 Page 4

Hidden fleet insurance costs LeasePlan says fleets can save money by integrating fleet insurance with fleet management. John Kendall finds out more. easePlan recently published research that suggests hidden fleet costs could be reduced by up to €250 per vehicle per year, by combining fleet insurance with fleet management. LeasePlan found that in 48% of large multinational corporations, fleet managers were not involved in insurance related decisions.

The research coincided with LeasePlan’s re-launch of its in-house insurer previously known as Euro Insurances, but now re-branded LeasePlan Insurance.

“This re-branding is really a reflection of a renewed focus on our insurance business, which we started 20 years ago,” explains Hessel Kaastra, managing director of LeasePlan Insurance, “Having gone through the implementation of new regulations related to Solvency II, we are now ready to build further on our strengths in fleet insurance.”

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Principal cost factors LeasePlan suggests that motor insurance is the third biggest cost component that makes up total fleet cost. To help contain the hidden costs, LeasePlan Insurance has looked at the three principal cost factors in fleet insurance. These are direct costs, such as premiums, fees and deductibles, indirect costs that occur when accidents happen and hidden costs, such as process inefficiencies arising from triangulating information between the fleet management company and

insurance company, lost time making calls and filling out forms and interacting with a body repair shop. From the information gathered, LeasePlan Insurance has designed a proposition, which it calls 3D coverage to quantify and address the three types of cost.

Missed opportunity in fleet insurance

Involve the fleet manager In 48% of large multinational corporations, fleet managers are not involved in insurance related decisions

Integrate insurance Combining fleet insurance and fleet management lower hidden costs by up to € 250.00

Finance administration time reduced: insurance invoiced as part of the lease

Driver administration time reduced: less time spent on filling in accident forms

€ 7.50

Faster repair time: use of LeasePlan’s preferred garage network

€ 45.00

€ 22.50

Saving time by using vehicle pick-up & delivery services

Fleet manager administration time reduced: no time spent on triangulating between insurer and lessor

€ 25.00

No need to return the vehicle completely repaired at contract end

€ 90.00

€ 60.00

Reap the benefits

LeasePlan’s finding that in 48% of large multinational corporations, fleet managers were not involved in insurance related decisions is likely to be related to how the company arranges insurance, as Kaastra explains, “The clients that don’t have fleet insurance and fleet management working together create inefficiencies, some-

times without even knowing it. They have their regular overheads, their finance department, their risk department, and their fleet department. It’s very often the chief financial officer (CFO), or the risk management department which decides on insurance and they will be looking at insurance as part of an insurance package, maybe together with insuring property or pensions etc. and they completely miss out on looking at these process efficiencies. They could improve by having a more centralised approach to managing the services surrounding the fleet.

“We have customers where basically the risk manager is getting out of the silo and the fleet manager and the risk manager have a coffee together and quickly realise how much they have in common and basically make everybody’s lives easier.”

Competitive tendering may not be the ‘silver bullet’, as the focus is likely to be on the lowest direct cost, “You look at the one that has the lowest direct cost, but that doesn’t mean that from a Total Cost of Ownership perspective, it’s the best deal,” comments Kaastra, “You then forget about what you can do about prevention, which I believe from a fleet manager perspective LeasePlan is very well positioned to help companies to manage driver behaviour and accident frequency, but moreover, the hidden costs are completely overlooked in most cases.”

How LeasePlan calculated the €250 per vehicle per year hidden cost saving...

Saving Finance admin time reduced: insurance invoiced as part of the lease Driver admin time reduced: less time spent completing accident forms Fleet manager admin time reduced: no time spent triangulating between insurer and lessor Faster repair time: use of LeasePlan preferred garage network Saving time by using vehicle collection and delivery services No need to return the vehicle completely repaired at end of contract Total

€ 7.50 22.50 25.00 45.00 90.00 60.00 250.00

Source: LeasePlan

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FEATURE_Jannaway_IFW_Nov16_Layout 1 24/10/2016 17:02 Page 1

FEATURE Daily Rental

Mark Jannaway of OC&C Strategy Consultants suggests six ways traditional rental operators can ride the wave of digital disruption.

raditional car rental companies are going through a time of change. From a consumer perspective, people have moved to online booking channels and expect greater transparency on price and service. Competition has increased too, with the entry of low-cost operators.

Profits have moved upstream to airports, which rent out parking, and downstream to online distributors, such as rentalcars.com and CarTrawler. As a result, traditional car rental companies are seeing on average 6-10% lower returns than their low-cost agile competitors.

Bucking the trend

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So does this mark the beginning of the end of the traditional rental operator?

Over the last year, OC&C Strategy Consultants has been analysing the performance of over 300 companies in six countries and across the transport, travel, and leisure sectors. We have identified six winning strategies that tackle the challenges of digital disruption head on: 1. Focus on premium Avis, for example, has focused on building brand loyalty and targeting more premium customer segments. This is not about being the biggest operator or having the largest presence, but developing clever positioning and a price-point based on convenience and service. This strategy doesn’t win on price, but targets the lucrative groups of consumers who want more than low cost rental.

FEATURE_Jannaway_IFW_Nov16_Layout 1 24/10/2016 17:03 Page 2

“Data and insights need to be turned into innovative thinking, but the courage to move quickly is what will help traditional operators ride the wave of digital disruption.”

2. Personalisation at scale Enterprise has been using this tactic by building its business around a network of local managers and dealerships and empowering them to use their knowledge to unlock, and then lock in, all the demand in one area. Franchised local rental offices are on average twice as successful at growing revenues compared with owned offices.

3. Become an expert in aggregator distribution There is a way to work smartly with the new intermediaries by choosing to work with them as a sales and marketing outsourcer, and using a smaller proportion of budget through direct channels. The motor insurance industry is a good example of this; some brokers have re-designed their entire business

to win on price comparison websites.

Hastings, for example, has become expert at distributing through aggregators and using the data to make their offer as compelling as possible.

No rental company is yet doing this especially well, primarily as a result of complicated legacy structures and a lack of adequate skills. A common misconception is that this strategy only works if the rental company in question is the cheapest, whereas the price comparison market should be seen as a way for a brand to be seen. Price is one way to do this, but customer rating is another.

4. Become a B2B specialist Focus on customer segments that don’t buy via price comparison sites, like businesses or off-airport rentals. Not only do these segments make up over half the market in Europe, but there are consistently longer-term rent arrangements in the B2B market which are more profitable to a rental operator.

5. Smart cognitive pricing Rather than thinking about pricing in the traditional sense – it costs me X to operate, I want to make Y profit, so I’ll charge Z – structure offers to better reflect how customers make decisions. This means allowing customers to pick where they want to sit in the proposition and then working backwards to position products within that structure. Cognitive pricing helps to guide customers to the right choices for them.

Retailers use these pricing models on a regular basis, but it has not been properly explored by the car rental sector yet.

Moving fast could pay off.

6. Maximise relationships with retailers Thrifty and Northgate are experts at maximising their retail relationships to make a profit, rather than focusing on trying to make money on the rental side of their operation.

Northgate, for example, set up stores and worked with dealerships directly, becoming experts on plugging supply and demand gaps in the market, carefully tracking how many miles they were putting on each car and what locations they were selling to. Being more sophisticated also allowed them to better pick the right vehicles and capitalise on being ahead of the rest of the market. The Honda Qashqai, for example, took the whole industry by surprise by how popular it became. Spotting this trend, and moving quickly, proved extremely valuable for those smart enough to be watching.

What does this mean?

While these six strategies vary widely in their approach, there are two things which bind them together. Firstly, they make use of data and customer information in a more sophisticated way to get better conversions, taking the information rental operators have about their customers to refine and focus their proposition. Secondly, and most crucially, is the agility to move and evolve quickly on those findings. This involves galvanising teams and shareholders for what are often difficult and sometimes radical decisions.

Data and insights need to be turned into innovative thinking, but the courage to move quickly is what will help traditional operators ride the wave of digital disruption.

Mark Jannaway is a partner at global consulting firm, OC&C Strategy Consultants. With over twenty years consulting experience, Jannaway specialises in Financial Services, Automotive Services and Logistics with a particular interest in BPO business models. In addition to this, he has also built strong functional expertise in outsourcing and third party cost management, having represented the buyers of these services many times.

Mark’s automotive expertise spans all non-manufacturing elements of the value chain including breakdown services; contract hire and leasing; dealerships; service, maintenance and repair workshops; vehicle rental and vehicle disposals. Jannaway has worked for many of the leading brands in the space, where the focus has been on disruptive business models to win share as both consumer and corporate attitudes to vehicles change over time.

Founded in 1987, OC&C aims to bring clear thinking to the most complex issues facing today’s management teams. OC&C’s client roster includes some of the world’s most respected companies throughout the business services, retail, consumer goods, technology, media, telecoms and private equity sectors.

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FLEET FOCUS Norway

Norway the EV pioneer A high proportion of electricity generated from renewable energy and a string of incentives has helped to fuel the growth in the EV sector in Norway, as John Kendall reports.

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wave of excitement swept through the international press this summer following a rash of stories suggesting that Norway’s coalition government planned to ban petrol and diesel powered cars in the country by 2025.

A few days later, it became clear that the press had got it wrong. There would be no ban, but the elimination of petrol and diesel cars from Norway would be a target for 2025, backed up by incentives and other inducements to persuade drivers to choose electric cars instead.

Norway is already one of the largest markets for electric car sales, thanks in part to generating its electricity from renewable sources. According to the Norwegian Government, Norway generates 98% of its electricity from renewable sources.

According to data from ACEA for the first six months of 2016, Norway, a member of the European Free Trade Area (EFTA), was the second largest market in Western Europe for battery electric vehicles, with 11,744 registrations, second to France with 12,338. But despite Norway’s enthusiastic support for EVs, the 11,744 registrations represented a fall of -14.0% compared with the same period in 2015.

That is not the whole story though. Overall data for total alternative fuel vehicle (AFV) registrations in the January to June 2016 period shows that Norway registered 30,102 AFVs, an increase of 33.9% compared with 2015. That made Norway the fourth largest AFV market in Western Europe, although the market leader, Italy, is heavily reliant on natural gas and LPG fuelled vehicles. That is impressive for a relatively small car market.

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EUROPEAN EV MARKET LEADER Data for total EVs including hybrids, plug-in hybrids and fuel cell electric vehicles gives Norway a clear lead in the EV market compared with other Western European markets, with 22,099 registrations, a 29.6% increase over 2015. A large take-up of plug-in hybrids (PHEVs) is largely responsible for Norway’s position, with January to June 2016 registrations up 205.8% to 10,338, second only to PHEV registrations in the UK. Hybrid registrations have also been strong in Norway with a 47.3% increase to 8,000 registrations. How much the switch to hybrid and PHEV registrations can be attributed to low fuel prices is not clear, but it seems that is likely to be a factor. Norwegian State statistics show that 2.6% of cars on Norwegian roads in 2015 were electric powered, compared with 47.6% for diesel and 49.7% for petrol. The data shows that the number of diesel cars on the road is growing, while the number of petrol cars is in decline.

Norway remains a large producer of oil and natural gas, with petroleum related exports responsible for around 39% of exports, according to the CIA. The country is one of the largest petroleum exporters in the world, while gas production is also a large revenue earner. Anticipating that the country cannot rely indefinitely on its natural resources for export earnings, Norway saves its state revenues from oil and gas in

the world’s largest sovereign wealth fund. According to the CIA this was valued at $800bn (€729bn) in early 2016.

ACEA data shows that passenger car registrations grew by 3.6% between January and September 2016, compared with the same period in 2015. Registrations totalled 115,875 in this period. In 2015, total registrations reached 150,686, 4.5% more than in 2014. Norway’s State statistics (SSB) show that at the end of 2015, there were 2,610,352 cars on Norwegian roads, a 2.1% increase over 2014. Of these 69,100 were battery electric cars, an increase from 38,600 in 2014. At the same time, there were 450,385 light CVs, an increase of 1.9% compared with 2014.

Volkswagen remains the most popular make of car, representing 14.3% of all cars on Norwegian roads. Toyota sales gave the company a 12.8% market share. Overall Norwegian cars tend to be older on average than in most countries in Europe, with an average age of 10.5 years.

GROWTH IN PRIVATE LEASING LeasePlan characterises the fleet and business car sector in Norway as having a high share of lease cars and fleet management. Elsewhere in this issue, Autorola points to an increasing take-up for private leasing and LeasePlan suggests that the traditional company car market is slightly decreasing in favour of a car allowance and private leasing.

Cars are expensive in Norway, reckons LeasePlan, because of high registration taxes. These are based on the weight of the car and the size of the engine, so the heavier the car and the larger the engine, the greater the amount of tax that is liable. It is perhaps not surprising that the private leasing market is growing in the circumstances.

“The Nordic markets are very important for Alphabet in general – therefore we are also taking a close look at Norway.

There are two main reasons for that: the interest of our international customers and high potential of new mobility products. In particular, we see high potential in e-mobility, as Norway is leading the EV market – the fleet of plug-in electric vehicles in Norway is the largest per capita in the world!”

Richard Schooling, chief commercial officer Alphabet International, commenting on the Norwegian market.

internationalfleetworld.com / 29

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FLEET FOCUS_Norway_IFW_Nov16_Layout 1 24/10/2016 17:24 Page 3

FLEET FOCUS Norway

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STRONG FLEET MARKET FOR LCVS LeasePlan estimates that there are around 30,000 new LCV registrations each year. As we have already noted, new car registrations were running at just over 150,000 in 2015.

LeasePlan estimates that new car leases reach around 23,500 each year and for LCVs, the number is around 23,000 each year. In total, LeasePlan estimates that there are around 147,000 business cars in use in Norway and around 400,000 LCVs. That is not only a high proportion of LCVs compared with other countries in Western Europe, but a relatively high proportion of the 450,385 LCVs that SSB statistics show are in use in the country.

Since Norway experiences fairly severe winter weather, it is not surprising that SUVs are popular for business use in the country with station wagons also favoured by the business community, according to LeasePlan. Many 4x4 models are also favoured in Norway. SSB data shows that over 82,000 snow scooters are registered in the country.

Plug-In Hybrids are in demand because there are a number of tax incentives made available to EV buyers and users in Norway. According to the Norwegian EV association, the list of incentives has been built up since 1990 and these include: no purchase or import taxes, exemption from the 25% rate of VAT on purchase, low annual road tax, no charges for using toll roads or ferries, free municipal parking, access to bus lanes, a 50% reduction in company car tax and most recently, exemption from the 25% rate of VAT on leasing.

30 / internationalfleetworld.com

EV TAX INCENTIVES These incentives are due to stay in place until 2018, when they will be revised. Local authorities will take responsibility for incentives such as access to bus lanes and free municipal parking from 2017. According to the Norwegian EV association, it is expected that the current exemption from road tolls will be replaced by a graduated system, with pricing dependent on CO2 and NOx emissions.

It’s clear from the data that LeasePlan provides on the LCV sector that it is an important part of the business vehicle sector, with LCVs outnumbering cars in the Norwegian business vehicle fleet by 400,000 to 147,000. LeasePlan says that more than 50% of its fleet in Norway is made up from LCVs. Norwegians seem to have a preference for medium and small LCVs such as the VW Transporter and smaller panel vans. Not surprisingly, there is high demand for light CVs with four-wheel-drive. Just as in the passenger car sector, Volkswagen is in a strong position in the Norwegian LCV market with a 30% market share in new registrations for LCVs. LeasePlan indicates that there are no particular taxes applied to lease cars, although VAT seems to be applied at 25% on the lease price. Company car drivers face a taxable benefit charge for the use of the car. According to the Norwegian tax authorities, for 2016, this is set at 30% of the list price of the new car up to a price of NOK 293,200 (€32,536) and 20% of the excess list price. If the car is more than three years old at 1 January in the tax year, or the taxpayer can prove that he or she has covered over 40,000km in business mileage during the tax year, the tax is based on 75% of the new price.

As previously mentioned EV company car drivers have a 50% reduction in their liability for Benefit-in-Kind tax on the car. In fact, as LeasePlan points out, the limited range of EVs has not made them a popular choice among business drivers, even though there is a big tax incentive. The launch of the Tesla model S with greater range helped to boost the popularity of the Model S in Norway, where it was one of the best selling EVs in recent years, although its popularity has fallen now.

Outright purchase is still a popular option for company fleet cars although finance leasing and operational leasing are also widely used. LeasePlan estimates that the split between finance and operational leasing is 66% in favour of finance leasing and 34% in favour of operational leasing.

AUTOROLA_IFW_Norway_Nov16 24/10/2016 14:28 Page 1

REMARKETING Norway

Focus on used market Norway is being innovative with more than just electric cars, says Autorola Sweden’s country manager Brian Madsen. orway is on a mission when it comes to electric vehicles and in 2015 took a 22.4% market share of all cars sold in the country. It leads European sales of plug-in electric vehicles with 121,300 units sold ahead of France at 100,000 units in second place, according to figures as recent as September 2016.

It still retains its accolade as the country with the highest market penetration per capita in the world of EVs (21.5% according to July 2016 data), and the country’s plug-in electric cars are the cleanest anywhere in the world as practically all the electricity generated comes from hydroelectric power.

Ironically, much of the country’s wealth still comes from oil and gas production. However, with Government incentives for EVs set to disappear by 2020, it will be interesting to see if the nation’s drivers retain their interest in electric power. Year-to-date, the Volkswagen Golf is the best selling car in Norway, followed by the Mitsubishi Outlander. The Nissan LEAF is in fourth place while the previous run away success, the Tesla S Series has fallen out of the top 10 due to challenges with supply.

Norway’s dynamism isn’t solely focussed on the environment as Brian Madsen, Autorola Norway’s country manager reckons it is also one of the most dynamic European nations when it comes to used cars. ”Having consulted with car manufacturers and large car dealer groups on used car management in a number of European countries, I have found that Norwegian dealers in particular are very proactive when it comes to buying and selling

N

used cars. They are very focussed on constantly improving the processes involved. The online challenge is understood by dealers and they are all focused on changing their set up and developing new tools to improve their used car business. ”We have some exciting projects on the go with dealers and OEMs as they aim to improve their used sales, particularly through our online sales channel and our digital solutions,” he added.

Like many countries, the growth of private leases has been strong, which in turn leaves the asset owner with the challenge of inspecting and collecting cars from consumers.

Generally an end of contract fleet car’s keys are left in reception and the car is collected. Chargeable damage or excess mileage is charged centrally.

With consumers it is vital that they sign an end of contract inspection document to effectively accept any future damage or excess mileage costs as they would pay for them personally. ”We also see a challenge of a large volume of similar cars hitting the market at the same time due to these private lease offers. Our new real time used vehicle pricing system INDICATA gives us valuable insights into prices and demand per country on model level.” said Madsen. ”We are pioneering new processes around the end of contract for personal lease cars which will protect both the asset owner and lessee. The aim is to make everything more IT driven which will speed up a used car’s route to market and provide additional valuable back end data to the leasing company or finance company,” he added.

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PROFILE_Opel_IFW_Nov16_Layout 1 24/10/2016 14:56 Page 1

PROFILE Opel AG

Fruits of Opel’s labour Opel, including Vauxhall in the UK, achieved its best European sales result in four years in 2015, bolstered by a greater focus on the market and an expanded product line-up. An ambitious schedule of nearly 30 new launches up to 2020, including Ampera-e, promises to ensure continued market interest…

“By October, new Astra had been registered 212,000 times across Europe – an increase of around 22% compared to the same period in 2015.”

32 / internationalfleetworld.com

PROFILE_Opel_IFW_Nov16_Layout 1 24/10/2016 14:56 Page 2

view

Manufacturer Opel AG Total EU sales 2015 1,100m Headquarters Rüsselsheim, Germany EU market share 5.8% No. of models 12

from the top

Resurgence in Europe Opel recorded over one million EU passenger car sales in 2015, with increases in 20 key territories including the largest market of the UK, where three Vauxhall cars featured in the top 10 best sellers – Corsa, Astra and Mokka.

Mokka SUV saw the strongest year-over-year growth with an increase of 16%, while registrations of best-selling Corsa were up 6% ahead of the launch of the refresh in late November. Karl, named Vauxhall Viva in the UK, was introduced in 2015 as a replacement for the ageing Agila model. Sales of Zafira seven-seat SUV took a tumble, but are expected to experience an uplift with full-availability of the new model in early 2017.

Opel/Vauxhall also sold over 100,000 commercial vehicles last year, growing 24% over 2014. All three van lines recorded an increase in volume, with Vivaro up 38%, Movano up 27% and Combo up 12%.

This sales momentum was carried into 2016, with new Astra deliveries and Mokka X joining the lineup. In the first half of 2016 Opel saw a 13% increase in sales in the home market of Germany. A driving force behind the growth is the success of new Astra, including the five-door and Sports Tourer variants, which has seen a 30% increase in sales compared to this time last year.

In a sales report published in October 2016, Opel revealed that the brand had sold around 895,000 vehicles across Europe in 2016, giving Opel its best result since 2011 despite completely pulling out of the Russian market.

This is equivalent to an increase of more than 44,000 vehicles or almost 5.2% compared to the same period of 2015. Sales from January to September were up in 18 markets including Germany, France, Spain and Italy. The market share of Opel and its sister brand Vauxhall of the overall European vehicle markets remains at 5.8%, but is expected to rise by the end of the year.

By October, new Astra has been registered 212,000 times across Europe – an increase of around 22% compared to the same period in 2015. New Mokka X SUV, meanwhile, recorded 60,000 pre-orders ahead of its launch to European markets last month. The model will be manufactured at the Zaragoza plant in Spain.

The newest addition to the Opel lineup, Mokka X received its debut at the 2016 Geneva Motor Show and gains the Opel family face, including a wing-shaped horizontal front grille and the signature double-wing LED daytime running lights. It features the new ‘X’ segment identifier that will be used for all future SUV and crossover vehicles. OnStar and IntelliLink infotainment systems are available, offering compatibility with AppleCar Play, Android Auto and full OnStar connectivity.

Mokka X’s line-up includes the 1.6-litre ‘Whisper Diesel’ engine introduced last year as well as a new 152hp 1.4-litre Direct Injection Turbo petrol unit first seen in Astra. With a six-speed automatic transmission, adaptive four-wheel drive and Start/Stop, the model achieves an official 6.6l/100km combined and CO2 emissions of 154g/km. Mokka X is now fully available to global markets.

Opel AG EU sales, by model 2014-2015* Territory Corsa ADAM Mokka Insignia Astra Zafira Source: Left-lane.com

Sales 2014 250,342 54,207 141,000 92,694 179,457 82,159

Sales 2015 268,846 55,278 163,246 88,544 192,973 55,933

% change +6.0% +1.9% +16.0% +4.6% +7.2% -31.9%

Adoption of WLTP test cycle Speaking at a press conference earlier this year, Opel Group CEO Dr. KarlThomas Neumann detailed the brand’s commitment to early adoption of the Worldwide Harmonised Light Vehicles Test Procedures (WLTP) test cycle for more accurate fuel consumption and emissions figures.

Starting with new Astra, Opel will publish fuel consumption numbers reflecting different driving behaviour recorded under the WLTP test cycle, in addition to official fuel consumption and CO2 information.

This is a voluntary step towards RDE (Real Driving Emissions) legislation that goes into effect in September 2017.

“We at Opel strongly believe that the industry has to regain trust by increasing the transparency with customers and authorities,” commented Neumann. “I ask European countries to accelerate alignment on test set-ups and test interpretations on realdriving-measurements to stop the existing uncertainty caused by test results that are hardly comparable.”

As indicated in late 2015, Opel is also taking action related to NOx emissions to improve Euro 6 diesel SCR engines.

“I strongly believe that diesel technology will only continue to play a major role in Europe if the industry sticks to the path of continuous improvement,” Neumann added.

“That is one of the reasons why we decided to implement SCR-Technology to the entire diesel fleet starting as of 2018. With this we do not only talk about a strategy of regaining trust, we also talk about a strategy to preserve the advantage of Europe’s automotive industry in diesel technology.”

Implementation for this Euro 6 SCR improvement in new vehicles has been ongoing since August 2016. This activity also includes a voluntary customer satisfaction field survey that will involve 57,000 Euro 6 SCR vehicles that are already on the road in Europe (Zafira Tourer, Insignia and Cascada) to determine how vehicles are performing.

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PROFILE_Opel_IFW_Nov16_Layout 1 24/10/2016 14:56 Page 3

PROFILE Opel AG

→

Where are they made?

Manufacturing plant locations 1

Rüsselsheim, Germany – Insignia (Sedan, Hatchback and Sports Tourer)

2

Eisenach, Germany – Corsa, ADAM

3

Gliwice, Poland – Astra Classic, Zafira Family, Astra

4

Figueruelas, Zaragoza, Spain – Corsa, Meriva, Mokka X

5

Ellesmere Port, Cheshire, UK – Astra, Astra Sports Tourer

6

Luton, Bedfordshire, UK – Vivaro

5 6 2

3

1

4

FIN fleet in numbers

1st Ranking of new Astra in the ‘Car of the Year’ competition at the 2016 Geneva Motor Show.

48% Percentage of Opel’s European workforce based in Germany.

500km

Estimated range of new Ampera-e battery-electric vehicle.

34 / internationalfleetworld.com

Plan for new product...

From 2016 through to 2020, Opel/Vauxhall will introduce 29 new models in an attempt to further broaden the fleet appeal of the range and utlilise alternative fuel technologies.

Spearheading the new model range will be a five-door, five seat battery electric car called Ampera-e, due in 2017 (in Europe but not destined for the UK).

Building on the electrification expertise established with the original Ampera in 2011 and based on the Chevrolet Bolt, the battery pack in Ampera-e is mounted underneath the floor to offer a more roomy interior and full use of the boot space.

Due to the large battery, rapid charging to 80% takes an hour, but the range regained per minute plugged in is the same as most other electric vehicles on the same connection.

With an estimated range of more than 500km (electric range, measured based on preliminary NEDC test cycle), Opel claims that Ampera-e will outperform its closest segment rivals by at least 100km. Performance of the electric engine is equivalent to 150 kW/204 hp (PS), achieving 0-50 km/h in 3.2 seconds.

Also due early next year is the SUV-makeover of Opel’s entry level Karl model, first launched in 2015. Aside from a 18mm increase in ride height, Karl Rocks retains the dimensions of the compact car, but has been restyled using design elements such as rugged front and rear bumpers, roof rails, wheelhouse moldings and 15-inch bi-colour look alloy wheels for added ‘SUV flair’.

Refreshed Zafira Tourer MPV, which arrives from this autumn with full availability in early 2017, brings new infotainment technologies shared with the latest Astra and an updated interior. The latest MPV will compete with models including Renault’s Grand Scenic, as well as established compact seven-seaters in the form of the Citroën Grand C4 Picasso, Ford Grand C-MAX and Volkswagen Touran.

The new model receives a subtle update of the exterior styling, and the cabin takes cues from Astra and Insignia, with a new centrally mounted infotainment touchscreen replacing many of the physical buttons on the redesigned dashboard.

Functions such as the Flex7 seating, which includes the ability to move the middle row seats inwards as well as rearwards for more space, are unchanged.

The Opel Group is also expanding its international reach through the GM network, and new Astra will be the latest model to wear the Holden emblem in Australia and New Zealand following the sales success of Insignia OPC, Cascada and Astra OPC in the markets.

PROFILE_Opel_IFW_Nov16_Layout 1 24/10/2016 14:57 Page 4

Opel fleet model range

Karl / Viva

ADAM

Corsa

Variants: 5dr hatchback Markets: Europe Fuel: 4.1-4.5l/100km CO2: 94-104g/km

Variants: 5dr hatchback Markets: Europe, Asia, Africa, South America Fuel: 4.3-5.9l/100km CO2: 99-139g/km

Variants: 3/5dr hatchback Markets: Europe, Asia, Africa, South America Fuel: 3.1-7.5/100km CO2: 82-174g/km

Meriva

Mokka X

Ampera-e

Variants: MPV Markets: Europe, Asia, Africa, South America Fuel: 3.8-7.1l/100km CO2: 99-166g/km

Variants: : Crossover Markets: Europe, Africa, North America*, South America Fuel: 3.9-6.4l/100km CO2: 103-152g/km

Variants: 5dr hatchback Markets: Europe Fuel: 500km CO2: 0g/km

New Astra

Astra Sedan

GTC

Variants: 5dr hatchback, 4dr saloon, wagon Markets: Europe, Asia, Africa, Oceania* Fuel: 3.3-5.7l/100km CO2: 85-131g/km

Variants: 4dr sedan Markets: Europe, Asia, Africa, South America Fuel: 3.6-7.3l/100km CO2: 94-172g/km

Variants: 3dr hatchback Markets: Europe, Asia, Africa, South America, Oceania* Fuel: 4.2-7.8l/100km CO2: 111-184g/km

Cascada

Zafira / Zafira Tourer

Insignia

Variants: Cabriolet Markets: Europe, Asia, Africa, North America*, South America, Oceania* Fuel: 4.9-7.3l/100km CO2: 129-172g/km

Variants: MPV Markets: Europe, Asia Fuel: 4.5-7.9l/100km CO2: 119-182g/km

Variants: 5dr hatchback, 4dr sedan, wagon, crossover Markets: Europe, Asia, Africa, South America, Oceania* Fuel: 3.8-11.0l/100km CO2: 99-253g/km

* Sold as Buicks in North America, and Holdens in Oceania.

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ROAD_IFW_Peugeot3008_Nov16 24/10/2016 14:46 Page 1

Peugeot 3008 The best Peugeot in 20 years? John Kendall thinks it might be.

SECTOR Compact SUV PRICE TBA FUEL 3.8 – 6.0l/100km combined CO2 100–136g/km

very manufacturer reaches a point when it’s time to examine what it is doing and decide if it’s time to change. For PSA Peugeot Citroën that moment must have come with it’s near collapse following the 2008 financial crisis. Uninspiring design and indifferent quality control had played its part in bringing the company to that point.

Perhaps the financial crisis gave the company the jolt that it needed. In came new management, new designers and gradually all the things you might associate with Peugeot and Citroën began to reappear – inspired design, better build quality. Along came the new 308, the first product to be based on the company’s EMP2 modular architecture, followed by the C4 Picasso and Grand Picasso. Then earlier this year the new medium vans appeared – Citroën Jumpy and Peugeot Expert, also using the EMP2 architecture. Like their car stablemates, both showed the potential to be class leaders.

Now with the launch of the new Peugeot 3008, the company has thrown caution to the wind, called time on rivals. The ride quality is among the best you will find in the uninspiring 3008 and used the EMP2 platform again a C-segment SUV and this is not at the expense of to bring us the awe-inspiring 3008 SUV. Remember all handling. It’s great to drive. If I have one criticism, it’s that those concept cars with forward thinking there could be a little more rear seat legroom, design inside and out and a dashboard that but you could say the same of a few rivals.

FLEET FACT looked really futuristic? Well Peugeot has There’s a familiar suite of engines with effectively put all that into a production car 130hp 1.2-litre and 165hp 1.6-litre petrol with and the good news is that it works.

Emissions from as CO2 emissions ranging from 115g/km to Not just works, but demonstrates that it 136g/km. Fleet buyers will probably find the low as 100g/km was really well designed in the first place.

100hp and 120hp 1.6-litre diesel to be at the help the 3008’s This is probably the best Peugeot I have heart of the 3008 range with CO2 emissions fleet appeal. driven in the past 20 years. It looks good from 100 to 114g/km. Topping the diesel inside and out, the i-Cockpit is one of the best range are the 150hp and 180hp 2.0-litre modern digital display and control systems I have used engines with CO2 emissions of 114 – 124g/km. All engines and it is standard equipment across the range. The build are Euro-6 compliant. A 6-speed manual transmission is quality is as good as you will find among class leading standard with most engines, while there’s a 6-speed automatic option for most and the automatic is standard for the most powerful petrol and diesel models.

The number of combinations and customisation possibilities for the i-Cockpit displays is impressive. With the selector switches in front of the centre display to choose the options there and the rotary switch on the steering wheel to select options on the screen immediately in front of the driver, it is easy to find what you want without scrolling through endless menus. It’s one of the best systems I have used.

All the engines are familiar from other PSA applications and all are reasonably refined. Although the 1.6 diesels are likely to be popular with fleets, the 1.2-litre 3-cylinder turbo petrol engine offers a petrol alternative with reasonably low emissions.

The ride quality was impressive. There were plenty of poor surfaces on the test route but the car handled them all with composure. At the same time it handles well without excessive roll. It’s a very well developed chassis.

E

36 / internationalfleetworld.com

ROAD_IFW_Peugeot3008_Nov16 24/10/2016 14:43 Page 2

what we think The 3008 is all set to take on the Nissan Qashqai with a wide range of engines and class-leading design inside and out. Ride and handling are equally impressive.

Success seems guaranteed.

highlights The i-Cockpit is easy to use and sets the 3008 apart from its rivals.

The 3008’s design helps it to stand out from the SUV crowd.

Plug-in hybrid due in 2018.

internationaleetworld.com / 37

ROAD_IFW_Opel_MokkaX_Oct16_Layout 1 24/10/2016 14:48 Page 1

Opel Mokka X Wider engine choice and increased levels of technology for Opel’s Mokka X, finds Dan Gilkes.

SECTOR Sub compact SUV PRICE €19,525-€29,700 FUEL 3.9-6.7 l/100km CO2 103-155g/km

ing pattern to match the driving situation. pel’s popular Mokka X compact SUV has been Similar to Astra’s matrix system, AFL LED delivers the updated, to include more powerful engines, benefits of adaptive forward lighting without the moving improved specifications and advanced connectivity. elements. Instead of switching LEDs on or off in a variety There is a new version of the 1.4 Turbo ECOTEC petrol of combinations, AFL LED adapts to the driving situation engine, delivering 152hp, that can be ordered with a 6-speed and the presence of other road users by automatically automatic transmission and intelligent all-wheel drive. The changing the lighting pattern of the headlamps. additional power results in fuel consumption of 6.5l/100km Inside the car there is a new dashboard inspired by the and 150g/km of CO2. The 1.4T motor can still be ordered latest Astra. The centre stack is built around a choice of with 140hp, with a choice of 6-speed manual or automatic 177mm and 203mm touchscreens that house latest transmission and 2 and 4-wheel drive. generation infotainment.

Opel’s proven 1.6-litre ‘Whisper Diesel’ is also offered in Opel’s OnStar personal connectivity Mokka, with a choice of 110hp or 136hp. and service assistant system is stanThe 110hp engine delivers fuel economy dard on all models. OnStar offers a as low as 3.9l/100km, with 103g/km of range of services including access to a CO2. The lower powered version is availtrained advisor and automatic connecable with a manual gearbox, while the tion to the emergency services in the 136hp engine can be had with manual or case of an accident. automatic transmissions.

OnStar also provides a 4G LTE mobile The higher-powered diesel can also be Wi-Fi hotspot within the car, that can be mated with Opel’s all-wheel drive system used by up to seven mobile devices at for added traction in slippery conditions. the same time. IntelliLink systems are Though only accounting for around 25% also compatible with both Apple CarPlay of sales to date, the auto transmission is and Android Auto smartphone use. expected to become more popular with On the road both the higher powered the availability of the higher-powered petrol and diesel engines have more than petrol engine.

A stylish update enough power for a car of this size. There Mokka’s all-wheel drive driveline with improved engine is a reasonable amount of torque from adds just 65kg to the overall weight of performance and the 1.4T petrol engine, though it requires the vehicle. revs to get the most from the engine.

Mokka X has a revised external appearupgraded technology Mokka X has a relatively short wheelance, designed to make the compact SUV should do nothing to base, which results in a bouncy ride seem more muscular. Adaptive Forward harm the compact from fairly firm suspension. The steerLighting LED headlights are available as SUV’s reputation. ing and handling are reassuringly an option, featuring nine individual funcdirect though. tions that automatically change the light-

O

what we think

38 / internationalfleetworld.com

ADVERT_IFW subs_IFW_Oct16_Layout 1 20/09/2016 12:53 Page 1

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ROAD_IFW_Spacetourer/L200_Nov16_Layout 1 24/10/2016 14:40 Page 1

Citroën Spacetourer A smart new design that bodes well for Citroën models, says John Kendall.

SECTOR Large car/minibus PRICE From €37,900 - €51,200 approx FUEL 5.1-5.8 l/100km CO2 133-151g/km

foot under the rear corner of the car. Acoustic treatment is aunched at the Geneva Show in March 2016, the new designed to reduce noise and vibration.

Citroën Spacetourer is based on the new Citroën There are a host of technology options including a new 7Jumpy van, also launched earlier this year. Like its inch tablet screen, MirrorLink and Apple CarPlay connectivpredecessor, this model shares bodywork and all major ity, a new 3D navigation system, head up display, and a range components with the Peugeot Expert and the Spacetourer’s of active safety options including automatic dipping headPeugeot opposite number, the Peugeot Traveller. Since the lamps, ParkAssist with a 180-degree overhead view vehicle is built in a joint venture between PSA and Toyota, displayed on the dashboard screen, active cruise control, there are Toyota variants too – Proace and Proace Verso.

Collision Alert, and Active Safety Brake. This has been Like the Jumpy, the Spacetourer is based on a modified enough to give the Spacetourer a 5-star EuroNCAP rating. version of the PSA EMP2 platform, the modular platform used A familiar range of PSA diesel engines gives two power for a growing number of Citroën and Peugeot models from C4 ratings for the 1.6-litre BlueHDi engine of Picasso/Grand Picasso, to the forthcoming 95hp and 115hp while the larger 2.0 Peugeot 3008 and 5008 SUV range. There BlueHDi engine offers 150hp and 180hp are three variants of the Spacetourer with power outputs. All engines are equipped two wheelbase lengths. The shortest with automatic Stop/Start except the version is the XS at 4.60m long, using the entry 95hp model. The second 95hp varishorter 2.92m wheelbase with short rear ant is offered with PSA’s automated 6overhang. The two longer versions are speed transmission. 115hp, 150hp and both based on the longer 3.27m wheel180hp variants all have 6-speed transbase. The M, featuring the short rear overmissions, with the 180hp variant fitted hang is 4.95m long and the XL with the with 6-speed automatic transmission as longer rear overhang is 5.30m long. standard. CO2 emissions range from The three body lengths feature seating 133g/km to 151g/km. Service intervals for between five and eight passengers in are set at 40,000km or two years. addition to the driver. The nine-seat The Spacetourer is as impressive to configuration is available with the shortNew Spacetourer drive as the new Dispatch with composed est XS model. The model is aimed at both provides a notable ride, good handling, low noise and good family and business users, with executive improvement over the performance from the 1.6-litre and 2.0and hotel shuttle business in mind. Availlitre engines we tested. Build quality is able equipment includes passenger seats previous models and also much improved. Overall it’s a major fitted on rails to provide flexible seating, offers a class competiimprovement over its predecessor and as well as reclining seatbacks that fold tive vehicle. Good news means it can compete with the Ford flat onto the seat cushion to add versatilfor PSA Peugeot Citroën.

Transit Custom, VW Caravelle and ity. Other options include side sliding Mercedes Vito. doors that can be opened by moving a

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Mitsubishi L200 Mitsubishi unveils Euro 6b engines in the Series 5 L200 line-up. Dan Gilkes reports.

SECTOR Pick-up PRICE €19,425-€21,920 FUEL 6.9l/100km CO2 180g/km

itsubishi launched its Series 5 L200 pick-up in two Assist, Trailer Stability Assist and Active Stability Traction stages, starting with the most popular double cab Control as standard too. models just over a year ago. Now the company is The trucks have manual air conditioning, Bluetooth filling out the range, with the introduction of single and Club connectivity, electric windows, remote central locking and extended cab models. steering wheel-mounted controls for the stereo and mobile Of more note however is the introduction of the firm’s phone control. Club and double cab models get 16” alloy Euro 6b emissions solution, which has been achieved withwheels, leather steering wheel and gear lever covers, side out the need for AdBlue. The 2.4-litre diesel engine first seen steps and seven airbags in double cab models. last year uses a close-coupled Diesel Particulate Filter (DPF) Unlike the previous Series 4 L200, but similar to competiand a NOx trap in the exhaust system, to achieve Euro 6 stantors like Ford’s Ranger, the Club cab uses rear-hinged doors dards without the need for SCR or an exhaust additive. to access the occasional rear seats.

The single and Club cab 4Life utility Single, Club and double cab 4Life models models use the lower powered version of all have payloads in excess of 1,000kg and the 2.4-litre diesel, delivering 151hp the single cab can pull a 3-tonne trailer. The with 380Nm of torque. All come with the double cab and Club models have the same new 6-speed manual gearbox.

3.1-tonne towing capacity as the higher While undeniably less powerful than trim double cab leisure line models. the full-fat 178hp version found in the Mitsubishi’s 4Life trucks have been higher trim models, the 380Nm of torque aggressively priced against the compeon offer provides enough torque to keep tition, particularly when you consider the L200 pulling strongly. Standard Auto the improved specification. However, Stop-and-Go technology also contributes Mitsubishi has some way to go to meet to a combined fuel figure of 6.9l/100km, the warranty terms offered by some with CO2 down to 180g/km. Service competitors. intervals are unchanged for both High trim level double cabs have engines, at one year/20,000km. become the bread and butter business The ability of the 4Life Though perhaps falling behind the for pick-up manufacturers these days, L200 to meet Euro more luxurious double cab leisure with some firms hardly bothering to 6b standards without models in terms of specification as well offer more utilitarian trucks. Mitsubishi as horsepower, the range of 4Life trucks has not forgotten its working roots AdBlue makes it a strong are well equipped for working vehicles. however, and the latest 4Life models contender for any fleet They use Mitsubishi’s Easy Select fourcontinue to offer a comfortable, well considering a true wheel drive system, with a rear differequipped truck for farmers, construction working truck. ential lock for maximum off-road workers and other trades that require on traction. They also come with Hill Start and off road performance.

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fleet in figures

Positive trends for EU fleet sector Fleet registration growth is outstripping general market trends in some European markets, while Germany is revising EV taxes, reports John Kendall.

Updates to Vehicle Tax Act Exemption has been extended for fully electric vehicles until 2020.

s we go to press Germany has announced tax changes relating to EVs and EV charging that could have implications for fleets. The changes adopted by the Federal Parliament and Federal Council will mean changes to both the German Motor Vehicle Tax Act and the German Income Tax Act. Under the motor Vehicle Tax Act, vehicles powered only by electricity were exempted from motor vehicle tax, but this exemption was reduced to

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a period of five years from 1 January 2016. This will be extended again to 10 years retrospectively. This means that all EVs registered for the first time in Germany will be exempt from the Act until and including 31 December 2020.

The German Automobile Manufacturers Association reports that the amendment of the Income Tax Act provides exemption from Benefit-in-Kind taxation for employees who are provided with work place charging for EVs and

plug-in hybrids (PHEV). In addition, if an employer chooses to transfer a charging station for such an EV or PHEV to an employee either at no charge or a reduced cost, or subsidises the purchase of such a charging station, this can be taxed at a flat income tax rate of 25%.

Commenting on the developments, VDIK president Reinhard Zirpel said, "The tax relief provided by this law is an important complement to the environmental bonus for electric vehicles. It

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completes the bundle of measures and will promote a faster propagation of electric mobility in Germany. It is important to now also forge ahead with the development of a Germany-wide charging infrastructure."

According to data from ACEA, for EV registrations in the first six months of 2016, Germany was the fourth largest market for chargeable electric vehicles in Europe, behind Norway, the UK and France. Given the concept cars from both VW and Mercedes-Benz shown at Paris recently, as well as the Opel Ampera-e and updated Renault ZOE offering ranges of 380km, the next wave of electric cars is nearly upon us, with enough range to overcome the concerns of most potential users.

EU sees continued growth The EU car market continues to show solid growth with registrations over the first nine months (YTD) growing by 8.0% to 11,243,263, compared with the same period in 2015. September registrations grew by 7.2% compared with September 2015, reaching 1,455,180. Over the January to September period, only new car registrations in the Netherlands have contracted among EU markets in 2016, declining by -5.2% to 285,355. Among the five largest EU markets, Italy continues to demonstrate the greatest growth, with registrations up by 17.4% to 1,406,035.

Among manufacturers, VW leads the EU new car market, with 1,264,584 registrations, but the emissions scandal that engulfed the company just over a year ago may have taken it’s toll with registrations up 0.1% YTD, although Audi and Skoda have both enjoyed healthy growth this year, with registrations up 8.7% and 6.8% YTD respectively. Overall growth for the VW group has reached 3.2% YTD with 2,675,257 registrations, making the company the largest group in the EU by a considerable margin – PSA is the second placed group with 1,125,820 registrations YTD, a 2.6% increase on 2015.

Renault is the second best-selling brand in the EU with registrations rising 13.6% YTD to 803,196. Ford is close behind in third position with 795,783 registrations, 4.4% up on 2015. Opel/Vauxhall follows in fourth place with 763,118 registrations YTD, up 6.8% on 2015 and Peugeot is the fifth best seller with 654,951 registrations, up 4.3% on 2015.

Turning to the True Fleet element of

the 5 largest EU markets, France, Germany, Italy, Spain and the UK, Dataforce data shows that the gains in the overall market are reflected in the fleet sector. Overall, True Fleet registrations in the “Big 5” have grown by 8.1% in the January to August period. The August market bounced back with an 8.6% increase compared with August 2015.

This followed a -1.4% contraction in July.

EU True Fleet Growth strongest in Italy and Spain Strong growth continued in Italy and Spain with August growth of 24.8% and 25.2% respectively. Italy has maintained the strong growth in the True Fleet sector seen in the overall car market with January to August growth of 16.3%. Spain also demonstrated strong growth with 14.1%, while France was not far behind with growth of 11.9%.

According to Dataforce premium brands are enjoying strong growth, with Audi, BMW, Mercedes-Benz, Land Rover and Maserati registering growth in all 5 markets. These manufacturers were joined by volume brands experiencing similarly strong growth across the 5, including Kia, Renault, Suzuki and Toyota.

The healthy growth in France was led

by Renault, although Peugeot was just 71 registrations behind. Citroen and Volkswagen followed in third and fourth positions while Mercedes-Benz 54.1% growth in August gave it fifth position ahead of BMW, Audi, Ford, Nissan and Toyota. The Peugeot 308 took over as the best selling model from the Renault Clio, with the Peugeot 208 pushing the Clio down into third place.

Tiguan finds ready fleet market In Germany, Dataforce reports that eight out of the top 10 brands increased their sales volumes over August 2015.

But it was Renault (+24.3%), SEAT (+20.3%) and Nissan (+92.7%) in eighth, ninth and 10th positions respectively that achieved the highest growth.

The VW Tiguan was the best selling SUV with volume growth of 165%, reflecting the arrival of the new model.

August growth in the Italian True fleet sector is the second highest of the year, according to Dataforce and seven out of the top 10 brands achieved growth of over 20% in August. The Fiat Tipo rose to fourth in the compact car segment behind the VW Golf, Peugeot 308 and Audi A3. Audi registrations climbed 30.6% to take the second best seller position behind Fiat, followed by BMW and VW, while Mercedes registrations grew 41.8% to take the fifth place.

Spain and Italy were the only two countries with eight months of continuous registration growth in 2015. Renault and Ford saw registrations grow by 42.5% and 48.1% respectively. Much of the growth was due to Clio and Talisman registrations, with Scenic, Captur and Kadjar also performing well. For Ford, Focus and Mondeo registrations grew by 45% and 125% respectively.

While ‘Brexit’ continues to cloud the UK economy, fleet registrations grew by 0.4% in August following two months of contraction. Ford and Vauxhall led the market but with registrations below August 2015.

Mercedes saw registrations rise by 23.5% to take third place, with strong growth from the A-Class and C-Class. Notable growth was recorded by BMW (68.6%) and Kia (78.1%), while in 18th position, Land Rover saw registrations grow by 149% in August.

Volkswagen Tiguan Tiguan was the bestselling SUV in Germany.

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Charge your fleet with e-motion.

With a range of up to 280 kilometres of emission-free driving on a single charge, the all-new Hyundai IONIQ Electric can transform the overall energy efficiency of your fleet. It has also been engineered to deliver an engaging driving experience.

Charging could not be easier: 80% full in just 23 minutes. Among its innovative, hightech features are Adaptive Smart Cruise Control, a new infotainment and navigation system with an 8" touchscreen, and Apple CarPlay and Android Auto* connectivity.

Peace of mind is assured by the usual Hyundai 5-Year Unlimited Mileage Warranty and an extended 8-year or 200,000 km warranty for the battery.

IONIQ Electric. Driven by e-motion.

* Apple CarPlay and Android Auto are products solely provided by Apple Inc. and Google Inc. Any use of Apple CarPlay or Android Auto is at owner’s own risk, and is subject solely to an agreement and/or any terms of use established between Apple or Google and the end-customer. For further legal information, please visit Hyundai Motor Europe’s or your local Hyundai website.

Fuel consumption in mpg (l/100 km) for IONIQ Electric range: 0.0 (0.0). CO2 emissions: 0 g/km. These official EU test figures are to be used as a guide for comparative purposes and may not reflect all driving results. Vehicle charging time and speed will depend on final electricity output of selected charging facility. Quick charge option offers 80% battery charge in 23 minutes (100 kW). Hyundai provides a 5-Year Unlimited Mileage Warranty. On the lithium-ion polymer battery Hyundai provides an 8-year or 200,000 km Battery Warranty, whichever occurs first. For the 5-Year Unlimited Mileage Warranty and Battery Warranty, certain terms and exclusions apply. For detailed information on these terms and exclusions, please refer to your local Hyundai website or consult a Hyundai dealership.