RETAIL BANKING, PAYMENTS & FINANCIAL TECHNOLOGIES
06 - 07 April 2015
Ritz Carlton DIFC Dubai United Arab Emirates
www.retailbanking-expo.com
P O ST S H OW R E P O RT
RETAI L
B AN KIN G IN N UMB ERS
2015 HIGHLIGHTS
RETA I L B A N K I N G 10 YEARS GROWT H 35
ATTENDEES 528% INCREASE
30
COMPANIES
310% INCREASE
500
421
31
30
TOTAL ATTENDEES
TOTAL EXHIBITORS AND SPONSORS
REPRESENTATION
400
25 300
20 15
200
10 100
5 0
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
COUNTRY
FACTS
95% 91% 80%
of attendees Senior Management of visitors recommend this Event Increase in Attendees YOY
91% Will recommend this event to their colleagues
88% Rated the show as ‘Good’ or ‘Excellent’ 67% Objectives met of attending the 10th MERB 35% Intend to purchase a product or service ATTENDEE JOB PROFILE BREAKDOWN
20 15 ATTENDE ES TOTAL NUMBER 412 – 80 % OF ATTENDEES: YEAR ON YEAR.
COUNTRY BREAKDOWN
Head of Retail/ Consumer/ Personal Banking
36%
Head of Alternate Channels/ Electronic Banking
26%
Head - Branches & Distribution
13%
Vice Presidents
11%
Division Head - Retail Products
9%
Technology & Operations Consultants
5%
UAE
Bahrain
4%
Oman
5%
Saudi Arabia 23%
Pakistan
2%
Qatar
8%
Africa
3%
Jordan
4%
APAC
2%
Lebanon
5%
Kuwait
37% 7%
TES TI MON I ALS Peter Kiriro, Manager - Retail Acquisition, Chase Bank “Being my first experience in this event, I found it very productive and an eye opener to the larger Retail Banking world and exposure with other markets far away from home.” Gary Mond, Head of Personal Banking, Al Khalij Commercial Bank (al khaliji) QSC “Do not discount the benefit of attending, you will learn something or take away a new idea. Your CEO should also be attending this event.” Khamis Masoud Rahby, AGM - Branches, Bank Sohar SAOG “The event was very informative sharing strong ideas to innovate banking industry to keep clients at their homes with banking facilities”
EXHIBITOR “Yes, we are satisfied because we were able to network with our existing customers plus we were able to develop relations with potential customers and we already foresee a very stable activity for following up.”
FE E DB ACK TOTAL NUMBER OF EXHIBITORS
- Loxon Solutions
‘’We have seen good amount of prospects and good amount of opportunities. The good part is that we have also met some customers to re-establish our relationship. This event has been a good platform for us to meet prospects as well as existing customers.’’
97%
31
OF VISITORS RATED EXHIBITORS AS GOOD - EXCELLENT
- Misys
“We have received quite a good response. We got more leads than we expected. We are quite pleased.”
- Cryptomathic
2015 EXHIBITOR PROFILES: • Payment Software • Security and Fraud Prevention • Payments Technology and Infrastructure • Mobile Payments • Self-service Kiosks • POS Terminals • Core Banking • Private Banking • Wealth Management • Enterprise Application Integration
• CRM • Business Process Management • Data Management & Storage • Verification Software • Online Banking • Digital Banking • Risk Management & Compliance • Information Security
FEATURES NEW, INNOVATIVE FEATURES FOR 2015: CONFERENCE:
46 30
SPEAKERS
17 8
SENIOR ATTENDEES
KEY TOPICS COVERED
CONNECT @ MERB: INTERACTIVE NETWORKING TOOL AND MOBILE APP. 81% RATED CONNECT @ MERB AS A GOOD – EXCELLENT FEATURE
FREE SEMINARS: 8 SOLUTION PROVIDERS HAS 20 MIN PRESENTATION ON 1ST DAY MORE THAN 80 GUESTS ATTENDED THE SEMINARS 78% RATED THE SEMINARS AS GOOD – EXCELLENT
SPEAKER
L I ST
Suresh Bajpai, Doha Bank, Head of Retail Banking
David Power, Kuwait Finance House Group Chief - Retail and Private Banking Officer
Gary Mond, Al Khalij Commercial Bank (al khaliji) QSC Head of Personal Banking
Sanjoy Sen, ANZ, Managing Director, Retail Banking Asia-Pacific
Anand Verma, Brilliant Basics, Founder and CEO
Ali Imran, Saudi Hollandi Bank Head of Personal Financial Services and SME Banking
Jamie Brighton, Adobe, Strategic Marketing EMEA
Sundar Parthasarathy, Abu Dhabi Commercial Bank, Executive Vice PresidentHead of New Business
Hussein Al Sayed, CNBC Arabia Channel, Business News Anchor
Cassian Opara, Brilliant Basics, Chief Design Officer
Hammad Khan, Riyad Bank, Saudi Arabia VP Customer Experience and Head of Service Design
Shaker FA Zainal, Mashreq Bank, Regional Head of Distribution
Tamas Erni, Loxon Solutions, Managing Partner R. Narasimhan, Bank Sohar SAOG Deputy General Manager – Head of Retail Banking Division Ala’a Al-Basheer, Bank al Etihad Head of Channels Management, Retail Banking Department
Hisham Hammoud, Ajman Bank Executive Vice President, Chief Operating Officer
Andreas Rindler, BearingPoint, Partner
Jelmer de Jong, Backbase, Global Head Marketing
Alex Kwiatkowski, Misys, Senior Marketi ng Strategist – Banking & Digital Channels
Mujtaba Naqvi, HBL (Habib Bank Limited) Head - Global Branch Business Development
Prasanna Seshachellam, Dubai Financial Services Authority Director and Head of Prudenti al Risk Supervision
Kivanc Onan, PayPal Regional Director Turkey, Middle East & North Africa
Asad Batla, Bank Nizwa, Head of Consumer Banking Aybike Aker, FICO, Senior Manager - EMEA Bilal Alhmoud, Vasco, Regional Technical Manager – ME Dinesh Sharma, Citi bank NA Head of Consumer Banking – MENA Region Dharmesh Mistry, Temenos, UXP Product Director Farshad Nowshadi, Saman Bank Corporation Vice President of eStrategy and Technology
Murat Erdag, First Gulf Bank Head of Technology and Innovati on, Consumer Banking Group Ralf Gehrig, Brilliant Basics, Chief Experience Officer Praveen Bandekar, Union National Bank Head of Retail Product Division Rahul Mathur, Standard Chartered Bank Regional Head - Service Delivery & Transformation: Integrated Distribution Middle East, Pakistan, Africa & Germany
Sakhr AlMulhem, Gulf International Bank, Head of Retail Banking
Terry Kane, Facebook Inc. Head of Auto, Finance, Telco and Travel, MENA Region Marwan ElNakat, VASCO, Regional Manager Financial Sector -ME Ubaldo Tambini, CRIF-D&B, Director of Credit Solutions Suresh Krishnan, Misys Middle East and Africa Director - Banking Solutions Philip Doyle, FICO, Principal Consultant, Fraud, Waste and Abuse Venkatramana Gosavi, Infosys Finacle, Vice President & Regional Head – Growth Markets Zubair Ahmed, Emirates Islamic Vice President - Head of IT & Business Innovation Ziad Fatayer, Jordan Commercial Bank, Chief Retail Banking Officer
W E WOU LD LI K E TO
TH ANK
ALL OUR
SPO N S O R S & E X H I B I T ORS STRATEGIC PARTNER
ASSOCIATE SPONSOR
GOLD SPONSORS
EXCLUSIVE AUTOMOBILE PARTNER
SILVER SPONSOR
ANALYTICS PARTNER
BRONZE SPONSORS
brilliantbasics OFFICIAL VALUATIONS PARTNER
SUPPORTING SPONSORS
EXHIBITORS
RETAIL BANKING
Marketing Campaign
INTERNATIONALng
Marketing Campaign
ti ke r a
MAR K E TING r M ng e ti k a CAMPA IGSpeN ke r a
RETAIL BANKING, PAYMENTS & FINANCIAL TECHNOLOGIES
06 - 07
Ritz Carlton DIFC Dubai United Arab Emirates
April 2015
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RETAIL BANKING, PAYMENTS & FINANCIAL TECHNOLOGIES
06 - 07
www.retailbanking-expo.com
Key Topics
www.retailbanking-expo.com
Looking into the Future of Retail Banking
Hear 30+ Conference Sessions
Network – 1,000+ Industry Professionals
Retail Banking, Payments & Financial Technologies CONFERENCE TOPICS INCLUDE
SEMINAR TOPICS INCLUDE ▶ Seminar topics include (free on 1st come 1st serve)
Ritz Carlton, DIFC - Dubai, UAE ▶ The UAE Mobile Wallet Project
Emerging Customer Segments Penetrating Emerging Markets
Key Topics
▶ Powerful Growth Engine of Retail Banking ▶ Penetrating Emerging Markets
▶ Prepaid tomorrow
Retail Banking & Payments professionals at the
MIDDLE EAST’S LEADING RETAIL BANKING EXPO! BOOK YOUR SEAT For more information, call +971 4 609 1555 or email sales@retailbanking-expo.com
REGISTER TODAY!
Organised by
TODAY AND
SAVE $300
Official Media Partner Official Business Magazine PROMO CODE - MERB15
Conference Speakers Include
Don’t Miss Out On Middle East’s Leading Retail Banking Expo ANALYTICS PARTNER:
SILVER SPONSOR:
BRONZE SPONSORS:
EXHIBITORS:
OFFICIAL ARABIC BROADCAST PARTNER:
OFFICIAL MEDIA PARTNER:
RETAIL BANKING
David Power, Kuwait Finance House, Group Chief - Retail and Private Banking Officer
Ziad Fatayer, Jordan Commercial Bank, Chief Retail Banking Officer
Asad Batla, Bank Nizwa Head of Consumer Banking
Managing Director-Retail http://www.retailbanking-expo.com/visitor Banking Asia-Pacific
For more information, call
or email sales@retailbanking-expo.com
Hear 30+ Conference Sessions Attend 10+ Free Seminars
Network – 1,000+ Industry Professionals See 30 Global Solution Providers
SEMINAR TOPICS INCLUDE ▶ Seminar topics include (free on 1st come 1st serve) ▶ The future of the mobile wallet
Website ▶ Introduction to Contactless & Mobile Payments ▶ EMV Distribution
▶ Prepaid tomorrow
CONFERENCE TOPICS INCLUDE
Connect through our Exclusive Event app – Connect@MERB
▶ The UAE Mobile Wallet Project
Download the networking app today IOS – www.retailbanking-expo.com/ios/ Android Play Store www.retailbanking-expo.com/android/
▶ Crafting the ideal Digital Strategy ▶ The Mobile Channel ▶ Powerful Growth Engine of Retail Banking ▶ Penetrating Emerging Markets
www.retailbanking-expo.com STRATEGIC PARTNER:
For more information, call +971 4 609 1555 or email sales@retailbanking-expo.com
BOOK YOUR SEAT TODAY AND
SAVE $300
EXCLUSIVE AUTOMOBILE PARTNER:
GOLD SPONSORS:
ANALYTICS PARTNER:
ASSOCIATE SPONSOR:
SILVER SPONSOR:
BRONZE SPONSORS:
Investment in a new dedicated website for 2015 More than 55,000 unique visitors Over 102,000 page impressions Organised by
Official Media Partner
Key Sponsors
brilliantbasics
Official Business Magazine
OFFICIAL VALUATIONS PARTNER:
EXHIBITORS:
OFFICIAL ARABIC BROADCAST PARTNER:
OFFICIAL MEDIA PARTNER:
RETAIL BANKING
For more information, call
or email sales@retailbanking-expo.com
http://www.retailbanking-expo.com/visitor
Media Partners
25 media partners Adverts exposure 350,000+ readers
Press
Invested in a dedicated PR agency 4 press releases created perceived editorial value of $2,556,099
Email Promotions
Jordan Commercial Bank | Chief Retail Banking Officer
80 Companies
ANALYTICS PARTNER:
Kivanc Onan
Suresh Bajpai Doha Bank | Head of Retail Organised by Banking
BRONZE SPONSORS:
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Celebrate
years of Innovation
Call: +971 4609 1570 | Fax: +971 4609 1589 and Network with Key Players Email: sales@retailbanking-expo.com Register oday @MERetailBanking Visit www.retailbanking-expo.com cnbc Ritz Carlton #MerbExpo
06 - 07
Potential of Personal Internet Banking
April 2015
DIFC Dubai United Arab Emirates
www.retailbanking-expo.com
Taking banking to the customer
Join Us Next Year Join Us Advertising Over the pastNext year, the event has Year attracted over 30,000 contacts The Mobile Channel
ASSOCIATE SPONSOR:
More than 30 emails sent to internal database of 150,000 Contacts More than 25 emails sent to media partners / associations
Asad Batla Bank Nizwa | Head of Consumer Banking
EXCLUSIVE AUTOMOBILE PARTNER:
Praveen Bandekar Union National Bank | Senior Vice President & Head of Retail Product Division
Key Speakers
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Alex Kwiatkowski Misys | Senior Marketing Strategist – Banking & Digital Channels
SILVER SPONSOR:
ANALYTICS PARTNER:
SILVER SPONSOR:
Investing in Customer Loyalty
BRONZE SPONSORS:
Organised by
ASSOCIATE SPONSOR:
April 06 - 07 2015, Ritz Carlton, DIFC, Dubai
Sanjoy Sen, ANZ
Peter D. Halsor, Riyad Bank Chief Customer Experience Officer
Investing in Customer Loyalty
EXCLUSIVE AUTOMOBILE PARTNER:
Alex Kwiatkowski Misys | Senior Marketing Strategist – Banking & Digital Channels
Visit: www.retailbanking-expo.com/cnbc
Facebook Inc. | Head of PayPal | Regional Director Celebrate years of InnovationTurkey, Auto, Finance, Telco and Middle East & North and Network Travel, MENA Regionwith Key Players Africa Register oday Visit www.retailbanking-expo.com cnbc
Organised by
brilliantbasics
OFFICIAL VALUATIONS PARTNER:
Terry Kane, Facebook Inc. Head of Auto, Finance, Telco and Travel, MENA Region
April 2015
Ritz Carlton DIFC Dubai United Arab Emirates
www.retailbanking-expo.com Ziad Fatayer
ASSOCIATE SPONSOR:
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Sundar Parthasarathy, Abu Dhabi Commercial Bank | Executive Vice President- Head of New Business
David Power Kuwait Finance House | Group Chief - Retail and Private Banking Officer
erry Kane
06 - 07
Taking banking to the customer The Mobile Channel
Kivanc Onan PayPal | Regional Director Turkey, Middle East & North Africa
Suresh Bajpai Doha Bank | Head of Retail Banking
Sanjoy Sen ANZ | Managing DirectorRetail Banking Asia-Pacific
GOLD SPONSORS:
Globalisation and Digitalisation
Penetrating Emerging Markets
GOLD SPONSORS:
EXCLUSIVE AUTOMOBILE PARTNER:
Ziad Fatayer Jordan Commercial Bank | Chief Retail Banking Officer
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
50 VIP Buyers
brilliantbasics
Emerging Customer Segments
Download the networking app today IOS – www.retailbanking-expo.com/ios/ Android Play Store www.retailbanking-expo.com/android/
www.retailbanking-expo.com STRATEGIC PARTNER:
Key Speakers
STRATEGIC PARTNER
STRATEGIC PARTNER
Connect through our Exclusive Event app – Connect@MERB
▶ The Mobile Channel
▶ Introduction to Contactless & Mobile Payments ▶ EMV Distribution
Potential of Personal Internet Banking
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Looking into the Future of Retail Banking
See 30 Global Solution Providers
▶ Crafting the ideal Digital Strategy
▶ The future of the mobile wallet
Many networking Opportunities
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Press - 10th Middle East Retail Banking Forum & Expo
Asad Batla Bank Nizwa | Head of Consumer Banking
300 Delegates
1,000 Attendees
Key Sponsors
April 06 - 07 2015, Ritz Carlton, DIFC, Dubai
David Power, Kuwait Finance House, Group Chief - Retail and Private Banking Officer
Asad Batla, Bank Nizwa Head of Consumer Banking
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Day Conference Free Seminar Sessions
Press - 10th Middle East Retail Banking Forum & Expo
Key Speakers
Editorial in Banker Middle East February Issue
David Power Kuwait Finance House | Group Chief - Retail and Private Banking Officer
erry Kane Facebook Inc. | Head of Auto, Finance, Telco and Travel, MENA Region
GOLD SPONSORS:
Globalisation and Digitalisation
Attend 10+ Free Seminars Jordan Commercial Chief Retail Banking Officer
06 - 07 April 2015
Ritz Carlton DIFC Dubai United Arab Emirates 06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Sanjoy Sen ANZ | Managing DirectorRetail Banking Asia-Pacific
80for Retail Celebrating 10 ears of Innovation Companies Banking, Payments and Card echnologies
Gulf News April Issue
PROMO CODE - MERB15
Key Speakers
Email Campaign - Over 30,000 Contacts
Many networking Opportunities
Key Facts and Features on the Event
RETAIL BANKING, PAYMENTS & FINANCIAL TECHNOLOGIES
Editorial in Banker Middle East February Issue
300 Delegates
1,000 Attendees
50 VIP Buyers
Don’t Miss Out On Middle East’s Leading Retail Banking Expo
REGISTER TODAY!
06 - 07 April 2015, Ritz Carlton, DIFC Dubai, U.A.E.
Day Conference Free Seminar Sessions
Organised by
MIDDLE EAST’S LEADING RETAIL BANKING EXPO!
Conference Speakers Include
Ritz Carlton DIFC Dubai United Arab Emirates
April 2015
Ritz Carlton, DIFC - Dubai, UAE
Over 2 days, meet more than 1000 Retail Banking & Payments professionals at the
Bloomberg Businessweek Feb Issue
Key Facts and Features on the Event
Email Campaign - Over 30,000 Contacts
Celebrating 10 ears of Innovation for Retail Banking, Payments and Card echnologies Event listing
Retail Banking, Payments & Financial Technologies
April 2015
Event listing
brilliantbasics
that have opted in to receive event updates. This robust database was regularly contacted through direct mailing.
Sundar Parthasarathy, Abu Dhabi Commercial Bank | Executive Vice President- Head of New Business
Praveen Bandekar Union National Bank | Senior Vice President & Head of Retail Product Division
TV Commercial in CNBC Arabia Visit: www.retailbanking-expo.com/cnbc
TV Commercial in CNBC Arabia
Call: +971 4609 1570 | Fax: +971 4609 1589 Email: sales@retailbanking-expo.com @MERetailBanking #MerbExpo
05 - 06 April 2016 | Ritz Carlton, DIFC Dubai, UAE
05 - 06 April 2016 | Ritz Carlton, DIFC Dubai, UAE
Online Promotion
Through our partners and affiliates, the event has reached an additional 270,000 online viewers through newsletters, adverts, social media and editorial features in online magazines, web banners and event listings.
Telesales
A dedicated team of sales professionals regularly contacts key potential delegates to update them on the latest event developments and to secure their participation
For marketing & media relations, contact
Sanjay Swamy | Marketing Manager E: sanjay.swamy@fleminggulf.com
T: 971 4609 1570 F: 971 4609 1589
MARKETING: Sanjay Swamy
SALES & SPONSORSHIP: Robin Joe
Exhibition Marketing Manager sanjay.swamy@fleminggulf.com
Director of Business Development robin.joe@fleminggulf.com
Mike Hughes
Alex Heuff
T : +971 4609 1564
T : +971 4609 1588
T : +971 4609 1570
Head of Exhibitions Marketing mike.hughes@fleminggulf.com
T : +91 9980 888866
Director of Exhibitions alex.heuff@fleminggulf.com