Sam Chatbot - Quick Reference Guide

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Meet Sam :] A friendly travel-intelligent mobile app “chatbot” combined with the expertise of your FCM consultant. Sam’s features include:  Sends weather forecast  Calculates travel time and cost  Reminds and assists check in  Alerts departure gate and baggage carousel  Offers destination guides  Real time alerts via app  Sends up-to-date traffic information  All via Sam app


Click Below for a Video Demonstration

Sam connects to      

GPS Notifications Calendar Flight stats Payment Info Weather

    

Destination guide Info Traffic Expenses provider PNRs Cars and Taxis

Compatibility Compatible with iPhone and Android. Requires iOS 9.1 or later.


Check-in to flights

Access city information


1. Download App

2. Install App

3. Stay Connected


Apple App Store

Google Play Store

Step 1: Click the appropriate link for your device below.

Step 2: Select the GET or INSTALL button to download the app. Step 3: Locate the Sam app on your device once the download is complete.

STEP 2

STEP 3


1. Download App

2 . Install App

3 . Stay Connected


Step 4: Open the Sam app. Step 5: Select your notification preferences. Step 6: Log in by either clicking the confirmation link email Sam sends to the address you provided or by entering your HUB/Portal password when prompted.

STEP 4

STEP 5

STEP 6


Step 7:

Enter up to 2 alternate email addresses in the ‘Edit Profile’ section on the options screen. Sam will read and add reservation confirmation emails you forward manually to trips@meetsam.io from these - as well as your work email. Please note that you will get a verification link sent to the relevant email address and you’ll need to click on to activate it. Sam also has a feature where your bookings can be automatically uploaded as you’ll see in the FCM exclusive features section later in this guide. STEP 7


Step 8:

You may also want to enter in your Home and Work addresses. This will help Sam provide more accurate driving directions and leave times.

STEP 8


Some of the views you will see


FCM Exclusive Features These require activation for your company before you will have access to them. Please consult your travel manager for more information.

Book or Change Travel with Your FCM Team via the app.


Book Transport Requests

Expense System Integration

FCM Secure

Auto Trip Load via FCM Profile


Chat with an agent Easily call or chat with your FCM consultant by selecting Call/Chat with Consultant under the Options screen.


1. Download App

2 . Install App

3 . Stay Connected


Send us your feedback You can also send us your feedback or report bugs by selecting Send Feedback.


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