GOING ABOVE AND BEYOND

“One of our clients, originally from outside of the United States, was trying to find a home. There were a bunch of hoops that we had to jump through, one of them being his taxes done the year prior. Some of his income wasn’t counted in what we were using to approve them for a loan, and we needed all of the tax details. Amanda and I went to his work to have him sign a form. When we got there, he was up in a forklift. After he quickly got down and signed the document, we went to the state capitol’s tax office and got the paperwork we needed. After we did everything to close on the home loan, we shared a few tears in the lobby. We were so excited to finally have what we needed to get them moving forward on a home. We definitely take a more 'everything is for the client' approach. If there's something that we can do on our end to make anything easier, we’re taking that extra step. We are calling our clients off forklifts to get documents for them. We’re doing everything in our power to help our clients and determine if they’re financially ready, or if they’re in over their heads a bit. We’ll have those necessary conversations if their budget is a little tight, or just make sure that they’re aware of pricing. After all of that, we’d do it again in a heartbeat. We’d go to the hypothetical, or literal, capitol for any of our clients.”

REUER & AMANDA RUST

Dynamic Mortgage Group offers 22 different lenders that they work with nationwide. Their plan, originally, was to remain small with five to six lenders and target their focus on a small handful of programs. Instead, they made the decision to grow and shape themselves to their clients' needs. While the process can be daunting, Rust and Reuer emphasize that you’re not going through it alone, as you have two seasoned professionals by your side to help in any way.

“We'll work with you every step of the way because we don't ever want you to feel alone. Even when you come into our office, you’ll see two couches in my office, rather than a corporate headquarters conference room setup, because that’s where people are most comfortable. So, why not have a drink, sit on the couches, and discuss an application?” Rust said.

“We want to always leave any person that we work with satisfied, as that’s always going to come first to us. We almost look at ourselves as mortgage counselors, more than brokers, because we do so much more than brokering. Rather than simply picking a rate, we genuinely want to help in any way that we can.”

As Reuer and Rust blaze a new trail in the mortgage industry, the two ensure that their clients are in safe and protective hands when working with them to become a homeowner. While it can be an intimidating path, especially for a first-time homeowner, Rust and Reuer are there to guide you along every step of the way.

“Our slogan for the business is 'Let's grow together.' We want to help you, grow with you, and answer any questions you may have before, during, or after the process. If you buy a house with us, and then you want to buy another house 15 years later, we want to help you with that and grow with you. We’re here for the client. We're not in it for the money,” Reuer said.

“We just want people to get into a house, as that typically leads to a healthier community. Our main business plan was to make homeownership more obtainable. As I said before, healthier communities usually have higher homeownership levels. Our goal is to create a healthier community, not just for now, but for the future, as our way of giving back. Helping people get into a house should be something that everybody deserves. Everybody should have a warm, safe house to sleep in at night.”