Foodbuy Advantage December 2019 by Foodbuy

December 2019

Plant-based proteins. Details inside.

DECEMBER CONTENTS

Program Announcements

CHEF’S CORNER

Learn about Foodbuy’s new and extended contracts to take advantage of the savings.

Program Highlights

Learn about upcoming promotions, changes to existing programs and new product news.

Market & Commodity News

Find out the latest communications in the market that impact current programs.

Maple Leaf Invests in Market Leaders Maple Leaf Foods vision is to be the MOST SUSTAINABLE PROTEIN company on earth. Part of this vision includes plant-based proteins. We have two brands that are dedicated to providing great food derived from plants. These brands have been established to build a robust portfolio of products to offer consumers more plant-based food choices while being guided by a deep commitment to social purpose, sustainability, and the progress of the plantbased foods sector.

Positioned to Capture Flexitarians Two innovative market leading brands with great products and a great story! The most comprehensive plant-based line in the market.

• Better product than our competitors; better tasting, better nutritionals, cleaner label • Made in Canada • Launch marketing support +$40MM • In-restaurant activation • Customized marketing programs to support

• +20-year old brand, chef inspired recipes • #3 brand in the refrigerated plant-based category with a 17% share • Fully-cooked heat and serve recipes • Proven foodservice products and formats • Fresh ingredients, clean label

• 40-year old brand with a proven track-record of innovation and success • #1 brand in the refrigerated plant-based category with a 32% share Foodbuy Advantage Canada I December 2019

• Market leading frankfurters, sausages and vegan cheese • Full plant-based portfolio solution • Complimentary items continued... 2

CHEF’S CORNER On the Menu... Let the Lightlife Grounds be a chefs blank canvas to product any item that you can dream up. Use the grounds just like you would ground beef. Creates the perfect plant-based option for any meal.

Grounds Recipes: Meatballs Marinara

Grounds Recipes: Green Curry Satay

Ingredients:

• Lightlife Grounds

• Fresh minced garlic

• Oregano

• Minced ginger

• Fennel Seed

• Green onion

• Basil

• Green curry paste

• Breadcrumb

• Tamari (or soy sauce)

• Sea Salt and Black Pepper

• Black Pepper

• Safflower oil (for cooking)

• Marinara Sauce

• Cilantro • Peanut sauce

Method: 1. Sautee garlic and spices in oil until very fragrant. Transfer to a bowl with Lightlife grounds. Combine, cover, and move to fridge. Cool for thirty minutes. 2. Form mixture in to meatballs, and cook in skillet over medium heat for 5-7 minutes. Serve with warm marinara sauce.

Method: 1. Sautee garlic, ginger, white bottoms of green onion (sliced), green curry paste, and safflower oil until very fragrant, add dash of soy sauce, and transfer to a bowl with lightlife grounds. Combine, cover, and move to fridge. Cool for 30 minutes. 2. Form meat around skewers, and chill or freeze until sturdy on the skewer. 3. Grill, fry, or cook on flat top, and serve with peanut sauce. Garnish with green onions, and fresh cilantro.

Foodbuy Advantage Canada I December 2019

PROGRAM ANNOUNCEMENTS BOULART - New Contract premium breads.

Foodbuy is pleased to announce a new contract with Boulart, a North American industrial artisan bakery that offers a wide range of

Boulart’s bread doesn’t need to clean up its act. Made with simple ingredients and in small batches with a long fermentation process, Boulart breads are made with no preservatives, no additives and no added sugar, embracing the notion that less is more. With a soft crumb and thin caramelized crust, they are also certified Non-GMO Project Verified, Vegan and Parve. Available in different shapes and flavours, they are the perfect canvas for your culinary creations. More information on Boulart’s family of products can be accessed here. Please also visit www.boulart.com For recipes and inspiration, follow them on Instagram @boulartbread

Foodbuy Advantage Canada I December 2019

PROGRAM HIGHLIGHTS ERIE MEATS - Diced Chicken Conversion In the past the Erie Meat Southern Hen diced chicken was produced in the US. Southern Hen has advised it will no longer ship across the border, therefore the product is being discontinued. As such, we have worked with Erie Meats on a Canadian product under the Silver Maple Brand. See details below. Changes: • Pack size – from 4.5 kg bulk to 2 x 2.27 kg • 80D/60W and 60D/40 W to all white • Allergen: May Contain Eggs FROM

MIN

Mfrs. Item ID

Brand

Description

MIN

Mfrs. Item ID

Brand

Description

10829810220999

22099

Southern

Chicken Diced 1/2 In 60 Dark 40 White FC 1/4 Kg

10829810937118

93711

Silver Maple

All-White Fully Cooked and Diced Chicken 2/2.27kg

10829810221026

22102

Southern

Chicken Diced 1/2 In 80 Dark 20 White 1/4 Kg

10829810937118

93711

Silver Maple

All-White Fully Cooked and Diced Chicken 2/2.27kg

To read more on these important changes, click here.

Foodbuy Advantage Canada I December 2019

PROGRAM HIGHLIGHTS TOBLERONE - Festive Chocolate Promotion Foodbuy is pleased to promote TOBLERONE in the month of December as a favorite festive chocolate bar. TOBLERONE is a Swiss chocolate bar made with honey and almond nougat and available through Mondelez Canada. Mondelez is a Canadian snacking powerhouse that has top presence in the following 6 segments: Cookies, Crackers, Candy, Chocolate, Gum & Cough. TOBLERONE important facts: TOBLERONE Chocolate is made in Switzerland since 1908 Distinct triangular shape and instantly recognisable logo A perfect balance of honey, almonds, and chocolate Comes in four varieties including Milk Chocolate, White Chocolate, Dark Chocolate, and Fruit & Nut • Available around the world • • • •

Foodbuy Advantage Canada I December 2019

PROGRAM HIGHLIGHTS COCA-COLA - Holiday Program From November 12th- December 31st, Foodbuy is running a CocaCola holiday program inviting Canadians to share the gift of Coca-Cola with their family and friends, creating more moments of meaningful togetherness during the Holidays. This program features the following: NEW STICKER LABELS • Every Coca-Cola & Coca-Cola Zero Sugar 500ml bottle will have a sticker on the label • The sticker label will have a gift tag design PERSONAL & SHAREABLE • Write any names you want on the gift tag • Then, remove the sticker and share the Coca-Cola experience beyond the bottle

GIFT WITH PURCHASE • Straw giveaways at top 68 locations • 300 reusable straws + carrying case per outlet • Program would be active while quantities last • Participating products: 500mL: Coca-Cola & Coca-Cola Zero Sugar and Coca-Cola fountain beverages

US SUCCESS In the US, Sticker Labels drove higher purchase intent • +4% vs Share A Coke – especially among teens • +11% new buyers

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PROGRAM HIGHLIGHTS FERRERO ROCHER - Festive Candy Promotion Foodbuy is pleased to promote FERRERO ROCHER® in the month of December as a favorite festive candy. Each exquisite roasted hazelnut, smooth filling, delicate crisp wafer, creamy milk chocolate and finely chopped hazelnuts is wrapped in luxurious, golden foil.

FERRERO ROCHER® IS THE #2 BRAND

FERRERO ROCHER® important facts:

& GROWING 7X FASTER THAN THE CATEGORY

• • • • •

Source: ACNielsen MarketTrack, TL Groc+V+D+M+GMWC, 52 weeks ending Sept 15, 2019

FERRERO ROCHER® is growing 7X faster than the category1 FERRERO ROCHER® T3 is a top 15 Chocolate Singles item2 Elegant and delicious Perfect for an instant treat or sharing Makes a tasteful gift and a welcome addition to any gathering

FERRERO Product SCC Code Case ® ROCHER Code Count ® Product • Ferrero Rocher T3 is a top 15 Chocolate Singles item FERRERO 02294 10062020022940 8x12 ROCHER®• Perfect for an instant treat or sharing T3

Package Case Case ® Gross Case Dimensions FERRERO ROCHER #2 BRAND Size Cube WeightIS THE (INCHES)

& GROWING FASTER CATEGORY (CU.7X FT.) (LBS.)THAN THE (LxWxH)

37.5g

Source: AC Nielsen, GDM, TL IC SNGL CHOC, L52wks Ending May 25 2019

FERRERO ROCHER ® PRODUCT

1 2

PRODUCT CODE

CASE COUNT

PACKAGE SIZE

CASE CUBE (CU. FT.)

CASE GROSS WEIGHT (LBS.)

0.83

10.6

19.5 x 11.0 x 6.7

Source: ACNielsen MarketTrack, TL Groc+V+D+M+GMWC, 52 weeks ending Sept 15, 2019

CASE DIMENSIONS (INCHES) (L x W x H)

0.83 19.5 x 11.0 x 6.7 Ferrero Rocher T3MarketTrack, 02294 8x12 37.5g Source: ACNielsen TL Groc+V+D+M+GMWC, 5210.6 weeks ending Sept 15, 20 Source: AC Nielsen, GDM, TL IC SNGL CHOC, L52wks Ending May 25 2019 ®

• Ferrero Rocher ® T3 is a top 15 Chocolate Singles item Source: AC Nielsen, GDM, TL IC SNGL CHOC, L52wks Ending May 25 2019

• Perfect for an instant treat or sharing

Foodbuy Advantage Canada I December 2019

FERRERO ROCHER ® PRODUCT

PRODUCT CODE

CASE COUNT

PACKAGE SIZE

CASE CUBE (CU. FT.)

CASE GROSS WEIGHT (LBS.)

CASE DIMENSIONS (INCHES) (L x W x H)

Ferrero Rocher ® T3

02294

8x12

37.5g

0.83

10.6

19.5 x 11.0 x 6.7

PROGRAM HIGHLIGHTS CWT - Important Process Updates!

CWT PORTRAIT (USER PROFILE)

GENERAL BOOKINGS

myCWT/CWT Portrait is the recommended profile system for our customer base. This centralized, 24/7 profile database drives accurate bookings, relevant traveler interactions and precise information reporting, and serves as a fundamental tool for CWT to provide the best service. It automatically synchronizes your travelers’ profile information with global distribution systems and online booking tools to ensure online and offline travel reservations include current traveler preferences and data.

Users are encouraged to process their air/hotel bookings completely online through OBT tool resulting in ‘unassisted’ service fee. However, if there are changes to your schedule which includes airline changes, CWT will re-issue the ticket, as mandated by the carrier, with the new changes resulting in ‘assisted’ fee being charged. We are hopeful to have minimal occurrences of such airline changes.

General information on CWT Portrait can be accessed here.

Full-service transaction: A transaction resulting from a reservation initiated by a counselor.

myCWT/CWT Portrait can be updated through myCWT, see “My Profile” link or through the myCWT mobile app “My Travel Profile”. All users are requested to ensure the “sector” and “cost center” are updated in your Portrait profile under the “Payment/Reporting Tab”, Reporting section.

Unassisted Transaction: A transaction resulting from a reservation initiated via an online booking tool without any CWT counselor intervention.

The definitions for full service, unassisted, and assisted transactions are as follows:

Assisted Transaction: A transaction resulting from a reservation initiated via an online booking tool or mobile application but requiring CWT to provide an additional service An assisted transaction includes providing traveler assistance in modifying a booking, revising a record where automation fails, to confirm booking, vendor changes, or specific Foodbuy requirements that cannot be automated The online booking tool PNR fee is included in CWT core assisted price in EMEA and APAC.

(CONTINUED)

Foodbuy Advantage Canada I December 2019

PROGRAM HIGHLIGHTS UNUSED TICKETS

‘ROOMIT BY CWT’

When bookings are initiated in Concur and you have an unused ticket displaying, the system may automatically queue this booking out for agent assistance to see if the unused ticket can be applied towards your new travel plans.

Our Concur booking tool is being improved with the integration of RoomIt, CWT’s hotel solution. The ‘RoomIT’ service opens up the CWT rates on hotels including the third party services like ‘bookings.com’.

If the unused ticket is applied, the traveler will be charged for an agent assisted booking as work was done on the file.

Now we will have access to over 800,000 businessfriendly properties in more than 73,000 cities worldwide, so finding and booking the right room will be easier than ever. With so many great new properties at your fingertips, there’s no reason to shop outside our corporate travel channel.

New Process as of October 1, 2019

If the unused ticket is NOT applied which can happen for various reasons, the file will be pushed for ticketing and the traveler will still be charged an agent assisted booking, however, on the back end, CWT will be charging these bookings the unassisted fee and will be identified through a reporting field on our settlement statements. The difference of the booking fees will be credited back to Compass during the quarterly settlements.

POST-TICKET PRICE OPTIMIZATION Effective December 2019

A new process will result in users getting multiple invoices/emails based on savings once a ticket is booked for air/hotel. Please see the attached guide for more information.

Effective October 4, 2019

As a reminder, it is important to book within our corporate travel channels, so we can help keep you safe on the road and better manage our travel expenses. • GDS rates will continue to display as before, but will now include additional RoomIt Rates, if it is a booking.com rate the below white logo will appear, regular RoomIT rates with (6 amenities) will not have this white logo • Loyalty benefits (e.g. points, miles) don’t apply to third-party rates (white logo). This is stated in the rate information with the message “loyalty benefits do not apply”. • If a booking.com rate is booked, it must be cancelled with CWT, not directly with the hotel.

Please see the attached reference guide for more information about the RoomIt integration with Concur. (CONTINUED)

Foodbuy Advantage Canada I December 2019

PROGRAM HIGHLIGHTS

Users are aware that they should connect with Customer Service post travel for any assistance. Following this process will ensure that proper complaints are logged in their system as well as ensure a speedy resolution. NOTE: Emergency services and helplines after office hours are prone to extra charges. If it is not urgent, users should connect with the service agent during office hours.

RESERVATIONS

For new reservations or changes to existing reservations prior to/during travel: Phone – 1-866-259-0005 Email – compassgroup.ca@contactcwt.com Hours of service – Monday to Friday, 8:30am – 5:00pm ET

TECHNICAL ASSISTANCE

For help with Self-Booking tools, CWT To Go, or Portrait Profiles: Call your Reservations line, and press 3 for Technical Assistance

AFTER-HOURS/ENROUTE EMERGENCY RESERVATION ASSISTANCE For 24/7 assistance when the branch is closed: Call your Reservations line to be routed to an after-hours agent If you are travelling outside Noram, call 1-314-513-0807, collect Your After-Hours ID Code – S/80VI

CUSTOMER SERVICE

For assistance after travel is completed: 1-866-508-3024, or email cwtcs.ca@contactcwt.com

CONNECT WITH US ON WWW.MYCWT.COM OR THE MYCWT™ APP

Foodbuy Advantage Canada I December 2019

MARKET & COMMODITY NEWS NESTLÉ - Starbucks Foodservice Following a previous communication on August 29th, 2018, Nestlé and Starbucks Corporation announced the closing of a transaction granting Nestlé the rights to market and distribute Starbucks brands of coffee and tea products in foodservice channels. Nestlé Professional Canada will begin taking orders and shipping Starbucks foodservice products including Starbucks, Seattle’s Best Coffee, Fontana, Teavana, and Torrefazione Italia effective February 1st, 2020. Order Transition Dates: • Last order placed through Starbucks on January 24th, 2020 • First order placed through Nestlé Canada, Inc. (NCI) on January 27th, 2020 • First orders placed through Nestlé Canada, Inc. (NCI) will ship on February 3rd, 2020 • NCI terms and conditions apply to all orders starting February 1st, 2020 Your current Nestlé representative responsible for Starbucks brands of products will continue to be your contact to manage the day-to-day Starbucks brand needs until the transition. The announcement letter can be read here.

Foodbuy Advantage Canada I December 2019

Temporary Labour Update – 2019NEWS MARKET &Agency COMMODITY

Foodbuy Canada recently conducted a Request for Proposal for temporary agency labour with the goal of accomplishing the following: Ensure all agencies comply with our legal terms and condi�ons to reduce risk to Compass

2019 Implement - Temporary Agency Labour Update standardized terms for all agencies without excep�on to allow for clear

communica�on over billable rates, inclusions, and extra charges to Unit Managers Foodbuy Canada conducted a Request for Proposal for temporary agency labour with the Iden�fy agencies that can meet our needs by type of labour, as well as geography goal of ensuring all agencies comply with our legal terms and conditions to reduce risk to Compass. Implementing standardized terms for all agencies without exception to allow for Key highlights of the standardized agreement key include: clear communication over billable rates, inclusions, and extra charges to Unit Managers while identifying agenciesrequests that can meet our needsrequirements by type of labour, well as at geography. are to beasprovided no cost to Criminal background and immuniza�on Compass Key highlights of the standardized agreement includes: Compass invoice rate is to include: assigned employees’ wages, EI, CPP, applicable taxes, • Criminal background requests and immunization requirements to be provided at no vaca�on pay, comp costs, agency’s mark-up, and incen�ves cost to Compass Over�me and Statutory Pay are to beemployees’ paid as per provincial ESACPP, requirements when • Compass invoice rate toHoliday include: assigned wages, EI, applicable taxes, vacation pay, comp costs, mark-up, applicable, and indicated as agency’s a separate line item onand the incentives submi�ed invoice to Compass • Overtime andfees Statutory to be paid as per to provincial ESA requirements, when Conversion for the Holiday transi�onPay of assigned employees permanent employees of Compass applicable, and as and a separate line item on the submitted invoice toDie�cian, Compass will be based onindicated the following applicable only to those in Chef, Sous Chef, Cook, • Conversion fees for the transition of assigned employees to permanent employees of Die�cianwill Aide, Supervisory Compass beand based on thestaﬀ: following (applicable only to those in Chef, Sous Chef, 45 calendar days and under – the Agency will be en�tled to a conversion fee not to Cook, o Dietician, Dietician Aide, and Supervisory staff): exceed $500 per employee s 45 calendar days and under – the Agency will be entitled to a conversion fee not exceed $500 days per employee o to Over 45 calendar – no conversion fee will be paid by Compass to the Agency s Over 45 calendar days – no conversion fee will be paid by Compass to the Agency As of April 1st, 2019, the following agencies are the Compass-preferred partners for temporary hourly The following agencies are the Compass-preferred partners for temporary hourly labour: labour:

X X X X X X X X X

X X X X X X X X X X X X X X X X

Phone 416-497-2624 416-576-0606 647-242-3634 844-718-7823 514-524-9905 514-945-8203 613-295-3777 416-551-4700 416-995-2583 416-671-7300 416-520-5697 647-889-7110 416-599-3511 905-868-5770

Geography

General / Janitorial

Email kathuria@trilliumhr.com jmenard@staffshop.ca jaleixo@peopleready.com peterfaist@staffy.ca sylvain@sacreesoiree.com produc�onsdbbg@hotmail.com lauren@chef4hire.ca alston@gotojob.ca dejio@stellarculinarypersonnel.com info@leavei�oustoronto.com events@redstaffing.com sharda@signatureserve.com james@thebutlerdidit.ca tammy@turnkeystaffing.ca

Healthcare / Dietary

Contact Name Poonam Kathuria Jennifer Menard John Aleixo Peter Faist Sylvain Daniel Berube Lauren Lochan Alston Torres Adedeji Oduwole Eva Al-Switi Rachel Kerr Sharda Ali James Nienhaus Tammy Agnew

Hospitality / Events

Approved Agency Trillium Staff Shop People Ready Staffy Sacree Soiree DBBG Chef & Staff 4 Hire GOTOJOB Stellar Leave it TO US RED Event Staffing Signature Services The Butler Did It Turn Key

Kitchen

Scope

Notes X X X X X X X X X X X X X X X X X Formerly Bagg Group X X X X X X X X X X X X X X X X X X X X X Primariliy Ottawa area X X X X X X X X X X X X X X

Due to the added costs associated with ensuring adequate insurance coverage and other requirements, Due the with ensuring adequate insurance coverage and other thereto may beadded changescosts to theassociated Compass billable rates. If you have concerns with the rates provided by an requirements, there may be changes to the Compass billable rates. If you have concerns agency, you are encouraged to use the above contact list and request compe��ve quotes to gain with the rates provided by an agency, you are encouraged to use the above contact list and improvements. request competitive quotes to gain improvements.

Foodbuy Advantage Canada I December 2019

MARKET & COMMODITY NEWS FOODBUY - BuySmart Enhancements Foodbuy is pleased to announce several enhancements that have been made to BuySmart. From urgent catering support, a new reporting dashboard, issue selection simplification and a request again option amongst many others. Request Details: This option is now available. If the unit goes into the news feed section in the BuySmart portal and they click on the desired case, the request details will appear. In the lower right hand corner, they can click the “request again” button and the case will reopen, allowing them to update the details and will generate a new case number.

We are seeing great results from these enhancements supporting the business: • Overall, open tickets have been reduced from 8 days in September to 2 days in October • Tickets spiked 436% over that time period from 477 to 2557 • We had 2 individuals supporting our business previously and now have 11+ cross trained to support Canada We hope these changes improve the level of customer service we are dedicated to providing our partners in improving standard business transactions. More information on these exciting changes can be accessed here.

Foodbuy Advantage Canada I December 2019

MARKET & COMMODITY NEWS Holiday Hot Holding With the holiday season just around the corner, it is time to remind ourselves how to keep friends, family and our customers safe. To ensure food safety, a number of things must be kept in mind, such as: hand washing, proper storage temperature, prevention of cross-contamination in the kitchen, and cooking to safe internal temperature. However, in this issue we wanted to talk about hot holding because in the coming weeks many of us will be preparing larger quantities of hot-served food. How do we keep hot food safe for everyone? Temperature control is key. Hot-served food must stay out of the danger zone. This means it must be kept at or above 60oC (140oF). Otherwise, harmful bacteria can grow. In general, small children, seniors, pregnant women and others with a compromised immune system (such as cancer patients) are particularly vulnerable to harmful bacteria in food.

Here are a few tips to ensure food remains safe for all during hot-holding:

• Turn on your hot- holding equipment early. • There should be about 2 inches of water at the bottom of the chaffing dishes. Check your water levels periodically and refill as necessary. • Use smaller inserts whenever possible to have a more frequent turnover of hot food. • Use lids to keep inserts covered to reduce cooling. • Add only food that is already at 60oC (140oF) or higher. Don’t warm up food in your hot holding equipment. • Stir food frequently to maintain the same temperature throughout.

• Do not overfill inserts – food on the top will not stay hot and you will have a tough time stirring it. • All empty compartments should be covered with a lid to prevent heat loss. • Monitor food temperatures with a calibrated digital thermometer and record them in your Food Holding log.

Last but not least, review these tips with your staff and explain their importance to them. Food safety is everyone’s responsibility and it takes the whole team to do it right. In the end, safety of our customers depends on the team effort, this holiday season and always.

Foodbuy Advantage Canada I December 2019

MARKET & COMMODITY NEWS Exciting Sustainability Updates from our Supplier Partners Maple Leaf Foods - A Carbon Neutral Company NOW Maple Leaf Foods announced on November 7, 2019 that we have become the first major food company in the world to be carbon neutral. We have become carbon neutral by aggressively reducing our greenhouse gas emissions and investing in high-impact environmental projects to neutralize our remaining and currently unavoidable emissions. We are also one of just three animal protein companies globally and the only food company in Canada to set Science Based Targets that are aligned with the goals of the Paris Agreement on Climate Change. Importantly, Science-Based Targets require that we reduce our emissions even as we grow. We are on a mission to be the most sustainable protein company on earth. We recognize that creating nutrient-dense protein like ours takes resources, and today, we are proud to replenish the environment in equal measure. https://www.mapleleaffoods.com/sustainability/carbon-strategy/

Burnbrae Farms opens first solar-powered farm in Oxford County, Canada Burnbrae Farms, Canada, opened its first solar-powered facility in Oxford County, Canada. The farm is said to be the largest solar-powered egg laying farm in Canada, producing more power than it uses and sharing power with the adjoining farm. The new farm is part of the companyâ&#x20AC;&#x2122;s mission to reduce greenhouse emissions by 5% by 2020. https://www.refrigeratedfrozenfood.com/articles/98453-burnbrae-farms-opens-first-solarpowered-farm-in-oxford-county-canada

Foodbuy Advantage Canada I December 2019