YEARS 1937 - 2017
Bringing
People Together
2017 Annual Report Federally Insured by NCUA.
Bringing People Together... For more than 80 years we’ve been bringing people together... through increased membership, community events, collections and drives, seminars and so much more. We work diligently to: offer the best products and services, provide competitive rates on deposits and loans, give back to our communities through staff volunteer hours, financial support and major event sponsorships. Our goal is to help “Make Life Happen” for our members so that we can all thrive in the communities we serve. President and CEO, Greg Hilbert, states, “In 2017, our membership grew to over 100,000 as we continued to bring people together to enrich both the lives of our members and the communities we serve. Dedication to member service has always been and will continue to be a top priority. The Fox staff strives every day to share financial knowledge and expertise so members can drive toward their goals. We were honored that our members voted us the Valley’s Best Credit Union. Thank you to all our members, staff and Board of Directors for your support throughout the year.” Board Chair, Bill Panella added, “The Board and staff work diligently throughout the year to put our members first in every decision we make. A focus for us is to offer our Credit Union family a variety of technology options, along with new relevant financial products. With that said, we continue to drive toward our mission to be a financially sound institution so that we can carry on the strong tradition of service to our members and communities. My hope is that all members share in the sense of pride I have based on who we are and what we do.”
We welcomed the members of Horizon Credit Union and Harbor Credit Union in 2017! Greg Hilbert, President of the credit union, states, “In 2017, we were fortunate that two great credit unions, Horizon Community Credit Union and Harbor Credit Union, both of Green Bay, chose us to partner with them. This unification expanded our presence in the Green Bay market to nine branches and brought our total locations to 22 throughout Green Bay, Fox Valley, Clintonville, New London and the Lakeshore. Thank you for choosing Fox!” Pat Josephson, former President of Horizon Credit Union explains, “The reason Horizon approached Fox was based on opportunities for both our members and the Horizon team. The core values of both credit unions are very similar. Having additional offices, products and services for our membership is vital. It’s important to continue to grow and stay competitive with the ever-changing needs of our members.” Mike DeGrand, former President of Harbor Credit Union said, “Harbor has always kept the interest of our members in the forefront of our minds. With that as the guiding principle, we decided that the best way to accomplish this was to unite with Fox. Their values matched those of Harbor, so the conclusion had become obvious.” www.foxcu.org
2017 • Annual
Report | 2
$2.0
Statement of Financial Condition
Liabilities & Member Equity
Savings & Club Accounts Checking Accounts Money Market/Investment Share Accounts Certificates of Deposit Individual Retirement Accounts Borrowings Payables & Other Liabilities Net Worth Reserves Total Liabilities & Member Equity
$ 1,260,749,733 $ $ $ $ $ $ $ $
291,343,338 162,314,890 250,051,398 157,388,650 61,539,702 180,942,526 18,795,413 138,373,816
$ 1,260,749,733
$ $ $ $ $ $ $ $ $
2017
43,575,940 106,940,622 237,881,815 694,131,168 330,696,956 63,479,670 (3,928,602) 21,657,737 28,977,696
Interest on Loans Investments Other Revenue Total Gross Revenue
Expenses
Salaries & Benefits Office Occupancy & Operations Education & Promotion Provision for Loan & Lease Losses Outside Services & Other Operating Cost of Borrowings Dividends Paid to Members Total Expenses BALANCE TO RESERVES www.foxcu.org
$1.0 $1.0
$0.5 $0.5 $0.0 $0.0
$ $ $ $ $ $ $ $
380,484,957 215,023,787 281,258,923 176,993,076 66,447,610 207,730,562 24,371,391 171,102,696
2016
2017
Loan growth: 1 9. 3% $1.3
$ 1,523,413,002
$1.2 $1.1 $1.0
2016
2017
Deposit growth: 2 1 . 4%
$ 1,523,413,002
$1.0 $0.8
Statement of Operation Revenue
Billions
2016
29,676,536 83,027,792 220,624,459 572,381,317 273,212,886 44,888,190 (3,833,543) 17,675,772 23,096,324
Billions
Total Assets
$ $ $ $ $ $ $ $ $
$ $ $
37,455,562 1,792,208 12,863,169
$ $ $
45,757,081 2,228,973 19,602,789
$
52,110,939
$
67,588,843
Billions
Cash & Cash Items Investments Vehicle Loans Real Estate & Home Equity Loans Business Loans All Other Loans Allowance for Loan Losses Fixed Assets Receivables & Other Assets
$1.5 $1.5
$0.6 $0.4 $0.2 $0.0
2016
2017
Membership growth: 1 7. 6 % $ $ $ $ $ $ $
17,995,058 6,158,739 2,092,031 (116,191) 7,289,060 3,084,067 3,864,554
$ $ $ $ $ $ $
20,835,344 8,388,768 2,232,413 954,523 8,824,440 3,727,846 4,649,490
$
40,367,318
$
49,612,824
$
11,743,621
$
17,976,019
100 95 Thousands
Assets
Asset growth: 20. 8%
90 85 80 75
2016
2017 • Annual
2017
Report | 3
Growth & Recognition
22 Over 100,000
MEMBERS STRONG!
25 Seminars 730+ ATTENDEES Open to members and the general public
LARGEST
THANK YOU for voting us
best in the valley!
BEST CREDIT UNION & FINANCIAL PLANNING
EXPANDED FOOTPRINT to 9 in the Green Bay Area
14,200+ Facebook
13 throughout the Fox Valley
LIKES!
& surrounding areas
NEW MONEY MARKET 100 PLUS Tiers
for Business & Individual
2016 2017
$1,000,000+
95 more than 2016!
$500,000 - $999,999 $100,000 - $499,999
$179,545
171 ATTENDEES
Protecting Assets from Nursing Home Costs
282 First Time Homebuyer Loans
in down payment assistant grants 2016 2017
PERSONAL PAYMENT SERVICE
3-day transfer
through the
Down Payment Plus® Program
NOW FREE!
$113,545 more than 2016!
Charitable Support STAFF, Board members, friends and family
Another Record
Breaking HOLIDAY SILENT AUCTION
volunteered 990 HOURS
Founded by us!
12.7% more than 2016 $21,918
Homelessness / Hunger / Arts
for 11 LOCAL CHARITIES
WORTH OF TIME
501(c)3 CHARITABLE www.foxcares.org
A total of $277,000+ raised over the past 17 years!
www.foxcu.org
FOCUSED ON
FOX STAFF raised $31,700+
COLLECTED: $3,200 worth of PERSONAL CARE ITEMS
2017 • Annual
Report | 4
Local Business Support
Bike and SAVE!
Local business discounts
HELMET STICKER AT FOX for only $5
PURCHASE A
SMALL BUSINESS SATURDAY SUPPORTER Fox Cities & Green Bay
1,150 PASSPORTS redeemed 150+ PRIZES awarded
HOT DIGGITY
Dough
SAVE BIG $$! MOBILE COUPON APP
Over 400 NEW BUSINESS MEMBERS HAVE JOINED FOX since 2016
200+ LOCAL Businesses 5,500+ NATIONAL
2016 2017
Embracing Communities Through Sponsorships NEW TO GREEN BAY
KITES OVER LAKE MICHIGAN
NIGHT MARKET SERIES
A BIG HIT
3 nights & 1 balloon glow 173 food/art vendors 35,250+ attendees
in Two Rivers!
30,000+ ATTENDEES $31,800+ FUNDS RAISED for select TWO RIVERS NON-PROFITS
LAKESHORE BALLOON GLOW 5,000+ attendees
80 stunt & GIANT show kites
Manitowoc waterfront
3,216 PARTICIPANTS! 2016 2017
New to NE WISCONSIN 13 high schools 9 award nominees www.foxcu.org
1,752 more than 2016!
$43,000+ RAISED from ALL participant fees to support local non-profits
10 original artists
10, 20, 36, 50 mile routes
NEW 2-DAY MUSIC FESTIVAL Green Bay Area 26 musicians & artists 7 unique venues 2017 • Annual
Report | 5
Executive Team Greg Hilbert President & CEO
Chris Allen • VP Business Services Cathy Gustavson • VP Marketing Kory Kitowski • Chief Information Officer Bruce Kotarek • VP Finance Nancy Krahn • VP Branch Operations/Member Service Dave Thone • VP Internal Operations
Management Team Patrick Josephson • VP Retail Lending Service & Sales Bonnie Timm • VP Lakeshore Market Development Mike DeGrand • Administrative Officer Jason Behling • AVP Retail Lending Operations Terri Green • AVP Human Resources Donna Habert • AVP Audit/Compliance & Training Deb Konitzer • AVP Member Payment Systems Amy Schindler • AVP Finance Michele Stumpf • AVP Branch Operations Kristina Dewitt • Director of Retail Sales Joedy Thompson • Director of Marketing Analytics Becky Thorn • Director of Branch Operations Lindsay Beyer • Online Project Manager Terry Braeger • Loan Operations Manager Rick Dennis • Consumer Lending Operations Manager Bob Hein • Member Solutions Manager Cari Josephson • Project Manager Renee Minlschmidt • Senior Branch Manager Cal Radue • Records Manager Jeff Rufe • Investment Manager Lisa Samorske • MPS Manager Cheryl Smith • Card Services Manager Kelly Steffen • Quality Control Manager Deb Vandenberg • Vendor Relationship Manager Laura Waters • Call Center Manager www.foxcu.org
Volunteer Board of Directors Responsible for the general oversight and final decision-making authority over the affairs, funds and records of Fox; ensuring the credit union is operated in a sound and prudent manner and that all decisions are guided by the best interests of the members.
Bill Panella Chairman Rasmussen College
Martin Docter Director U.S. Venture, Inc.
Al Timmerman Director Jet Air Group
Rich Scott Vice Chairman Kerber Rose & Associates
James Richardson Director Kimberly-Clark
Fred VanHandel Director CBC Coating
Joanne Bogenschutz Secretary/Treasurer Retired: Albany International
Paul Sippl Director U.S. Venture, Inc.
Mary Zito Director HR Business Consultant
2017 • Annual
Report | 6
Jackie Johnson Living It Award
Branch Manager Team
Named in honor and loving memory of Jackie Johnson (staff member 3/13/84 - 10/21/17)
Jane Balthazor • Military Avenue Tara Birling • Black Creek Karen Dietzen • Wisconsin Avenue Lisa Hanna • Kimberly John Hessenthaler • Neenah Nicole Karnopp • Luxemburg Ken Kerschke • Howard (Lineville Road) Cassie Laszewski • Calumet Street Kelly Lee • Voyager Drive Jean Lensmire • Weise Street Jennifer Leopold • New London Port Lor • De Pere Michael Mehlberg • Howard (Velp Avenue) Nicole Much • Clintonville Adam Petersen • Bellevue Rachaele Petersen • Northland Avenue Christina Poad • Winnebago/Oshkosh Joni Trousil • Main Street Laurie Vincent • Ashland Avenue Amanda Zeinert • Lawe Street Manitowoc & Two Rivers
Nominated by co-workers, these awards are given to staff who, just like Jackie, have demonstrated leadership, dedication, competence, exceptional performance, excellent service and a commitment to the community.
2017 Winners: Judy Buchholz Mortgage Loan Officer
Lindsay Diedrich Digital Marketing Specialist
Tom Gerzetich Maintenance Technician
Cheryl Smith Card Services Manager
Anniversaries 30 Years Bruce Kotarek • VP Finance
10 Years Kendra Becker • Commercial Portfolio Specialist Tara Birling • Black Creek Branch Manager Greta Cotnoir • Consumer Loan Processor Julie Glodny • Mortgage Loan Officer Tom Kostac • Auto Resource Coordinator Amy Schuh • Consumer Loan Processor Dawn Thoma • Calumet Greeter Laura Waters • Call Center Manager
25 Years Chad Kroner • Network Technician II 20 Years Sharon Anderson • Wisconsin Ave. MSR Cathy Hughes • Kimberly Teller Stacy Rohr • System Support Analyst Chris Waack • Consumer Loan Officer
Retirements 23 Years Hope Smock • Quality Control Manager 14 Years Sandy Huelsbeck • Loan Officer 11 Years Cheryl Knorr • Clintonville Teller www.foxcu.org
10 Years Pam Hoolihan • Consumer Loan Processor 6 Years 3 Years
Patti Luedtke • Calumet MSR Mary Bisick • Mortgage Loan Officer Mary Bainbridge • Military Avenue Teller/MSR 2017 • Annual
Report | 7
LOCATIONS APPLETON AREA 3401 E. Calumet Street 2531 Highway Drive (OO & A) 1724 S. Lawe Street 610 E. Wisconsin Avenue 528 S. Washington Street - Kimberly 1151 Westowne Drive - Neenah BLACK CREEK 502 S. Main Street CLINTONVILLE 3 N. Main Street GREEN BAY AREA 2170 S. Ashland Avenue 1820 Main Street 411 S. Military Avenue 3139 Voyager Drive 800 Weise Street 2521 Steffens Court - Bellevue 515 Redbird Circle - De Pere 2525 Lineville Road - Howard 2200 Velp Avenue - Howard
OUR MISSION We at Fox Communities Credit Union have a commitment to enrich the quality of life for our members through personalized financial services. The Credit Union is dedicated to the protection of our members’ financial well-being and to operate in an economically sound manner. The Credit Union will provide an atmosphere of professionalism, friendliness, and mutual trust. We shall remain strong in the communities through our support and involvement.
LUXEMBURG 106 N. Main Street MANITOWOC 62 Maritime Drive NEW LONDON 1302 N. Shawano Street TWO RIVERS 1515 17th Street WINNEBAGO/OSHKOSH Winnebago Mental Health Institute Grounds
www.foxcu.org
Equal Housing Opportunity.