a heartfelt thank you
R TAKING TO OUR STAFF FO BERS’ NEEDS CARE OF OUR MEM EVERY DAY
October 2020
Feeding America Needed Volunteers!
Recently, 20 Fox volunteers helped pack rice at Feeding America. Their 90 minutes of time will help feed over 3,500 people- Awesome job Team Fox!
Your Support Keeps Kids Warm
Thank you to everyone who was able to drop off their coat donations at our September 26th, Coats for Kids collection, pop-up sites located in Appleton, Clintonville, Green Bay and Manitowoc.
Non-perishable Food Collection Saturday, October 17
Help provide food to our local pantries for less fortunate families. Drop off nonperishable food, gift cards or monetary donations at the parking lots of: Clintonville High School • 9am - Noon Manitowoc Youth Sports • 9am - Noon Timber Rattlers Stadium • 9am - Noon Green Bay Resch Center • 3pm - 5pm More details at foxcu.org/calendar
International Credit Union(ICU) Week - “Inspiring Hope For A Global Community” Monday, October 12 - Saturday, October 17
We celebrate ICU Week to recognize what it means for members around the world to have a credit union as their financial partner. This year's ICU Week theme reflects how credit unions help to build a brighter future of financial strength through services, education and support. We love being a part of the credit union family and embrace the ongoing support from our members that make us possible. We’d like to invite you to partake in our ICU Week celebration by visiting foxcu.org/calendar. Because we are not able to celebrate in branches this year, we have created a webpage featuring fun financial education, contests and videos. Below is a quick overview of some of the activities you will find:
2021 Calendar Photo Contest
Submit photos through October 13 Do you love taking pictures? We’re looking for photos from 2020 that share your happy moments - for example; the silly things you did at home to keep your family busy during quarantine or the beautiful parks you visited to keep from going stir-crazy. Most of all we want to see you and your immediate family members making memories happen! Winning photos will appear in our 2021 calendar and receive $50! For more details and contest rules please visit foxcu.org/2021contest/ Fox is not responsible for any lost, delayed or incomplete entries. Contest may change without any given notice.
Fox History Video Contest October 1 - 31
Be sure to visit our ICU Week webpage on foxcu.org/calendar to view our history videos. Answer each question for a chance to win $25! -Hint: answers are in the short videos.
Financial Resource Center You are never alone when it comes to understanding finances and becoming financially fit - we are here for you! We offer free help/education to all members. Visit the ICU Week webpage on foxcu.org/calendar for details.
Proactively Monitoring Your Credit Just Became Easier
Fox
You no longer have to wait every 12 months to check your credit from all three credit bureausTransunion, Experian and Equifax.
FAQs
If you choose to, you can now run your free credit report on a weekly basis until April 20, 2021 by visiting annualcreditreport.com Remember your credit report and credit score are two different things... a credit report is a statement of your credit activity and current credit situation. It includes your loan payment history and status of credit accounts.
What Should I Do If I See An Inaccurate Charge On My Fox Debit/Credit Card? Contact the merchant/business where the purchase and charge occurred
It’s possible there was a simple keying error (ex. $20.30 keyed as $30.30) on their end and they’re often able to do a quick refund. If they’re unable to work with you, document your attempt and call 1-833-388-3284.
What If I Suspect Fraud/Unauthorized Purchase On My Fox Debit/Credit Card?
Call 1-833-388-3284 Representatives are available 24 hours a day, 7 days a week to help you begin the process.
Become A Savvy ATM User - Knowing The Potential Fees
Did you know Fox owns 37 ATMs? Additionally, Fox is part of a surcharge-free Alliance One network, which provides members an additional 5,000 ATMs, covering 42 states. Visit foxcu.org/find-an-atm to learn more about Fox & Alliance One ATMs and their locations. Use this chart to help avoid potential fees while withdrawing funds using your Fox debit card: Fox ATMs
Alliance One ATMs
Non-Fox & Non-Alliance One
ATM Owner/Surcharge Fee: You will be notified about this fee on the ATM screen, and you must accept it in order to proceed with your withdrawal.
No
No
Yes, unless otherwise stated
Card Issuer Fee: You will not be notified of this fee on the ATM screen.
No
AUTO LOANS as low as
1.99
% APR** for up to 6 years
Between Alliance One, non-Fox, & non-Alliance One ATMs, you get a total of 4 free withdrawals per month. $1 fee for each withdrawal thereafter.
pre-approvals ›› FreeHave the upper-hand at dealerships with a pre-approval • may be able to save on your existing loan! ›› You • Bring your loan to Fox from another financial service from our Auto Buying Specialist, Mike ›› Free • He’ll help find your next car, save time and reduce stress le appointment-free loan applications ›› Simp • Apply at foxcu.org/loans or call 920-993-9000
eligibility, credit approval, account relationship **apr=annual percentage rate. Loans subject to membership money to Fox. Visit foxcu.org for full details and vehicle age. Additional restrictions apply including new
Federally Insured by NCUA