2021 Annual Report

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A message from our President/CEO and Board Chairperson

Board Chairperson, Rich Scott, explains, “One of the digital milestones we were able to offer is online account opening. We are able to add new members to our Credit Union, starting with an online process initiated at the convenience of the prospective new member. Once the process is completed, a team member reaches out to answer any questions that may have come up. Additionally, the ability to place travel memos on debit and credit cards through our Card Controls app, within Digital Banking, was implemented. Members can use this feature to ensure their cards will work uninterrupted while traveling.”

Chris Allen President/CEO Rich Scott Board Chairperson

Fox is passionate about you, our members. Our story…is your story. It’s a long tale, 84 years to be exact, of members coming together to help each other and build a stronger community. From one of our original loans in 1937 for a member to afford Christmas presents…to today’s home, auto, and business loans along with credit cards and various checking and savings solutions…we’re here to help build your story. That’s our story.

It’s a tough task, as the financial services world is continually changing, but our members can be confident that every one of our Fox Family is living our mission of helping to build stronger financial futures for our members and our communities.”

As Chris Allen, President and CEO of Fox Communities Credit Union, states, “One of the main reasons we exist as a cooperative organization is to help our members navigate their financial journeys. We want to help them create their unique member stories by offering financial services that exceed expectations.

The unpredictability and unique demands of the previous year had pushed ‘fast-forward’ on the already shi ing banking landscape over to digital services. We found ourselves asking how to best position the Credit Union to be able to offer our members the digital conveniences that were needed, without losing that personal touch that makes Fox who we are.

To gain continued insight into how we can better meet your needs, monthly and quarterly member surveys were executed. We know our members deserve our very best service, and by asking for feedback, we can gauge what we are already getting right, and hold ourselves accountable for the areas where we still have room to improve. How can we know your story if we don’t ask!

Our mission that we strive for every day is to be a trusted resource for our members to help build stronger financial futures. We emphasized this dedication by launching monthly live webinars focusing on topics like building credit scores, and how to get out of debt. We also hosted local radio shows in the Valley and Lakeshore areas, highlighting these topics and concerns, along with a segment on fraud tactics and ways to protect yourself and your finances so that, together, we can begin to minimize fraud.

We began building our new Oshkosh branch located off Interstate 41 and opened that branch in May 2022. The current office on the Winnebago Mental Health grounds will move, along with our team members and the smiles you have seen there over the years. The new location will include additional drive-up lanes, a coffee bar and teller islands where you can view your accounts side by side. We are excited to expand not only our story of member commitment, but also our loyalty to the Oshkosh community.

Fox continues to support our communities through events, sponsorships, and financial giving. Our annual Bike to the Beat registration fees and our team member holiday silent auction raised a combined total of more than $50,000. These funds were donated to the Fox Cares Foundation which works to end homelessness, relieve hunger, and support the arts. Over $75,000 in grants were given to area nonprofits to support many needed programs to strengthen our communities.

Our 84th year was one of coming back together as we navigated through the pandemic journey. It was filled with giving back to you, our members, through increased digital services, financial awareness tools, and never losing sight of why we are here. We’re here because you’re here. That’s our story.

From all of us at Fox Communities Credit Union, wishing you a prosperous and happy 2022!

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Martin Docter Director U.S. Venture, Inc. Executive Team Terri Green VP Human Resources Cathy Harvath SVP Marketing Kris Hackbarth-Horn Chief People Officer Jenefer Kind SVP Operations Kory Kitowski Chief Information Officer James Richardson ViceKimberlyChairpersonClark William Panella RasmussenDirectorCollege Joanne Bogenschutz Secretary Albany International (Retired) Krista Draheim ThriventDirectorFinancial Jessica Fleek GoodwillDirectorIndustries Michael Voelker AcuityDirectorInsurance Camille Zizzo AuroraTreasurerHealth Care Rich Scott Chairperson Kerber Rose & Assoc. (Retired) O ur Board of Directors Our Board members, elected by our members, are responsible for the oversight and final decision making over affairs, funds, and records of Fox. Nancy Krahn Chief Retail Officer Adam Landsverk Chief Lending Officer Mitchell Musial General Counsel Niki Schaumberg Chief Financial Officer Dave Thone SVP Member Solutions Our sole purpose is to look out for our members, to make sure the credit union is operating in a fair manner and in the best interest of all members. - Rich Scott Chris Allen President/CEO

5 Our team members love helping you make life happen!

Cash & Cash Items RealVehicleInvestmentsLoansEstate&Home Equity Loans Business Loans All Other AllowanceLoansforLoan Losses Fixed ReceivablesAssetsand Other Assets Total Assets Savings & Club Accounts Checking Accounts Money Market | Investment Share Accounts Certificates of Deposit Individual Retirement Accounts PayablesBorrowingsand Other Liabilities Net Worth Total Liabilities & Member Equity Interest on OtherInvestmentsLoansRevenue Total Gross Revenue Salaries & Benefits Office Occupancy & Operations Education & Promotion Provision for Loan & Lease Losses Outside Service & Other Operating Cost of DividendsBorrowingPaidtoMembers Total BalanceExpensestoReserves 349,426127,203,985,959,484597,467863,162,627512,373,20984,809,948(6,615,075)38,605,37056,540,291 2, 4 52, 63 7,306 69, 99 5,599 388, 84 0, 485 308 ,732 , 211 854 , 317 ,093 426 , 327,870 64,180 56,24,508,(7,768,,367920)100314,918 2,18 5, 447,723 706 ,058, 925 391 , 583 , 611 473 ,121 ,332 331 , 331 , 300 93, 595 , 321 180 249,035,27,525,279,385,736802 2, 452,63 7,306 584, 38 362335,542,9405,172,391,947360,449,05696,731,731180,524,58132,439,495232,982,801 2,18 5,4 4 7,7 23MemberLiabilitiesAssets&EquityRevenueExpenses 64,092, 307 5,896 , 267 24,41 8 ,119 94,40 6,693 61, 960 ,142 5,72 5, 3 08 21 ,3 5 5,706 89,04 1,1 56 31,228,55310,954,2702,822,996(342,238)12,020,0853,729,7018,374,445 68,7 87, 81 2 1227,749,45210,602,9542,537,8534,184,407,217,1694,440,88812,100,722 73,83 3,445 25,618 , 8 811 5,20 7,7112020 2021 $$$$$$$$$ $ $$$$$$$$ $ $$$ $ $$$$$$$ $$ $$$$$$$$$ $ $$$$$$$$ $ $$$ $ $$$$$$$ $$ Statement of Financial Condition 2020 2021Statement of Operations

$$1,500$1,7502,000$2,250$2,500 2018 2019 2020 2021 llMiions 7 Asset Growth 3,107 People who joined you (and over 114,000 others) as a member of our Credit Union + Loan DepositGrowthGrowth 2021 (12%) $2, 4 52, 637,306 2020 $2,18 5 , 447,72 3 2019 $1 , 834 , 89 4 ,0 59 2018 $ 1 , 673 ,7 8 2,9 46 2021 (9%) $1 ,80 8,96 3,590 2020 $ 1 , 6 53, 557, 5 4 1 2019 $ 1 , 520, 418 ,259 2018 $ 1 , 443 ,4 5 0 , 843 2021 (15%) $ 1 , 995 , 690 ,489 2020 $ 1 ,7 39, 500 , 8 46 2019 $ 1 ,380,744 ,34 0 2018 $ 1 , 225 ,1 87, 0 85 By the Numbers Thanks for voting for us Additionally we were awarded as finalist for best financial planner in the Fox Valley and Winnebago County, and finalist for best mortgage lender in Winnebago County. #1 Awarded best Credit Union in the Green Bay market (Finalist: Fox Valley/Winnebago)

We were started by a group of mill workers at the Combined Locks Mill who pooled their funds together to be able to provide loans to fellow mill workers, and have ownership of where they kept their deposit accounts. The first loan was given to a fellow mill worker so he could buy Christmas presents for his family. Our story leads to your story; helping you make life happen

1980 The first stand-alone office opened on the Mill property, and Greg Hilbert was hired as President and CEO, joining a team of four.

1939 We grew to 213 Credit Union members at the Combined Locks Credit Union Mill.

1974 We hit $1 million in assets allowing for a greater loan capacity due to the increase in deposits with a larger membership base. Credit Union was to raise money to be lent among its members.”

1979 We broke ground for our new office building on the Combined Locks Mill property.

and

2020 Greg Hilbert retired, and Chris Allen was selected as the new President CEO reached moved Wisconsin

Avenue location. 1987 A er adding a location in Appleton due to the partnership with a local credit union, it was decided that we needed to change our name from the Combined Locks Credit Union. Our new name was chosen through a naming contest. We embrace our organizational evolution to create a lasting member experiencethat exceeds expectations by ensuring our team is exceptional, has the tools to succeed, and is shown the love, value, and respect they 2021deserve. We started construction of our new Oshkosh branch, located at 1870 Oshkosh Avenue, right off Interstate 41. Opened in May 2022, as our 23rd location. Our Vision

to help guide us into the future. 9 1989 We

over $23 million in assets and

the Appleton office to its current

Meals provided to the hungry due to the combined efforts of many 1,994 Toys collected to help make children smile on Christmas morning 750,000 1,720 Hours our team members volunteered to help local nonprofits and charities We have a p assion for helping people in our communities. O ur Purpose

11 Not-for-profit Member Owned Higher Dividends on Deposits Lower Loan Interest Community-focused Serving, Educating, and FinancialPromotingSuccess Credit DifferenceUnion

You see us with our hot air balloon tethered along the waterfront at the annual Balloon Glow events in Manitowoc and Green Bay. through eventS trengthening the communities we serve We are also at the open-air igNight markets that feature art, life-size games, local food and drink vendors, live art, music and more. For more information on Fox sponsored events, visit foxcu.org/calendar.

The sky is dotted with colorful kites, and then fireworks and sky lanterns as far as the eye can see during the Kites Near Lake Michigan kite festival. New to our event sponsorship lineup is the Green Bay Mural and Busker event. People are happily entertained by buskers and many talented mural artists.

13 sponsorships

Our B ig Event biketothebeat.com Another successful year for Bike to the Beat We saw riders share the roadways with family and friends spanning numerous bike routes from Combined Locks to Green Bay (and sometimes back again!) enjoying each of our seven stops for food, drinks and entertainment.

15 21 Bands throughoutplayedthedaybetweenallstops 2,815 Riders took to the course for the fun Saturday event $66,000+ Registration fees from our big event went to the Fox Cares Foundation

Contributions received Established in 2016, the Fox Cares Foundation is a nonprofit 501(c)(3) organization addressing three key needs to help form a physically and emotionally healthy community. A ll heart, no profit $94,870 Ending becausehomelessness...nopersonshould have to go without a place to call home Providing access to the arts... because expression through the arts brings beauty to the community at large Fighting hunger... because no community thrives when some go hungry Fox Cares Foundation, Inc. is a WI non-profit corporation with a 501(c)(3) status effective June 21, 2016. While Fox Communities Credit Union (Fox) actively supports Fox Cares Foundation Inc., the entities are neither legal affiliates nor subsidiaries of each other. $29,138 Funds brought in during our first Foundation match period

17 Boys & Girls Club of Greater Green Bay Clintonville Goodfellows CommunityCOTS Clothes Closet Cup O Joy EcumenicalMinistriesPartnership for Housing Feeding America Eastern Wisconsin Friendship Place House of Hope Green Bay Manitowoc County Domestic Violence Center Mission of Hope House of Wisconsin NeighborWorks Green Bay N.E.W. Community Clinic Riverview Gardens Share, Accept, Grow, Encourage (SAGE) Vets and Friends of Wisconsin A year of awarding grants to nonprofits $50,850 Dollars given through grants

We’re committed to helping our members make stress-free finances happen. Take advantage of our free, member exclusive, financial education resources and programs. S mart MoneyEducation for Whether you’re interested in creating a workable spending and savings plan, getting out of debt, or taking a look at your credit report, BALANCE can help. • Free budget/debt counseling Monday-Thursday888-456-2227 9:30am-8:00pm Friday Saturday9:30am-7:00pm11:00am-4:00pm • Free money management pamphlets at any Fox location. • Visit BALANCE online. foxcu.org/balance-finanacial-fitness Join us for one of our monthly BALANCE webinars not only learn a great deal of information, but also automatically get entered for a chance to win $500. • Must register and attend the webinar to qualify for entry. • One winner pulled on a quarterly basis. • View our webinars and see sweepstake rules online. foxcu.org/calendar LEARN EARN Happy Fox member “I just finished attending one of your webinars and want to thank you! It was very informative, helpful and appreciated! I am looking forward to more in the future. I wish I had learned the information from this session in my youth. It would have been so helpful throughout my adult life. However, learning now is better than never. Thank you for offering them to members, especially at no cost.”

19 You’re just a click away from a powerful resource for getting a handle on your debt. With SavvyMoney Checkup, you will learn how to pay down debt, create a personalized budget, monitor your spending, and more. You’ll even get all the resources you need to track your spending and live within your budget. foxcu.org/savvymoney M3 Money Club features information and resources for youth ages 4-12. Train to be financially knowledgeable with games, podcasts, comics, and more. Elements of Money helps teens make smart financial decisions on things like saving for college and more, through postcasts and videos. foxcu.org/youth-financial-literacy 70 Applications received from our senior high school members for a chance to be awarded one of five $1,000 post-secondary education scholarships 13 Free member financial education webinars and radio shows presented

m ake banking easy! Striving to do our best and to

21 $168,000 Home down payment funds granted to help our members buy their homes 147 Members improved or started their credit with our credit builder loan 300 Members used our free Auto Buying Service to find their next ride Mobile and Online Banking • Pay bills, schedule recurring payments, and check payment progress • Use Card Controls to lock/unlock your card, manage spending limits, and get card transaction alerts in real-time • Mobile Check Deposit • Add your Fox card to your digital wallet to make purchases with your smartphone • We added the ability to open accounts online which accounted for 1,689 of our new account applications Lending for all credit types • Loans to help rebuild or build credit, such as Reliable Rides or our Credit Builder loan • Unsecured personal loans with low rates to help you fund literally anything in one day or less from receiving your application • We can even help you find the right vehicle for your lifestyle and budget with our free memberexclusive auto buying service Home buying assistance Struggling to come up with a down payment for a home? Closing costs holding you back? We’re here to help! In fact, we have made a home purchase possible for 274 members with the aid of our First Time Home Buyer program.

For businesses large and small, we have the experience to help turn goals into reality. Our Business Services Team holds over 200 years of combined experience in business lending and financial services. Your business is a big deal to us Personalized lending Talk to a business lending expert who genuinely cares about your business goals. We are part of this community and do everything it takes to help businesses. Local accounts We offer business checking, savings, credit cards, and employee Health Savings. Helpful guidance Our business team develops long-term financial relationships with business owners, employees, and entrepreneurs. Whether you’re starting out or building out, we provide the financial tools and guidance you need to succeed.

23 $87 million More lent to business owners than in 2020 1,599 Business loans given to help a business grow Added convenience Direct deposit, remote deposit, and online Bill Pay provide the convenience you need that your employees and customers expect. Clover® merchant services From virtual terminals that make and process payments, to tracking of sales through a web browser on your mobile phone, our partnership with Clover offers you the tools you need to operate your business from anywhere. And when we say anywhere, we mean it, including over-the-phone, on-location, through a business website, or in-person.

Federally Insured by NCUA. Visit Us: foxcu.org/loc ations Find Us: instagram.com/foxccu/ Call Us: 920-993-9000 We p a r t n e r wi th our members, communi ti es and Fox Fami ly t o b u i l d s t r o n g e r fi n a n c i a l f u t u r e s . Our Mission