CENTER FOR INNOVATION
The Mayo Clinic Healthy Aging and Independent Living (HAIL) Lab
The Mayo Clinic Healthy Aging and Independent Living (HAIL) Lab
Mayo’s Passion for Innovation Mayo’s commitment to innovation is not new. It began in the late 1800s when Drs. William and Charles Mayo founded their medical practice around an innovative concept — the integrated team practice. They knew then what we continue to acknowledge today: Innovation doesn’t happen by chance. Transforming an innovative
++ The HAIL Lab is 4,300
idea into a practical solution demands process,
square feet with room
discipline, and a place to work and focus.
for focus groups and observations, an assistive
Formally established as the Mayo Clinic
Located within Charter House, a continuing
technology lending
Center for Innovation in 2008, the 50+ member
care retirement community in Rochester, Minn.,
library, a mock-up
multidisciplinary team is now the largest among
with over 300 residents, the lab is physically
apartment for in-lab
a growing number of research and testing
connected to Mayo Clinic. It is a special space
studies, as well as rooms
centers for new health care delivery concepts at
created for research and inquiry as only Mayo
for other experiments.
U.S. academic and nonprofit medical centers.
Clinic can do.
Its mission is to transform the way health care is experienced and delivered and to make these discoveries and solutions available for all people,
The Mayo Clinic Healthy Aging and
not just Mayo Clinic patients.
Independent Living (HAIL) Lab In collaboration with the Robert and Arlene
Mayo Clinic Center for Innovation (CFI) has
Kogod Center on Aging and the Charter
recently established a new “living lab” focused
House, CFI has created the Healthy Aging &
on healthy aging and independent living.
Independent Living (HAIL) Lab to support “aging
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MAYO CLINIC CENTER FOR INNOVATION
The Mayo Clinic Healthy Aging and Independent Living (HAIL) Lab
in place” — helping seniors remain at home,
“ I believe innovation has become a discipline,”
healthy and independent. The HAIL Lab will be a
notes Dr. LaRusso. “Anyone who wants to
place for focus groups, as well as for designing,
innovate needs to educate themselves on this
prototyping and piloting new services and
discipline. It is no different than becoming a
technologies with voluntary participation from
physician-scientist. You have to train yourself.”
residents of Charter House, Mayo Clinic patients and other community agencies. With 4,300
The team members from the Center for Innovation
square feet of space, the lab has room for focus
have years of expertise in service design and
groups and observations, an assistive technology
research, combined with the ability to pull in
lending library, a mock-up apartment for in-lab
specialists and a variety of Mayo resources to
studies, as well as rooms for other experiments.
support the projects and provide medical and educational resources. Experts from the Mayo
“ The goal of the HAIL Lab is to apply the scientific
Clinic Robert and Arlene Kogod Center on Aging
method in a patient-centered fashion, helping
as well as physicians from disciplines throughout
seniors live longer, more independent lives,”
Mayo Clinic can be consulted with at any time if the
according to Nicholas LaRusso, M.D., medical
project would benefit from it.
director of the Mayo Clinic Center for Innovation.
A Consortium Model The HAIL Team at the Center for Innovation
The HAIL Lab will be supported by a consortium of
Pioneering what can only be called a Mayo Clinic
organizations that provide strategy, expertise and
style of health care innovations, the Center for
financial support. “We are hoping to collaborate
Innovation is staffed with design professionals
with organizations that share a vision with Mayo
as well as project managers and specialists from
Clinic to support this growing segment of our
a wide variety of disciplines whose aim is to help
population, helping seniors remain at home, in
innovative thinkers throughout the institution
a connected and safe manner,” says Barbara
bring their ideas to life and team with colleagues
Spurrier, administrative director of the Mayo Clinic
to keep the institution moving forward — testing
Center for Innovation. “We intend to pilot new
new concepts and bringing them quickly into
services, care models and technologies around
the practice. Team members are recruited with
such themes as connection and engagement,
expertise in health care, information technology,
health and wellness, and home safety.”
communication, human factors engineering, education, and other disciplines as needed on given projects.
MAYO CLINIC CENTER FOR INNOVATION
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The Mayo Clinic Healthy Aging and Independent Living (HAIL) Lab
The Benefits for Consortium Members • A bility to leverage one another’s internal capabilities, organizational competencies and assets to deliver new customer value • Access to Mayo Clinic’s experts in Aging, Service Design, Research, and Business Development • A bility to test and prototype new products and services through access to Mayo Clinic’s patient and caregiver populations • Access to research and organizational insights in the healthy aging and independent living space from our experts / projects • Opportunity to have an “employee in residence” • Consortium Week in which the Corporate Sponsors are invited to meet with our researchers and discuss findings and brainstorm solutions • Customized “company day” at the CFI with strategic brainstorming sessions • Invitation to CFI-wide lectures and special events
Corporations interested in joining or learning more about the consortium should contact Michael Matly, M.D., director of Business Development for the Mayo Clinic Center for Innovation, via e-mail at matly.michael@mayo.edu or by calling 507-293-1656.
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