Will Biggerman discusses franchising

Interview with Will Biggerman, VP/COO of Surveillance Secure

Q: What was your inspiration to start a security franchise?

A: Early in my career I briefly joined a company that had a very successful franchise model, I believe that’s where the franchise bug was planted. Twenty-three years ago, I entered into the security industry and loved it. I saw a tremendous need that wasn’t being satisfied by the traditional types of security services. I wanted to branch out and help fill the void, I just couldn’t shake the desire to franchise the business.

Q: How did you prepare to franchise Surveillance Secure?

A: I knew I couldn’t do it alone. I had a strong working partnership with Kim Hartman our President and CEO, and Rob Gazzola, Director of Marketing and Franchise Development. Together, we combined our ideas of franchising and began forming a plan to take the right steps to branch out.

Q: What inspires the choice of services that you offer through Surveillance Secure?

A: We saw a need for both service responsiveness and customer care. These were two significant categories that were lacking in this field. We can provide customizations and more boutique solutions that many of the more prominent companies simply cannot.

Q: What is the opportunity for potential franchisees interested in security?

A: As the world of business grows, so does the need for tighter security. This is an industry that will never be stagnant. As technology evolves, so do the needs for security. The categories of business are extensive, and it just continues to grow as society changes. The territories are vast and ready to be filled. The time is now.

Q: What is your perfect franchise partner?

A: The folks that we are targeting are professionals. People that may have worked in a construction firm as a project manager, or a government contractor, where maybe they were a program manager. Just ordinary people that are used to managing finances, employees, materials, ordering products, etc. They do not need security or even a technical background.

We know without a doubt that we can take a professional business person and train them until they’re well prepared and on their way to running their own franchise. We provide comprehensive training that is thorough and ongoing. We are always upgrading our training and redeveloping it as technology continues to advance and change. This industry is not going away, and if anything, it will grow and continue to expand well into the future. We are looking for candidates that want to own their own business and evolve into the future with us.

For more information about franchising opportunities visit: https://surveillancesecurefranchise.com

– Rose Mango

September 2019