Empathy exercises

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Empathy exercises


Empathy exercise # 1 Step # 1 Think of a user / customer. Step # 2 Imagine  what this person thinks about.  how this person feels. https://hbr.org/2015/03/bridging-psychological-distance https://www.linkedin.com/pulse/empathy-customer-experience-don-peppers http://www.tauckfamilyfoundation.org/outcomes/child-outcomes/social-competence


Empathy exercise # 2

When you drink a cup of coffee, try to think about the lives of people who picked the coffee beans?

https://www.linkedin.com/pulse/why-caring-others-better-way-get-ahead-life-david-frank-gomes


Empathy exercise # 3

1. Think about a friend, family member, or coworker. 2. Think about emotions this person has been feeling in recent days? 3. Think about what is going on in this person’s life that is making him or her feel the emotions that he or she is feeling? 4. Think about how you may have contributed to making the person feel what he or she feels? 5. Think about what you could you do or say to improve this person’s situation?

https://www.psychologytoday.com/intl/blog/mindful-anger/201809/learn-empathy-in-just-5-steps


Empathy exercise # 4

Observe and listen to people you work with including colleagues, customers and suppliers to learn about problems and opportunities.

https://hbr.org/2016/11/if-you-cant-empathize-with-your-employees-youd-better-learn-to https://hbr.org/2015/05/to-win-people-over-speak-to-their-wants-and-needs


Empathy exercise # 5

If you are leader, go experience the day

of someone you lead.

https://www.linkedin.com/pulse/challenge-leaders-day-empathy-tim-brown


Empathy exercise # 6

Talk to people outside of your usual social circle to learn about how they live their lives and what they think.

https://greatergood.berkeley.edu/article/item/six_habits_of_highly_empathic_people1


Empathy exercise # 7

When children are crying in frustration or anger, or don’t want bedtime to come or school to start, give them words for their feelings. Help children name their emotions. Also, express emotions that you feel.

https://www.nytimes.com/guides/year-of-living-better/how-to-be-more-empathetic


Empathy exercise # 8 In primary education in Denmark, the class’ hour is held once a week. The purpose of “the class’ hour” is for all students to come together to talk about any problems and learn about how everyone feels. Students also share ideas to solve problems. If there are no problems to be discussed, students just play. Students take turn baking a cake for the class’ hour.

http://www.salon.com/2016/08/09/teaching-kids-empathy-in-danish-schools-its-well-its-a-piece-of-cake/


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