FRASERS CENTREPOINT STAFF NEWSLETTER
FRASERS
CONNECT MAY 2017
2017 May
CONTENTS 01 CORPORATE
• FCL’s 1HFY17 Results • FCL to Acquire Geneba Properties in Europe
12 INTERNATIONAL 12 CHINA • Treasure In The City
02 SUSTAINABILITY
12 THAILAND • People-Centric ‘One Bangkok’ Development
04 TCC GROUP
13 Events
05 AUSTRALIA
14 LEARNING & DEVELOPMENT
• Frasers Environment Month: Live Green, Waste Less
• ‘One Bangkok’ A New Global Landmark • North Park Place Opens in Bangkok
• New Senior Appointments Reinforce Major Growth Plans for Retail • Fairwater Wins Excellence Award • New Launch at The Waterfront, Shell Cove
07 SINGAPORE 07
DEVELOPMENT & PROJECTS • Waterfront Collection Wins Silver in FIABCI World Prix d’Excellence • Seaside Residences Launches
08 COMMERCIAL • Causeway Point Celebrates Pet Lovers • Thousands of Fans Meet Famous Korean Star at The Centrepoint’s dal.komm Coffee • Frasers Tower Meets Demand for Creative Co-Working Spaces • Water A Garden of Rewards
10 HOSPITALITY • • • •
Let’s Synergise With One Heartbeat! Pilot L.E.A.P Programme Fraser Day Celebration World’s Leading Serviced Apartment Brand
• CNY Goodies For Our Staff • REDAS’ 7th Bowling Competition
• New FCL Professional Writing Skills Workshop • Counter Terrorism Workshop • FCL Leadership Education Series Talk: Current Terrorism Trends, Challenges and Proactive Counter Terrorism Strategies • A Warm Welcome To Our FCL Family
17 EMPLOYEE IN FOCUS • Building Executive – Lim Ah Tee
18 HIGHLIGHTS & QUIZ • Quiz and Answers
Editorial Team Cindy Ang, Karina Choo & Siew Lay Eng Contributors Agnes Thio, Alice Hunt, Brenda Lim, Cindy Ang, Fiona Neo, Ginn Lee, Jacintha Lin, Kevan Twa, Lillian Wong, Lim Jia Xin, Olivia Woo DESIGN BY Meta Fusion Pte Ltd
CORPORATE
FCL’s
1HFY17 Results Key Financial Highlights 1H FY17
1H FY16
Inc/(Dec)
S$1,677.4 m
S$1,569.5 m
6.9%
PBIT
S$510.4 m
S$437.4 m
16.7%
APBFE
Revenue
S$253.2 m
S$200.7 m
26.2%
Fair Value Change
–
S$8.7 m
N/M
Exceptional Items
S$5.6 m
S$12.5 m
(55.7)%
S$258.8 m
S$221.9 m
16.6%
AP
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Attributable Profit
In 2Q FY17, FCL registered revenue and PBIT amounting to S$706 million and S$179 million respectively. On a half-year basis, revenue climbed 7% year-on-year (y-o-y) to S$1,677 and PBIT rose 17% y-o-y to S$510 million in 1H FY17. Khun Panote Sirivadhanabhakdi, Group Chief Executive Officer of FCL, commented, “The merits of our longstanding strategy of growing our asset portfolio in a balanced and sustainable manner, across
geographies and property segments were evident from our first half results. Profits from the completion of development projects in Australia and China supported FCL’s performance amid lower contributions from Singapore. We will continue to make selective investments in overseas and recurring income assets as we work towards our strategic objective of achieving earnings sustainability.”
The Board has declared 2.4 Singapore cents of interim dividend to be paid out on 9 June 2017. For those interested in the 1HFY17 results presentation, visit http://investor. fraserscentrepoint.com/webcast.html to listen to the webcast.
FCL to Acquire
Geneba Properties in Europe strategy for growth, strong portfolio metrics, and a solid tenancy profile. Importantly, we are impressed by Geneba’s management team, who bring with them strong execution capability, an established network of contacts, and a deep knowledge of tenant businesses.”
Wim Bosman Logistic Services B.V.
Wim Bosman Logistic Services B.V.
FCL has entered into a conditional agreement to acquire 86.56% of Geneba Properties N.V. for EUR 315.9 million. FCL will also make an all-cash offer for the remaining 13.44% free-float at an equivalent offer price per share.
enable a ‘grow with customers’ strategy with a multi-geographical footprint.
This acquisition leverages and extends FCL’s logistics and industrial capabilities to
Khun Panote Sirivadhanabhakdi, Group Chief Executive Officer of FCL, said, “Geneba ticks all the boxes in terms of what we are looking for in a logistics platform in Europe. From a portfolio perspective, Geneba has a focused
“We are excited about the opportunities to scale up Geneba’s business. The addition of the Group’s development capabilities will further strengthen Geneba’s offering. With a multi-geographic platform, there will be even more opportunities for crossmarketing to tenants and knowledge sharing. This acquisition is also in line with FCL’s overall strategic objective to achieve sustainable earnings by growing overseas and recurring income sources,” he concluded.
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SUSTAINABILITY
Frasers Environment Month
Live Green, Waste Less FCL launched the inaugural Frasers Environment Month in March. Through various company-wide activities held during the month, FCL hopes to inspire and encourage our staff to ‘live and breathe’ sustainability, both at work and at home.
Organised by the Sustainability Working Team’s Environment Sub-Committee, the “Live Green, Waste Less”-themed month aimed to draw attention to an individual’s daily impact on the environment, and encourage everyone to take simple
steps to reduce his/her carbon footprint. The organisers collaborated with several external partners such as the Public Utilities Board, Singapore Green Building Council and World Wide Fund for Nature to hold several environmental awareness events. Each business unit also carried out its own initiatives to further embed the environmental message within their operations. In Singapore, a workshop on upcycling was organised to teach participants how to create new products using discarded materials or objects. Staff made their own unique and functional tote bags using preworn t-shirts. On 10 March, a group of FCL staff visited the NEWater Plant on a guided tour. Staff learnt about the pressing issue of water scarcity in Singapore, the need for water
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SUSTAINABILITY
conservation and how our very-own high-grade reclaimed water is made using cutting-edge technology. Other key activities included:
• Earth Hour on 26 March FCL switched off non-essential lighting at our commercial buildings for an hour to mark Earth Hour.
• Beach clean-up at East Coast Park on 29 March Staff spent an afternoon working in teams to pick up litter at the beach.
• Singapore World Water Day Hour on 22 March A number of Frasers Centrepoint Malls encouraged our patrons to conserve water through various platforms. In addition, office spaces managed by FCL have put up fun mirror stickers around our buildings together with exhibitions on water conservation.
• Better Places for People Seminar on 28 March Organised in collaboration with the Singapore Green Building Council to engage with our office tenants to be more aware of how the health of buildings impact occupants’ health, wellbeing, and the environment.
• Workshop on upcycling of used bottles into green planters on 31 March Staff learned how to use discarded plastic bottles and paper cups to make creative planters for their workplace and homes. Response to the first Frasers Environment Month was very encouraging with many colleagues participating and enjoying the activities organised.
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TCC GROUP
‘One Bangkok’
a new global landmark Envisioned to be one of the world’s “must-visit” destination city districts, ‘One Bangkok’ will be Thailand’s first fully integrated district that is built on people-centric principles with a focus on environmental sustainability and smartcity living. ‘One Bangkok’ will be developed by a joint venture between TCC Assets (Thailand) Co., Ltd., holding 80.1%, and Frasers Property Holdings (Thailand) Co., Ltd. holding 19.9%. This is the largest private sector property development initiative in Thailand with an estimated investment value of about US$ 3.5 billion. Khun Charoen Sirivadhanabhakdi, Chairman of TCC Group and FCL, said, “Our vision is to create a place that people can love and want to spend time in, which everyone in the city will feel is an integral part of our city. Once completed, it will be a global landmark that will enhance Bangkok’s and Thailand’s stature on the world stage.” He added, “With ‘One Bangkok’, I hope to enhance global confidence in Thailand as the epicentre of ASEAN and a key gateway and lifestyle city in Asia, as well as
bring great prosperity to all associated with the project, whether as tenants, owners, or business partners.” “To accomplish this game-changing endeavour, I have placed my confidence in two TCC Group companies – TCC Assets (Thailand) and Frasers Property. They are companies that perfectly complement each other and can, together, fulfill our shared vision of a quality development that will be greatly admired around the world,” Khun Charoen noted. He added, “By forming such a strategic alliance, we are able to combine the financial strength and local know-how
of TCC Assets, with the enormous international property development expertise of Frasers Property, which has an impeccable global track record of awardwinning development projects.” ‘One Bangkok’ is a fully integrated “citywithin-a-city” district, which will comprise next generation office buildings, luxury and lifestyle hotels, a comprehensive array of retail and leisure offerings within differentiated precincts, ultra-luxury residential towers, a rich variety of civic areas, art and culture facilities, as well as 8 hectares of greenery and open spaces.
North Park Place
opens in Bangkok North Park Place is located beside the exclusive Rajpruek Golf Club just north of the Bangkok city centre. In 2016, North Park Place underwent a major renovation and Frasers Hospitality was invited to manage its 105 luxury serviced residences. The 2 unit types include one and two-bedroom with living space ranging from 112 to 190 sq m. The residents have access to the Rajpruek Golf Club and other lifestyle amenities including an Olympic-sized swimming pool, steam and sauna room, gym, badminton courts, bowling lanes, and day-care facilities.
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AUSTRALIA
New Senior Appointments
reinforce major growth plans for Retail Eastern Creek in NSW, and at Burwood Brickworks and Wyndham Vale in Victoria, in addition to the shopping centres integrated with residential communities. Mr Moore will be responsible for building a high performance leasing team to deliver our fast-growing project leasing pipeline of over 250 retail shopfronts, covering 80,000 sq m of retail space, in the next few years. His appointment is a statement of intent for the future of Frasers Property’s Retail business. The retail division represents a major growth sector for FPA, who are investing in their people accordingly. Frasers Property Australia’s Retail business is on the brink of major growth in 2017 and beyond, with the company welcoming retail industry leaders Joanna Russell, formerly of Coles, and Tim Moore from Vicinity Centres.
Ms Russell has joined Frasers Property as General Manager – Retail Development while Mr Moore took up the newly created role of General Manager – Retail Leasing in January. Ms Russell joins the team at a crucial time, as new retail projects are in their early stages at Edmondson Park and
From almost a standing start two years ago FPA is now managing the development and delivery of eight retail precincts across New South Wales and Victoria. The pipeline will continue to increase in the years ahead following the decision, just over a year ago, to develop and hold a high quality portfolio of retail properties.
Fairwater
WINS EXCELLENCE AWARD ‘Fairwater’ by Frasers Property Australia has received the Urban Development Institute of Australia’s national Award for Excellence in Residential Development. The UDIA is the peak industry body for residential development in Australia, so this acclaim is hotly contested and highly valued. You may recall that ‘Discovery Point’, also in Sydney, won a national UDIA award last year and ‘One Central Park’ did so in 2015, so our reputation for excellence is well supported. Nigel Edgar, GM Residential NSW, thanked the team, saying “To secure such industry recognition is difficult and is only ever achieved when there is strong focus and collaboration from the whole team.
“Fairwater demonstrates best practice in so many areas including onsite water management through an end-to-end water management plan solving the greater area flooding issues, an architecturally fresh and new approach to housing design in western Sydney, new standards in sustainability
innovation with the first broad scale delivery of geothermal heating and cooling in Australia and most importantly a community engagement platform and customer service programme that outperforms our competition.”
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AUSTRALIA
New Launch
at The Waterfront, Shell Cove
Demand for homes in the south-coast New South Wales city of Shell Cove, continually proves to be strong, as ‘The Waterfront’s’ latest release, The Promontory Release sold out within 24 hours this February. Developed in conjunction with jointventure partner Shellharbour City Council, The Promontory Release consisted of 18 new homes, which were designed to encompass flexibility and versatility across a diverse range of budgets and
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lifestyles. Two, three and four-bedroom homes were included in the release ranging from A$625,000 to A$1,150,000, which are located along Promontory Road and Wharf Parade, just 300 metres from the future town centre and 200 metres from the future marina’s edge. Drawing inspiration from the coastal environment, the release featured two brand new home designs, and is the first of multiple staged new home releases
planned for the award-winning waterside community this year. These designs featured generous floorplates with a fourth bedroom and full bathroom on the ground floor, a re-imagined rear alfresco area flowing into a low maintenance garden, and unique facades that resemble the natural environment. For more information visit www.shellcove.com.au
SINGAPORE
development & projects Waterfront Collection
wins Silver in FIABCI World Prix d’Excellence The Waterfront Collection has been awarded Silver in the Residential (Mid Rise) category in the 2017 FIABCI World Prix d’Excellence Awards. The awards presentation took place on 26 May in Andorra. Located in the eastern part of Singapore at the Bedok Reservoir residential enclave, the Waterfront Collection is a master-planned community framing the 88-hectare Bedok Reservoir. Designed to maximise views of the reservoir, the Waterfront Collection comprises over 1,700 residential units in four distinct developments – Waterfront Waves, Waterfront Key, Waterfront Gold and Waterfront Isle.
Harnessing the strengths and experiences of both FCL and Far East Organization, the 7.5-hectare site was carved into four parcels with each developer leading two
developments. All 1,764 units at the Waterfront Collection have been sold.
Seaside Residences
launches With the East Coast Park just 4 minutes away, every day brings opportunities to enjoy a wide choice of outdoor activities, from walks on the shore to thrilling cable-skiing and wakeboarding sessions. Alternatively, explore the vibrant nearby neighbourhoods of Katong and Joo Chiat. Leading schools, large-scale business developments such as Changi Business Park and malls are in the vicinity. Its proximity to numerous business parks also makes it ideal for expatriates seeking a residence that offers optimal work-life balance. Seaside Residences is the only new development in Singapore that boasts a rare combination of a desirable seaside address, exceptional convenience, unmatched views and connectivity. Located in the coveted address of Siglap, this development in the East Coast offers home owners stunning sea views and incomparable seaside living.
Comprising one to four-bedroom apartments, three exclusive penthouses and two shops, Seaside Residences has 843 spacious units spread across four 27-storey towers. Living here gives you stunning unblocked views of the sea and easy access to over 15 km of scenic coastline. It is also 3 minutes’ walk to the future Siglap MRT station and only 20 minutes to downtown via the ThomsonEast Coast Line (slated for completion in 2023).
In short, having the airport, the beach and downtown Singapore within easy reach, make Seaside Residences a great buy for both locals and foreigners as well as for investors. Those interested, please call Jeffrey Seah 97948033, Carina Lim 96868660, or Jetro Teo 97948033.
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SINGAPORE
COMMERCIAL Causeway Point
Celebrates Pet Lovers
During the March school holidays, Causeway Point invited pet lovers islandwide to a unique and lively Pet Carnival held at their main atrium from 13 to 19 March. The young and young-at-heart enjoyed educational activities ranging from pet adoption drives to educational
workshops, and training lessons for pet owners. The Obedience performance was the highlight of the Carnival. Kids and adults alike were wowed by the show put on by the skilled trainers and well-trained dogs
of Mercylight. Also available at the event were fun craft sessions, such as Do-It-Yourself pet pillows or pet Teepees, for children to express their creativity and love for animals.
Thousands of Fans Meet
Famous Korean Star at The Centrepoint’s dal.komm COFFEE Crowd favourite Korean café dal.komm COFFEE hosted famous television star, Kang Gary, during its grand opening at The Centrepoint on 11 February 2017. The music-themed café was featured on hit Korean TV drama, Descendants of the Sun, and constantly provides K-culture fans more reasons to love coffee with exciting in-store events. At 4pm on a Saturday, thousands of fans turned up at The Centrepoint to meet Kang Gary, who was a member of popular Korean show “Running Man”. 130 lucky dal.komm COFFEE contest participants won meet-and-greet sessions with Kang Gary, including photo-taking and autograph opportunities at The Centrepoint’s main atrium.
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Situated in the heart of Orchard Road, dal.komm COFFEE’s flagship outlet in Singapore is located at The Centrepoint. The popular café is set to become one of
the trendiest hangouts in town with the integration of music as a core theme in its lifestyle café concept.
SINGAPORE
Frasers Tower
Meets Demand for Creative Co-Working Spaces The Sky is where tenants can enjoy tranquillity and panoramic views of the city as they converge at the roof garden to enjoy some downtime. For social events and town hall sessions, The Terrace located on level 4, is a communal breakout area ideal for creative thinking and networking events in an uplifting green environment. It is even equipped with foosball tables and resting pods.
Frasers Centrepoint Singapore is constantly considering current and future business needs when designing new properties. According to Mr Low Chee Wah, Head of Commercial Division, “We need to be able to empower businesses by providing them with flexible and secure spaces so that they can upscale, downscale or relocate with ease.�
on each floor. As floor plates are regular in shape, they can be further sub-divided into smaller units of 4,000 to 5,000 sq ft. Tenants will be able to customise their own space. Unique to Frasers Tower are four community zones designed to promote greater community interaction and integration:
The 38-storey Frasers Tower on Cecil Street will be able to hold up to 300 people
For a wide range of food and beverage options at the doorstep, tenants can hang out at the retail podium called The Oasis. It is located next to the office tower and features a roof garden. Also unique to Frasers Tower is a park of its own called The Park. It is linked to Telok Ayer Park and features lush greenery for tenants who need temporary respite or to enjoy the dining experience at the cafe/ bistro located within. Frasers Tower is designed to meet the demands of the changing workforce of tomorrow. It is targeted to be completed by mid-2018.
Water
A Garden Of Rewards In conjunction with Singapore World Water Day, China Square Central offered a plethora of goodies and gifts to shoppers and diners from 28 March to 30 April. Patrons enjoyed a complimentary drink when they presented their mug or tumbler at Espressolab, Ta Lu Prawn Noodles, Guo Fu, The Mad Poet, Yuan Kee Famous Chicken Rice, Kaiware Japanese Restaurant, Mouth Restaurant, Shan Cha and Wang Dae Bak Korean BBQ Restaurant.
A four-day Water Heritage Exhibition was held to raise awareness of our Four National Taps, water usage as well as the transformation of our City and Gardens over the years. To tie-in with this promotion, the Public Utilities Board gave away complimentary mugs and notebooks to shoppers. Those who spent $20 and above received a green cutlery set while those who spent $60 and above received an additional foldable travel bag. With a minimum spend of $30, shoppers also stood a chance to win an Opel MOKKA X. 9
Hospitality
Let’s Synergise with
One Heartbeat! On 23 February, the General Managers and supervisors from the local properties gathered together to participate in “Let’s Synergise 2017”. This year’s theme was “Let’s Synergise with ONE Heartbeat!” with five areas of focus led by various team leaders. The topics covered included ‘Creating a memorable experience’, ‘Show Me The Money’, ‘Innovative Intervention’, ‘Social Media Success’ and ‘Happy Team, Happy Wins’. At registration, participants had a memorable experience when they were presented with hot towels and ushered to their seats by the organising committee. They were served breakfast with a choice of local favourites such as Roti Prata, Butterfly Bun, Soya Bean and Teh Tarik. It was one of the main highlights of the day. Besides business updates and presentations
for 2016/17, teambuilding activities were specifically designed to reinforce key messages in the topics covered as well as build team dynamics and synergies.
The event was memorable and meaningful, leaving everyone feeling more committed to do their part in making the Frasers Hospitality vision come alive!
Pilot
L.E.A.P Programme Frasers Hospitality (FH) launched its pilot Leadership Programme, L.E.A.P, which stands for Lead, Engage, Act and Produce. We hope that the programme will equip participants to Lead with integrity, Engage with passion, Act with courage and Produce results! The L.E.A.P programme is targeted at high potential Resident Managers or General Managers who have worked for 3 years or less. They require corporate function
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competencies such as Sales & Marketing, Revenue Management, Finance, and Human Resources, to complete their learning. From February 6 to 17, we had the privilege of hosting four participants (three from our China and one from our Japan properties). These participants went through an intensive two-week training programme covering 10 corporate functions by the respective department
heads. In addition, participants had to complete project presentations and work assignments. At the graduation ceremony, participants shared their learning journey in an interactive story-telling. The ceremony was graced by FH CEO Mr Choe Peng Sum and COO Mr Alan Tang, department heads and the corporate trainers.
Hospitality
Fraser Day
Celebration
Fraser Day is an annual event held on 31 March to mark the founding of Frasers Hospitality in 1998 when we opened our first two flagship properties, Fraser Suites Singapore and Fraser Place Robertson Place, Singapore.
As in the past, this year, Frasers Hospitality’s properties across the globe organised staff events to commemorate this special day. Staff wore a specially designed Fraser’s T-shirt and participated in fun-filled activities centred around this year’s theme, – “Vision Alive”. Some properties also took the opportunity to
recognise long-serving staff by giving out Long Service Awards. Overall, it was an enjoyable day of bonding with fellow staff and celebrating how far Frasers Hospitality has come in the last 19 years.
World’s Leading
Serviced Apartment Brand At the 23rd World Travel Awards, Frasers Hospitality Group clinched a total of 19 awards. These included regional and propertyspecific awards which helped anchor Frasers Hospitality’s position as a leading global hospitality group: • Australasia’s Leading Serviced Apartment Brand • China's Leading Serviced Apartment Brand • South Korea's Leading Serviced Apartment Brand • Philippines' Leading Serviced Apartment Brand • Japan's Leading Serviced Apartment Brand • Singapore's Leading Serviced Apartment Brand
• Hungary's Leading Serviced Apartment Brand • England's Leading Serviced Apartment Brand • Asia’s Leading Serviced Apartments for Fraser Suites Singapore • Singapore’s Leading Serviced Apartments for Fraser Suites Singapore • China’s Leading Serviced Apartments for Fraser Suites Chengdu • Japan’s Leading Serviced Apartments for Fraser Residence Nankai Osaka • South Korea’s Leading Serviced Apartments for Fraser Place Central Seoul • Malaysia’s Leading Serviced Apartments for Fraser Residence Kuala Lumpur • Australasia’s Leading Serviced Apartments award for Fraser Suites Sydney • Bahrain’s Leading Serviced Apartments for Fraser Suites Bahrain
• Hungary's Leading Serviced Apartments for Fraser Residence Budapest • Europe's Leading Serviced Apartments for Fraser Suites Kensington, London • England's Leading Serviced Apartments for Fraser Suites Kensington, London 11
INTERNATIONAL
China Treasure
in the City Gemdale/FCL Megacity managed to break through the sales permit hurdle right before Chinese New Year of 2017. This was despite the ongoing impact of the property buying restrictions and tightening credit measures implemented in 2016 on the Shanghai property market and pressure in sales permits application.
Phase 4F “Treasure in the City’’ was launched on 18 February 2017. It comprises 616 units spread across multistoreyed apartments, villas and terrace houses. Phase 4F takes advantage of the market recognition gained from the successful launch of the deluxe version of the Brownstone series in Phase 3. In addition, the high quality workmanship and finishes helped to attract potential buyers to the new launch.
Thailand People-Centric
‘ONE BANGKOK’ DEVELOPMENT diversity of uses and architecture, overlaid with sustainability principles. It will be sensitive to the local social and cultural context, incorporating Thailand’s heritage and aspects that are unique to Bangkok, to make the district an integral part of the city. It’s a place for everyone.”
‘One Bangkok’ will be a vibrant lifestyle destination that will entrench Bangkok's position among the most desirable cities in the world to live, do business, and to visit. According to Khun Panote Sirivadhanabhakdi, Group CEO of FCL, ‘One Bangkok’ is exceptional because it is Bangkok’s first fully integrated ‘peoplecentric’ development that is designed
around how people can seamlessly livework-play, seeking to reinstate a sense of human scale in a way that enhances the comfort and convenience in people’s daily life. Khun Panote said, “We are designing in a way that prioritises ‘the right thing to do’ in terms of urban planning. ’One Bangkok’s’ development philosophy is centred on
Key project components: - 5 Grade A office towers built to LEED and WELL standards - 5 luxury and lifestyle hotels - 3 ultra-luxury residential towers - a comprehensive array of retail offerings within differentiated retail precincts - a landscaped civic plaza of 10,000 square metres for activities, art, and culture - a landscaped green promenade more than 40 metres wide, on both Wireless Road and Rama IV Road When all components of the project are completed by 2025, more than 60,000 people are expected to work and live at ‘One Bangkok’.
Note: LEED: Leadership in Energy and Environmental Design (LEED) is a rating system devised by the United States Green Building Council (USGBC) to evaluate the environmental performance of a building and encourage market transformation towards sustainable design. WELL: WELL Building Standard is the premier standard for buildings, interior spaces and communities seeking to implement, validate and measure features that support and advance human health and wellness, devised by buildings from the International WELL Building Institute based in Washington D.C.
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events
CNY Goodies
for our staff As part of FCL’s CNY tradition, our Group HR team spread some festive cheer and joy by distributing the CNY goodie bags to staff at various malls and offices.
REDAS’
7th Bowling Competition FCL participated in REDAS’ 7th Bowling Competition on 28 April 2017 at Superbowl Mount Faber. The event is specially organised to boost bonding among members, their employees and partners in the real estate industry and foster the spirit of team-building. The Frasers Team who took part consisted of Ruben Hernandez (R&C, Northpoint), Lydia Li (FH, Business Development), Joseph Lam and Mark Tan (Corporate, Finance). Everyone had fun at the event and we look forward to taking part in next year’s competition! 13
learning & development
New FCL
Professional Writing Skills Workshop Group HR has successfully kicked off our very first run of the Professional Writing Skills workshop. This is a new workshop that we have introduced to the company. The inaugural workshop was conducted from 19 to 20 January 2017. Unlike most external writing skills workshops, this workshop has been designed to provide personal one-to-one coaching. Participants will get feedback on their writing styles
and tips on how they can enhance their writing skills. Simon Milligan, the instructor, has 25 years of experience in corporate language and communication training. His customised handouts and writing worksheets gave participants opportunities for hands-on practice which stimulated enthusiastic involvement from participants. This first
workshop received very good feedback and scored an excellent overall rating of 3.62 out of 4. One common feedback given is that this course was very relevant and participants could put to practice what they learnt in their daily work. The second run which was held on 16 to 17 March 2017 was oversubscribed. There will be subsequent runs scheduled. Do keep a look out for the registration email.
Counter Terrorism
Workshop With the rise of terror threats, Singaporeans have to stay vigilant and be prepared to protect themselves against any terrorist attacks. Populated areas such as shopping malls and office buildings are often soft targets for terrorism. To equip management staff from our Retail and Office Properties, Group HR engaged two trainers from the Certified Counter
Terrorism Board (CCTP) to conduct two Terrorism 101 workshops. The facilitators shared their experiences and knowledge and provided guidelines on how to “detect, prevent and respond� to potential terrorist crisis. A short table-top exercise was also conducted using one of our shopping
malls as an example. This exercise required participants to share their recommended emergency responses for different threatening. The workshop was well received and the participants were able to take away specific application points to review their Standard Operating Procedures in managing any terrorist threats.
FCL Leadership Education Series Talk:
Current Terrorism Trends, Challenges and Proactive Counter Terrorism Strategies For the recent Leadership Education Series Talk on 21 February 2017, FCL invited two speakers from the Certified Counter Terrorism Practitioner (CCTP) Board to share with our senior management about the current terrorism trends and challenges. A total of 36 leaders attended the workshop to learn more about staying vigilant and how such terrorism trends may affect our businesses. Actual past cases
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were shared with participants to help them appreciate and understand the nature of the attacks and operations. These cases were reviewed to show how they could been avoided with specific proactive measures. The talk received very good feedback as there were practical learnings and applications.
learning & development
A Warm Welcome
TO OUR FCL FAMILY
14 December 2016 First Row (Left to Right) • Loy Xin Hui (Corp Admin, Corporate) • Alan Yu (Operations, Fraser Suites) • Nor Alfie (Safety & Security, Bedok Point) • Steven Lim (Group IT, Corporate) • Fidel Su (Finance, Corporate) • Lee Woei Gie (Finance, Corporate) Second Row (Left to Right) • Hailey Lee (Customer Service, Causeway Point) • Florence Gan (Group IT, Corporate) • Janice Ang (Advertising & Promotions, Waterway Point) • Sarimahaton (Customer Service, Waterway Point) • Baharudin (Housekeeping, Fraser Place) • Karen Ler (Finance, Corporate) • Rachel Kimberly Lo (Group Treasury, Corporate) • Kok Sze Mun (Finance, Corporate) Third Row (Left to Right) • Ashok Kumar (Operations, Fraser Place) • Kevan Twa (Group Human Resource, Frasers Hospitality) • Patson Tan (Maintenance & Engineering, Northpoint) • Noel Lim (Advertising & Promotions, Waterway Point) • Albania (Management Office, Causeway Point) • Ranjitham (Operations, Fraser Residence) • Lionel Lim (Safety & Security, The Centrepoint) • Teressa Ong (Finance, Corporate) • Amanda Teo (Frasers Logistics & Industrial Asset Management, Frasers Property Australia)
12 January 2017 First Row (Left to Right) • Doris Quek (Group Human Resource, Corporate) • Connie Arianna (Group Human Resource, Frasers Hospitality) • Samantha Loy (Sales & Marketing, Frasers Hospitality) • Marinne Santiago (Advertising & Promotions, Changi City Point) • Surat Udomrungruang (Group Investment, Corporate) • Lim Kok Siang (Business Development, Vietnam/Cambodia) • Jade Nguyen (Business Development, Vietnam/Cambodia) • Jolene Lau (Business Development, Corporate) • Hong Zemei (Customer Service, Eastpoint) • Stephanie Ho (GM’s Office, Commercial) Second Row (Left to Right) • Rasyiqah (Operations, Fraser Place) • Violet Ong (Maintenance & Engineering, Changi City Point) • Ang Ding Jie (Sales & Marketing, Frasers Hospitality) • Tengku Jaffar (Maintenance & Engineering, Changi City Point) • Cruz Xu (Technical Services, Frasers Hospitality) • Muhammad Shafiee (Customer Service, Waterway Point) • Abdul Aziz (Maintenance & Engineering, Northpoint City) Third Row (Left to Right) • Eunice Lian (Group Treasury, Corporate) • Lim Chun Hon (Finance, Frasers Hospitality) • Ng Chung Keat (Frasers Logistics & Industrial Asset Management, Frasers Property Australia)
Absent from Photo • Benedict Tan (Group Legal)
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learning & development
A Warm Welcome
TO OUR FCL FAMILY
8 March 2017 First Row (Left to Right) • Jennifer Neoh (Group CEO’s Office, Corporate) • Patrick Chow (Group Human Resource, Corporate) • Doris Quek (Group Human Resource, Corporate) • Loo Choo Leong (Group Finance, Corporate) Second Row (Left to Right) • Fahmi (Maintenance & Engineering, Causeway Point) • Sukinah (Operations, Fraser Suites) • Lily (Sales & Marketing, Frasers Hospitality) • Robiah (Housekeeping, Fraser Suites) • Justina Ong (Customer Service, Waterway Point) • Catherine Toh (Maintenance & Engineering, Northpoint City) • Udrena Neo (Management Office, Northpoint) • Kwa Meei Shiang (Commercial Trust, Commercial) • Priscilla Tan (Group Human Resource, Corporate) • Rachelle Ong (Group Strategy & Performance, Corporate)
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Third Row (Left to Right) • Nardi (Maintenance & Engineering, Alexandra Technopark) • Alyssa Ong (Sales & Marketing, Frasers Hospitality) • Vivienne Tey (Finance, Corporate) • Tan Yan Lin (Finance, Corporate) • Tiffany Wang (Finance, Frasers Hospitality) • Jess Low (Marketing & Communications, Northpoint City) • Alice Zhao (Customer Service, Changi City Point) • Rosnani (Customer Service, Northpoint) • Ng Bay Yen (Management Office, Northpoint City) • Jillian Ooi (Commercial Trust, Commercial) • Tracy Yap (Marketing & Communications, Causeway Point) • Kerlyn Ong (Management Office, Robertson Walk) Fourth Row (Left to Right) • Muhamed Rizal (Property Services, Development & Projects) • Vo Minh Triet (Business Development, Vietnam/Cambodia) • Peh Cheng Guan (GM’s Office, Commercial) • Loh Yee Xin (Finance, Frasers Hospitality) • Sheryl Sim (Commercial Trust, Commercial) • Koh Yong Ann (Maintenance & Engineering, Waterway Point) • Muhammad Haziq (Maintenance & Engineering, Waterway Point)
EMPLOYEE IN FOCUS
Building Executive –
LIM AH TEE
Mr Lim Ah Tee, Building Executive, Valley Point has been with the company for 34 years. He is also an avid collector of CocaCola collectibles. Anyone who has been to his office will not miss the large collection on display at his workstation. Q. What made it possible for you to be with the company for 34 years? My generation’s thinking is different from the current generation. We need a job to survive and feed our family. I have seen many colleagues come and go and I do feel sad when they resign. Some of them have asked me to join them in their new employment. But I am happy working here and I don’t see a reason to change jobs.
Q. What were you doing before you joined FCL? When I was young(er), I helped out at my father’s restaurant in Punggol as a kopi boy. Back then, Punggol was still a rubber plantation. I worked from 4am to 1am every day without pay and I only have one off day in a year on Chinese New Year. It was very hard work and neither my brothers nor I wanted to take over the restaurant. I joined another company as a technician and was there for seven years before I left and joined FCL. Q. We heard that you have a large collection of Coca-Cola collectibles. When and how did you begin this hobby? I started my collection more than 20 years ago. I noticed that Coca-Cola always comes out with interesting collectibles and started keeping a few at my desk.
Soon, my colleagues started to buy them for me when they go overseas or when they came across interesting items. Q. Where do you usually source for these collectibles? Most of my collection is made up of Gift with Purchase items that I received from different malls or stores. I also exchange items with other collectors when I have extras. I do not buy items from Carousell or eBay as I find it a waste of money. Q. Which is the most memorable item in your collection? Many years ago, there was this restaurant at Great World City that gave a stamp for every ramen set meal that you purchase. We have to collect 20 stamps and top up a certain amount to purchase a Coca-Cola mini fridge. My colleagues and I had ramen almost every day to collect the stamps and by the time I finally collected enough stamps, the restaurant ran out of stock for the collectible. I then took a cab and checked out a few different outlets before I finally got it. The taxi fare cost me more than the price of the mini fridge! Q. What other hobbies do you have? I used to enjoy photography but have stopped in recent years. I don’t enjoy sports but I’m trying to do some brisk walking to keep fit. 17
highlights & QUIZ
May 2017
January 2017
QUIZ
Quiz Answers
Answer the quiz correctly and stand a chance to win a $30 Frasers Centrepoint Malls Gift Card! Three lucky winners will be selected! 1. How many units are available for sale at Seaside Residences? 2. What is the name of the park at Frasers Tower that is linked to Telok Ayer Park? 3. What is the name of the Leadership Programme that Frasers Hospitality launched recently?
Closing Date: 31 July 2017 Please submit the answers together with your name, division/department and location to Group Human Resource Department, Alexandra Point, Level 6 or participate online at: http://tinyurl. com/frasersconnectquiz
4. How many luxury and lifestyle hotels will there be at One Bangkok?
1. When was Frasers' Health & Safety Month? August 2. What was this year’s Dinner & Dance Theme? Back To the Future 3. How many Outstanding Star Finalists did Frasers Hospitality achieve during the annual Excellent Service Awards? 4 4. The Wellness Hub at The Centrepoint is located at Level 6. True or False? True
5. Name the new Korean cafĂŠ which had a grand opening at The Centrepoint in Feb 2017.
5. When did the corporate challenge for the National Steps Challenge 2016 end? 28 February 2017
January 2017
Quiz winners
Philip Ng AP
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Lorraine Tan WWP
Lucy Sng AP