FBC Annual Report 2017-2018 by French Business Council

2017 ANNUAL 2018 REPORT

Annual Report 2017-2018

Thanks to our Patron Members

FBC Introduction Message

FBC Executive Committee

Dear Members, Partners and Friends, We are pleased to share with you the FBC Annual Report for the financial year 2017-2018 which gives you a glimpse into our activities from the past year. Last year was a remarkable one for the FBC as we celebrated our 30th anniversary; this year also gave us the opportunity to celebrate new success as the FBC opened its second business center in Dubai Silicon Oasis and won two prestigious awards. All of these achievements and milestones are the result of a very close collaboration between a proactive Board which represents fairly the diversity of our business community and our dedicated permanent team. This teamwork greatly contributes to maintain and grow the FBC’s notoriety in Dubai, in the UAE and beyond. Our membership base with 800 members is still growing with a significant increase of our Patron members as French companies continue to set up their Middle East headquarters in Dubai for their regional operations despite of the current challenging economical and geopolitical environment. That is why, beside the largest French Companies represented in Dubai, which are the backbone of our organization, we support and encourage the development of SMEs and startups led by ambitious French entrepreneurs. We are very pleased to notice an increase in their participation to our activities and a growing engagement on the different events we’ve organized this year. With more than 100+ events across different departments in 2017-2018, we look forward to pursuing new initiatives in accordance with your feedback of more business matching and image visibility. In such a fast moving environment, it is also crucial for the FBC to remain agile. In this context, we have proposed to our Members a revised version of FBC Articles of Association for approval. In 2019, “France on the road to Expo 2020” will be our vision and the theme of our activities this year; in this regard, the FBC will play an active part in working with COFREX (Compagnie Française des Expositions) to ensure the success of the various initiatives undertaken in Dubai to prepare the French participation to Dubai Expo 2020. The mission of the FBC will also be to emphasize the importance of Expo 2020 as a catalyst for business activities of our community not only regionally in the ME, but also in Asia and Africa. We will also continue to work collectively as a team with other members of the French ecosystem to increase our visibility as a team and strengthen the French Savoir faire and expertise. On the behalf of all the FBC team and Board members, we warmly thank our Members, Sponsors and Partners for their constant support and inspiration.

Bruno de RENEVILLE President Sodexo International

Hussain AL JAZIRI Honorary President Ja’afar Alwan & Al Jaziri & Associates

Tarek SOLIMANE 2nd Vice-President Alstom

Aurélia PITTACOS Air Liquide

Benoit BEYLIER GL Events

Patrice DOUCE Treasurer Bateaux Dubai

Thierry BUROT General Secretary DMX International

Charles de PUYBAUDET Davidson Consulting

Nathalie AMIEL FERRAULT 1st Vice-President FedEx Express

Jean-Marc LOURAU Gyma Food & Industries & Fauchon Paris Middle East

Justine DAMPT Partners & Associates

Laurent GAUDEAU French Emotion Events

Timothée DESORMEAUX Effilab

FBC Permanent Team Support Functions

Agnès LOPEZ CRUZ Managing Director

Audrey TEPPE HR Manager

Claire-Anne RUSSELLE Communication Manager

Joëlle CHILCOTT Finance Manager

Oulya GILLIAM Executive Assistant

Business Consulting

We wish you a pleasant and insightful read. Best Regards Sandrine DESAGE Valérie ALLARD-LATOUR Milena CHEMIN Delphine IVANOV-BERAUD Maud MARTINOT-LAGARDE Mounia SIFFAOUI Business Consulting & Recruitment Manager Business Development Business Consulting Business Development Business Development Recruitment Coordinator Manager Director Manager Manager

Membership & Events

Bruno de RENEVILLE President

Agnès LOPEZ CRUZ Managing Director

Julia CARRE Members Services Director Annual Report 2017-2018

Annual Report 2017-2018

Frédérique MURUGNEUX Sponsorship & Business Development Manager

Nadège MICHEL Gala & Events Manager

Santina SCHNEIDER Communication & Events Manager

Sofia BOUGUERRA Members Services Coordinator

The FBC at a glance | About the French Business Council Dubai & Northern Emirates - Missions & Values Since 1987 the French Business Council Dubai and Northern Emirates (French Chamber of Commerce for Dubai and the Northern Emirates) has been committed to build, develop and sustain prosperous Franco-Emirati relationships. Following high standards of ethics, integrity and service, we facilitate business connections, economic development and knowledge-sharing to boost the success of both our business communities. We support the development of companies which are members of the French Business Council, as well as companies willing to set-up in the U.A.E.. The French Business Council also advertises and leads the FBC business community by offering relevant services and hosting events. As a member of the CCI France International network, with nearly 800 members, the French Business Council represents today the largest French and Francophile business community and the largest French Chamber of Commerce in the Middle East. Our Chamber is also ranked 9th largest French Chamber of Commerce worldwide among the 123 Chambers of Commerce network.

"Our success is in the success of our members, partners and sponsors and we will continue to be driven by this ethos." The French Business Council Dubai & Northern Emirates is 100% self-funded. Membership 31%

Events & communication 34%

Financial products / Extraordinary gains 1% Business Support

Human Resources 9%

11% Business Center 14%

Financial statements are prepared in accordance with International Financial Reporting Standards. Balance sheet and related statement of income, changes in equity and cash flows have been duly reviewed by the Independent Auditor Deloitte & Touche

| About CCI France International A network of 123 CCIFI (International French Chambers of Commerce and Industry) across 92 countries, employing 1,183 collaborators and bringing together more than 35,000 members companies - half of which are foreign companies. The CCIFI network unites and leads communities involved in the international French business and contributes to the promotion of the image of France abroad. The network provides an exhaustive range of supporting services to French companies wishing to explore international markets, from market analysis to set-up and growth. | 123 International French Chambers of Commerce and Industry across 92 countries.

35781

94 business centers in 63

members companies

countries

in the

CCIFI

network

North America

Europe

South America 17

Asia/ Pacific Africa 23

1183

collaborators abroad

68.2

millions euros turnover

4691

events organised abroad

Annual Report 2017-2018

2017-2018 Highlights

2017-2018 Highlights MARCH 2018

DECEMBER 2017

NOVEMBER 2017 First UAE-France Economic Forum

Country Conference | Pakistan

This event has been organised by the Dubai Chamber of Commerce and Industry in collaboration with the French Business Council and the French Embassy in Abu Dhabi. Around 400 representatives of French and Emirati companies participated to the forum, with a closing remark from President of France Emmanuel Macron.

The conference has been held with the exceptional presence of H.E. Mr. Marc Barety - Ambassador of France in Pakistan, and Mr. Philippe Fouet - Head of the Economic Department, Embassy of France in Pakistan.

2018 FBC Directory Launch

Country Conference | Egypt

APRIL 2018

The FBC Directory contains the contact details of the FBC members from more than 400 french and international companies based in the UAE.

JANUARY 2018

This conference was about business stakes and impacts of economic and social reforms followed by a discussion panel on how to do business in Egypt. With the presence of Mr. Jacques de Lajugie, Minister-Counselor for Economic Affairs and Head of the Regional Economic Service for the Levant, Iran and Iraq

InterBusiness Councils Networking Event

Conference | Blockchain & Bitcoin

Organised in collaboration with 18 business councils, this event gathered more than 400 attendees.

2018 FBC Gala Dinner This year, we have shared with our 1,100 attendees, a memorable evening, an evening to “Embrace Diversity”. During the evening, the second edition of the French Tech Dubai UAE was held.

MAY 2018

This conference agenda included an overview of the macroeconomic situation and outlook of the energy sector in UAE and GCC as well as a presentation of Dewa strategy and a discussion panel around the Dubai Energy Mix.

FEBRUARY 2018

InterBusiness Councils | Infrastructure Forum

Everything you have ever wanted to know about blockchain and bitcoin without ever asking, explained by specialists of blockchain.

MARCH 2018

Business Discovery Mission in Kenya In collaboration with the Dubai Chamber of Commerce and Industry, we organized a trade mission in Kenya, to explore the market and develop business opportunities in the country.

Country Conference | Turkey This conference focused on the Turkish economy with the political & social outlook of Turkey, a macro-economic outlook of the country, followed by a discussion panel of companies active in the market.

Conference | Entrepreneurial experience “Start, grow and exit”

Conference | GDPR – Data Protection, Privacy and Security

Questions about funding and growing a start-up business in the region from the points of view of inspiring women leaders.

This conference included the key pointers on the regulation that impacts organizational business operations.

Annual Report 2017-2018

2017-2018 Highlights

2017-2018 Keyfacts MAY 2018

T he FBC won

F&B Committee | Site visit Camelicious Emirates Industry for Camel Milk & Products opened its camel-milking facility to the French Business Council members, an opportunity to learn more about the supply chain challenges in the F&B industry in the UAE.

B usiness C enter in D ubai

JUNE 2018

HR Breakfast Talk | Updates on UAE and KSA Labor Laws The conference gathered more than 30 HR professionals and dealt with the following topics : draft law on equal pay, Emiratisation, new employment law for DIFC, part time contract, and Saudisation

awards

job offers

C ompanies

Inauguration | FBC Business Center

SEPTEMBER 2018

Conference | Security: Understanding threats to support business

In June 2018, the FBC has opened its second business center in Dubai Silicon Oasis.

G uests at the G ala D inner

This conference allowed participants to understand the threats to support business, with two round tables “What governance for security?” and “Anticipate risks, who are CSO partners?”.

EVENTS

Conference | Saudi Vision 2030 More than 150 persons attended our country conference on Saudi Arabia with the exceptional contributions of His Excellency Francois Gouyette, Ambassador of France to KSA and Mr. Alain Chouan, Head of the Economic Department in the French Embassy in Riyadh.

with more than

ATTENDEES Business Mission to Pakistan Following the country conference about Pakistani political framework and business opportunities held in March 2018, the French Business Council organised a trade mission in Karachi in September 2018.

L argest F rench C hamber A broad

2018 Forum Working Together The “Working Together” forum aims to reinforce business links between entrepreneurs, SME and large groups established in the UAE. More than 250 B2B meetings were held during this third edition.

Annual Report 2017-2018

2017-2018 Facts & Figures

778

Members

87%

Corporate Members

The French Business Council Dubai & Northern Emirates has maintained a total of 778 members representing 407 companies. The FBC is becoming more and more business-oriented in order to give the best support to its members via networking events (French Tuesday, Working Together Forum...), and relevant information sharing, dedicated professional working groups (MarCom, CEO, HR, CSO...) and B2B meetings. In 2018/2019, with a market always more challenging, we strive to be a supporting platform for our members and enable them to always gain in terms of visibility and offer them network opportunities. In order to achieve this goal, we will : 1. Work on meetings / conferences concepts to develop business opportunities between SME’s and MNC’s (Meet the CEOs, Working Together Forum...) 2. Recognize our members’ activities with the French Business Council Dubai & Northern Emirates through a new Members Award, 3. Develop a sponsorship offer to allow our members to increase their visibility through our platforms to a wide but qualified audience, 4. Offer an always enlarged variety of communication platforms and increase our members exposure to other international Chambers of Commerce, 5. Meet our members on a regular basis through one-to-one meetings or during our events to better understand their challenges and expectations, and better support them.

2010

Patron Members

107

Newly enrolled

2018

428

115

of loyalty

+7%

Membership Evolution over 16 years 2002

80%

778

Members

778

members

Members companies per sector 1% 2% 2% 2% 2% 3% 4%

Real Estate & Relocation Defense Automotive, Airlines & Aerospace Facilities Management & Equipments Public Organisations & Free Zones Oil & Gas Transports & Logistics

52% SMEs

4% 5%

HR & Education Energy & Environment

Leisure & Arts

5% 6%

48% MNCs

Healthcare

IT & Telecom

Accounting, Banking & Insurance

Hospitality

Communication, Media & Events

10% 12% 15% Annual Report 2017-2018

Retail & Luxury Construction & Engineering Consulting & Legal 15

Membership Overview | Why become a member?

T H E FRE N C H BUSINESS COUNC I L DUBAI & NORTHE RN E M I RATES , IS THE

LARGEST

FRE NCH CHAMBE R OF COMME RCE IN THE MI D D LE EAST

R A NK I N G #9 F R E N C H C H AM B E R O F CO M M E RC E AB ROAD

A CO M M U N ITY O F M E M BE RS

778

2 BU SIN ESS C E N TE RS IN D U BA I

Individual trade missions for French Companies

GROW YOUR NETWORK & SHARE YOUR EXPERTISE The Chamber organizes more than 100 events per year, the best way for our members to learn, to stay up to date and to develop their network. Events (Conferences, Networking events, 7 sectorial committees, 4 working groups, 3 clubs, Awards, Forums, Gala...) can be organized in partnership with other Business Councils as well as companies.

INCREASE YOUR EXPOSURE Our corporate members enjoy a visibility in various publications: website (average 6,000 users per month), newsletter (sent to 9,000 contacts), Directory, magazine...

DEVELOP BUSINESS OPPORTUNITIES The Chamber assists members with a large range of services such as market studies, Business center facilities, recruitment missions and much more.

BENEFIT FROM OUR MEMBER EXCLUSIVE FIRST CLASS OFFERS AND PREFERENTIAL RATES ON FBC SERVICES For you and the entire staff of your company, benefit from our privilege members offers and programs. In addition, members can avail preferential rates on our FBC consultancy services (recruitment, business services and events).

Annual Report 2017-2018

Companies supported in their set-up project in the U.A.E.

B2B meetings in France to promote the U.A.E.

A broad range of solutions

2017-2018 Highlights

The French Business Council Dubai and Northern Emirates offers a broad range of services to support the different stages of company development in the United Arab Emirates.

FRO M M A R KET I N F O RM AT ION TO COM PANY SET- U P, B E N E F I T F RO M B E SPOKE B U SIN ESS SE RV IC ES!

46 T M

Individual rade issions for French Companies

Companies Supported in their Set-up Project in the U.A.E.

B2B Meetings in France to Promote the U.A.E

"J OURNE ES PAYS" IN FRANCE

I n o rd er to p rom ote b u si n ess an d i nvestment op por tu n i ti es i n th e U . A .E . , th e F BC team regularly me et s w i t h S ME s i n Fran ce d ur i n g a s er i es of B2B meeti n g s an d wor k s h op s or g an i s ed by the fra m ewor k of C h am b ers of C ommerc e an d I n du str y.

UAE MARKET WORKSHOPS

| Collective Mission with CCI Nice Cote d'Azur

ACCESSING THE POTE NTIAL OF A PROJECT

In April 2018, a delegation from Nice came to Dubai to explore potential partnerships in the country. The French Business Council Dubai & Northern Emirates organized a 3 days visit with meetings in the different Dubai institutions as well as B2B meetings for several companies from the south of France.

BUSINESS -PROSPECTING MISSIONS

| Our main institutional clients

T h e b u si n ess su p p or t team of fer s wor k s h op s on s p ec i f i c s ec tor s i n th e fol l owi n g areas : h e althcare, ret ai l , F&B , con st r u ct i on , su st ai n ab l e devel op ment , an d n ew tec h n ol og i es .

T h e p otent i al o f a p ro j ect an d /o r produ c t i s tested on a s ampl e of p ros p ec ts , an d l oc al c om petitio n i s an al yzed .

T h i s serv i ce d el i vers m ar ket st udi es an d b u s i n es s -matc h i n g meeti n g s wi th potenti al p ar tn ers . After val i d at i o n of t h e b u si n ess p otenti al , a c u stomi zed 3-to-4-day p rog ram of bu s i n es s meetings is o r g an i zed .

COMME RCIAL FOLLOW-UP

T h e b u si n ess su p p o rt team o f fer s as s i stan c e to c omp an i es wi th ou t a U . A .E . bran c h i n pursuing th ei r com m erci al d evel op m ent i n th e U n i ted Arab Emi rates . T h i s i s ac h i eved by ac ti vel y maintaining a cl ose rel at i on sh i p w i t h t h e i d enti f i ed p ros p ec ts an d p ar tn er s for u p to 6 month s .

COMPANY SET-UP / START-UP CONSULTANCY

Ba sed on co m p any ' s sp eci f i cat i o n s , th e F BC or g an i zes a meeti n g to an s wer potenti al qu estio ns and c on n ect s com p an i es w i t h F B C member s ab l e to p rovi de l eg al an d l og i sti c al s u p por t du ring their sta rt- u p p ro cess .

BUSINESS CE NTE R

T h e b u si n ess center i n O u d Meth a i s a bu s i n es s i n c u bator wi th 14 of f i c es avai l ab l e fo r rent a n d a co ach i n g ser v i ce fo r " Vol ontar i at I nter n ati on al en Entrepr i s e" ( V I E) empl oyees , providing c u sto m i zed su p p or t d u ri n g t h e f i r st few month s of th ei r empl oyment . I n 2018, t h e F B C h as o p en ed i ts s ec on d bu s i n es s c enter, l oc ated i n Du b ai Si l i c on O as is . It is a ta i l o r- m ad e t u r n key so l u t i on to s et-u p a bu s i n es s . I t of fer s a f l exi b l e an d adapted so lutio ns to Fren ch co m p an i es seek i n g to estab l i s h or devel op th ei r ac ti vi ti es i n th e Mi dd l e-East .

RECRUITME NT & HR SE RVICES

T h e F B C recru i t m ent ser v i ce p rovi d es HR s er vi c es to c ompan i es i n c l u d i n g rec r u i tment , c onsulting , c areer wo rk sh op an d m o re.

FORE IGN COUNTRY MISSIONS

T h e b u si n ess su p p or t team p rov i des mar ket di s c over y an d trade mi s s i on s for c ompan i es i nterested i n f i n d i n g ou t m o re ab ou t n ew c ou ntr i es an d h ow to devel op ac ti vi ti es ou t of th e UAE . We have a l read y d el i vered several m i ssi o n s i n I raq , Ku rdi stan , Kenya an d Pak i stan .

FRE NCH BUSINESS COUNCIL NETWORK M eet yo u r p eers , an d g row you r bu s i n es s .

Annual Report 2017-2018

Business Center

Recruitement Service - Facts & Figures

BUSINESS CENTER

THE tailor-made turnkey solution to set-up your business in the UAE The FBC has opened its new Business Centre in Dubai Silicon Oasis, which offers flexible and adapted solutions to French companies willing to establish and develop their activities in the Middle East. Dubai Silicon Oasis is a fast growing Free Zone and it’s considered to be one of the most efficient in terms of infrastructure and services.

job

multisectors

interviews

job offers

1500

by FB

150

100

The French Business Council Recruitment Service can assist you with the recruitment of French speaking candidates with any skill set. Our team works with an extensive database of over 4,000 CVs, all activity sectors combined.

CVs

received

| The Business Center by FBC services include: • • • • •

A strategic location; Dubai is a regional hub, A one stop shop for the design and set-up of your business set-up in the United Arab Emirates, A professional and dynamic environment, Privileged access to the FBC network (778 members), A close relationship with the FBC team to develop your professional network.

Salary range accross successful job placements (in kAED/month) Less than 15KAED

37%

| Business Center: • • •

• •

20KAED to 30KAED

More than 30KAED

42%

16%

Key placements

Open space offices A meeting room with booking system (for 8 people) A large meeting room (for 10 people) and a conference room (for 30 people) available at a preferential rate.

• • •

| Advantages offered by Dubai Silicon Oasis - “A city within the city” •

15KAED to 20KAED

Regional HR Manager for a famous airline company Compensation & Benefits and Payroll specialist for a luxury brand Personal Assistant to the General Manager for private banking

Distribution of candidates by function

100% ownership of your own company (no need to share capital with a local partner), Preferential terms associated with the Free Zone, rules and regulations, A broad range of services in addition to the Business Centre services (Data centre, conference room, warehouses, hotels, Emirates Post and more).

Others

Events /

Communication 6%

Finance

24%

8% Logistic / Procurement 8% Administration /

Sales

Office Management

15%

11%

IT / Engineering

In charge of BUSINESS CENTER by FBC Delphine IVANOV-BERAUD 20

11%

Annual Report 2017-2018

Marketing 12%

Sectorial Committees

Working Groups

Presentation The French Business Council Dubai & Northern Emirates has developed several sectorial committees, clubs and working groups with the ambition to be an efficient source of best practices and information and a networking platform for professionals. From specific subjects to general topics, the committees deliver key information on doing business in Dubai, the U.A.E. and in the Middle East. Beyond the informative aspect, these platforms offer unique opportunities to network and share experiences and expertises with peers in the same industry as well as liaise with key governemental and private Emirati organisations. Many events (conferences, breakfast talks, seminars or site visits) are organised thoughout the year. The French Business Council’s sectorial committees are intended to be collaborative platforms pursuing the following objectives: • Share best practices within a sector, • Encourage small, medium and large enterprises of a same sector to work together, • Engage with the local authority by highlighting / promoting the committees actions, • Develop synergies with other business councils, • Take advantage of network events to generate new business opportunities.

| Sectorial Committees

| Working Groups

| Clubs

Clubs

Annual Report 2017-2018

| COMMITTEE ACTIVITIES

Panorama • • • •

& Beverage Market

Camelicious

• •

Gustavo MONTERO, Co-Founder & President - Agar Jean-Luc SCHERER, CEO & Founder - Innoopolis

Conference | Dubai Future Accelerator

Entrepreneurship & Innovation, come and meet French Tech start-ups that are contributing to Dubai’s future • Renaud DE GONFREVILLE, Co-Founder and CEO – Aswat • Francois JARROSSAY, Founder and CEO – Lumen At Work • Alex RIGAUD, Founder and CEO – Pockero • Nicolas ANDRIEU, Managing Director MEA - Sigfox

processing facility

Muhammad ASHRAF, Sales Manager - Camelicious

In charge of the committee Maud MARTINOT-LAGARDE | CORE TEAM • Bruno de RENEVILLE - Sodexo • Jean-Marc LOURAU - Gyma Industries • Patrice DOUCE - Bateaux Dubai

Conference | Blockchain & Bitcoin

in the region

Cyrille FABRE, Partner - Bain & Company Middle East Laurent GUITARD, General Manager – Circle K UAE Claudie Le ROY, Business Development Manager UAE Evian Volvic International Fethi KHIARI, CEO - United Food Company

V isit •

of the food

In charge of the committee Valérie ALLARD-LATOUR

Food

| COMMITTEE ACTIVITIES

Cocktail networking Arab Heath Business France The

changing nature of healthcare

current and future healthcare sector

Business Council • • •

co-organised with

| COMMITTEE ACTIVITIES

a snapshot of the

Presentation

- with the Canadian

nasmaa , a premium and luxury - oriented

brand followed by a site visit

Mansoor AHMED - Colliers International Johhn ELLIS - GB+1 Sherif Adel MAHMOUD - AXA Insurance

•

Patrick DORAIS - Director of Sales - Al nassma

In charge of the committee Milena CHEMIN | CORE TEAM • Celine LION - Eiger International • Jean-Paul SCHEUER - Sanofi • Pierre PEREZ - Laboratoires Servier • Affif KADRI - Diwanee

In charge of the committee Valérie ALLARD-LATOUR

Annual Report 2017-2018

| COMMITTEE ACTIVITIES

Conference | I nterbusiness C ouncil I nfrastructure forum : F ocus on engergy

In charge of the committee

• Edward BELL, Director Commodities Research Emirates NBD • Alia Sughayer ALMANSOORI, General Management BD&E EVP Office - DEWA • Enrico di MARIA, SVP Middle East Power - SNC Lavalin • Jésus SANCHO, Managing Director Middle East Acciona • Terry WILLIS, Director Middle East, Africa & CIS Eicuk Middle East

Milena CHEMIN

CFO WORKING GROUP (CHIEF FINANCIAL OFFICER) The CFO’s working group provides an opportunity for Chief Financial Officers to exchange freely on common topics and get access to information that is the most relevant to their daily functions. Designed exclusively for chief financial officers and financial managers from member firms, this working group focuses on growth strategies, budgeting, mergers and acquisitions and other issues challenging today's CFO in the UAE. This non-competitive forum enables participants to discuss perspectives and experiences, and receive immediate feedback from their peers.

| WORKING GROUP ACTIVITIES BEPS (Base Erosion and Profit Shifting) and CbCR (C ountry by Country Report) • Adil RAO, Regional transfer pricing capabilities Deloitte & Touch How to fill your first VAT return in the UAE? • Julie LERE PLAND, Director - KPMG Lower Gulf Limited

D&I WORKING GROUP (DIVERSITY & INCLUSION) The French Business Council Dubai & Northern Emirates and its expert partners launched the first working group on Diversity and Inclusion in the GCC. This platform brings together D & I experts and CSR specialists from over 25 multinationals and 4 industries who are passionate about Diversity & Inclusion. This working group focuses on the main pillars of Diversity & Inclusion: Cultures, Generations, Gender and People of Determination. It enables attendees to share their best practices with local perspectives

| WORKING GROUP ACTIVITIES Accelerate the culture of inclusion in the workplace • Amel MURPHY, Co-founder & Managing Director Sustain Leadership How can WEPs greatly contribute to your buisness success? • Sylvie PREA, Director of Corporate Social Responsibility Sociéte Générale Group How to commit your organisation to signing the WEPs? • Florence BULTE, Head of Sustainable Engagement Chalhoub Group Flexibility & Well-being at work • Sarah TABET, HR Director - Schneider Electric Conference : "Le Choix du Vivant" • Marie-Hélène STRAUS, Chief Strategy Officer - Chalhoub Group

MARCOM WORKING GROUP (MARKETING & COMMUNICATION) The MARCOM’s working group provides an opportunity for Marketing and Communication Managers to exchange and debate on common topics and get access to business information in line with their daily responsabilities.

Annual Report 2017-2018

| WORKING GROUP ACTIVITY Digital M aturity M odels & S ocial M edia - Where is your company ? H ow can you enhance your digital strategy ? • Guillaume LARRONDE, Account Director - Your Social Agency 27

HR WORKING GROUP (HUMAN RESSOURCES) The HR working group could be HR Breakfast Talks for all HR professionals and HR Directors working group for HR Directors only. It aims to gather HR professionals with HR experts to get relevant and localised information in line with their daily functions. Through these events, attendees get the opportunity to share their best-practices with local perspectives but also have feedbacks from their peers.

| WORKING GROUP ACTIVITIES | HR Directors Working Group

Compensation & Benefits trends in the GCC • Husain JABIR, Senior Client Director - Korn Ferry

Clubs

| WORKING GROUP ACTIVITIES | HR Breakfast Talks Compensation & Benefits trends in the UAE for SMEs • Namita PUNJABI, Senior Client Director - Korn Ferry I nformation meeting on the V.I.E. program • Mélanie DIA, V.I.E Trade advisor - Business France T ravel S ecurity M anagement in MENA: O utlook and P erspectives • Dr. Olivier BARLES, Regional Medical Director, Félix RENAULT, Security Manager and Control Risks International SOS UAE & KSA Employment Law updates • Sara KHOJA, Partner - Clyde & Co • Yannick RAMSANI - E mployment Associate - C lyde & C o

CSO CLUB (CHIEF SECURITY OFFICERS) | A MONTHLY GATHERING OF CSO OF LARGE FRENCH CORPORATIONS The club meets every month to analyze the threats and anticipates risks to companies located in the GCC countries but also throughout the Middle East, Africa or Asia. The CSO Club is managed by Jean-Philippe BERILLON, CSO - Engie Middle-East South and Central Asia and Turkey. It includes companies such as Michelin, Lafarge-Holcim, Sanofi, Thalès, DCI, Freyssinet, Air Liquide, AKKA, Accor Hotels...

L.E. CLUB | A LARGE CORPORATION BUSINESS GROUP The ‘Leadership Entrepreneurship Club’ brings together CEOs of around 25 of the largest French MNCs in the Emirates. The group meets on monthly basis to identify synergies within regional markets, and to develop a joint approach to address the largest local or regional projects.

CLUB SYNERGY | A DYNAMIC COMMUNITY OF SMES SYNERGY by FBC gathers small and medium enterprises' representatives and entreprneurs operating in Dubai and Northern Emirates in all business sectors. Monthly workgroups are organized to: • Develop links between SMEs and expand their French-UAE network. • Provide access to new opportunities in the Emirates. • Share best business pratices. 28

Annual Report 2017-2018

Country focus Conferences

Country Missions

Permanences

Conferences

| EGYPT : UPDATE ON THE ISSUES AND IMPACTS OF ECONOMIC AND SOCIAL REFORM

| TURKEY : A RESILIENT ECONOMY BACK ON TRACK

Report on current state and Questions & Answers • Jacques de LAJUGIE, Minister-Counselor for Economic Affairs and Head of the Regional Economic Service for the Levant, Iran and Iraq Discussion panel - How to do business in Egypt ? • Julie LEBLANC, Founder & CEO - Mylist • Jean-Marc LOURAU, CEO - GYMA Food Industries and Fauchon Middle East and FBC Executive committee member • Romain ASTRUC, Senior Associate - Mena Legal • Sabrina STANSFIELD-TRONQUIT, Finance & Structuring, Global Director - Infomineo Moderator: Cyrille FABRE, Partner - Bain & Company Middle East

Introduction Jean-Marc LOURAU, CEO – GYMA Food Industries and Fauchon Middle East and FBC Executive committee member Political & social outllok of Turkey • H.E. Can DIZDAR, Ambassador of Turkey in the United Arab Emirates Macro -economic outlook of Turkey • Marie FEDOTOV, Head International Business Development - ATA Invest Discussion panel • Jérôme CHRISTIN, General Manager Global Helium and Rare Gases - Air Liquide • Thomas BRANCHE, Senior Vice-President Energy & Infastructure - Assystem • Ozge ONENLI, B2T Coordinator Turkey – Engie Moderator: Ersoy ERKAZANCI, Correspondent - Bloomberg

| PAKISTAN : POLITICAL FRAMEWORK AND BUSINESS OPPORTUNITIES

| SAUDI VISION 2030 : WHAT ARE THE BUSINESS OPPORTUNITIES? WHAT STRATEGIC PARTNERSHIPS WITH FRANCE?

Political framework of Pakistan H.E. Marc BARETY, Ambassador of France in Pakistan Business opportunities in Pakistan • Philippe FOUET, Head of the Economic Department - Embassy of France in Pakistan Discussion panel • Hanan DARWISH, President Gulf Countries & Pakistan - Schneider Electric • Bernard AMIEL, Business Team Director - Renault Trucks Greater Middle East • Yasser ALVI, Director - Investments & Acquisitions - Al Futtaim Private Company LLC • Chris VOLIS, Country Manager Pakistan - UPS Moderator: Antonio CHEDRAWY, CFO - OMD MENA

Political context and bilateral relations between France and Saudi Arabia • H.E. Francois GOUYETTE, Ambassador of France to Saudi Arabia Economic outlook and challenges of Saudi Vision 2030 • Alain CHOUAN - Head of Economic Department French Embassy in Riyadh (Saudi Arabia) Discussion panel • Omar GERMOUNI, Managing Director - Air Liquide Al Khadra Industrial Gases (Saudi Arabia) • Philippe CORNETTE de SAINT CYR, Partner and Managing Director - The Boston Consulting Group • Adil GUISSI, Middle East Regional Director - Egis • Thomas VANHEE, Partner - Aurifer Middle East Tax Moderator: Martin TRONQUIT, Managing Partner - Infomineo

Annual Report 2017-2018

Country Missions

| KENYA

In February 2018, the French Business Council Dubai & Northern Emirates organised a discovery mission to Nairobi for our members. During the 3-day program, they were able to have a deep insight into Kenyan economy, along with networking sessions with the Kenyan and French business communities in Nairobi. They also had B2B meetings to explore the potential of their products or sevices. This mission was organised in collaboration with the Dubai Chamber and its representative office in Kenya.

UAE-France Economic Forum

| PAKISTAN

In September 2018, the French Business Council Dubai & Northern Emirates organised a business discovery mission to Karachi. This mission gave the members of the FBC an insight of the Pakistani market and allowed them to explore business opportunities. Around 30 customized B2B meetings were held, along with site visits in Karachi and its close neighborhood and networking dinners with local business stakeholders. This discovery mission has been prepared in collaboration with the French Embassy in Pakistan and the Pakistan France Business Alliance.

Edition of the Working Together Forum

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Annual Report 2017-2018

Edition of the French Tech Dubai UAE Award

UAE-France Economic Forum

2018 FBC Gala Dinner - “Embracing Diversity “ The first UAE-FRANCE Economic Forum has been held on Thursday, 9th November 2017, in Zayed University in Dubai. This event has been organised by the Dubai Chamber of Commerce and Industry in collaboration with the French Business Council Dubai & Northern Emirates and the French Embassy in Abu Dhabi. Around 400 representatives of French and Emirati companies participated to the forum. This high-level Forum aimed to bolster bilateral economic relationship between France and the UAE. The event was structured with 3 different panels focused on the main pillars of the Expo 2020 Dubai: "Opportunity", "Mobility" and "Sustainability".

More than 1,100 guests, from local and international business communities, attended this 2018 edition, for a very special evening to "Embrace Diversity". Diversity and Inclusion have a particular resonance in the UAE where people of more than 200 nationalities live together peacefully. It is also in line with the vision of H.E. Sheikh Zayed Bin Sultan Al Nahyan and its vision of openness. The UAE is a country of reference in terms of Diversity and Inclusion. This subject has also been declared “national cause” by President of France Emmanuel Macron for his mandate, and is one of the major concern when it comes to do business. When chosing “Embracing Diversity” as base line for our annual Gala Dinner, we wanted to underline the importance of living, building and growing together. This evening was also a unique opportunity to showcase the French know-how of our sponsors and partners, and to demonstrate how we can support the strategy of the Federation. During the evening, Bodyo won the 2nd Edition of the French Tech Dubai UAE Award by FBC, given by H.E. Khalfan Belhoul, CEO of Dubai Future Foundation and H.E. Ludovic Pouille, Ambassador of France to the United Arab Emirates.

High-level industry experts, including Fetchr, DP WORLD, RTA, JC Decaux, RATP DEV, DEWA, Masdar, EDF and Engie Group, shared knowledge and insights, and discussed prospects for future cooperation in these areas between UAE and France. During the event, H.E. Hamad Buamim, President & CEO of Dubai Chamber of Commerce and Industry, H.E. Benjamin Griveaux, French State Secretary to the Ministry of Economy and Finance, H.E. Majid Saif Al Ghurair, Chaiman, Dubai Chamber of Commerce & Industry, H.E. Reem Ebrahim Al Hashimy, Minister of State for International Cooperation and Director General of Expo 2020 Dubai and H.E. Emmanuel Macron, President of France have underlined the importance and potential UAE and France have to work together. Among the several partnerships signed during the day, the Dubai Chamber of Commerce and Industry has signed a MOU with the French Chamber of Commerce Paris Ile-de-France with the support of the French Business Council Dubai & Northern Emirates aiming to enhance cooperation between the two organizations especially in the fields of entrepreneurship, innovation and economic exchange. H.E. Emmanuel Macron, President of France, closed this first UAE-France Economic Forum by reaffirming France commitment to strengthen the cooperation with the UAE, highlighting the importance of creating connections and bridges between our two countries.

Annual Report 2017-2018

More than 1,100 guests

attended this edition L'Orchestre de Chambre de France performed an exceptionnal concert during the dinner, offering the participants a rare moment of music with famous classical pieces as well as pieces composed especially for the occasion. L’Orchestre de Chambre de France is composed of 14 young virtuosos and defends a classical repertoire with vocation to represent France abroad. It is also destined to work with the new rising stars of classical music both nationally and internationally. The Gala Dinner was also a real gastronomic experience with more than 20 live cooking stations and talented Chefs from prestigious restaurants, who offered unique gastronomic experiences to the guests.

Annual Report 2017-2018

2nd Edition of the French Tech Dubai UAE Award by FBC

About the winner of the French Tech Dubai UAE Award by FBC 2018

The French Tech Dubai UAE Award is an excellent opportunity to highlight the vitality of the ecosystem and the French Tech, digital and entrepreneurial community of Dubai. This initiative is organized by the French Business Council Dubai & Northern Emirates with the support of French Tech Hub Dubai UAE members, Business France, BpiFrance, the French Embassy and the Consulate General of France in Dubai. KPMG is the official partner of the award and guarantees its impartiality. The Dubai UAE hub is the only hub in the Middle East, it has been certified by the French Government in 2016. With around 50 French SME’s and start-ups in Dubai evolving in the tech field, France is well represented in the UAE.

There were 8 start-ups finalists of the competition, evolving in different sectors, such as eHealth, Blockchain, Internet of Things (IoT), Smartcity, eCommerce, SAAS solution … 2CRSI is a French startup that designs and manufactures storage systems and servers for high-performance computing. Alain WILMOUTH - Chairman

ASWAT is building ZIWO, the coolest and smartest SAAS solution for companies, integrating super easily thanks to 200+ API, web services and readymade connectors. Renaud de GONFREVILLE - Co-Founder & CEO

BODYO helps communities to better take care of themselves to prevent serious illnesses through BODYO AI Health Stations and app training programs. Patrice COUTARD - Founder & CEO

Launched mid-2017, EYEWA is the first dedicated e-commerce eyewear specialist based out of the UAE, covering the Middle East. Mehdi OUDGHIRI - Co-Founder & Co-CEO

Bodyo has developed non-invasive AI Health Stations known as the AiPods, that are capable of measuring and monitoring blood pressure, blood sugar, fat mass, muscle mass, bone density, height, weight and hydration. Together, with an online platform, it’s made to collect and analyze your physical data to offer you the best solutions to thrive and live a healthy life. A full suite of proprietary connected devices are available for home use, and the Bodyo app is an aggregator for other leading waerables on the market, paring with them seamlessly for complete monitoring. The devices plan and track all health KPIs, nutrition, physical activity and sleep patterns to help you reach your full potential. Gain easy access to health, nutrition and fitness professionals expertise and the Bodyo community to keep you motivated, sharing your experience with friends, family or health care professionals, thriving towards health and wellness. More information on BODYO - visit bodyo.com

| TESTIMONIAL

“ FBC knowledge of the UAE market is unrivalled. They are dynamic and focused, capable of dealing with huge amounts of information and delivering for their labels within challenging timeframes. FBC has an incredibly smart, hard-working and flexible team of experts. The team helped us a lot. We were proud to receive the 2nd French Tech Award during the French Gala Dinner 2018. Valerie Allard-Latour, is focused and proactive. She also guided us during our company set Patrice COUTARD up in the region. A special thanks to Agnès Lopez Cruz, Managing Director of the FBC, and Founder & CEO BODYO all the health committee.”

HELLO CHEF simplifies cooking. Customers receive easy recipes for delicious dinner ideas with the fresh ingredients they need to cook themselves at home. Olivia MANNER - Owner Founder & Co-CEO

LUMEN AT WORK is an innovative LED Lighting design, engineering and supply company. In 2017, LUMEN AT WORK developed a world-class innovative Smart City product.

Francois JARROSSAY - CEO & Founder

POCKERO is a blockchain based decentralized peer to peer marketplace for everyday services. POCKERO is your personal Pocket Hero ! Alex RIGAUD - Founder & CEO

SIGFOX is a world leading provider of global, simple, cost-effective and energyefficient connectivity and services for the Internet of Things (IoT). Nicolas ANDRIEU - Managing Director, Middle East & Africa

Annual Report 2017-2018

The French Business Council Dubai & Northern would like to thank the jury members, from left to right: Karim SOUID, Marc FLESCHEN, Lina BRUNEL, Patrick THIRIET, Matthieu GUINARD, Emmanuel BRECHARD, Yann DE SAINT VAULRY, Hamza BELGOURARI.

Annual Report 2017-2018

2018 Working Together Forum In September 2018, the French Business Council Dubai & Northern Emirates, in partnership with the French Business Group Abu Dhabi, organised the 3rd Edition of the "Working Together Forum". It is an effective platform for companies wishing to explore and develop their existing business opportunities.

This event consists of a series of meetings between multinationals and SMEs, lasting 20 minutes each. This event was organized in partnership with the French Business Group Abu Dhabi, Emirati and French authorities and is followed by a networking luncheon. Launched in 2016, a total of 254 meetings were held for this third edition, with an opening keynote from Mrs. Raja Rabia, General Consul of France to Dubai The focus on Digital and Innovation was a great success too, with the presence of start-ups such as Bodyo, Effilab, Iconiction, 2CRSI, Buzzeff... Moreover, 22 MNCs assisted to the event, such as Chalhoub, Schneider Electric, Total, Dubai South, AccorHotels, Air Liquide, Renault, Sodexo, or MPH Global to name a few, which met more than 30 SMEs and start-ups.

THE BENEFITS of the Working Together Forum

For SMEs / entrepreneurs • Meet up to 8 large groups (20 minutes each) in one morning, • Exchange with large groups to benefit from their experience, • Raise awarness of your business among multinational companies, • Develop your professional network.

For large groups • Benefit from the innovative strengh of French SMEs and start-ups, • Access a broad range of products and services that fit your needs, • Expand your CSR impact through citizen approach experience sharing

“These persons we met during this event were the decision makers and we could present our moving services directly to them, or allowed us to be in touch with the decision makers in their organizations. In the next following days, we had already 3 fruitful meetings.” Christine Rizzato-Corcodylos Business Development Manager - Dubai Office Grospiron International

“What an efficient business morning ! UPS was delighted to sponsor the Working Together forum organized by FBC Dubai. Athar Khan, UPS Customer Solutions Manager, and Tarek Solimane, FBC VicePresident, recognized the SMB’s ambitions to grow their businesses” Maud Gaspard Public Relations & Communications Indian Subcontinent, Middle East, Africa District UPS 38

Annual Report 2017-2018

6,000

av. monthly users on

FBC website

9,000

contacts in database

bi-annual magazine

Sponsorship Services

FBC Communication Tools

E-Newsletter - The FBC Link

French Tuesday

Meet the key corporate players of the French Business Community in Dubai. Attending the French Tuesday events are the perfect way of getting to know people interested in doing business with or within the French Business Community in Dubai, and to develop valuable business relationships in a friendly atmosphere. Frequency: Every first Tuesday of the month Target audience: Members / Non-members (typically 170 to 250 attendees for regular French Tuesdays and Special French Tuesdays respectively).

Event of the Month

The major event of the month for the French Business Community in Dubai and Northern Emirates.

The FBC Link is the monthly newsletter of the French Business Council Dubai & Northern Emirates. It informs members and non-members of the latest FBC news (upcoming events, activities, members' news...). The top online banner is included in the "French Tuesday" sponsorship package. Frequency: Monthly Target audience: Members / Non-members - around 9,000 contacts Opening rate: 20%

Social Media

The French Business Council monthly events offer knowledgeable insights into legal, economic, financial and social topics in the Emirates and accross the Gulf region. The French Business Council is pleased to welcome first class speakers of a high standard who share their expertise and experience.

The French Business Council Dubai & Northern Emirates is active on four different social media platforms, offering a wide range of information, news, events, photos galleries...

Target audience: Members / Non-members (80 to 100 guests).

Frequency: Weekly Target audience: around 10,000 followers accross all social media platforms

Sectorial Committees

@French Business Council Dubai @ French Business Council of Dubai and Northern Emirates @fbc_dubai @fbc_dubai

Best practices and common projects - 7 committees to share knowledge and experiences. Members who share similar interests or work within the same industry exhange information and develop common solutions. The purpose of these secorial committees is to exchange views on the market, give and receive advice to create synergies between members, and build on the French know-how and reputation. These committees are as well a good opportunity to support the French-Emirati relationship. Frequency: Two per year for each committee Target audience: Members / Non-members working within the same industry (50 to 80 guests).

Website

Through the French Business Council Dubai & Northern Emiratesâ&#x20AC;&#x2122; website, members and non-members have easily access to the FBC calendar, members news, information on the FBC, but also access to the FBC team contacts details. Members can also enjoy exclusive offers. Frequency: Weekly Traffic: average 6,000 users monthly

Directory Launch

A very special French Tuesday dedicated to our most famous annual publication The French Business Council Dubai & Northern Emirates Directory is recognized as the unique reference for people interested in doing buisness with or within the French Business Community in the UAE. Every year, the Directory Launch event is a great opportunity to meet the FBC members and to benefit from outstanding exposure in a private venue via exclusive branding opportunities.

FBC Directory

The French Business Council Dubai & Northern Emirates edits every year its annual Directory providing details of the FBC members and general information about France and the United Arab Emirates. It is a comprehensive networking and marketing support, where members can also advertize. The Directory is only distributed to FBC members.

Frequency: One per year, in March Target audience: Members / Non-members (250 to 300 guests)

Annual Gala Dinner

The main annual evening gathering the French and international business community The French Business Council Dubai & Northern Emirates organises every year its annual Gala Dinner, a night of networking opportunities with a great culinary experience and entertainment.

Frequency: Yearly Target: All FBC members

Target audience: Members / Non-members (900 to 1,100guests) 40

Annual Report 2017-2018

RECOGNITIONS

FBC Insights Magazine

FBC Insights

CCIFI Network Awards 2018

The Magazine of the French Business Council Dubai & Northern Emirates In April 2018, the French Business Council launched its first magazine, FBC Insights magazine. Our magazine brings together: • Recent news from FBC members, • A complete file on an economic or social theme with featured articles, • Interviews and articles on French, local and international personalities and companies, • News of the chamber and its partners. Two editions of the FBC Insights have already been published: - Issue #1- Spring 2018 - D iversity & Inclusion means Business - Issue #2- Autumn 2018 - France on the Road to Expo 2020

Every year, the network of French Chambers of Commerce Abroad rewards the best performing chambers among the network. The FBC won the « 2018 Best Performing French Chamber Award » in the Large Chamber category. We also congratulate the other winners for their awards: • French Chamber of Commerce in India (IFCCI) as "Best Performing French Chamber Award" in the Medium Chamber category • French Chamber of Commerce in San Diego for its Business Center "Oui Start" • French Chamber of Commerce in Singapore for its Mentoring Program • French Chambers of Commerce in ARA, Germany and Switzerland : Best Collaboration CCI - CCI FI : for their collaboration on recruitment of companies in ARA region Dubai Quality Appreciation Award On Tuesday April, 24th, 2018, the French Business Council Dubai and Northern Emirates has received the Dubai Quality Appreciation Award for Representative Entities, presented by HH Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, and HH Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Chairman of the Mohammed bin Rashid Al Maktoum Knowledge Foundation.

One special edition has also been published on the occasion of the visit of the French President Mr. Emmanuel Macron about France-UAE Economic Relations.

Press Room In 2017/2018, the French Business Council Dubai & Northern Emirates has strongly developed its presence in the press. More than 40 articles were published about different events of the FBC (country mission to Pakistan, Gala dinner, DED Award, Business Center...), in different local and international press magazines and newspapers, including CEO Middle East, Gulf News, Al-Ittihad... It has definitely enhanced the FBC awarness and spread its image and activities to a wider audience.

This award was given during the Business Excellence Awards Ceremony held on Tuesday, 24th April 2018 at Dubai Opera in front of 2,000 attendees. The Dubai Quality Award is an initiative created by the Department of Economic Development (DED) to promote quality and excellence. It provides organizations a benchmark performance tool and document existing gaps, but also give a framework to ensure that all different initiatives are pulling in the same vision. The category dedicated to business councils and groups, from which the French Business Council has been awarded, looks at how the organization engages with their members and offers addedvalue. About the Dubai Quality Award The Dubai Quality Award, initiated in 1994, organized by the Department of Economic Development (DED), is based on the Excellence Model used by the European Foundation for Quality Management (EFQM). This model provides a holistic framework for organizational excellence. The Dubai Quality Award is presented to organizations from different sectors of the economy, such as manufacturing, service, tourism, construction, finance, professional, healthcare, higher education and trade.

Annual Report 2017-2018

Oud Metha Road, 18th Street P.O. Box 25775, Dubai , United Arab Emirates Telephone - +971 (0)4 312 6700 Email - fbc@fbcdubai.com www . fbcdubai . com