How to present november 2013 edition

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NOVEMBER 2013

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IN THIS ISSUE Marcia Wieder (Speaker USA) shares her tips for professional presenting Where does the Q&A actually go? Kick those presentation nerves once and for all! OK? BASICALLY OBVIOUSLY and other presenting shockers! The Double Knot Principle How to STOP Blushing People who lack a capacity for CHANGE www.michellebowden.com.au

PLUS: Success Stories AND... Impromptu Speaking Tip

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DIARY DATE

Michelle’s Update

INFLUENTIAL PRESENTATION SKILLS MASTER CLASS (2-day Public Program) Join Michelle at her next public Master Class: SYDNEY November 12-13 December 3-4 February 18-19 MELBOURNE March 18-19, 2014 BRISBANE April 15-16, 2014 CANBERRA November 18-19 this year! To register or chat about your specific needs please email: michelle@michellebowden.com.au

WHO IS MICHELLE BOWDEN? Michelle is an expert in influential presentation skills in business. She has run her 2-day Influential Presentation Skills program over 630 times with many thousands of people and she’s been nominated for Educator of the Year for 5 years running. Michelle is one of only 35 Australian females who is a Certified Speaking Professional the highest designation for speakers in the world. For a list of Michelle’s clients please go to: www.michellebowden.com.au www.michellebowden.com.au

Welcome to the November issue of How to Present! This month is packed with articles to assist you to communicate with greater confidence & influence at work.

And we are super lucky to have the amazing Marcia Wieder all the way from the USA on our cover. Marcia is committed to changing how we think, speak and act upon our dreams. The author of 14 books, Marcia has appeared on Oprah, the Today Show and was featured in her own PBS-TV show called Making Your Dreams Come True. As a columnist for the San Francisco Chronicle she urged readers to take “The Great Dream Challenge.” Marcia is a member of the Transformational Leadership Council along with thought leaders Jack Canfield and John Gray. As past president of the National Association of Women Business Owners she assisted 3 US presidents and serves on the advisory board for the Make-A-Wish Foundation. She is AMAZING!!! You’ll love Marcia’s tips for presenting in business. PLUS I’ve shared some of my tips on how to Kick those Presentation Nerves once and for all, plus my tips for better placement of the Q&A session in your meetings and business presentations and how to STOP Blushing! I’ve also started a new section that will help you with tips for Impromptu Speaking I hope you enjoy this new feature. Ken Warren helps us better manage People who lack a capacity for change, Jan Terkelsen gives us a few tips for those times when you don’t feel good and David Penglase teaches us his Double Knot Principle. Plus of course we have our usual inspiring success stories. Please consider purchasing your team a copy of my book, How to Present as a Christmas gift. It’s an incredible way to up-skill them and achieve greater success in 2014. For now, please grab yourself a ’cuppa’, put your feet up and have a read! And most importantly, make sure you put the invaluable advice into immediate action so you see some fast results. Happy Presenting!

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Michelle Bowden’s Proven Presentation System 7KH XOWLPDWH JXLGH WR SUHVHQWLQJ \RXU LGHDV DQG LQĂ€XHQFLQJ SHRSOH using  techniques  that  actually  work Do  you  get  nervous  when  presenting  at  work? Do  you  want  to  showcase  your  knowledge,  LQĂ€XHQFH SHRSOH DQG DFFHOHUDWH \RXU FDUHHU" Would  you  like  to  learn  the  secrets  of  successful  speaking,  communicating  and  presenting? How  to  Present  UHYHDOV KRZ \RX FDQ EH D FRQÂżGHQW FOHDU DQG LQĂ€XHQWLDO SUHVHQWHU HYHU\ WLPH 3UHVHQWDWLRQ skills  expert  Michelle  Bowden  shares  her  internationally  proven  13-­step  system  to  exceptional  presenting,  starting  with  analysis  (plan  what  you  would  like  to  achieve),  then  design  (put  your  presentation  together)  and  delivery  FRPPXQLFDWH \RXU PHVVDJH IRU UHVXOWV Whether  you’re  presenting  or  speaking  to  one  person  or  thousands,  this  is  the  essential  guide  to  becoming  an  RXWVWDQGLQJ SUHVHQWHU

How  to  Present  will  help  you: ‡ 0D[LPLVH \RXU LPSDFW LQ PHHWLQJV ŕŻ˜FRQIHUHQFHV DQG FRQYHUVDWLRQV ‡ 0DQDJH \RXU QHUYHV VR \RX IHHO ŕŻ˜ŕŻ˜FDOP DQG FRQÂżGHQW ‡ (QJDJH \RXU DXGLHQFH DQG PDVWHU      the  art  of  persuasion  Â‡ 'HOLYHU \RXU PHVVDJH FOHDUO\ DQG      with  authority  Â‡ &RPPDQG DWWHQWLRQ DQG DFKLHYH      your  goals! Â

There is no other book on the market like this that will take you step-by-step through the process of successful presenting. — Steve Weston, Managing Director of Retail Lending, UK Retail and Business Banking division, Barclays

it now! Purchase your copyBuyhere

553 $8' 1=' _ $YDLODEOH LQ SULQW DQG HERRN IRUPDWV

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SUCCESS STORIES! SANDRA GALLAGHER TRAINING FRAMEWORKS MANAGER IAG

1 hour. In addition I have MC’ed work related events for up to 70 people. What prompted you to attend Michelle's Influential Presentation Skills program? I attended Michelle’s program a few years back when I moved into Leadership. I am fortunate enough to work for an organisation who supports individual development and I wanted to build my confidence in preparing and delivering presentations. Particularly because my audience varies I saw this as an opportunity to not only build my confidence but to engage and relate to the audience. How did Michelle's program change your attitude to presenting in business?

Sandra works in the Financial Industry and has a background in Learning & Development. Sandra commenced her career as a Claims Consultant and over the years held a variety of roles before moving into Leadership, where she now leads a team of specialists who look at process improvement, Training Frameworks and developing and designing support tools for Leaders to deliver effective communications to their teams. What kind of presenting do you do at work?

Michelle’s program helped me to consider my audience and the What’s In It For Me (WIIFM) aspect. Everyone is busy and time is precious so I want to make sure whatever message I am presenting is clear and concise. Michelle’s program gives great insight into this with her ‘It’s not about me, it’s about the audience’ and this is something I continuously remind myself when building and delivering presentations. In general, what positive outcomes have you achieved from improving your presentation skills? The most positive outcome is my confidence level. Michelle’s program does talk about managing stress and I definitely took key components from that topic which I believe has helped build my confidence, particularly when presenting to Senior Leaders.

The presentations I conduct range from workshop facilitation to Senior Management presentations. The duration varies depending on the topic, but generally facilitation can be 1 hour to 1 day and the presentations are 30 minutes to

Another positive outcome is preparation. I take the time to prepare for the presentation, not just content delivery but also the room set up and environment, where possible the audience background and small things like stationary (pens, post it note, highlighters etc.)

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SUCCESS STORIES! (CONT.) In what specific ways have your presentation skills improved since completing Michelle's training? I recently facilitated a workshop on the theory side of ‘Coaching’ with 14 attendees. I had not facilitated a learning program for some time and felt some nerves. At the end of the 2 hour session, two of the attendees approached me and thanked me for being an engaging facilitator and sharing examples that they could relate to back in the workplace. The next day, I opened the session by asking what key takeouts they remembered from Day 1 of the program, the responses were overwhelming as they remembered so much. It made me feel great that I had delivered a worthwhile session which the audience could related to. What were your top three take aways from Michelle's program? 1. Prepare – use the tools provided to structure your presentation. Know your content and if possible your audience. Make sure you have some contingencies in the event something does not work.

2. Practice – Do not underestimate the importance of practicing. Do so in front of a ‘pilot’ group or at home in front of the mirror if that helps! Make sure you use body language and tone of your voice to emphasis key points. 3. Resources - Use a variety of resources to keep your audience engaged. Flip chart, PowerPoint, handouts, activities, post it notes, props... it’s vital to use whatever you can think of to keep the audience interested and get your message.

TESTIMONIAL about Michelle’s training FROM: JULIANNE DOWLING, DIRECTOR, ASSET PR "Michelle is the go-to girl for presentation training in Australia, and has many testimonials to show for her experience and talent in this regard. She offers some terrific free resources on her site, and I found her workshop served as an invaluable refresher. These days, most managers can't afford NOT to work on their pitching and public speaking skills so here's a tip, just click on: www.michellebowden.com.au." For more information on Michelle’s coaching or training go to www.michellebowden.com.au

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KICK THOSE NERVES ONCE AND FOR ALL! BY MICHELLE BOWDEN Most people feel very anxious or nervous before important presentations. For many people, this anxiety can extend to formal team meetings or presentations to colleagues, even if such events occur regularly. If you are one of the many people who feels nervous before a presentation, you will probably know that this nervousness can present itself in a variety of different forms. Symptoms can be as mild as sweaty palms, a dry mouth, blushing or a thumping heartbeat, through to physical illnesses such as the shakes, vomiting or diarrhoea (to name just a few!). No wonder public speaking is considered to be up there with some of the greatest fears in the world! These awful symptoms can significantly reduce the amount of enjoyment you derive from communicating at a high level with others. Well it’s time for some good news. Presenting can be fun! Managing nerves is mostly to do with your approach, regardless of whether you are presenting at work or to a huge conference audience. Fight or flight In 1915 the concept of fight or flight was developed by Dr Walter Connon to describe an animal’s response to threat. Essentially you can think of it like this: when you are faced with stress (presenting is very stressful for many people) you have two choices: 1. Fight it. You can fight it, in other words, you can soldier on and push through your discomfort to beat the feeling. If you fight, you can make the most of the opportunities that present, and step up and be heard so people know what you are capable of.

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2. Run away. You could choose to flee, that is, you could run away, avoid presenting, and delegate the job to a colleague. If you flee you will avoid the conflict, but you will also pass up the chance to showcase your professional expertise so no one will know what you actually think or feel about the subject and you may find yourself being passed over for future opportunities. Couple this understanding of fight or flight from Dr Connon with a concept described by Dr Hans Selye, who discovered and documented the fact that as humans we experience two main kinds of stress. Dr Selye called these two types distress and eustress. Distress is the bad or negative kind of stress that weakens and disables you. Eustress is a positive or good stress that enables you and makes you powerful. The main way to turn your distress into eustress is to use the power of your mind and your self-talk, and reframe in your mind that you are a strong and confident presenter and you will do a great job today.

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KICK THOSE NERVES ONCE AND FOR ALL! (CONT.) Don’t even think about picturing your audience naked! You can use a number of excellent techniques to reduce your nerves and increase your enjoyment when presenting, and they don’t include imagining your audience naked! What a laugh! I’ve been told stories time and time again of presenters who were told by their boss to imagine their audience naked, and they either froze on the stage or felt more nervous than ever. In fact, unbelievably I overheard a mother advising her 5 year old to imagine everyone naked (this was the best advise she could think of I suppose) at the local school public speaking competition this year - OMG! Imagining your audience naked won’t work, so don’t do it! There is no single magic formula or short cut that is a panacea for a lack of confidence when presenting. If you feel you are lacking in confidence, let me tempt you towards increasing confidence by briefly touching on some of the tips for developing more confidence when presenting. It’s time to consider a change of approach. Begin by writing a slogan in big letters:

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IT’S NOT ABOUT ME. IT’S ALL ABOUT THE AUDIENCE! And then try the following tips: 1. 2. 3. 4. 5. 6. 7.

Analyse your audience Structure your message Breathe deeply using your diaphragm Relax your muscles Focus fully on the audience Use the power of your mind Get feedback

Taking steps to eliminate your limiting beliefs, being yourself, and actively seeking positive feedback is also important. You will also better manage presentation nerves if you understand your audience, prepare thoroughly, rehearse, warm up your mind, voice and body, and connect with your audience by extending the self and using what is known as ‘whites of the eyes’ eye contact. For more information on how to do all these things and present at work with confidence, clarity and charisma please consider attending one of my 2-day Persuasive Presenting Master Classes. www.michellebowden.com.au

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PEOPLE WHO LACK A CAPACITY FOR CHANGE BY KEN WARREN “If you don't like something, change it. If you can't change it, change the way you think about it.” Mary Engelbreit, Children’s Illustrator It has certainly been my experience that the great majority of people, with a reputation for being ‘difficult’, are capable of change. They may not get there easily, but change is possible. However, there are some individuals who simply refuse to change or have significant barriers that limit their ability to change. The real benefit of being able to recognise those who are unwilling or incapable of change is that it allows you to use your energy more constructively elsewhere. Here are some indicators to help you form an opinion as to whether a particular person lacks a capacity for change:

perhaps lack the insight, motivation and ability to effect ongoing change. No need to change behaviour: There are some who who lack self-awareness and maintain beliefs that are not supportive of change with their behaviour, only the behaviour of others. Such beliefs are called ego-syntonic, where they see their entirely inappropriate behaviour as entirely appropriate. For example: Someone who speaks very disrespectfully to a colleague might say, "I'm not being disrespectful. I'm the only one with guts enough to tell them how it really is!" While this is a very human condition (to think that it is only other people who need to change), it is still possible for most people to eventually change. if we can appeal to their goodwill or give them time to think.

History: A person who has a long history of p ro b l e m a t i c behaviour or difficult relationships may well be indicating one of three things: That they have had a bad run of relationships, have been stuck in some problem patterns of behaviour with the wrong assistance being offered, or www.michellebowden.com.au

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PEOPLE WHO LACK A CAPACITY FOR CHANGE A lack of empathy for others: Empathy can give us motivation to adjust our behaviour. We see the impact our behaviour has on others and we adjust accordingly. Unfortunately, there are some people with personality disorders, organic brain injuries, or other conditions where empathy is very difficult, if not impossible, for them. Rigid, irrational beliefs: People who lack a capacity for change often have rigid, irrational beliefs. There is only one way to see a situation - their way. If others suggest another perspective, it is discounted, argued against, and resisted. Yes, there are times when we all think we are right and argue against another's perspective. The difference is that those who are unlikely to change never move from this place. They maintain what I call a perverse perspective and view others' way of seeing things as wrong, biased, or swayed by others, despite the evidence. Hidden agendas: Sometimes, their words may be saying that they are willing to do their part to help things to improve, but their actions, over time, are giving a different message altogether. Their hidden agendas may simply be unstated. Other times, they are completely oblivious to the psychological needs they are attempting to meet and the direction their choices are taking them. Keep in mind, that human beings are often wrong when guessing the intentions of others. Here are some strategies to help people want to change: 1. Put protective measures in place: This strategy is relevant only for those who are acting in hurtful, abusive ways and for those with harmful, hidden agendas. Examples of protective measures at work are keeping written records of your interactions with that person and their behaviour, not disclosing to that person information which makes you vulnerable, www.michellebowden.com.au

and having your computer password-protected. If the behaviour is particularly awful, your company HR team will be able to advise you on your company grievance and performance management protocols. Move them into a role that is a better fit: If someone really is incapable of the changes that are required, then it is management's job to help this person find a role that is a better fit for their strengths. Sometimes this role is in another team. Other times, the role that is a better fit is outside of their current place of work. While it is not always easy to move people on, the cost of putting up with the status quo may well be greater. Here the records you have kept about the behaviours that have concerned you, and the actions you have taken to turn things around, will put you in a stronger position to influence Human Resources and senior management to take action. Please remember that for many people you think are ‘difficult’ are probably just different or are unhappy about something at home or work. Your job is to find a way to work in well with them and to help them with those things they are unhappy about, if they are open to this. And, as with everything we do, there always needs to be a backup plan for those times when our approach is not helpful or the problem behaviour continues. On most occasions, the continuation of their difficult behaviour is simply feedback, letting us know that we need to change our approach. Ken Warren is a Relationships Specialist who helps teams to perform at their very best. Check out all of his FREE resources at www.positivepeoplesolutions.com.au

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IMPROMPTU SPEAKING TIP #1 BY MICHELLE BOWDEN Ever had to speak “off the cuff” on an impromptu situation? Did you freak out?

Tip #1: If you want to give an impromptu speech about a friend at a party, divide your remarks into past, present and future:

Itʼs a very different skill to presentation skills because great presentation skills are all about understanding your audience; structuring your message cleverly and crafting linguistic devices throughout to increase your persuasiveness; and then rehearsing. You canʼt really do too many of these things expertly “off the cuff” unless youʼve had a good amount of practice at them over an extended period of time.

PAST: “From the time Flossy was born 22 years ago, she could goo, ga, cry, smile and talk!” PRESENT: “Sheʼs turned into a beautiful girl who each of us loves dearly and we know how important her dreams and goals are to her…” FUTURE: “In 10 years from now sheʼll have her own talk show in LA and be ruling the world and I know all of us will be her cheer squad.”

Hereʼs the great news....thereʼs a heap of tips you can use and Iʼm going to feature them over the next few issues.

Remember to smile, connect with peopleʼs eyes and feel the emotion you want your audience to feel - it will be contagious! Happy Presenting!

OK?, BASICALLY?, OBVIOUSLY?, ALRIGHT? AND YOU KNOW? BY MICHELLE BOWDEN Most of us have got really annoying filler words. A friend who attended Toastmasters mentioned to me that she was given excessive feedback about the number of times she said “um” in her presentation. “Um” is often something that your audience would prefer you didn’t say. And actually, there are some other words that would be good to try and avoid as well as “um”. These other words can cause your audience to disagree with you. It’s a good idea to be careful because you want your audience to be in rapport with you for as much of your presentation as possible.

encourages them to start looking for other parts of your message that might be inconsistent or inaccurate in some way. What should I say instead of these words? Consider replacing these words with a pause and a diaphragmatic breath. Eventually you will find you eliminate this habit when you speak. Good luck eliminating these words from your business presentations. Happy presenting!

Certain words should be reduced if you want to reduce the likelihood that people will disagree with your point of view. They are: ‘OK’, ‘Basically’, ‘Obviously’, ‘You know?’, and ‘Alright?’ When you say words such as these, it’s possible that some people in your audience will say, ‘no it isn’t!’ or ‘no I don’t!’, and it www.michellebowden.com.au

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CONFIDENT SPEAKING VOCALS–AUDIO

A confident, persuasive speaking voice lies within you! Many of us know someone who has a strong, rich, resonant voice. Maybe it’s an actor like Sean Connery or Cate Blanchett. At some point you may have found yourself wishing that you could enhance your vocal quality and projection so you were more compelling, influential and persuasive when speaking in meetings, persuading your manager, or selling to your clients. Well you know it’s possible, and it’s easy! Creating a rich, resonant influential voice is all about warming up your voice, and this CD will take you through the warm-ups that actually work one by one. Enjoy!

HOW TO PRESENT–TIPS FROM THE MASTERS–AUDIO SERIES

Fast-track your presentation and speaking skills success by discovering the presentation secrets of 14 of Australia’s top conference keynote presenters. What would be possible for your career and income if you absorbed the wisdom of Australia’s top speaking professionals and could learn from their tips and their mistakes? Well, now you can in this series of insightful interviews by Australia’s #1 Presentation Skills Expert–Michelle Bowden. Learn critical presentation tips from the amazing: Amanda Gore, Lisa McInnes-Smith, Glenn Capelli, Alan Parker, Siimon Reynolds, Rodney Marks, Sam Cawthorn, Marty Wilson, Terry Hawkins, Dale Beaumont, Catherine DeVrye, David Penglase, Avril Henry and Bruce Sullivan.

EXCEPTIONAL PRESENTATION DESIGN–DVD

You can design an exceptional presentation in a minimum amount of time! Imagine how helpful it would be if you could have your very own coach taking you through the design process for an exceptional presentation. That’s exactly what this DVD is for! If you have a presentation to write, simply play this DVD and Michelle Bowden will coach you through the design of an exceptional presentation from beginning to end. It couldn’t be simpler! An ideal accompaniment to Michelle’s book How to Present, you’ll be reminded how to identify the purpose of your presentation, analyse your audience and design a powerful message that influences your audience to change their thinking and/or behaviour using techniques that actually work!

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THE DOUBLE KNOT PRINCIPLE BY DAVID PENGLASE For many years now I have become an advocate of process. I even termed the concept of the 'structure-flexibility' paradox....the more structure you have, the more flexible you can be.....focused flexibility. What got me thinking about this was watching some other runners during a recent long distance training run have to stop to retie their shoe laces. I'm a big believer of the double knot. It gives me the confidence that I won't have to stop and retie my laces - one less thing to worry about and keeps me focused on finishing.

on our clients wants, needs, problems and opportunities and making a serious and genuine effort to make their lives better in some way. So tie up the loose ends, get focused on activity management, look for value that your clients don't expect and focus on finishing and achieving the sales targets. David Penglase is a professional conference speaker and author of Intentionomics (Amazon top 10 best-seller in categories of business health and self-help inner child). Visit http://intentionomics.com or phone +61 2 9529 6201.

Applying the double-knot principle to sales The double-knot principle in sales is all about process. Having and practising a sales process. It's about planning and sticking to your sales call activity management. It's about getting back to the basics of working on the four core elements of sales success - (1) Find Clients (2) Win Clients (3) Keep Clients and (4) Manage yourself to do the other three things consistently. While your competitors might be digging in and blaming the economy or finding whatever other excuse they might have for not achieving their sales targets, it's a great time for us to step up and claim our sales success by focusing www.michellebowden.com.au

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DON’T PUT THE Q & A SESSION AT THE END OF YOUR MEETING OR PRESENTATION EVER AGAIN! BY MICHELLE BOWDEN Most of us are pleased to answer questions in our meetings. What we don’t want is for people to interrupt us at the wrong moment and cause us to lose our train of thought. Personally I enjoy having questions whenever the audience wants to ask them. I know that when I’m in an audience if I have to wait until the end to ask the questions I’m likely to forget it altogether and never ask it. Shame! So if you’re comfortable having people interact with you throughout then go for it. If, on the other hand, you would prefer to control when questions occur so you can maintain your momentum I suggest you place them in the middle of your closing section in your presentation. The reason for placing your Q&A in the middle of your close – and not at the very end is that sometimes, as you probably know, audiences can take you off track with their questions. Whether you actually choose to answer these side issue questions or not, your audience’s attention will divert from your main message to the issues raised by the person asking the question. They’ll stop thinking about your important key message and focus on what the question asker has said – taking them off track.

this action. You want to end with the final word. If you end with the final word, you’ll be more likely to have embedded your point and your audience will leave thinking about what you’ve said. I suggest you open for questions and allow them to go wherever the audience wants. Then once the Q&A is finished you must have the final word. I suggest you repeat the negative and positive consequences. In other words, tell the audience what will happen if they don’t do as you suggest, what will happen when they do, and then close with a short, sizzly closing statement – the final word. Happy Presenting! Michelle Bowden is Australia’s presentation and influencing skills expert. If you are anxious or unsure about your ability to p r e s e n t a n d i n fl u e n c e v i s i t www.michellebowden.com.au

When you are the presenter, you don’t want your question askers to finish your presentation for you. What you want, is for your audience to be really clear about what you want them to do and the positive and negative consequences of

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STOP THAT BLUSHING - YOU’RE EMBARRASING ME! BY MICHELLE BOWDEN Are you are someone who even blushes at the thought of blushing? Wikipedia says the following about blushing: “Some people are overly sensitive to emotional stress. Given a stimulus such as embarrassment, the person's sympathetic nervous system will cause blood vessels to open wide, flooding the skin with blood and resulting in reddening of the face. In some people, the ears, neck and upper chest may also blush. As well as causing redness, blushing can sometimes make the affected area feel hot.” Can you relate to this? I work with lots and lots people who are so worried about blushing that they blush! If this is you or a friend you know, here are some

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tips for you to use or pass on: Exercise on the morning of the presentation. Just before the event try some meditation or listen to a calming CD like Paul McKenna’s I Can Control your Stress Wear a colour that doesn’t emphasise your reddening face just in case it happens despite you. Stop caring about the blushing – the more you fuss, the worse it’s going to get! Switch your focus from yourself and your embarrassment to your audience and their needs – look them in the whites of their eyes and remember you are here for them not you! Happy Presenting!

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IF YOU DON’T FEEL GOOD TRY THIS... BY JAN TERKELSEN Get clear about how you want to feel. Most of us are very clear about what we don’t want, yet when asked, “What do you want?” we get stuck. Follow your energy. What are you being drawn to do and how does that make you feel? Focus on what you want.

any situation. How did I contribute to this? What can I learn from this? If you are going through challenges, what constructive strategies could you use to feel good? www.janterkelsen.com

Have a dream or a goal that excites you. Learn you can’t control everything. Your job is to step forward in the general direction of your dreams and goals. Do what you can with what you have, in the moment. Surround yourself with inspiring people, books and resources – these are great sources of nourishment, inspiration and creativity. Learn to be your biggest cheerleader and wisest coach. This takes practice. One of the best ways to practice this is to ask 2 questions in

FREE BOOK GIVE AWAY LIFEʼS LITTLE TOOLBOX BY NILS Ever feel like life should come with its own personalised repair kit? You know a set of tools designed for mending the bumps and scrapes we pick up along the way? Well Nils Vesk has put one together especially for you! Life’s Little Toolbox® the Book or his workshop can help you find the perfect tools to you’re your specific problem. To claim your very own copy of Life’s Little Toolbox be one of the first 5 to email michelle@michellebowden.com.au with the words Life’s Little Toolbox in the subject line. www.michellebowden.com.au

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YOU

IS IT TIME IMPROVED YOUR PRESENTATION SKILLS? COME JOIN ME! Dramatically improve the way you present and influence. Attend one of my Persuasive Presentation Skills programs.

then practice, then learn something then practice…

It’s a life changing experience!

Risk free approach to a subject most people find ‘daunting’!

Risk free - 100% moneyback guarantee. Endorsed by thousands of people from over a hundred corporations around Australia. Interactive and personalised. Facilitated by Michelle Bowden who has over 18 years experience running her programs and who has been nominated for Educator of the Year for the last 4 years. Absorb yourself in a generative and experiential approach. Learn something

Group sizes are limited to only 10 people per program.

Plenty of time for you to get personal one-on-one time with Michelle’s during the program. Address your specific, personal needs. Learning with lots of laughter. Techniques are embedded so you remember them decades later.

SYDNEY DATES: November 13-14 December 3-4 February 18-19 March 25-26 April 8-9 May 27-28 BRISBANE: April 15-16, 2014 MELBOURNE: March 18-19, 2014 **CANBERRA: November 18-19 this year!

To chat about your specific needs or receive more information please email Michelle directly: michelle@michellebowden.com.au

There’s no need for you to be nervous or miss a career opportunity ever again!

TESTIMONIAL about Michelle’s training FROM: ADAM VOIGT, DIRECTOR, ADAM VOIGT EDUCATION SERVICES "I read Michelle's "Don't Picture Me Naked" in preparation for speaking as a School Principal. It made all the difference and my confidence, preparation and outcomes skyrocketed. I now speak publicly myself and made the brave step into providing service to schools through Real Schools. Michelle's work gave me the impetus to take a step I might not have otherwise. And I know that leaders at the School are still using Michelle's book in doing a great job to reach their community. Thanks Michelle." **The revised edition of Don’t Picture me Naked is called How to Present (Wiley). For more information on Michelle’s coaching or training go to www.michellebowden.com.au

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TIPS FROM A PROFESSIONAL SPEAKER MARCIA WIEDER CEO, FOUNDER DREAM UNIVERSITY 3. Mastery is about nuance and nuance is about range so develop the ability to use your body, voice, gestures, everything to be congruent and interesting.

4. Everything you have lived through has made you uniquely you BUT don’t tell a story while you’re still bleeding from it.

5. When telling a story, teaching, or setting up an exercise, always provide context by stating what you’re doing, and why your audience should care.

6. Create intimacy even with thousands of Marcia Wieder is committed to changing how we think, speak and act upon our dreams. The author of 14 books, she has appeared on Oprah, the Today Show and was featured in her own PBS-TV show called Making Your Dreams Come True. As a columnist for the San Francisco Chronicle she urged readers to take “The Great Dream Challenge.” She is a member of the Transformational Leadership Council along with thought leaders Jack Canfield and John Gray. As past president of the National Association of Women Business Owners she assisted 3 U.S. presidents and serves on the advisory board for the Make-A-Wish Foundation. Here are Marcia’s top 10 tips for being a great speaker:

1. Remember a motivator goes out

people by speaking to individuals and don’t just be seen on stage, but allow people to see you seeing them.

7. A deeper more resonant voice is more

trustworthy, trust is critical for rapport and without rapport, no one is buying what you said or what you have to offer.

8. Assume you have no competition because although many speak on your topic, no one has lived your life so no one can express what you have learned.

9. To be paid well for doing what you love: Do what you love, value your gifts, charge what you’re worth and make every conversation (on and off) stage meaningful.

10. A visionary has a big dream, articulates it with

(energetically) to “get you” while an inspiring speaker draws you in.

clarity so people understand it, shares it with passion so others get excited about it and a true visionary…and a world class speaker, inspires others to join them.

2. Open your heart and connect to how much you care about your message, business or project and be authentically YOU!

www.michellebowden.com.au

Learn how to be a 21st Century Visionary with this valuable gift: http://dreamuniversity.com/gift/ visionary/

How to Present Magazine

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BOOK OF THE MONTH OK, I know it’s MY book! If you are serious about really improving your business presentation skills then you need this book. Go to my website

CD OF THE MONTH Thinking of improving your presentation skills but don’t want to go on a training program? You need to grab a copy of How to Present - Tips from the Master. Tips from 14 of Australia’s top public speakers. Go to my website

GIFTS FOR CHRISTMAS GLASSHOUSE candles are the PERFECT gift for people you love!

ART & CULTURE

MEETING ROOMS

Rennaisance to Goya Prints and drawings from Spain On until the 24th of November at the Art Gallery of New South Wales. Tickets from NSW Art Gallery website.

My favourite location for training in Australia. In my nearly 2 decades of experience there simply isn’t anywhere better!

MICHELLE LOVES...

Here are some of my favourite things for you

MEN’S FRAGRANCE

DESIGN

Gucci launches a new fragrance for men called Made to Measure. Perfect for the “worldly and refined” man “who demands the very best.

How fabulous is this? At My Bespoke chair you can create your own beautiful chair with this clever on-line website.

www.michellebowden.com.au

How to Present Magazine

Go to the Christie Corporate website

EVEN BETTER EYES NEW Clinique Even Better Eyes has the power to brighten the appearance of the entire eye area. I use it all the time, I love it!

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Photo Gallery

www.michellebowden.com.au

How to Present Magazine

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