100 Enterprise Place, Suite 4 Dover, DE 19904 Phone: 3028574520 Fax: 3027393697 SLC Code: D100
PPO Work Order Form Instructions
These instructions go over each section of our work order form. If you have further questions as you fill out the form, please contact our office for assistance. 1. Page 1 is utilized to capture basic information about the customer/agency/job type/data. CONTACT INFORMATION This section must be filled out. Requestor Name - Name of the person submitting the job as well as reviewing proofs. Agency – Agency/Section name. Accounting Code - DDS code associated with your agency. Should be formatted as follows: 00-00-00 (Department -Division-Section). Telephone, Fax and E-Mail - Phone number, fax number and e-mail address where the submitter can be reached. Simple Copy/Simple Scan - $.05 per impression Scan/Copy Rate (stapling and 3-hole punch paper will be additional); Simple Scan to email or disc; Provide Simple Copies, single or double sided only . A work order must be provided for service (our work order has a new check box for Simple Copy/Scan), however no PPO fees will be included on Simple Copy and Scan orders. Thi s service is for Simple Copy and Scanning (no organization of documentation to include building binders or making both 1 and 2 sided copies, no alteration of documentation/files, no print jobs, no finishing service beyond one staple and 3 hole punch paper as these constitute a normal PPO work order request due to time needed to produce). PPO reserves the right to notify customer if job is too intensive and may constitute a normal PPO work order instead of Simple Copy and Scan. WORK REQUEST This section must be filled out. Document Title - Title of the job being submitted. Number of Originals - The number of individual pages of your document. If 2 sided then each side counts as an original. Quantity - the number requested. Requested Completion Date - Date the work must be completed. This MUST be an actual date (i.e. 01/25/04). If no date is supplied, an automatic 10 business day completion date w ill be applied. There is a 20% upcharge fee for requested completion dates of 1 to 3 business days and 10% upcharge fee for completion dates of 4 to 6 business days. Orders are normally completed 7-10 days after proof approval is received from the custome r. New Job, Exact Reprint or Reprint with Changes - This helps us research and ensures that the correct order is printed. If Reprint, when was the job printed? – Please use as accurate a date as possible. Previous Work Order Number – What was the PPO work order number of the previous order? This will begin with the letter D and be followed by 5 digits. (ex. DXXXXX) We use this to pull the previous work order and verify information. Is the document being printed confidential material? - We will give special consideration to confidential materials to ensure they are handled appropriately. Is the document being printed copyrighted material? - Copyrighted material must have the author’s p ermission in order to reproduce and PPO will need that permission in writ ing to ensure we comply with Copyright laws. Request is for - Check all that apply. There is a $10 fee for estimates. First proof incurs no service charge. Additional fees may apply for the production of additional proofs. JOB SUBMISSION TYPE This section must be filled out. Do you have an electronic file for this job? Many times customers do some or all of their own work using desktop publishing or office software. Quality greatly improves if we are able to use electronic files vs. scanned hard copies . PDF files are preferred.