100 Enterprise Place, Suite 4 Dover, DE 19904 Phone: 3028574520 Fax: 3027393697 SLC Code: D100
PPO Work Order Form Instructions
These instructions go over each section of our work order form. If you have further questions as you fill out the form, please contact our office for assistance. 1. Page 1 is utilized to capture basic information about the customer/agency/job type/data. CONTACT INFORMATION This section must be filled out. Requestor Name - Name of the person submitting the job as well as reviewing proofs. Agency – Agency/Section name. Accounting Code - DDS code associated with your agency. Should be formatted as follows: 00-00-00 (Department -Division-Section). Telephone, Fax and E-Mail - Phone number, fax number and e-mail address where the submitter can be reached. Simple Copy/Simple Scan - $.05 per impression Scan/Copy Rate (stapling and 3-hole punch paper will be additional); Simple Scan to email or disc; Provide Simple Copies, single or double sided only . A work order must be provided for service (our work order has a new check box for Simple Copy/Scan), however no PPO fees will be included on Simple Copy and Scan orders. Thi s service is for Simple Copy and Scanning (no organization of documentation to include building binders or making both 1 and 2 sided copies, no alteration of documentation/files, no print jobs, no finishing service beyond one staple and 3 hole punch paper as these constitute a normal PPO work order request due to time needed to produce). PPO reserves the right to notify customer if job is too intensive and may constitute a normal PPO work order instead of Simple Copy and Scan. WORK REQUEST This section must be filled out. Document Title - Title of the job being submitted. Number of Originals - The number of individual pages of your document. If 2 sided then each side counts as an original. Quantity - the number requested. Requested Completion Date - Date the work must be completed. This MUST be an actual date (i.e. 01/25/04). If no date is supplied, an automatic 10 business day completion date w ill be applied. There is a 20% upcharge fee for requested completion dates of 1 to 3 business days and 10% upcharge fee for completion dates of 4 to 6 business days. Orders are normally completed 7-10 days after proof approval is received from the custome r. New Job, Exact Reprint or Reprint with Changes - This helps us research and ensures that the correct order is printed. If Reprint, when was the job printed? – Please use as accurate a date as possible. Previous Work Order Number – What was the PPO work order number of the previous order? This will begin with the letter D and be followed by 5 digits. (ex. DXXXXX) We use this to pull the previous work order and verify information. Is the document being printed confidential material? - We will give special consideration to confidential materials to ensure they are handled appropriately. Is the document being printed copyrighted material? - Copyrighted material must have the author’s p ermission in order to reproduce and PPO will need that permission in writ ing to ensure we comply with Copyright laws. Request is for - Check all that apply. There is a $10 fee for estimates. First proof incurs no service charge. Additional fees may apply for the production of additional proofs. JOB SUBMISSION TYPE This section must be filled out. Do you have an electronic file for this job? Many times customers do some or all of their own work using desktop publishing or office software. Quality greatly improves if we are able to use electronic files vs. scanned hard copies . PDF files are preferred.
If yes, please attach it to the work order request? You can also send it as an e-mail attachment, if the file is not too large. We also accept CD/DVD’s. What is the file format of the job? Please tell us the file format (ex. PDF, Quark, CS4, etc.). Listed are the preferred formats of files that work cohesively with production level printing equipment. Other file types: If you do not have one of the preferred file types, please check here for your file type. If it’s not here, list your file type in the space provided. “Other” file types are software programs set mainly for desktop printers. They are not preferred for production printing as layout shifting and font issues regularly occur. Pre-press/Design fee’s of $68 per hour may be incurred for make-ready of these types of files for production printing. You will be notified if your files need this type of work. DELIVERY INSTRUCTIONS/LIST MULTIPLE DELIVERY LOCATIONS UNDER ADDITIONAL INSTRUCTIONS This section must be filled out. PICKUP: Your order can be picked up at either our Dover or Wilmington office. We can make arrangements for your convenience. DELIVERY: PPO utilizes Messenger Services for deliveries to State Location Codes (SLC). Utilizing this service saves the agency on delivery fees. Delivery to multiple locations or locations without a state location code that receives deliveries/pick-up from Messenger Services my require delivery fees. For delivery to multiple addresses please include labels or write addresses in the Additional Instructions/Comments section. For large orders, you may attach an electronic document with the information. Complete and accurate information in this section will allow us to better serve you. SLC Codes must be included for State Mail delivery. Fill in Address Data as appropriate. Please ensure floor and office information is correct. Also, please note if stairs must be utilized for delivery.
2. Page 2 is utilized to identify what type of job is being requested and details about the request. Job Type What type of job are you requesting? Click on the description that best fits your print job. Job Data Finished Size: This is the size of the document once it has been printed and finished. Sizes listed are most common. If you need a size that is not listed, please use “other”. Orientation: The direction you want your publication printed. Example: Landscape = 8.5 tall x 11 wide, Portrait = 8.5 wide x 11 tall Printed Output: Printed output is either printing on one side of the paper or on both sides of the paper. No. of Pages: Number of pages in the publication including the front and back cover and including any blank pages. One sheet of paper is 2 pages (front and back). No. of Colors: One color, black, is recommended for print efficiencies/cost reductions. If more than one color must be utilized, please identify that here. A Waiver is required for more than two colors of printing and is at the bottom of the work order form. PMS Colors: Traditional print scale colors. Others are available upon request. Binding: Saddle stitch – Collated and folded book with 2 staples in the spine. Staple – Single staple placed in the upper left hand corner of the collated portrait or landscape pages. Comb Bind – Comb binding is a type of spiral binding. It is good for large books and is stocked black. Other colors can be special ordered upon request. Coil Bind – A type of spiral binding using a continuous plastic wire that is weaved through punched holes on the side and snipped at the ends to secure. Tape Bind – A method of binding used on our digital equipment. It is a strong metal backed tape, available in many colors, and like the perfect binding, glue is used to seal the contents and cover the book. This technique can only be performed on jobs that run inline on the digital equipment. Perfect Bound – Collated and folded book with the cover wrapped around the book and glued at the spine. 2 side staples: Pages collated together and 2 staples put on the sides of the paper or at the top of the paper. Bleeds: When the ink goes all the way to the edge of the paper. Stock Color and Weight: All selections are composed of the most commonly used and stocked weights and colors. If your needs are not met by the selections, please check “other” and specify the size and/or weight desired. Stock Finish: The paper has a shiny finish or a flat finish. (Gloss or Dull) NCR: A multi-part form. Please specify the number of parts. 2 Part (white, yellow), 3 Part (white, yellow, pink), 4 Part (white, yellow, pink, goldenrod). For additional parts or colors, please specify in additional instructions.
Options: Padding – Pages glued along the top or side into pads. Pick the quantity that you would like in each pad. Normally glued into 50 or 100’s. No. of Sheets Per Pad: Ex. 50 sheets per pad for a notepad. Numbering: Used for tracking purposes. Red or black ink, a total of seven digits. Numbers begin with: Insert what number you’d like to start with. Die Cut: Specialized shapes or cut outs. Used mostly for business card slits and stickers or labels in custom shapes Fold: The style that you want the publication folded too. Bi-Fold, Tri-Fold, Z-Fold, and accordion are our most popular folding types. Scored: A partial cut/crease put into the stock to make folding easier and to keep papers such as card stock from a cracked appearance when it is folded. Drill / Number of holes: Holes punched in the paper either at the top or side. Wafer Seal: Small round stickers used to seal the edges of newsletters or flyer when mailing. Slip Sheet: A colored sheet used to break sections or indicate the end of an unbound book. Lamination – A protective 5mil thick film that is applied to the front and back of a document using heat and adhesive. This protects printed material from damage and is popular for posters and handouts Perforated: This is used to “tear off” on forms or brochures. Clear Plastic Cover: Clear plastic mylar that is used as a protective cover. Used on coil, comb and wire-o binding. Shrink Wrap: A packaging method used to protect the product when shipped in storage. CD/DVD: We provide both printed and burned in black or white or color. We can provide different packaging to include a hard plastic c-shell case, a paper sleeve or a spindle. Other options are available upon request.
3. Page 3 is Additional Instructions. Type any additional information for your order into this area. Include additional delivery data as necessary. Specifications for your order can also go in this field.
4. Page 4 is the Memorandum (Color Waiver) This form is required when requesting a print job with more than two colors. Printing and Publishing requires Cabinet Secretary level approval or designee. Explanation must be given for reasoning of more than two colors. Black and White printing is recommended as it is the most economical and efficient print method when the determination to print has been made. Print work cannot begin until this approval is received.